API Performance StatsSelect a month:November 2021October 2021September 2021August 2021July 2021June 2021May 2021April 2021March 2021February 2021January 2021December 2020November 2020October 2020September 2020August 2020July 2020June 2020May 2020April 2020March 2020February 2020January 2020December 2019November 2019October 2019September 2019August 2019July 2019June 2019May 2019April 2019March 2019February 2019January 2019December 2018November 2018October 2018September 2018August 2018Download historical data:Download dataHistoric Data Download (CSV)Historic Data Dowload (PDF) Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.March 2021: Please note that this month’s Average API Availability figures have been disproportionately affected by the data provided by a single ASPSP, who experienced extended downtime on a single endpoint that typically accounts for <0.05% of API call volumes – Average API Availability excluding the affected endpoint was 99.22%.Notes on the data: Average API availability is based on data submitted by account providers (ASPSPs) to Open Banking: May 2018 – 8 providers; August 2018 – 9 providers, 16 brands; June 2019 – 9 providers, 17 brands; July 2019 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands. Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking: May 2018 – 8 providers; August 2018 – 9 providers, 16 brands; June 2019 – 9 providers, 17 brands; July 2019 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands. Data to calculate weighted availability was not collected prior to September 2019, and does not include Bank of Ireland as data is not provided. Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking: May 2018 – 8 providers; August 2018 – 9 providers, 16 brands; June 2019 – 9 providers, 17 brands; July 2019 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands. Successful Payments This chart shows the number of successful payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking since July 2020: July 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands. Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking: May 2018 – 8 providers; August 2018 – 9 providers, 16 brands; June 2019 – 9 providers, 17 brands; July 2019 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands. November key performance metrics 99.30% Average API availability – unweighted 489ms Average API response time 99.15% Successful API calls (%) 99.72% Average API availability – weighted 804.3m Successful API calls (actual) 0.93% Failed/Rejected API calls Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted November 2021 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Average API availability 99.30% Core hours (06:00-00:00) 99.52% Non core hours (00:00-06:00) 98.65% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2021 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2021 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2021 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2021 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2021 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2021 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: November 2021 Account Requests – AIS 99.83% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.83% Payments – PIS 98.66% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.66% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: November 2021 Account Requests – AIS 99.83% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.77% Payments – PIS 98.66% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.66% Statements 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: November 2021 Account Requests – AIS 96.04% Accounts 96.46% Balances 96.46% Beneficiaries 96.46% Direct Debits 97.57% Payments – AIS 96.6% Payments – PIS 96.04% Products 96.46% Standing Orders – AIS 96.46% Standing Orders – PIS 96.04% Statements 96.46% Transactions 96.46% Bank of Scotland Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.89% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: November 2021 Account Requests – AIS 99.17% Account Requests – CoF 99.58% Accounts 99.17% Balances 99.17% Beneficiaries 99.58% Direct Debits 99.58% Payments – AIS 99.58% Payments – PIS 99.17% Products 99.17% Standing Orders – AIS 99.58% Standing Orders – PIS 99.58% Statements 99.58% Transactions 99.17% Danske Bank Availability by Endpoint Category: November 2021 Account Requests – AIS 99.76% Account Requests – CoF 100.0% Accounts 99.7% Balances 99.71% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.77% Payments – PIS 99.76% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.7% First Direct Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.91% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.99% Halifax Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.8% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% HSBC Business Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.34% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.91% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.99% Lloyds Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.79% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% MBNA Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.78% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.78% Nationwide Building Society Availability by Endpoint Category: November 2021 Account Requests – AIS 99.98% Account Requests – CoF 98.87% Accounts 99.86% Balances 99.87% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 98.98% Payments – CoF 99.99% Payments – PIS 98.38% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.86% NWB Availability by Endpoint Category: November 2021 Account Requests – AIS 99.94% Account Requests – CoF 99.94% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.94% Payments – CoF 99.94% Payments – PIS 99.92% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.92% Statements 100.0% Transactions 99.94% RBS Availability by Endpoint Category: November 2021 Account Requests – AIS 99.89% Account Requests – CoF 99.92% Accounts 99.89% Balances 99.89% Beneficiaries 99.89% Direct Debits 99.89% Payments – AIS 99.89% Payments – CoF 99.89% Payments – PIS 99.9% Products 99.89% Standing Orders – AIS 99.89% Standing Orders – PIS 99.9% Statements 100.0% Transactions 99.89% Santander UK plc Availability by Endpoint Category: November 2021 Account Requests – AIS 99.95% Account Requests – CoF 99.95% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 100.0% Payments – CoF 99.95% Payments – PIS 99.95% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.95% Statements 99.95% Transactions 99.95% UBN Availability by Endpoint Category: November 2021 Account Requests – AIS 99.75% Account Requests – CoF 99.82% Accounts 99.75% Balances 99.75% Beneficiaries 99.75% Direct Debits 99.75% Payments – AIS 99.75% Payments – CoF 99.75% Payments – PIS 99.85% Products 99.75% Standing Orders – AIS 99.75% Standing Orders – PIS 99.85% Transactions 99.75% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted November 2021 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Average weighted API availability 99.72% Core hours (06:00-00:00) 99.82% Non core hours (00:00-06:00) 99.55% Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. November 2021 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. November 2021 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. November 2021 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. November 2021 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. November 2021 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. November 2021 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: November 2021 Account Requests – AIS 99.83% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.83% Payments – PIS 98.66% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.66% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: November 2021 Account Requests – AIS 99.83% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.77% Payments – PIS 98.66% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.73% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.97% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: November 2021 Account Requests – AIS 99.17% Account Requests – CoF 99.58% Accounts 99.17% Balances 99.17% Beneficiaries 99.58% Direct Debits 99.58% Payments – AIS 99.58% Payments – PIS 99.17% Products 99.17% Standing Orders – AIS 99.58% Standing Orders – PIS 99.62% Statements 99.59% Transactions 99.17% Danske Bank Availability by Endpoint Category: November 2021 Account Requests – AIS 99.77% Account Requests – CoF 100.0% Accounts 99.7% Balances 99.71% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.77% Payments – PIS 99.77% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.7% First Direct Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.96% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.99% Halifax Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.93% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% HSBC Business Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.79% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.98% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.99% Lloyds Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.93% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% MBNA Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.78% Beneficiaries 100.0% Direct Debits 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 