API Performance StatsSelect a month:April 2022March 2022February 2022January 2022December 2021November 2021October 2021September 2021August 2021July 2021June 2021May 2021April 2021March 2021February 2021January 2021December 2020November 2020October 2020September 2020August 2020July 2020June 2020May 2020April 2020March 2020February 2020January 2020December 2019November 2019October 2019September 2019August 2019July 2019June 2019May 2019April 2019March 2019February 2019January 2019December 2018November 2018October 2018September 2018August 2018Download historical data:Download dataHistoric Data Download (CSV)Historic Data Dowload (PDF) Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.March 2021: Please note that this month’s Average API Availability figures have been disproportionately affected by the data provided by a single ASPSP, who experienced extended downtime on a single endpoint that typically accounts for <0.05% of API call volumes – Average API Availability excluding the affected endpoint was 99.22%.Notes on the data: Average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years: Jan 2020 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands. Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years: Jan 2020 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands.Data to calculate weighted availability was not collected prior to September 2019, and does not include Bank of Ireland as data is not provided. Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years: Jan 2020 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands. Successful Payments This chart shows the number of successful payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking since July 2020: July 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands. Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years: Jan 2020 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands. April key performance metrics 99.33% Average API availability – unweighted 445ms Average API response time 99.20% Successful API calls (%) 99.78% Average API availability – weighted 974.3m Successful API calls (actual) 0.80% Failed API calls Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted April 2022 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Average API availability 99.33% Core hours (06:00-00:00) 99.27% Non core hours (00:00-06:00) 99.49% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2022 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2022 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2022 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2022 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2022 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2022 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: April 2022 Account Requests – AIS 98.1% Account Requests – CoF 100.0% Accounts 99.84% Balances 99.84% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 98.1% Payments – PIS 98.1% Products 99.84% Standing Orders – AIS 100.0% Standing Orders – PIS 98.1% Transactions 99.84% AIB Group (UK) p.l.c. Availability by Endpoint Category: April 2022 Account Requests – AIS 98.1% Account Requests – CoF 100.0% Accounts 99.84% Balances 99.84% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 98.94% Payments – PIS 98.1% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.1% Transactions 99.84% Bank of Ireland UK Availability by Endpoint Category: April 2022 Account Requests – AIS 97.71% Account Requests – CoF 98.75% Accounts 97.71% Balances 97.71% Beneficiaries 97.71% Payments – AIS 98.54% Payments – CoF 100.0% Payments – PIS 97.71% Products 97.71% Standing Orders – AIS 97.71% Standing Orders – PIS 97.71% Statements 97.71% Transactions 97.71% Bank of Scotland Availability by Endpoint Category: April 2022 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.92% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 98.46% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.93% Barclays Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Danske Bank Availability by Endpoint Category: April 2022 Account Requests – AIS 99.76% Account Requests – CoF 100.0% Accounts 99.64% Balances 99.65% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.97% Payments – PIS 99.88% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.65% First Direct Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.96% Halifax Availability by Endpoint Category: April 2022 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.89% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 98.44% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.74% HSBC Business Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 99.99% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.99% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.95% Lloyds Availability by Endpoint Category: April 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.89% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 98.44% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.79% MBNA Availability by Endpoint Category: April 2022 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.56% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.56% Nationwide Building Society Availability by Endpoint Category: April 2022 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.96% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.97% NWB Availability by Endpoint Category: April 2022 Account Requests – AIS 99.92% Account Requests – CoF 99.92% Accounts 99.92% Balances 99.92% Beneficiaries 99.92% Direct Debits 99.92% Payments – AIS 99.92% Payments – CoF 99.92% Payments – PIS 99.87% Products 99.92% Standing Orders – AIS 99.92% Standing Orders – PIS 99.87% Statements 99.92% Transactions 99.92% RBS Availability by Endpoint Category: April 2022 Account Requests – AIS 99.92% Account Requests – CoF 99.92% Accounts 99.92% Balances 99.92% Beneficiaries 99.92% Direct Debits 99.92% Payments – AIS 99.92% Payments – CoF 99.92% Payments – PIS 99.83% Products 99.92% Standing Orders – AIS 99.92% Standing Orders – PIS 99.83% Statements 99.92% Transactions 99.92% Santander UK plc Availability by Endpoint Category: April 2022 Account Requests – AIS 99.94% Account Requests – CoF 99.94% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 100.0% Payments – CoF 99.94% Payments – PIS 99.94% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.94% Statements 99.94% Transactions 99.94% UBN Availability by Endpoint Category: April 2022 Account Requests – AIS 99.92% Account Requests – CoF 99.98% Accounts 99.92% Balances 99.92% Beneficiaries 99.92% Direct Debits 99.92% Payments – AIS 99.92% Payments – CoF 99.93% Payments – PIS 99.85% Products 99.92% Standing Orders – AIS 99.92% Standing Orders – PIS 99.85% Statements 99.92% Transactions 99.92% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted April 2022 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Average weighted API availability 99.78% Core hours (06:00-00:00) 99.80% Non core hours (00:00-06:00) 99.43% Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. April 2022 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. April 2022 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. April 2022 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. April 2022 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. April 2022 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. April 2022 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: April 2022 Account Requests – AIS 98.1% Account Requests – CoF 100.0% Accounts 99.84% Balances 99.84% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 98.1% Payments – PIS 98.15% Products 99.84% Standing Orders – AIS 100.0% Standing Orders – PIS 98.12% Transactions 99.84% AIB Group (UK) p.l.c. Availability by Endpoint Category: April 2022 Account Requests – AIS 98.1% Account Requests – CoF 100.0% Accounts 99.84% Balances 99.84% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 98.94% Payments – PIS 98.19% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.12% Transactions 99.84% Bank of Ireland UK Availability by Endpoint Category: April 2022 Account Requests – AIS 97.71% Account Requests – CoF 99.63% Accounts 97.71% Balances 97.71% Beneficiaries 97.71% Payments – AIS 98.54% Payments – PIS 97.71% Products 97.71% Standing Orders – AIS 97.71% Standing Orders – PIS 97.71% Statements 97.71% Transactions 97.71% Bank of Scotland Availability by Endpoint Category: April 2022 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.92% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.53% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.93% Barclays Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Danske Bank Availability by Endpoint Category: April 2022 Account Requests – AIS 99.8% Account Requests – CoF 100.0% Accounts 99.64% Balances 99.65% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.97% Payments – PIS 99.92% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.65% First Direct Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.96% Halifax Availability by Endpoint Category: April 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.89% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.42% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.74% HSBC Business Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 99.99% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.99% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.95% Lloyds Availability by Endpoint Category: April 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.89% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.44% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.79% MBNA Availability by Endpoint Category: April 2022 Account Requests – AIS 99.99% Accounts 100.0% Balances 