API Performance StatsSelect a month:February 2024January 2024December 2023November 2023October 2023September 2023August 2023July 2023June 2023May 2023April 2023March 2023February 2023January 2023December 2022November 2022October 2022September 2022August 2022July 2022June 2022May 2022April 2022March 2022February 2022Download historical data (last 12 months):Download dataHistoric Data Download (CSV)Historic Data Download (PDF) Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.Notes on the data: Unweighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Successful Payments This chart shows the number of successful single domestic payment and variable recurring payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Open Banking Users All Users AIS users PIS users All Users This chart shows the total and number of new users consuming Open Banking services each month Notes on the data:All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chartSince November 2022 there have been 9 Providers and 20 brands providing data. AIS users This chart shows the total and number of AIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart PIS Users This chart shows the total and number of PIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart February key performance metrics 99.70% Average API availability – unweighted 374ms Average API response time 99.55% Successful API calls (%) 99.87% Average API availability – weighted 1378.3m Successful API calls (actual) 0.45% Failed API calls Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted February 2024 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. Average API availability 99.70% Core hours (06:00-00:00) 99.80% Non core hours (00:00-06:00) 99.40% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. February 2024 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. February 2024 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. February 2024 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. February 2024 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. February 2024 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. February 2024 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 98.53% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.53% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 98.53% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.53% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: February 2024 Account Requests – AIS 99.08% Account Requests – CoF 99.22% Accounts 99.08% Balances 99.08% Beneficiaries 100.0% Payments – AIS 99.08% Payments – CoF 100.0% Payments – PIS 99.08% payments-VRP 99.08% Products 99.08% Standing Orders – AIS 99.08% Standing Orders – PIS 99.08% Statements 99.08% Transactions 99.08% Bank of Scotland Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: February 2024 Account Requests – AIS 99.89% Account Requests – CoF 100.0% Accounts 99.89% Balances 99.89% Beneficiaries 99.89% Direct Debits 99.89% Payments – AIS 99.89% Payments – PIS 99.89% Products 99.89% Standing Orders – AIS 99.89% Standing Orders – PIS 99.89% Statements 99.89% Transactions 99.89% Danske Bank Availability by Endpoint Category: February 2024 Account Requests – AIS 99.96% Account Requests – CoF 100.0% Accounts 99.85% Balances 99.85% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.86% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.85% First Direct Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.98% Halifax Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.94% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.97% Mettle Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: February 2024 Account Requests – AIS 99.32% Account Requests – CoF 99.32% Accounts 99.46% Balances 99.46% Beneficiaries 99.46% Direct Debits 99.46% Payments – AIS 99.46% Payments – CoF 99.46% Payments – PIS 99.32% payments-VRP 99.2% Products 99.46% Standing Orders – AIS 99.46% Standing Orders – PIS 99.32% Statements 99.75% Transactions 99.45% NWB Availability by Endpoint Category: February 2024 Account Requests – AIS 99.81% Account Requests – CoF 99.86% Accounts 99.81% Balances 99.81% Beneficiaries 99.81% Direct Debits 99.81% Payments – AIS 99.91% Payments – CoF 99.86% Payments – PIS 99.86% payments-VRP 99.86% Products 99.81% Standing Orders – AIS 99.81% Standing Orders – PIS 99.86% Statements 99.82% Transactions 99.81% RBS Availability by Endpoint Category: February 2024 Account Requests – AIS 99.84% Account Requests – CoF 99.84% Accounts 99.84% Balances 99.84% Beneficiaries 99.84% Direct Debits 99.84% Payments – AIS 99.84% Payments – CoF 99.84% Payments – PIS 99.84% payments-VRP 99.84% Products 99.84% Standing Orders – AIS 99.84% Standing Orders – PIS 99.84% Statements 99.84% Transactions 99.84% Santander UK plc Availability by Endpoint Category: February 2024 Account Requests – AIS 99.63% Account Requests – CoF 99.63% Accounts 99.63% Balances 99.63% Beneficiaries 99.63% Direct Debits 99.63% Payments – AIS 100.0% Payments – CoF 99.63% Payments – PIS 99.63% payments-VRP 99.63% Products 99.63% Standing Orders – AIS 99.63% Standing Orders – PIS 99.63% Statements 99.63% Transactions 99.63% UBN Availability by Endpoint Category: February 2024 Account Requests – AIS 99.82% Account Requests – CoF 99.83% Accounts 99.82% Balances 99.82% Beneficiaries 99.82% Direct Debits 99.82% Payments – AIS 99.82% Payments – CoF 99.83% Payments – PIS 99.83% payments-VRP 99.83% Products 99.82% Standing Orders – AIS 99.82% Standing Orders – PIS 99.83% Statements 99.93% Transactions 99.82% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted February 2024 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. Average weighted API availability 99.87% Core hours (06:00-00:00) 99.93% Non core hours (00:00-06:00) 99.59% February 2024 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. February 2024 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. February 2024 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. February 2024 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. February 2024 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. February 2024 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 98.6% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.53% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 98.54% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.53% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: February 2024 Account Requests – AIS 99.08% Account Requests – CoF 99.53% Accounts 99.08% Balances 99.08% Beneficiaries 100.0% Payments – AIS 99.08% Payments – CoF 100.0% Payments – PIS 99.08% payments-VRP 99.63% Products 99.08% Standing Orders – AIS 99.08% Standing Orders – PIS 99.08% Statements 99.08% Transactions 99.08% Bank of Scotland Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: February 2024 Account Requests – AIS 99.89% Accounts 99.89% Balances 99.89% Beneficiaries 99.89% Direct Debits 99.89% Payments – AIS 99.89% Payments – PIS 99.89% Products 99.89% Standing Orders – AIS 99.89% Standing Orders – PIS 99.89% Statements 99.89% Transactions 99.89% Danske Bank Availability by Endpoint Category: February 2024 Account Requests – AIS 99.96% Account Requests – CoF 100.0% Accounts 99.85% Balances 99.85% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.92% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.85% First Direct Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.98% Halifax Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.98% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 99.97% Mettle Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: February 2024 Account Requests – AIS 99.46% Account Requests – CoF 99.45% Accounts 99.46% Balances 99.46% Beneficiaries 99.46% Direct Debits 99.46% Payments – AIS 99.46% Payments – CoF 99.46% Payments – PIS 99.42% payments-VRP 99.36% Products 99.46% Standing Orders – AIS 99.46% Standing Orders – PIS 99.45% Statements 99.75% Transactions 99.45% NWB Availability by Endpoint Category: February 2024 Account Requests – AIS 99.81% Account Requests – CoF 99.86% Accounts 99.81% Balances 99.81% Beneficiaries 99.81% Direct Debits 99.81% Payments – AIS 99.91% Payments – CoF 99.86% Payments – PIS 99.86% payments-VRP 99.86% Products 99.81% Standing Orders – AIS 99.81% Standing Orders – PIS 99.86% Statements 99.82% Transactions 99.81% RBS Availability by Endpoint Category: February 2024 Account Requests – AIS 99.84% Account Requests – CoF 99.84% Accounts 99.84% Balances 99.84% Beneficiaries 99.84% Direct Debits 99.84% Payments – AIS 99.84% Payments – CoF 99.84% Payments – PIS 99.84% payments-VRP 99.85% Products 99.84% Standing Orders – AIS 99.84% Standing Orders – PIS 99.91% Statements 99.84% Transactions 99.84% Santander UK plc Availability by Endpoint Category: February 2024 Account Requests – AIS 99.63% Account Requests – CoF 99.63% Accounts 99.63% Balances 99.63% Beneficiaries 99.63% Direct Debits 99.63% Payments – CoF 99.63% Payments – PIS 99.63% payments-VRP 99.63% Products 99.63% Standing Orders – AIS 99.63% Standing Orders – PIS 99.63% Statements 99.63% Transactions 99.63% UBN Availability by Endpoint Category: February 2024 Account Requests – AIS 99.82% Account Requests – CoF 99.84% Accounts 99.82% Balances 99.82% Beneficiaries 99.82% Direct Debits 99.82% Payments – AIS 99.82% Payments – CoF 99.83% Payments – PIS 99.83% payments-VRP 99.89% Products 99.82% Standing Orders – AIS 99.82% Standing Orders – PIS 99.86% Statements 99.93% Transactions 99.82% Average API response times Average API response times by brand Response times by brand February 2024 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in February. Average API Response Time 374 milliseconds February 2024 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in