API Performance StatsSelect a month:June 2024May 2024April 2024March 2024February 2024January 2024December 2023November 2023October 2023September 2023August 2023July 2023June 2023May 2023April 2023March 2023February 2023January 2023December 2022November 2022October 2022September 2022August 2022July 2022June 2022May 2022Download historical data (last 12 months):Download dataHistoric Data Download- csv (CSV)Historic Data Download (PDF) Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.Notes on the data: Unweighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Successful Payments This chart shows the number of successful single domestic payment and variable recurring payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Open Banking Users All Users AIS users PIS users All Users This chart shows the total and number of new users consuming Open Banking services each month Notes on the data:All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chartSince November 2022 there have been 9 Providers and 20 brands providing data. AIS users This chart shows the total and number of AIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart PIS Users This chart shows the total and number of PIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart June key performance metrics 99.61% Average API availability – unweighted 378ms Average API response time 99.53% Successful API calls (%) 99.83% Average API availability – weighted 1494.0m Successful API calls (actual) 0.47% Failed API calls Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted June 2024 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Average API availability 99.61% Core hours (06:00-00:00) 99.75% Non core hours (00:00-06:00) 99.21% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2024 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2024 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2024 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2024 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2024 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2024 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – PIS 100.0% payments-VRP 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – PIS 100.0% payments-VRP 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.95% Balances 99.99% Beneficiaries 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.89% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 99.3% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.34% Bank of Scotland Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.95% Barclays Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: June 2024 Account Requests – AIS 98.42% Account Requests – CoF 100.0% Accounts 98.42% Balances 98.42% Beneficiaries 98.42% Direct Debits 98.42% Payments – AIS 98.42% Payments – PIS 98.42% Products 98.42% Standing Orders – AIS 98.42% Standing Orders – PIS 98.42% Statements 98.42% Transactions 98.42% Danske Bank Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% First Direct Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.67% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.97% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 98.78% HSBC Business Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.72% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 98.84% MBNA Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.28% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 98.41% Mettle Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.86% Products 100.0% Standing Orders – AIS 99.99% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% NWB Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.79% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.79% Payments – PIS 99.79% payments-VRP 99.79% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.79% Statements 100.0% Transactions 100.0% RBS Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.8% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.8% Payments – PIS 99.8% payments-VRP 99.8% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.8% Statements 100.0% Transactions 100.0% Santander UK plc Availability by Endpoint Category: June 2024 Account Requests – AIS 99.95% Account Requests – CoF 99.95% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 100.0% Payments – CoF 99.95% Payments – PIS 99.93% payments-VRP 99.93% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.93% Statements 99.95% Transactions 99.95% UBN Availability by Endpoint Category: June 2024 Account Requests – AIS 99.99% Account Requests – CoF 99.95% Accounts 99.99% Balances 99.99% Beneficiaries 99.99% Direct Debits 99.99% Payments – AIS 99.99% Payments – CoF 99.94% Payments – PIS 99.94% payments-VRP 99.94% Products 99.99% Standing Orders – AIS 99.99% Standing Orders – PIS 99.94% Statements 99.99% Transactions 99.99% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted June 2024 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Average weighted API availability 99.83% Core hours (06:00-00:00) 99.90% Non core hours (00:00-06:00) 99.51% June 2024 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2024 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2024 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2024 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2024 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2024 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – PIS 100.0% payments-VRP 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – PIS 100.0% payments-VRP 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.96% Balances 99.99% Beneficiaries 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 99.3% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.34% Bank of Scotland Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.95% Barclays Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: June 2024 Account Requests – AIS 98.42% Accounts 98.42% Balances 98.42% Beneficiaries 98.42% Direct Debits 98.42% Payments – AIS 98.42% Payments – PIS 98.42% Products 98.42% Standing Orders – AIS 98.42% Standing Orders – PIS 98.42% Statements 98.42% Transactions 98.42% Danske Bank Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% First Direct Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.67% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.97% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 98.78% HSBC Business Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.72% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 98.84% MBNA Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.28% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 98.41% Mettle Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.95% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 99.99% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% NWB Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.79% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.79% Payments – PIS 99.79% payments-VRP 99.79% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.79% Statements 100.0% Transactions 100.0% RBS Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.8% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.8% Payments – PIS 99.8% payments-VRP 99.8% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.9% Statements 100.0% Transactions 100.0% Santander UK plc Availability by Endpoint Category: June 2024 Account Requests – AIS 99.95% Account Requests – CoF 99.95% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – CoF 99.95% Payments – PIS 99.93% payments-VRP 99.93% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.93% Statements 99.95% Transactions 99.95% UBN Availability by Endpoint Category: June 2024 Account Requests – AIS 99.99% Account Requests – CoF 99.95% Accounts 99.99% Balances 99.99% Beneficiaries 99.99% Direct Debits 99.99% Payments – AIS 99.99% Payments – CoF 99.94% Payments – PIS 99.94% payments-VRP 99.94% Products 99.99% Standing Orders – AIS 99.99% Standing Orders – PIS 99.95% Statements 99.99% Transactions 99.99% Average API response times Average API response times by brand Response times by brand June 2024 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in June. Average API Response Time 378 milliseconds June 2024 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2024 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): June 2024 Account Requests – AIS 119ms Accounts 76ms Balances 38ms Payments – PIS 30ms payments-VRP 239ms Transactions 41ms AIB Group (UK) p.l.c. Response times (milliseconds): June 2024 Account Requests – AIS 107ms Accounts 60ms Balances 22ms Payments – PIS 1,193ms payments-VRP 350ms Transactions 21ms Bank of Ireland UK Response times (milliseconds): June 2024 Account Requests – AIS 189ms Account Requests – CoF 774ms Accounts 377ms Balances 403ms Beneficiaries 6,983ms Payments – AIS 517ms Payments – CoF 2,695ms