99.56% Beneficiaries 100.0% Direct Debits 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 99.56% Nationwide Building Society Availability by Endpoint Category: April 2022 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.97% NWB Availability by Endpoint Category: April 2022 Account Requests – AIS 99.92% Account Requests – CoF 99.92% Accounts 99.92% Balances 99.92% Beneficiaries 99.92% Direct Debits 99.92% Payments – AIS 99.92% Payments – CoF 99.92% Payments – PIS 99.87% Products 99.92% Standing Orders – AIS 99.92% Standing Orders – PIS 99.88% Statements 99.92% Transactions 99.92% RBS Availability by Endpoint Category: April 2022 Account Requests – AIS 99.92% Account Requests – CoF 99.92% Accounts 99.92% Balances 99.92% Beneficiaries 99.92% Direct Debits 99.92% Payments – AIS 99.92% Payments – CoF 99.92% Payments – PIS 99.83% Products 99.92% Standing Orders – AIS 99.92% Standing Orders – PIS 99.83% Statements 99.92% Transactions 99.92% Santander UK plc Availability by Endpoint Category: April 2022 Account Requests – AIS 99.94% Account Requests – CoF 99.94% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – CoF 99.94% Payments – PIS 99.94% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.95% Statements 99.94% Transactions 99.94% UBN Availability by Endpoint Category: April 2022 Account Requests – AIS 99.92% Account Requests – CoF 99.98% Accounts 99.92% Balances 99.92% Beneficiaries 99.92% Direct Debits 99.92% Payments – AIS 99.92% Payments – CoF 99.93% Payments – PIS 99.85% Products 99.92% Standing Orders – AIS 99.92% Standing Orders – PIS 99.85% Statements 99.92% Transactions 99.92% Average API response times Average API response times by brand Response times by brand April 2022 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in April. Average API Response Time 445 milliseconds Notes on the data: This chart includes data from 9 providers and 19 brands in total. April 2022 Average API availability by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: This chart includes data from 9 providers and 19 brands in total. April 2022 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): April 2022 Account Requests – AIS 436ms Account Requests – CoF 664ms Accounts 560ms Balances 64ms Beneficiaries 183ms Direct Debits 74ms Payments – CoF 221ms Payments – PIS 100ms Products 172ms Standing Orders – AIS 108ms Standing Orders – PIS 195ms Transactions 90ms AIB Group (UK) p.l.c. Response times (milliseconds): April 2022 Account Requests – AIS 445ms Account Requests – CoF 527ms Accounts 577ms Balances 65ms Beneficiaries 199ms Direct Debits 74ms Payments – CoF 196ms Payments – PIS 107ms Products 102ms Standing Orders – AIS 118ms Standing Orders – PIS 217ms Transactions 81ms Bank of Ireland UK Response times (milliseconds): April 2022 Account Requests – AIS 220ms Account Requests – CoF 1,334ms Accounts 475ms Balances 517ms Beneficiaries 829ms Payments – AIS 2,863ms Payments – PIS 619ms Products 581ms Standing Orders – AIS 671ms Standing Orders – PIS 1,031ms Statements 761ms Transactions 513ms Bank of Scotland Response times (milliseconds): April 2022 Account Requests – AIS 336ms Account Requests – CoF 480ms Accounts 236ms Balances 279ms Beneficiaries 441ms Direct Debits 568ms Payments – CoF 298ms Payments – PIS 653ms Products 422ms Standing Orders – AIS 534ms Standing Orders – PIS 601ms Statements 637ms Transactions 334ms Barclays Response times (milliseconds): April 2022 Account Requests – AIS 190ms Account Requests – CoF 384ms Accounts 312ms Balances 370ms Beneficiaries 517ms Direct Debits 526ms Payments – AIS 468ms Payments – PIS 467ms Products 788ms Standing Orders – AIS 415ms Standing Orders – PIS 440ms Statements 38ms Transactions 445ms Cater Allen Response times (milliseconds): April 2022 Account Requests – AIS 75ms Accounts 180ms Balances 99ms Payments – PIS 62ms payments-VRP 44ms Products 118ms Standing Orders – PIS 260ms Transactions 148ms Danske Bank Response times (milliseconds): April 2022 Account Requests – AIS 93ms Account Requests – CoF 323ms Accounts 455ms Balances 326ms Beneficiaries 255ms Direct Debits 439ms Payments – AIS 322ms Payments – CoF 192ms Payments – PIS 263ms Products 140ms Standing Orders – AIS 549ms Standing Orders – PIS 259ms Transactions 609ms First Direct Response times (milliseconds): April 2022 Account Requests – AIS 187ms Account Requests – CoF 594ms Accounts 477ms Balances 518ms Beneficiaries 701ms Direct Debits 177ms Payments – AIS 128ms Payments – CoF 721ms Payments – PIS 342ms payments-VRP 572ms Products 949ms Standing Orders – AIS 129ms Standing Orders – PIS 466ms Transactions 645ms Halifax Response times (milliseconds): April 2022 Account Requests – AIS 336ms Account Requests – CoF 460ms Accounts 237ms Balances 281ms Beneficiaries 389ms Direct Debits 529ms Payments – CoF 299ms Payments – PIS 685ms Products 420ms Standing Orders – AIS 468ms Standing Orders – PIS 637ms Statements 722ms Transactions 339ms HSBC Business Response times (milliseconds): April 2022 Account Requests – AIS 249ms Account Requests – CoF 1,024ms Accounts 500ms Balances 502ms Beneficiaries 431ms Direct Debits 167ms Payments – AIS 162ms Payments – CoF 677ms Payments – PIS 670ms payments-VRP 798ms Products 851ms Standing Orders – AIS 142ms Standing Orders – PIS 654ms Transactions 615ms HSBC Kinetic Response times (milliseconds): April 2022 Account Requests – AIS 215ms Account Requests – CoF 725ms Accounts 836ms Balances 749ms Beneficiaries 670ms Direct Debits 1,210ms Payments – AIS 1,244ms Payments – CoF 940ms Payments – PIS 298ms payments-VRP 812ms Products 1,014ms Standing Orders – AIS 1,054ms Standing Orders – PIS 347ms Transactions 645ms HSBC Personal Response times (milliseconds): April 2022 Account Requests – AIS 190ms Account Requests – CoF 607ms Accounts 462ms Balances 511ms Beneficiaries 697ms Direct Debits 740ms Payments – AIS 120ms Payments – CoF 709ms Payments – PIS 293ms payments-VRP 642ms Products 907ms Standing Orders – AIS 122ms Standing Orders – PIS 345ms Transactions 647ms Lloyds Response times (milliseconds): April 2022 Account Requests – AIS 335ms Account Requests – CoF 467ms Accounts 236ms Balances 279ms Beneficiaries 448ms Direct Debits 527ms Payments – CoF 298ms Payments – PIS 740ms Products 421ms Standing Orders – AIS 500ms Standing Orders – PIS 790ms Statements 688ms Transactions 332ms MBNA Response times (milliseconds): April 2022 Account Requests – AIS 349ms Accounts 236ms Balances 350ms Beneficiaries 322ms Direct Debits 265ms Products 212ms Standing Orders – AIS 256ms Statements 563ms Transactions 400ms Nationwide Building Society Response times (milliseconds): April 2022 Account Requests – AIS 92ms Account Requests – CoF 499ms Accounts 546ms Balances 571ms Beneficiaries 664ms Direct Debits 1,520ms Payments – AIS 1,296ms Payments – CoF 442ms Payments – PIS 424ms Products 496ms Standing Orders – AIS 553ms Standing Orders – PIS 499ms Statements 625ms Transactions 341ms NWB Response times (milliseconds): April 2022 Account Requests – AIS 126ms Account Requests – CoF 413ms Accounts 553ms Balances 379ms Beneficiaries 285ms Direct Debits 251ms Payments – AIS 363ms Payments – CoF 207ms Payments – PIS 551ms Products 194ms Standing Orders – AIS 287ms Standing Orders – PIS 398ms Statements 578ms Transactions 427ms RBS Response times (milliseconds): April 2022 Account Requests – AIS 137ms Account Requests – CoF 450ms Accounts 582ms Balances 411ms Beneficiaries 303ms Direct Debits 262ms Payments – AIS 378ms Payments – CoF 223ms Payments – PIS 614ms Products 223ms Standing Orders – AIS 285ms Standing Orders – PIS 419ms Statements 526ms Transactions 453ms Santander UK plc Response times (milliseconds): April 2022 Account Requests – AIS 619ms Account Requests – CoF 732ms Accounts 680ms Balances 751ms Beneficiaries 1,164ms Direct Debits 780ms Payments – CoF 844ms Payments – PIS 490ms Products 653ms Standing Orders – AIS 780ms Standing Orders – PIS 723ms Statements 731ms Transactions 837ms UBN Response times (milliseconds): April 2022 Account Requests – AIS 150ms Account Requests – CoF 629ms Accounts 489ms Balances 484ms Beneficiaries 316ms Direct Debits 428ms Payments – AIS 396ms Payments – CoF 274ms Payments – PIS 602ms Products 300ms Standing Orders – AIS 309ms Standing Orders – PIS 432ms Statements 765ms Transactions 517ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand April 2022 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Successful API calls Total calls 974,258,874 % of overall total calls 99.20% AIS Total calls 846,401,513 % of overall total calls 86.18% PIS Total calls 21,341,593 % of overall total calls 2.17% April 2022 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. April 2022 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. April 2022 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. April 2022 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand April 2022 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed API Calls Total calls 7,860,100 % of overall total calls 0.80% Business Total calls 6,445,394 % of overall total calls 0.66% Technical Total calls 1,414,706 % of overall total calls 0.14% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. April 2022 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. April 2022 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. April 2022 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand April 2022 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Rejected API Calls Total calls 773,405 % of overall total calls 0.079% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and are therefore excluded from brand level reporting. April 2022 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and are therefore excluded from brand level reporting.