February. February 2024 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): February 2024 Account Requests – AIS 192ms Accounts 147ms Balances 117ms Direct Debits 639ms Payments – CoF 161ms Payments – PIS 135ms Products 149ms Standing Orders – AIS 170ms Standing Orders – PIS 143ms Transactions 125ms AIB Group (UK) p.l.c. Response times (milliseconds): February 2024 Account Requests – AIS 111ms Accounts 68ms Balances 36ms Direct Debits 1,531ms Payments – CoF 131ms Payments – PIS 66ms Products 128ms Standing Orders – AIS 92ms Standing Orders – PIS 67ms Transactions 45ms Bank of Ireland UK Response times (milliseconds): February 2024 Account Requests – AIS 188ms Account Requests – CoF 373ms Accounts 338ms Balances 361ms Beneficiaries 1,170ms Payments – AIS 380ms Payments – CoF 771ms Payments – PIS 767ms payments-VRP 897ms Products 511ms Standing Orders – AIS 496ms Standing Orders – PIS 706ms Statements 761ms Transactions 396ms Bank of Scotland Response times (milliseconds): February 2024 Account Requests – AIS 352ms Account Requests – CoF 361ms Accounts 215ms Balances 224ms Beneficiaries 345ms Direct Debits 288ms Payments – AIS 273ms Payments – CoF 324ms Payments – PIS 498ms payments-VRP 525ms Products 463ms Standing Orders – AIS 268ms Standing Orders – PIS 570ms Statements 419ms Transactions 299ms Barclays Response times (milliseconds): February 2024 Account Requests – AIS 157ms Account Requests – CoF 299ms Accounts 248ms Balances 278ms Beneficiaries 192ms Direct Debits 378ms Payments – AIS 377ms Payments – CoF 471ms Payments – PIS 350ms payments-VRP 505ms Products 632ms Standing Orders – AIS 333ms Standing Orders – PIS 310ms Statements 53ms Transactions 321ms Cater Allen Response times (milliseconds): February 2024 Account Requests – AIS 46ms Accounts 88ms Balances 69ms Beneficiaries 94ms Direct Debits 96ms Payments – AIS 95ms Payments – PIS 52ms Products 95ms Standing Orders – AIS 95ms Standing Orders – PIS 28ms Statements 74ms Transactions 69ms Danske Bank Response times (milliseconds): February 2024 Account Requests – AIS 55ms Account Requests – CoF 140ms Accounts 362ms Balances 236ms Beneficiaries 179ms Direct Debits 360ms Payments – AIS 346ms Payments – CoF 116ms Payments – PIS 167ms payments-VRP 199ms Products 142ms Standing Orders – AIS 396ms Standing Orders – PIS 194ms Transactions 560ms First Direct Response times (milliseconds): February 2024 Account Requests – AIS 188ms Account Requests – CoF 300ms Accounts 435ms Balances 462ms Beneficiaries 694ms Direct Debits 682ms Payments – AIS 894ms Payments – CoF 684ms Payments – PIS 325ms payments-VRP 418ms Products 979ms Standing Orders – AIS 882ms Standing Orders – PIS 304ms Transactions 633ms Halifax Response times (milliseconds): February 2024 Account Requests – AIS 353ms Account Requests – CoF 353ms Accounts 215ms Balances 227ms Beneficiaries 323ms Direct Debits 288ms Payments – AIS 271ms Payments – CoF 324ms Payments – PIS 504ms payments-VRP 525ms Products 464ms Standing Orders – AIS 267ms Standing Orders – PIS 600ms Statements 413ms Transactions 309ms HSBC Business Response times (milliseconds): February 2024 Account Requests – AIS 235ms Account Requests – CoF 697ms Accounts 628ms Balances 624ms Beneficiaries 788ms Direct Debits 857ms Payments – AIS 317ms Payments – CoF 790ms Payments – PIS 450ms payments-VRP 473ms Products 1,110ms Standing Orders – AIS 515ms Standing Orders – PIS 334ms Transactions 779ms HSBC Kinetic Response times (milliseconds): February 2024 Account Requests – AIS 189ms Account Requests – CoF 378ms Accounts 657ms Balances 580ms Beneficiaries 565ms Direct Debits 763ms Payments – AIS 781ms Payments – CoF 792ms Payments – PIS 216ms payments-VRP 325ms Products 1,117ms Standing Orders – AIS 853ms Standing Orders – PIS 211ms Transactions 717ms HSBC Personal Response times (milliseconds): February 2024 Account Requests – AIS 196ms Account Requests – CoF 327ms Accounts 422ms Balances 475ms Beneficiaries 670ms Direct Debits 616ms Payments – AIS 852ms Payments – CoF 599ms Payments – PIS 333ms payments-VRP 400ms Products 914ms Standing Orders – AIS 857ms Standing Orders – PIS 295ms Transactions 646ms Lloyds Response times (milliseconds): February 2024 Account Requests – AIS 353ms Account Requests – CoF 353ms Accounts 214ms Balances 223ms Beneficiaries 318ms Direct Debits 288ms Payments – AIS 272ms Payments – CoF 322ms Payments – PIS 543ms payments-VRP 523ms Products 463ms Standing Orders – AIS 267ms Standing Orders – PIS 569ms Statements 486ms Transactions 293ms MBNA Response times (milliseconds): February 2024 Account Requests – AIS 364ms Accounts 272ms Balances 313ms Beneficiaries 298ms Direct Debits 227ms Payments – AIS 231ms Products 229ms Standing Orders – AIS 228ms Statements 372ms Transactions 375ms Mettle Response times (milliseconds): February 2024 Account Requests – AIS 59ms Accounts 59ms Balances 50ms Beneficiaries 526ms Direct Debits 206ms Payments – AIS 52ms Payments – PIS 87ms Products 78ms Statements 99ms Transactions 84ms Nationwide Building Society Response times (milliseconds): February 2024 Account Requests – AIS 75ms Account Requests – CoF 218ms Accounts 194ms Balances 184ms Beneficiaries 426ms Direct Debits 588ms Payments – AIS 241ms Payments – CoF 238ms Payments – PIS 277ms payments-VRP 237ms Products 206ms Standing Orders – AIS 205ms Standing Orders – PIS 279ms Statements 1,146ms Transactions 228ms NWB Response times (milliseconds): February 2024 Account Requests – AIS 180ms Account Requests – CoF 463ms Accounts 377ms Balances 346ms Beneficiaries 650ms Direct Debits 273ms Payments – AIS 287ms Payments – CoF 242ms Payments – PIS 460ms payments-VRP 503ms Products 247ms Standing Orders – AIS 389ms Standing Orders – PIS 377ms Statements 190ms Transactions 499ms RBS Response times (milliseconds): February 2024 Account Requests – AIS 183ms Account Requests – CoF 511ms Accounts 397ms Balances 380ms Beneficiaries 682ms Direct Debits 301ms Payments – AIS 331ms Payments – CoF 258ms Payments – PIS 505ms payments-VRP 573ms Products 262ms Standing Orders – AIS 501ms Standing Orders – PIS 378ms Statements 207ms Transactions 550ms Santander UK plc Response times (milliseconds): February 2024 Account Requests – AIS 482ms Account Requests – CoF 565ms Accounts 588ms Balances 662ms Beneficiaries 847ms Direct Debits 731ms Payments – CoF 695ms Payments – PIS 527ms payments-VRP 429ms Products 632ms Standing Orders – AIS 709ms Standing Orders – PIS 589ms Statements 662ms Transactions 832ms UBN Response times (milliseconds): February 2024 Account Requests – AIS 186ms Account Requests – CoF 656ms Accounts 451ms Balances 462ms Beneficiaries 664ms Direct Debits 304ms Payments – AIS 299ms Payments – CoF 282ms Payments – PIS 573ms payments-VRP 784ms Products 241ms Standing Orders – AIS 484ms Standing Orders – PIS 448ms Statements 220ms Transactions 515ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand February 2024 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. Successful API calls Total calls 1,378,292,923 % of overall total calls 99.55% AIS Total calls 1,112,131,339 % of overall total calls 80.33% PIS Total calls 59,024,869 % of overall total calls 4.26% February 2024 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. February 2024 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. February 2024 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. February 2024 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand February 2024 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. Failed API Calls Total calls 6,193,328 % of overall total calls 0.45% Business Total calls 4,794,586 % of overall total calls 0.35% Technical Total calls 1,398,742 % of overall total calls 0.10% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. February 2024 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. February 2024 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. February 2024 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand February 2024 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. Rejected API Calls Total calls 1,797,723 % of overall total calls 0.130% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. February 2024 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
API Performance StatsSelect a month:February 2024January 2024December 2023November 2023October 2023September 2023August 2023July 2023June 2023May 2023April 2023March 2023February 2023January 2023December 2022November 2022October 2022September 2022August 2022July 2022June 2022May 2022April 2022March 2022February 2022Download historical data (last 12 months):Download dataHistoric Data Download (CSV)Historic Data Download (PDF)
Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.Notes on the data: Unweighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Successful Payments This chart shows the number of successful single domestic payment and variable recurring payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Open Banking Users All Users AIS users PIS users All Users This chart shows the total and number of new users consuming Open Banking services each month Notes on the data:All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chartSince November 2022 there have been 9 Providers and 20 brands providing data. AIS users This chart shows the total and number of AIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart PIS Users This chart shows the total and number of PIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart
All Users This chart shows the total and number of new users consuming Open Banking services each month Notes on the data:All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chartSince November 2022 there have been 9 Providers and 20 brands providing data.
