API Performance StatsSelect a month:January 2024December 2023November 2023October 2023September 2023August 2023July 2023June 2023May 2023April 2023March 2023February 2023January 2023December 2022November 2022October 2022September 2022August 2022July 2022June 2022May 2022April 2022March 2022February 2022January 2022Download historical data (last 12 months):Download dataHistoric Data Download- csv (CSV)Historic Data Download (PDF) Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.Notes on the data: Unweighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Successful Payments This chart shows the number of successful single domestic payment and variable recurring payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Open Banking Users All Users AIS users PIS users All Users This chart shows the total and number of new users consuming Open Banking services each month Notes on the data:All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chartSince November 2022 there have been 9 Providers and 20 brands providing data. AIS users This chart shows the total and number of AIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart PIS Users This chart shows the total and number of PIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart January key performance metrics 99.91% Average API availability – unweighted 372ms Average API response time 99.46% Successful API calls (%) 99.96% Average API availability – weighted 1384.5m Successful API calls (actual) 0.54% Failed API calls Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted January 2024 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. Average API availability 99.83% Core hours (06:00-00:00) 99.81% Non core hours (00:00-06:00) 99.89% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. January 2024 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. January 2024 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. January 2024 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. January 2024 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. January 2024 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. January 2024 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.74% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.74% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – CoF 100.0% Payments – PIS 99.74% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.74% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% Barclays Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: January 2024 Account Requests – AIS 99.66% Account Requests – CoF 100.0% Accounts 99.66% Balances 99.66% Beneficiaries 99.66% Direct Debits 99.66% Payments – AIS 99.66% Payments – PIS 99.66% Products 99.66% Standing Orders – AIS 99.66% Standing Orders – PIS 99.66% Statements 99.66% Transactions 99.66% Danske Bank Availability by Endpoint Category: January 2024 Account Requests – AIS 99.96% Account Requests – CoF 100.0% Accounts 99.9% Balances 99.9% Beneficiaries 99.94% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.97% Payments – PIS 99.96% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.9% First Direct Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.99% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% HSBC Business Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.99% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% MBNA Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Mettle Availability by Endpoint Category: January 2024 Account Requests – AIS 99.97% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.63% Accounts 99.62% Balances 100.0% Beneficiaries 99.59% Direct Debits 99.62% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.54% payments-VRP 99.55% Products 99.6% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.57% NWB Availability by Endpoint Category: January 2024 Account Requests – AIS 99.95% Account Requests – CoF 99.95% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 99.95% Payments – CoF 99.95% Payments – PIS 99.95% payments-VRP 99.95% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.95% Statements 99.95% Transactions 99.95% RBS Availability by Endpoint Category: January 2024 Account Requests – AIS 99.94% Account Requests – CoF 99.93% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.94% Payments – CoF 99.93% Payments – PIS 99.93% payments-VRP 99.92% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.93% Statements 99.94% Transactions 99.94% Santander UK plc Availability by Endpoint Category: January 2024 Account Requests – AIS 99.94% Account Requests – CoF 99.94% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 100.0% Payments – CoF 99.94% Payments – PIS 99.94% payments-VRP 99.94% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.94% Statements 99.94% Transactions 99.94% UBN Availability by Endpoint Category: January 2024 Account Requests – AIS 98.34% Account Requests – CoF 98.34% Accounts 98.34% Balances 98.34% Beneficiaries 98.34% Direct Debits 98.34% Payments – AIS 98.34% Payments – CoF 98.34% Payments – PIS 98.34% payments-VRP 98.34% Products 98.34% Standing Orders – AIS 98.34% Standing Orders – PIS 98.34% Statements 98.34% Transactions 98.34% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted January 2024 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. Average weighted API availability 99.96% Core hours (06:00-00:00) 99.88% Non core hours (00:00-06:00) 99.94% January 2024 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. January 2024 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. January 2024 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. January 2024 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. January 2024 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. January 2024 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.74% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.74% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – CoF 100.0% Payments – PIS 99.74% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.74% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% Barclays Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: January 2024 Account Requests – AIS 99.66% Accounts 99.66% Balances 99.66% Beneficiaries 99.66% Direct Debits 99.66% Payments – AIS 99.66% Payments – PIS 99.66% Products 99.66% Standing Orders – AIS 99.66% Standing Orders – PIS 99.66% Statements 99.66% Transactions 99.66% Danske Bank Availability by Endpoint Category: January 2024 Account Requests – AIS 99.96% Account Requests – CoF 100.0% Accounts 99.9% Balances 99.9% Beneficiaries 99.94% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.97% Payments – PIS 99.97% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.9% First Direct Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.99% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% HSBC Business Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.99% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% MBNA Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Mettle Availability by Endpoint Category: January 2024 Account Requests – AIS 99.97% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.67% Accounts 100.0% Balances 100.0% Beneficiaries 99.59% Direct Debits 99.62% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.84% payments-VRP 99.8% Products 99.6% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.57% NWB Availability by Endpoint Category: January 2024 Account Requests – AIS 99.95% Account Requests – CoF 99.95% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 99.95% Payments – CoF 99.95% Payments – PIS 99.95% payments-VRP 99.95% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.95% Statements 99.95% Transactions 99.95% RBS Availability by Endpoint Category: January 2024 Account Requests – AIS 99.94% Account Requests – CoF 99.93% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.94% Payments – CoF 99.93% Payments – PIS 99.93% payments-VRP 99.93% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.96% Statements 99.94% Transactions 99.94% Santander UK plc Availability by Endpoint Category: January 2024 Account Requests – AIS 99.94% Account Requests – CoF 99.94% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – CoF 99.94% Payments – PIS 99.94% payments-VRP 99.94% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.94% Statements 99.94% Transactions 99.94% UBN Availability by Endpoint Category: January 2024 Account Requests – AIS 98.34% Account Requests – CoF 98.34% Accounts 98.34% Balances 98.34% Beneficiaries 98.34% Direct Debits 98.34% Payments – AIS 98.34% Payments – CoF 98.34% Payments – PIS 98.34% payments-VRP 98.94% Products 98.34% Standing Orders – AIS 98.34% Standing Orders – PIS 98.65% Statements 98.34% Transactions 98.34% Average API response times Average API response times by brand Response times by brand January 2024 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in January. Average API Response Time 372 milliseconds January 2024 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in January. January 2024 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): January 2024 Account Requests – AIS 200ms Accounts 154ms Balances 122ms Direct Debits 288ms Payments – CoF 165ms Payments – PIS 146ms Products 155ms Standing Orders – AIS 196ms Standing Orders – PIS 143ms Transactions 130ms AIB Group (UK) p.l.c. Response