API Performance StatsSelect a month:April 2022March 2022February 2022January 2022December 2021November 2021October 2021September 2021August 2021July 2021June 2021May 2021April 2021March 2021February 2021January 2021December 2020November 2020October 2020September 2020August 2020July 2020June 2020May 2020April 2020March 2020February 2020January 2020December 2019November 2019October 2019September 2019August 2019July 2019June 2019May 2019April 2019March 2019February 2019January 2019December 2018November 2018October 2018September 2018August 2018Download historical data:Download dataHistoric Data Download (CSV)Historic Data Dowload (PDF)
Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.March 2021: Please note that this month’s Average API Availability figures have been disproportionately affected by the data provided by a single ASPSP, who experienced extended downtime on a single endpoint that typically accounts for <0.05% of API call volumes – Average API Availability excluding the affected endpoint was 99.22%.Notes on the data: Average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years: Jan 2020 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands.
Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years: Jan 2020 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands.Data to calculate weighted availability was not collected prior to September 2019, and does not include Bank of Ireland as data is not provided.
Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years: Jan 2020 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands.
Successful Payments This chart shows the number of successful payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking since July 2020: July 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands.
Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years: Jan 2020 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands.
April key performance metrics 99.33% Average API availability – unweighted 445ms Average API response time 99.20% Successful API calls (%) 99.78% Average API availability – weighted 974.3m Successful API calls (actual) 0.80% Failed API calls Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted April 2022 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Average API availability 99.33% Core hours (06:00-00:00) 99.27% Non core hours (00:00-06:00) 99.49% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2022 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2022 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2022 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2022 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2022 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2022 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: April 2022 Account Requests – AIS 98.1% Account Requests – CoF 100.0% Accounts 99.84% Balances 99.84% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 98.1% Payments – PIS 98.1% Products 99.84% Standing Orders – AIS 100.0% Standing Orders – PIS 98.1% Transactions 99.84% AIB Group (UK) p.l.c. Availability by Endpoint Category: April 2022 Account Requests – AIS 98.1% Account Requests – CoF 100.0% Accounts 99.84% Balances 99.84% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 98.94% Payments – PIS 98.1% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.1% Transactions 99.84% Bank of Ireland UK Availability by Endpoint Category: April 2022 Account Requests – AIS 97.71% Account Requests – CoF 98.75% Accounts 97.71% Balances 97.71% Beneficiaries 97.71% Payments – AIS 98.54% Payments – CoF 100.0% Payments – PIS 97.71% Products 97.71% Standing Orders – AIS 97.71% Standing Orders – PIS 97.71% Statements 97.71% Transactions 97.71% Bank of Scotland Availability by Endpoint Category: April 2022 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.92% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 98.46% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.93% Barclays Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Danske Bank Availability by Endpoint Category: April 2022 Account Requests – AIS 99.76% Account Requests – CoF 100.0% Accounts 99.64% Balances 99.65% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.97% Payments – PIS 99.88% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.65% First Direct Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.96% Halifax Availability by Endpoint Category: April 2022 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.89% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 98.44% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.74% HSBC Business Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 99.99% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.99% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.95% Lloyds Availability by Endpoint Category: April 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.89% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 98.44% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.79% MBNA Availability by Endpoint Category: April 2022 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.56% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.56% Nationwide Building Society Availability by Endpoint Category: April 2022 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.96% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.97% NWB Availability by Endpoint Category: April 2022 Account Requests – AIS 99.92% Account Requests – CoF 99.92% Accounts 99.92% Balances 99.92% Beneficiaries 99.92% Direct Debits 99.92% Payments – AIS 99.92% Payments – CoF 99.92% Payments – PIS 99.87% Products 99.92% Standing Orders – AIS 99.92% Standing Orders – PIS 99.87% Statements 99.92% Transactions 99.92% RBS Availability by Endpoint Category: April 2022 Account Requests – AIS 99.92% Account Requests – CoF 99.92% Accounts 99.92% Balances 99.92% Beneficiaries 99.92% Direct Debits 99.92% Payments – AIS 99.92% Payments – CoF 99.92% Payments – PIS 99.83% Products 99.92% Standing Orders – AIS 99.92% Standing Orders – PIS 99.83% Statements 99.92% Transactions 99.92% Santander UK plc Availability by Endpoint Category: April 2022 Account Requests – AIS 99.94% Account Requests – CoF 99.94% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 100.0% Payments – CoF 99.94% Payments – PIS 99.94% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.94% Statements 99.94% Transactions 99.94% UBN Availability by Endpoint Category: April 2022 Account Requests – AIS 99.92% Account Requests – CoF 99.98% Accounts 99.92% Balances 99.92% Beneficiaries 99.92% Direct Debits 99.92% Payments – AIS 99.92% Payments – CoF 99.93% Payments – PIS 99.85% Products 99.92% Standing Orders – AIS 99.92% Standing Orders – PIS 99.85% Statements 99.92% Transactions 99.92% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted April 2022 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Average weighted API availability 99.78% Core hours (06:00-00:00) 99.80% Non core hours (00:00-06:00) 99.43% Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. April 2022 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. April 2022 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. April 2022 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. April 2022 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. April 2022 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. April 2022 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: April 2022 Account Requests – AIS 98.1% Account Requests – CoF 100.0% Accounts 99.84% Balances 99.84% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 98.1% Payments – PIS 98.15% Products 99.84% Standing Orders – AIS 100.0% Standing Orders – PIS 98.12% Transactions 99.84% AIB Group (UK) p.l.c. Availability by Endpoint Category: April 2022 Account Requests – AIS 98.1% Account Requests – CoF 100.0% Accounts 99.84% Balances 99.84% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 98.94% Payments – PIS 98.19% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.12% Transactions 99.84% Bank of Ireland UK Availability by Endpoint Category: April 2022 Account Requests – AIS 97.71% Account Requests – CoF 99.63% Accounts 97.71% Balances 97.71% Beneficiaries 97.71% Payments – AIS 98.54% Payments – PIS 97.71% Products 97.71% Standing Orders – AIS 97.71% Standing Orders – PIS 97.71% Statements 97.71% Transactions 97.71% Bank of Scotland Availability by Endpoint Category: April 2022 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.92% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.53% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.93% Barclays Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Danske Bank Availability by Endpoint Category: April 2022 Account Requests – AIS 99.8% Account Requests – CoF 100.0% Accounts 99.64% Balances 99.65% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.97% Payments – PIS 99.92% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.65% First Direct Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.96% Halifax Availability by Endpoint Category: April 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.89% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.42% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.74% HSBC Business Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 99.99% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.99% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.95% Lloyds Availability by Endpoint Category: April 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.89% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.44% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.79% MBNA Availability by Endpoint Category: April 2022 Account Requests – AIS 99.99% Accounts 100.0% Balances 