AIS users This chart shows the total and number of AIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart
PIS Users This chart shows the total and number of PIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart
February key performance metrics 99.70% Average API availability – unweighted 374ms Average API response time 99.55% Successful API calls (%) 99.87% Average API availability – weighted 1378.3m Successful API calls (actual) 0.45% Failed API calls Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted February 2024 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. Average API availability 99.70% Core hours (06:00-00:00) 99.80% Non core hours (00:00-06:00) 99.40% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. February 2024 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. February 2024 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. February 2024 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. February 2024 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. February 2024 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. February 2024 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 98.53% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.53% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 98.53% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.53% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: February 2024 Account Requests – AIS 99.08% Account Requests – CoF 99.22% Accounts 99.08% Balances 99.08% Beneficiaries 100.0% Payments – AIS 99.08% Payments – CoF 100.0% Payments – PIS 99.08% payments-VRP 99.08% Products 99.08% Standing Orders – AIS 99.08% Standing Orders – PIS 99.08% Statements 99.08% Transactions 99.08% Bank of Scotland Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: February 2024 Account Requests – AIS 99.89% Account Requests – CoF 100.0% Accounts 99.89% Balances 99.89% Beneficiaries 99.89% Direct Debits 99.89% Payments – AIS 99.89% Payments – PIS 99.89% Products 99.89% Standing Orders – AIS 99.89% Standing Orders – PIS 99.89% Statements 99.89% Transactions 99.89% Danske Bank Availability by Endpoint Category: February 2024 Account Requests – AIS 99.96% Account Requests – CoF 100.0% Accounts 99.85% Balances 99.85% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.86% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.85% First Direct Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.98% Halifax Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.94% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.97% Mettle Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: February 2024 Account Requests – AIS 99.32% Account Requests – CoF 99.32% Accounts 99.46% Balances 99.46% Beneficiaries 99.46% Direct Debits 99.46% Payments – AIS 99.46% Payments – CoF 99.46% Payments – PIS 99.32% payments-VRP 99.2% Products 99.46% Standing Orders – AIS 99.46% Standing Orders – PIS 99.32% Statements 99.75% Transactions 99.45% NWB Availability by Endpoint Category: February 2024 Account Requests – AIS 99.81% Account Requests – CoF 99.86% Accounts 99.81% Balances 99.81% Beneficiaries 99.81% Direct Debits 99.81% Payments – AIS 99.91% Payments – CoF 99.86% Payments – PIS 99.86% payments-VRP 99.86% Products 99.81% Standing Orders – AIS 99.81% Standing Orders – PIS 99.86% Statements 99.82% Transactions 99.81% RBS Availability by Endpoint Category: February 2024 Account Requests – AIS 99.84% Account Requests – CoF 99.84% Accounts 99.84% Balances 99.84% Beneficiaries 99.84% Direct Debits 99.84% Payments – AIS 99.84% Payments – CoF 99.84% Payments – PIS 99.84% payments-VRP 99.84% Products 99.84% Standing Orders – AIS 99.84% Standing Orders – PIS 99.84% Statements 99.84% Transactions 99.84% Santander UK plc Availability by Endpoint Category: February 2024 Account Requests – AIS 99.63% Account Requests – CoF 99.63% Accounts 99.63% Balances 99.63% Beneficiaries 99.63% Direct Debits 99.63% Payments – AIS 100.0% Payments – CoF 99.63% Payments – PIS 99.63% payments-VRP 99.63% Products 99.63% Standing Orders – AIS 99.63% Standing Orders – PIS 99.63% Statements 99.63% Transactions 99.63% UBN Availability by Endpoint Category: February 2024 Account Requests – AIS 99.82% Account Requests – CoF 99.83% Accounts 99.82% Balances 99.82% Beneficiaries 99.82% Direct Debits 99.82% Payments – AIS 99.82% Payments – CoF 99.83% Payments – PIS 99.83% payments-VRP 99.83% Products 99.82% Standing Orders – AIS 99.82% Standing Orders – PIS 99.83% Statements 99.93% Transactions 99.82% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted February 2024 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. Average weighted API availability 99.87% Core hours (06:00-00:00) 99.93% Non core hours (00:00-06:00) 99.59% February 2024 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. February 2024 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. February 2024 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. February 2024 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. February 2024 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. February 2024 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 98.6% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.53% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 98.54% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.53% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: February 2024 Account Requests – AIS 99.08% Account Requests – CoF 99.53% Accounts 99.08% Balances 99.08% Beneficiaries 100.0% Payments – AIS 99.08% Payments – CoF 100.0% Payments – PIS 99.08% payments-VRP 99.63% Products 99.08% Standing Orders – AIS 99.08% Standing Orders – PIS 99.08% Statements 99.08% Transactions 99.08% Bank of Scotland Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: February 2024 Account Requests – AIS 99.89% Accounts 99.89% Balances 99.89% Beneficiaries 99.89% Direct Debits 99.89% Payments – AIS 99.89% Payments – PIS 99.89% Products 99.89% Standing Orders – AIS 99.89% Standing Orders – PIS 99.89% Statements 99.89% Transactions 99.89% Danske Bank Availability by Endpoint Category: February 2024 Account Requests – AIS 99.96% Account Requests – CoF 100.0% Accounts 99.85% Balances 99.85% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.92% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.85% First Direct Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.98% Halifax Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.98% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 99.97% Mettle Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: February 2024 Account Requests – AIS 99.46% Account Requests – CoF 99.45% Accounts 99.46% Balances 99.46% Beneficiaries 99.46% Direct Debits 99.46% Payments – AIS 99.46% Payments – CoF 99.46% Payments – PIS 99.42% payments-VRP 99.36% Products 99.46% Standing Orders – AIS 99.46% Standing Orders – PIS 99.45% Statements 99.75% Transactions 99.45% NWB Availability by Endpoint Category: February 2024 Account Requests – AIS 99.81% Account Requests – CoF 99.86% Accounts 99.81% Balances 99.81% Beneficiaries 99.81% Direct Debits 99.81% Payments – AIS 99.91% Payments – CoF 99.86% Payments – PIS 99.86% payments-VRP 99.86% Products 99.81% Standing Orders – AIS 99.81% Standing Orders – PIS 99.86% Statements 99.82% Transactions 99.81% RBS Availability by Endpoint Category: February 2024 Account Requests – AIS 99.84% Account Requests – CoF 99.84% Accounts 99.84% Balances 99.84% Beneficiaries 99.84% Direct Debits 99.84% Payments – AIS 99.84% Payments – CoF 99.84% Payments – PIS 99.84% payments-VRP 99.85% Products 99.84% Standing Orders – AIS 99.84% Standing Orders – PIS 99.91% Statements 99.84% Transactions 99.84% Santander UK plc Availability by Endpoint Category: February 2024 Account Requests – AIS 99.63% Account Requests – CoF 99.63% Accounts 99.63% Balances 99.63% Beneficiaries 99.63% Direct Debits 99.63% Payments – CoF 99.63% Payments – PIS 99.63% payments-VRP 99.63% Products 99.63% Standing Orders – AIS 99.63% Standing Orders – PIS 99.63% Statements 99.63% Transactions 99.63% UBN Availability by Endpoint