99.78% Nationwide Building Society Availability by Endpoint Category: November 2021 Account Requests – AIS 99.98% Account Requests – CoF 98.96% Accounts 99.86% Balances 99.87% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 98.98% Payments – CoF 99.99% Payments – PIS 99.41% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.86% NWB Availability by Endpoint Category: November 2021 Account Requests – AIS 99.94% Account Requests – CoF 99.94% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.94% Payments – CoF 99.94% Payments – PIS 99.92% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.92% Statements 100.0% Transactions 99.94% RBS Availability by Endpoint Category: November 2021 Account Requests – AIS 99.89% Account Requests – CoF 99.92% Accounts 99.89% Balances 99.89% Beneficiaries 99.89% Direct Debits 99.89% Payments – AIS 99.89% Payments – CoF 99.89% Payments – PIS 99.9% Products 99.89% Standing Orders – AIS 99.89% Standing Orders – PIS 99.9% Statements 100.0% Transactions 99.89% Santander UK plc Availability by Endpoint Category: November 2021 Account Requests – AIS 99.95% Account Requests – CoF 99.95% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – CoF 99.95% Payments – PIS 99.95% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.95% Statements 99.95% Transactions 99.95% UBN Availability by Endpoint Category: November 2021 Account Requests – AIS 99.75% Account Requests – CoF 99.83% Accounts 99.75% Balances 99.75% Beneficiaries 99.75% Direct Debits 99.75% Payments – AIS 99.75% Payments – CoF 99.75% Payments – PIS 99.85% Products 99.75% Standing Orders – AIS 99.75% Standing Orders – PIS 99.85% Transactions 99.75% Average API response times Average API response times by brand Response times by brand November 2021 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in November. Average API Response Time 489 milliseconds Notes on the data: This chart includes data from 9 providers and 18 brands in total. November 2021 Average API availability by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: This chart includes data from 9 providers and 18 brands in total. November 2021 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): November 2021 Account Requests – AIS 679ms Account Requests – CoF 563ms Accounts 898ms Balances 70ms Beneficiaries 122ms Direct Debits 70ms Payments – CoF 243ms Payments – PIS 101ms Products 74ms Standing Orders – AIS 122ms Standing Orders – PIS 196ms Statements 10ms Transactions 92ms AIB Group (UK) p.l.c. Response times (milliseconds): November 2021 Account Requests – AIS 684ms Account Requests – CoF 544ms Accounts 889ms Balances 68ms Beneficiaries 173ms Direct Debits 75ms Payments – CoF 258ms Payments – PIS 108ms Products 75ms Standing Orders – AIS 112ms Standing Orders – PIS 147ms Statements 7ms Transactions 87ms Bank of Ireland UK Response times (milliseconds): November 2021 Account Requests – AIS 229ms Accounts 424ms Balances 453ms Beneficiaries 761ms Direct Debits 32ms Payments – AIS 603ms Payments – PIS 851ms Products 468ms Standing Orders – AIS 605ms Standing Orders – PIS 650ms Statements 762ms Transactions 451ms Bank of Scotland Response times (milliseconds): November 2021 Account Requests – AIS 322ms Account Requests – CoF 657ms Accounts 238ms Balances 272ms Beneficiaries 424ms Direct Debits 650ms Payments – CoF 317ms Payments – PIS 886ms Products 414ms Standing Orders – AIS 633ms Standing Orders – PIS 678ms Statements 1,045ms Transactions 351ms Barclays Response times (milliseconds): November 2021 Account Requests – AIS 192ms Account Requests – CoF 440ms Accounts 375ms Balances 358ms Beneficiaries 457ms Direct Debits 461ms Payments – AIS 238ms Payments – PIS 390ms Products 720ms Standing Orders – AIS 373ms Standing Orders – PIS 388ms Statements 29ms Transactions 417ms Cater Allen Response times (milliseconds): November 2021 Account Requests – AIS 99ms Account Requests – CoF 269ms Accounts 157ms Balances 103ms Beneficiaries 96ms Direct Debits 94ms Payments – AIS 87ms Payments – PIS 123ms Products 92ms Standing Orders – AIS 92ms Standing Orders – PIS 243ms Statements 98ms Transactions 125ms Danske Bank Response times (milliseconds): November 2021 Account Requests – AIS 201ms Account Requests – CoF 124ms Accounts 975ms Balances 447ms Beneficiaries 1,010ms Direct Debits 1,320ms Payments – AIS 638ms Payments – CoF 382ms Payments – PIS 460ms Products 238ms Standing Orders – AIS 1,403ms Standing Orders – PIS 441ms Transactions 969ms First Direct Response times (milliseconds): November 2021 Account Requests – AIS 183ms Account Requests – CoF 609ms Accounts 445ms Balances 484ms Beneficiaries 613ms Direct Debits 173ms Payments – AIS 417ms Payments – CoF 694ms Payments – PIS 309ms Products 854ms Standing Orders – AIS 171ms Standing Orders – PIS 430ms Transactions 613ms Halifax Response times (milliseconds): November 2021 Account Requests – AIS 321ms Account Requests – CoF 667ms Accounts 238ms Balances 274ms Beneficiaries 446ms Direct Debits 695ms Payments – CoF 315ms Payments – PIS 888ms Products 413ms Standing Orders – AIS 651ms Standing Orders – PIS 747ms Statements 941ms Transactions 354ms HSBC Business Response times (milliseconds): November 2021 Account Requests – AIS 248ms Account Requests – CoF 1,006ms Accounts 597ms Balances 613ms Beneficiaries 453ms Direct Debits 563ms Payments – AIS 930ms Payments – CoF 1,374ms Payments – PIS 1,057ms Products 902ms Standing Orders – AIS 771ms Standing Orders – PIS 552ms Transactions 726ms HSBC Personal Response times (milliseconds): November 2021 Account Requests – AIS 183ms Account Requests – CoF 601ms Accounts 435ms Balances 484ms Beneficiaries 604ms Direct Debits 623ms Payments – AIS 485ms Payments – CoF 691ms Payments – PIS 300ms Products 849ms Standing Orders – AIS 768ms Standing Orders – PIS 361ms Transactions 622ms Lloyds Response times (milliseconds): November 2021 Account Requests – AIS 321ms Account Requests – CoF 704ms Accounts 238ms Balances 272ms Beneficiaries 445ms Direct Debits 681ms Payments – CoF 312ms Payments – PIS 914ms Products 413ms Standing Orders – AIS 631ms Standing Orders – PIS 859ms Statements 955ms Transactions 350ms MBNA Response times (milliseconds): November 2021 Account Requests – AIS 335ms Accounts 238ms Balances 378ms Beneficiaries 330ms Direct Debits 258ms Products 206ms Standing Orders – AIS 316ms Statements 553ms Transactions 393ms Nationwide Building Society Response times (milliseconds): November 2021 Account Requests – AIS 91ms Account Requests – CoF 588ms Accounts 467ms Balances 453ms Beneficiaries 566ms Direct Debits 754ms Payments – AIS 2,309ms Payments – CoF 481ms Payments – PIS 454ms Products 458ms Standing Orders – AIS 336ms Standing Orders – PIS 1,205ms Statements 1,291ms Transactions 334ms NWB Response times (milliseconds): November 2021 Account Requests – AIS 121ms Account Requests – CoF 549ms Accounts 531ms Balances 365ms Beneficiaries 280ms Direct Debits 238ms Payments – AIS 374ms Payments – CoF 216ms Payments – PIS 564ms Products 196ms Standing Orders – AIS 342ms Standing Orders – PIS 491ms Statements 56ms Transactions 424ms RBS Response times (milliseconds): November 2021 Account Requests – AIS 135ms Account Requests – CoF 590ms Accounts 557ms Balances 378ms Beneficiaries 269ms Direct Debits 225ms Payments – AIS 355ms Payments – CoF 239ms Payments – PIS 606ms Products 126ms Standing Orders – AIS 227ms Standing Orders – PIS 610ms Statements 93ms Transactions 413ms Santander UK plc Response times (milliseconds): November 2021 Account Requests – AIS 600ms Account Requests – CoF 701ms Accounts 653ms Balances 744ms Beneficiaries 893ms Direct Debits 737ms Payments – CoF 828ms Payments – PIS 483ms Products 632ms Standing Orders – AIS 736ms Standing Orders – PIS 635ms Statements 705ms Transactions 828ms UBN Response times (milliseconds): November 2021 Account Requests – AIS 150ms Account Requests – CoF 931ms Accounts 518ms Balances 484ms Beneficiaries 276ms Direct Debits 264ms Payments – AIS 436ms Payments – CoF 279ms Payments – PIS 619ms Products 191ms Standing Orders – AIS 213ms Standing Orders – PIS 606ms Transactions 502ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand November 2021 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Successful API calls Total calls 804,284,808 % of overall total calls 99.15% AIS Total calls 711,008,831 % of overall total calls 87.65% PIS Total calls 12,026,775 % of overall total calls 1.48% November 2021 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. November 2021 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. November 2021 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. November 2021 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand November 2021 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed API Calls Total calls 6,886,610 % of overall total calls 0.85% Business Total calls 5,781,754 % of overall total calls 0.71% Technical Total calls 1,104,856 % of overall total calls 0.14% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. November 2021 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. November 2021 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. November 2021 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand November 2021 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Rejected API Calls Total calls 636,784 % of overall total calls 0.079% November 2021 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in November.