Payments – PIS 817ms payments-VRP 1,168ms Products 604ms Standing Orders – AIS 717ms Standing Orders – PIS 664ms Statements 1,065ms Transactions 436ms Bank of Scotland Response times (milliseconds): June 2024 Account Requests – AIS 307ms Account Requests – CoF 323ms Accounts 219ms Balances 224ms Beneficiaries 341ms Direct Debits 298ms Payments – AIS 290ms Payments – CoF 309ms Payments – PIS 540ms payments-VRP 482ms Products 474ms Standing Orders – AIS 279ms Standing Orders – PIS 448ms Statements 418ms Transactions 273ms Barclays Response times (milliseconds): June 2024 Account Requests – AIS 120ms Account Requests – CoF 182ms Accounts 251ms Balances 228ms Beneficiaries 509ms Direct Debits 366ms Payments – AIS 434ms Payments – CoF 344ms Payments – PIS 283ms payments-VRP 431ms Products 421ms Standing Orders – AIS 315ms Standing Orders – PIS 202ms Statements 223ms Transactions 289ms Cater Allen Response times (milliseconds): June 2024 Account Requests – AIS 40ms Accounts 63ms Balances 62ms Beneficiaries 54ms Direct Debits 54ms Payments – AIS 54ms Payments – PIS 49ms Products 53ms Standing Orders – AIS 54ms Standing Orders – PIS 23ms Statements 46ms Transactions 54ms Danske Bank Response times (milliseconds): June 2024 Account Requests – AIS 54ms Accounts 392ms Balances 229ms Beneficiaries 172ms Direct Debits 372ms Payments – AIS 349ms Payments – CoF 104ms Payments – PIS 79ms payments-VRP 122ms Products 135ms Standing Orders – AIS 414ms Standing Orders – PIS 111ms Transactions 518ms First Direct Response times (milliseconds): June 2024 Account Requests – AIS 203ms Account Requests – CoF 330ms Accounts 390ms Balances 426ms Beneficiaries 636ms Direct Debits 590ms Payments – AIS 799ms Payments – CoF 574ms Payments – PIS 340ms payments-VRP 394ms Products 868ms Standing Orders – AIS 783ms Standing Orders – PIS 305ms Statements 583ms Transactions 588ms Halifax Response times (milliseconds): June 2024 Account Requests – AIS 308ms Account Requests – CoF 320ms Accounts 219ms Balances 226ms Beneficiaries 328ms Direct Debits 296ms Payments – AIS 287ms Payments – CoF 309ms Payments – PIS 586ms payments-VRP 480ms Products 475ms Standing Orders – AIS 276ms Standing Orders – PIS 509ms Statements 411ms Transactions 281ms HSBC Business Response times (milliseconds): June 2024 Account Requests – AIS 240ms Account Requests – CoF 586ms Accounts 594ms Balances 585ms Beneficiaries 441ms Direct Debits 926ms Payments – AIS 566ms Payments – CoF 784ms Payments – PIS 596ms payments-VRP 525ms Products 1,019ms Standing Orders – AIS 792ms Standing Orders – PIS 357ms Statements 1,180ms Transactions 716ms HSBC Kinetic Response times (milliseconds): June 2024 Account Requests – AIS 201ms Account Requests – CoF 349ms Accounts 607ms Balances 564ms Beneficiaries 398ms Direct Debits 745ms Payments – AIS 393ms Payments – CoF 694ms Payments – PIS 312ms payments-VRP 400ms Products 788ms Standing Orders – AIS 610ms Standing Orders – PIS 239ms Statements 906ms Transactions 687ms HSBC Personal Response times (milliseconds): June 2024 Account Requests – AIS 217ms Account Requests – CoF 320ms Accounts 419ms Balances 428ms Beneficiaries 583ms Direct Debits 528ms Payments – AIS 775ms Payments – CoF 496ms Payments – PIS 340ms payments-VRP 377ms Products 806ms Standing Orders – AIS 780ms Standing Orders – PIS 312ms Statements 272ms Transactions 591ms Lloyds Response times (milliseconds): June 2024 Account Requests – AIS 310ms Account Requests – CoF 321ms Accounts 219ms Balances 223ms Beneficiaries 318ms Direct Debits 297ms Payments – AIS 289ms Payments – CoF 307ms Payments – PIS 601ms payments-VRP 480ms Products 474ms Standing Orders – AIS 278ms Standing Orders – PIS 528ms Statements 540ms Transactions 272ms MBNA Response times (milliseconds): June 2024 Account Requests – AIS 312ms Accounts 277ms Balances 315ms Beneficiaries 304ms Direct Debits 233ms Payments – AIS 243ms Products 232ms Standing Orders – AIS 233ms Statements 371ms Transactions 378ms Mettle Response times (milliseconds): June 2024 Account Requests – AIS 68ms Accounts 53ms Balances 54ms Beneficiaries 668ms Direct Debits 170ms Payments – AIS 47ms Payments – PIS 97ms Products 81ms Statements 65ms Transactions 88ms Nationwide Building Society Response times (milliseconds): June 2024 Account Requests – AIS 126ms Account Requests – CoF 250ms Accounts 275ms Balances 237ms Beneficiaries 513ms Direct Debits 634ms Payments – AIS 314ms Payments – CoF 281ms Payments – PIS 343ms payments-VRP 283ms Products 257ms Standing Orders – AIS 263ms Standing Orders – PIS 321ms Statements 937ms Transactions 284ms NWB Response times (milliseconds): June 2024 Account Requests – AIS 157ms Account Requests – CoF 394ms Accounts 395ms Balances 335ms Beneficiaries 576ms Direct Debits 253ms Payments – CoF 221ms Payments – PIS 384ms payments-VRP 419ms Products 245ms Standing Orders – AIS 388ms Standing Orders – PIS 349ms Statements 174ms Transactions 467ms RBS Response times (milliseconds): June 2024 Account Requests – AIS 164ms Account Requests – CoF 440ms Accounts 409ms Balances 357ms Beneficiaries 571ms Direct Debits 276ms Payments – AIS 294ms Payments – CoF 236ms Payments – PIS 471ms payments-VRP 504ms Products 249ms Standing Orders – AIS 398ms Standing Orders – PIS 446ms Statements 178ms Transactions 461ms Santander UK plc Response times (milliseconds): June 2024 Account Requests – AIS 485ms Account Requests – CoF 574ms Accounts 597ms Balances 669ms Beneficiaries 845ms Direct Debits 733ms Payments – CoF 697ms Payments – PIS 557ms payments-VRP 452ms Products 595ms Standing Orders – AIS 728ms Standing Orders – PIS 580ms Statements 671ms Transactions 841ms UBN Response times (milliseconds): June 2024 Account Requests – AIS 168ms Account Requests – CoF 556ms Accounts 428ms Balances 406ms Beneficiaries 610ms Direct Debits 296ms Payments – AIS 304ms Payments – CoF 257ms Payments – PIS 536ms payments-VRP 646ms Products 256ms Standing Orders – AIS 385ms Standing Orders – PIS 429ms Statements 163ms Transactions 453ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand June 2024 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Successful API calls Total calls 1,493,969,234 % of overall total calls 99.53% AIS Total calls 1,241,154,764 % of overall total calls 82.69% PIS Total calls 78,550,933 % of overall total calls 5.23% June 2024 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. June 2024 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. June 2024 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. June 2024 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand June 2024 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed API Calls Total calls 7,014,567 % of overall total calls 0.47% Business Total calls 5,334,797 % of overall total calls 0.36% Technical Total calls 1,679,770 % of overall total calls 0.11% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. June 2024 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. June 2024 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. June 2024 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand June 2024 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Rejected API Calls Total calls 2,003,619 % of overall total calls 0.133% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. June 2024 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
API Performance StatsSelect a month:June 2024May 2024April 2024March 2024February 2024January 2024December 2023November 2023October 2023September 2023August 2023July 2023June 2023May 2023April 2023March 2023February 2023January 2023December 2022November 2022October 2022September 2022August 2022July 2022June 2022May 2022Download historical data (last 12 months):Download dataHistoric Data Download- csv (CSV)Historic Data Download (PDF)
Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.Notes on the data: Unweighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Successful Payments This chart shows the number of successful single domestic payment and variable recurring payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Open Banking Users All Users AIS users PIS users All Users This chart shows the total and number of new users consuming Open Banking services each month Notes on the data:All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chartSince November 2022 there have been 9 Providers and 20 brands providing data. AIS users This chart shows the total and number of AIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart PIS Users This chart shows the total and number of PIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart
All Users This chart shows the total and number of new users consuming Open Banking services each month Notes on the data:All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chartSince November 2022 there have been 9 Providers and 20 brands providing data.