Category: February 2024 Account Requests – AIS 99.82% Account Requests – CoF 99.84% Accounts 99.82% Balances 99.82% Beneficiaries 99.82% Direct Debits 99.82% Payments – AIS 99.82% Payments – CoF 99.83% Payments – PIS 99.83% payments-VRP 99.89% Products 99.82% Standing Orders – AIS 99.82% Standing Orders – PIS 99.86% Statements 99.93% Transactions 99.82% Average API response times Average API response times by brand Response times by brand February 2024 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in February. Average API Response Time 374 milliseconds February 2024 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in February. February 2024 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): February 2024 Account Requests – AIS 192ms Accounts 147ms Balances 117ms Direct Debits 639ms Payments – CoF 161ms Payments – PIS 135ms Products 149ms Standing Orders – AIS 170ms Standing Orders – PIS 143ms Transactions 125ms AIB Group (UK) p.l.c. Response times (milliseconds): February 2024 Account Requests – AIS 111ms Accounts 68ms Balances 36ms Direct Debits 1,531ms Payments – CoF 131ms Payments – PIS 66ms Products 128ms Standing Orders – AIS 92ms Standing Orders – PIS 67ms Transactions 45ms Bank of Ireland UK Response times (milliseconds): February 2024 Account Requests – AIS 188ms Account Requests – CoF 373ms Accounts 338ms Balances 361ms Beneficiaries 1,170ms Payments – AIS 380ms Payments – CoF 771ms Payments – PIS 767ms payments-VRP 897ms Products 511ms Standing Orders – AIS 496ms Standing Orders – PIS 706ms Statements 761ms Transactions 396ms Bank of Scotland Response times (milliseconds): February 2024 Account Requests – AIS 352ms Account Requests – CoF 361ms Accounts 215ms Balances 224ms Beneficiaries 345ms Direct Debits 288ms Payments – AIS 273ms Payments – CoF 324ms Payments – PIS 498ms payments-VRP 525ms Products 463ms Standing Orders – AIS 268ms Standing Orders – PIS 570ms Statements 419ms Transactions 299ms Barclays Response times (milliseconds): February 2024 Account Requests – AIS 157ms Account Requests – CoF 299ms Accounts 248ms Balances 278ms Beneficiaries 192ms Direct Debits 378ms Payments – AIS 377ms Payments – CoF 471ms Payments – PIS 350ms payments-VRP 505ms Products 632ms Standing Orders – AIS 333ms Standing Orders – PIS 310ms Statements 53ms Transactions 321ms Cater Allen Response times (milliseconds): February 2024 Account Requests – AIS 46ms Accounts 88ms Balances 69ms Beneficiaries 94ms Direct Debits 96ms Payments – AIS 95ms Payments – PIS 52ms Products 95ms Standing Orders – AIS 95ms Standing Orders – PIS 28ms Statements 74ms Transactions 69ms Danske Bank Response times (milliseconds): February 2024 Account Requests – AIS 55ms Account Requests – CoF 140ms Accounts 362ms Balances 236ms Beneficiaries 179ms Direct Debits 360ms Payments – AIS 346ms Payments – CoF 116ms Payments – PIS 167ms payments-VRP 199ms Products 142ms Standing Orders – AIS 396ms Standing Orders – PIS 194ms Transactions 560ms First Direct Response times (milliseconds): February 2024 Account Requests – AIS 188ms Account Requests – CoF 300ms Accounts 435ms Balances 462ms Beneficiaries 694ms Direct Debits 682ms Payments – AIS 894ms Payments – CoF 684ms Payments – PIS 325ms payments-VRP 418ms Products 979ms Standing Orders – AIS 882ms Standing Orders – PIS 304ms Transactions 633ms Halifax Response times (milliseconds): February 2024 Account Requests – AIS 353ms Account Requests – CoF 353ms Accounts 215ms Balances 227ms Beneficiaries 323ms Direct Debits 288ms Payments – AIS 271ms Payments – CoF 324ms Payments – PIS 504ms payments-VRP 525ms Products 464ms Standing Orders – AIS 267ms Standing Orders – PIS 600ms Statements 413ms Transactions 309ms HSBC Business Response times (milliseconds): February 2024 Account Requests – AIS 235ms Account Requests – CoF 697ms Accounts 628ms Balances 624ms Beneficiaries 788ms Direct Debits 857ms Payments – AIS 317ms Payments – CoF 790ms Payments – PIS 450ms payments-VRP 473ms Products 1,110ms Standing Orders – AIS 515ms Standing Orders – PIS 334ms Transactions 779ms HSBC Kinetic Response times (milliseconds): February 2024 Account Requests – AIS 189ms Account Requests – CoF 378ms Accounts 657ms Balances 580ms Beneficiaries 565ms Direct Debits 763ms Payments – AIS 781ms Payments – CoF 792ms Payments – PIS 216ms payments-VRP 325ms Products 1,117ms Standing Orders – AIS 853ms Standing Orders – PIS 211ms Transactions 717ms HSBC Personal Response times (milliseconds): February 2024 Account Requests – AIS 196ms Account Requests – CoF 327ms Accounts 422ms Balances 475ms Beneficiaries 670ms Direct Debits 616ms Payments – AIS 852ms Payments – CoF 599ms Payments – PIS 333ms payments-VRP 400ms Products 914ms Standing Orders – AIS 857ms Standing Orders – PIS 295ms Transactions 646ms Lloyds Response times (milliseconds): February 2024 Account Requests – AIS 353ms Account Requests – CoF 353ms Accounts 214ms Balances 223ms Beneficiaries 318ms Direct Debits 288ms Payments – AIS 272ms Payments – CoF 322ms Payments – PIS 543ms payments-VRP 523ms Products 463ms Standing Orders – AIS 267ms Standing Orders – PIS 569ms Statements 486ms Transactions 293ms MBNA Response times (milliseconds): February 2024 Account Requests – AIS 364ms Accounts 272ms Balances 313ms Beneficiaries 298ms Direct Debits 227ms Payments – AIS 231ms Products 229ms Standing Orders – AIS 228ms Statements 372ms Transactions 375ms Mettle Response times (milliseconds): February 2024 Account Requests – AIS 59ms Accounts 59ms Balances 50ms Beneficiaries 526ms Direct Debits 206ms Payments – AIS 52ms Payments – PIS 87ms Products 78ms Statements 99ms Transactions 84ms Nationwide Building Society Response times (milliseconds): February 2024 Account Requests – AIS 75ms Account Requests – CoF 218ms Accounts 194ms Balances 184ms Beneficiaries 426ms Direct Debits 588ms Payments – AIS 241ms Payments – CoF 238ms Payments – PIS 277ms payments-VRP 237ms Products 206ms Standing Orders – AIS 205ms Standing Orders – PIS 279ms Statements 1,146ms Transactions 228ms NWB Response times (milliseconds): February 2024 Account Requests – AIS 180ms Account Requests – CoF 463ms Accounts 377ms Balances 346ms Beneficiaries 650ms Direct Debits 273ms Payments – AIS 287ms Payments – CoF 242ms Payments – PIS 460ms payments-VRP 503ms Products 247ms Standing Orders – AIS 389ms Standing Orders – PIS 377ms Statements 190ms Transactions 499ms RBS Response times (milliseconds): February 2024 Account Requests – AIS 183ms Account Requests – CoF 511ms Accounts 397ms Balances 380ms Beneficiaries 682ms Direct Debits 301ms Payments – AIS 331ms Payments – CoF 258ms Payments – PIS 505ms payments-VRP 573ms Products 262ms Standing Orders – AIS 501ms Standing Orders – PIS 378ms Statements 207ms Transactions 550ms Santander UK plc Response times (milliseconds): February 2024 Account Requests – AIS 482ms Account Requests – CoF 565ms Accounts 588ms Balances 662ms Beneficiaries 847ms Direct Debits 731ms Payments – CoF 695ms Payments – PIS 527ms payments-VRP 429ms Products 632ms Standing Orders – AIS 709ms Standing Orders – PIS 589ms Statements 662ms Transactions 832ms UBN Response times (milliseconds): February 2024 Account Requests – AIS 186ms Account Requests – CoF 656ms Accounts 451ms Balances 462ms Beneficiaries 664ms Direct Debits 304ms Payments – AIS 299ms Payments – CoF 282ms Payments – PIS 573ms payments-VRP 784ms Products 241ms Standing Orders – AIS 484ms Standing Orders – PIS 448ms Statements 220ms Transactions 515ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand February 2024 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. Successful API calls Total calls 1,378,292,923 % of overall total calls 99.55% AIS Total calls 1,112,131,339 % of overall total calls 80.33% PIS Total calls 59,024,869 % of overall total calls 4.26% February 2024 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. February 2024 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. February 2024 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. February 2024 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand February 2024 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. Failed API Calls Total calls 6,193,328 % of overall total calls 0.45% Business Total calls 4,794,586 % of overall total calls 0.35% Technical Total calls 1,398,742 % of overall total calls 0.10% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. February 2024 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. February 2024 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. February 2024 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand February 2024 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. Rejected API Calls Total calls 1,797,723 % of overall total calls 0.130% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. February 2024 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
