API Performance Stats

Average API availability – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

March 2021: Please note that this month’s Average API Availability figures have been disproportionately affected by the data provided by a single ASPSP, who experienced extended downtime on a single endpoint that typically accounts for <0.05% of API call volumes – Average API Availability excluding the affected endpoint was 99.22%.

Notes on the data: Average API availability is based on data submitted by account providers (ASPSPs) to Open Banking. May-July 2018 includes data from 8 providers. August 2018 onwards includes data from 9 providers and 16 brands in total. In June 2019, the number of brands increased to 17. In July 2019 this increased to 18 brands. Since May 2020 we have 19 brands

Average API availability – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs.

Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.

Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking. May-July 2018 includes data from 8 providers. August 2018 onwards includes data from 9 providers and 16 brands in total. In June 2019, the number of brands increased to 17. In July 2019 this increased to 18 brands. Since May 2020 we have 19 brands. Data to calculate weighted availability was not collected prior to September 2019, and does not include Bank of Ireland as data is not provided.

Successful API calls

This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs.

Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking. May-July 2018 includes data from 8 providers. August 2018 onwards includes data from 9 providers and 16 brands in total. In June 2019, the number of brands increased to 17. In July 2019 this increased to 18 brands. Since May 2020 we have 19 brands

Successful Payments

This chart shows the number of successful payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs.

Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking since July 2020. Since July 2020 we have 19 brands.

Average API call response times

This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs.

Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking. May-July 2018 includes data from 8 providers. August to November 2018 includes data from 8 providers and 15 brands in total. December 2018 onwards includes data from 9 providers and 16 brands. In June 2019, the number of brands increased to 17. In July 2019 this increased to 18 brands. Since May 2020 we have 19 brands

July key performance metrics

99.53%

Average API availability – unweighted

530ms

Average API response time

98.94%

Successful API calls (%)

99.76%

Average API availability – weighted

839.9m

Successful API calls (actual)

1.14%

Failed/Rejected API calls

July 2021

Average API availability – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July.

Average API availability

99.53%

Core hours (06:00-00:00)

99.76%

Non core hours (00:00-06:00)

98.82%

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

July 2021

Average API availability by brand – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

July 2021

Core hours by brand (06:00 – 0:00) – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

July 2021

Non core hours by brand (00:00 – 6:00) – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

July 2021

AIS availability by brand – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

July 2021

PIS availability by brand – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

July 2021

API availability by category – unweighted

Select an account provider

AIB (NI) Availability by Endpoint Category:

July 2021
Account Requests – AIS

99.73%

Account Requests – CoF

99.64%

Accounts

100.0%

Balances

100.0%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – CoF

99.64%

Payments – PIS

98.59%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

100.0%

AIB Group (UK) p.l.c. Availability by Endpoint Category:

July 2021
Account Requests – AIS

99.73%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

100.0%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – CoF

100.0%

Payments – PIS

99.13%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

99.13%

Statements

100.0%

Transactions

100.0%

Bank of Ireland UK Availability by Endpoint Category:

July 2021
Account Requests – AIS

98.45%

Accounts

98.49%

Balances

98.49%

Beneficiaries

98.49%

Direct Debits

99.6%

Payments – AIS

99.56%

Payments – PIS

98.45%

Products

98.45%

Standing Orders – AIS

98.45%

Standing Orders – PIS

98.89%

Statements

98.45%

Transactions

98.49%

Bank of Scotland Availability by Endpoint Category:

July 2021
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

99.99%

Balances

99.99%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

99.98%

Barclays Availability by Endpoint Category:

July 2021
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

100.0%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – PIS

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

100.0%

Cater Allen Availability by Endpoint Category:

July 2021
Account Requests – AIS

98.39%

Accounts

98.39%

Balances

98.39%

Beneficiaries

98.92%

Direct Debits

98.92%

Payments – AIS

98.92%

Payments – PIS

98.39%

Products

98.92%

Standing Orders – AIS

98.92%

Standing Orders – PIS

99.46%

Statements

98.92%

Transactions

98.39%

Danske Bank Availability by Endpoint Category:

July 2021
Account Requests – AIS

99.68%

Account Requests – CoF

100.0%

Accounts

99.13%

Balances

99.13%

Beneficiaries

99.71%

Direct Debits

99.81%

Payments – AIS

100.0%

Payments – CoF

99.62%

Payments – PIS

99.43%

Products

100.0%

Standing Orders – AIS

99.81%

Standing Orders – PIS

100.0%

Transactions

99.13%

First Direct Availability by Endpoint Category:

July 2021
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

99.97%

Balances

99.97%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

99.98%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Transactions

99.86%

Halifax Availability by Endpoint Category:

July 2021
Account Requests – AIS

99.99%

Account Requests – CoF

100.0%

Accounts

99.99%

Balances

99.99%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

99.82%

HSBC Business Availability by Endpoint Category:

July 2021
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

99.97%

Balances

99.96%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

99.72%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Transactions

99.93%

HSBC Personal Availability by Endpoint Category:

July 2021
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

99.97%

Balances

99.97%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

99.64%

Products

99.99%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Transactions

99.87%

Lloyds Availability by Endpoint Category:

July 2021
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

99.99%

Balances

99.98%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

99.63%

M&S Bank Availability by Endpoint Category:

July 2021
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

99.95%

Balances

99.96%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

99.72%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Transactions

99.96%

MBNA Availability by Endpoint Category:

July 2021
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

99.89%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

99.9%

Nationwide Building Society Availability by Endpoint Category:

July 2021
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

100.0%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

100.0%

Products

100.0%

Standing Orders – AIS

99.99%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

100.0%

NWB Availability by Endpoint Category:

July 2021
Account Requests – AIS

99.98%

Account Requests – CoF

99.98%

Accounts

99.98%

Balances

99.98%

Beneficiaries

99.98%

Direct Debits

99.98%

Payments – AIS

99.98%

Payments – CoF

99.98%

Payments – PIS

99.83%

Products

99.98%

Standing Orders – AIS

99.98%

Standing Orders – PIS

99.83%

Transactions

99.98%

RBS Availability by Endpoint Category:

July 2021
Account Requests – AIS

99.98%

Account Requests – CoF

99.98%

Accounts

99.98%

Balances

99.98%

Beneficiaries

99.98%

Direct Debits

99.98%

Payments – AIS

99.98%

Payments – CoF

99.98%

Payments – PIS

99.98%

Products

99.98%

Standing Orders – AIS

99.98%

Standing Orders – PIS

99.98%

Transactions

99.98%

Santander UK plc Availability by Endpoint Category:

July 2021
Account Requests – AIS

99.68%

Account Requests – CoF

99.85%

Accounts

99.68%

Balances

99.68%

Beneficiaries

99.68%

Direct Debits

99.68%

Payments – AIS

100.0%

Payments – CoF

99.85%

Payments – PIS

99.85%

Products

99.68%

Standing Orders – AIS

99.68%

Standing Orders – PIS

99.85%

Statements

99.68%

Transactions

99.68%

UBN Availability by Endpoint Category:

July 2021
Account Requests – AIS

99.97%

Account Requests – CoF

100.0%

Accounts

99.97%

Balances

99.97%

Beneficiaries

99.97%

Direct Debits

99.97%

Payments – AIS

100.0%

Payments – CoF

99.98%

Payments – PIS

99.97%

Products

99.97%

Standing Orders – AIS

99.97%

Standing Orders – PIS

99.97%

Transactions

99.97%

July 2021

Average API availability – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July.

Average weighted API availability

99.76%

Core hours (06:00-00:00)

99.88%

Non core hours (00:00-06:00)

99.88%

Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided.

Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.

 

July 2021

Average API availability by brand – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July.

Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided.

Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.

 

July 2021

Core hours by brand (06:00 – 0:00) – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July.

Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided.

Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.

 

July 2021

Non core hours by brand (00:00 – 6:00) – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July.

Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided.

Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.

 

July 2021

AIS availability by brand – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July.

Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided.

Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.

 

July 2021

PIS availability by brand – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July.

Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided.

Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.

 

July 2021

API availability by category – weighted

Select an account provider

AIB (NI) Availability by Endpoint Category:

July 2021
Account Requests – AIS

99.73%

Account Requests – CoF

99.76%

Accounts

100.0%

Balances

100.0%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – CoF

99.64%

Payments – PIS

98.95%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

100.0%

AIB Group (UK) p.l.c. Availability by Endpoint Category:

July 2021
Account Requests – AIS

99.73%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

100.0%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – CoF

100.0%

Payments – PIS

99.13%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

99.27%

Statements

100.0%

Transactions

100.0%

Bank of Scotland Availability by Endpoint Category:

July 2021
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

99.99%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

99.98%

Barclays Availability by Endpoint Category:

July 2021
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

100.0%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – PIS

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

100.0%

Cater Allen Availability by Endpoint Category:

July 2021
Account Requests – AIS

98.39%

Accounts

98.39%

Balances

98.39%

Beneficiaries

98.92%

Direct Debits

98.92%

Payments – AIS

98.92%

Payments – PIS

98.62%

Products

98.92%

Standing Orders – AIS

98.92%

Standing Orders – PIS

99.28%

Statements

98.92%

Transactions

98.39%

Danske Bank Availability by Endpoint Category:

July 2021
Account Requests – AIS

99.73%

Account Requests – CoF

100.0%

Accounts

99.13%

Balances

99.13%

Beneficiaries

99.72%

Direct Debits

99.81%

Payments – AIS

100.0%

Payments – CoF

99.62%

Payments – PIS

99.81%

Products

100.0%

Standing Orders – AIS

99.81%

Standing Orders – PIS

100.0%

Transactions

99.13%

First Direct Availability by Endpoint Category:

July 2021
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

99.97%

Balances

99.97%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

99.99%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Transactions

99.86%

Halifax Availability by Endpoint Category:

July 2021
Account Requests – AIS

99.99%

Account Requests – CoF

100.0%

Accounts

99.99%

Balances

99.99%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

99.82%

HSBC Business Availability by Endpoint Category:

July 2021
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

99.97%

Balances

99.96%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

99.88%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Transactions

99.93%

HSBC Personal Availability by Endpoint Category:

July 2021
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

99.97%

Balances

99.97%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

99.84%

Products

99.99%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Transactions

99.87%

Lloyds Availability by Endpoint Category:

July 2021
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

99.99%

Balances

99.98%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

99.63%

M&S Bank Availability by Endpoint Category:

July 2021
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

99.97%

Balances

99.96%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

99.81%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Transactions

99.96%

MBNA Availability by Endpoint Category:

July 2021
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

99.89%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Statements

100.0%

Transactions

99.9%

Nationwide Building Society Availability by Endpoint Category:

July 2021
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

100.0%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

100.0%

Products

100.0%

Standing Orders – AIS

99.99%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

100.0%

NWB Availability by Endpoint Category:

July 2021
Account Requests – AIS

99.98%

Account Requests – CoF

99.98%

Accounts

99.98%

Balances

99.98%

Beneficiaries

99.98%

Direct Debits

99.98%

Payments – AIS

99.98%

Payments – CoF

99.98%

Payments – PIS

99.83%

Products

99.98%

Standing Orders – AIS

99.98%

Standing Orders – PIS

99.86%

Transactions

99.98%

RBS Availability by Endpoint Category:

July 2021
Account Requests – AIS

99.98%

Account Requests – CoF

99.98%

Accounts

99.98%

Balances

99.98%

Beneficiaries

99.98%

Direct Debits

99.98%

Payments – AIS

99.98%

Payments – CoF

99.98%

Payments – PIS

99.98%

Products

99.98%

Standing Orders – AIS

99.98%

Standing Orders – PIS

99.99%

Transactions

99.98%

Santander UK plc Availability by Endpoint Category:

July 2021
Account Requests – AIS

99.68%

Account Requests – CoF

99.85%

Accounts

99.68%

Balances

99.68%

Beneficiaries

99.68%

Direct Debits

99.68%

Payments – CoF

99.85%

Payments – PIS

99.85%

Products

99.68%

Standing Orders – AIS

99.68%

Standing Orders – PIS

99.88%

Statements

99.68%

Transactions

99.68%

UBN Availability by Endpoint Category:

July 2021
Account Requests – AIS

99.97%

Account Requests – CoF

100.0%

Accounts

99.97%

Balances

99.97%

Beneficiaries

99.97%

Direct Debits

99.97%

Payments – AIS

100.0%

Payments – CoF

99.98%

Payments – PIS

99.97%

Products

99.97%

Standing Orders – AIS

99.97%

Standing Orders – PIS

99.97%

Transactions

99.97%

July 2021

Average API response times

This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in July.

Average API Response Time

530 milliseconds

Notes on the data: This chart includes data from 9 providers and 19 brands in total.

July 2021

Average API availability by brand

This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in July.

Notes on the data: This chart includes data from 9 providers and 19 brands in total.