AIS users This chart shows the total and number of AIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart
PIS Users This chart shows the total and number of PIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart
June key performance metrics 99.61% Average API availability – unweighted 378ms Average API response time 99.53% Successful API calls (%) 99.83% Average API availability – weighted 1494.0m Successful API calls (actual) 0.47% Failed API calls Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted June 2024 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Average API availability 99.61% Core hours (06:00-00:00) 99.75% Non core hours (00:00-06:00) 99.21% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2024 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2024 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2024 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2024 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2024 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2024 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – PIS 100.0% payments-VRP 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – PIS 100.0% payments-VRP 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.95% Balances 99.99% Beneficiaries 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.89% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 99.3% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.34% Bank of Scotland Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.95% Barclays Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: June 2024 Account Requests – AIS 98.42% Account Requests – CoF 100.0% Accounts 98.42% Balances 98.42% Beneficiaries 98.42% Direct Debits 98.42% Payments – AIS 98.42% Payments – PIS 98.42% Products 98.42% Standing Orders – AIS 98.42% Standing Orders – PIS 98.42% Statements 98.42% Transactions 98.42% Danske Bank Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% First Direct Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.67% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.97% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 98.78% HSBC Business Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.72% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 98.84% MBNA Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.28% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 98.41% Mettle Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.86% Products 100.0% Standing Orders – AIS 99.99% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% NWB Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.79% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.79% Payments – PIS 99.79% payments-VRP 99.79% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.79% Statements 100.0% Transactions 100.0% RBS Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.8% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.8% Payments – PIS 99.8% payments-VRP 99.8% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.8% Statements 100.0% Transactions 100.0% Santander UK plc Availability by Endpoint Category: June 2024 Account Requests – AIS 99.95% Account Requests – CoF 99.95% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 100.0% Payments – CoF 99.95% Payments – PIS 99.93% payments-VRP 99.93% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.93% Statements 99.95% Transactions 99.95% UBN Availability by Endpoint Category: June 2024 Account Requests – AIS 99.99% Account Requests – CoF 99.95% Accounts 99.99% Balances 99.99% Beneficiaries 99.99% Direct Debits 99.99% Payments – AIS 99.99% Payments – CoF 99.94% Payments – PIS 99.94% payments-VRP 99.94% Products 99.99% Standing Orders – AIS 99.99% Standing Orders – PIS 99.94% Statements 99.99% Transactions 99.99% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted June 2024 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Average weighted API availability 99.83% Core hours (06:00-00:00) 99.90% Non core hours (00:00-06:00) 99.51% June 2024 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2024 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2024 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2024 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2024 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2024 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – PIS 100.0% payments-VRP 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – PIS 100.0% payments-VRP 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.96% Balances 99.99% Beneficiaries 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 99.3% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.34% Bank of Scotland Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.95% Barclays Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: June 2024 Account Requests – AIS 98.42% Accounts 98.42% Balances 98.42% Beneficiaries 98.42% Direct Debits 98.42% Payments – AIS 98.42% Payments – PIS 98.42% Products 98.42% Standing Orders – AIS 98.42% Standing Orders – PIS 98.42% Statements 98.42% Transactions 98.42% Danske Bank Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% First Direct Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.67% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.97% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 98.78% HSBC Business Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.72% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 98.84% MBNA Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.28% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 98.41% Mettle Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.95% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 99.99% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% NWB Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.79% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.79% Payments – PIS 99.79% payments-VRP 99.79% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.79% Statements 100.0% Transactions 100.0% RBS Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.8% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.8% Payments – PIS 99.8% payments-VRP 99.8% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.9% Statements 100.0% Transactions 100.0% Santander UK plc Availability by Endpoint Category: June 2024 Account Requests – AIS 99.95% Account Requests – CoF 99.95% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – CoF 99.95% Payments – PIS 99.93% payments-VRP 99.93% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.93% Statements 99.95% Transactions 99.95% UBN Availability by Endpoint Category: June 2024 Account Requests – AIS 99.99% Account Requests – CoF 99.95% Accounts 99.99% Balances 99.99% Beneficiaries 99.99% Direct Debits 99.99% Payments – AIS 99.99% Payments – CoF 99.94% Payments – PIS 99.94% payments-VRP 99.94% Products 99.99% Standing Orders – AIS 99.99% Standing Orders – PIS 99.95% Statements 99.99% Transactions 99.99% Average API response times Average API response times by brand Response times by brand June 2024 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in June. Average API Response Time 378 milliseconds June 2024 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2024 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): June 2024 Account Requests – AIS 119ms Accounts 76ms Balances 38ms Payments – PIS 30ms payments-VRP 239ms Transactions 41ms AIB Group (UK) p.l.c. Response times (milliseconds): June 2024 Account Requests – AIS 107ms Accounts 60ms Balances 22ms Payments – PIS 1,193ms payments-VRP 350ms Transactions 21ms Bank of Ireland UK Response times (milliseconds): June 2024 Account Requests – AIS 189ms Account Requests – CoF 774ms Accounts 377ms Balances 403ms Beneficiaries 6,983ms Payments – AIS 517ms Payments – CoF 2,695ms Payments – PIS 817ms payments-VRP 1,168ms Products 604ms Standing Orders – AIS 717ms Standing Orders – PIS 664ms Statements 1,065ms Transactions 436ms Bank of Scotland Response times (milliseconds): June 2024 Account Requests – AIS 307ms Account Requests – CoF 323ms Accounts 219ms Balances 224ms Beneficiaries 341ms Direct Debits 298ms Payments – AIS 290ms Payments – CoF 309ms Payments – PIS 540ms payments-VRP 482ms Products 474ms Standing Orders – AIS 279ms Standing Orders – PIS 448ms Statements 418ms Transactions 273ms Barclays Response times (milliseconds): June 2024 Account Requests – AIS 120ms Account Requests – CoF 182ms Accounts 251ms Balances 228ms