API Performance StatsSelect a month:November 2021October 2021September 2021August 2021July 2021June 2021May 2021April 2021March 2021February 2021January 2021December 2020November 2020October 2020September 2020August 2020July 2020June 2020May 2020April 2020March 2020February 2020January 2020December 2019November 2019October 2019September 2019August 2019July 2019June 2019May 2019April 2019March 2019February 2019January 2019December 2018November 2018October 2018September 2018August 2018Download historical data:Download dataHistoric Data Download (CSV)Historic Data Dowload (PDF)
Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.March 2021: Please note that this month’s Average API Availability figures have been disproportionately affected by the data provided by a single ASPSP, who experienced extended downtime on a single endpoint that typically accounts for <0.05% of API call volumes – Average API Availability excluding the affected endpoint was 99.22%.Notes on the data: Average API availability is based on data submitted by account providers (ASPSPs) to Open Banking: May 2018 – 8 providers; August 2018 – 9 providers, 16 brands; June 2019 – 9 providers, 17 brands; July 2019 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands.
Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking: May 2018 – 8 providers; August 2018 – 9 providers, 16 brands; June 2019 – 9 providers, 17 brands; July 2019 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands. Data to calculate weighted availability was not collected prior to September 2019, and does not include Bank of Ireland as data is not provided.
Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking: May 2018 – 8 providers; August 2018 – 9 providers, 16 brands; June 2019 – 9 providers, 17 brands; July 2019 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands.
Successful Payments This chart shows the number of successful payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking since July 2020: July 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands.
Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking: May 2018 – 8 providers; August 2018 – 9 providers, 16 brands; June 2019 – 9 providers, 17 brands; July 2019 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands.
November key performance metrics 99.30% Average API availability – unweighted 489ms Average API response time 99.15% Successful API calls (%) 99.72% Average API availability – weighted 804.3m Successful API calls (actual) 0.93% Failed/Rejected API calls Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted November 2021 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Average API availability 99.30% Core hours (06:00-00:00) 99.52% Non core hours (00:00-06:00) 98.65% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2021 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2021 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2021 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2021 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2021 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2021 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: November 2021 Account Requests – AIS 99.83% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.83% Payments – PIS 98.66% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.66% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: November 2021 Account Requests – AIS 99.83% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.77% Payments – PIS 98.66% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.66% Statements 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: November 2021 Account Requests – AIS 96.04% Accounts 96.46% Balances 96.46% Beneficiaries 96.46% Direct Debits 97.57% Payments – AIS 96.6% Payments – PIS 96.04% Products 96.46% Standing Orders – AIS 96.46% Standing Orders – PIS 96.04% Statements 96.46% Transactions 96.46% Bank of Scotland Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.89% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: November 2021 Account Requests – AIS 99.17% Account Requests – CoF 99.58% Accounts 99.17% Balances 99.17% Beneficiaries 99.58% Direct Debits 99.58% Payments – AIS 99.58% Payments – PIS 99.17% Products 99.17% Standing Orders – AIS 99.58% Standing Orders – PIS 99.58% Statements 99.58% Transactions 99.17% Danske Bank Availability by Endpoint Category: November 2021 Account Requests – AIS 99.76% Account Requests – CoF 100.0% Accounts 99.7% Balances 99.71% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.77% Payments – PIS 99.76% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.7% First Direct Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.91% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.99% Halifax Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.8% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% HSBC Business Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.34% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.91% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.99% Lloyds Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.79% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% MBNA Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.78% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.78% Nationwide Building Society Availability by Endpoint Category: November 2021 Account Requests – AIS 99.98% Account Requests – CoF 98.87% Accounts 99.86% Balances 99.87% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 98.98% Payments – CoF 99.99% Payments – PIS 98.38% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.86% NWB Availability by Endpoint Category: November 2021 Account Requests – AIS 99.94% Account Requests – CoF 99.94% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.94% Payments – CoF 99.94% Payments – PIS 99.92% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.92% Statements 100.0% Transactions 99.94% RBS Availability by Endpoint Category: November 2021 Account Requests – AIS 99.89% Account Requests – CoF 99.92% Accounts 99.89% Balances 99.89% Beneficiaries 99.89% Direct Debits 99.89% Payments – AIS 99.89% Payments – CoF 99.89% Payments – PIS 99.9% Products 99.89% Standing Orders – AIS 99.89% Standing Orders – PIS 99.9% Statements 100.0% Transactions 99.89% Santander UK plc Availability by Endpoint Category: November 2021 Account Requests – AIS 99.95% Account Requests – CoF 99.95% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 100.0% Payments – CoF 99.95% Payments – PIS 99.95% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.95% Statements 99.95% Transactions 99.95% UBN Availability by Endpoint Category: November 2021 Account Requests – AIS 99.75% Account Requests – CoF 99.82% Accounts 99.75% Balances 99.75% Beneficiaries 99.75% Direct Debits 99.75% Payments – AIS 99.75% Payments – CoF 99.75% Payments – PIS 99.85% Products 99.75% Standing Orders – AIS 99.75% Standing Orders – PIS 99.85% Transactions 99.75% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted November 2021 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Average weighted API availability 99.72% Core hours (06:00-00:00) 99.82% Non core hours (00:00-06:00) 99.55% Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. November 2021 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. November 2021 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. November 2021 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. November 2021 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. November 2021 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. November 2021 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: November 2021 Account Requests – AIS 99.83% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.83% Payments – PIS 98.66% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.66% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: November 2021 Account Requests – AIS 99.83% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.77% Payments – PIS 98.66% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.73% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.97% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: November 2021 Account Requests – AIS 99.17% Account Requests – CoF 99.58% Accounts 99.17% Balances 99.17% Beneficiaries 99.58% Direct Debits 99.58% Payments – AIS 99.58% Payments – PIS 99.17% Products 99.17% Standing Orders – AIS 99.58% Standing Orders – PIS 99.62% Statements 99.59% Transactions 99.17% Danske Bank Availability by Endpoint Category: November 2021 Account Requests – AIS 99.77% Account Requests – CoF 100.0% Accounts 99.7% Balances 99.71% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.77% Payments – PIS 99.77% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.7% First Direct Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.96% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.99% Halifax Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.93% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% HSBC Business Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.79% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.98% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.99% Lloyds Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.93% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% MBNA Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.78% Beneficiaries 100.0% Direct Debits 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 