July 2021

Response times by brand

Select an account provider

AIB (NI) Response times (milliseconds):

July 2021
Account Requests – AIS

478ms

Account Requests – CoF

421ms

Accounts

488ms

Balances

75ms

Beneficiaries

221ms

Direct Debits

82ms

Payments – CoF

219ms

Payments – PIS

113ms

Products

81ms

Standing Orders – AIS

113ms

Standing Orders – PIS

194ms

Statements

16ms

Transactions

165ms

AIB Group (UK) p.l.c. Response times (milliseconds):

July 2021
Account Requests – AIS

495ms

Account Requests – CoF

209ms

Accounts

477ms

Balances

73ms

Beneficiaries

144ms

Direct Debits

87ms

Payments – CoF

205ms

Payments – PIS

127ms

Products

82ms

Standing Orders – AIS

117ms

Standing Orders – PIS

137ms

Statements

23ms

Transactions

140ms

Bank of Ireland UK Response times (milliseconds):

July 2021
Account Requests – AIS

276ms

Accounts

472ms

Balances

501ms

Beneficiaries

719ms

Direct Debits

83ms

Payments – AIS

593ms

Payments – PIS

739ms

Products

439ms

Standing Orders – AIS

555ms

Standing Orders – PIS

749ms

Statements

787ms

Transactions

503ms

Bank of Scotland Response times (milliseconds):

July 2021
Account Requests – AIS

321ms

Account Requests – CoF

639ms

Accounts

240ms

Balances

258ms

Beneficiaries

497ms

Direct Debits

398ms

Payments – AIS

1,032ms

Payments – CoF

321ms

Payments – PIS

979ms

Products

520ms

Standing Orders – AIS

391ms

Standing Orders – PIS

574ms

Statements

849ms

Transactions

350ms

Barclays Response times (milliseconds):

July 2021
Account Requests – AIS

198ms

Account Requests – CoF

407ms

Accounts

583ms

Balances

354ms

Beneficiaries

431ms

Direct Debits

426ms

Payments – AIS

974ms

Payments – PIS

409ms

Products

713ms

Standing Orders – AIS

341ms

Standing Orders – PIS

441ms

Statements

1,663ms

Transactions

404ms

Cater Allen Response times (milliseconds):

July 2021
Account Requests – AIS

198ms

Accounts

119ms

Balances

79ms

Beneficiaries

41ms

Direct Debits

38ms

Payments – AIS

37ms

Payments – PIS

291ms

Products

60ms

Standing Orders – AIS

38ms

Standing Orders – PIS

188ms

Statements

37ms

Transactions

84ms

Danske Bank Response times (milliseconds):

July 2021
Account Requests – AIS

199ms

Account Requests – CoF

286ms

Accounts

1,020ms

Balances

543ms

Beneficiaries

1,138ms

Direct Debits

805ms

Payments – AIS

648ms

Payments – CoF

380ms

Payments – PIS

442ms

Products

230ms

Standing Orders – AIS

1,426ms

Standing Orders – PIS

413ms

Transactions

993ms

First Direct Response times (milliseconds):

July 2021
Account Requests – AIS

248ms

Account Requests – CoF

680ms

Accounts

466ms

Balances

497ms

Beneficiaries

648ms

Direct Debits

645ms

Payments – AIS

1,514ms

Payments – CoF

717ms

Payments – PIS

730ms

Products

915ms

Standing Orders – AIS

760ms

Standing Orders – PIS

758ms

Transactions

692ms

Halifax Response times (milliseconds):

July 2021
Account Requests – AIS

319ms

Account Requests – CoF

627ms

Accounts

257ms

Balances

259ms

Beneficiaries

445ms

Direct Debits

389ms

Payments – AIS

713ms

Payments – CoF

318ms

Payments – PIS

912ms

Products

513ms

Standing Orders – AIS

391ms

Standing Orders – PIS

702ms

Statements

4,342ms

Transactions

352ms

HSBC Business Response times (milliseconds):

July 2021
Account Requests – AIS

307ms

Account Requests – CoF

1,053ms

Accounts

648ms

Balances

655ms

Beneficiaries

894ms

Direct Debits

2,056ms

Payments – AIS

2,649ms

Payments – CoF

1,310ms

Payments – PIS

1,501ms

Products

944ms

Standing Orders – AIS

2,775ms

Standing Orders – PIS

1,382ms

Transactions

829ms

HSBC Personal Response times (milliseconds):

July 2021
Account Requests – AIS

247ms

Account Requests – CoF

700ms

Accounts

451ms

Balances

491ms

Beneficiaries

635ms

Direct Debits

633ms

Payments – AIS

1,128ms

Payments – CoF

694ms

Payments – PIS

758ms

Products

899ms

Standing Orders – AIS

796ms

Standing Orders – PIS

741ms

Transactions

693ms

Lloyds Response times (milliseconds):

July 2021
Account Requests – AIS

320ms

Account Requests – CoF

657ms

Accounts

266ms

Balances

257ms

Beneficiaries

428ms

Direct Debits

394ms

Payments – AIS

1,020ms

Payments – CoF

352ms

Payments – PIS

1,095ms

Products

518ms

Standing Orders – AIS

395ms

Standing Orders – PIS

835ms

Statements

3,809ms

Transactions

350ms

M&S Bank Response times (milliseconds):