Beneficiaries 509ms Direct Debits 366ms Payments – AIS 434ms Payments – CoF 344ms Payments – PIS 283ms payments-VRP 431ms Products 421ms Standing Orders – AIS 315ms Standing Orders – PIS 202ms Statements 223ms Transactions 289ms Cater Allen Response times (milliseconds): June 2024 Account Requests – AIS 40ms Accounts 63ms Balances 62ms Beneficiaries 54ms Direct Debits 54ms Payments – AIS 54ms Payments – PIS 49ms Products 53ms Standing Orders – AIS 54ms Standing Orders – PIS 23ms Statements 46ms Transactions 54ms Danske Bank Response times (milliseconds): June 2024 Account Requests – AIS 54ms Accounts 392ms Balances 229ms Beneficiaries 172ms Direct Debits 372ms Payments – AIS 349ms Payments – CoF 104ms Payments – PIS 79ms payments-VRP 122ms Products 135ms Standing Orders – AIS 414ms Standing Orders – PIS 111ms Transactions 518ms First Direct Response times (milliseconds): June 2024 Account Requests – AIS 203ms Account Requests – CoF 330ms Accounts 390ms Balances 426ms Beneficiaries 636ms Direct Debits 590ms Payments – AIS 799ms Payments – CoF 574ms Payments – PIS 340ms payments-VRP 394ms Products 868ms Standing Orders – AIS 783ms Standing Orders – PIS 305ms Statements 583ms Transactions 588ms Halifax Response times (milliseconds): June 2024 Account Requests – AIS 308ms Account Requests – CoF 320ms Accounts 219ms Balances 226ms Beneficiaries 328ms Direct Debits 296ms Payments – AIS 287ms Payments – CoF 309ms Payments – PIS 586ms payments-VRP 480ms Products 475ms Standing Orders – AIS 276ms Standing Orders – PIS 509ms Statements 411ms Transactions 281ms HSBC Business Response times (milliseconds): June 2024 Account Requests – AIS 240ms Account Requests – CoF 586ms Accounts 594ms Balances 585ms Beneficiaries 441ms Direct Debits 926ms Payments – AIS 566ms Payments – CoF 784ms Payments – PIS 596ms payments-VRP 525ms Products 1,019ms Standing Orders – AIS 792ms Standing Orders – PIS 357ms Statements 1,180ms Transactions 716ms HSBC Kinetic Response times (milliseconds): June 2024 Account Requests – AIS 201ms Account Requests – CoF 349ms Accounts 607ms Balances 564ms Beneficiaries 398ms Direct Debits 745ms Payments – AIS 393ms Payments – CoF 694ms Payments – PIS 312ms payments-VRP 400ms Products 788ms Standing Orders – AIS 610ms Standing Orders – PIS 239ms Statements 906ms Transactions 687ms HSBC Personal Response times (milliseconds): June 2024 Account Requests – AIS 217ms Account Requests – CoF 320ms Accounts 419ms Balances 428ms Beneficiaries 583ms Direct Debits 528ms Payments – AIS 775ms Payments – CoF 496ms Payments – PIS 340ms payments-VRP 377ms Products 806ms Standing Orders – AIS 780ms Standing Orders – PIS 312ms Statements 272ms Transactions 591ms Lloyds Response times (milliseconds): June 2024 Account Requests – AIS 310ms Account Requests – CoF 321ms Accounts 219ms Balances 223ms Beneficiaries 318ms Direct Debits 297ms Payments – AIS 289ms Payments – CoF 307ms Payments – PIS 601ms payments-VRP 480ms Products 474ms Standing Orders – AIS 278ms Standing Orders – PIS 528ms Statements 540ms Transactions 272ms MBNA Response times (milliseconds): June 2024 Account Requests – AIS 312ms Accounts 277ms Balances 315ms Beneficiaries 304ms Direct Debits 233ms Payments – AIS 243ms Products 232ms Standing Orders – AIS 233ms Statements 371ms Transactions 378ms Mettle Response times (milliseconds): June 2024 Account Requests – AIS 68ms Accounts 53ms Balances 54ms Beneficiaries 668ms Direct Debits 170ms Payments – AIS 47ms Payments – PIS 97ms Products 81ms Statements 65ms Transactions 88ms Nationwide Building Society Response times (milliseconds): June 2024 Account Requests – AIS 126ms Account Requests – CoF 250ms Accounts 275ms Balances 237ms Beneficiaries 513ms Direct Debits 634ms Payments – AIS 314ms Payments – CoF 281ms Payments – PIS 343ms payments-VRP 283ms Products 257ms Standing Orders – AIS 263ms Standing Orders – PIS 321ms Statements 937ms Transactions 284ms NWB Response times (milliseconds): June 2024 Account Requests – AIS 157ms Account Requests – CoF 394ms Accounts 395ms Balances 335ms Beneficiaries 576ms Direct Debits 253ms Payments – CoF 221ms Payments – PIS 384ms payments-VRP 419ms Products 245ms Standing Orders – AIS 388ms Standing Orders – PIS 349ms Statements 174ms Transactions 467ms RBS Response times (milliseconds): June 2024 Account Requests – AIS 164ms Account Requests – CoF 440ms Accounts 409ms Balances 357ms Beneficiaries 571ms Direct Debits 276ms Payments – AIS 294ms Payments – CoF 236ms Payments – PIS 471ms payments-VRP 504ms Products 249ms Standing Orders – AIS 398ms Standing Orders – PIS 446ms Statements 178ms Transactions 461ms Santander UK plc Response times (milliseconds): June 2024 Account Requests – AIS 485ms Account Requests – CoF 574ms Accounts 597ms Balances 669ms Beneficiaries 845ms Direct Debits 733ms Payments – CoF 697ms Payments – PIS 557ms payments-VRP 452ms Products 595ms Standing Orders – AIS 728ms Standing Orders – PIS 580ms Statements 671ms Transactions 841ms UBN Response times (milliseconds): June 2024 Account Requests – AIS 168ms Account Requests – CoF 556ms Accounts 428ms Balances 406ms Beneficiaries 610ms Direct Debits 296ms Payments – AIS 304ms Payments – CoF 257ms Payments – PIS 536ms payments-VRP 646ms Products 256ms Standing Orders – AIS 385ms Standing Orders – PIS 429ms Statements 163ms Transactions 453ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand June 2024 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Successful API calls Total calls 1,493,969,234 % of overall total calls 99.53% AIS Total calls 1,241,154,764 % of overall total calls 82.69% PIS Total calls 78,550,933 % of overall total calls 5.23% June 2024 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. June 2024 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. June 2024 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. June 2024 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand June 2024 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed API Calls Total calls 7,014,567 % of overall total calls 0.47% Business Total calls 5,334,797 % of overall total calls 0.36% Technical Total calls 1,679,770 % of overall total calls 0.11% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. June 2024 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. June 2024 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. June 2024 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand June 2024 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Rejected API Calls Total calls 2,003,619 % of overall total calls 0.133% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. June 2024 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
June key performance metrics 99.61% Average API availability – unweighted 378ms Average API response time 99.53% Successful API calls (%) 99.83% Average API availability – weighted 1494.0m Successful API calls (actual) 0.47% Failed API calls
Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted June 2024 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Average API availability 99.61% Core hours (06:00-00:00) 99.75% Non core hours (00:00-06:00) 99.21% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2024 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2024 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2024 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2024 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2024 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2024 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – PIS 100.0% payments-VRP 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – PIS 100.0% payments-VRP 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.95% Balances 99.99% Beneficiaries 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.89% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 99.3% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.34% Bank of Scotland Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.95% Barclays Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: June 2024 Account Requests – AIS 98.42% Account Requests – CoF 100.0% Accounts 98.42% Balances 98.42% Beneficiaries 98.42% Direct Debits 98.42% Payments – AIS 98.42% Payments – PIS 98.42% Products 98.42% Standing Orders – AIS 98.42% Standing Orders – PIS 98.42% Statements 98.42% Transactions 98.42% Danske Bank Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% First