times (milliseconds): January 2024 Account Requests – AIS 116ms Accounts 71ms Balances 38ms Payments – CoF 91ms Payments – PIS 60ms Products 574ms Standing Orders – AIS 96ms Standing Orders – PIS 67ms Transactions 46ms Bank of Ireland UK Response times (milliseconds): January 2024 Account Requests – AIS 193ms Account Requests – CoF 808ms Accounts 340ms Balances 361ms Beneficiaries 442ms Payments – AIS 379ms Payments – CoF 697ms Payments – PIS 716ms payments-VRP 903ms Products 436ms Standing Orders – AIS 505ms Standing Orders – PIS 652ms Statements 775ms Transactions 400ms Bank of Scotland Response times (milliseconds): January 2024 Account Requests – AIS 316ms Account Requests – CoF 353ms Accounts 207ms Balances 218ms Beneficiaries 321ms Direct Debits 268ms Payments – AIS 252ms Payments – CoF 304ms Payments – PIS 448ms payments-VRP 502ms Products 445ms Standing Orders – AIS 248ms Standing Orders – PIS 635ms Statements 403ms Transactions 272ms Barclays Response times (milliseconds): January 2024 Account Requests – AIS 164ms Account Requests – CoF 310ms Accounts 286ms Balances 289ms Beneficiaries 201ms Direct Debits 382ms Payments – AIS 373ms Payments – CoF 591ms Payments – PIS 432ms payments-VRP 597ms Products 666ms Standing Orders – AIS 342ms Standing Orders – PIS 393ms Statements 73ms Transactions 338ms Cater Allen Response times (milliseconds): January 2024 Account Requests – AIS 44ms Accounts 74ms Balances 77ms Beneficiaries 54ms Direct Debits 62ms Payments – AIS 54ms Payments – PIS 58ms Products 54ms Standing Orders – AIS 55ms Standing Orders – PIS 46ms Statements 55ms Transactions 69ms Danske Bank Response times (milliseconds): January 2024 Account Requests – AIS 66ms Account Requests – CoF 2,298ms Accounts 398ms Balances 261ms Beneficiaries 244ms Direct Debits 379ms Payments – AIS 348ms Payments – CoF 152ms Payments – PIS 266ms payments-VRP 309ms Products 176ms Standing Orders – AIS 391ms Standing Orders – PIS 228ms Transactions 541ms First Direct Response times (milliseconds): January 2024 Account Requests – AIS 191ms Account Requests – CoF 310ms Accounts 439ms Balances 459ms Beneficiaries 652ms Direct Debits 630ms Payments – AIS 842ms Payments – CoF 645ms Payments – PIS 286ms payments-VRP 410ms Products 926ms Standing Orders – AIS 830ms Standing Orders – PIS 321ms Transactions 621ms Halifax Response times (milliseconds): January 2024 Account Requests – AIS 321ms Account Requests – CoF 347ms Accounts 207ms Balances 220ms Beneficiaries 307ms Direct Debits 267ms Payments – AIS 251ms Payments – CoF 303ms Payments – PIS 460ms payments-VRP 502ms Products 446ms Standing Orders – AIS 247ms Standing Orders – PIS 655ms Statements 396ms Transactions 281ms HSBC Business Response times (milliseconds): January 2024 Account Requests – AIS 237ms Account Requests – CoF 721ms Accounts 603ms Balances 591ms Beneficiaries 834ms Direct Debits 793ms Payments – AIS 357ms Payments – CoF 816ms Payments – PIS 549ms payments-VRP 457ms Products 1,032ms Standing Orders – AIS 433ms Standing Orders – PIS 334ms Transactions 779ms HSBC Kinetic Response times (milliseconds): January 2024 Account Requests – AIS 191ms Account Requests – CoF 363ms Accounts 639ms Balances 587ms Beneficiaries 666ms Direct Debits 871ms Payments – AIS 922ms Payments – CoF 732ms Payments – PIS 224ms payments-VRP 310ms Products 1,121ms Standing Orders – AIS 933ms Standing Orders – PIS 230ms Transactions 714ms HSBC Personal Response times (milliseconds): January 2024 Account Requests – AIS 201ms Account Requests – CoF 327ms Accounts 429ms Balances 477ms Beneficiaries 654ms Direct Debits 569ms Payments – AIS 801ms Payments – CoF 578ms Payments – PIS 301ms payments-VRP 397ms Products 873ms Standing Orders – AIS 793ms Standing Orders – PIS 296ms Transactions 639ms Lloyds Response times (milliseconds): January 2024 Account Requests – AIS 320ms Account Requests – CoF 343ms Accounts 206ms Balances 217ms Beneficiaries 308ms Direct Debits 268ms Payments – AIS 252ms Payments – CoF 302ms Payments – PIS 466ms payments-VRP 500ms Products 445ms Standing Orders – AIS 247ms Standing Orders – PIS 677ms Statements 415ms Transactions 272ms MBNA Response times (milliseconds): January 2024 Account Requests – AIS 327ms Accounts 263ms Balances 307ms Beneficiaries 290ms Direct Debits 211ms Payments – AIS 213ms Products 209ms Standing Orders – AIS 211ms Statements 359ms Transactions 357ms Mettle Response times (milliseconds): January 2024 Account Requests – AIS 55ms Accounts 74ms Balances 64ms Beneficiaries 534ms Direct Debits 195ms Payments – AIS 74ms Payments – PIS 103ms Products 90ms Statements 87ms Transactions 99ms Nationwide Building Society Response times (milliseconds): January 2024 Account Requests – AIS 76ms Account Requests – CoF 231ms Accounts 186ms Balances 187ms Beneficiaries 447ms Direct Debits 522ms Payments – AIS 208ms Payments – CoF 242ms Payments – PIS 277ms payments-VRP 242ms Products 211ms Standing Orders – AIS 200ms Standing Orders – PIS 287ms Statements 1,171ms Transactions 229ms NWB Response times (milliseconds): January 2024 Account Requests – AIS 166ms Account Requests – CoF 446ms Accounts 333ms Balances 328ms Beneficiaries 612ms Direct Debits 278ms Payments – AIS 284ms Payments – CoF 219ms Payments – PIS 425ms payments-VRP 484ms Products 225ms Standing Orders – AIS 276ms Standing Orders – PIS 362ms Statements 206ms Transactions 461ms RBS Response times (milliseconds): January 2024 Account Requests – AIS 174ms Account Requests – CoF 489ms Accounts 342ms Balances 350ms Beneficiaries 625ms Direct Debits 281ms Payments – AIS 281ms Payments – CoF 245ms Payments – PIS 503ms payments-VRP 559ms Products 230ms Standing Orders – AIS 389ms Standing Orders – PIS 434ms Statements 204ms Transactions 464ms Santander UK plc Response times (milliseconds): January 2024 Account Requests – AIS 486ms Account Requests – CoF 565ms Accounts 593ms Balances 670ms Beneficiaries 856ms Direct Debits 731ms Payments – CoF 700ms Payments – PIS 497ms payments-VRP 432ms Products 637ms Standing Orders – AIS 715ms Standing Orders – PIS 581ms Statements 647ms Transactions 842ms UBN Response times (milliseconds): January 2024 Account Requests – AIS 178ms Account Requests – CoF 658ms Accounts 430ms Balances 431ms Beneficiaries 658ms Direct Debits 272ms Payments – AIS 265ms Payments – CoF 272ms Payments – PIS 593ms payments-VRP 712ms Products 201ms Standing Orders – AIS 275ms Standing Orders – PIS 415ms Statements 187ms Transactions 466ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand January 2024 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. Successful API calls Total calls 1,384,454,186 % of overall total calls 99.46% AIS Total calls 1,118,497,894 % of overall total calls 80.36% PIS Total calls 56,641,685 % of overall total calls 4.28% January 2024 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. January 2024 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. January 2024 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. January 2024 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand January 2024 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. Failed API Calls Total calls 7,480,723 % of overall total calls 0.54% Business Total calls 5,958,082 % of overall total calls 0.43% Technical Total calls 1,522,641 % of overall total calls 0.11% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. January 2024 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. January 2024 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. January 2024 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand January 2024 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. Rejected API Calls Total calls 1,671,558 % of overall total calls 0.120% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. January 2024 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
API Performance StatsSelect a month:January 2024December 2023November 2023October 2023September 2023August 2023July 2023June 2023May 2023April 2023March 2023February 2023January 2023December 2022November 2022October 2022September 2022August 2022July 2022June 2022May 2022April 2022March 2022February 2022January 2022Download historical data (last 12 months):Download dataHistoric Data Download- csv (CSV)Historic Data Download (PDF)
Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.Notes on the data: Unweighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Successful Payments This chart shows the number of successful single domestic payment and variable recurring payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Open Banking Users All Users AIS users PIS users All Users This chart shows the total and number of new users consuming Open Banking services each month Notes on the data:All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chartSince November 2022 there have been 9 Providers and 20 brands providing data. AIS users This chart shows the total and number of AIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart PIS Users This chart shows the total and number of PIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart
All Users This chart shows the total and number of new users consuming Open Banking services each month Notes on the data:All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chartSince November 2022 there have been 9 Providers and 20 brands providing data.