July 2021
Account Requests – AIS

251ms

Account Requests – CoF

491ms

Accounts

532ms

Balances

513ms

Beneficiaries

711ms

Direct Debits

1,000ms

Payments – AIS

1,494ms

Payments – CoF

951ms

Payments – PIS

761ms

Products

522ms

Standing Orders – AIS

923ms

Standing Orders – PIS

577ms

Transactions

717ms

MBNA Response times (milliseconds):

July 2021
Account Requests – AIS

329ms

Account Requests – CoF

2,008ms

Accounts

246ms

Balances

356ms

Beneficiaries

449ms

Direct Debits

365ms

Payments – AIS

428ms

Products

216ms

Standing Orders – AIS

386ms

Statements

878ms

Transactions

401ms

Nationwide Building Society Response times (milliseconds):

July 2021
Account Requests – AIS

125ms

Account Requests – CoF

594ms

Accounts

508ms

Balances

545ms

Beneficiaries

619ms

Direct Debits

422ms

Payments – AIS

2,551ms

Payments – CoF

583ms

Payments – PIS

756ms

Products

506ms

Standing Orders – AIS

323ms

Standing Orders – PIS

622ms

Statements

1,465ms

Transactions

449ms

NWB Response times (milliseconds):

July 2021
Account Requests – AIS

129ms

Account Requests – CoF

484ms

Accounts

504ms

Balances

364ms

Beneficiaries

283ms

Direct Debits

243ms

Payments – AIS

300ms

Payments – CoF

207ms

Payments – PIS

426ms

Products

201ms

Standing Orders – AIS

279ms

Standing Orders – PIS

352ms

Transactions

409ms

RBS Response times (milliseconds):

July 2021
Account Requests – AIS

138ms

Account Requests – CoF

530ms

Accounts

537ms

Balances

366ms

Beneficiaries

263ms

Direct Debits

221ms

Payments – AIS

250ms

Payments – CoF

222ms

Payments – PIS

469ms

Products

127ms

Standing Orders – AIS

219ms

Standing Orders – PIS

338ms

Transactions

344ms

Santander UK plc Response times (milliseconds):

July 2021
Account Requests – AIS

492ms

Account Requests – CoF

562ms

Accounts

544ms

Balances

584ms

Beneficiaries

772ms

Direct Debits

566ms

Payments – CoF

654ms

Payments – PIS

363ms

Products

471ms

Standing Orders – AIS

568ms

Standing Orders – PIS

446ms

Statements

552ms

Transactions

691ms

UBN Response times (milliseconds):

July 2021
Account Requests – AIS

168ms

Account Requests – CoF

457ms

Accounts

507ms

Balances

482ms

Beneficiaries

276ms

Direct Debits

220ms

Payments – AIS

249ms

Payments – CoF

270ms

Payments – PIS

573ms

Products

160ms

Standing Orders – AIS

207ms

Standing Orders – PIS

345ms

Transactions

434ms

July 2021

Successful API calls

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.

Successful API calls

Total calls 839,895,494 % of overall total calls 98.94%

AIS

Total calls 769,447,977 % of overall total calls 90.65%

PIS

Total calls 8,778,214 % of overall total calls 1.03%
July 2021

Successful API calls by brand

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.

July 2021

Successful AIS calls by brand

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.

July 2021

Successful PIS calls by brand

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.

July 2021

Successful payment initiation requests by brand

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.

July 2021

Failed API calls

This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.

Failed API Calls

Total calls 8,960,458 % of overall total calls 1.06%

Business

Total calls 7,862,398 % of overall total calls 0.93%

Technical

Total calls 1,098,060 % of overall total calls 0.13%

Notes on the data: The data does not include abandoned authorisations.

Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.

July 2021

Failed API calls by brand

This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.

Failed Technical calls

Failed Business calls

Notes on the data: The data does not include abandoned authorisations.

Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.

July 2021

Failed business calls by brand

This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.

Failed business calls as % of total calls

Volume of failed business calls

Notes on the data: The data does not include abandoned authorisations.

Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.

July 2021

Failed technical calls by brand

This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.

Failed technical calls as % of total calls

Volume of failed technical calls

Notes on the data: The data does not include abandoned authorisations.

Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.

July 2021

Rejected API calls

This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.

Rejected API Calls

Total calls 690,679 % of overall total calls 0.081%
July 2021

Rejected API calls by brand

This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.