Customer Experience Guidelines version 1.1

30 November 2018

This version of the guidelines has been updated to include new journeys for Confirmation of Funds for PISP and align with the updated v3.1 API technical specifications.

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Implementation Entity Steering Group (IESG) Minutes – 28 Nov 2018

28 November 2018

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Customer Experience Guidelines version 1.0.1

26 October 2018

This updated version provides account providers with additional flexibility when implementing journeys in section 4.1. See the appendix for a full list of changes in this version.

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Implementation Entity Steering Group (IESG) Minutes – 24 Oct 2018

24 October 2018

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Customer Experience Guidelines version 1

7 September 2018

These customer experience guidelines provide journeys for third party providers and account providers. Please also see version 1.0.1 which offers more flexibility for account providers.

Document Format: PDF