AIS users This chart shows the total and number of AIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart
PIS Users This chart shows the total and number of PIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart
January key performance metrics 99.91% Average API availability – unweighted 372ms Average API response time 99.46% Successful API calls (%) 99.96% Average API availability – weighted 1384.5m Successful API calls (actual) 0.54% Failed API calls Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted January 2024 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. Average API availability 99.83% Core hours (06:00-00:00) 99.81% Non core hours (00:00-06:00) 99.89% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. January 2024 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. January 2024 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. January 2024 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. January 2024 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. January 2024 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. January 2024 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.74% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.74% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – CoF 100.0% Payments – PIS 99.74% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.74% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% Barclays Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: January 2024 Account Requests – AIS 99.66% Account Requests – CoF 100.0% Accounts 99.66% Balances 99.66% Beneficiaries 99.66% Direct Debits 99.66% Payments – AIS 99.66% Payments – PIS 99.66% Products 99.66% Standing Orders – AIS 99.66% Standing Orders – PIS 99.66% Statements 99.66% Transactions 99.66% Danske Bank Availability by Endpoint Category: January 2024 Account Requests – AIS 99.96% Account Requests – CoF 100.0% Accounts 99.9% Balances 99.9% Beneficiaries 99.94% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.97% Payments – PIS 99.96% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.9% First Direct Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.99% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% HSBC Business Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.99% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% MBNA Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Mettle Availability by Endpoint Category: January 2024 Account Requests – AIS 99.97% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.63% Accounts 99.62% Balances 100.0% Beneficiaries 99.59% Direct Debits 99.62% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.54% payments-VRP 99.55% Products 99.6% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.57% NWB Availability by Endpoint Category: January 2024 Account Requests – AIS 99.95% Account Requests – CoF 99.95% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 99.95% Payments – CoF 99.95% Payments – PIS 99.95% payments-VRP 99.95% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.95% Statements 99.95% Transactions 99.95% RBS Availability by Endpoint Category: January 2024 Account Requests – AIS 99.94% Account Requests – CoF 99.93% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.94% Payments – CoF 99.93% Payments – PIS 99.93% payments-VRP 99.92% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.93% Statements 99.94% Transactions 99.94% Santander UK plc Availability by Endpoint Category: January 2024 Account Requests – AIS 99.94% Account Requests – CoF 99.94% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 100.0% Payments – CoF 99.94% Payments – PIS 99.94% payments-VRP 99.94% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.94% Statements 99.94% Transactions 99.94% UBN Availability by Endpoint Category: January 2024 Account Requests – AIS 98.34% Account Requests – CoF 98.34% Accounts 98.34% Balances 98.34% Beneficiaries 98.34% Direct Debits 98.34% Payments – AIS 98.34% Payments – CoF 98.34% Payments – PIS 98.34% payments-VRP 98.34% Products 98.34% Standing Orders – AIS 98.34% Standing Orders – PIS 98.34% Statements 98.34% Transactions 98.34% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted January 2024 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. Average weighted API availability 99.96% Core hours (06:00-00:00) 99.88% Non core hours (00:00-06:00) 99.94% January 2024 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. January 2024 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. January 2024 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. January 2024 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. January 2024 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. January 2024 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.74% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.74% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – CoF 100.0% Payments – PIS 99.74% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.74% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% Barclays Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: January 2024 Account Requests – AIS 99.66% Accounts 99.66% Balances 99.66% Beneficiaries 99.66% Direct Debits 99.66% Payments – AIS 99.66% Payments – PIS 99.66% Products 99.66% Standing Orders – AIS 99.66% Standing Orders – PIS 99.66% Statements 99.66% Transactions 99.66% Danske Bank Availability by Endpoint Category: January 2024 Account Requests – AIS 99.96% Account Requests – CoF 100.0% Accounts 99.9% Balances 99.9% Beneficiaries 99.94% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.97% Payments – PIS 99.97% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.9% First Direct Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.99% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% HSBC Business Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.99% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% MBNA Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Mettle Availability by Endpoint Category: January 2024 Account Requests – AIS 99.97% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.67% Accounts 100.0% Balances 100.0% Beneficiaries 99.59% Direct Debits 99.62% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.84% payments-VRP 99.8% Products 99.6% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.57% NWB Availability by Endpoint Category: January 2024 Account Requests – AIS 99.95% Account Requests – CoF 99.95% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 99.95% Payments – CoF 99.95% Payments – PIS 99.95% payments-VRP 99.95% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.95% Statements 99.95% Transactions 99.95% RBS Availability by Endpoint Category: January 2024 Account Requests – AIS 99.94% Account Requests – CoF 99.93% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.94% Payments – CoF 99.93% Payments – PIS 99.93% payments-VRP 99.93% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.96% Statements 99.94% Transactions 99.94% Santander UK plc Availability by Endpoint Category: January 2024 Account Requests – AIS 99.94% Account Requests – CoF 99.94% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – CoF 99.94% Payments – PIS 99.94% payments-VRP 99.94% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.94% Statements 99.94% Transactions 99.94% UBN Availability by Endpoint Category: January 2024 Account Requests – AIS 98.34% Account Requests – CoF 98.34% Accounts 98.34% Balances 98.34% Beneficiaries 98.34% Direct Debits 98.34% Payments – AIS 98.34% Payments – CoF 98.34% Payments – PIS 98.34% payments-VRP 98.94% Products 98.34% Standing Orders – AIS 98.34% Standing Orders – PIS 98.65% Statements 98.34% Transactions 98.34% Average API response times Average API response times by brand Response times by brand January 2024 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in January. Average API Response Time 372 milliseconds January 2024 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in January. January 2024 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): January 2024 Account Requests – AIS 200ms Accounts 154ms Balances 122ms Direct Debits 288ms Payments – CoF 165ms Payments – PIS 146ms Products 155ms Standing Orders – AIS 196ms Standing Orders – PIS 143ms Transactions 130ms AIB Group (UK) p.l.c. Response times (milliseconds): January 2024 Account Requests – AIS 116ms Accounts 71ms Balances 38ms Payments – CoF 91ms Payments – PIS 60ms Products 574ms Standing Orders – AIS 96ms Standing Orders – PIS 67ms Transactions 46ms Bank of Ireland UK Response times (milliseconds): January 2024 Account Requests – AIS 193ms Account Requests – CoF 808ms Accounts 340ms Balances 361ms Beneficiaries 442ms Payments – AIS 379ms Payments – CoF 697ms Payments – PIS 716ms payments-VRP 903ms Products 436ms Standing Orders – AIS 505ms Standing Orders – PIS 652ms Statements 775ms Transactions 400ms Bank of Scotland Response times (milliseconds): January 2024 Account Requests – AIS 316ms Account Requests – CoF 353ms Accounts 207ms Balances 218ms Beneficiaries 321ms Direct Debits 268ms Payments – AIS 252ms Payments – CoF 304ms Payments – PIS 448ms payments-VRP 502ms Products 