February key performance metrics 99.70% Average API availability – unweighted 374ms Average API response time 99.55% Successful API calls (%) 99.87% Average API availability – weighted 1378.3m Successful API calls (actual) 0.45% Failed API calls
Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted February 2024 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. Average API availability 99.70% Core hours (06:00-00:00) 99.80% Non core hours (00:00-06:00) 99.40% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. February 2024 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. February 2024 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. February 2024 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. February 2024 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. February 2024 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. February 2024 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 98.53% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.53% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 98.53% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.53% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: February 2024 Account Requests – AIS 99.08% Account Requests – CoF 99.22% Accounts 99.08% Balances 99.08% Beneficiaries 100.0% Payments – AIS 99.08% Payments – CoF 100.0% Payments – PIS 99.08% payments-VRP 99.08% Products 99.08% Standing Orders – AIS 99.08% Standing Orders – PIS 99.08% Statements 99.08% Transactions 99.08% Bank of Scotland Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: February 2024 Account Requests – AIS 99.89% Account Requests – CoF 100.0% Accounts 99.89% Balances 99.89% Beneficiaries 99.89% Direct Debits 99.89% Payments – AIS 99.89% Payments – PIS 99.89% Products 99.89% Standing Orders – AIS 99.89% Standing Orders – PIS 99.89% Statements 99.89% Transactions 99.89% Danske Bank Availability by Endpoint Category: February 2024 Account Requests – AIS 99.96% Account Requests – CoF 100.0% Accounts 99.85% Balances 99.85% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.86% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.85% First Direct Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.98% Halifax Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.94% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.97% Mettle Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: February 2024 Account Requests – AIS 99.32% Account Requests – CoF 99.32% Accounts 99.46% Balances 99.46% Beneficiaries 99.46% Direct Debits 99.46% Payments – AIS 99.46% Payments – CoF 99.46% Payments – PIS 99.32% payments-VRP 99.2% Products 99.46% Standing Orders – AIS 99.46% Standing Orders – PIS 99.32% Statements 99.75% Transactions 99.45% NWB Availability by Endpoint Category: February 2024 Account Requests – AIS 99.81% Account Requests – CoF 99.86% Accounts 99.81% Balances 99.81% Beneficiaries 99.81% Direct Debits 99.81% Payments – AIS 99.91% Payments – CoF 99.86% Payments – PIS 99.86% payments-VRP 99.86% Products 99.81% Standing Orders – AIS 99.81% Standing Orders – PIS 99.86% Statements 99.82% Transactions 99.81% RBS Availability by Endpoint Category: February 2024 Account Requests – AIS 99.84% Account Requests – CoF 99.84% Accounts 99.84% Balances 99.84% Beneficiaries 99.84% Direct Debits 99.84% Payments – AIS 99.84% Payments – CoF 99.84% Payments – PIS 99.84% payments-VRP 99.84% Products 99.84% Standing Orders – AIS 99.84% Standing Orders – PIS 99.84% Statements 99.84% Transactions 99.84% Santander UK plc Availability by Endpoint Category: February 2024 Account Requests – AIS 99.63% Account Requests – CoF 99.63% Accounts 99.63% Balances 99.63% Beneficiaries 99.63% Direct Debits 99.63% Payments – AIS 100.0% Payments – CoF 99.63% Payments – PIS 99.63% payments-VRP 99.63% Products 99.63% Standing Orders – AIS 99.63% Standing Orders – PIS 99.63% Statements 99.63% Transactions 99.63% UBN Availability by Endpoint Category: February 2024 Account Requests – AIS 99.82% Account Requests – CoF 99.83% Accounts 99.82% Balances 99.82% Beneficiaries 99.82% Direct Debits 99.82% Payments – AIS 99.82% Payments – CoF 99.83% Payments – PIS 99.83% payments-VRP 99.83% Products 99.82% Standing Orders – AIS 99.82% Standing Orders – PIS 99.83% Statements 99.93% Transactions 99.82%
February 2024 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. Average API availability 99.70% Core hours (06:00-00:00) 99.80% Non core hours (00:00-06:00) 99.40% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
February 2024 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
February 2024 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
February 2024 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
February 2024 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
February 2024 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
February 2024 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 98.53% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.53% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 98.53% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.53% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: February 2024 Account Requests – AIS 99.08% Account Requests – CoF 99.22% Accounts 99.08% Balances 99.08% Beneficiaries 100.0% Payments – AIS 99.08% Payments – CoF 100.0% Payments – PIS 99.08% payments-VRP 99.08% Products 99.08% Standing Orders – AIS 99.08% Standing Orders – PIS 99.08% Statements 99.08% Transactions 99.08% Bank of Scotland Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: February 2024 Account Requests – AIS 99.89% Account Requests – CoF 100.0% Accounts 99.89% Balances 99.89% Beneficiaries 99.89% Direct Debits 99.89% Payments – AIS 99.89% Payments – PIS 99.89% Products 99.89% Standing Orders – AIS 99.89% Standing Orders – PIS 99.89% Statements 99.89% Transactions 99.89% Danske Bank Availability by Endpoint Category: February 2024 Account Requests – AIS 99.96% Account Requests – CoF 100.0% Accounts 99.85% Balances 99.85% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.86% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.85% First Direct Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.98% Halifax Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.94% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.97% Mettle Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: February 2024 Account Requests – AIS 99.32% Account Requests – CoF 99.32% Accounts 99.46% Balances 99.46% Beneficiaries 99.46% Direct Debits 99.46% Payments – AIS 99.46% Payments – CoF 99.46% Payments – PIS 99.32% payments-VRP 99.2% Products 99.46% Standing Orders – AIS 99.46% Standing Orders – PIS 99.32% Statements 99.75% Transactions 99.45% NWB Availability by Endpoint Category: February 2024 Account Requests – AIS 99.81% Account Requests – CoF 99.86% Accounts 99.81% Balances 99.81% Beneficiaries 99.81% Direct Debits 99.81% Payments – AIS 99.91% Payments – CoF 99.86% Payments – PIS 99.86% payments-VRP 99.86% Products 99.81% Standing Orders – AIS 99.81% Standing Orders – PIS 99.86% Statements 99.82% Transactions 99.81% RBS Availability by Endpoint Category: February 2024 Account Requests – AIS 99.84% Account Requests – CoF 99.84% Accounts 99.84% Balances 99.84% Beneficiaries 99.84% Direct Debits 99.84% Payments – AIS 99.84% Payments – CoF 99.84% Payments – PIS 99.84% payments-VRP 99.84% Products 99.84% Standing Orders – AIS 99.84% Standing Orders – PIS 99.84% Statements 99.84% Transactions 99.84% Santander UK plc Availability by Endpoint Category: February 2024 Account Requests – AIS 99.63% Account Requests – CoF 99.63% Accounts 99.63% Balances 99.63% Beneficiaries 99.63% Direct Debits 99.63% Payments – AIS 100.0% Payments – CoF 99.63% Payments – PIS 99.63% payments-VRP 99.63% Products 99.63% Standing Orders – AIS 99.63% Standing Orders – PIS 99.63% Statements 99.63% Transactions 99.63% UBN Availability by Endpoint Category: February 2024 Account Requests – AIS 99.82% Account Requests – CoF 99.83% Accounts 99.82% Balances 99.82% Beneficiaries 99.82% Direct Debits 99.82% Payments – AIS 99.82% Payments – CoF 99.83% Payments – PIS 99.83% payments-VRP 99.83% Products 99.82% Standing Orders – AIS 99.82% Standing Orders – PIS 99.83% Statements 99.93% Transactions 99.82%
Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted February 2024 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. Average weighted API availability 99.87% Core hours (06:00-00:00) 99.93% Non core hours (00:00-06:00) 99.59% February 2024 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. February 2024 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. February 2024 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. February 2024 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. February 2024 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. February 2024 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 98.6% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.53% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 98.54% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.53% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: February 2024 Account Requests – AIS 99.08% Account Requests – CoF 99.53% Accounts 99.08% Balances 99.08% Beneficiaries 100.0% Payments – AIS 99.08% Payments – CoF 100.0% Payments – PIS 99.08% payments-VRP 99.63% Products 99.08% Standing Orders – AIS 99.08% Standing Orders – PIS 99.08% Statements 99.08% Transactions 99.08% Bank of Scotland Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: February 2024 Account Requests – AIS 99.89% Accounts 99.89% Balances 99.89% Beneficiaries 99.89% Direct Debits 99.89% Payments – AIS 99.89% Payments – PIS 99.89% Products 99.89% Standing Orders – AIS 99.89% Standing Orders – PIS 99.89% Statements 99.89% Transactions 99.89% Danske Bank Availability by Endpoint Category: February 2024 Account Requests – AIS 99.96% Account Requests – CoF 100.0% Accounts 99.85% Balances 99.85% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.92% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.85% First Direct Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.98% Halifax Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.98% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 99.97% Mettle Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: February 2024 Account Requests – AIS 99.46% Account Requests – CoF 99.45% Accounts 99.46% Balances 99.46% Beneficiaries 99.46% Direct Debits 99.46% Payments – AIS 99.46% Payments – CoF 99.46% Payments – PIS 99.42% payments-VRP 99.36% Products 99.46% Standing Orders – AIS 99.46% Standing Orders – PIS 99.45% Statements 99.75% Transactions 99.45% NWB Availability by Endpoint Category: February 2024 Account Requests – AIS 99.81% Account Requests – CoF 99.86% Accounts 99.81% Balances 99.81% Beneficiaries 99.81% Direct Debits 99.81% Payments – AIS 99.91% Payments – CoF 99.86% Payments – PIS 99.86% payments-VRP 99.86% Products 99.81% Standing Orders – AIS 99.81% Standing Orders – PIS 99.86% Statements 99.82% Transactions 99.81% RBS Availability by Endpoint Category: February 2024 Account Requests – AIS 99.84% Account Requests – CoF 99.84% Accounts 99.84% Balances 99.84% Beneficiaries 99.84% Direct Debits 99.84% Payments – AIS 99.84% Payments – CoF 99.84% Payments – PIS 99.84% payments-VRP 99.85% Products 99.84% Standing Orders – AIS 99.84% Standing Orders – PIS 99.91% Statements 99.84% Transactions 99.84% Santander UK plc Availability by Endpoint Category: February 2024 Account Requests – AIS 99.63% Account Requests – CoF 99.63% Accounts 99.63% Balances 99.63% Beneficiaries 99.63% Direct Debits 99.63% Payments – CoF 99.63% Payments – PIS 99.63% payments-VRP 99.63% Products 99.63% Standing Orders – AIS 99.63% Standing Orders – PIS 99.63% Statements 99.63% Transactions 99.63% UBN Availability by Endpoint Category: February 2024 Account Requests – AIS 99.82% Account Requests – CoF 99.84% Accounts 99.82% Balances 99.82% Beneficiaries 99.82% Direct Debits 99.82% Payments – AIS 99.82% Payments – CoF 99.83% Payments – PIS 99.83% payments-VRP 99.89% Products 99.82% Standing Orders – AIS 99.82% Standing Orders – PIS 99.86% Statements 99.93% Transactions 99.82%
February 2024 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February. Average weighted API availability 99.87% Core hours (06:00-00:00) 99.93% Non core hours (00:00-06:00) 99.59%
February 2024 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February.
February 2024 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February.
February 2024 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February.
February 2024 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February.
February 2024 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February.
February 2024 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 98.6% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.53% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 98.54% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.53% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: February 2024 Account Requests – AIS 99.08% Account Requests – CoF 99.53% Accounts 99.08% Balances 99.08% Beneficiaries 100.0% Payments – AIS 99.08% Payments – CoF 100.0% Payments – PIS 99.08% payments-VRP 99.63% Products 99.08% Standing Orders – AIS 99.08% Standing Orders – PIS 99.08% Statements 99.08% Transactions 99.08% Bank of Scotland Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: February 2024 Account Requests – AIS 99.89% Accounts 99.89% Balances 99.89% Beneficiaries 99.89% Direct Debits 99.89% Payments – AIS 99.89% Payments – PIS 99.89% Products 99.89% Standing Orders – AIS 99.89% Standing Orders – PIS 99.89% Statements 99.89% Transactions 99.89% Danske Bank Availability by Endpoint Category: February 2024 Account Requests – AIS 99.96% Account Requests – CoF 100.0% Accounts 99.85% Balances 99.85% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.92% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.85% First Direct Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.98% Halifax Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.98% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 99.97% Mettle Availability by Endpoint Category: February 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: February 2024 Account Requests – AIS 99.46% Account Requests – CoF 99.45% Accounts 99.46% Balances 99.46% Beneficiaries 99.46% Direct Debits 99.46% Payments – AIS 99.46% Payments – CoF 99.46% Payments – PIS 99.42% payments-VRP 99.36% Products 99.46% Standing Orders – AIS 99.46% Standing Orders – PIS 99.45% Statements 99.75% Transactions 99.45% NWB Availability by Endpoint Category: February 2024 Account Requests – AIS 99.81% Account Requests – CoF 99.86% Accounts 99.81% Balances 99.81% Beneficiaries 99.81% Direct Debits 99.81% Payments – AIS 99.91% Payments – CoF 99.86% Payments – PIS 99.86% payments-VRP 99.86% Products 99.81% Standing Orders – AIS 99.81% Standing Orders – PIS 99.86% Statements 99.82% Transactions 99.81% RBS Availability by Endpoint Category: February 2024 Account Requests – AIS 99.84% Account Requests – CoF 99.84% Accounts 99.84% Balances 99.84% Beneficiaries 99.84% Direct Debits 99.84% Payments – AIS 99.84% Payments – CoF 99.84% Payments – PIS 99.84% payments-VRP 99.85% Products 99.84% Standing Orders – AIS 99.84% Standing Orders – PIS 99.91% Statements 99.84% Transactions 99.84% Santander UK plc Availability by Endpoint Category: February 2024 Account Requests – AIS 99.63% Account Requests – CoF 99.63% Accounts 99.63% Balances 99.63% Beneficiaries 99.63% Direct Debits 99.63% Payments – CoF 99.63% Payments – PIS 99.63% payments-VRP 99.63% Products 99.63% Standing Orders – AIS 99.63% Standing Orders – PIS 99.63% Statements 99.63% Transactions 99.63% UBN Availability by Endpoint Category: February 2024 Account Requests – AIS 99.82% Account Requests – CoF 99.84% Accounts 99.82% Balances 99.82% Beneficiaries 99.82% Direct Debits 99.82% Payments – AIS 99.82% Payments – CoF 99.83% Payments – PIS 99.83% payments-VRP 99.89% Products 99.82% Standing Orders – AIS 99.82% Standing Orders – PIS 99.86% Statements 99.93% Transactions 99.82%