99.56% Beneficiaries 100.0% Direct Debits 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 99.56% Nationwide Building Society Availability by Endpoint Category: April 2022 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.97% NWB Availability by Endpoint Category: April 2022 Account Requests – AIS 99.92% Account Requests – CoF 99.92% Accounts 99.92% Balances 99.92% Beneficiaries 99.92% Direct Debits 99.92% Payments – AIS 99.92% Payments – CoF 99.92% Payments – PIS 99.87% Products 99.92% Standing Orders – AIS 99.92% Standing Orders – PIS 99.88% Statements 99.92% Transactions 99.92% RBS Availability by Endpoint Category: April 2022 Account Requests – AIS 99.92% Account Requests – CoF 99.92% Accounts 99.92% Balances 99.92% Beneficiaries 99.92% Direct Debits 99.92% Payments – AIS 99.92% Payments – CoF 99.92% Payments – PIS 99.83% Products 99.92% Standing Orders – AIS 99.92% Standing Orders – PIS 99.83% Statements 99.92% Transactions 99.92% Santander UK plc Availability by Endpoint Category: April 2022 Account Requests – AIS 99.94% Account Requests – CoF 99.94% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – CoF 99.94% Payments – PIS 99.94% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.95% Statements 99.94% Transactions 99.94% UBN Availability by Endpoint Category: April 2022 Account Requests – AIS 99.92% Account Requests – CoF 99.98% Accounts 99.92% Balances 99.92% Beneficiaries 99.92% Direct Debits 99.92% Payments – AIS 99.92% Payments – CoF 99.93% Payments – PIS 99.85% Products 99.92% Standing Orders – AIS 99.92% Standing Orders – PIS 99.85% Statements 99.92% Transactions 99.92% Average API response times Average API response times by brand Response times by brand April 2022 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in April. Average API Response Time 445 milliseconds Notes on the data: This chart includes data from 9 providers and 19 brands in total. April 2022 Average API availability by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: This chart includes data from 9 providers and 19 brands in total. April 2022 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): April 2022 Account Requests – AIS 436ms Account Requests – CoF 664ms Accounts 560ms Balances 64ms Beneficiaries 183ms Direct Debits 74ms Payments – CoF 221ms Payments – PIS 100ms Products 172ms Standing Orders – AIS 108ms Standing Orders – PIS 195ms Transactions 90ms AIB Group (UK) p.l.c. Response times (milliseconds): April 2022 Account Requests – AIS 445ms Account Requests – CoF 527ms Accounts 577ms Balances 65ms Beneficiaries 199ms Direct Debits 74ms Payments – CoF 196ms Payments – PIS 107ms Products 102ms Standing Orders – AIS 118ms Standing Orders – PIS 217ms Transactions 81ms Bank of Ireland UK Response times (milliseconds): April 2022 Account Requests – AIS 220ms Account Requests – CoF 1,334ms Accounts 475ms Balances 517ms Beneficiaries 829ms Payments – AIS 2,863ms Payments – PIS 619ms Products 581ms Standing Orders – AIS 671ms Standing Orders – PIS 1,031ms Statements 761ms Transactions 513ms Bank of Scotland Response times (milliseconds): April 2022 Account Requests – AIS 336ms Account Requests – CoF 480ms Accounts 236ms Balances 279ms Beneficiaries 441ms Direct Debits 568ms Payments – CoF 298ms Payments – PIS 653ms Products 422ms Standing Orders – AIS 534ms Standing Orders – PIS 601ms Statements 637ms Transactions 334ms Barclays Response times (milliseconds): April 2022 Account Requests – AIS 190ms Account Requests – CoF 384ms Accounts 312ms Balances 370ms Beneficiaries 517ms Direct Debits 526ms Payments – AIS 468ms Payments – PIS 467ms Products 788ms Standing Orders – AIS 415ms Standing Orders – PIS 440ms Statements 38ms Transactions 445ms Cater Allen Response times (milliseconds): April 2022 Account Requests – AIS 75ms Accounts 180ms Balances 99ms Payments – PIS 62ms payments-VRP 44ms Products 118ms Standing Orders – PIS 260ms Transactions 148ms Danske Bank Response times (milliseconds): April 2022 Account Requests – AIS 93ms Account Requests – CoF 323ms Accounts 455ms Balances 326ms Beneficiaries 255ms Direct Debits 439ms Payments – AIS 322ms Payments – CoF 192ms Payments – PIS 263ms Products 140ms Standing Orders – AIS 549ms Standing Orders – PIS 259ms Transactions 609ms First Direct Response times (milliseconds): April 2022 Account Requests – AIS 187ms Account Requests – CoF 594ms Accounts 477ms Balances 518ms Beneficiaries 701ms Direct Debits 177ms Payments – AIS 128ms Payments – CoF 721ms Payments – PIS 342ms payments-VRP 572ms Products 949ms Standing Orders – AIS 129ms Standing Orders – PIS 466ms Transactions 645ms Halifax Response times (milliseconds): April 2022 Account Requests – AIS 336ms Account Requests – CoF 460ms Accounts 237ms Balances 281ms Beneficiaries 389ms Direct Debits 529ms Payments – CoF 299ms Payments – PIS 685ms Products 420ms Standing Orders – AIS 468ms Standing Orders – PIS 637ms Statements 722ms Transactions 339ms HSBC Business Response times (milliseconds): April 2022 Account Requests – AIS 249ms Account Requests – CoF 1,024ms Accounts 500ms Balances 502ms Beneficiaries 431ms Direct Debits 167ms Payments – AIS 162ms Payments – CoF 677ms Payments – PIS 670ms payments-VRP 798ms Products 851ms Standing Orders – AIS 142ms Standing Orders – PIS 654ms Transactions 615ms HSBC Kinetic Response times (milliseconds): April 2022 Account Requests – AIS 215ms Account Requests – CoF 725ms Accounts 836ms Balances 749ms Beneficiaries 670ms Direct Debits 1,210ms Payments – AIS 1,244ms Payments – CoF 940ms Payments – PIS 298ms payments-VRP 812ms Products 1,014ms Standing Orders – AIS 1,054ms Standing Orders – PIS 347ms Transactions 645ms HSBC Personal Response times (milliseconds): April 2022 Account Requests – AIS 190ms Account Requests – CoF 607ms Accounts 462ms Balances 511ms Beneficiaries 697ms Direct Debits 740ms Payments – AIS 120ms Payments – CoF 709ms Payments – PIS 293ms payments-VRP 642ms Products 907ms Standing Orders – AIS 122ms Standing Orders – PIS 345ms Transactions 647ms Lloyds Response times (milliseconds): April 2022 Account Requests – AIS 335ms Account Requests – CoF 467ms Accounts 236ms Balances 279ms Beneficiaries 448ms Direct Debits 527ms Payments – CoF 298ms Payments – PIS 740ms Products 421ms Standing Orders – AIS 500ms Standing Orders – PIS 790ms Statements 688ms Transactions 332ms MBNA Response times (milliseconds): April 2022 Account Requests – AIS 349ms Accounts 236ms Balances 350ms Beneficiaries 322ms Direct Debits 265ms Products 212ms Standing Orders – AIS 256ms Statements 563ms Transactions 400ms Nationwide Building Society Response times (milliseconds): April 2022 Account Requests – AIS 92ms Account Requests – CoF 499ms Accounts 546ms Balances 571ms Beneficiaries 664ms Direct Debits 1,520ms Payments – AIS 1,296ms Payments – CoF 442ms Payments – PIS 424ms Products 496ms Standing Orders – AIS 553ms Standing Orders – PIS 499ms Statements 625ms Transactions 341ms NWB Response times (milliseconds): April 2022 Account Requests – AIS 126ms Account Requests – CoF 413ms Accounts 553ms Balances 379ms Beneficiaries 285ms Direct Debits 251ms Payments – AIS 363ms Payments – CoF 207ms Payments – PIS 551ms Products 194ms Standing Orders – AIS 287ms Standing Orders – PIS 398ms Statements 578ms Transactions 427ms RBS Response times (milliseconds): April 2022 Account Requests – AIS 137ms Account Requests – CoF 450ms Accounts 582ms Balances 411ms Beneficiaries 303ms Direct Debits 262ms Payments – AIS 378ms Payments – CoF 223ms Payments – PIS 614ms Products 223ms Standing Orders – AIS 285ms Standing Orders – PIS 419ms Statements 526ms Transactions 453ms Santander UK plc Response times (milliseconds): April 2022 Account Requests – AIS 619ms Account Requests – CoF 732ms Accounts 680ms Balances 751ms Beneficiaries 1,164ms Direct Debits 780ms Payments – CoF 844ms Payments – PIS 490ms Products 653ms Standing Orders – AIS 780ms Standing Orders – PIS 723ms Statements 731ms Transactions 837ms UBN Response times (milliseconds): April 2022 Account Requests – AIS 150ms Account Requests – CoF 629ms Accounts 489ms Balances 484ms Beneficiaries 316ms Direct Debits 428ms Payments – AIS 396ms Payments – CoF 274ms Payments – PIS 602ms Products 300ms Standing Orders – AIS 309ms Standing Orders – PIS 432ms Statements 765ms Transactions 517ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand April 2022 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Successful API calls Total calls 974,258,874 % of overall total calls 99.20% AIS Total calls 846,401,513 % of overall total calls 86.18% PIS Total calls 21,341,593 % of overall total calls 2.17% April 2022 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. April 2022 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. April 2022 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. April 2022 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand April 2022 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed API Calls Total calls 7,860,100 % of overall total calls 0.80% Business Total calls 6,445,394 % of overall total calls 0.66% Technical Total calls 1,414,706 % of overall total calls 0.14% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. April 2022 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. April 2022 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. April 2022 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand April 2022 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Rejected API Calls Total calls 773,405 % of overall total calls 0.079% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and are therefore excluded from brand level reporting. April 2022 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and are therefore excluded from brand level reporting.