Direct Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.67% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.97% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 98.78% HSBC Business Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.72% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 98.84% MBNA Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.28% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 98.41% Mettle Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.86% Products 100.0% Standing Orders – AIS 99.99% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% NWB Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.79% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.79% Payments – PIS 99.79% payments-VRP 99.79% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.79% Statements 100.0% Transactions 100.0% RBS Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.8% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.8% Payments – PIS 99.8% payments-VRP 99.8% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.8% Statements 100.0% Transactions 100.0% Santander UK plc Availability by Endpoint Category: June 2024 Account Requests – AIS 99.95% Account Requests – CoF 99.95% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 100.0% Payments – CoF 99.95% Payments – PIS 99.93% payments-VRP 99.93% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.93% Statements 99.95% Transactions 99.95% UBN Availability by Endpoint Category: June 2024 Account Requests – AIS 99.99% Account Requests – CoF 99.95% Accounts 99.99% Balances 99.99% Beneficiaries 99.99% Direct Debits 99.99% Payments – AIS 99.99% Payments – CoF 99.94% Payments – PIS 99.94% payments-VRP 99.94% Products 99.99% Standing Orders – AIS 99.99% Standing Orders – PIS 99.94% Statements 99.99% Transactions 99.99%
June 2024 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Average API availability 99.61% Core hours (06:00-00:00) 99.75% Non core hours (00:00-06:00) 99.21% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
June 2024 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
June 2024 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
June 2024 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
June 2024 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
June 2024 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
June 2024 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – PIS 100.0% payments-VRP 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – PIS 100.0% payments-VRP 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.95% Balances 99.99% Beneficiaries 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.89% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 99.3% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.34% Bank of Scotland Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.95% Barclays Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: June 2024 Account Requests – AIS 98.42% Account Requests – CoF 100.0% Accounts 98.42% Balances 98.42% Beneficiaries 98.42% Direct Debits 98.42% Payments – AIS 98.42% Payments – PIS 98.42% Products 98.42% Standing Orders – AIS 98.42% Standing Orders – PIS 98.42% Statements 98.42% Transactions 98.42% Danske Bank Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% First Direct Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.67% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.97% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 98.78% HSBC Business Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.72% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 98.84% MBNA Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.28% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 98.41% Mettle Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.86% Products 100.0% Standing Orders – AIS 99.99% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% NWB Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.79% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.79% Payments – PIS 99.79% payments-VRP 99.79% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.79% Statements 100.0% Transactions 100.0% RBS Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.8% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.8% Payments – PIS 99.8% payments-VRP 99.8% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.8% Statements 100.0% Transactions 100.0% Santander UK plc Availability by Endpoint Category: June 2024 Account Requests – AIS 99.95% Account Requests – CoF 99.95% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 100.0% Payments – CoF 99.95% Payments – PIS 99.93% payments-VRP 99.93% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.93% Statements 99.95% Transactions 99.95% UBN Availability by Endpoint Category: June 2024 Account Requests – AIS 99.99% Account Requests – CoF 99.95% Accounts 99.99% Balances 99.99% Beneficiaries 99.99% Direct Debits 99.99% Payments – AIS 99.99% Payments – CoF 99.94% Payments – PIS 99.94% payments-VRP 99.94% Products 99.99% Standing Orders – AIS 99.99% Standing Orders – PIS 99.94% Statements 99.99% Transactions 99.99%
Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted June 2024 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Average weighted API availability 99.83% Core hours (06:00-00:00) 99.90% Non core hours (00:00-06:00) 99.51% June 2024 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2024 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2024 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2024 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2024 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2024 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – PIS 100.0% payments-VRP 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – PIS 100.0% payments-VRP 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.96% Balances 99.99% Beneficiaries 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 99.3% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.34% Bank of Scotland Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.95% Barclays Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: June 2024 Account Requests – AIS 98.42% Accounts 98.42% Balances 98.42% Beneficiaries 98.42% Direct Debits 98.42% Payments – AIS 98.42% Payments – PIS 98.42% Products 98.42% Standing Orders – AIS 98.42% Standing Orders – PIS 98.42% Statements 98.42% Transactions 98.42% Danske Bank Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% First Direct Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.67% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.97% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 98.78% HSBC Business Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.72% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 98.84% MBNA Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.28% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 98.41% Mettle Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.95% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 99.99% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% NWB Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.79% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.79% Payments – PIS 99.79% payments-VRP 99.79% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.79% Statements 100.0% Transactions 100.0% RBS Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.8% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.8% Payments – PIS 99.8% payments-VRP 99.8% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.9% Statements 100.0% Transactions 100.0% Santander UK plc Availability by Endpoint Category: June 2024 Account Requests – AIS 99.95% Account Requests – CoF 99.95% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – CoF 99.95% Payments – PIS 99.93% payments-VRP 99.93% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.93% Statements 99.95% Transactions 99.95% UBN Availability by Endpoint Category: June 2024 Account Requests – AIS 99.99% Account Requests – CoF 99.95% Accounts 99.99% Balances 99.99% Beneficiaries 99.99% Direct Debits 99.99% Payments – AIS 99.99% Payments – CoF 99.94% Payments – PIS 99.94% payments-VRP 99.94% Products 99.99% Standing Orders – AIS 99.99% Standing Orders – PIS 99.95% Statements 99.99% Transactions 99.99%
June 2024 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Average weighted API availability 99.83% Core hours (06:00-00:00) 99.90% Non core hours (00:00-06:00) 99.51%
June 2024 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.