445ms Standing Orders – AIS 248ms Standing Orders – PIS 635ms Statements 403ms Transactions 272ms Barclays Response times (milliseconds): January 2024 Account Requests – AIS 164ms Account Requests – CoF 310ms Accounts 286ms Balances 289ms Beneficiaries 201ms Direct Debits 382ms Payments – AIS 373ms Payments – CoF 591ms Payments – PIS 432ms payments-VRP 597ms Products 666ms Standing Orders – AIS 342ms Standing Orders – PIS 393ms Statements 73ms Transactions 338ms Cater Allen Response times (milliseconds): January 2024 Account Requests – AIS 44ms Accounts 74ms Balances 77ms Beneficiaries 54ms Direct Debits 62ms Payments – AIS 54ms Payments – PIS 58ms Products 54ms Standing Orders – AIS 55ms Standing Orders – PIS 46ms Statements 55ms Transactions 69ms Danske Bank Response times (milliseconds): January 2024 Account Requests – AIS 66ms Account Requests – CoF 2,298ms Accounts 398ms Balances 261ms Beneficiaries 244ms Direct Debits 379ms Payments – AIS 348ms Payments – CoF 152ms Payments – PIS 266ms payments-VRP 309ms Products 176ms Standing Orders – AIS 391ms Standing Orders – PIS 228ms Transactions 541ms First Direct Response times (milliseconds): January 2024 Account Requests – AIS 191ms Account Requests – CoF 310ms Accounts 439ms Balances 459ms Beneficiaries 652ms Direct Debits 630ms Payments – AIS 842ms Payments – CoF 645ms Payments – PIS 286ms payments-VRP 410ms Products 926ms Standing Orders – AIS 830ms Standing Orders – PIS 321ms Transactions 621ms Halifax Response times (milliseconds): January 2024 Account Requests – AIS 321ms Account Requests – CoF 347ms Accounts 207ms Balances 220ms Beneficiaries 307ms Direct Debits 267ms Payments – AIS 251ms Payments – CoF 303ms Payments – PIS 460ms payments-VRP 502ms Products 446ms Standing Orders – AIS 247ms Standing Orders – PIS 655ms Statements 396ms Transactions 281ms HSBC Business Response times (milliseconds): January 2024 Account Requests – AIS 237ms Account Requests – CoF 721ms Accounts 603ms Balances 591ms Beneficiaries 834ms Direct Debits 793ms Payments – AIS 357ms Payments – CoF 816ms Payments – PIS 549ms payments-VRP 457ms Products 1,032ms Standing Orders – AIS 433ms Standing Orders – PIS 334ms Transactions 779ms HSBC Kinetic Response times (milliseconds): January 2024 Account Requests – AIS 191ms Account Requests – CoF 363ms Accounts 639ms Balances 587ms Beneficiaries 666ms Direct Debits 871ms Payments – AIS 922ms Payments – CoF 732ms Payments – PIS 224ms payments-VRP 310ms Products 1,121ms Standing Orders – AIS 933ms Standing Orders – PIS 230ms Transactions 714ms HSBC Personal Response times (milliseconds): January 2024 Account Requests – AIS 201ms Account Requests – CoF 327ms Accounts 429ms Balances 477ms Beneficiaries 654ms Direct Debits 569ms Payments – AIS 801ms Payments – CoF 578ms Payments – PIS 301ms payments-VRP 397ms Products 873ms Standing Orders – AIS 793ms Standing Orders – PIS 296ms Transactions 639ms Lloyds Response times (milliseconds): January 2024 Account Requests – AIS 320ms Account Requests – CoF 343ms Accounts 206ms Balances 217ms Beneficiaries 308ms Direct Debits 268ms Payments – AIS 252ms Payments – CoF 302ms Payments – PIS 466ms payments-VRP 500ms Products 445ms Standing Orders – AIS 247ms Standing Orders – PIS 677ms Statements 415ms Transactions 272ms MBNA Response times (milliseconds): January 2024 Account Requests – AIS 327ms Accounts 263ms Balances 307ms Beneficiaries 290ms Direct Debits 211ms Payments – AIS 213ms Products 209ms Standing Orders – AIS 211ms Statements 359ms Transactions 357ms Mettle Response times (milliseconds): January 2024 Account Requests – AIS 55ms Accounts 74ms Balances 64ms Beneficiaries 534ms Direct Debits 195ms Payments – AIS 74ms Payments – PIS 103ms Products 90ms Statements 87ms Transactions 99ms Nationwide Building Society Response times (milliseconds): January 2024 Account Requests – AIS 76ms Account Requests – CoF 231ms Accounts 186ms Balances 187ms Beneficiaries 447ms Direct Debits 522ms Payments – AIS 208ms Payments – CoF 242ms Payments – PIS 277ms payments-VRP 242ms Products 211ms Standing Orders – AIS 200ms Standing Orders – PIS 287ms Statements 1,171ms Transactions 229ms NWB Response times (milliseconds): January 2024 Account Requests – AIS 166ms Account Requests – CoF 446ms Accounts 333ms Balances 328ms Beneficiaries 612ms Direct Debits 278ms Payments – AIS 284ms Payments – CoF 219ms Payments – PIS 425ms payments-VRP 484ms Products 225ms Standing Orders – AIS 276ms Standing Orders – PIS 362ms Statements 206ms Transactions 461ms RBS Response times (milliseconds): January 2024 Account Requests – AIS 174ms Account Requests – CoF 489ms Accounts 342ms Balances 350ms Beneficiaries 625ms Direct Debits 281ms Payments – AIS 281ms Payments – CoF 245ms Payments – PIS 503ms payments-VRP 559ms Products 230ms Standing Orders – AIS 389ms Standing Orders – PIS 434ms Statements 204ms Transactions 464ms Santander UK plc Response times (milliseconds): January 2024 Account Requests – AIS 486ms Account Requests – CoF 565ms Accounts 593ms Balances 670ms Beneficiaries 856ms Direct Debits 731ms Payments – CoF 700ms Payments – PIS 497ms payments-VRP 432ms Products 637ms Standing Orders – AIS 715ms Standing Orders – PIS 581ms Statements 647ms Transactions 842ms UBN Response times (milliseconds): January 2024 Account Requests – AIS 178ms Account Requests – CoF 658ms Accounts 430ms Balances 431ms Beneficiaries 658ms Direct Debits 272ms Payments – AIS 265ms Payments – CoF 272ms Payments – PIS 593ms payments-VRP 712ms Products 201ms Standing Orders – AIS 275ms Standing Orders – PIS 415ms Statements 187ms Transactions 466ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand January 2024 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. Successful API calls Total calls 1,384,454,186 % of overall total calls 99.46% AIS Total calls 1,118,497,894 % of overall total calls 80.36% PIS Total calls 56,641,685 % of overall total calls 4.28% January 2024 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. January 2024 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. January 2024 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. January 2024 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand January 2024 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. Failed API Calls Total calls 7,480,723 % of overall total calls 0.54% Business Total calls 5,958,082 % of overall total calls 0.43% Technical Total calls 1,522,641 % of overall total calls 0.11% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. January 2024 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. January 2024 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. January 2024 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand January 2024 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. Rejected API Calls Total calls 1,671,558 % of overall total calls 0.120% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. January 2024 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
January key performance metrics 99.91% Average API availability – unweighted 372ms Average API response time 99.46% Successful API calls (%) 99.96% Average API availability – weighted 1384.5m Successful API calls (actual) 0.54% Failed API calls
Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted January 2024 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. Average API availability 99.83% Core hours (06:00-00:00) 99.81% Non core hours (00:00-06:00) 99.89% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. January 2024 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. January 2024 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. January 2024 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. January 2024 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. January 2024 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. January 2024 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.74% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.74% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – CoF 100.0% Payments – PIS 99.74% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.74% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% Barclays Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: January 2024 Account Requests – AIS 99.66% Account Requests – CoF 100.0% Accounts 99.66% Balances 99.66% Beneficiaries 99.66% Direct Debits 99.66% Payments – AIS 99.66% Payments – PIS 99.66% Products 99.66% Standing Orders – AIS 99.66% Standing Orders – PIS 99.66% Statements 99.66% Transactions 99.66% Danske Bank Availability by Endpoint Category: January 2024 Account Requests – AIS 99.96% Account Requests – CoF 100.0% Accounts 99.9% Balances 99.9% Beneficiaries 99.94% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.97% Payments – PIS 99.96% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.9% First Direct Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.99% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% HSBC Business Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.99% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% MBNA Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Mettle Availability