Customer Experience Guidelines version 1.0.1

26 October 2018

This updated version provides account providers with additional flexibility when implementing journeys in section 4.1. See the appendix for a full list of changes in this version.

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Customer Experience Guidelines version 1

7 September 2018

These customer experience guidelines provide journeys for third party providers and account providers. Please also see version 1.0.1 which offers more flexibility for account providers.

Document Format: PDF

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