99.78% Nationwide Building Society Availability by Endpoint Category: November 2021 Account Requests – AIS 99.98% Account Requests – CoF 98.96% Accounts 99.86% Balances 99.87% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 98.98% Payments – CoF 99.99% Payments – PIS 99.41% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.86% NWB Availability by Endpoint Category: November 2021 Account Requests – AIS 99.94% Account Requests – CoF 99.94% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.94% Payments – CoF 99.94% Payments – PIS 99.92% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.92% Statements 100.0% Transactions 99.94% RBS Availability by Endpoint Category: November 2021 Account Requests – AIS 99.89% Account Requests – CoF 99.92% Accounts 99.89% Balances 99.89% Beneficiaries 99.89% Direct Debits 99.89% Payments – AIS 99.89% Payments – CoF 99.89% Payments – PIS 99.9% Products 99.89% Standing Orders – AIS 99.89% Standing Orders – PIS 99.9% Statements 100.0% Transactions 99.89% Santander UK plc Availability by Endpoint Category: November 2021 Account Requests – AIS 99.95% Account Requests – CoF 99.95% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – CoF 99.95% Payments – PIS 99.95% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.95% Statements 99.95% Transactions 99.95% UBN Availability by Endpoint Category: November 2021 Account Requests – AIS 99.75% Account Requests – CoF 99.83% Accounts 99.75% Balances 99.75% Beneficiaries 99.75% Direct Debits 99.75% Payments – AIS 99.75% Payments – CoF 99.75% Payments – PIS 99.85% Products 99.75% Standing Orders – AIS 99.75% Standing Orders – PIS 99.85% Transactions 99.75% Average API response times Average API response times by brand Response times by brand November 2021 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in November. Average API Response Time 489 milliseconds Notes on the data: This chart includes data from 9 providers and 18 brands in total. November 2021 Average API availability by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: This chart includes data from 9 providers and 18 brands in total. November 2021 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): November 2021 Account Requests – AIS 679ms Account Requests – CoF 563ms Accounts 898ms Balances 70ms Beneficiaries 122ms Direct Debits 70ms Payments – CoF 243ms Payments – PIS 101ms Products 74ms Standing Orders – AIS 122ms Standing Orders – PIS 196ms Statements 10ms Transactions 92ms AIB Group (UK) p.l.c. Response times (milliseconds): November 2021 Account Requests – AIS 684ms Account Requests – CoF 544ms Accounts 889ms Balances 68ms Beneficiaries 173ms Direct Debits 75ms Payments – CoF 258ms Payments – PIS 108ms Products 75ms Standing Orders – AIS 112ms Standing Orders – PIS 147ms Statements 7ms Transactions 87ms Bank of Ireland UK Response times (milliseconds): November 2021 Account Requests – AIS 229ms Accounts 424ms Balances 453ms Beneficiaries 761ms Direct Debits 32ms Payments – AIS 603ms Payments – PIS 851ms Products 468ms Standing Orders – AIS 605ms Standing Orders – PIS 650ms Statements 762ms Transactions 451ms Bank of Scotland Response times (milliseconds): November 2021 Account Requests – AIS 322ms Account Requests – CoF 657ms Accounts 238ms Balances 272ms Beneficiaries 424ms Direct Debits 650ms Payments – CoF 317ms Payments – PIS 886ms Products 414ms Standing Orders – AIS 633ms Standing Orders – PIS 678ms Statements 1,045ms Transactions 351ms Barclays Response times (milliseconds): November 2021 Account Requests – AIS 192ms Account Requests – CoF 440ms Accounts 375ms Balances 358ms Beneficiaries 457ms Direct Debits 461ms Payments – AIS 238ms Payments – PIS 390ms Products 720ms Standing Orders – AIS 373ms Standing Orders – PIS 388ms Statements 29ms Transactions 417ms Cater Allen Response times (milliseconds): November 2021 Account Requests – AIS 99ms Account Requests – CoF 269ms Accounts 157ms Balances 103ms Beneficiaries 96ms Direct Debits 94ms Payments – AIS 87ms Payments – PIS 123ms Products 92ms Standing Orders – AIS 92ms Standing Orders – PIS 243ms Statements 98ms Transactions 125ms Danske Bank Response times (milliseconds): November 2021 Account Requests – AIS 201ms Account Requests – CoF 124ms Accounts 975ms Balances 447ms Beneficiaries 1,010ms Direct Debits 1,320ms Payments – AIS 638ms Payments – CoF 382ms Payments – PIS 460ms Products 238ms Standing Orders – AIS 1,403ms Standing Orders – PIS 441ms Transactions 969ms First Direct Response times (milliseconds): November 2021 Account Requests – AIS 183ms Account Requests – CoF 609ms Accounts 445ms Balances 484ms Beneficiaries 613ms Direct Debits 173ms Payments – AIS 417ms Payments – CoF 694ms Payments – PIS 309ms Products 854ms Standing Orders – AIS 171ms Standing Orders – PIS 430ms Transactions 613ms Halifax Response times (milliseconds): November 2021 Account Requests – AIS 321ms Account Requests – CoF 667ms Accounts 238ms Balances 274ms Beneficiaries 446ms Direct Debits 695ms Payments – CoF 315ms Payments – PIS 888ms Products 413ms Standing Orders – AIS 651ms Standing Orders – PIS 747ms Statements 941ms Transactions 354ms HSBC Business Response times (milliseconds): November 2021 Account Requests – AIS 248ms Account Requests – CoF 1,006ms Accounts 597ms Balances 613ms Beneficiaries 453ms Direct Debits 563ms Payments – AIS 930ms Payments – CoF 1,374ms Payments – PIS 1,057ms Products 902ms Standing Orders – AIS 771ms Standing Orders – PIS 552ms Transactions 726ms HSBC Personal Response times (milliseconds): November 2021 Account Requests – AIS 183ms Account Requests – CoF 601ms Accounts 435ms Balances 484ms Beneficiaries 604ms Direct Debits 623ms Payments – AIS 485ms Payments – CoF 691ms Payments – PIS 300ms Products 849ms Standing Orders – AIS 768ms Standing Orders – PIS 361ms Transactions 622ms Lloyds Response times (milliseconds): November 2021 Account Requests – AIS 321ms Account Requests – CoF 704ms Accounts 238ms Balances 272ms Beneficiaries 445ms Direct Debits 681ms Payments – CoF 312ms Payments – PIS 914ms Products 413ms Standing Orders – AIS 631ms Standing Orders – PIS 859ms Statements 955ms Transactions 350ms MBNA Response times (milliseconds): November 2021 Account Requests – AIS 335ms Accounts 238ms Balances 378ms Beneficiaries 330ms Direct Debits 258ms Products 206ms Standing Orders – AIS 316ms Statements 553ms Transactions 393ms Nationwide Building Society Response times (milliseconds): November 2021 Account Requests – AIS 91ms Account Requests – CoF 588ms Accounts 467ms Balances 453ms Beneficiaries 566ms Direct Debits 754ms Payments – AIS 2,309ms Payments – CoF 481ms Payments – PIS 454ms Products 458ms Standing Orders – AIS 336ms Standing Orders – PIS 1,205ms Statements 1,291ms Transactions 334ms NWB Response times (milliseconds): November 2021 Account Requests – AIS 121ms Account Requests – CoF 549ms Accounts 531ms Balances 365ms Beneficiaries 280ms Direct Debits 238ms Payments – AIS 374ms Payments – CoF 216ms Payments – PIS 564ms Products 196ms Standing Orders – AIS 342ms Standing Orders – PIS 491ms Statements 56ms Transactions 424ms RBS Response times (milliseconds): November 2021 Account Requests – AIS 135ms Account Requests – CoF 590ms Accounts 557ms Balances 378ms Beneficiaries 269ms Direct Debits 225ms Payments – AIS 355ms Payments – CoF 239ms Payments – PIS 606ms Products 126ms Standing Orders – AIS 227ms Standing Orders – PIS 610ms Statements 93ms Transactions 413ms Santander UK plc Response times (milliseconds): November 2021 Account Requests – AIS 600ms Account Requests – CoF 701ms Accounts 653ms Balances 744ms Beneficiaries 893ms Direct Debits 737ms Payments – CoF 828ms Payments – PIS 483ms Products 632ms Standing Orders – AIS 736ms Standing Orders – PIS 635ms Statements 705ms Transactions 828ms UBN Response times (milliseconds): November 2021 Account Requests – AIS 150ms Account Requests – CoF 931ms Accounts 518ms Balances 484ms Beneficiaries 276ms Direct Debits 264ms Payments – AIS 436ms Payments – CoF 279ms Payments – PIS 619ms Products 191ms Standing Orders – AIS 213ms Standing Orders – PIS 606ms Transactions 502ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand November 2021 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Successful API calls Total calls 804,284,808 % of overall total calls 99.15% AIS Total calls 711,008,831 % of overall total calls 87.65% PIS Total calls 12,026,775 % of overall total calls 1.48% November 2021 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. November 2021 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. November 2021 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. November 2021 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand November 2021 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed API Calls Total calls 6,886,610 % of overall total calls 0.85% Business Total calls 5,781,754 % of overall total calls 0.71% Technical Total calls 1,104,856 % of overall total calls 0.14% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. November 2021 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. November 2021 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. November 2021 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand November 2021 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Rejected API Calls Total calls 636,784 % of overall total calls 0.079% November 2021 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in November.
