API Performance StatsSelect a month:April 2026March 2025March 2026February 2026January 2026December 2025November 2025October 2025September 2025August 2025July 2025June 2025May 2025April 2025February 2025January 2025December 2024November 2024October 2024September 2024August 2024July 2024June 2024May 2024April 2024March 2024February 2024January 2024December 2023November 2023October 2023September 2023August 2023July 2023June 2023May 2023April 2023March 2023February 2023January 2023December 2022November 2022October 2022September 2022August 2022July 2022June 2022May 2022Download historical data (last 12 months):Download dataHistoric Data Download- csv (CSV)Historic Data Download (PDF) Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.Notes on the data: Unweighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Download chart Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Download chart Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Download chart Successful Payments This chart shows the number of successful single domestic payment and variable recurring payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Download chart Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Download chart Open Banking User Connections All User Connections AIS User Connections PIS User Connections All User Connections This chart shows the total and number of new user conections consuming Open Banking services each month Notes on the data:All user connections have consumed AIS and/or PIS services in the reporting period. Total user connections as reported includes the volume of new user connections.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New user connections have consumed AIS and/or PIS services for the first time during the reporting period. User connections consuming both services for the first time in different reporting periods, will be reported as a new user connection in each period in the ‘All User connections’ chartSince November 2022 there have been 9 Providers and 20 brands providing data.One ASPSP is unable to provide Total User Connections volumes de-duplicated across versions; therefore, only v4 User Connections are included for this ASPSP from April 2026.One ASPSP is unable to identify whether v4 User Connections previously used other versions. Therefore, for this ASPSP, New User Connection volumes include all User Connections using v4 for the first time, regardless of prior usage of other versions, from April 2026. Download chart AIS User Connections This chart shows the total and number of new user connections consuming Open Banking services each month Notes on the data: All user connections have consumed AIS and/or PIS services in the reporting period. Total user connections as reported includes the volume of new user connections.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New user connections have consumed AIS and/or PIS services for the first time during the reporting period. User connections consuming both services for the first time in different reporting periods, will be reported as a new user connections in each period in the ‘All User Connections’ chartOne ASPSP is unable to provide Total User Connections volumes de-duplicated across versions; therefore, only v4 User Connections are included for this ASPSP from April 2026.One ASPSP is unable to identify whether v4 User Connections previously used other versions. Therefore, for this ASPSP, New User Connection volumes include all User Connections using v4 for the first time, regardless of prior usage of other versions, from April 2026. Download chart PIS User Connections This chart shows the total and number of PIS user connections consuming Open Banking services each month Notes on the data: All user connections have consumed AIS and/or PIS services in the reporting period. Total user connections as reported includes the volume of new user connections.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New user connections have consumed AIS and/or PIS services for the first time during the reporting period. User connections consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All User Connections’ chartOne ASPSP is unable to provide Total User Connections volumes de-duplicated across versions; therefore, only v4 User Connections are included for this ASPSP from April 2026.One ASPSP is unable to identify whether v4 User Connections previously used other versions. Therefore, for this ASPSP, New User Connection volumes include all User Connections using v4 for the first time, regardless of prior usage of other versions, from April 2026. Download chart April key performance metrics99.70%Average API Availability384msAverage API Response Time99.51%Successful API Calls (%)99.59%Average API availability – weighted2511.0mSuccessful API Calls Actual0.49%Failed API Calls Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted April 2026 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Average API availability 99.71% Core hours (06:00-00:00) 99.74% Non core hours (00:00-06:00) 99.59% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2026 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2026 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2026 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2026 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2026 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2026 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 100.00% AIB Group (UK) p.l.c. Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 100.00% Bank of Ireland UK Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Bank of Scotland Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Barclays Availability by Endpoint Category: April 2026 Account Requests – AIS 97.93% Account Requests – COF 98.37% Accounts 97.93% Balances 97.93% Beneficiaries 97.93% Direct Debits 97.93% Payments – AIS 97.93% Payments – CoF 98.37% Payments – PIS 98.13% Payments – VRP 98.37% Products 97.93% Standing Orders – AIS 97.93% Standing Orders – PIS 98.13% Statements 97.93% Transactions 97.93% Coutts Availability by Endpoint Category: April 2026 Account Requests – AIS 96.60% Account Requests – COF 100.00% Accounts 96.60% Balances 96.60% Beneficiaries 98.19% Direct Debits 99.93% Payments – CoF 98.06% Payments – PIS 96.60% Products 97.43% Standing Orders – AIS 97.36% Standing Orders – PIS 97.43% Statements 100.00% Transactions 96.60% Danske Bank Availability by Endpoint Category: April 2026 Account Requests – AIS 99.53% Account Requests – COF 100.00% Accounts 99.32% Balances 99.33% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 99.65% Payments – PIS 99.34% Payments – VRP 100.00% Products 99.65% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 99.32% First Direct Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.96% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 99.99% Halifax Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 99.99% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 99.99% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Business Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.97% Balances 100.00% Beneficiaries 100.00% Direct Debits 99.99% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Kinetic Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.76% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Personal Availability by Endpoint Category: April 2026 Account Requests – AIS 99.99% Account Requests – COF 100.00% Accounts 99.98% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 99.99% Lloyds Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 99.98% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 99.99% MBNA Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 99.95% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Mettle Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 99.99% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Transactions 100.00% Nationwide Building Society Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 99.99% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% NWB Availability by Endpoint Category: April 2026 Account Requests – AIS 99.96% Account Requests – COF 100.00% Accounts 99.96% Balances 99.96% Beneficiaries 99.96% Direct Debits 99.96% Payments – AIS 99.97% Payments – CoF 99.96% Payments – PIS 99.96% Payments – VRP 99.96% Products 99.96% Standing Orders – AIS 99.96% Standing Orders – PIS 99.96% Statements 99.97% Transactions 99.96% RBS Availability by Endpoint Category: April 2026 Account Requests – AIS 99.94% Account Requests – COF 100.00% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.98% Payments – CoF 99.94% Payments – PIS 99.94% Payments – VRP 99.94% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.94% Statements 99.98% Transactions 99.94% Santander UK plc Availability by Endpoint Category: April 2026 Account Requests – AIS 99.95% Account Requests – COF 100.00% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 100.00% Payments – CoF 99.95% Payments – PIS 99.95% Payments – VRP 99.95% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.95% Statements 99.95% Transactions 99.95% UBN Availability by Endpoint Category: April 2026 Account Requests – AIS 99.94% Account Requests – COF 100.00% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.95% Payments – CoF 99.94% Payments – PIS 99.94% Payments – VRP 99.94% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.94% Statements 100.00% Transactions 99.94% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted April 2026 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Average weighted API availability 99.59 % Core hours (06:00-00:00) 99.70 % Non core hours (00:00-06:00) 98.28 % April 2026 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart April 2026 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart April 2026 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart April 2026 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart April 2026 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart April 2026 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 100.00% AIB Group (UK) p.l.c. Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 100.00% Bank of Ireland UK Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Bank of Scotland Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Barclays Availability by Endpoint Category: April 2026 Account Requests – AIS 98.50% Account Requests – COF 99.50% Accounts 98.80% Balances 98.87% Beneficiaries 98.41% Direct Debits 98.72% Payments – AIS 97.74% Payments – CoF 99.68% Payments – PIS 99.33% Payments – VRP 99.58% Products 98.22% Standing Orders – AIS 98.39% Standing Orders – PIS 99.16% Statements 98.74% Transactions 98.86% Coutts Availability by Endpoint Category: April 2026 Account Requests – AIS 95.45% Account Requests – COF 100.00% Accounts 97.00% Balances 98.04% Beneficiaries 94.27% Direct Debits 99.91% Payments – CoF 99.48% Payments – PIS 97.40% Products 98.08% Standing Orders – AIS 94.90% Standing Orders – PIS 98.08% Statements 100.00% Transactions 97.97% Danske Bank Availability by Endpoint Category: April 2026 Account Requests – AIS 99.49% Account Requests – COF 100.00% Accounts 99.20% Balances 99.27% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 99.60% Payments – PIS 99.44% Payments – VRP 100.00% Products 99.50% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 99.28% First Direct Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.99% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Halifax Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 99.99% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Business Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.97% Balances 100.00% Beneficiaries 100.00% Direct Debits 99.98% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Kinetic Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.76% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Personal Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.99% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Lloyds Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 99.98% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 99.99% MBNA Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 99.95% Beneficiaries 100.00% Direct Debits 100.00% Payments – PIS 100.00% Products 100.00% Standing Orders – AIS 100.00% Statements 100.00% Transactions 100.00% Mettle Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 99.99% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Transactions 100.00% Nationwide Building Society Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% NWB Availability by Endpoint Category: April 2026 Account Requests – AIS 99.95% Account Requests – COF 100.00% Accounts 99.95% Balances 99.95% Beneficiaries 99.93% Direct Debits 99.96% Payments – AIS 99.95% Payments – CoF 99.96% Payments – PIS 99.96% Payments – VRP 99.96% Products 99.96% Standing Orders – AIS 99.95% Standing Orders – PIS 99.96% Statements 99.97% Transactions 99.95% RBS Availability by Endpoint Category: April 2026 Account Requests – AIS 99.94% Account Requests – COF 100.00% Accounts 99.94% Balances 99.94% Beneficiaries 99.91% Direct Debits 99.95% Payments – AIS 99.97% Payments – CoF 99.95% Payments – PIS 99.95% Payments – VRP 99.95% Products 99.95% Standing Orders – AIS 99.93% Standing Orders – PIS 99.95% Statements 99.99% Transactions 99.94% Santander UK plc Availability by Endpoint Category: April 2026 Account Requests – AIS 99.99% Account Requests – COF 100.00% Accounts 100.00% Balances 99.99% Beneficiaries 100.00% Direct Debits 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 99.99% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 99.99% Statements 100.00% Transactions 99.99% UBN Availability by Endpoint Category: April 2026 Account Requests – AIS 99.94% Account Requests – COF 100.00% Accounts 99.93% Balances 99.94% Beneficiaries 99.92% Direct Debits 99.95% Payments – AIS 99.82% Payments – CoF 99.95% Payments – PIS 99.94% Payments – VRP 99.93% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.94% Statements 100.00% Transactions 99.94% Average API response times Average API response times by brand Response times by brand April 2026 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Average API Response Time 384 milliseconds April 2026 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart April 2026 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): April 2026 Account Requests – AIS 187ms Accounts 142ms Balances 114ms Direct Debits 1,703ms Payments – AIS 87ms Payments – CoF 161ms Payments – PIS 154ms Payments – VRP 261ms Products 307ms Standing Orders – AIS 154ms Standing Orders – PIS 155ms Transactions 126ms AIB Group (UK) p.l.c. Response times (milliseconds): April 2026 Account Requests – AIS 109ms Accounts 52ms Balances 38ms Direct Debits 1,323ms Payments – AIS 13ms Payments – CoF 106ms Payments – PIS 67ms Payments – VRP 526ms Products 387ms Standing Orders – AIS 62ms Standing Orders – PIS 87ms Transactions 46ms Bank of Ireland UK Response times (milliseconds): April 2026 Account Requests – AIS 168ms Account Requests – COF 260ms Accounts 284ms Balances 291ms Beneficiaries 1,376ms Payments – AIS 277ms Payments – CoF 489ms Payments – PIS 640ms Payments – VRP 749ms Products 331ms Standing Orders – AIS 375ms Standing Orders – PIS 414ms Statements 762ms Transactions 317ms Bank of Scotland Response times (milliseconds): April 2026 Account Requests – AIS 191ms Account Requests – COF 244ms Accounts 130ms Balances 141ms Beneficiaries 261ms Direct Debits 209ms Payments – AIS 250ms Payments – CoF 208ms Payments – PIS 350ms Payments – VRP 338ms Products 395ms Standing Orders – AIS 188ms Standing Orders – PIS 399ms Statements 332ms Transactions 226ms Barclays Response times (milliseconds): April 2026 Account Requests – AIS 235ms Account Requests – COF 391ms Accounts 370ms Balances 553ms Beneficiaries 252ms Direct Debits 643ms Payments – AIS 520ms Payments – CoF 554ms Payments – PIS 565ms Payments – VRP 514ms Products 1,373ms Standing Orders – AIS 664ms Standing Orders – PIS 432ms Statements 63ms Transactions 694ms Coutts Response times (milliseconds): April 2026 Account Requests – AIS 2,396ms Account Requests – COF 3,376ms Accounts 1,581ms Balances 1,623ms Beneficiaries 2,993ms Direct Debits 3,176ms Payments – CoF 1,740ms Payments – PIS 2,139ms Products 1,647ms Standing Orders – AIS 1,604ms Standing Orders – PIS 1,980ms Statements 1,620ms Transactions 1,690ms Danske Bank Response times (milliseconds): April 2026 Account Requests – AIS 124ms Account Requests – COF 438ms Accounts 761ms Balances 297ms Beneficiaries 274ms Direct Debits 434ms Payments – AIS 306ms Payments – CoF 187ms Payments – PIS 228ms Payments – VRP 231ms Products 215ms Standing Orders – AIS 313ms Standing Orders – PIS 172ms Transactions 808ms First Direct Response times (milliseconds): April 2026 Account Requests – AIS 146ms Account Requests – COF 313ms Accounts 340ms Balances 347ms Beneficiaries 556ms Direct Debits 529ms Payments – AIS 782ms Payments – CoF 456ms Payments – PIS 276ms Payments – VRP 356ms Products 601ms Standing Orders – AIS 499ms Standing Orders – PIS 346ms Statements 71ms Transactions 519ms Halifax Response times (milliseconds): April 2026 Account Requests – AIS 200ms Account Requests – COF 232ms Accounts 130ms Balances 143ms Beneficiaries 230ms Direct Debits 209ms Payments – AIS 201ms Payments – CoF 208ms Payments – PIS 375ms Payments – VRP 334ms Products 396ms Standing Orders – AIS 188ms Standing Orders – PIS 471ms Statements 350ms Transactions 245ms HSBC Business Response times (milliseconds): April 2026 Account Requests – AIS 192ms Account Requests – COF 305ms Accounts 333ms Balances 318ms Beneficiaries 287ms Direct Debits 626ms Payments – AIS 124ms Payments – CoF 491ms Payments – PIS 502ms Payments – VRP 509ms Products 737ms Standing Orders – AIS 130ms Standing Orders – PIS 418ms Statements 352ms Transactions 422ms HSBC Kinetic Response times (milliseconds): April 2026 Account Requests – AIS 156ms Account Requests – COF 293ms Accounts 408ms Balances 400ms Beneficiaries 674ms Direct Debits 1,194ms Payments – AIS 1,037ms Payments – CoF 603ms Payments – PIS 348ms Payments – VRP 465ms Products 1,322ms Standing Orders – AIS 1,105ms Standing Orders – PIS 256ms Transactions 445ms HSBC Personal Response times (milliseconds): April 2026 Account Requests – AIS 163ms Account Requests – COF 293ms Accounts 317ms Balances 339ms Beneficiaries 573ms Direct Debits 521ms Payments – AIS 857ms Payments – CoF 438ms Payments – PIS 273ms Payments – VRP 350ms Products 581ms Standing Orders – AIS 539ms Standing Orders – PIS 292ms Statements 75ms Transactions 523ms Lloyds Response times (milliseconds): April 2026 Account Requests – AIS 201ms Account Requests – COF 230ms Accounts 130ms Balances 140ms Beneficiaries 230ms Direct Debits 208ms Payments – AIS 228ms Payments – CoF 206ms Payments – PIS 365ms Payments – VRP 333ms Products 394ms Standing Orders – AIS 188ms Standing Orders – PIS 450ms Statements 337ms Transactions 224ms MBNA Response times (milliseconds): April 2026 Account Requests – AIS 204ms Accounts 130ms Balances 239ms Beneficiaries 238ms Direct Debits 158ms Payments – PIS 210ms Products 147ms Standing Orders – AIS 149ms Statements 319ms Transactions 430ms Mettle Response times (milliseconds): April 2026 Account Requests – AIS 83ms Accounts 97ms Balances 82ms Beneficiaries 65ms Direct Debits 119ms Payments – AIS 59ms Payments – PIS 181ms Payments – VRP 233ms Products 85ms Standing Orders – AIS 55ms Transactions 87ms Nationwide Building Society Response times (milliseconds): April 2026 Account Requests – AIS 162ms Account Requests – COF 261ms Accounts 246ms Balances 212ms Beneficiaries 379ms Direct Debits 651ms Payments – AIS 157ms Payments – CoF 255ms Payments – PIS 376ms Payments – VRP 306ms Products 248ms Standing Orders – AIS 254ms Standing Orders – PIS 399ms Statements 405ms Transactions 235ms NWB Response times (milliseconds): April 2026 Account Requests – AIS 160ms Account Requests – COF 365ms Accounts 445ms Balances 424ms Beneficiaries 745ms Direct Debits 213ms Payments – AIS 361ms Payments – CoF 261ms Payments – PIS 333ms Payments – VRP 301ms Products 272ms Standing Orders – AIS 379ms Standing Orders – PIS 312ms Statements 167ms Transactions 537ms RBS Response times (milliseconds): April 2026 Account Requests – AIS 165ms Account Requests – COF 393ms Accounts 424ms Balances 420ms Beneficiaries 795ms Direct Debits 224ms Payments – AIS 260ms Payments – CoF 280ms Payments – PIS 372ms Payments – VRP 331ms Products 258ms Standing Orders – AIS 376ms Standing Orders – PIS 323ms Statements 199ms Transactions 462ms Santander UK plc Response times (milliseconds): April 2026 Account Requests – AIS 96ms Account Requests – COF 253ms Accounts 221ms Balances 238ms Beneficiaries 290ms Direct Debits 283ms Payments – CoF 125ms Payments – PIS 259ms Payments – VRP 166ms Products 279ms Standing Orders – AIS 259ms Standing Orders – PIS 231ms Statements 18ms Transactions 331ms UBN Response times (milliseconds): April 2026 Account Requests – AIS 170ms Account Requests – COF 492ms Accounts 420ms Balances 366ms