April key performance metrics 99.33% Average API availability – unweighted 445ms Average API response time 99.20% Successful API calls (%) 99.78% Average API availability – weighted 974.3m Successful API calls (actual) 0.80% Failed API calls
Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted April 2022 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Average API availability 99.33% Core hours (06:00-00:00) 99.27% Non core hours (00:00-06:00) 99.49% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2022 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2022 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2022 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2022 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2022 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2022 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: April 2022 Account Requests – AIS 98.1% Account Requests – CoF 100.0% Accounts 99.84% Balances 99.84% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 98.1% Payments – PIS 98.1% Products 99.84% Standing Orders – AIS 100.0% Standing Orders – PIS 98.1% Transactions 99.84% AIB Group (UK) p.l.c. Availability by Endpoint Category: April 2022 Account Requests – AIS 98.1% Account Requests – CoF 100.0% Accounts 99.84% Balances 99.84% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 98.94% Payments – PIS 98.1% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.1% Transactions 99.84% Bank of Ireland UK Availability by Endpoint Category: April 2022 Account Requests – AIS 97.71% Account Requests – CoF 98.75% Accounts 97.71% Balances 97.71% Beneficiaries 97.71% Payments – AIS 98.54% Payments – CoF 100.0% Payments – PIS 97.71% Products 97.71% Standing Orders – AIS 97.71% Standing Orders – PIS 97.71% Statements 97.71% Transactions 97.71% Bank of Scotland Availability by Endpoint Category: April 2022 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.92% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 98.46% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.93% Barclays Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Danske Bank Availability by Endpoint Category: April 2022 Account Requests – AIS 99.76% Account Requests – CoF 100.0% Accounts 99.64% Balances 99.65% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.97% Payments – PIS 99.88% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.65% First Direct Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.96% Halifax Availability by Endpoint Category: April 2022 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.89% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 98.44% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.74% HSBC Business Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 99.99% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.99% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.95% Lloyds Availability by Endpoint Category: April 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.89% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 98.44% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.79% MBNA Availability by Endpoint Category: April 2022 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.56% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.56% Nationwide Building Society Availability by Endpoint Category: April 2022 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.96% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.97% NWB Availability by Endpoint Category: April 2022 Account Requests – AIS 99.92% Account Requests – CoF 99.92% Accounts 99.92% Balances 99.92% Beneficiaries 99.92% Direct Debits 99.92% Payments – AIS 99.92% Payments – CoF 99.92% Payments – PIS 99.87% Products 99.92% Standing Orders – AIS 99.92% Standing Orders – PIS 99.87% Statements 99.92% Transactions 99.92% RBS Availability by Endpoint Category: April 2022 Account Requests – AIS 99.92% Account Requests – CoF 99.92% Accounts 99.92% Balances 99.92% Beneficiaries 99.92% Direct Debits 99.92% Payments – AIS 99.92% Payments – CoF 99.92% Payments – PIS 99.83% Products 99.92% Standing Orders – AIS 99.92% Standing Orders – PIS 99.83% Statements 99.92% Transactions 99.92% Santander UK plc Availability by Endpoint Category: April 2022 Account Requests – AIS 99.94% Account Requests – CoF 99.94% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 100.0% Payments – CoF 99.94% Payments – PIS 99.94% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.94% Statements 99.94% Transactions 99.94% UBN Availability by Endpoint Category: April 2022 Account Requests – AIS 99.92% Account Requests – CoF 99.98% Accounts 99.92% Balances 99.92% Beneficiaries 99.92% Direct Debits 99.92% Payments – AIS 99.92% Payments – CoF 99.93% Payments – PIS 99.85% Products 99.92% Standing Orders – AIS 99.92% Standing Orders – PIS 99.85% Statements 99.92% Transactions 99.92%
April 2022 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Average API availability 99.33% Core hours (06:00-00:00) 99.27% Non core hours (00:00-06:00) 99.49% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
April 2022 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
April 2022 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
April 2022 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
April 2022 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
April 2022 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
April 2022 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: April 2022 Account Requests – AIS 98.1% Account Requests – CoF 100.0% Accounts 99.84% Balances 99.84% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 98.1% Payments – PIS 98.1% Products 99.84% Standing Orders – AIS 100.0% Standing Orders – PIS 98.1% Transactions 99.84% AIB Group (UK) p.l.c. Availability by Endpoint Category: April 2022 Account Requests – AIS 98.1% Account Requests – CoF 100.0% Accounts 99.84% Balances 99.84% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 98.94% Payments – PIS 98.1% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.1% Transactions 99.84% Bank of Ireland UK Availability by Endpoint Category: April 2022 Account Requests – AIS 97.71% Account Requests – CoF 98.75% Accounts 97.71% Balances 97.71% Beneficiaries 97.71% Payments – AIS 98.54% Payments – CoF 100.0% Payments – PIS 97.71% Products 97.71% Standing Orders – AIS 97.71% Standing Orders – PIS 97.71% Statements 97.71% Transactions 97.71% Bank of Scotland Availability by Endpoint Category: April 2022 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.92% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 98.46% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.93% Barclays Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Danske Bank Availability by Endpoint Category: April 2022 Account Requests – AIS 99.76% Account Requests – CoF 100.0% Accounts 99.64% Balances 99.65% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.97% Payments – PIS 99.88% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.65% First Direct Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.96% Halifax Availability by Endpoint Category: April 2022 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.89% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 98.44% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.74% HSBC Business Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 99.99% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.99% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.95% Lloyds Availability by Endpoint Category: April 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.89% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 98.44% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.79% MBNA Availability by Endpoint Category: April 2022 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.56% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.56% Nationwide Building Society Availability by Endpoint Category: April 2022 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.96% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.97% NWB Availability by Endpoint Category: April 2022 Account Requests – AIS 99.92% Account Requests – CoF 99.92% Accounts 99.92% Balances 99.92% Beneficiaries 99.92% Direct Debits 99.92% Payments – AIS 99.92% Payments – CoF 99.92% Payments – PIS 99.87% Products 99.92% Standing Orders – AIS 99.92% Standing Orders – PIS 99.87% Statements 99.92% Transactions 99.92% RBS Availability by Endpoint Category: April 2022 Account Requests – AIS 99.92% Account Requests – CoF 99.92% Accounts 99.92% Balances 99.92% Beneficiaries 99.92% Direct Debits 99.92% Payments – AIS 99.92% Payments – CoF 99.92% Payments – PIS 99.83% Products 99.92% Standing Orders – AIS 99.92% Standing Orders – PIS 99.83% Statements 99.92% Transactions 99.92% Santander UK plc Availability by Endpoint Category: April 2022 Account Requests – AIS 99.94% Account Requests – CoF 99.94% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 100.0% Payments – CoF 99.94% Payments – PIS 99.94% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.94% Statements 99.94% Transactions 99.94% UBN Availability by Endpoint Category: April 2022 Account Requests – AIS 99.92% Account Requests – CoF 99.98% Accounts 99.92% Balances 99.92% Beneficiaries 99.92% Direct Debits 99.92% Payments – AIS 99.92% Payments – CoF 99.93% Payments – PIS 99.85% Products 99.92% Standing Orders – AIS 99.92% Standing Orders – PIS 99.85% Statements 99.92% Transactions 99.92%
Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted April 2022 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Average weighted API availability 99.78% Core hours (06:00-00:00) 99.80% Non core hours (00:00-06:00) 99.43% Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. April 2022 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. April 2022 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. April 2022 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. April 2022 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. April 2022 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. April 2022 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: April 2022 Account Requests – AIS 98.1% Account Requests – CoF 100.0% Accounts 99.84% Balances 99.84% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 98.1% Payments – PIS 98.15% Products 99.84% Standing Orders – AIS 100.0% Standing Orders – PIS 98.12% Transactions 99.84% AIB Group (UK) p.l.c. Availability by Endpoint Category: April 2022 Account Requests – AIS 98.1% Account Requests – CoF 100.0% Accounts 99.84% Balances 99.84% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 98.94% Payments – PIS 98.19% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.12% Transactions 99.84% Bank of Ireland UK Availability by Endpoint Category: April 2022 Account Requests – AIS 97.71% Account Requests – CoF 99.63% Accounts 97.71% Balances 97.71% Beneficiaries 97.71% Payments – AIS 98.54% Payments – PIS 97.71% Products 97.71% Standing Orders – AIS 97.71% Standing Orders – PIS 97.71% Statements 97.71% Transactions 97.71% Bank of Scotland Availability by Endpoint Category: April 2022 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.92% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.53% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.93% Barclays Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Danske Bank Availability by Endpoint Category: April 2022 Account Requests – AIS 99.8% Account Requests – CoF 100.0% Accounts 99.64% Balances 99.65% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.97% Payments – PIS 99.92% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.65% First Direct Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.96% Halifax Availability by Endpoint Category: April 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.89% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.42% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.74% HSBC Business Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 99.99% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.99% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.95% Lloyds Availability by Endpoint Category: April 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.89% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.44% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.79% MBNA Availability by Endpoint Category: April 2022 Account Requests – AIS 99.99% Accounts 100.0% Balances 99.56% Beneficiaries 100.0% Direct Debits 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 99.56% Nationwide Building Society Availability by Endpoint Category: April 2022 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.97% NWB Availability by Endpoint Category: April 2022 Account Requests – AIS 99.92% Account Requests – CoF 99.92% Accounts 99.92% Balances 99.92% Beneficiaries 99.92% Direct Debits 99.92% Payments – AIS 99.92% Payments – CoF 99.92% Payments – PIS 99.87% Products 99.92% Standing Orders – AIS 99.92% Standing Orders – PIS 99.88% Statements 99.92% Transactions 99.92% RBS Availability by Endpoint Category: April 2022 Account Requests – AIS 99.92% Account Requests – CoF 99.92% Accounts 99.92% Balances 99.92% Beneficiaries 99.92% Direct Debits 99.92% Payments – AIS 99.92% Payments – CoF 99.92% Payments – PIS 99.83% Products 99.92% Standing Orders – AIS 99.92% Standing Orders – PIS 99.83% Statements 99.92% Transactions 99.92% Santander UK plc Availability by Endpoint Category: April 2022 Account Requests – AIS 99.94% Account Requests – CoF 99.94% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – CoF 99.94% Payments – PIS 99.94% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.95% Statements 99.94% Transactions 99.94% UBN Availability by Endpoint Category: April 2022 Account Requests – AIS 99.92% Account Requests – CoF 99.98% Accounts 99.92% Balances 99.92% Beneficiaries 99.92% Direct Debits 99.92% Payments – AIS 99.92% Payments – CoF 99.93% Payments – PIS 99.85% Products 99.92% Standing Orders – AIS 99.92% Standing Orders – PIS 99.85% Statements 99.92% Transactions 99.92%
April 2022 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Average weighted API availability 99.78% Core hours (06:00-00:00) 99.80% Non core hours (00:00-06:00) 99.43% Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
April 2022 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
April 2022 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
April 2022 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
April 2022 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
April 2022 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
April 2022 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: April 2022 Account Requests – AIS 98.1% Account Requests – CoF 100.0% Accounts 99.84% Balances 99.84% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 98.1% Payments – PIS 98.15% Products 99.84% Standing Orders – AIS 100.0% Standing Orders – PIS 98.12% Transactions 99.84% AIB Group (UK) p.l.c. Availability by Endpoint Category: April 2022 Account Requests – AIS 98.1% Account Requests – CoF 100.0% Accounts 99.84% Balances 99.84% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 98.94% Payments – PIS 98.19% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.12% Transactions 99.84% Bank of Ireland UK Availability by Endpoint Category: April 2022 Account Requests – AIS 97.71% Account Requests – CoF 99.63% Accounts 97.71% Balances 97.71% Beneficiaries 97.71% Payments – AIS 98.54% Payments – PIS 97.71% Products 97.71% Standing Orders – AIS 97.71% Standing Orders – PIS 97.71% Statements 97.71% Transactions 97.71% Bank of Scotland Availability by Endpoint Category: April 2022 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.92% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.53% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.93% Barclays Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Danske Bank Availability by Endpoint Category: April 2022 Account Requests – AIS 99.8% Account Requests – CoF 100.0% Accounts 99.64% Balances 99.65% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.97% Payments – PIS 99.92% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.65% First Direct Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.96% Halifax Availability by Endpoint Category: April 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.89% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.42% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.74% HSBC Business Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: April 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 99.99% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.99% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.95% Lloyds Availability by Endpoint Category: April 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.89% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.44% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.79% MBNA Availability by Endpoint Category: April 2022 Account Requests – AIS 99.99% Accounts 100.0% Balances 99.56% Beneficiaries 100.0% Direct Debits 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 