API Performance Stats

Average API availability – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

March 2021: Please note that this month’s Average API Availability figures have been disproportionately affected by the data provided by a single ASPSP, who experienced extended downtime on a single endpoint that typically accounts for <0.05% of API call volumes – Average API Availability excluding the affected endpoint was 99.22%.

Notes on the data:  Average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years: Jan 2020 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands.

Average API availability – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs.

Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.

Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years: Jan 2020 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands.

Data to calculate weighted availability was not collected prior to September 2019, and does not include Bank of Ireland as data is not provided.

Successful API calls

This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs.

Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years: Jan 2020 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands.

Successful Payments

This chart shows the number of successful payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs.

Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking since July 2020: July 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands.

Average API call response times

This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs.

Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years: Jan 2020 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands.

May key performance metrics

99.33%

Average API availability – unweighted

455ms

Average API response time

99.38%

Successful API calls (%)

99.58%

Average API availability – weighted

1020.6m

Successful API calls (actual)

0.62%

Failed API calls

May 2022

Average API availability – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May.

Average API availability

99.33%

Core hours (06:00-00:00)

99.49%

Non core hours (00:00-06:00)

98.86%

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

May 2022

Average API availability by brand – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

May 2022

Core hours by brand (06:00 – 0:00) – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

May 2022

Non core hours by brand (00:00 – 6:00) – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

May 2022

AIS availability by brand – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

May 2022

PIS availability by brand – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

May 2022

API availability by category – unweighted

Select an account provider

AIB (NI) Availability by Endpoint Category:

May 2022
Account Requests – AIS

99.7%

Accounts

99.7%

Balances

99.7%

Beneficiaries

100.0%

Payments – CoF

99.7%

Payments – PIS

99.06%

Products

99.7%

Standing Orders – PIS

99.06%

Statements

100.0%

Transactions

99.7%

AIB Group (UK) p.l.c. Availability by Endpoint Category:

May 2022
Account Requests – AIS

99.7%

Accounts

99.7%

Balances

99.7%

Payments – CoF

99.7%

Payments – PIS

99.06%

Products

100.0%

Standing Orders – PIS

99.06%

Transactions

99.7%

Bank of Ireland UK Availability by Endpoint Category:

May 2022
Account Requests – AIS

95.74%

Account Requests – CoF

96.86%

Accounts

95.74%

Balances

95.74%

Beneficiaries

93.54%

Payments – AIS

96.28%

Payments – CoF

98.61%

Payments – PIS

95.74%

Products

95.74%

Standing Orders – AIS

95.74%

Standing Orders – PIS

95.74%

Statements

98.03%

Transactions

95.73%

Bank of Scotland Availability by Endpoint Category:

May 2022
Account Requests – AIS

99.98%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

100.0%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

100.0%

Barclays Availability by Endpoint Category:

May 2022
Account Requests – AIS

99.98%

Account Requests – CoF

100.0%

Accounts

99.98%

Balances

99.98%

Beneficiaries

99.98%

Direct Debits

99.98%

Payments – AIS

99.98%

Payments – CoF

100.0%

Payments – PIS

100.0%

payments-VRP

100.0%

Products

99.98%

Standing Orders – AIS

99.98%

Standing Orders – PIS

100.0%

Statements

99.98%

Transactions

99.98%

Cater Allen Availability by Endpoint Category:

May 2022
Account Requests – AIS

98.58%

Account Requests – CoF

100.0%

Accounts

98.58%

Balances

98.58%

Beneficiaries

99.2%

Direct Debits

99.47%

Payments – AIS

99.2%

Payments – PIS

98.58%

payments-VRP

98.58%

Products

98.58%

Standing Orders – AIS

98.58%

Standing Orders – PIS

100.0%

Statements

98.58%

Transactions

98.58%

Danske Bank Availability by Endpoint Category:

May 2022
Account Requests – AIS

99.16%

Account Requests – CoF

100.0%

Accounts

99.12%

Balances

99.14%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

99.96%

Payments – PIS

99.27%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Transactions

99.12%

First Direct Availability by Endpoint Category:

May 2022
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

99.97%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

99.98%

payments-VRP

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Transactions

99.99%

Halifax Availability by Endpoint Category:

May 2022
Account Requests – AIS

99.98%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

100.0%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

99.99%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

100.0%

HSBC Business Availability by Endpoint Category:

May 2022
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

100.0%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

100.0%

payments-VRP

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Transactions

100.0%

HSBC Kinetic Availability by Endpoint Category:

May 2022
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

100.0%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

100.0%

payments-VRP

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Transactions

100.0%

HSBC Personal Availability by Endpoint Category:

May 2022
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

99.96%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

99.96%

payments-VRP

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Transactions

99.99%

Lloyds Availability by Endpoint Category:

May 2022
Account Requests – AIS

99.98%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

100.0%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

99.99%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

100.0%

MBNA Availability by Endpoint Category:

May 2022
Account Requests – AIS

99.98%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

99.99%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

100.0%

Nationwide Building Society Availability by Endpoint Category:

May 2022
Account Requests – AIS

99.97%

Account Requests – CoF

100.0%

Accounts

99.98%

Balances

99.98%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

99.94%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

99.96%

NWB Availability by Endpoint Category:

May 2022
Account Requests – AIS

99.81%

Account Requests – CoF

100.0%

Accounts

99.81%

Balances

99.81%

Beneficiaries

99.81%

Direct Debits

99.81%

Payments – AIS

99.81%

Payments – CoF

100.0%

Payments – PIS

99.47%

Products

99.81%

Standing Orders – AIS

99.81%

Standing Orders – PIS

99.47%

Statements

99.81%

Transactions

99.81%

RBS Availability by Endpoint Category:

May 2022
Account Requests – AIS

99.78%

Account Requests – CoF

100.0%

Accounts

99.78%

Balances

99.78%

Beneficiaries

99.78%

Direct Debits

99.78%

Payments – AIS

99.78%

Payments – CoF

100.0%

Payments – PIS

99.29%

Products

99.78%

Standing Orders – AIS

99.78%

Standing Orders – PIS

99.29%

Statements

99.78%

Transactions

99.78%

Santander UK plc Availability by Endpoint Category:

May 2022
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

100.0%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

100.0%

UBN Availability by Endpoint Category:

May 2022
Account Requests – AIS

99.78%

Account Requests – CoF

100.0%

Accounts

99.78%

Balances

99.78%

Beneficiaries

99.78%

Direct Debits

99.78%

Payments – AIS

99.78%

Payments – CoF

100.0%

Payments – PIS

99.43%

Products

99.78%

Standing Orders – AIS

99.78%

Standing Orders – PIS

99.43%

Statements

99.78%

Transactions

99.78%

May 2022

Average API availability – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May.

Average weighted API availability

99.58%

Core hours (06:00-00:00)

99.55%

Non core hours (00:00-06:00)

99.14%

Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided.

Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.

 

May 2022

Average API availability by brand – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May.

Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided.

Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.

 

May 2022

Core hours by brand (06:00 – 0:00) – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May.

Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided.

Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.

 

May 2022

Non core hours by brand (00:00 – 6:00) – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May.

Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided.

Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.

 

May 2022

AIS availability by brand – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May.

Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided.

Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.

 

May 2022

PIS availability by brand – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May.

Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided.

Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.

 

May 2022

API availability by category – weighted

Select an account provider

AIB (NI) Availability by Endpoint Category:

May 2022
Account Requests – AIS

99.7%

Accounts

99.7%

Balances

99.7%

Beneficiaries

100.0%

Payments – CoF

99.7%

Payments – PIS

99.28%

Products

99.7%

Standing Orders – PIS

99.06%

Statements

100.0%

Transactions

99.7%

AIB Group (UK) p.l.c. Availability by Endpoint Category:

May 2022
Account Requests – AIS

99.7%

Accounts

99.7%

Balances

99.7%

Payments – CoF

99.7%

Payments – PIS

99.06%

Products

100.0%

Standing Orders – PIS

99.06%

Transactions

99.7%

Bank of Ireland UK Availability by Endpoint Category:

May 2022
Account Requests – AIS

95.74%

Account Requests – CoF

98.35%

Accounts

95.74%

Balances

95.74%

Beneficiaries

93.54%

Payments – AIS

96.28%

Payments – CoF

98.61%

Payments – PIS

95.74%

Products

95.74%

Standing Orders – AIS

95.74%

Standing Orders – PIS

95.91%

Statements

98.05%

Transactions

95.73%

Bank of Scotland Availability by Endpoint Category:

May 2022
Account Requests – AIS

99.98%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

100.0%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – CoF

100.0%

Payments – PIS

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

100.0%

Barclays Availability by Endpoint Category:

May 2022
Account Requests – AIS

99.98%

Account Requests – CoF

100.0%

Accounts

99.98%

Balances

99.98%

Beneficiaries

100.0%

Direct Debits

99.98%

Payments – AIS

99.98%

Payments – CoF

100.0%

Payments – PIS

100.0%

Products

99.98%

Standing Orders – AIS

99.98%

Standing Orders – PIS

100.0%

Statements

99.98%

Transactions

99.98%

Cater Allen Availability by Endpoint Category:

May 2022
Account Requests – AIS

98.58%

Accounts

98.58%

Balances

98.58%

Beneficiaries

99.2%

Direct Debits

99.47%

Payments – AIS

99.2%

Payments – PIS

98.58%

payments-VRP

98.58%

Products

98.58%

Standing Orders – AIS

98.58%

Statements

98.84%

Transactions

98.58%

Danske Bank Availability by Endpoint Category:

May 2022
Account Requests – AIS

99.28%

Account Requests – CoF

100.0%

Accounts

99.12%

Balances

99.14%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

99.96%

Payments – PIS

99.56%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Transactions

99.12%

First Direct Availability by Endpoint Category:

May 2022
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

99.97%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

99.99%

payments-VRP

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Transactions

99.99%

Halifax Availability by Endpoint Category:

May 2022
Account Requests – AIS

99.98%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

100.0%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – CoF

100.0%

Payments – PIS

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

100.0%

HSBC Business Availability by Endpoint Category:

May 2022
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

100.0%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

100.0%

payments-VRP

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Transactions

100.0%

HSBC Kinetic Availability by Endpoint Category:

May 2022
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

100.0%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

100.0%

payments-VRP

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Transactions

100.0%

HSBC Personal Availability by Endpoint Category:

May 2022
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

99.96%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

99.99%

payments-VRP

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Transactions

99.99%

Lloyds Availability by Endpoint Category:

May 2022
Account Requests – AIS

99.98%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

100.0%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – CoF

100.0%

Payments – PIS

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

100.0%

MBNA Availability by Endpoint Category:

May 2022
Account Requests – AIS

99.99%

Accounts

100.0%

Balances

99.99%

Beneficiaries

100.0%

Direct Debits

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Statements

100.0%

Transactions

100.0%

Nationwide Building Society Availability by Endpoint Category:

May 2022
Account Requests – AIS

99.98%

Account Requests – CoF

100.0%

Accounts

99.98%

Balances

99.98%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

99.98%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

99.96%

NWB Availability by Endpoint Category:

May 2022
Account Requests – AIS

99.81%

Account Requests – CoF

100.0%

Accounts

99.81%

Balances

99.81%

Beneficiaries

99.81%

Direct Debits

99.81%

Payments – AIS

99.81%

Payments – CoF

100.0%

Payments – PIS

99.47%

Products

99.81%

Standing Orders – AIS

99.81%

Standing Orders – PIS

99.48%

Statements

99.81%

Transactions

99.81%

RBS Availability by Endpoint Category:

May 2022
Account Requests – AIS

99.78%

Account Requests – CoF

100.0%

Accounts

99.78%

Balances

99.78%

Beneficiaries

99.78%

Direct Debits

99.78%

Payments – AIS

99.78%

Payments – CoF

100.0%

Payments – PIS

99.29%

Products

99.78%

Standing Orders – AIS

99.78%

Standing Orders – PIS

99.34%

Statements

99.78%

Transactions

99.78%

Santander UK plc Availability by Endpoint Category:

May 2022
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

100.0%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – CoF

100.0%

Payments – PIS

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

100.0%

UBN Availability by Endpoint Category:

May 2022
Account Requests – AIS

99.78%

Account Requests – CoF

100.0%

Accounts

99.78%

Balances

99.78%

Beneficiaries

99.78%

Direct Debits

99.78%

Payments – AIS

99.78%

Payments – CoF

100.0%

Payments – PIS

99.43%

Products

99.78%

Standing Orders – AIS

99.78%

Standing Orders – PIS

99.41%

Statements

99.78%

Transactions

99.78%

May 2022

Average API response times

This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in May.

Average API Response Time

455 milliseconds

Notes on the data: This chart includes data from 9 providers and 19 brands in total.

May 2022

Average API availability by brand

This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in May.

Notes on the data: This chart includes data from 9 providers and 19 brands in total.