November key performance metrics 99.30% Average API availability – unweighted 489ms Average API response time 99.15% Successful API calls (%) 99.72% Average API availability – weighted 804.3m Successful API calls (actual) 0.93% Failed/Rejected API calls
Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted November 2021 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Average API availability 99.30% Core hours (06:00-00:00) 99.52% Non core hours (00:00-06:00) 98.65% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2021 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2021 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2021 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2021 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2021 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2021 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: November 2021 Account Requests – AIS 99.83% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.83% Payments – PIS 98.66% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.66% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: November 2021 Account Requests – AIS 99.83% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.77% Payments – PIS 98.66% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.66% Statements 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: November 2021 Account Requests – AIS 96.04% Accounts 96.46% Balances 96.46% Beneficiaries 96.46% Direct Debits 97.57% Payments – AIS 96.6% Payments – PIS 96.04% Products 96.46% Standing Orders – AIS 96.46% Standing Orders – PIS 96.04% Statements 96.46% Transactions 96.46% Bank of Scotland Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.89% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: November 2021 Account Requests – AIS 99.17% Account Requests – CoF 99.58% Accounts 99.17% Balances 99.17% Beneficiaries 99.58% Direct Debits 99.58% Payments – AIS 99.58% Payments – PIS 99.17% Products 99.17% Standing Orders – AIS 99.58% Standing Orders – PIS 99.58% Statements 99.58% Transactions 99.17% Danske Bank Availability by Endpoint Category: November 2021 Account Requests – AIS 99.76% Account Requests – CoF 100.0% Accounts 99.7% Balances 99.71% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.77% Payments – PIS 99.76% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.7% First Direct Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.91% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.99% Halifax Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.8% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% HSBC Business Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.34% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.91% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.99% Lloyds Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.79% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% MBNA Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.78% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.78% Nationwide Building Society Availability by Endpoint Category: November 2021 Account Requests – AIS 99.98% Account Requests – CoF 98.87% Accounts 99.86% Balances 99.87% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 98.98% Payments – CoF 99.99% Payments – PIS 98.38% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.86% NWB Availability by Endpoint Category: November 2021 Account Requests – AIS 99.94% Account Requests – CoF 99.94% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.94% Payments – CoF 99.94% Payments – PIS 99.92% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.92% Statements 100.0% Transactions 99.94% RBS Availability by Endpoint Category: November 2021 Account Requests – AIS 99.89% Account Requests – CoF 99.92% Accounts 99.89% Balances 99.89% Beneficiaries 99.89% Direct Debits 99.89% Payments – AIS 99.89% Payments – CoF 99.89% Payments – PIS 99.9% Products 99.89% Standing Orders – AIS 99.89% Standing Orders – PIS 99.9% Statements 100.0% Transactions 99.89% Santander UK plc Availability by Endpoint Category: November 2021 Account Requests – AIS 99.95% Account Requests – CoF 99.95% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 100.0% Payments – CoF 99.95% Payments – PIS 99.95% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.95% Statements 99.95% Transactions 99.95% UBN Availability by Endpoint Category: November 2021 Account Requests – AIS 99.75% Account Requests – CoF 99.82% Accounts 99.75% Balances 99.75% Beneficiaries 99.75% Direct Debits 99.75% Payments – AIS 99.75% Payments – CoF 99.75% Payments – PIS 99.85% Products 99.75% Standing Orders – AIS 99.75% Standing Orders – PIS 99.85% Transactions 99.75%
November 2021 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Average API availability 99.30% Core hours (06:00-00:00) 99.52% Non core hours (00:00-06:00) 98.65% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
November 2021 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
November 2021 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
November 2021 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
November 2021 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
November 2021 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
November 2021 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: November 2021 Account Requests – AIS 99.83% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.83% Payments – PIS 98.66% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.66% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: November 2021 Account Requests – AIS 99.83% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.77% Payments – PIS 98.66% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.66% Statements 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: November 2021 Account Requests – AIS 96.04% Accounts 96.46% Balances 96.46% Beneficiaries 96.46% Direct Debits 97.57% Payments – AIS 96.6% Payments – PIS 96.04% Products 96.46% Standing Orders – AIS 96.46% Standing Orders – PIS 96.04% Statements 96.46% Transactions 96.46% Bank of Scotland Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.89% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: November 2021 Account Requests – AIS 99.17% Account Requests – CoF 99.58% Accounts 99.17% Balances 99.17% Beneficiaries 99.58% Direct Debits 99.58% Payments – AIS 99.58% Payments – PIS 99.17% Products 99.17% Standing Orders – AIS 99.58% Standing Orders – PIS 99.58% Statements 99.58% Transactions 99.17% Danske Bank Availability by Endpoint Category: November 2021 Account Requests – AIS 99.76% Account Requests – CoF 100.0% Accounts 99.7% Balances 99.71% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.77% Payments – PIS 99.76% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.7% First Direct Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.91% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.99% Halifax Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.8% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% HSBC Business Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.34% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.91% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.99% Lloyds Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.79% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% MBNA Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.78% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.78% Nationwide Building Society Availability by Endpoint Category: November 2021 Account Requests – AIS 99.98% Account Requests – CoF 98.87% Accounts 99.86% Balances 99.87% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 98.98% Payments – CoF 99.99% Payments – PIS 98.38% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.86% NWB Availability by Endpoint Category: November 2021 Account Requests – AIS 99.94% Account Requests – CoF 99.94% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.94% Payments – CoF 99.94% Payments – PIS 99.92% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.92% Statements 100.0% Transactions 99.94% RBS Availability by Endpoint Category: November 2021 Account Requests – AIS 99.89% Account Requests – CoF 99.92% Accounts 99.89% Balances 99.89% Beneficiaries 99.89% Direct Debits 99.89% Payments – AIS 99.89% Payments – CoF 99.89% Payments – PIS 99.9% Products 99.89% Standing Orders – AIS 99.89% Standing Orders – PIS 99.9% Statements 100.0% Transactions 99.89% Santander UK plc Availability by Endpoint Category: November 2021 Account Requests – AIS 99.95% Account Requests – CoF 99.95% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 100.0% Payments – CoF 99.95% Payments – PIS 99.95% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.95% Statements 99.95% Transactions 99.95% UBN Availability by Endpoint Category: November 2021 Account Requests – AIS 99.75% Account Requests – CoF 99.82% Accounts 99.75% Balances 99.75% Beneficiaries 99.75% Direct Debits 99.75% Payments – AIS 99.75% Payments – CoF 99.75% Payments – PIS 99.85% Products 99.75% Standing Orders – AIS 99.75% Standing Orders – PIS 99.85% Transactions 99.75%
Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted November 2021 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Average weighted API availability 99.72% Core hours (06:00-00:00) 99.82% Non core hours (00:00-06:00) 99.55% Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. November 2021 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. November 2021 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. November 2021 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. November 2021 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. November 2021 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. November 2021 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: November 2021 Account Requests – AIS 99.83% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.83% Payments – PIS 98.66% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.66% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: November 2021 Account Requests – AIS 99.83% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.77% Payments – PIS 98.66% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.73% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.97% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: November 2021 Account Requests – AIS 99.17% Account Requests – CoF 99.58% Accounts 99.17% Balances 99.17% Beneficiaries 99.58% Direct Debits 99.58% Payments – AIS 99.58% Payments – PIS 99.17% Products 99.17% Standing Orders – AIS 99.58% Standing Orders – PIS 99.62% Statements 99.59% Transactions 99.17% Danske Bank Availability by Endpoint Category: November 2021 Account Requests – AIS 99.77% Account Requests – CoF 100.0% Accounts 99.7% Balances 99.71% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.77% Payments – PIS 99.77% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.7% First Direct Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.96% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.99% Halifax Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.93% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% HSBC Business Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.79% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.98% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.99% Lloyds Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.93% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% MBNA Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.78% Beneficiaries 100.0% Direct Debits 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 99.78% Nationwide Building Society Availability by Endpoint Category: November 2021 Account Requests – AIS 99.98% Account Requests – CoF 98.96% Accounts 99.86% Balances 99.87% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 98.98% Payments – CoF 99.99% Payments – PIS 99.41% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.86% NWB Availability by Endpoint Category: November 2021 Account Requests – AIS 99.94% Account Requests – CoF 99.94% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.94% Payments – CoF 99.94% Payments – PIS 99.92% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.92% Statements 100.0% Transactions 99.94% RBS Availability by Endpoint Category: November 2021 Account Requests – AIS 99.89% Account Requests – CoF 99.92% Accounts 99.89% Balances 99.89% Beneficiaries 99.89% Direct Debits 99.89% Payments – AIS 99.89% Payments – CoF 99.89% Payments – PIS 99.9% Products 99.89% Standing Orders – AIS 99.89% Standing Orders – PIS 99.9% Statements 100.0% Transactions 99.89% Santander UK plc Availability by Endpoint Category: November 2021 Account Requests – AIS 99.95% Account Requests – CoF 99.95% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – CoF 99.95% Payments – PIS 99.95% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.95% Statements 99.95% Transactions 99.95% UBN Availability by Endpoint Category: November 2021 Account Requests – AIS 99.75% Account Requests – CoF 99.83% Accounts 99.75% Balances 99.75% Beneficiaries 99.75% Direct Debits 99.75% Payments – AIS 99.75% Payments – CoF 99.75% Payments – PIS 99.85% Products 99.75% Standing Orders – AIS 99.75% Standing Orders – PIS 99.85% Transactions 99.75%
November 2021 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Average weighted API availability 99.72% Core hours (06:00-00:00) 99.82% Non core hours (00:00-06:00) 99.55% Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
November 2021 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
November 2021 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
November 2021 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
November 2021 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
November 2021 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
November 2021 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: November 2021 Account Requests – AIS 99.83% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.83% Payments – PIS 98.66% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.66% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: November 2021 Account Requests – AIS 99.83% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.77% Payments – PIS 98.66% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.73% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.97% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: November 2021 Account Requests – AIS 99.17% Account Requests – CoF 99.58% Accounts 99.17% Balances 99.17% Beneficiaries 99.58% Direct Debits 99.58% Payments – AIS 99.58% Payments – PIS 99.17% Products 99.17% Standing Orders – AIS 99.58% Standing Orders – PIS 99.62% Statements 99.59% Transactions 99.17% Danske Bank Availability by Endpoint Category: November 2021 Account Requests – AIS 99.77% Account Requests – CoF 100.0% Accounts 99.7% Balances 99.71% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.77% Payments – PIS 99.77% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.7% First Direct Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.96% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.99% Halifax Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.93% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% HSBC Business Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.79% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.98% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.99% Lloyds Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.93% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% MBNA Availability by Endpoint Category: November 2021 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.78% Beneficiaries 100.0% Direct Debits 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 99.78% Nationwide Building Society Availability by Endpoint Category: November 2021 Account Requests – AIS 99.98% Account Requests – CoF 98.96% Accounts 99.86% Balances 99.87% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 98.98% Payments – CoF 99.99% Payments – PIS 99.41% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.86% NWB Availability by Endpoint Category: November 