Beneficiaries 870ms Direct Debits 239ms Payments – AIS 243ms Payments – CoF 296ms Payments – PIS 381ms Payments – VRP 356ms Products 266ms Standing Orders – AIS 354ms Standing Orders – PIS 400ms Statements 353ms Transactions 432ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand April 2026 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Successful API calls Total calls 2,510,984,372 % of overall total calls 99.51 % AIS Total calls 1,988,640,169 % of overall total calls 99.44 % PIS Total calls 151,574,235 % of overall total calls 99.77 % April 2026 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart April 2026 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart April 2026 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart April 2026 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand April 2026 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Failed API Calls Total calls 12,239,858 % of overall total calls 0.49% Business Total calls 8,927,300 % of overall total calls 0.35% Technical Total calls 3,312,558 % of overall total calls 0.13% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. April 2026 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. April 2026 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. April 2026 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand April 2026 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Rejected API Calls Total calls 2,968,903 % of overall total calls 0.118% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. April 2026 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
API Performance StatsSelect a month:April 2026March 2025March 2026February 2026January 2026December 2025November 2025October 2025September 2025August 2025July 2025June 2025May 2025April 2025February 2025January 2025December 2024November 2024October 2024September 2024August 2024July 2024June 2024May 2024April 2024March 2024February 2024January 2024December 2023November 2023October 2023September 2023August 2023July 2023June 2023May 2023April 2023March 2023February 2023January 2023December 2022November 2022October 2022September 2022August 2022July 2022June 2022May 2022Download historical data (last 12 months):Download dataHistoric Data Download- csv (CSV)Historic Data Download (PDF)
Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.Notes on the data: Unweighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Download chart
Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Download chart
Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Download chart
Successful Payments This chart shows the number of successful single domestic payment and variable recurring payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Download chart
Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Download chart
Open Banking User Connections All User Connections AIS User Connections PIS User Connections All User Connections This chart shows the total and number of new user conections consuming Open Banking services each month Notes on the data:All user connections have consumed AIS and/or PIS services in the reporting period. Total user connections as reported includes the volume of new user connections.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New user connections have consumed AIS and/or PIS services for the first time during the reporting period. User connections consuming both services for the first time in different reporting periods, will be reported as a new user connection in each period in the ‘All User connections’ chartSince November 2022 there have been 9 Providers and 20 brands providing data.One ASPSP is unable to provide Total User Connections volumes de-duplicated across versions; therefore, only v4 User Connections are included for this ASPSP from April 2026.One ASPSP is unable to identify whether v4 User Connections previously used other versions. Therefore, for this ASPSP, New User Connection volumes include all User Connections using v4 for the first time, regardless of prior usage of other versions, from April 2026. Download chart AIS User Connections This chart shows the total and number of new user connections consuming Open Banking services each month Notes on the data: All user connections have consumed AIS and/or PIS services in the reporting period. Total user connections as reported includes the volume of new user connections.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New user connections have consumed AIS and/or PIS services for the first time during the reporting period. User connections consuming both services for the first time in different reporting periods, will be reported as a new user connections in each period in the ‘All User Connections’ chartOne ASPSP is unable to provide Total User Connections volumes de-duplicated across versions; therefore, only v4 User Connections are included for this ASPSP from April 2026.One ASPSP is unable to identify whether v4 User Connections previously used other versions. Therefore, for this ASPSP, New User Connection volumes include all User Connections using v4 for the first time, regardless of prior usage of other versions, from April 2026. Download chart PIS User Connections This chart shows the total and number of PIS user connections consuming Open Banking services each month Notes on the data: All user connections have consumed AIS and/or PIS services in the reporting period. Total user connections as reported includes the volume of new user connections.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New user connections have consumed AIS and/or PIS services for the first time during the reporting period. User connections consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All User Connections’ chartOne ASPSP is unable to provide Total User Connections volumes de-duplicated across versions; therefore, only v4 User Connections are included for this ASPSP from April 2026.One ASPSP is unable to identify whether v4 User Connections previously used other versions. Therefore, for this ASPSP, New User Connection volumes include all User Connections using v4 for the first time, regardless of prior usage of other versions, from April 2026. Download chart
All User Connections This chart shows the total and number of new user conections consuming Open Banking services each month Notes on the data:All user connections have consumed AIS and/or PIS services in the reporting period. Total user connections as reported includes the volume of new user connections.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New user connections have consumed AIS and/or PIS services for the first time during the reporting period. User connections consuming both services for the first time in different reporting periods, will be reported as a new user connection in each period in the ‘All User connections’ chartSince November 2022 there have been 9 Providers and 20 brands providing data.One ASPSP is unable to provide Total User Connections volumes de-duplicated across versions; therefore, only v4 User Connections are included for this ASPSP from April 2026.One ASPSP is unable to identify whether v4 User Connections previously used other versions. Therefore, for this ASPSP, New User Connection volumes include all User Connections using v4 for the first time, regardless of prior usage of other versions, from April 2026. Download chart
AIS User Connections This chart shows the total and number of new user connections consuming Open Banking services each month Notes on the data: All user connections have consumed AIS and/or PIS services in the reporting period. Total user connections as reported includes the volume of new user connections.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New user connections have consumed AIS and/or PIS services for the first time during the reporting period. User connections consuming both services for the first time in different reporting periods, will be reported as a new user connections in each period in the ‘All User Connections’ chartOne ASPSP is unable to provide Total User Connections volumes de-duplicated across versions; therefore, only v4 User Connections are included for this ASPSP from April 2026.One ASPSP is unable to identify whether v4 User Connections previously used other versions. Therefore, for this ASPSP, New User Connection volumes include all User Connections using v4 for the first time, regardless of prior usage of other versions, from April 2026. Download chart
PIS User Connections This chart shows the total and number of PIS user connections consuming Open Banking services each month Notes on the data: All user connections have consumed AIS and/or PIS services in the reporting period. Total user connections as reported includes the volume of new user connections.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New user connections have consumed AIS and/or PIS services for the first time during the reporting period. User connections consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All User Connections’ chartOne ASPSP is unable to provide Total User Connections volumes de-duplicated across versions; therefore, only v4 User Connections are included for this ASPSP from April 2026.One ASPSP is unable to identify whether v4 User Connections previously used other versions. Therefore, for this ASPSP, New User Connection volumes include all User Connections using v4 for the first time, regardless of prior usage of other versions, from April 2026. Download chart
April key performance metrics99.70%Average API Availability384msAverage API Response Time99.51%Successful API Calls (%)99.59%Average API availability – weighted2511.0mSuccessful API Calls Actual0.49%Failed API Calls
Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted April 2026 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Average API availability 99.71% Core hours (06:00-00:00) 99.74% Non core hours (00:00-06:00) 99.59% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2026 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2026 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2026 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2026 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2026 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2026 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 100.00% AIB Group (UK) p.l.c. Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 100.00% Bank of Ireland UK Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Bank of Scotland Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Barclays Availability by Endpoint Category: April 2026 Account Requests – AIS 97.93% Account Requests – COF 98.37% Accounts 97.93% Balances 97.93% Beneficiaries 97.93% Direct Debits 97.93% Payments – AIS 97.93% Payments – CoF 98.37% Payments – PIS 98.13% Payments – VRP 98.37% Products 97.93% Standing Orders – AIS 97.93% Standing Orders – PIS 98.13% Statements 97.93% Transactions 97.93% Coutts Availability by Endpoint Category: April 2026 Account Requests – AIS 96.60% Account Requests – COF 100.00% Accounts 96.60% Balances 96.60% Beneficiaries 98.19% Direct Debits 99.93% Payments – CoF 98.06% Payments – PIS 96.60% Products 97.43% Standing Orders – AIS 97.36% Standing Orders – PIS 97.43% Statements 100.00% Transactions 96.60% Danske Bank Availability by Endpoint Category: April 2026 Account Requests – AIS 99.53% Account Requests – COF 100.00% Accounts 99.32% Balances 99.33% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 99.65% Payments – PIS 99.34% Payments – VRP 100.00% Products 99.65% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 99.32% First Direct Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.96% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 99.99% Halifax Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 99.99% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 99.99% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Business Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.97% Balances 100.00% Beneficiaries 100.00% Direct Debits 99.99% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Kinetic Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.76% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Personal Availability by Endpoint Category: April 2026 Account Requests – AIS 99.99% Account Requests – COF 100.00% Accounts 99.98% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 99.99% Lloyds Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 99.98% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 99.99% MBNA Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 99.95% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Mettle Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 99.99% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Transactions 100.00% Nationwide Building Society Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 99.99% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% NWB Availability by Endpoint Category: April 2026 Account Requests – AIS 99.96% Account Requests – COF 100.00% Accounts 99.96% Balances 99.96% Beneficiaries 99.96% Direct Debits 99.96% Payments – AIS 99.97% Payments – CoF 99.96% Payments – PIS 99.96% Payments – VRP 99.96% Products 99.96% Standing Orders – AIS 99.96% Standing Orders – PIS 99.96% Statements 99.97% Transactions 99.96% RBS Availability by Endpoint Category: April 2026 Account Requests – AIS 99.94% Account Requests – COF 100.00% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.98% Payments – CoF 99.94% Payments – PIS 99.94% Payments – VRP 99.94% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.94% Statements 99.98% Transactions 99.94% Santander UK plc Availability by Endpoint Category: April 2026 Account Requests – AIS 99.95% Account Requests – COF 100.00% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 100.00% Payments – CoF 99.95% Payments – PIS 99.95% Payments – VRP 99.95% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.95% Statements 99.95% Transactions 99.95% UBN Availability by Endpoint Category: April 2026 Account Requests – AIS 99.94% Account Requests – COF 100.00% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.95% Payments – CoF 99.94% Payments – PIS 99.94% Payments – VRP 99.94% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.94% Statements 100.00% Transactions 99.94% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted April 2026 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Average weighted API availability 99.59 % Core hours (06:00-00:00) 99.70 % Non core hours (00:00-06:00) 98.28 % April 2026 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart April 2026 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart April 2026 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart April 2026 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart April 2026 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart April 2026 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 100.00% AIB Group (UK) p.l.c. Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 100.00% Bank of Ireland UK Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Bank of Scotland Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Barclays Availability by Endpoint Category: April 2026 Account Requests – AIS 98.50% Account Requests – COF 99.50% Accounts 98.80% Balances 98.87% Beneficiaries 98.41% Direct Debits 98.72% Payments – AIS 97.74% Payments – CoF 99.68% Payments – PIS 99.33% Payments – VRP 99.58% Products 98.22% Standing Orders – AIS 98.39% Standing Orders – PIS 99.16% Statements 98.74% Transactions 98.86% Coutts Availability by Endpoint Category: April 2026 Account Requests – AIS 95.45% Account Requests – COF 100.00% Accounts 97.00% Balances 98.04% Beneficiaries 94.27% Direct Debits 99.91% Payments – CoF 99.48% Payments – PIS 97.40% Products 98.08% Standing Orders – AIS 94.90% Standing Orders – PIS 98.08% Statements 100.00% Transactions 97.97% Danske Bank Availability by Endpoint Category: April 2026 Account Requests – AIS 99.49% Account Requests – COF 100.00% Accounts 99.20% Balances 99.27% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 99.60% Payments – PIS 99.44% Payments – VRP 100.00% Products 99.50% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 99.28% First Direct Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.99% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Halifax Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 99.99% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Business Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.97% Balances 100.00% Beneficiaries 100.00% Direct Debits 99.98% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Kinetic Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.76% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Personal Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.99% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Lloyds Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 99.98% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 99.99% MBNA Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 99.95% Beneficiaries 100.00% Direct Debits 100.00% Payments – PIS 100.00% Products 100.00% Standing Orders – AIS 100.00% Statements 100.00% Transactions 100.00% Mettle Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 99.99% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Transactions 100.00% Nationwide Building Society Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% NWB Availability by Endpoint Category: April 2026 Account Requests – AIS 99.95% Account Requests – COF 100.00% Accounts 99.95% Balances 99.95% Beneficiaries 99.93% Direct Debits 99.96% Payments – AIS 99.95% Payments – CoF 99.96% Payments – PIS 99.96% Payments – VRP 99.96% Products 99.96% Standing Orders – AIS 99.95% Standing Orders – PIS 99.96% Statements 99.97% Transactions 99.95% RBS Availability by Endpoint Category: April 2026 Account Requests – AIS 99.94% Account Requests – COF 100.00% Accounts 99.94% Balances 99.94% Beneficiaries 99.91% Direct Debits 99.95% Payments – AIS 99.97% Payments – CoF 99.95% Payments – PIS 99.95% Payments – VRP 99.95% Products 99.95% Standing Orders – AIS 99.93% Standing Orders – PIS 99.95% Statements 99.99% Transactions 99.94% Santander UK plc Availability by Endpoint Category: April 2026 Account Requests – AIS 99.99% Account Requests – COF 100.00% Accounts 100.00% Balances 99.99% Beneficiaries 100.00% Direct Debits 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 99.99% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 99.99% Statements 100.00% Transactions 99.99% UBN Availability by Endpoint Category: April 2026 Account Requests – AIS 99.94% Account Requests – COF 100.00% Accounts 99.93% Balances 99.94% Beneficiaries 99.92% Direct Debits 99.95% Payments – AIS 99.82% Payments – CoF 99.95% Payments – PIS 99.94% Payments – VRP 99.93% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.94% Statements 100.00% Transactions 99.94% Average API response times Average API response times by brand Response times by brand April 2026 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Average API Response Time 384 milliseconds April 2026 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart April 2026 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): April 2026 Account Requests – AIS 187ms Accounts 142ms Balances 114ms Direct Debits 1,703ms Payments – AIS 87ms Payments – CoF 161ms Payments – PIS 154ms Payments – VRP 261ms Products 307ms Standing Orders – AIS 154ms Standing Orders – PIS 155ms Transactions 126ms AIB Group (UK) p.l.c. Response times (milliseconds): April 2026 Account Requests – AIS 109ms Accounts 52ms Balances 38ms Direct Debits 1,323ms Payments – AIS 13ms Payments – CoF 106ms Payments – PIS 67ms Payments – VRP 526ms Products 387ms Standing Orders – AIS 62ms Standing Orders – PIS 87ms Transactions 46ms Bank of Ireland UK Response times (milliseconds): April 2026 Account Requests – AIS 168ms Account Requests – COF 260ms Accounts 284ms Balances 291ms Beneficiaries 1,376ms Payments – AIS 277ms Payments – CoF 489ms Payments – PIS 640ms Payments – VRP 749ms Products 331ms Standing Orders – AIS 375ms Standing Orders – PIS 414ms Statements 762ms Transactions 317ms Bank of Scotland Response times (milliseconds): April 2026 Account Requests – AIS 191ms Account Requests – COF 244ms Accounts 130ms Balances 141ms Beneficiaries 261ms Direct Debits 209ms Payments – AIS 250ms Payments – CoF 208ms Payments – PIS 350ms Payments – VRP 338ms Products 395ms Standing Orders – AIS 188ms Standing Orders – PIS 399ms Statements 332ms Transactions 226ms Barclays Response times (milliseconds): April 2026 Account Requests – AIS 235ms Account Requests – COF 391ms Accounts 370ms Balances 553ms Beneficiaries 252ms Direct Debits 643ms Payments – AIS 520ms Payments – CoF 554ms Payments – PIS 565ms Payments – VRP 514ms Products 1,373ms Standing Orders – AIS 664ms Standing Orders – PIS 432ms Statements 63ms Transactions 694ms Coutts Response times (milliseconds): April 2026 Account Requests – AIS 2,396ms Account Requests – COF 3,376ms Accounts 1,581ms