by Endpoint Category: January 2024 Account Requests – AIS 99.97% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.63% Accounts 99.62% Balances 100.0% Beneficiaries 99.59% Direct Debits 99.62% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.54% payments-VRP 99.55% Products 99.6% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.57% NWB Availability by Endpoint Category: January 2024 Account Requests – AIS 99.95% Account Requests – CoF 99.95% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 99.95% Payments – CoF 99.95% Payments – PIS 99.95% payments-VRP 99.95% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.95% Statements 99.95% Transactions 99.95% RBS Availability by Endpoint Category: January 2024 Account Requests – AIS 99.94% Account Requests – CoF 99.93% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.94% Payments – CoF 99.93% Payments – PIS 99.93% payments-VRP 99.92% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.93% Statements 99.94% Transactions 99.94% Santander UK plc Availability by Endpoint Category: January 2024 Account Requests – AIS 99.94% Account Requests – CoF 99.94% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 100.0% Payments – CoF 99.94% Payments – PIS 99.94% payments-VRP 99.94% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.94% Statements 99.94% Transactions 99.94% UBN Availability by Endpoint Category: January 2024 Account Requests – AIS 98.34% Account Requests – CoF 98.34% Accounts 98.34% Balances 98.34% Beneficiaries 98.34% Direct Debits 98.34% Payments – AIS 98.34% Payments – CoF 98.34% Payments – PIS 98.34% payments-VRP 98.34% Products 98.34% Standing Orders – AIS 98.34% Standing Orders – PIS 98.34% Statements 98.34% Transactions 98.34%
January 2024 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. Average API availability 99.83% Core hours (06:00-00:00) 99.81% Non core hours (00:00-06:00) 99.89% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
January 2024 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
January 2024 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
January 2024 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
January 2024 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
January 2024 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
January 2024 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.74% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.74% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – CoF 100.0% Payments – PIS 99.74% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.74% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% Barclays Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: January 2024 Account Requests – AIS 99.66% Account Requests – CoF 100.0% Accounts 99.66% Balances 99.66% Beneficiaries 99.66% Direct Debits 99.66% Payments – AIS 99.66% Payments – PIS 99.66% Products 99.66% Standing Orders – AIS 99.66% Standing Orders – PIS 99.66% Statements 99.66% Transactions 99.66% Danske Bank Availability by Endpoint Category: January 2024 Account Requests – AIS 99.96% Account Requests – CoF 100.0% Accounts 99.9% Balances 99.9% Beneficiaries 99.94% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.97% Payments – PIS 99.96% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.9% First Direct Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.99% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% HSBC Business Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.99% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% MBNA Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Mettle Availability by Endpoint Category: January 2024 Account Requests – AIS 99.97% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.63% Accounts 99.62% Balances 100.0% Beneficiaries 99.59% Direct Debits 99.62% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.54% payments-VRP 99.55% Products 99.6% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.57% NWB Availability by Endpoint Category: January 2024 Account Requests – AIS 99.95% Account Requests – CoF 99.95% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 99.95% Payments – CoF 99.95% Payments – PIS 99.95% payments-VRP 99.95% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.95% Statements 99.95% Transactions 99.95% RBS Availability by Endpoint Category: January 2024 Account Requests – AIS 99.94% Account Requests – CoF 99.93% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.94% Payments – CoF 99.93% Payments – PIS 99.93% payments-VRP 99.92% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.93% Statements 99.94% Transactions 99.94% Santander UK plc Availability by Endpoint Category: January 2024 Account Requests – AIS 99.94% Account Requests – CoF 99.94% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 100.0% Payments – CoF 99.94% Payments – PIS 99.94% payments-VRP 99.94% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.94% Statements 99.94% Transactions 99.94% UBN Availability by Endpoint Category: January 2024 Account Requests – AIS 98.34% Account Requests – CoF 98.34% Accounts 98.34% Balances 98.34% Beneficiaries 98.34% Direct Debits 98.34% Payments – AIS 98.34% Payments – CoF 98.34% Payments – PIS 98.34% payments-VRP 98.34% Products 98.34% Standing Orders – AIS 98.34% Standing Orders – PIS 98.34% Statements 98.34% Transactions 98.34%
Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted January 2024 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. Average weighted API availability 99.96% Core hours (06:00-00:00) 99.88% Non core hours (00:00-06:00) 99.94% January 2024 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. January 2024 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. January 2024 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. January 2024 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. January 2024 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. January 2024 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.74% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.74% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – CoF 100.0% Payments – PIS 99.74% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.74% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% Barclays Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: January 2024 Account Requests – AIS 99.66% Accounts 99.66% Balances 99.66% Beneficiaries 99.66% Direct Debits 99.66% Payments – AIS 99.66% Payments – PIS 99.66% Products 99.66% Standing Orders – AIS 99.66% Standing Orders – PIS 99.66% Statements 99.66% Transactions 99.66% Danske Bank Availability by Endpoint Category: January 2024 Account Requests – AIS 99.96% Account Requests – CoF 100.0% Accounts 99.9% Balances 99.9% Beneficiaries 99.94% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.97% Payments – PIS 99.97% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.9% First Direct Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.99% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% HSBC Business Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.99% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% MBNA Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Mettle Availability by Endpoint Category: January 2024 Account Requests – AIS 99.97% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.67% Accounts 100.0% Balances 100.0% Beneficiaries 99.59% Direct Debits 99.62% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.84% payments-VRP 99.8% Products 99.6% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.57% NWB Availability by Endpoint Category: January 2024 Account Requests – AIS 99.95% Account Requests – CoF 99.95% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 99.95% Payments – CoF 99.95% Payments – PIS 99.95% payments-VRP 99.95% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.95% Statements 99.95% Transactions 99.95% RBS Availability by Endpoint Category: January 2024 Account Requests – AIS 99.94% Account Requests – CoF 99.93% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.94% Payments – CoF 99.93% Payments – PIS 99.93% payments-VRP 99.93% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.96% Statements 99.94% Transactions 99.94% Santander UK plc Availability by Endpoint Category: January 2024 Account Requests – AIS 99.94% Account Requests – CoF 99.94% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – CoF 99.94% Payments – PIS 99.94% payments-VRP 99.94% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.94% Statements 99.94% Transactions 99.94% UBN Availability by Endpoint Category: January 2024 Account Requests – AIS 98.34% Account Requests – CoF 98.34% Accounts 98.34% Balances 98.34% Beneficiaries 98.34% Direct Debits 98.34% Payments – AIS 98.34% Payments – CoF 98.34% Payments – PIS 98.34% payments-VRP 98.94% Products 98.34% Standing Orders – AIS 98.34% Standing Orders – PIS 98.65% Statements 98.34% Transactions 98.34%
January 2024 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January. Average weighted API availability 99.96% Core hours (06:00-00:00) 99.88% Non core hours (00:00-06:00) 99.94%
January 2024 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January.