June 2024 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.
June 2024 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.
June 2024 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.
June 2024 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.
June 2024 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – PIS 100.0% payments-VRP 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – PIS 100.0% payments-VRP 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.96% Balances 99.99% Beneficiaries 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 99.3% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.34% Bank of Scotland Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.95% Barclays Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: June 2024 Account Requests – AIS 98.42% Accounts 98.42% Balances 98.42% Beneficiaries 98.42% Direct Debits 98.42% Payments – AIS 98.42% Payments – PIS 98.42% Products 98.42% Standing Orders – AIS 98.42% Standing Orders – PIS 98.42% Statements 98.42% Transactions 98.42% Danske Bank Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% First Direct Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.67% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.97% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 98.78% HSBC Business Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.72% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 98.84% MBNA Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.28% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 98.41% Mettle Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.95% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 99.99% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% NWB Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.79% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.79% Payments – PIS 99.79% payments-VRP 99.79% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.79% Statements 100.0% Transactions 100.0% RBS Availability by Endpoint Category: June 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.8% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.8% Payments – PIS 99.8% payments-VRP 99.8% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.9% Statements 100.0% Transactions 100.0% Santander UK plc Availability by Endpoint Category: June 2024 Account Requests – AIS 99.95% Account Requests – CoF 99.95% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – CoF 99.95% Payments – PIS 99.93% payments-VRP 99.93% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.93% Statements 99.95% Transactions 99.95% UBN Availability by Endpoint Category: June 2024 Account Requests – AIS 99.99% Account Requests – CoF 99.95% Accounts 99.99% Balances 99.99% Beneficiaries 99.99% Direct Debits 99.99% Payments – AIS 99.99% Payments – CoF 99.94% Payments – PIS 99.94% payments-VRP 99.94% Products 99.99% Standing Orders – AIS 99.99% Standing Orders – PIS 99.95% Statements 99.99% Transactions 99.99%
Average API response times Average API response times by brand Response times by brand June 2024 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in June. Average API Response Time 378 milliseconds June 2024 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2024 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): June 2024 Account Requests – AIS 119ms Accounts 76ms Balances 38ms Payments – PIS 30ms payments-VRP 239ms Transactions 41ms AIB Group (UK) p.l.c. Response times (milliseconds): June 2024 Account Requests – AIS 107ms Accounts 60ms Balances 22ms Payments – PIS 1,193ms payments-VRP 350ms Transactions 21ms Bank of Ireland UK Response times (milliseconds): June 2024 Account Requests – AIS 189ms Account Requests – CoF 774ms Accounts 377ms Balances 403ms Beneficiaries 6,983ms Payments – AIS 517ms Payments – CoF 2,695ms Payments – PIS 817ms payments-VRP 1,168ms Products 604ms Standing Orders – AIS 717ms Standing Orders – PIS 664ms Statements 1,065ms Transactions 436ms Bank of Scotland Response times (milliseconds): June 2024 Account Requests – AIS 307ms Account Requests – CoF 323ms Accounts 219ms Balances 224ms Beneficiaries 341ms Direct Debits 298ms Payments – AIS 290ms Payments – CoF 309ms Payments – PIS 540ms payments-VRP 482ms Products 474ms Standing Orders – AIS 279ms Standing Orders – PIS 448ms Statements 418ms Transactions 273ms Barclays Response times (milliseconds): June 2024 Account Requests – AIS 120ms Account Requests – CoF 182ms Accounts 251ms Balances 228ms Beneficiaries 509ms Direct Debits 366ms Payments – AIS 434ms Payments – CoF 344ms Payments – PIS 283ms payments-VRP 431ms Products 421ms Standing Orders – AIS 315ms Standing Orders – PIS 202ms Statements 223ms Transactions 289ms Cater Allen Response times (milliseconds): June 2024 Account Requests – AIS 40ms Accounts 63ms Balances 62ms Beneficiaries 54ms Direct Debits 54ms Payments – AIS 54ms Payments – PIS 49ms Products 53ms Standing Orders – AIS 54ms Standing Orders – PIS 23ms Statements 46ms Transactions 54ms Danske Bank Response times (milliseconds): June 2024 Account Requests – AIS 54ms Accounts 392ms Balances 229ms Beneficiaries 172ms Direct Debits 372ms Payments – AIS 349ms Payments – CoF 104ms Payments – PIS 79ms payments-VRP 122ms Products 135ms Standing Orders – AIS 414ms Standing Orders – PIS 111ms Transactions 518ms First Direct Response times (milliseconds): June 2024 Account Requests – AIS 203ms Account Requests – CoF 330ms Accounts 390ms Balances 426ms Beneficiaries 636ms Direct Debits 590ms Payments – AIS 799ms Payments – CoF 574ms Payments – PIS 340ms payments-VRP 394ms Products 868ms Standing Orders – AIS 783ms Standing Orders – PIS 305ms Statements 583ms Transactions 588ms Halifax Response times (milliseconds): June 2024 Account Requests – AIS 308ms Account Requests – CoF 320ms Accounts 219ms Balances 226ms Beneficiaries 328ms Direct Debits 296ms Payments – AIS 287ms Payments – CoF 309ms Payments – PIS 586ms payments-VRP 480ms Products 475ms Standing Orders – AIS 276ms Standing Orders – PIS 509ms Statements 411ms Transactions 281ms HSBC Business Response times (milliseconds): June 2024 Account Requests – AIS 240ms Account Requests – CoF 586ms Accounts 594ms Balances 585ms Beneficiaries 441ms Direct Debits 926ms Payments – AIS 566ms Payments – CoF 784ms Payments – PIS 596ms payments-VRP 525ms Products 1,019ms Standing Orders – AIS 792ms Standing Orders – PIS 357ms Statements 1,180ms Transactions 716ms HSBC