Average API response times Average API response times by brand Response times by brand February 2024 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in February. Average API Response Time 374 milliseconds February 2024 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in February. February 2024 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): February 2024 Account Requests – AIS 192ms Accounts 147ms Balances 117ms Direct Debits 639ms Payments – CoF 161ms Payments – PIS 135ms Products 149ms Standing Orders – AIS 170ms Standing Orders – PIS 143ms Transactions 125ms AIB Group (UK) p.l.c. Response times (milliseconds): February 2024 Account Requests – AIS 111ms Accounts 68ms Balances 36ms Direct Debits 1,531ms Payments – CoF 131ms Payments – PIS 66ms Products 128ms Standing Orders – AIS 92ms Standing Orders – PIS 67ms Transactions 45ms Bank of Ireland UK Response times (milliseconds): February 2024 Account Requests – AIS 188ms Account Requests – CoF 373ms Accounts 338ms Balances 361ms Beneficiaries 1,170ms Payments – AIS 380ms Payments – CoF 771ms Payments – PIS 767ms payments-VRP 897ms Products 511ms Standing Orders – AIS 496ms Standing Orders – PIS 706ms Statements 761ms Transactions 396ms Bank of Scotland Response times (milliseconds): February 2024 Account Requests – AIS 352ms Account Requests – CoF 361ms Accounts 215ms Balances 224ms Beneficiaries 345ms Direct Debits 288ms Payments – AIS 273ms Payments – CoF 324ms Payments – PIS 498ms payments-VRP 525ms Products 463ms Standing Orders – AIS 268ms Standing Orders – PIS 570ms Statements 419ms Transactions 299ms Barclays Response times (milliseconds): February 2024 Account Requests – AIS 157ms Account Requests – CoF 299ms Accounts 248ms Balances 278ms Beneficiaries 192ms Direct Debits 378ms Payments – AIS 377ms Payments – CoF 471ms Payments – PIS 350ms payments-VRP 505ms Products 632ms Standing Orders – AIS 333ms Standing Orders – PIS 310ms Statements 53ms Transactions 321ms Cater Allen Response times (milliseconds): February 2024 Account Requests – AIS 46ms Accounts 88ms Balances 69ms Beneficiaries 94ms Direct Debits 96ms Payments – AIS 95ms Payments – PIS 52ms Products 95ms Standing Orders – AIS 95ms Standing Orders – PIS 28ms Statements 74ms Transactions 69ms Danske Bank Response times (milliseconds): February 2024 Account Requests – AIS 55ms Account Requests – CoF 140ms Accounts 362ms Balances 236ms Beneficiaries 179ms Direct Debits 360ms Payments – AIS 346ms Payments – CoF 116ms Payments – PIS 167ms payments-VRP 199ms Products 142ms Standing Orders – AIS 396ms Standing Orders – PIS 194ms Transactions 560ms First Direct Response times (milliseconds): February 2024 Account Requests – AIS 188ms Account Requests – CoF 300ms Accounts 435ms Balances 462ms Beneficiaries 694ms Direct Debits 682ms Payments – AIS 894ms Payments – CoF 684ms Payments – PIS 325ms payments-VRP 418ms Products 979ms Standing Orders – AIS 882ms Standing Orders – PIS 304ms Transactions 633ms Halifax Response times (milliseconds): February 2024 Account Requests – AIS 353ms Account Requests – CoF 353ms Accounts 215ms Balances 227ms Beneficiaries 323ms Direct Debits 288ms Payments – AIS 271ms Payments – CoF 324ms Payments – PIS 504ms payments-VRP 525ms Products 464ms Standing Orders – AIS 267ms Standing Orders – PIS 600ms Statements 413ms Transactions 309ms HSBC Business Response times (milliseconds): February 2024 Account Requests – AIS 235ms Account Requests – CoF 697ms Accounts 628ms Balances 624ms Beneficiaries 788ms Direct Debits 857ms Payments – AIS 317ms Payments – CoF 790ms Payments – PIS 450ms payments-VRP 473ms Products 1,110ms Standing Orders – AIS 515ms Standing Orders – PIS 334ms Transactions 779ms HSBC Kinetic Response times (milliseconds): February 2024 Account Requests – AIS 189ms Account Requests – CoF 378ms Accounts 657ms Balances 580ms Beneficiaries 565ms Direct Debits 763ms Payments – AIS 781ms Payments – CoF 792ms Payments – PIS 216ms payments-VRP 325ms Products 1,117ms Standing Orders – AIS 853ms Standing Orders – PIS 211ms Transactions 717ms HSBC Personal Response times (milliseconds): February 2024 Account Requests – AIS 196ms Account Requests – CoF 327ms Accounts 422ms Balances 475ms Beneficiaries 670ms Direct Debits 616ms Payments – AIS 852ms Payments – CoF 599ms Payments – PIS 333ms payments-VRP 400ms Products 914ms Standing Orders – AIS 857ms Standing Orders – PIS 295ms Transactions 646ms Lloyds Response times (milliseconds): February 2024 Account Requests – AIS 353ms Account Requests – CoF 353ms Accounts 214ms Balances 223ms Beneficiaries 318ms Direct Debits 288ms Payments – AIS 272ms Payments – CoF 322ms Payments – PIS 543ms payments-VRP 523ms Products 463ms Standing Orders – AIS 267ms Standing Orders – PIS 569ms Statements 486ms Transactions 293ms MBNA Response times (milliseconds): February 2024 Account Requests – AIS 364ms Accounts 272ms Balances 313ms Beneficiaries 298ms Direct Debits 227ms Payments – AIS 231ms Products 229ms Standing Orders – AIS 228ms Statements 372ms Transactions 375ms Mettle Response times (milliseconds): February 2024 Account Requests – AIS 59ms Accounts 59ms Balances 50ms Beneficiaries 526ms Direct Debits 206ms Payments – AIS 52ms Payments – PIS 87ms Products 78ms Statements 99ms Transactions 84ms Nationwide Building Society Response times (milliseconds): February 2024 Account Requests – AIS 75ms Account Requests – CoF 218ms Accounts 194ms Balances 184ms Beneficiaries 426ms Direct Debits 588ms Payments – AIS 241ms Payments – CoF 238ms Payments – PIS 277ms payments-VRP 237ms Products 206ms Standing Orders – AIS 205ms Standing Orders – PIS 279ms Statements 1,146ms Transactions 228ms NWB Response times (milliseconds): February 2024 Account Requests – AIS 180ms Account Requests – CoF 463ms Accounts 377ms Balances 346ms Beneficiaries 650ms Direct Debits 273ms Payments – AIS 287ms Payments – CoF 242ms Payments – PIS 460ms payments-VRP 503ms Products 247ms Standing Orders – AIS 389ms Standing Orders – PIS 377ms Statements 190ms Transactions 499ms RBS Response times (milliseconds): February 2024 Account Requests – AIS 183ms Account Requests – CoF 511ms Accounts 397ms Balances 380ms Beneficiaries 682ms Direct Debits 301ms Payments – AIS 331ms Payments – CoF 258ms Payments – PIS 505ms payments-VRP 573ms Products 262ms Standing Orders – AIS 501ms Standing Orders – PIS 378ms Statements 207ms Transactions 550ms Santander UK plc Response times (milliseconds): February 2024 Account Requests – AIS 482ms Account Requests – CoF 565ms Accounts 588ms Balances 662ms Beneficiaries 847ms Direct Debits 731ms Payments – CoF 695ms Payments – PIS 527ms payments-VRP 429ms Products 632ms Standing Orders – AIS 709ms Standing Orders – PIS 589ms Statements 662ms Transactions 832ms UBN Response times (milliseconds): February 2024 Account Requests – AIS 186ms Account Requests – CoF 656ms Accounts 451ms Balances 462ms Beneficiaries 664ms Direct Debits 304ms Payments – AIS 299ms Payments – CoF 282ms Payments – PIS 573ms payments-VRP 784ms Products 241ms Standing Orders – AIS 484ms Standing Orders – PIS 448ms Statements 220ms Transactions 515ms
February 2024 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in February. Average API Response Time 374 milliseconds
February 2024 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in February.