January 2024 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January.
January 2024 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January.
January 2024 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January.
January 2024 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January.
January 2024 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.74% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.74% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – CoF 100.0% Payments – PIS 99.74% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.74% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% Barclays Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: January 2024 Account Requests – AIS 99.66% Accounts 99.66% Balances 99.66% Beneficiaries 99.66% Direct Debits 99.66% Payments – AIS 99.66% Payments – PIS 99.66% Products 99.66% Standing Orders – AIS 99.66% Standing Orders – PIS 99.66% Statements 99.66% Transactions 99.66% Danske Bank Availability by Endpoint Category: January 2024 Account Requests – AIS 99.96% Account Requests – CoF 100.0% Accounts 99.9% Balances 99.9% Beneficiaries 99.94% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.97% Payments – PIS 99.97% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.9% First Direct Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.99% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% HSBC Business Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.99% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% MBNA Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Mettle Availability by Endpoint Category: January 2024 Account Requests – AIS 99.97% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: January 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.67% Accounts 100.0% Balances 100.0% Beneficiaries 99.59% Direct Debits 99.62% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.84% payments-VRP 99.8% Products 99.6% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.57% NWB Availability by Endpoint Category: January 2024 Account Requests – AIS 99.95% Account Requests – CoF 99.95% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 99.95% Payments – CoF 99.95% Payments – PIS 99.95% payments-VRP 99.95% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.95% Statements 99.95% Transactions 99.95% RBS Availability by Endpoint Category: January 2024 Account Requests – AIS 99.94% Account Requests – CoF 99.93% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.94% Payments – CoF 99.93% Payments – PIS 99.93% payments-VRP 99.93% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.96% Statements 99.94% Transactions 99.94% Santander UK plc Availability by Endpoint Category: January 2024 Account Requests – AIS 99.94% Account Requests – CoF 99.94% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – CoF 99.94% Payments – PIS 99.94% payments-VRP 99.94% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.94% Statements 99.94% Transactions 99.94% UBN Availability by Endpoint Category: January 2024 Account Requests – AIS 98.34% Account Requests – CoF 98.34% Accounts 98.34% Balances 98.34% Beneficiaries 98.34% Direct Debits 98.34% Payments – AIS 98.34% Payments – CoF 98.34% Payments – PIS 98.34% payments-VRP 98.94% Products 98.34% Standing Orders – AIS 98.34% Standing Orders – PIS 98.65% Statements 98.34% Transactions 98.34%
Average API response times Average API response times by brand Response times by brand January 2024 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in January. Average API Response Time 372 milliseconds January 2024 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in January. January 2024 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): January 2024 Account Requests – AIS 200ms Accounts 154ms Balances 122ms Direct Debits 288ms Payments – CoF 165ms Payments – PIS 146ms Products 155ms Standing Orders – AIS 196ms Standing Orders – PIS 143ms Transactions 130ms AIB Group (UK) p.l.c. Response times (milliseconds): January 2024 Account Requests – AIS 116ms Accounts 71ms Balances 38ms Payments – CoF 91ms Payments – PIS 60ms Products 574ms Standing Orders – AIS 96ms Standing Orders – PIS 67ms Transactions 46ms Bank of Ireland UK Response times (milliseconds): January 2024 Account Requests – AIS 193ms Account Requests – CoF 808ms Accounts 340ms Balances 361ms Beneficiaries 442ms Payments – AIS 379ms Payments – CoF 697ms Payments – PIS 716ms payments-VRP 903ms Products 436ms Standing Orders – AIS 505ms Standing Orders – PIS 652ms Statements 775ms Transactions 400ms Bank of Scotland Response times (milliseconds): January 2024 Account Requests – AIS 316ms Account Requests – CoF 353ms Accounts 207ms Balances 218ms Beneficiaries 321ms Direct Debits 268ms Payments – AIS 252ms Payments – CoF 304ms Payments – PIS 448ms payments-VRP 502ms Products 445ms Standing Orders – AIS 248ms Standing Orders – PIS 635ms Statements 403ms Transactions 272ms Barclays Response times (milliseconds): January 2024 Account Requests – AIS 164ms Account Requests – CoF 310ms Accounts 286ms Balances 289ms Beneficiaries 201ms Direct Debits 382ms Payments – AIS 373ms Payments – CoF 591ms Payments – PIS 432ms payments-VRP 597ms Products 666ms Standing Orders – AIS 342ms Standing Orders – PIS 393ms Statements 73ms Transactions 338ms Cater Allen Response