Kinetic Response times (milliseconds): June 2024 Account Requests – AIS 201ms Account Requests – CoF 349ms Accounts 607ms Balances 564ms Beneficiaries 398ms Direct Debits 745ms Payments – AIS 393ms Payments – CoF 694ms Payments – PIS 312ms payments-VRP 400ms Products 788ms Standing Orders – AIS 610ms Standing Orders – PIS 239ms Statements 906ms Transactions 687ms HSBC Personal Response times (milliseconds): June 2024 Account Requests – AIS 217ms Account Requests – CoF 320ms Accounts 419ms Balances 428ms Beneficiaries 583ms Direct Debits 528ms Payments – AIS 775ms Payments – CoF 496ms Payments – PIS 340ms payments-VRP 377ms Products 806ms Standing Orders – AIS 780ms Standing Orders – PIS 312ms Statements 272ms Transactions 591ms Lloyds Response times (milliseconds): June 2024 Account Requests – AIS 310ms Account Requests – CoF 321ms Accounts 219ms Balances 223ms Beneficiaries 318ms Direct Debits 297ms Payments – AIS 289ms Payments – CoF 307ms Payments – PIS 601ms payments-VRP 480ms Products 474ms Standing Orders – AIS 278ms Standing Orders – PIS 528ms Statements 540ms Transactions 272ms MBNA Response times (milliseconds): June 2024 Account Requests – AIS 312ms Accounts 277ms Balances 315ms Beneficiaries 304ms Direct Debits 233ms Payments – AIS 243ms Products 232ms Standing Orders – AIS 233ms Statements 371ms Transactions 378ms Mettle Response times (milliseconds): June 2024 Account Requests – AIS 68ms Accounts 53ms Balances 54ms Beneficiaries 668ms Direct Debits 170ms Payments – AIS 47ms Payments – PIS 97ms Products 81ms Statements 65ms Transactions 88ms Nationwide Building Society Response times (milliseconds): June 2024 Account Requests – AIS 126ms Account Requests – CoF 250ms Accounts 275ms Balances 237ms Beneficiaries 513ms Direct Debits 634ms Payments – AIS 314ms Payments – CoF 281ms Payments – PIS 343ms payments-VRP 283ms Products 257ms Standing Orders – AIS 263ms Standing Orders – PIS 321ms Statements 937ms Transactions 284ms NWB Response times (milliseconds): June 2024 Account Requests – AIS 157ms Account Requests – CoF 394ms Accounts 395ms Balances 335ms Beneficiaries 576ms Direct Debits 253ms Payments – CoF 221ms Payments – PIS 384ms payments-VRP 419ms Products 245ms Standing Orders – AIS 388ms Standing Orders – PIS 349ms Statements 174ms Transactions 467ms RBS Response times (milliseconds): June 2024 Account Requests – AIS 164ms Account Requests – CoF 440ms Accounts 409ms Balances 357ms Beneficiaries 571ms Direct Debits 276ms Payments – AIS 294ms Payments – CoF 236ms Payments – PIS 471ms payments-VRP 504ms Products 249ms Standing Orders – AIS 398ms Standing Orders – PIS 446ms Statements 178ms Transactions 461ms Santander UK plc Response times (milliseconds): June 2024 Account Requests – AIS 485ms Account Requests – CoF 574ms Accounts 597ms Balances 669ms Beneficiaries 845ms Direct Debits 733ms Payments – CoF 697ms Payments – PIS 557ms payments-VRP 452ms Products 595ms Standing Orders – AIS 728ms Standing Orders – PIS 580ms Statements 671ms Transactions 841ms UBN Response times (milliseconds): June 2024 Account Requests – AIS 168ms Account Requests – CoF 556ms Accounts 428ms Balances 406ms Beneficiaries 610ms Direct Debits 296ms Payments – AIS 304ms Payments – CoF 257ms Payments – PIS 536ms payments-VRP 646ms Products 256ms Standing Orders – AIS 385ms Standing Orders – PIS 429ms Statements 163ms Transactions 453ms
June 2024 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in June. Average API Response Time 378 milliseconds
June 2024 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in June.
June 2024 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): June 2024 Account Requests – AIS 119ms Accounts 76ms Balances 38ms Payments – PIS 30ms payments-VRP 239ms Transactions 41ms AIB Group (UK) p.l.c. Response times (milliseconds): June 2024 Account Requests – AIS 107ms Accounts 60ms Balances 22ms Payments – PIS 1,193ms payments-VRP 350ms Transactions 21ms Bank of Ireland UK Response times (milliseconds): June 2024 Account Requests – AIS 189ms Account Requests – CoF 774ms Accounts 377ms Balances 403ms Beneficiaries 6,983ms Payments – AIS 517ms Payments – CoF 2,695ms Payments – PIS 817ms payments-VRP 1,168ms Products 604ms Standing Orders – AIS 717ms Standing Orders – PIS 664ms Statements 1,065ms Transactions 436ms Bank of Scotland Response times (milliseconds): June 2024 Account Requests – AIS 307ms Account Requests – CoF 323ms Accounts 219ms Balances 224ms Beneficiaries 341ms Direct Debits 298ms Payments – AIS 290ms Payments – CoF 309ms Payments – PIS 540ms payments-VRP 482ms Products 474ms Standing Orders – AIS 279ms Standing Orders – PIS 448ms Statements 418ms Transactions 273ms Barclays Response times (milliseconds): June 2024 Account Requests – AIS 120ms Account Requests – CoF 182ms Accounts 251ms Balances 228ms Beneficiaries 509ms Direct Debits 366ms Payments – AIS 434ms Payments – CoF 344ms Payments – PIS 283ms payments-VRP 431ms Products 421ms Standing Orders – AIS 315ms Standing Orders – PIS 202ms Statements 223ms Transactions 289ms Cater Allen Response times (milliseconds): June 2024 Account Requests – AIS 40ms Accounts 63ms Balances 62ms Beneficiaries 54ms Direct Debits 54ms Payments – AIS 54ms Payments – PIS 49ms Products 53ms Standing Orders – AIS 54ms Standing Orders – PIS 23ms Statements 46ms Transactions 54ms Danske Bank Response times (milliseconds): June 2024 Account Requests – AIS 54ms Accounts 392ms Balances 229ms Beneficiaries 172ms Direct Debits 372ms Payments – AIS 349ms Payments – CoF 104ms Payments – PIS 79ms payments-VRP 122ms Products 135ms Standing Orders – AIS 414ms Standing Orders – PIS 111ms Transactions 518ms First Direct Response times (milliseconds): June 2024 Account Requests – AIS 203ms Account Requests – CoF 330ms Accounts 390ms Balances 426ms Beneficiaries 636ms Direct Debits 590ms Payments – AIS 799ms Payments – CoF 574ms Payments – PIS 340ms payments-VRP 394ms Products 868ms Standing Orders – AIS 783ms Standing Orders – PIS 305ms Statements 583ms Transactions 588ms Halifax Response times (milliseconds): June 2024 Account Requests – AIS 308ms Account Requests – CoF 320ms Accounts 219ms Balances 226ms Beneficiaries 328ms Direct Debits 296ms Payments – AIS 287ms Payments – CoF 309ms Payments – PIS 586ms payments-VRP 480ms Products 475ms Standing Orders – AIS 276ms Standing Orders – PIS 509ms Statements 411ms Transactions 281ms HSBC Business Response times (milliseconds): June 