API Performance StatsSelect a month:July 2024June 2024May 2024April 2024March 2024February 2024January 2024December 2023November 2023October 2023September 2023August 2023July 2023June 2023May 2023April 2023March 2023February 2023January 2023December 2022November 2022October 2022September 2022August 2022July 2022June 2022May 2022Download historical data (last 12 months):Download dataHistoric Data Download- csv (CSV)Historic Data Download (PDF) Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.Notes on the data: Unweighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Successful Payments This chart shows the number of successful single domestic payment and variable recurring payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Open Banking Users All Users AIS users PIS users All Users This chart shows the total and number of new users consuming Open Banking services each month Notes on the data:All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chartSince November 2022 there have been 9 Providers and 20 brands providing data. AIS users This chart shows the total and number of AIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart PIS Users This chart shows the total and number of PIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart July key performance metrics 99.79% Average API availability – unweighted 360ms Average API response time 99.6% Successful API calls (%) 99.93% Average API availability – weighted 1564.1m Successful API calls (actual) 0.4% Failed API calls Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted July 2024 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Average API availability 99.80% Core hours (06:00-00:00) 99.87% Non core hours (00:00-06:00) 99.57% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2024 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2024 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2024 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2024 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2024 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2024 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.69% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.69% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.69% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.69% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.94% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: July 2024 Account Requests – AIS 99.27% Account Requests – CoF 100.0% Accounts 99.27% Balances 99.27% Beneficiaries 99.27% Direct Debits 99.27% Payments – AIS 99.27% Payments – PIS 99.27% Products 99.27% Standing Orders – AIS 99.27% Standing Orders – PIS 99.27% Statements 99.27% Transactions 99.27% Danske Bank Availability by Endpoint Category: July 2024 Account Requests – AIS 99.4% Account Requests – CoF 100.0% Accounts 99.4% Balances 99.4% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.99% Payments – PIS 99.45% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.4% First Direct Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.98% Products 99.18% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.88% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.87% Products 99.67% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.84% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% Mettle Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.99% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.71% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% NWB Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% RBS Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Santander UK plc Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.91% payments-VRP 99.91% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.91% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted July 2024 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Average weighted API availability 99.93% Core hours (06:00-00:00) 99.97% Non core hours (00:00-06:00) 99.82% July 2024 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. July 2024 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. July 2024 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. July 2024 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. July 2024 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. July 2024 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.69% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.69% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.7% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.69% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.98% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: July 2024 Account Requests – AIS 99.27% Accounts 99.27% Balances 99.27% Beneficiaries 99.27% Direct Debits 99.27% Payments – AIS 99.27% Payments – PIS 99.28% Products 99.27% Standing Orders – AIS 99.27% Standing Orders – PIS 99.27% Statements 99.27% Transactions 99.27% Danske Bank Availability by Endpoint Category: July 2024 Account Requests – AIS 99.41% Account Requests – CoF 100.0% Accounts 99.4% Balances 99.4% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.99% Payments – PIS 99.61% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.4% First Direct Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.18% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.96% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.97% Products 99.67% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.95% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 99.99% Mettle Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.99% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% NWB Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% RBS Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Santander UK plc Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.91% payments-VRP 99.91% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.91% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Average API response times Average API response times by brand Response times by brand July 2024 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in July. Average API Response Time 360 milliseconds July 2024 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in July. July 2024 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): July 2024 Account Requests – AIS 116ms Accounts 73ms Balances 44ms Beneficiaries 119ms Direct Debits 193ms Payments – CoF 96ms Payments – PIS 68ms payments-VRP 139ms Products 73ms Standing Orders – AIS 