99.56% Nationwide Building Society Availability by Endpoint Category: April 2022 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.97% NWB Availability by Endpoint Category: April 2022 Account Requests – AIS 99.92% Account Requests – CoF 99.92% Accounts 99.92% Balances 99.92% Beneficiaries 99.92% Direct Debits 99.92% Payments – AIS 99.92% Payments – CoF 99.92% Payments – PIS 99.87% Products 99.92% Standing Orders – AIS 99.92% Standing Orders – PIS 99.88% Statements 99.92% Transactions 99.92% RBS Availability by Endpoint Category: April 2022 Account Requests – AIS 99.92% Account Requests – CoF 99.92% Accounts 99.92% Balances 99.92% Beneficiaries 99.92% Direct Debits 99.92% Payments – AIS 99.92% Payments – CoF 99.92% Payments – PIS 99.83% Products 99.92% Standing Orders – AIS 99.92% Standing Orders – PIS 99.83% Statements 99.92% Transactions 99.92% Santander UK plc Availability by Endpoint Category: April 2022 Account Requests – AIS 99.94% Account Requests – CoF 99.94% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – CoF 99.94% Payments – PIS 99.94% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.95% Statements 99.94% Transactions 99.94% UBN Availability by Endpoint Category: April 2022 Account Requests – AIS 99.92% Account Requests – CoF 99.98% Accounts 99.92% Balances 99.92% Beneficiaries 99.92% Direct Debits 99.92% Payments – AIS 99.92% Payments – CoF 99.93% Payments – PIS 99.85% Products 99.92% Standing Orders – AIS 99.92% Standing Orders – PIS 99.85% Statements 99.92% Transactions 99.92%
Average API response times Average API response times by brand Response times by brand April 2022 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in April. Average API Response Time 445 milliseconds Notes on the data: This chart includes data from 9 providers and 19 brands in total. April 2022 Average API availability by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: This chart includes data from 9 providers and 19 brands in total. April 2022 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): April 2022 Account Requests – AIS 436ms Account Requests – CoF 664ms Accounts 560ms Balances 64ms Beneficiaries 183ms Direct Debits 74ms Payments – CoF 221ms Payments – PIS 100ms Products 172ms Standing Orders – AIS 108ms Standing Orders – PIS 195ms Transactions 90ms AIB Group (UK) p.l.c. Response times (milliseconds): April 2022 Account Requests – AIS 445ms Account Requests – CoF 527ms Accounts 577ms Balances 65ms Beneficiaries 199ms Direct Debits 74ms Payments – CoF 196ms Payments – PIS 107ms Products 102ms Standing Orders – AIS 118ms Standing Orders – PIS 217ms Transactions 81ms Bank of Ireland UK Response times (milliseconds): April 2022 Account Requests – AIS 220ms Account Requests – CoF 1,334ms Accounts 475ms Balances 517ms Beneficiaries 829ms Payments – AIS 2,863ms Payments – PIS 619ms Products 581ms Standing Orders – AIS 671ms Standing Orders – PIS 1,031ms Statements 761ms Transactions 513ms Bank of Scotland Response times (milliseconds): April 2022 Account Requests – AIS 336ms Account Requests – CoF 480ms Accounts 236ms Balances 279ms Beneficiaries 441ms Direct Debits 568ms Payments – CoF 298ms Payments – PIS 653ms Products 422ms Standing Orders – AIS 534ms Standing Orders – PIS 601ms Statements 637ms Transactions 334ms Barclays Response times (milliseconds): April 2022 Account Requests – AIS 190ms Account Requests – CoF 384ms Accounts 312ms Balances 370ms Beneficiaries 517ms Direct Debits 526ms Payments – AIS 468ms Payments – PIS 467ms Products 788ms Standing Orders – AIS 415ms Standing Orders – PIS 440ms Statements 38ms Transactions 445ms Cater Allen Response times (milliseconds): April 2022 Account Requests – AIS 75ms Accounts 180ms Balances 99ms Payments – PIS 62ms payments-VRP 44ms Products 118ms Standing Orders – PIS 260ms Transactions 148ms Danske Bank Response times (milliseconds): April 2022 Account Requests – AIS 93ms Account Requests – CoF 323ms Accounts 455ms Balances 326ms Beneficiaries 255ms Direct Debits 439ms Payments – AIS 322ms Payments – CoF 192ms Payments – PIS 263ms Products 140ms Standing Orders – AIS 549ms Standing Orders – PIS 259ms Transactions 609ms First Direct Response times (milliseconds): April 2022 Account Requests – AIS 187ms Account Requests – CoF 594ms Accounts 477ms Balances 518ms Beneficiaries 701ms Direct Debits 177ms Payments – AIS 128ms Payments – CoF 721ms Payments – PIS 342ms payments-VRP 572ms Products 949ms Standing Orders – AIS 129ms Standing Orders – PIS 466ms Transactions 645ms Halifax Response times (milliseconds): April 2022 Account Requests – AIS 336ms Account Requests – CoF 460ms Accounts 237ms Balances 281ms Beneficiaries 389ms Direct Debits 529ms Payments – CoF 299ms Payments – PIS 685ms Products 420ms Standing Orders – AIS 468ms Standing Orders – PIS 637ms Statements 722ms Transactions 339ms HSBC Business Response times (milliseconds): April 2022 Account Requests – AIS 249ms Account Requests – CoF 1,024ms Accounts 500ms Balances 502ms Beneficiaries 431ms Direct Debits 167ms Payments – AIS 162ms Payments – CoF 677ms Payments – PIS 670ms payments-VRP 798ms Products 851ms Standing Orders – AIS 142ms Standing Orders – PIS 654ms Transactions 615ms HSBC Kinetic Response times (milliseconds): April 2022 Account Requests – AIS 215ms Account Requests – CoF 725ms Accounts 836ms Balances 749ms Beneficiaries 670ms Direct Debits 1,210ms Payments – AIS 1,244ms Payments – CoF 940ms Payments – PIS 298ms payments-VRP 812ms Products 1,014ms Standing Orders – AIS 1,054ms Standing Orders – PIS 347ms Transactions 645ms HSBC Personal Response times (milliseconds): April 2022 Account Requests – AIS 190ms Account Requests – CoF 607ms Accounts 462ms Balances 511ms Beneficiaries 697ms Direct Debits 740ms Payments – AIS 120ms Payments – CoF 709ms Payments – PIS 293ms payments-VRP 642ms Products 907ms Standing Orders – AIS 122ms Standing Orders – PIS 345ms Transactions 647ms Lloyds Response times (milliseconds): April 2022 Account Requests – AIS 335ms Account Requests – CoF 467ms Accounts 236ms Balances 279ms Beneficiaries 448ms Direct Debits 527ms Payments – CoF 298ms Payments – PIS 740ms Products 421ms Standing Orders – AIS 500ms Standing Orders – PIS 790ms Statements 688ms Transactions 332ms MBNA Response times (milliseconds): April 2022 Account Requests – AIS 349ms Accounts 236ms Balances 350ms Beneficiaries 322ms Direct Debits 265ms Products 212ms Standing Orders – AIS 256ms Statements 563ms Transactions 400ms Nationwide Building Society Response times (milliseconds): April 2022 Account Requests – AIS 92ms Account Requests – CoF 499ms Accounts 546ms Balances 571ms Beneficiaries 664ms Direct Debits 1,520ms Payments – AIS 1,296ms Payments – CoF 442ms Payments – PIS 424ms Products 496ms Standing Orders – AIS 553ms Standing Orders – PIS 499ms Statements 625ms Transactions 341ms NWB Response times (milliseconds): April 2022 Account Requests – AIS 126ms Account Requests – CoF 413ms Accounts 553ms Balances 379ms Beneficiaries 285ms Direct Debits 251ms Payments – AIS 363ms Payments – CoF 207ms Payments – PIS 551ms Products 194ms Standing Orders – AIS 287ms Standing Orders – PIS 398ms Statements 578ms Transactions 427ms RBS Response times (milliseconds): April 2022 Account Requests – AIS 137ms Account Requests – CoF 450ms Accounts 582ms Balances 411ms Beneficiaries 303ms Direct Debits 262ms Payments – AIS 378ms Payments – CoF 223ms Payments – PIS 614ms Products 223ms Standing Orders – AIS 285ms Standing Orders – PIS 419ms Statements 526ms Transactions 453ms Santander UK plc Response times (milliseconds): April 2022 Account Requests – AIS 619ms Account Requests – CoF 732ms Accounts 680ms Balances 751ms Beneficiaries 1,164ms Direct Debits 780ms Payments – CoF 844ms Payments – PIS 490ms Products 653ms Standing Orders – AIS 780ms Standing Orders – PIS 723ms Statements 731ms Transactions 837ms UBN Response times (milliseconds): April 2022 Account Requests – AIS 150ms Account Requests – CoF 629ms Accounts 489ms Balances 484ms Beneficiaries 316ms Direct Debits 428ms Payments – AIS 396ms Payments – CoF 274ms Payments – PIS 602ms Products 300ms Standing Orders – AIS 309ms Standing Orders – PIS 432ms Statements 765ms Transactions 517ms
April 2022 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in April. Average API Response Time 445 milliseconds Notes on the data: This chart includes data from 9 providers and 19 brands in total.
April 2022 Average API availability by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: This chart includes data from 9 providers and 19 brands in total.