Balances 1,623ms Beneficiaries 2,993ms Direct Debits 3,176ms Payments – CoF 1,740ms Payments – PIS 2,139ms Products 1,647ms Standing Orders – AIS 1,604ms Standing Orders – PIS 1,980ms Statements 1,620ms Transactions 1,690ms Danske Bank Response times (milliseconds): April 2026 Account Requests – AIS 124ms Account Requests – COF 438ms Accounts 761ms Balances 297ms Beneficiaries 274ms Direct Debits 434ms Payments – AIS 306ms Payments – CoF 187ms Payments – PIS 228ms Payments – VRP 231ms Products 215ms Standing Orders – AIS 313ms Standing Orders – PIS 172ms Transactions 808ms First Direct Response times (milliseconds): April 2026 Account Requests – AIS 146ms Account Requests – COF 313ms Accounts 340ms Balances 347ms Beneficiaries 556ms Direct Debits 529ms Payments – AIS 782ms Payments – CoF 456ms Payments – PIS 276ms Payments – VRP 356ms Products 601ms Standing Orders – AIS 499ms Standing Orders – PIS 346ms Statements 71ms Transactions 519ms Halifax Response times (milliseconds): April 2026 Account Requests – AIS 200ms Account Requests – COF 232ms Accounts 130ms Balances 143ms Beneficiaries 230ms Direct Debits 209ms Payments – AIS 201ms Payments – CoF 208ms Payments – PIS 375ms Payments – VRP 334ms Products 396ms Standing Orders – AIS 188ms Standing Orders – PIS 471ms Statements 350ms Transactions 245ms HSBC Business Response times (milliseconds): April 2026 Account Requests – AIS 192ms Account Requests – COF 305ms Accounts 333ms Balances 318ms Beneficiaries 287ms Direct Debits 626ms Payments – AIS 124ms Payments – CoF 491ms Payments – PIS 502ms Payments – VRP 509ms Products 737ms Standing Orders – AIS 130ms Standing Orders – PIS 418ms Statements 352ms Transactions 422ms HSBC Kinetic Response times (milliseconds): April 2026 Account Requests – AIS 156ms Account Requests – COF 293ms Accounts 408ms Balances 400ms Beneficiaries 674ms Direct Debits 1,194ms Payments – AIS 1,037ms Payments – CoF 603ms Payments – PIS 348ms Payments – VRP 465ms Products 1,322ms Standing Orders – AIS 1,105ms Standing Orders – PIS 256ms Transactions 445ms HSBC Personal Response times (milliseconds): April 2026 Account Requests – AIS 163ms Account Requests – COF 293ms Accounts 317ms Balances 339ms Beneficiaries 573ms Direct Debits 521ms Payments – AIS 857ms Payments – CoF 438ms Payments – PIS 273ms Payments – VRP 350ms Products 581ms Standing Orders – AIS 539ms Standing Orders – PIS 292ms Statements 75ms Transactions 523ms Lloyds Response times (milliseconds): April 2026 Account Requests – AIS 201ms Account Requests – COF 230ms Accounts 130ms Balances 140ms Beneficiaries 230ms Direct Debits 208ms Payments – AIS 228ms Payments – CoF 206ms Payments – PIS 365ms Payments – VRP 333ms Products 394ms Standing Orders – AIS 188ms Standing Orders – PIS 450ms Statements 337ms Transactions 224ms MBNA Response times (milliseconds): April 2026 Account Requests – AIS 204ms Accounts 130ms Balances 239ms Beneficiaries 238ms Direct Debits 158ms Payments – PIS 210ms Products 147ms Standing Orders – AIS 149ms Statements 319ms Transactions 430ms Mettle Response times (milliseconds): April 2026 Account Requests – AIS 83ms Accounts 97ms Balances 82ms Beneficiaries 65ms Direct Debits 119ms Payments – AIS 59ms Payments – PIS 181ms Payments – VRP 233ms Products 85ms Standing Orders – AIS 55ms Transactions 87ms Nationwide Building Society Response times (milliseconds): April 2026 Account Requests – AIS 162ms Account Requests – COF 261ms Accounts 246ms Balances 212ms Beneficiaries 379ms Direct Debits 651ms Payments – AIS 157ms Payments – CoF 255ms Payments – PIS 376ms Payments – VRP 306ms Products 248ms Standing Orders – AIS 254ms Standing Orders – PIS 399ms Statements 405ms Transactions 235ms NWB Response times (milliseconds): April 2026 Account Requests – AIS 160ms Account Requests – COF 365ms Accounts 445ms Balances 424ms Beneficiaries 745ms Direct Debits 213ms Payments – AIS 361ms Payments – CoF 261ms Payments – PIS 333ms Payments – VRP 301ms Products 272ms Standing Orders – AIS 379ms Standing Orders – PIS 312ms Statements 167ms Transactions 537ms RBS Response times (milliseconds): April 2026 Account Requests – AIS 165ms Account Requests – COF 393ms Accounts 424ms Balances 420ms Beneficiaries 795ms Direct Debits 224ms Payments – AIS 260ms Payments – CoF 280ms Payments – PIS 372ms Payments – VRP 331ms Products 258ms Standing Orders – AIS 376ms Standing Orders – PIS 323ms Statements 199ms Transactions 462ms Santander UK plc Response times (milliseconds): April 2026 Account Requests – AIS 96ms Account Requests – COF 253ms Accounts 221ms Balances 238ms Beneficiaries 290ms Direct Debits 283ms Payments – CoF 125ms Payments – PIS 259ms Payments – VRP 166ms Products 279ms Standing Orders – AIS 259ms Standing Orders – PIS 231ms Statements 18ms Transactions 331ms UBN Response times (milliseconds): April 2026 Account Requests – AIS 170ms Account Requests – COF 492ms Accounts 420ms Balances 366ms Beneficiaries 870ms Direct Debits 239ms Payments – AIS 243ms Payments – CoF 296ms Payments – PIS 381ms Payments – VRP 356ms Products 266ms Standing Orders – AIS 354ms Standing Orders – PIS 400ms Statements 353ms Transactions 432ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand April 2026 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Successful API calls Total calls 2,510,984,372 % of overall total calls 99.51 % AIS Total calls 1,988,640,169 % of overall total calls 99.44 % PIS Total calls 151,574,235 % of overall total calls 99.77 % April 2026 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart April 2026 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart April 2026 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart April 2026 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand April 2026 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Failed API Calls Total calls 12,239,858 % of overall total calls 0.49% Business Total calls 8,927,300 % of overall total calls 0.35% Technical Total calls 3,312,558 % of overall total calls 0.13% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. April 2026 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. April 2026 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. April 2026 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand April 2026 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Rejected API Calls Total calls 2,968,903 % of overall total calls 0.118% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. April 2026 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted April 2026 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Average API availability 99.71% Core hours (06:00-00:00) 99.74% Non core hours (00:00-06:00) 99.59% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2026 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2026 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2026 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2026 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2026 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2026 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 100.00% AIB Group (UK) p.l.c. Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 100.00% Bank of Ireland UK Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Bank of Scotland Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Barclays Availability by Endpoint Category: April 2026 Account Requests – AIS 97.93% Account Requests – COF 98.37% Accounts 97.93% Balances 97.93% Beneficiaries 97.93% Direct Debits 97.93% Payments – AIS 97.93% Payments – CoF 98.37% Payments – PIS 98.13% Payments – VRP 98.37% Products 97.93% Standing Orders – AIS 97.93% Standing Orders – PIS 98.13% Statements 97.93% Transactions 97.93% Coutts Availability by Endpoint Category: April 2026 Account Requests – AIS 96.60% Account Requests – COF 100.00% Accounts 96.60% Balances 96.60% Beneficiaries 98.19% Direct Debits 99.93% Payments – CoF 98.06% Payments – PIS 96.60% Products 97.43% Standing Orders – AIS 97.36% Standing Orders – PIS 97.43% Statements 100.00% Transactions 96.60% Danske Bank Availability by Endpoint Category: April 2026 Account Requests – AIS 99.53% Account Requests – COF 100.00% Accounts 99.32% Balances 99.33% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 99.65% Payments – PIS 99.34% Payments – VRP 100.00% Products 99.65% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 99.32% First Direct Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.96% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 99.99% Halifax Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 99.99% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 99.99% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Business Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.97% Balances 100.00% Beneficiaries 100.00% Direct Debits 99.99% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Kinetic Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.76% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Personal Availability by Endpoint Category: April 2026 Account Requests – AIS 99.99% Account Requests – COF 100.00% Accounts 99.98% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 99.99% Lloyds Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 99.98% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 99.99% MBNA Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 99.95% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Mettle Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 99.99% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Transactions 100.00% Nationwide Building Society Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 99.99% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% NWB Availability by Endpoint Category: April 2026 Account Requests – AIS 99.96% Account Requests – COF 100.00% Accounts 99.96% Balances 99.96% Beneficiaries 99.96% Direct Debits 99.96% Payments – AIS 99.97% Payments – CoF 99.96% Payments – PIS 99.96% Payments – VRP 99.96% Products 99.96% Standing Orders – AIS 99.96% Standing Orders – PIS 99.96% Statements 99.97% Transactions 99.96% RBS Availability by Endpoint Category: April 2026 Account Requests – AIS 99.94% Account Requests – COF 100.00% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.98% Payments – CoF 99.94% Payments – PIS 99.94% Payments – VRP 99.94% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.94% Statements 99.98% Transactions 99.94% Santander UK plc Availability by Endpoint Category: April 2026 Account Requests – AIS 99.95% Account Requests – COF 100.00% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 100.00% Payments – CoF 99.95% Payments – PIS 99.95% Payments – VRP 99.95% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.95% Statements 99.95% Transactions 99.95% UBN Availability by Endpoint Category: April 2026 Account Requests – AIS 99.94% Account Requests – COF 100.00% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.95% Payments – CoF 99.94% Payments – PIS 99.94% Payments – VRP 99.94% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.94% Statements 100.00% Transactions 99.94%