2024 Account Requests – AIS 240ms Account Requests – CoF 586ms Accounts 594ms Balances 585ms Beneficiaries 441ms Direct Debits 926ms Payments – AIS 566ms Payments – CoF 784ms Payments – PIS 596ms payments-VRP 525ms Products 1,019ms Standing Orders – AIS 792ms Standing Orders – PIS 357ms Statements 1,180ms Transactions 716ms HSBC Kinetic Response times (milliseconds): June 2024 Account Requests – AIS 201ms Account Requests – CoF 349ms Accounts 607ms Balances 564ms Beneficiaries 398ms Direct Debits 745ms Payments – AIS 393ms Payments – CoF 694ms Payments – PIS 312ms payments-VRP 400ms Products 788ms Standing Orders – AIS 610ms Standing Orders – PIS 239ms Statements 906ms Transactions 687ms HSBC Personal Response times (milliseconds): June 2024 Account Requests – AIS 217ms Account Requests – CoF 320ms Accounts 419ms Balances 428ms Beneficiaries 583ms Direct Debits 528ms Payments – AIS 775ms Payments – CoF 496ms Payments – PIS 340ms payments-VRP 377ms Products 806ms Standing Orders – AIS 780ms Standing Orders – PIS 312ms Statements 272ms Transactions 591ms Lloyds Response times (milliseconds): June 2024 Account Requests – AIS 310ms Account Requests – CoF 321ms Accounts 219ms Balances 223ms Beneficiaries 318ms Direct Debits 297ms Payments – AIS 289ms Payments – CoF 307ms Payments – PIS 601ms payments-VRP 480ms Products 474ms Standing Orders – AIS 278ms Standing Orders – PIS 528ms Statements 540ms Transactions 272ms MBNA Response times (milliseconds): June 2024 Account Requests – AIS 312ms Accounts 277ms Balances 315ms Beneficiaries 304ms Direct Debits 233ms Payments – AIS 243ms Products 232ms Standing Orders – AIS 233ms Statements 371ms Transactions 378ms Mettle Response times (milliseconds): June 2024 Account Requests – AIS 68ms Accounts 53ms Balances 54ms Beneficiaries 668ms Direct Debits 170ms Payments – AIS 47ms Payments – PIS 97ms Products 81ms Statements 65ms Transactions 88ms Nationwide Building Society Response times (milliseconds): June 2024 Account Requests – AIS 126ms Account Requests – CoF 250ms Accounts 275ms Balances 237ms Beneficiaries 513ms Direct Debits 634ms Payments – AIS 314ms Payments – CoF 281ms Payments – PIS 343ms payments-VRP 283ms Products 257ms Standing Orders – AIS 263ms Standing Orders – PIS 321ms Statements 937ms Transactions 284ms NWB Response times (milliseconds): June 2024 Account Requests – AIS 157ms Account Requests – CoF 394ms Accounts 395ms Balances 335ms Beneficiaries 576ms Direct Debits 253ms Payments – CoF 221ms Payments – PIS 384ms payments-VRP 419ms Products 245ms Standing Orders – AIS 388ms Standing Orders – PIS 349ms Statements 174ms Transactions 467ms RBS Response times (milliseconds): June 2024 Account Requests – AIS 164ms Account Requests – CoF 440ms Accounts 409ms Balances 357ms Beneficiaries 571ms Direct Debits 276ms Payments – AIS 294ms Payments – CoF 236ms Payments – PIS 471ms payments-VRP 504ms Products 249ms Standing Orders – AIS 398ms Standing Orders – PIS 446ms Statements 178ms Transactions 461ms Santander UK plc Response times (milliseconds): June 2024 Account Requests – AIS 485ms Account Requests – CoF 574ms Accounts 597ms Balances 669ms Beneficiaries 845ms Direct Debits 733ms Payments – CoF 697ms Payments – PIS 557ms payments-VRP 452ms Products 595ms Standing Orders – AIS 728ms Standing Orders – PIS 580ms Statements 671ms Transactions 841ms UBN Response times (milliseconds): June 2024 Account Requests – AIS 168ms Account Requests – CoF 556ms Accounts 428ms Balances 406ms Beneficiaries 610ms Direct Debits 296ms Payments – AIS 304ms Payments – CoF 257ms Payments – PIS 536ms payments-VRP 646ms Products 256ms Standing Orders – AIS 385ms Standing Orders – PIS 429ms Statements 163ms Transactions 453ms
Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand June 2024 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Successful API calls Total calls 1,493,969,234 % of overall total calls 99.53% AIS Total calls 1,241,154,764 % of overall total calls 82.69% PIS Total calls 78,550,933 % of overall total calls 5.23% June 2024 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. June 2024 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. June 2024 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. June 2024 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.
June 2024 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Successful API calls Total calls 1,493,969,234 % of overall total calls 99.53% AIS Total calls 1,241,154,764 % of overall total calls 82.69% PIS Total calls 78,550,933 % of overall total calls 5.23%
June 2024 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.
June 2024 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.
June 2024 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.
June 2024 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.
Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand June 2024 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed API Calls Total calls 7,014,567 % of overall total calls 0.47% Business Total calls 5,334,797 % of overall total calls 0.36% Technical Total calls 1,679,770 % of overall total calls 0.11% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. June 2024 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. June 2024 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. June 2024 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
June 2024 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed API Calls Total calls 7,014,567 % of overall total calls 0.47% Business Total calls 5,334,797 % of overall total calls 0.36% Technical Total calls 1,679,770 % of overall total calls 0.11% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
June 2024 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
June 2024 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
June 2024 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
Rejected API calls Rejected API calls by brand June 2024 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Rejected API Calls Total calls 2,003,619 % of overall total calls 0.133% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. June 2024 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
June 2024 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Rejected API Calls Total calls 2,003,619 % of overall total calls 0.133% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
June 2024 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.