April 2022 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): April 2022 Account Requests – AIS 436ms Account Requests – CoF 664ms Accounts 560ms Balances 64ms Beneficiaries 183ms Direct Debits 74ms Payments – CoF 221ms Payments – PIS 100ms Products 172ms Standing Orders – AIS 108ms Standing Orders – PIS 195ms Transactions 90ms AIB Group (UK) p.l.c. Response times (milliseconds): April 2022 Account Requests – AIS 445ms Account Requests – CoF 527ms Accounts 577ms Balances 65ms Beneficiaries 199ms Direct Debits 74ms Payments – CoF 196ms Payments – PIS 107ms Products 102ms Standing Orders – AIS 118ms Standing Orders – PIS 217ms Transactions 81ms Bank of Ireland UK Response times (milliseconds): April 2022 Account Requests – AIS 220ms Account Requests – CoF 1,334ms Accounts 475ms Balances 517ms Beneficiaries 829ms Payments – AIS 2,863ms Payments – PIS 619ms Products 581ms Standing Orders – AIS 671ms Standing Orders – PIS 1,031ms Statements 761ms Transactions 513ms Bank of Scotland Response times (milliseconds): April 2022 Account Requests – AIS 336ms Account Requests – CoF 480ms Accounts 236ms Balances 279ms Beneficiaries 441ms Direct Debits 568ms Payments – CoF 298ms Payments – PIS 653ms Products 422ms Standing Orders – AIS 534ms Standing Orders – PIS 601ms Statements 637ms Transactions 334ms Barclays Response times (milliseconds): April 2022 Account Requests – AIS 190ms Account Requests – CoF 384ms Accounts 312ms Balances 370ms Beneficiaries 517ms Direct Debits 526ms Payments – AIS 468ms Payments – PIS 467ms Products 788ms Standing Orders – AIS 415ms Standing Orders – PIS 440ms Statements 38ms Transactions 445ms Cater Allen Response times (milliseconds): April 2022 Account Requests – AIS 75ms Accounts 180ms Balances 99ms Payments – PIS 62ms payments-VRP 44ms Products 118ms Standing Orders – PIS 260ms Transactions 148ms Danske Bank Response times (milliseconds): April 2022 Account Requests – AIS 93ms Account Requests – CoF 323ms Accounts 455ms Balances 326ms Beneficiaries 255ms Direct Debits 439ms Payments – AIS 322ms Payments – CoF 192ms Payments – PIS 263ms Products 140ms Standing Orders – AIS 549ms Standing Orders – PIS 259ms Transactions 609ms First Direct Response times (milliseconds): April 2022 Account Requests – AIS 187ms Account Requests – CoF 594ms Accounts 477ms Balances 518ms Beneficiaries 701ms Direct Debits 177ms Payments – AIS 128ms Payments – CoF 721ms Payments – PIS 342ms payments-VRP 572ms Products 949ms Standing Orders – AIS 129ms Standing Orders – PIS 466ms Transactions 645ms Halifax Response times (milliseconds): April 2022 Account Requests – AIS 336ms Account Requests – CoF 460ms Accounts 237ms Balances 281ms Beneficiaries 389ms Direct Debits 529ms Payments – CoF 299ms Payments – PIS 685ms Products 420ms Standing Orders – AIS 468ms Standing Orders – PIS 637ms Statements 722ms Transactions 339ms HSBC Business Response times (milliseconds): April 2022 Account Requests – AIS 249ms Account Requests – CoF 1,024ms Accounts 500ms Balances 502ms Beneficiaries 431ms Direct Debits 167ms Payments – AIS 162ms Payments – CoF 677ms Payments – PIS 670ms payments-VRP 798ms Products 851ms Standing Orders – AIS 142ms Standing Orders – PIS 654ms Transactions 615ms HSBC Kinetic Response times (milliseconds): April 2022 Account Requests – AIS 215ms Account Requests – CoF 725ms Accounts 836ms Balances 749ms Beneficiaries 670ms Direct Debits 1,210ms Payments – AIS 1,244ms Payments – CoF 940ms Payments – PIS 298ms payments-VRP 812ms Products 1,014ms Standing Orders – AIS 1,054ms Standing Orders – PIS 347ms Transactions 645ms HSBC Personal Response times (milliseconds): April 2022 Account Requests – AIS 190ms Account Requests – CoF 607ms Accounts 462ms Balances 511ms Beneficiaries 697ms Direct Debits 740ms Payments – AIS 120ms Payments – CoF 709ms Payments – PIS 293ms payments-VRP 642ms Products 907ms Standing Orders – AIS 122ms Standing Orders – PIS 345ms Transactions 647ms Lloyds Response times (milliseconds): April 2022 Account Requests – AIS 335ms Account Requests – CoF 467ms Accounts 236ms Balances 279ms Beneficiaries 448ms Direct Debits 527ms Payments – CoF 298ms Payments – PIS 740ms Products 421ms Standing Orders – AIS 500ms Standing Orders – PIS 790ms Statements 688ms Transactions 332ms MBNA Response times (milliseconds): April 2022 Account Requests – AIS 349ms Accounts 236ms Balances 350ms Beneficiaries 322ms Direct Debits 265ms Products 212ms Standing Orders – AIS 256ms Statements 563ms Transactions 400ms Nationwide Building Society Response times (milliseconds): April 2022 Account Requests – AIS 92ms Account Requests – CoF 499ms Accounts 546ms Balances 571ms Beneficiaries 664ms Direct Debits 1,520ms Payments – AIS 1,296ms Payments – CoF 442ms Payments – PIS 424ms Products 496ms Standing Orders – AIS 553ms Standing Orders – PIS 499ms Statements 625ms Transactions 341ms NWB Response times (milliseconds): April 2022 Account Requests – AIS 126ms Account Requests – CoF 413ms Accounts 553ms Balances 379ms Beneficiaries 285ms Direct Debits 251ms Payments – AIS 363ms Payments – CoF 207ms Payments – PIS 551ms Products 194ms Standing Orders – AIS 287ms Standing Orders – PIS 398ms Statements 578ms Transactions 427ms RBS Response times (milliseconds): April 2022 Account Requests – AIS 137ms Account Requests – CoF 450ms Accounts 582ms Balances 411ms Beneficiaries 303ms Direct Debits 262ms Payments – AIS 378ms Payments – CoF 223ms Payments – PIS 614ms Products 223ms Standing Orders – AIS 285ms Standing Orders – PIS 419ms Statements 526ms Transactions 453ms Santander UK plc Response times (milliseconds): April 2022 Account Requests – AIS 619ms Account Requests – CoF 732ms Accounts 680ms Balances 751ms Beneficiaries 1,164ms Direct Debits 780ms Payments – CoF 844ms Payments – PIS 490ms Products 653ms Standing Orders – AIS 780ms Standing Orders – PIS 723ms Statements 731ms Transactions 837ms UBN Response times (milliseconds): April 2022 Account Requests – AIS 150ms Account Requests – CoF 629ms Accounts 489ms Balances 484ms Beneficiaries 316ms Direct Debits 428ms Payments – AIS 396ms Payments – CoF 274ms Payments – PIS 602ms Products 300ms Standing Orders – AIS 309ms Standing Orders – PIS 432ms Statements 765ms Transactions 517ms
Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand April 2022 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Successful API calls Total calls 974,258,874 % of overall total calls 99.20% AIS Total calls 846,401,513 % of overall total calls 86.18% PIS Total calls 21,341,593 % of overall total calls 2.17% April 2022 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. April 2022 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. April 2022 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. April 2022 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April.
April 2022 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Successful API calls Total calls 974,258,874 % of overall total calls 99.20% AIS Total calls 846,401,513 % of overall total calls 86.18% PIS Total calls 21,341,593 % of overall total calls 2.17%
April 2022 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April.
April 2022 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April.
April 2022 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April.
April 2022 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April.
Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand April 2022 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed API Calls Total calls 7,860,100 % of overall total calls 0.80% Business Total calls 6,445,394 % of overall total calls 0.66% Technical Total calls 1,414,706 % of overall total calls 0.14% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. April 2022 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. April 2022 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. April 2022 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
April 2022 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed API Calls Total calls 7,860,100 % of overall total calls 0.80% Business Total calls 6,445,394 % of overall total calls 0.66% Technical Total calls 1,414,706 % of overall total calls 0.14% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
April 2022 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
April 2022 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
April 2022 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
Rejected API calls Rejected API calls by brand April 2022 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Rejected API Calls Total calls 773,405 % of overall total calls 0.079% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and are therefore excluded from brand level reporting. April 2022 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and are therefore excluded from brand level reporting.
April 2022 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Rejected API Calls Total calls 773,405 % of overall total calls 0.079% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and are therefore excluded from brand level reporting.
April 2022 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and are therefore excluded from brand level reporting.