April 2026 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Average API availability 99.71% Core hours (06:00-00:00) 99.74% Non core hours (00:00-06:00) 99.59% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
April 2026 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
April 2026 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
April 2026 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
April 2026 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
April 2026 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
April 2026 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 100.00% AIB Group (UK) p.l.c. Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 100.00% Bank of Ireland UK Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Bank of Scotland Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Barclays Availability by Endpoint Category: April 2026 Account Requests – AIS 97.93% Account Requests – COF 98.37% Accounts 97.93% Balances 97.93% Beneficiaries 97.93% Direct Debits 97.93% Payments – AIS 97.93% Payments – CoF 98.37% Payments – PIS 98.13% Payments – VRP 98.37% Products 97.93% Standing Orders – AIS 97.93% Standing Orders – PIS 98.13% Statements 97.93% Transactions 97.93% Coutts Availability by Endpoint Category: April 2026 Account Requests – AIS 96.60% Account Requests – COF 100.00% Accounts 96.60% Balances 96.60% Beneficiaries 98.19% Direct Debits 99.93% Payments – CoF 98.06% Payments – PIS 96.60% Products 97.43% Standing Orders – AIS 97.36% Standing Orders – PIS 97.43% Statements 100.00% Transactions 96.60% Danske Bank Availability by Endpoint Category: April 2026 Account Requests – AIS 99.53% Account Requests – COF 100.00% Accounts 99.32% Balances 99.33% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 99.65% Payments – PIS 99.34% Payments – VRP 100.00% Products 99.65% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 99.32% First Direct Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.96% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 99.99% Halifax Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 99.99% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 99.99% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Business Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.97% Balances 100.00% Beneficiaries 100.00% Direct Debits 99.99% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Kinetic Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.76% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Personal Availability by Endpoint Category: April 2026 Account Requests – AIS 99.99% Account Requests – COF 100.00% Accounts 99.98% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 99.99% Lloyds Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 99.98% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 99.99% MBNA Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 99.95% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Mettle Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 99.99% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Transactions 100.00% Nationwide Building Society Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 99.99% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% NWB Availability by Endpoint Category: April 2026 Account Requests – AIS 99.96% Account Requests – COF 100.00% Accounts 99.96% Balances 99.96% Beneficiaries 99.96% Direct Debits 99.96% Payments – AIS 99.97% Payments – CoF 99.96% Payments – PIS 99.96% Payments – VRP 99.96% Products 99.96% Standing Orders – AIS 99.96% Standing Orders – PIS 99.96% Statements 99.97% Transactions 99.96% RBS Availability by Endpoint Category: April 2026 Account Requests – AIS 99.94% Account Requests – COF 100.00% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.98% Payments – CoF 99.94% Payments – PIS 99.94% Payments – VRP 99.94% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.94% Statements 99.98% Transactions 99.94% Santander UK plc Availability by Endpoint Category: April 2026 Account Requests – AIS 99.95% Account Requests – COF 100.00% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 100.00% Payments – CoF 99.95% Payments – PIS 99.95% Payments – VRP 99.95% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.95% Statements 99.95% Transactions 99.95% UBN Availability by Endpoint Category: April 2026 Account Requests – AIS 99.94% Account Requests – COF 100.00% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.95% Payments – CoF 99.94% Payments – PIS 99.94% Payments – VRP 99.94% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.94% Statements 100.00% Transactions 99.94%
Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted April 2026 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Average weighted API availability 99.59 % Core hours (06:00-00:00) 99.70 % Non core hours (00:00-06:00) 98.28 % April 2026 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart April 2026 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart April 2026 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart April 2026 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart April 2026 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart April 2026 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 100.00% AIB Group (UK) p.l.c. Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 100.00% Bank of Ireland UK Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Bank of Scotland Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Barclays Availability by Endpoint Category: April 2026 Account Requests – AIS 98.50% Account Requests – COF 99.50% Accounts 98.80% Balances 98.87% Beneficiaries 98.41% Direct Debits 98.72% Payments – AIS 97.74% Payments – CoF 99.68% Payments – PIS 99.33% Payments – VRP 99.58% Products 98.22% Standing Orders – AIS 98.39% Standing Orders – PIS 99.16% Statements 98.74% Transactions 98.86% Coutts Availability by Endpoint Category: April 2026 Account Requests – AIS 95.45% Account Requests – COF 100.00% Accounts 97.00% Balances 98.04% Beneficiaries 94.27% Direct Debits 99.91% Payments – CoF 99.48% Payments – PIS 97.40% Products 98.08% Standing Orders – AIS 94.90% Standing Orders – PIS 98.08% Statements 100.00% Transactions 97.97% Danske Bank Availability by Endpoint Category: April 2026 Account Requests – AIS 99.49% Account Requests – COF 100.00% Accounts 99.20% Balances 99.27% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 99.60% Payments – PIS 99.44% Payments – VRP 100.00% Products 99.50% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 99.28% First Direct Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.99% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Halifax Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 99.99% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Business Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.97% Balances 100.00% Beneficiaries 100.00% Direct Debits 99.98% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Kinetic Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.76% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Personal Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.99% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Lloyds Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 99.98% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 99.99% MBNA Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 99.95% Beneficiaries 100.00% Direct Debits 100.00% Payments – PIS 100.00% Products 100.00% Standing Orders – AIS 100.00% Statements 100.00% Transactions 100.00% Mettle Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 99.99% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Transactions 100.00% Nationwide Building Society Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% NWB Availability by Endpoint Category: April 2026 Account Requests – AIS 99.95% Account Requests – COF 100.00% Accounts 99.95% Balances 99.95% Beneficiaries 99.93% Direct Debits 99.96% Payments – AIS 99.95% Payments – CoF 99.96% Payments – PIS 99.96% Payments – VRP 99.96% Products 99.96% Standing Orders – AIS 99.95% Standing Orders – PIS 99.96% Statements 99.97% Transactions 99.95% RBS Availability by Endpoint Category: April 2026 Account Requests – AIS 99.94% Account Requests – COF 100.00% Accounts 99.94% Balances 99.94% Beneficiaries 99.91% Direct Debits 99.95% Payments – AIS 99.97% Payments – CoF 99.95% Payments – PIS 99.95% Payments – VRP 99.95% Products 99.95% Standing Orders – AIS 99.93% Standing Orders – PIS 99.95% Statements 99.99% Transactions 99.94% Santander UK plc Availability by Endpoint Category: April 2026 Account Requests – AIS 99.99% Account Requests – COF 100.00% Accounts 100.00% Balances 99.99% Beneficiaries 100.00% Direct Debits 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 99.99% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 99.99% Statements 100.00% Transactions 99.99% UBN Availability by Endpoint Category: April 2026 Account Requests – AIS 99.94% Account Requests – COF 100.00% Accounts 99.93% Balances 99.94% Beneficiaries 99.92% Direct Debits 99.95% Payments – AIS 99.82% Payments – CoF 99.95% Payments – PIS 99.94% Payments – VRP 99.93% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.94% Statements 100.00% Transactions 99.94%
April 2026 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Average weighted API availability 99.59 % Core hours (06:00-00:00) 99.70 % Non core hours (00:00-06:00) 98.28 %
April 2026 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart
April 2026 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart
April 2026 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart
April 2026 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart
April 2026 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart
April 2026 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 100.00% AIB Group (UK) p.l.c. Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 100.00% Bank of Ireland UK Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Bank of Scotland Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Barclays Availability by Endpoint Category: April 2026 Account Requests – AIS 98.50% Account Requests – COF 99.50% Accounts 98.80% Balances 98.87% Beneficiaries 98.41% Direct Debits 98.72% Payments – AIS 97.74% Payments – CoF 99.68% Payments – PIS 99.33% Payments – VRP 99.58% Products 98.22% Standing Orders – AIS 98.39% Standing Orders – PIS 99.16% Statements 98.74% Transactions 98.86% Coutts Availability by Endpoint Category: April 2026 Account Requests – AIS 95.45% Account Requests – COF 100.00% Accounts 97.00% Balances 98.04% Beneficiaries 94.27% Direct Debits 99.91% Payments – CoF 99.48% Payments – PIS 97.40% Products 98.08% Standing Orders – AIS 94.90% Standing Orders – PIS 98.08% Statements 100.00% Transactions 97.97% Danske Bank Availability by Endpoint Category: April 2026 Account Requests – AIS 99.49% Account Requests – COF 100.00% Accounts 99.20% Balances 99.27% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 99.60% Payments – PIS 99.44% Payments – VRP 100.00% Products 99.50% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 99.28% First Direct Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.99% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Halifax Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 99.99% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Business Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.97% Balances 100.00% Beneficiaries 100.00% Direct Debits 99.98% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Kinetic Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.76% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Personal Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.99% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Lloyds Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 99.98% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 99.99% MBNA Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 99.95% Beneficiaries 100.00% Direct Debits 100.00% Payments – PIS 100.00% Products 100.00% Standing Orders – AIS 100.00% Statements 100.00% Transactions 100.00% Mettle Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 99.99% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Transactions 100.00% Nationwide Building Society Availability by Endpoint Category: April 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% NWB Availability by Endpoint Category: April 2026 Account Requests – AIS 99.95% Account Requests – COF 100.00% Accounts 99.95% Balances 99.95% Beneficiaries 99.93% Direct Debits 99.96% Payments – AIS 99.95% Payments – CoF 99.96% Payments – PIS 99.96% Payments – VRP 99.96% Products 99.96% Standing Orders – AIS 99.95% Standing Orders – PIS 99.96% Statements 99.97% Transactions 99.95% RBS Availability by Endpoint Category: April 2026 Account Requests – AIS 99.94% Account Requests – COF 100.00% Accounts 99.94% Balances 99.94% Beneficiaries 99.91% Direct Debits 99.95% Payments – AIS 99.97% Payments – CoF 99.95% Payments – PIS 99.95% Payments – VRP 99.95% Products 99.95% Standing Orders – AIS 99.93% Standing Orders – PIS 99.95% Statements 99.99% Transactions 99.94% Santander UK plc Availability by Endpoint Category: April 2026 Account Requests – AIS 99.99% Account Requests – COF 100.00% Accounts 100.00% Balances 99.99% Beneficiaries 100.00% Direct Debits 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 99.99% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 99.99% Statements 100.00% Transactions 99.99% UBN Availability by Endpoint Category: April 2026 Account Requests – AIS 99.94% Account Requests – COF 100.00% Accounts 99.93% Balances 99.94% Beneficiaries 99.92% Direct Debits 99.95% Payments – AIS 99.82% Payments – CoF 99.95% Payments – PIS 99.94% Payments – VRP 99.93% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.94% Statements 100.00% Transactions 99.94%
Average API response times Average API response times by brand Response times by brand April 2026 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Average API Response Time 384 milliseconds April 2026 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart April 2026 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): April 2026 Account Requests – AIS 187ms Accounts 142ms Balances 114ms Direct Debits 1,703ms Payments – AIS 87ms Payments – CoF 161ms Payments – PIS 154ms Payments – VRP 261ms Products 307ms Standing Orders – AIS 154ms Standing Orders – PIS 155ms Transactions 126ms AIB Group (UK) p.l.c. Response times (milliseconds): April 2026 Account Requests – AIS 109ms Accounts 52ms Balances 38ms Direct Debits 1,323ms Payments – AIS 13ms Payments – CoF 106ms Payments – PIS 67ms Payments – VRP 526ms Products 387ms Standing Orders – AIS 62ms Standing Orders – PIS 87ms Transactions 46ms Bank of Ireland UK Response times (milliseconds): April 2026 Account Requests – AIS 168ms Account Requests – COF 260ms Accounts 284ms Balances 291ms Beneficiaries 1,376ms Payments – AIS 277ms Payments – CoF 489ms Payments – PIS 640ms Payments – VRP 749ms Products 331ms Standing Orders – AIS 375ms Standing Orders – PIS 414ms Statements 762ms Transactions 317ms Bank of Scotland Response times (milliseconds): April 2026 Account Requests – AIS 191ms Account Requests – COF 244ms Accounts 130ms Balances 141ms Beneficiaries 261ms Direct Debits 209ms Payments – AIS 250ms Payments – CoF 208ms Payments – PIS 350ms Payments – VRP 338ms Products 395ms Standing Orders – AIS 188ms Standing Orders – PIS 399ms Statements 332ms Transactions 226ms Barclays Response times (milliseconds): April 2026 Account Requests – AIS 235ms Account Requests – COF 391ms Accounts 370ms Balances 553ms Beneficiaries 252ms Direct Debits 643ms Payments – AIS 520ms Payments – CoF 554ms Payments – PIS 565ms Payments – VRP 514ms Products 1,373ms Standing Orders – AIS 664ms Standing Orders – PIS 432ms Statements 63ms Transactions 694ms Coutts Response times (milliseconds): April 2026 Account Requests – AIS 2,396ms Account Requests – COF 3,376ms Accounts 1,581ms Balances 1,623ms Beneficiaries 2,993ms Direct Debits 3,176ms Payments – CoF 1,740ms Payments – PIS 2,139ms Products 1,647ms Standing Orders – AIS 1,604ms Standing Orders – PIS 1,980ms Statements 1,620ms Transactions 1,690ms Danske Bank Response times (milliseconds): April 2026 Account Requests – AIS 124ms Account Requests – COF 438ms Accounts 761ms Balances 297ms Beneficiaries 274ms Direct Debits 434ms Payments – AIS 306ms Payments – CoF 187ms Payments – PIS 228ms Payments – VRP 231ms Products 215ms Standing Orders – AIS 313ms Standing Orders – PIS 172ms Transactions 808ms First Direct Response times (milliseconds): April 2026 Account Requests – AIS 146ms Account Requests – COF 313ms Accounts 340ms Balances 347ms Beneficiaries 556ms Direct Debits 529ms Payments – AIS 782ms Payments – CoF 456ms Payments – PIS 276ms Payments – VRP 356ms Products 601ms Standing Orders – AIS 499ms Standing Orders – PIS 346ms Statements 71ms Transactions 519ms Halifax Response times (milliseconds): April 2026 Account Requests – AIS 200ms Account Requests – COF 232ms Accounts 130ms Balances 143ms Beneficiaries 230ms Direct Debits 209ms Payments – AIS 201ms Payments – CoF 208ms Payments – PIS 375ms Payments – VRP 334ms Products 396ms Standing Orders – AIS 188ms Standing Orders – PIS 471ms Statements 350ms Transactions 245ms HSBC Business Response times (milliseconds): April 2026 Account Requests – AIS 192ms Account Requests – COF 305ms Accounts 333ms Balances 318ms Beneficiaries 287ms Direct Debits 626ms Payments – AIS 124ms Payments – CoF 491ms Payments – PIS 502ms Payments – VRP 509ms Products 737ms Standing Orders – AIS 130ms Standing Orders – PIS 418ms Statements 352ms Transactions 422ms HSBC Kinetic Response times (milliseconds): April 2026 Account Requests – AIS 156ms Account Requests – COF 293ms Accounts 408ms Balances 400ms Beneficiaries 674ms Direct Debits 1,194ms Payments – AIS 1,037ms Payments – CoF 603ms Payments – PIS 348ms Payments – VRP 465ms Products 1,322ms Standing Orders – AIS 1,105ms Standing Orders – PIS 256ms Transactions 445ms HSBC Personal Response times (milliseconds): April 2026 Account Requests – AIS 163ms Account Requests – COF 293ms Accounts 317ms Balances 339ms Beneficiaries 573ms Direct Debits 521ms Payments – AIS 857ms Payments – CoF 438ms Payments – PIS 273ms Payments – VRP 350ms Products 581ms Standing Orders – AIS 539ms Standing Orders – PIS 292ms Statements 75ms Transactions 523ms Lloyds Response times (milliseconds): April 2026 Account Requests – AIS 201ms Account Requests – COF 230ms Accounts 130ms Balances 140ms Beneficiaries 230ms Direct Debits 208ms Payments – AIS 228ms Payments – CoF 206ms Payments – PIS 365ms Payments – VRP 333ms Products 394ms Standing Orders – AIS 188ms Standing Orders – PIS 450ms Statements 337ms Transactions 224ms MBNA Response times (milliseconds): April 2026 Account Requests – AIS 204ms Accounts 130ms Balances 239ms Beneficiaries 238ms Direct Debits 158ms Payments – PIS 210ms Products 147ms Standing Orders – AIS 149ms Statements 319ms Transactions 430ms Mettle Response times (milliseconds): April 2026 Account Requests – AIS 83ms Accounts 97ms Balances 82ms Beneficiaries 65ms Direct Debits 119ms Payments – AIS 59ms Payments – PIS 181ms Payments – VRP 233ms Products 85ms Standing Orders – AIS 55ms Transactions 87ms Nationwide Building Society Response times (milliseconds): April 2026 Account Requests – AIS 162ms Account Requests – COF 261ms Accounts 246ms Balances 212ms Beneficiaries 379ms Direct Debits 651ms Payments – AIS 157ms Payments – CoF 255ms Payments – PIS 376ms Payments – VRP 306ms Products 248ms Standing Orders – AIS 254ms Standing Orders – PIS 399ms Statements 405ms Transactions 235ms NWB Response times (milliseconds): April 2026 Account Requests – AIS 160ms Account Requests – COF 365ms Accounts 445ms Balances 424ms Beneficiaries 745ms Direct Debits 213ms Payments – AIS 361ms Payments – CoF 261ms Payments – PIS 333ms Payments – VRP 301ms Products 272ms Standing Orders – AIS 379ms Standing Orders – PIS 312ms Statements 167ms Transactions 537ms RBS Response times (milliseconds): April 2026 Account Requests – AIS 165ms Account Requests – COF 393ms Accounts 424ms Balances 420ms Beneficiaries 795ms Direct Debits 224ms Payments – AIS 260ms Payments – CoF 280ms Payments – PIS 372ms Payments – VRP 331ms Products 258ms Standing Orders – AIS 376ms Standing Orders – PIS 323ms Statements 199ms Transactions 462ms Santander UK plc Response times (milliseconds): April 2026 Account Requests – AIS 96ms Account Requests – COF 253ms Accounts 221ms Balances 238ms Beneficiaries 290ms Direct Debits 283ms Payments – CoF 125ms Payments – PIS 259ms Payments – VRP 166ms Products 279ms Standing Orders – AIS 259ms Standing Orders – PIS 231ms Statements 18ms Transactions 331ms UBN Response times (milliseconds): April 2026 Account Requests – AIS 170ms Account Requests – COF 492ms Accounts 420ms Balances 366ms Beneficiaries 870ms Direct Debits 239ms Payments – AIS 243ms Payments – CoF 296ms Payments – PIS 381ms Payments – VRP 356ms Products 266ms Standing Orders – AIS 354ms Standing Orders – PIS 400ms Statements 353ms Transactions 432ms