February 2024 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): February 2024 Account Requests – AIS 192ms Accounts 147ms Balances 117ms Direct Debits 639ms Payments – CoF 161ms Payments – PIS 135ms Products 149ms Standing Orders – AIS 170ms Standing Orders – PIS 143ms Transactions 125ms AIB Group (UK) p.l.c. Response times (milliseconds): February 2024 Account Requests – AIS 111ms Accounts 68ms Balances 36ms Direct Debits 1,531ms Payments – CoF 131ms Payments – PIS 66ms Products 128ms Standing Orders – AIS 92ms Standing Orders – PIS 67ms Transactions 45ms Bank of Ireland UK Response times (milliseconds): February 2024 Account Requests – AIS 188ms Account Requests – CoF 373ms Accounts 338ms Balances 361ms Beneficiaries 1,170ms Payments – AIS 380ms Payments – CoF 771ms Payments – PIS 767ms payments-VRP 897ms Products 511ms Standing Orders – AIS 496ms Standing Orders – PIS 706ms Statements 761ms Transactions 396ms Bank of Scotland Response times (milliseconds): February 2024 Account Requests – AIS 352ms Account Requests – CoF 361ms Accounts 215ms Balances 224ms Beneficiaries 345ms Direct Debits 288ms Payments – AIS 273ms Payments – CoF 324ms Payments – PIS 498ms payments-VRP 525ms Products 463ms Standing Orders – AIS 268ms Standing Orders – PIS 570ms Statements 419ms Transactions 299ms Barclays Response times (milliseconds): February 2024 Account Requests – AIS 157ms Account Requests – CoF 299ms Accounts 248ms Balances 278ms Beneficiaries 192ms Direct Debits 378ms Payments – AIS 377ms Payments – CoF 471ms Payments – PIS 350ms payments-VRP 505ms Products 632ms Standing Orders – AIS 333ms Standing Orders – PIS 310ms Statements 53ms Transactions 321ms Cater Allen Response times (milliseconds): February 2024 Account Requests – AIS 46ms Accounts 88ms Balances 69ms Beneficiaries 94ms Direct Debits 96ms Payments – AIS 95ms Payments – PIS 52ms Products 95ms Standing Orders – AIS 95ms Standing Orders – PIS 28ms Statements 74ms Transactions 69ms Danske Bank Response times (milliseconds): February 2024 Account Requests – AIS 55ms Account Requests – CoF 140ms Accounts 362ms Balances 236ms Beneficiaries 179ms Direct Debits 360ms Payments – AIS 346ms Payments – CoF 116ms Payments – PIS 167ms payments-VRP 199ms Products 142ms Standing Orders – AIS 396ms Standing Orders – PIS 194ms Transactions 560ms First Direct Response times (milliseconds): February 2024 Account Requests – AIS 188ms Account Requests – CoF 300ms Accounts 435ms Balances 462ms Beneficiaries 694ms Direct Debits 682ms Payments – AIS 894ms Payments – CoF 684ms Payments – PIS 325ms payments-VRP 418ms Products 979ms Standing Orders – AIS 882ms Standing Orders – PIS 304ms Transactions 633ms Halifax Response times (milliseconds): February 2024 Account Requests – AIS 353ms Account Requests – CoF 353ms Accounts 215ms Balances 227ms Beneficiaries 323ms Direct Debits 288ms Payments – AIS 271ms Payments – CoF 324ms Payments – PIS 504ms payments-VRP 525ms Products 464ms Standing Orders – AIS 267ms Standing Orders – PIS 600ms Statements 413ms Transactions 309ms HSBC Business Response times (milliseconds): February 2024 Account Requests – AIS 235ms Account Requests – CoF 697ms Accounts 628ms Balances 624ms Beneficiaries 788ms Direct Debits 857ms Payments – AIS 317ms Payments – CoF 790ms Payments – PIS 450ms payments-VRP 473ms Products 1,110ms Standing Orders – AIS 515ms Standing Orders – PIS 334ms Transactions 779ms HSBC Kinetic Response times (milliseconds): February 2024 Account Requests – AIS 189ms Account Requests – CoF 378ms Accounts 657ms Balances 580ms Beneficiaries 565ms Direct Debits 763ms Payments – AIS 781ms Payments – CoF 792ms Payments – PIS 216ms payments-VRP 325ms Products 1,117ms Standing Orders – AIS 853ms Standing Orders – PIS 211ms Transactions 717ms HSBC Personal Response times (milliseconds): February 2024 Account Requests – AIS 196ms Account Requests – CoF 327ms Accounts 422ms Balances 475ms Beneficiaries 670ms Direct Debits 616ms Payments – AIS 852ms Payments – CoF 599ms Payments – PIS 333ms payments-VRP 400ms Products 914ms Standing Orders – AIS 857ms Standing Orders – PIS 295ms Transactions 646ms Lloyds Response times (milliseconds): February 2024 Account Requests – AIS 353ms Account Requests – CoF 353ms Accounts 214ms Balances 223ms Beneficiaries 318ms Direct Debits 288ms Payments – AIS 272ms Payments – CoF 322ms Payments – PIS 543ms payments-VRP 523ms Products 463ms Standing Orders – AIS 267ms Standing Orders – PIS 569ms Statements 486ms Transactions 293ms MBNA Response times (milliseconds): February 2024 Account Requests – AIS 364ms Accounts 272ms Balances 313ms Beneficiaries 298ms Direct Debits 227ms Payments – AIS 231ms Products 229ms Standing Orders – AIS 228ms Statements 372ms Transactions 375ms Mettle Response times (milliseconds): February 2024 Account Requests – AIS 59ms Accounts 59ms Balances 50ms Beneficiaries 526ms Direct Debits 206ms Payments – AIS 52ms Payments – PIS 87ms Products 78ms Statements 99ms Transactions 84ms Nationwide Building Society Response times (milliseconds): February 2024 Account Requests – AIS 75ms Account Requests – CoF 218ms Accounts 194ms Balances 184ms Beneficiaries 426ms Direct Debits 588ms Payments – AIS 241ms Payments – CoF 238ms Payments – PIS 277ms payments-VRP 237ms Products 206ms Standing Orders – AIS 205ms Standing Orders – PIS 279ms Statements 1,146ms Transactions 228ms NWB Response times (milliseconds): February 2024 Account Requests – AIS 180ms Account Requests – CoF 463ms Accounts 377ms Balances 346ms Beneficiaries 650ms Direct Debits 273ms Payments – AIS 287ms Payments – CoF 242ms Payments – PIS 460ms payments-VRP 503ms Products 247ms Standing Orders – AIS 389ms Standing Orders – PIS 377ms Statements 190ms Transactions 499ms RBS Response times (milliseconds): February 2024 Account Requests – AIS 183ms Account Requests – CoF 511ms Accounts 397ms Balances 380ms Beneficiaries 682ms Direct Debits 301ms Payments – AIS 331ms Payments – CoF 258ms Payments – PIS 505ms payments-VRP 573ms Products 262ms Standing Orders – AIS 501ms Standing Orders – PIS 378ms Statements 207ms Transactions 550ms Santander UK plc Response times (milliseconds): February 2024 Account Requests – AIS 482ms Account Requests – CoF 565ms Accounts 588ms Balances 662ms Beneficiaries 847ms Direct Debits 731ms Payments – CoF 695ms Payments – PIS 527ms payments-VRP 429ms Products 632ms Standing Orders – AIS 709ms Standing Orders – PIS 589ms Statements 662ms Transactions 832ms UBN Response times (milliseconds): February 2024 Account Requests – AIS 186ms Account Requests – CoF 656ms Accounts 451ms Balances 462ms Beneficiaries 664ms Direct Debits 304ms Payments – AIS 299ms Payments – CoF 282ms Payments – PIS 573ms payments-VRP 784ms Products 241ms Standing Orders – AIS 484ms Standing Orders – PIS 448ms Statements 220ms Transactions 515ms
Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand February 2024 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. Successful API calls Total calls 1,378,292,923 % of overall total calls 99.55% AIS Total calls 1,112,131,339 % of overall total calls 80.33% PIS Total calls 59,024,869 % of overall total calls 4.26% February 2024 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. February 2024 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. February 2024 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. February 2024 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in February.
February 2024 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. Successful API calls Total calls 1,378,292,923 % of overall total calls 99.55% AIS Total calls 1,112,131,339 % of overall total calls 80.33% PIS Total calls 59,024,869 % of overall total calls 4.26%
February 2024 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in February.
February 2024 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in February.
February 2024 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in February.
February 2024 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in February.
Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand February 2024 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. Failed API Calls Total calls 6,193,328 % of overall total calls 0.45% Business Total calls 4,794,586 % of overall total calls 0.35% Technical Total calls 1,398,742 % of overall total calls 0.10% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. February 2024 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. February 2024 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. February 2024 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
February 2024 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. Failed API Calls Total calls 6,193,328 % of overall total calls 0.45% Business Total calls 4,794,586 % of overall total calls 0.35% Technical Total calls 1,398,742 % of overall total calls 0.10% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
February 2024 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
February 2024 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
February 2024 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
Rejected API calls Rejected API calls by brand February 2024 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. Rejected API Calls Total calls 1,797,723 % of overall total calls 0.130% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. February 2024 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
February 2024 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. Rejected API Calls Total calls 1,797,723 % of overall total calls 0.130% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
February 2024 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in February. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.