times (milliseconds): January 2024 Account Requests – AIS 44ms Accounts 74ms Balances 77ms Beneficiaries 54ms Direct Debits 62ms Payments – AIS 54ms Payments – PIS 58ms Products 54ms Standing Orders – AIS 55ms Standing Orders – PIS 46ms Statements 55ms Transactions 69ms Danske Bank Response times (milliseconds): January 2024 Account Requests – AIS 66ms Account Requests – CoF 2,298ms Accounts 398ms Balances 261ms Beneficiaries 244ms Direct Debits 379ms Payments – AIS 348ms Payments – CoF 152ms Payments – PIS 266ms payments-VRP 309ms Products 176ms Standing Orders – AIS 391ms Standing Orders – PIS 228ms Transactions 541ms First Direct Response times (milliseconds): January 2024 Account Requests – AIS 191ms Account Requests – CoF 310ms Accounts 439ms Balances 459ms Beneficiaries 652ms Direct Debits 630ms Payments – AIS 842ms Payments – CoF 645ms Payments – PIS 286ms payments-VRP 410ms Products 926ms Standing Orders – AIS 830ms Standing Orders – PIS 321ms Transactions 621ms Halifax Response times (milliseconds): January 2024 Account Requests – AIS 321ms Account Requests – CoF 347ms Accounts 207ms Balances 220ms Beneficiaries 307ms Direct Debits 267ms Payments – AIS 251ms Payments – CoF 303ms Payments – PIS 460ms payments-VRP 502ms Products 446ms Standing Orders – AIS 247ms Standing Orders – PIS 655ms Statements 396ms Transactions 281ms HSBC Business Response times (milliseconds): January 2024 Account Requests – AIS 237ms Account Requests – CoF 721ms Accounts 603ms Balances 591ms Beneficiaries 834ms Direct Debits 793ms Payments – AIS 357ms Payments – CoF 816ms Payments – PIS 549ms payments-VRP 457ms Products 1,032ms Standing Orders – AIS 433ms Standing Orders – PIS 334ms Transactions 779ms HSBC Kinetic Response times (milliseconds): January 2024 Account Requests – AIS 191ms Account Requests – CoF 363ms Accounts 639ms Balances 587ms Beneficiaries 666ms Direct Debits 871ms Payments – AIS 922ms Payments – CoF 732ms Payments – PIS 224ms payments-VRP 310ms Products 1,121ms Standing Orders – AIS 933ms Standing Orders – PIS 230ms Transactions 714ms HSBC Personal Response times (milliseconds): January 2024 Account Requests – AIS 201ms Account Requests – CoF 327ms Accounts 429ms Balances 477ms Beneficiaries 654ms Direct Debits 569ms Payments – AIS 801ms Payments – CoF 578ms Payments – PIS 301ms payments-VRP 397ms Products 873ms Standing Orders – AIS 793ms Standing Orders – PIS 296ms Transactions 639ms Lloyds Response times (milliseconds): January 2024 Account Requests – AIS 320ms Account Requests – CoF 343ms Accounts 206ms Balances 217ms Beneficiaries 308ms Direct Debits 268ms Payments – AIS 252ms Payments – CoF 302ms Payments – PIS 466ms payments-VRP 500ms Products 445ms Standing Orders – AIS 247ms Standing Orders – PIS 677ms Statements 415ms Transactions 272ms MBNA Response times (milliseconds): January 2024 Account Requests – AIS 327ms Accounts 263ms Balances 307ms Beneficiaries 290ms Direct Debits 211ms Payments – AIS 213ms Products 209ms Standing Orders – AIS 211ms Statements 359ms Transactions 357ms Mettle Response times (milliseconds): January 2024 Account Requests – AIS 55ms Accounts 74ms Balances 64ms Beneficiaries 534ms Direct Debits 195ms Payments – AIS 74ms Payments – PIS 103ms Products 90ms Statements 87ms Transactions 99ms Nationwide Building Society Response times (milliseconds): January 2024 Account Requests – AIS 76ms Account Requests – CoF 231ms Accounts 186ms Balances 187ms Beneficiaries 447ms Direct Debits 522ms Payments – AIS 208ms Payments – CoF 242ms Payments – PIS 277ms payments-VRP 242ms Products 211ms Standing Orders – AIS 200ms Standing Orders – PIS 287ms Statements 1,171ms Transactions 229ms NWB Response times (milliseconds): January 2024 Account Requests – AIS 166ms Account Requests – CoF 446ms Accounts 333ms Balances 328ms Beneficiaries 612ms Direct Debits 278ms Payments – AIS 284ms Payments – CoF 219ms Payments – PIS 425ms payments-VRP 484ms Products 225ms Standing Orders – AIS 276ms Standing Orders – PIS 362ms Statements 206ms Transactions 461ms RBS Response times (milliseconds): January 2024 Account Requests – AIS 174ms Account Requests – CoF 489ms Accounts 342ms Balances 350ms Beneficiaries 625ms Direct Debits 281ms Payments – AIS 281ms Payments – CoF 245ms Payments – PIS 503ms payments-VRP 559ms Products 230ms Standing Orders – AIS 389ms Standing Orders – PIS 434ms Statements 204ms Transactions 464ms Santander UK plc Response times (milliseconds): January 2024 Account Requests – AIS 486ms Account Requests – CoF 565ms Accounts 593ms Balances 670ms Beneficiaries 856ms Direct Debits 731ms Payments – CoF 700ms Payments – PIS 497ms payments-VRP 432ms Products 637ms Standing Orders – AIS 715ms Standing Orders – PIS 581ms Statements 647ms Transactions 842ms UBN Response times (milliseconds): January 2024 Account Requests – AIS 178ms Account Requests – CoF 658ms Accounts 430ms Balances 431ms Beneficiaries 658ms Direct Debits 272ms Payments – AIS 265ms Payments – CoF 272ms Payments – PIS 593ms payments-VRP 712ms Products 201ms Standing Orders – AIS 275ms Standing Orders – PIS 415ms Statements 187ms Transactions 466ms
January 2024 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in January. Average API Response Time 372 milliseconds
January 2024 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in January.