2021 Account Requests – AIS 99.94% Account Requests – CoF 99.94% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.94% Payments – CoF 99.94% Payments – PIS 99.92% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.92% Statements 100.0% Transactions 99.94% RBS Availability by Endpoint Category: November 2021 Account Requests – AIS 99.89% Account Requests – CoF 99.92% Accounts 99.89% Balances 99.89% Beneficiaries 99.89% Direct Debits 99.89% Payments – AIS 99.89% Payments – CoF 99.89% Payments – PIS 99.9% Products 99.89% Standing Orders – AIS 99.89% Standing Orders – PIS 99.9% Statements 100.0% Transactions 99.89% Santander UK plc Availability by Endpoint Category: November 2021 Account Requests – AIS 99.95% Account Requests – CoF 99.95% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – CoF 99.95% Payments – PIS 99.95% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.95% Statements 99.95% Transactions 99.95% UBN Availability by Endpoint Category: November 2021 Account Requests – AIS 99.75% Account Requests – CoF 99.83% Accounts 99.75% Balances 99.75% Beneficiaries 99.75% Direct Debits 99.75% Payments – AIS 99.75% Payments – CoF 99.75% Payments – PIS 99.85% Products 99.75% Standing Orders – AIS 99.75% Standing Orders – PIS 99.85% Transactions 99.75%
Average API response times Average API response times by brand Response times by brand November 2021 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in November. Average API Response Time 489 milliseconds Notes on the data: This chart includes data from 9 providers and 18 brands in total. November 2021 Average API availability by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: This chart includes data from 9 providers and 18 brands in total. November 2021 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): November 2021 Account Requests – AIS 679ms Account Requests – CoF 563ms Accounts 898ms Balances 70ms Beneficiaries 122ms Direct Debits 70ms Payments – CoF 243ms Payments – PIS 101ms Products 74ms Standing Orders – AIS 122ms Standing Orders – PIS 196ms Statements 10ms Transactions 92ms AIB Group (UK) p.l.c. Response times (milliseconds): November 2021 Account Requests – AIS 684ms Account Requests – CoF 544ms Accounts 889ms Balances 68ms Beneficiaries 173ms Direct Debits 75ms Payments – CoF 258ms Payments – PIS 108ms Products 75ms Standing Orders – AIS 112ms Standing Orders – PIS 147ms Statements 7ms Transactions 87ms Bank of Ireland UK Response times (milliseconds): November 2021 Account Requests – AIS 229ms Accounts 424ms Balances 453ms Beneficiaries 761ms Direct Debits 32ms Payments – AIS 603ms Payments – PIS 851ms Products 468ms Standing Orders – AIS 605ms Standing Orders – PIS 650ms Statements 762ms Transactions 451ms Bank of Scotland Response times (milliseconds): November 2021 Account Requests – AIS 322ms Account Requests – CoF 657ms Accounts 238ms Balances 272ms Beneficiaries 424ms Direct Debits 650ms Payments – CoF 317ms Payments – PIS 886ms Products 414ms Standing Orders – AIS 633ms Standing Orders – PIS 678ms Statements 1,045ms Transactions 351ms Barclays Response times (milliseconds): November 2021 Account Requests – AIS 192ms Account Requests – CoF 440ms Accounts 375ms Balances 358ms Beneficiaries 457ms Direct Debits 461ms Payments – AIS 238ms Payments – PIS 390ms Products 720ms Standing Orders – AIS 373ms Standing Orders – PIS 388ms Statements 29ms Transactions 417ms Cater Allen Response times (milliseconds): November 2021 Account Requests – AIS 99ms Account Requests – CoF 269ms Accounts 157ms Balances 103ms Beneficiaries 96ms Direct Debits 94ms Payments – AIS 87ms Payments – PIS 123ms Products 92ms Standing Orders – AIS 92ms Standing Orders – PIS 243ms Statements 98ms Transactions 125ms Danske Bank Response times (milliseconds): November 2021 Account Requests – AIS 201ms Account Requests – CoF 124ms Accounts 975ms Balances 447ms Beneficiaries 1,010ms Direct Debits 1,320ms Payments – AIS 638ms Payments – CoF 382ms Payments – PIS 460ms Products 238ms Standing Orders – AIS 1,403ms Standing Orders – PIS 441ms Transactions 969ms First Direct Response times (milliseconds): November 2021 Account Requests – AIS 183ms Account Requests – CoF 609ms Accounts 445ms Balances 484ms Beneficiaries 613ms Direct Debits 173ms Payments – AIS 417ms Payments – CoF 694ms Payments – PIS 309ms Products 854ms Standing Orders – AIS 171ms Standing Orders – PIS 430ms Transactions 613ms Halifax Response times (milliseconds): November 2021 Account Requests – AIS 321ms Account Requests – CoF 667ms Accounts 238ms Balances 274ms Beneficiaries 446ms Direct Debits 695ms Payments – CoF 315ms Payments – PIS 888ms Products 413ms Standing Orders – AIS 651ms Standing Orders – PIS 747ms Statements 941ms Transactions 354ms HSBC Business Response times (milliseconds): November 2021 Account Requests – AIS 248ms Account Requests – CoF 1,006ms Accounts 597ms Balances 613ms Beneficiaries 453ms Direct Debits 563ms Payments – AIS 930ms Payments – CoF 1,374ms Payments – PIS 1,057ms Products 902ms Standing Orders – AIS 771ms Standing Orders – PIS 552ms Transactions 726ms HSBC Personal Response times (milliseconds): November 2021 Account Requests – AIS 183ms Account Requests – CoF 601ms Accounts 435ms Balances 484ms Beneficiaries 604ms Direct Debits 623ms Payments – AIS 485ms Payments – CoF 691ms Payments – PIS 300ms Products 849ms Standing Orders – AIS 768ms Standing Orders – PIS 361ms Transactions 622ms Lloyds Response times (milliseconds): November 2021 Account Requests – AIS 321ms Account Requests – CoF 704ms Accounts 238ms Balances 272ms Beneficiaries 445ms Direct Debits 681ms Payments – CoF 312ms Payments – PIS 914ms Products 413ms Standing Orders – AIS 631ms Standing Orders – PIS 859ms Statements 955ms Transactions 350ms MBNA Response times (milliseconds): November 2021 Account Requests – AIS 335ms Accounts 238ms Balances 378ms Beneficiaries 330ms Direct Debits 258ms Products 206ms Standing Orders – AIS 316ms Statements 553ms Transactions 393ms Nationwide Building Society Response times (milliseconds): November 2021 Account Requests – AIS 91ms Account Requests – CoF 588ms Accounts 467ms Balances 453ms Beneficiaries 566ms Direct Debits 754ms Payments – AIS 2,309ms Payments – CoF 481ms Payments – PIS 454ms Products 458ms Standing Orders – AIS 336ms Standing Orders – PIS 1,205ms Statements 1,291ms Transactions 334ms NWB Response times (milliseconds): November 2021 Account Requests – AIS 121ms Account Requests – CoF 549ms Accounts 531ms Balances 365ms Beneficiaries 280ms Direct Debits 238ms Payments – AIS 374ms Payments – CoF 216ms Payments – PIS 564ms Products 196ms Standing Orders – AIS 342ms Standing Orders – PIS 491ms Statements 56ms Transactions 424ms RBS Response times (milliseconds): November 2021 Account Requests – AIS 135ms Account Requests – CoF 590ms Accounts 557ms Balances 378ms Beneficiaries 269ms Direct Debits 225ms Payments – AIS 355ms Payments – CoF 239ms Payments – PIS 606ms Products 126ms Standing Orders – AIS 227ms Standing Orders – PIS 610ms Statements 93ms Transactions 413ms Santander UK plc Response times (milliseconds): November 2021 Account Requests – AIS 600ms Account Requests – CoF 701ms Accounts 653ms Balances 744ms Beneficiaries 893ms Direct Debits 737ms Payments – CoF 828ms Payments – PIS 483ms Products 632ms Standing Orders – AIS 736ms Standing Orders – PIS 635ms Statements 705ms Transactions 828ms UBN Response times (milliseconds): November 2021 Account Requests – AIS 150ms Account Requests – CoF 931ms Accounts 518ms Balances 484ms Beneficiaries 276ms Direct Debits 264ms Payments – AIS 436ms Payments – CoF 279ms Payments – PIS 619ms Products 191ms Standing Orders – AIS 213ms Standing Orders – PIS 606ms Transactions 502ms
November 2021 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in November. Average API Response Time 489 milliseconds Notes on the data: This chart includes data from 9 providers and 18 brands in total.
November 2021 Average API availability by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: This chart includes data from 9 providers and 18 brands in total.