May 2022

Response times by brand

Select an account provider

AIB (NI) Response times (milliseconds):

May 2022
Account Requests – AIS

206ms

Accounts

206ms

Balances

62ms

Beneficiaries

12ms

Payments – CoF

223ms

Payments – PIS

94ms

Products

145ms

Standing Orders – PIS

163ms

Statements

14ms

Transactions

93ms

AIB Group (UK) p.l.c. Response times (milliseconds):

May 2022
Account Requests – AIS

209ms

Accounts

210ms

Balances

61ms

Payments – CoF

177ms

Payments – PIS

106ms

Products

148ms

Standing Orders – PIS

118ms

Transactions

82ms

Bank of Ireland UK Response times (milliseconds):

May 2022
Account Requests – AIS

233ms

Account Requests – CoF

562ms

Accounts

491ms

Balances

548ms

Beneficiaries

5,653ms

Payments – AIS

1,659ms

Payments – CoF

1,292ms

Payments – PIS

631ms

Products

614ms

Standing Orders – AIS

937ms

Standing Orders – PIS

1,093ms

Statements

1,125ms

Transactions

548ms

Bank of Scotland Response times (milliseconds):

May 2022
Account Requests – AIS

331ms

Account Requests – CoF

393ms

Accounts

227ms

Balances

277ms

Beneficiaries

391ms

Direct Debits

544ms

Payments – CoF

298ms

Payments – PIS

644ms

Products

421ms

Standing Orders – AIS

506ms

Standing Orders – PIS

527ms

Statements

504ms

Transactions

333ms

Barclays Response times (milliseconds):

May 2022
Account Requests – AIS

184ms

Account Requests – CoF

357ms

Accounts

294ms

Balances

360ms

Beneficiaries

473ms

Direct Debits

492ms

Payments – AIS

475ms

Payments – CoF

623ms

Payments – PIS

481ms

Products

762ms

Standing Orders – AIS

399ms

Standing Orders – PIS

418ms

Statements

41ms

Transactions

425ms

Cater Allen Response times (milliseconds):

May 2022
Account Requests – AIS

66ms

Accounts

115ms

Balances

88ms

Beneficiaries

61ms

Direct Debits

48ms

Payments – AIS

73ms

Payments – PIS

74ms

payments-VRP

44ms

Products

149ms

Standing Orders – AIS

70ms

Statements

60ms

Transactions

127ms

Danske Bank Response times (milliseconds):

May 2022
Account Requests – AIS

63ms

Account Requests – CoF

206ms

Accounts

548ms

Balances

357ms

Beneficiaries

307ms

Direct Debits

531ms

Payments – AIS

236ms

Payments – CoF

185ms

Payments – PIS

246ms

Products

134ms

Standing Orders – AIS

621ms

Standing Orders – PIS

197ms

Transactions

696ms

First Direct Response times (milliseconds):

May 2022
Account Requests – AIS

180ms

Account Requests – CoF

587ms

Accounts

450ms

Balances

495ms

Beneficiaries

649ms

Direct Debits

437ms

Payments – AIS

693ms

Payments – CoF

688ms

Payments – PIS

297ms

payments-VRP

581ms

Products

896ms

Standing Orders – AIS

416ms

Standing Orders – PIS

414ms

Transactions

626ms

Halifax Response times (milliseconds):

May 2022
Account Requests – AIS

331ms

Account Requests – CoF

398ms

Accounts

228ms

Balances

280ms

Beneficiaries

394ms

Direct Debits

536ms

Payments – CoF

297ms

Payments – PIS

634ms

Products

420ms

Standing Orders – AIS

509ms

Standing Orders – PIS

632ms

Statements

519ms

Transactions

340ms

HSBC Business Response times (milliseconds):

May 2022
Account Requests – AIS

236ms

Account Requests – CoF

1,279ms

Accounts

464ms

Balances

470ms

Beneficiaries

543ms

Direct Debits

432ms

Payments – AIS

792ms

Payments – CoF

643ms

Payments – PIS

731ms

payments-VRP

898ms

Products

828ms

Standing Orders – AIS

426ms

Standing Orders – PIS

564ms

Transactions

584ms

HSBC Kinetic Response times (milliseconds):

May 2022
Account Requests – AIS

205ms

Account Requests – CoF

757ms

Accounts

788ms

Balances

708ms

Beneficiaries

689ms

Direct Debits

1,015ms

Payments – AIS

1,140ms

Payments – CoF

907ms

Payments – PIS

260ms

payments-VRP

782ms

Products

1,400ms

Standing Orders – AIS

1,175ms

Standing Orders – PIS

329ms

Transactions

677ms

HSBC Personal Response times (milliseconds):

May 2022
Account Requests – AIS

183ms

Account Requests – CoF

606ms

Accounts

440ms

Balances

492ms

Beneficiaries

646ms

Direct Debits

665ms

Payments – AIS

709ms

Payments – CoF

675ms

Payments – PIS

319ms

payments-VRP

525ms

Products

885ms

Standing Orders – AIS

687ms

Standing Orders – PIS

357ms

Transactions

631ms

Lloyds Response times (milliseconds):