January 2024 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): January 2024 Account Requests – AIS 200ms Accounts 154ms Balances 122ms Direct Debits 288ms Payments – CoF 165ms Payments – PIS 146ms Products 155ms Standing Orders – AIS 196ms Standing Orders – PIS 143ms Transactions 130ms AIB Group (UK) p.l.c. Response times (milliseconds): January 2024 Account Requests – AIS 116ms Accounts 71ms Balances 38ms Payments – CoF 91ms Payments – PIS 60ms Products 574ms Standing Orders – AIS 96ms Standing Orders – PIS 67ms Transactions 46ms Bank of Ireland UK Response times (milliseconds): January 2024 Account Requests – AIS 193ms Account Requests – CoF 808ms Accounts 340ms Balances 361ms Beneficiaries 442ms Payments – AIS 379ms Payments – CoF 697ms Payments – PIS 716ms payments-VRP 903ms Products 436ms Standing Orders – AIS 505ms Standing Orders – PIS 652ms Statements 775ms Transactions 400ms Bank of Scotland Response times (milliseconds): January 2024 Account Requests – AIS 316ms Account Requests – CoF 353ms Accounts 207ms Balances 218ms Beneficiaries 321ms Direct Debits 268ms Payments – AIS 252ms Payments – CoF 304ms Payments – PIS 448ms payments-VRP 502ms Products 445ms Standing Orders – AIS 248ms Standing Orders – PIS 635ms Statements 403ms Transactions 272ms Barclays Response times (milliseconds): January 2024 Account Requests – AIS 164ms Account Requests – CoF 310ms Accounts 286ms Balances 289ms Beneficiaries 201ms Direct Debits 382ms Payments – AIS 373ms Payments – CoF 591ms Payments – PIS 432ms payments-VRP 597ms Products 666ms Standing Orders – AIS 342ms Standing Orders – PIS 393ms Statements 73ms Transactions 338ms Cater Allen Response times (milliseconds): January 2024 Account Requests – AIS 44ms Accounts 74ms Balances 77ms Beneficiaries 54ms Direct Debits 62ms Payments – AIS 54ms Payments – PIS 58ms Products 54ms Standing Orders – AIS 55ms Standing Orders – PIS 46ms Statements 55ms Transactions 69ms Danske Bank Response times (milliseconds): January 2024 Account Requests – AIS 66ms Account Requests – CoF 2,298ms Accounts 398ms Balances 261ms Beneficiaries 244ms Direct Debits 379ms Payments – AIS 348ms Payments – CoF 152ms Payments – PIS 266ms payments-VRP 309ms Products 176ms Standing Orders – AIS 391ms Standing Orders – PIS 228ms Transactions 541ms First Direct Response times (milliseconds): January 2024 Account Requests – AIS 191ms Account Requests – CoF 310ms Accounts 439ms Balances 459ms Beneficiaries 652ms Direct Debits 630ms Payments – AIS 842ms Payments – CoF 645ms Payments – PIS 286ms payments-VRP 410ms Products 926ms Standing Orders – AIS 830ms Standing Orders – PIS 321ms Transactions 621ms Halifax Response times (milliseconds): January 2024 Account Requests – AIS 321ms Account Requests – CoF 347ms Accounts 207ms Balances 220ms Beneficiaries 307ms Direct Debits 267ms Payments – AIS 251ms Payments – CoF 303ms Payments – PIS 460ms payments-VRP 502ms Products 446ms Standing Orders – AIS 247ms Standing Orders – PIS 655ms Statements 396ms Transactions 281ms HSBC Business Response times (milliseconds): January 2024 Account Requests – AIS 237ms Account Requests – CoF 721ms Accounts 603ms Balances 591ms Beneficiaries 834ms Direct Debits 793ms Payments – AIS 357ms Payments – CoF 816ms Payments – PIS 549ms payments-VRP 457ms Products 1,032ms Standing Orders – AIS 433ms Standing Orders – PIS 334ms Transactions 779ms HSBC Kinetic Response times (milliseconds): January 2024 Account Requests – AIS 191ms Account Requests – CoF 363ms Accounts 639ms Balances 587ms Beneficiaries 666ms Direct Debits 871ms Payments – AIS 922ms Payments – CoF 732ms Payments – PIS 224ms payments-VRP 310ms Products 1,121ms Standing Orders – AIS 933ms Standing Orders – PIS 230ms Transactions 714ms HSBC Personal Response times (milliseconds): January 2024 Account Requests – AIS 201ms Account Requests – CoF 327ms Accounts 429ms Balances 477ms Beneficiaries 654ms Direct Debits 569ms Payments – AIS 801ms Payments – CoF 578ms Payments – PIS 301ms payments-VRP 397ms Products 873ms Standing Orders – AIS 793ms Standing Orders – PIS 296ms Transactions 639ms Lloyds Response times (milliseconds): January 2024 Account Requests – AIS 320ms Account Requests – CoF 343ms Accounts 206ms Balances 217ms Beneficiaries 308ms Direct Debits 268ms Payments – AIS 252ms Payments – CoF 302ms Payments – PIS 466ms payments-VRP 500ms Products 445ms Standing Orders – AIS 247ms Standing Orders – PIS 677ms Statements 415ms Transactions 272ms MBNA Response times (milliseconds): January 2024 Account Requests – AIS 327ms Accounts 263ms Balances 307ms Beneficiaries 290ms Direct Debits 211ms Payments – AIS 213ms Products 209ms Standing Orders – AIS 211ms Statements 359ms Transactions 357ms Mettle Response times (milliseconds): January 2024 Account Requests – AIS 55ms Accounts 74ms Balances 64ms Beneficiaries 534ms Direct Debits 195ms Payments – AIS 74ms Payments – PIS 103ms Products 90ms Statements 87ms Transactions 99ms Nationwide Building Society Response times (milliseconds): January 2024 Account Requests – AIS 76ms Account Requests – CoF 231ms Accounts 186ms Balances 187ms Beneficiaries 447ms Direct Debits 522ms Payments – AIS 208ms Payments – CoF 242ms Payments – PIS 277ms payments-VRP 242ms Products 211ms Standing Orders – AIS 200ms Standing Orders – PIS 287ms Statements 1,171ms Transactions 229ms NWB Response times (milliseconds): January 2024 Account Requests – AIS 166ms Account Requests – CoF 446ms Accounts 333ms Balances 328ms Beneficiaries 612ms Direct Debits 278ms Payments – AIS 284ms Payments – CoF 219ms Payments – PIS 425ms payments-VRP 484ms Products 225ms Standing Orders – AIS 276ms Standing Orders – PIS 362ms Statements 206ms Transactions 461ms RBS Response times (milliseconds): January 2024 Account Requests – AIS 174ms Account Requests – CoF 489ms Accounts 342ms Balances 350ms Beneficiaries 625ms Direct Debits 281ms Payments – AIS 281ms Payments – CoF 245ms Payments – PIS 503ms payments-VRP 559ms Products 230ms Standing Orders – AIS 389ms Standing Orders – PIS 434ms Statements 204ms Transactions 464ms Santander UK plc Response times (milliseconds): January 2024 Account Requests – AIS 486ms Account Requests – CoF 565ms Accounts 593ms Balances 670ms Beneficiaries 856ms Direct Debits 731ms Payments – CoF 700ms Payments – PIS 497ms payments-VRP 432ms Products 637ms Standing Orders – AIS 715ms Standing Orders – PIS 581ms Statements 647ms Transactions 842ms UBN Response times (milliseconds): January 2024 Account Requests – AIS 178ms Account Requests – CoF 658ms Accounts 430ms Balances 431ms Beneficiaries 658ms Direct Debits 272ms Payments – AIS 265ms Payments – CoF 272ms Payments – PIS 593ms payments-VRP 712ms Products 201ms Standing Orders – AIS 275ms Standing Orders – PIS 415ms Statements 187ms Transactions 466ms
Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand January 2024 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. Successful API calls Total calls 1,384,454,186 % of overall total calls 99.46% AIS Total calls 1,118,497,894 % of overall total calls 80.36% PIS Total calls 56,641,685 % of overall total calls 4.28% January 2024 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. January 2024 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. January 2024 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. January 2024 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in January.
January 2024 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. Successful API calls Total calls 1,384,454,186 % of overall total calls 99.46% AIS Total calls 1,118,497,894 % of overall total calls 80.36% PIS Total calls 56,641,685 % of overall total calls 4.28%
January 2024 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in January.
January 2024 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in January.
January 2024 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in January.
January 2024 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in January.
Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand January 2024 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. Failed API Calls Total calls 7,480,723 % of overall total calls 0.54% Business Total calls 5,958,082 % of overall total calls 0.43% Technical Total calls 1,522,641 % of overall total calls 0.11% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. January 2024 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. January 2024 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. January 2024 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
January 2024 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. Failed API Calls Total calls 7,480,723 % of overall total calls 0.54% Business Total calls 5,958,082 % of overall total calls 0.43% Technical Total calls 1,522,641 % of overall total calls 0.11% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
January 2024 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
January 2024 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
January 2024 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
Rejected API calls Rejected API calls by brand January 2024 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. Rejected API Calls Total calls 1,671,558 % of overall total calls 0.120% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. January 2024 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
January 2024 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. Rejected API Calls Total calls 1,671,558 % of overall total calls 0.120% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
January 2024 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in January. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.