November 2021 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): November 2021 Account Requests – AIS 679ms Account Requests – CoF 563ms Accounts 898ms Balances 70ms Beneficiaries 122ms Direct Debits 70ms Payments – CoF 243ms Payments – PIS 101ms Products 74ms Standing Orders – AIS 122ms Standing Orders – PIS 196ms Statements 10ms Transactions 92ms AIB Group (UK) p.l.c. Response times (milliseconds): November 2021 Account Requests – AIS 684ms Account Requests – CoF 544ms Accounts 889ms Balances 68ms Beneficiaries 173ms Direct Debits 75ms Payments – CoF 258ms Payments – PIS 108ms Products 75ms Standing Orders – AIS 112ms Standing Orders – PIS 147ms Statements 7ms Transactions 87ms Bank of Ireland UK Response times (milliseconds): November 2021 Account Requests – AIS 229ms Accounts 424ms Balances 453ms Beneficiaries 761ms Direct Debits 32ms Payments – AIS 603ms Payments – PIS 851ms Products 468ms Standing Orders – AIS 605ms Standing Orders – PIS 650ms Statements 762ms Transactions 451ms Bank of Scotland Response times (milliseconds): November 2021 Account Requests – AIS 322ms Account Requests – CoF 657ms Accounts 238ms Balances 272ms Beneficiaries 424ms Direct Debits 650ms Payments – CoF 317ms Payments – PIS 886ms Products 414ms Standing Orders – AIS 633ms Standing Orders – PIS 678ms Statements 1,045ms Transactions 351ms Barclays Response times (milliseconds): November 2021 Account Requests – AIS 192ms Account Requests – CoF 440ms Accounts 375ms Balances 358ms Beneficiaries 457ms Direct Debits 461ms Payments – AIS 238ms Payments – PIS 390ms Products 720ms Standing Orders – AIS 373ms Standing Orders – PIS 388ms Statements 29ms Transactions 417ms Cater Allen Response times (milliseconds): November 2021 Account Requests – AIS 99ms Account Requests – CoF 269ms Accounts 157ms Balances 103ms Beneficiaries 96ms Direct Debits 94ms Payments – AIS 87ms Payments – PIS 123ms Products 92ms Standing Orders – AIS 92ms Standing Orders – PIS 243ms Statements 98ms Transactions 125ms Danske Bank Response times (milliseconds): November 2021 Account Requests – AIS 201ms Account Requests – CoF 124ms Accounts 975ms Balances 447ms Beneficiaries 1,010ms Direct Debits 1,320ms Payments – AIS 638ms Payments – CoF 382ms Payments – PIS 460ms Products 238ms Standing Orders – AIS 1,403ms Standing Orders – PIS 441ms Transactions 969ms First Direct Response times (milliseconds): November 2021 Account Requests – AIS 183ms Account Requests – CoF 609ms Accounts 445ms Balances 484ms Beneficiaries 613ms Direct Debits 173ms Payments – AIS 417ms Payments – CoF 694ms Payments – PIS 309ms Products 854ms Standing Orders – AIS 171ms Standing Orders – PIS 430ms Transactions 613ms Halifax Response times (milliseconds): November 2021 Account Requests – AIS 321ms Account Requests – CoF 667ms Accounts 238ms Balances 274ms Beneficiaries 446ms Direct Debits 695ms Payments – CoF 315ms Payments – PIS 888ms Products 413ms Standing Orders – AIS 651ms Standing Orders – PIS 747ms Statements 941ms Transactions 354ms HSBC Business Response times (milliseconds): November 2021 Account Requests – AIS 248ms Account Requests – CoF 1,006ms Accounts 597ms Balances 613ms Beneficiaries 453ms Direct Debits 563ms Payments – AIS 930ms Payments – CoF 1,374ms Payments – PIS 1,057ms Products 902ms Standing Orders – AIS 771ms Standing Orders – PIS 552ms Transactions 726ms HSBC Personal Response times (milliseconds): November 2021 Account Requests – AIS 183ms Account Requests – CoF 601ms Accounts 435ms Balances 484ms Beneficiaries 604ms Direct Debits 623ms Payments – AIS 485ms Payments – CoF 691ms Payments – PIS 300ms Products 849ms Standing Orders – AIS 768ms Standing Orders – PIS 361ms Transactions 622ms Lloyds Response times (milliseconds): November 2021 Account Requests – AIS 321ms Account Requests – CoF 704ms Accounts 238ms Balances 272ms Beneficiaries 445ms Direct Debits 681ms Payments – CoF 312ms Payments – PIS 914ms Products 413ms Standing Orders – AIS 631ms Standing Orders – PIS 859ms Statements 955ms Transactions 350ms MBNA Response times (milliseconds): November 2021 Account Requests – AIS 335ms Accounts 238ms Balances 378ms Beneficiaries 330ms Direct Debits 258ms Products 206ms Standing Orders – AIS 316ms Statements 553ms Transactions 393ms Nationwide Building Society Response times (milliseconds): November 2021 Account Requests – AIS 91ms Account Requests – CoF 588ms Accounts 467ms Balances 453ms Beneficiaries 566ms Direct Debits 754ms Payments – AIS 2,309ms Payments – CoF 481ms Payments – PIS 454ms Products 458ms Standing Orders – AIS 336ms Standing Orders – PIS 1,205ms Statements 1,291ms Transactions 334ms NWB Response times (milliseconds): November 2021 Account Requests – AIS 121ms Account Requests – CoF 549ms Accounts 531ms Balances 365ms Beneficiaries 280ms Direct Debits 238ms Payments – AIS 374ms Payments – CoF 216ms Payments – PIS 564ms Products 196ms Standing Orders – AIS 342ms Standing Orders – PIS 491ms Statements 56ms Transactions 424ms RBS Response times (milliseconds): November 2021 Account Requests – AIS 135ms Account Requests – CoF 590ms Accounts 557ms Balances 378ms Beneficiaries 269ms Direct Debits 225ms Payments – AIS 355ms Payments – CoF 239ms Payments – PIS 606ms Products 126ms Standing Orders – AIS 227ms Standing Orders – PIS 610ms Statements 93ms Transactions 413ms Santander UK plc Response times (milliseconds): November 2021 Account Requests – AIS 600ms Account Requests – CoF 701ms Accounts 653ms Balances 744ms Beneficiaries 893ms Direct Debits 737ms Payments – CoF 828ms Payments – PIS 483ms Products 632ms Standing Orders – AIS 736ms Standing Orders – PIS 635ms Statements 705ms Transactions 828ms UBN Response times (milliseconds): November 2021 Account Requests – AIS 150ms Account Requests – CoF 931ms Accounts 518ms Balances 484ms Beneficiaries 276ms Direct Debits 264ms Payments – AIS 436ms Payments – CoF 279ms Payments – PIS 619ms Products 191ms Standing Orders – AIS 213ms Standing Orders – PIS 606ms Transactions 502ms
Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand November 2021 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Successful API calls Total calls 804,284,808 % of overall total calls 99.15% AIS Total calls 711,008,831 % of overall total calls 87.65% PIS Total calls 12,026,775 % of overall total calls 1.48% November 2021 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. November 2021 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. November 2021 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. November 2021 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November.
November 2021 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Successful API calls Total calls 804,284,808 % of overall total calls 99.15% AIS Total calls 711,008,831 % of overall total calls 87.65% PIS Total calls 12,026,775 % of overall total calls 1.48%
November 2021 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November.
November 2021 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November.
November 2021 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November.
November 2021 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November.
Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand November 2021 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed API Calls Total calls 6,886,610 % of overall total calls 0.85% Business Total calls 5,781,754 % of overall total calls 0.71% Technical Total calls 1,104,856 % of overall total calls 0.14% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. November 2021 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. November 2021 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. November 2021 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
November 2021 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed API Calls Total calls 6,886,610 % of overall total calls 0.85% Business Total calls 5,781,754 % of overall total calls 0.71% Technical Total calls 1,104,856 % of overall total calls 0.14% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
November 2021 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
November 2021 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
November 2021 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
Rejected API calls Rejected API calls by brand November 2021 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Rejected API Calls Total calls 636,784 % of overall total calls 0.079% November 2021 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in November.
November 2021 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Rejected API Calls Total calls 636,784 % of overall total calls 0.079%
November 2021 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in November.