May 2022
Account Requests – AIS

330ms

Account Requests – CoF

395ms

Accounts

227ms

Balances

277ms

Beneficiaries

384ms

Direct Debits

546ms

Payments – CoF

296ms

Payments – PIS

832ms

Products

420ms

Standing Orders – AIS

504ms

Standing Orders – PIS

744ms

Statements

561ms

Transactions

332ms

MBNA Response times (milliseconds):

May 2022
Account Requests – AIS

343ms

Accounts

227ms

Balances

351ms

Beneficiaries

313ms

Direct Debits

269ms

Products

209ms

Standing Orders – AIS

244ms

Statements

502ms

Transactions

395ms

Nationwide Building Society Response times (milliseconds):

May 2022
Account Requests – AIS

90ms

Account Requests – CoF

501ms

Accounts

356ms

Balances

491ms

Beneficiaries

644ms

Direct Debits

1,443ms

Payments – AIS

1,731ms

Payments – CoF

425ms

Payments – PIS

509ms

Products

483ms

Standing Orders – AIS

536ms

Standing Orders – PIS

450ms

Statements

682ms

Transactions

328ms

NWB Response times (milliseconds):

May 2022
Account Requests – AIS

124ms

Account Requests – CoF

447ms

Accounts

556ms

Balances

376ms

Beneficiaries

288ms

Direct Debits

249ms

Payments – AIS

337ms

Payments – CoF

204ms

Payments – PIS

529ms

Products

198ms

Standing Orders – AIS

296ms

Standing Orders – PIS

486ms

Statements

560ms

Transactions

436ms

RBS Response times (milliseconds):

May 2022
Account Requests – AIS

135ms

Account Requests – CoF

519ms

Accounts

581ms

Balances

401ms

Beneficiaries

306ms

Direct Debits

261ms

Payments – AIS

314ms

Payments – CoF

218ms

Payments – PIS

610ms

Products

222ms

Standing Orders – AIS

266ms

Standing Orders – PIS

654ms

Statements

512ms

Transactions

451ms

Santander UK plc Response times (milliseconds):

May 2022
Account Requests – AIS

629ms

Account Requests – CoF

737ms

Accounts

686ms

Balances

774ms

Beneficiaries

1,151ms

Direct Debits

793ms

Payments – CoF

866ms

Payments – PIS

507ms

Products

664ms

Standing Orders – AIS

794ms

Standing Orders – PIS

671ms

Statements

735ms

Transactions

860ms

UBN Response times (milliseconds):

May 2022
Account Requests – AIS

151ms

Account Requests – CoF

1,020ms

Accounts

465ms

Balances

467ms

Beneficiaries

314ms

Direct Debits

407ms

Payments – AIS

354ms

Payments – CoF

266ms

Payments – PIS

566ms

Products

301ms

Standing Orders – AIS

304ms

Standing Orders – PIS

608ms

Statements

745ms

Transactions

510ms

May 2022

Successful API calls

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May.

Successful API calls

Total calls 1,020,594,344 % of overall total calls 99.38%

AIS

Total calls 887,538,002 % of overall total calls 86.43%

PIS

Total calls 21,469,983 % of overall total calls 2.09%
May 2022

Successful API calls by brand

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May.

May 2022

Successful AIS calls by brand

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May.

May 2022

Successful PIS calls by brand

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May.

May 2022

Successful payment initiation requests by brand

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May.

May 2022

Failed API calls

This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May.

Failed API Calls

Total calls 6,334,068 % of overall total calls 0.62%

Business

Total calls 5,031,115 % of overall total calls 0.49%

Technical

Total calls 1,302,953 % of overall total calls 0.13%

Notes on the data: The data does not include abandoned authorisations.

Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.

May 2022

Failed API calls by brand

This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May.

Failed Technical calls

Failed Business calls

Notes on the data: The data does not include abandoned authorisations.

Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.

May 2022

Failed business calls by brand

This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May.

Failed business calls as % of total calls

Volume of failed business calls

Notes on the data: The data does not include abandoned authorisations.

Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.

May 2022

Failed technical calls by brand

This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May.

Failed technical calls as % of total calls

Volume of failed technical calls

Notes on the data: The data does not include abandoned authorisations.

Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.

May 2022

Rejected API calls

This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in May.

Rejected API Calls

Total calls 749,486 % of overall total calls 0.073%

HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and are therefore excluded from brand level reporting.

May 2022

Rejected API calls by brand

This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in May.

HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and are therefore excluded from brand level reporting.