April 2026 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Average API Response Time 384 milliseconds
April 2026 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in April. Download chart
April 2026 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): April 2026 Account Requests – AIS 187ms Accounts 142ms Balances 114ms Direct Debits 1,703ms Payments – AIS 87ms Payments – CoF 161ms Payments – PIS 154ms Payments – VRP 261ms Products 307ms Standing Orders – AIS 154ms Standing Orders – PIS 155ms Transactions 126ms AIB Group (UK) p.l.c. Response times (milliseconds): April 2026 Account Requests – AIS 109ms Accounts 52ms Balances 38ms Direct Debits 1,323ms Payments – AIS 13ms Payments – CoF 106ms Payments – PIS 67ms Payments – VRP 526ms Products 387ms Standing Orders – AIS 62ms Standing Orders – PIS 87ms Transactions 46ms Bank of Ireland UK Response times (milliseconds): April 2026 Account Requests – AIS 168ms Account Requests – COF 260ms Accounts 284ms Balances 291ms Beneficiaries 1,376ms Payments – AIS 277ms Payments – CoF 489ms Payments – PIS 640ms Payments – VRP 749ms Products 331ms Standing Orders – AIS 375ms Standing Orders – PIS 414ms Statements 762ms Transactions 317ms Bank of Scotland Response times (milliseconds): April 2026 Account Requests – AIS 191ms Account Requests – COF 244ms Accounts 130ms Balances 141ms Beneficiaries 261ms Direct Debits 209ms Payments – AIS 250ms Payments – CoF 208ms Payments – PIS 350ms Payments – VRP 338ms Products 395ms Standing Orders – AIS 188ms Standing Orders – PIS 399ms Statements 332ms Transactions 226ms Barclays Response times (milliseconds): April 2026 Account Requests – AIS 235ms Account Requests – COF 391ms Accounts 370ms Balances 553ms Beneficiaries 252ms Direct Debits 643ms Payments – AIS 520ms Payments – CoF 554ms Payments – PIS 565ms Payments – VRP 514ms Products 1,373ms Standing Orders – AIS 664ms Standing Orders – PIS 432ms Statements 63ms Transactions 694ms Coutts Response times (milliseconds): April 2026 Account Requests – AIS 2,396ms Account Requests – COF 3,376ms Accounts 1,581ms Balances 1,623ms Beneficiaries 2,993ms Direct Debits 3,176ms Payments – CoF 1,740ms Payments – PIS 2,139ms Products 1,647ms Standing Orders – AIS 1,604ms Standing Orders – PIS 1,980ms Statements 1,620ms Transactions 1,690ms Danske Bank Response times (milliseconds): April 2026 Account Requests – AIS 124ms Account Requests – COF 438ms Accounts 761ms Balances 297ms Beneficiaries 274ms Direct Debits 434ms Payments – AIS 306ms Payments – CoF 187ms Payments – PIS 228ms Payments – VRP 231ms Products 215ms Standing Orders – AIS 313ms Standing Orders – PIS 172ms Transactions 808ms First Direct Response times (milliseconds): April 2026 Account Requests – AIS 146ms Account Requests – COF 313ms Accounts 340ms Balances 347ms Beneficiaries 556ms Direct Debits 529ms Payments – AIS 782ms Payments – CoF 456ms Payments – PIS 276ms Payments – VRP 356ms Products 601ms Standing Orders – AIS 499ms Standing Orders – PIS 346ms Statements 71ms Transactions 519ms Halifax Response times (milliseconds): April 2026 Account Requests – AIS 200ms Account Requests – COF 232ms Accounts 130ms Balances 143ms Beneficiaries 230ms Direct Debits 209ms Payments – AIS 201ms Payments – CoF 208ms Payments – PIS 375ms Payments – VRP 334ms Products 396ms Standing Orders – AIS 188ms Standing Orders – PIS 471ms Statements 350ms Transactions 245ms HSBC Business Response times (milliseconds): April 2026 Account Requests – AIS 192ms Account Requests – COF 305ms Accounts 333ms Balances 318ms Beneficiaries 287ms Direct Debits 626ms Payments – AIS 124ms Payments – CoF 491ms Payments – PIS 502ms Payments – VRP 509ms Products 737ms Standing Orders – AIS 130ms Standing Orders – PIS 418ms Statements 352ms Transactions 422ms HSBC Kinetic Response times (milliseconds): April 2026 Account Requests – AIS 156ms Account Requests – COF 293ms Accounts 408ms Balances 400ms Beneficiaries 674ms Direct Debits 1,194ms Payments – AIS 1,037ms Payments – CoF 603ms Payments – PIS 348ms Payments – VRP 465ms Products 1,322ms Standing Orders – AIS 1,105ms Standing Orders – PIS 256ms Transactions 445ms HSBC Personal Response times (milliseconds): April 2026 Account Requests – AIS 163ms Account Requests – COF 293ms Accounts 317ms Balances 339ms Beneficiaries 573ms Direct Debits 521ms Payments – AIS 857ms Payments – CoF 438ms Payments – PIS 273ms Payments – VRP 350ms Products 581ms Standing Orders – AIS 539ms Standing Orders – PIS 292ms Statements 75ms Transactions 523ms Lloyds Response times (milliseconds): April 2026 Account Requests – AIS 201ms Account Requests – COF 230ms Accounts 130ms Balances 140ms Beneficiaries 230ms Direct Debits 208ms Payments – AIS 228ms Payments – CoF 206ms Payments – PIS 365ms Payments – VRP 333ms Products 394ms Standing Orders – AIS 188ms Standing Orders – PIS 450ms Statements 337ms Transactions 224ms MBNA Response times (milliseconds): April 2026 Account Requests – AIS 204ms Accounts 130ms Balances 239ms Beneficiaries 238ms Direct Debits 158ms Payments – PIS 210ms Products 147ms Standing Orders – AIS 149ms Statements 319ms Transactions 430ms Mettle Response times (milliseconds): April 2026 Account Requests – AIS 83ms Accounts 97ms Balances 82ms Beneficiaries 65ms Direct Debits 119ms Payments – AIS 59ms Payments – PIS 181ms Payments – VRP 233ms Products 85ms Standing Orders – AIS 55ms Transactions 87ms Nationwide Building Society Response times (milliseconds): April 2026 Account Requests – AIS 162ms Account Requests – COF 261ms Accounts 246ms Balances 212ms Beneficiaries 379ms Direct Debits 651ms Payments – AIS 157ms Payments – CoF 255ms Payments – PIS 376ms Payments – VRP 306ms Products 248ms Standing Orders – AIS 254ms Standing Orders – PIS 399ms Statements 405ms Transactions 235ms NWB Response times (milliseconds): April 2026 Account Requests – AIS 160ms Account Requests – COF 365ms Accounts 445ms Balances 424ms Beneficiaries 745ms Direct Debits 213ms Payments – AIS 361ms Payments – CoF 261ms Payments – PIS 333ms Payments – VRP 301ms Products 272ms Standing Orders – AIS 379ms Standing Orders – PIS 312ms Statements 167ms Transactions 537ms RBS Response times (milliseconds): April 2026 Account Requests – AIS 165ms Account Requests – COF 393ms Accounts 424ms Balances 420ms Beneficiaries 795ms Direct Debits 224ms Payments – AIS 260ms Payments – CoF 280ms Payments – PIS 372ms Payments – VRP 331ms Products 258ms Standing Orders – AIS 376ms Standing Orders – PIS 323ms Statements 199ms Transactions 462ms Santander UK plc Response times (milliseconds): April 2026 Account Requests – AIS 96ms Account Requests – COF 253ms Accounts 221ms Balances 238ms Beneficiaries 290ms Direct Debits 283ms Payments – CoF 125ms Payments – PIS 259ms Payments – VRP 166ms Products 279ms Standing Orders – AIS 259ms Standing Orders – PIS 231ms Statements 18ms Transactions 331ms UBN Response times (milliseconds): April 2026 Account Requests – AIS 170ms Account Requests – COF 492ms Accounts 420ms Balances 366ms Beneficiaries 870ms Direct Debits 239ms Payments – AIS 243ms Payments – CoF 296ms Payments – PIS 381ms Payments – VRP 356ms Products 266ms Standing Orders – AIS 354ms Standing Orders – PIS 400ms Statements 353ms Transactions 432ms
Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand April 2026 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Successful API calls Total calls 2,510,984,372 % of overall total calls 99.51 % AIS Total calls 1,988,640,169 % of overall total calls 99.44 % PIS Total calls 151,574,235 % of overall total calls 99.77 % April 2026 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart April 2026 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart April 2026 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart April 2026 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart
April 2026 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Successful API calls Total calls 2,510,984,372 % of overall total calls 99.51 % AIS Total calls 1,988,640,169 % of overall total calls 99.44 % PIS Total calls 151,574,235 % of overall total calls 99.77 %
April 2026 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart
April 2026 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart
April 2026 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart
April 2026 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart
Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand April 2026 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Failed API Calls Total calls 12,239,858 % of overall total calls 0.49% Business Total calls 8,927,300 % of overall total calls 0.35% Technical Total calls 3,312,558 % of overall total calls 0.13% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. April 2026 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. April 2026 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. April 2026 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
April 2026 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Failed API Calls Total calls 12,239,858 % of overall total calls 0.49% Business Total calls 8,927,300 % of overall total calls 0.35% Technical Total calls 3,312,558 % of overall total calls 0.13% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
April 2026 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
April 2026 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
April 2026 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
Rejected API calls Rejected API calls by brand April 2026 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Rejected API Calls Total calls 2,968,903 % of overall total calls 0.118% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. April 2026 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
April 2026 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart Rejected API Calls Total calls 2,968,903 % of overall total calls 0.118% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
April 2026 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Download chart HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.