287ms Standing Orders – PIS 79ms Transactions 54ms AIB Group (UK) p.l.c. Response times (milliseconds): July 2024 Account Requests – AIS 106ms Accounts 59ms Balances 36ms Beneficiaries 122ms Direct Debits 56ms Payments – CoF 87ms Payments – PIS 62ms Products 50ms Standing Orders – AIS 52ms Standing Orders – PIS 77ms Transactions 45ms Bank of Ireland UK Response times (milliseconds): July 2024 Account Requests – AIS 192ms Account Requests – CoF 748ms Accounts 351ms Balances 373ms Payments – AIS 475ms Payments – CoF 645ms Payments – PIS 782ms payments-VRP 1,625ms Products 440ms Standing Orders – AIS 542ms Standing Orders – PIS 636ms Statements 633ms Transactions 394ms Bank of Scotland Response times (milliseconds): July 2024 Account Requests – AIS 302ms Account Requests – CoF 322ms Accounts 220ms Balances 227ms Beneficiaries 356ms Direct Debits 298ms Payments – AIS 289ms Payments – CoF 310ms Payments – PIS 534ms payments-VRP 484ms Products 470ms Standing Orders – AIS 278ms Standing Orders – PIS 492ms Statements 425ms Transactions 280ms Barclays Response times (milliseconds): July 2024 Account Requests – AIS 125ms Account Requests – CoF 187ms Accounts 238ms Balances 237ms Beneficiaries 506ms Direct Debits 332ms Payments – AIS 429ms Payments – CoF 352ms Payments – PIS 268ms payments-VRP 461ms Products 403ms Standing Orders – AIS 271ms Standing Orders – PIS 213ms Statements 210ms Transactions 270ms Cater Allen Response times (milliseconds): July 2024 Account Requests – AIS 43ms Accounts 55ms Balances 51ms Beneficiaries 48ms Direct Debits 49ms Payments – AIS 48ms Payments – PIS 54ms Products 47ms Standing Orders – AIS 48ms Standing Orders – PIS 18ms Statements 42ms Transactions 45ms Danske Bank Response times (milliseconds): July 2024 Account Requests – AIS 50ms Account Requests – CoF 180ms Accounts 405ms Balances 210ms Beneficiaries 175ms Direct Debits 336ms Payments – AIS 353ms Payments – CoF 96ms Payments – PIS 76ms payments-VRP 181ms Products 133ms Standing Orders – AIS 393ms Standing Orders – PIS 89ms Transactions 520ms First Direct Response times (milliseconds): July 2024 Account Requests – AIS 201ms Account Requests – CoF 326ms Accounts 386ms Balances 424ms Beneficiaries 576ms Direct Debits 566ms Payments – AIS 780ms Payments – CoF 572ms Payments – PIS 333ms payments-VRP 410ms Products 868ms Standing Orders – AIS 773ms Standing Orders – PIS 314ms Statements 375ms Transactions 582ms Halifax Response times (milliseconds): July 2024 Account Requests – AIS 304ms Account Requests – CoF 321ms Accounts 221ms Balances 229ms Beneficiaries 327ms Direct Debits 297ms Payments – AIS 286ms Payments – CoF 310ms Payments – PIS 533ms payments-VRP 482ms Products 475ms Standing Orders – AIS 277ms Standing Orders – PIS 507ms Statements 422ms Transactions 288ms HSBC Business Response times (milliseconds): July 2024 Account Requests – AIS 238ms Account Requests – CoF 599ms Accounts 562ms Balances 554ms Beneficiaries 474ms Direct Debits 776ms Payments – AIS 369ms Payments – CoF 714ms Payments – PIS 463ms payments-VRP 475ms Products 974ms Standing Orders – AIS 684ms Standing Orders – PIS 362ms Statements 1,052ms Transactions 683ms HSBC Kinetic Response times (milliseconds): July 2024 Account Requests – AIS 199ms Account Requests – CoF 347ms Accounts 602ms Balances 558ms Beneficiaries 518ms Direct Debits 742ms Payments – AIS 811ms Payments – CoF 697ms Payments – PIS 310ms payments-VRP 404ms Products 802ms Standing Orders – AIS 743ms Standing Orders – PIS 243ms Transactions 701ms HSBC Personal Response times (milliseconds): July 2024 Account Requests – AIS 215ms Account Requests – CoF 316ms Accounts 391ms Balances 428ms Beneficiaries 619ms Direct Debits 499ms Payments – AIS 758ms Payments – CoF 491ms Payments – PIS 340ms payments-VRP 384ms Products 810ms Standing Orders – AIS 736ms Standing Orders – PIS 304ms Statements 244ms Transactions 587ms Lloyds Response times (milliseconds): July 2024 Account Requests – AIS 304ms Account Requests – CoF 319ms Accounts 220ms Balances 226ms Beneficiaries 316ms Direct Debits 297ms Payments – AIS 288ms Payments – CoF 308ms Payments – PIS 527ms payments-VRP 481ms Products 472ms Standing Orders – AIS 278ms Standing Orders – PIS 492ms Statements 459ms Transactions 279ms MBNA Response times (milliseconds): July 2024 Account Requests – AIS 308ms Accounts 277ms Balances 318ms Beneficiaries 304ms Direct Debits 234ms Payments – AIS 245ms Products 236ms Standing Orders – AIS 234ms Statements 380ms Transactions 382ms Mettle Response times (milliseconds): July 2024 Account Requests – AIS 74ms Accounts 56ms Balances 57ms Beneficiaries 686ms Direct Debits 257ms Payments – AIS 48ms Payments – PIS 100ms Products 86ms Statements 72ms Transactions 91ms Nationwide Building Society Response times (milliseconds): July 2024 Account Requests – AIS 73ms Account Requests – CoF 203ms Accounts 208ms Balances 183ms Beneficiaries 962ms Direct Debits 483ms Payments – AIS 254ms Payments – CoF 230ms Payments – PIS 284ms payments-VRP 235ms Products 204ms Standing Orders – AIS 195ms Standing Orders – PIS 276ms Statements 3,811ms Transactions 231ms NWB Response times (milliseconds): July 2024 Account Requests – AIS 162ms Account Requests – CoF 400ms Accounts 405ms Balances 346ms Beneficiaries 629ms Direct Debits 258ms Payments – CoF 227ms Payments – PIS 391ms payments-VRP 429ms Products 257ms Standing Orders – AIS 315ms Standing Orders – PIS 395ms Statements 177ms Transactions 507ms RBS Response times (milliseconds): July 2024 Account Requests – AIS 167ms Account Requests – CoF 449ms Accounts 418ms Balances 368ms Beneficiaries 607ms Direct Debits 282ms Payments – AIS 314ms Payments – CoF 243ms Payments – PIS 472ms payments-VRP 515ms Products 263ms Standing Orders – AIS 311ms Standing Orders – PIS 452ms Statements 193ms Transactions 497ms Santander UK plc Response times (milliseconds): July 2024 Account Requests – AIS 488ms Account Requests – CoF 586ms Accounts 595ms Balances 679ms Beneficiaries 847ms Direct Debits 748ms Payments – CoF 713ms Payments – PIS 576ms payments-VRP 453ms Products 597ms Standing Orders – AIS 732ms Standing Orders – PIS 609ms Statements 678ms Transactions 848ms UBN Response times (milliseconds): July 2024 Account Requests – AIS 171ms Account Requests – CoF 571ms Accounts 440ms Balances 390ms Beneficiaries 635ms Direct Debits 297ms Payments – AIS 309ms Payments – CoF 262ms Payments – PIS 572ms payments-VRP 657ms Products 273ms Standing Orders – AIS 306ms Standing Orders – PIS 447ms Statements 205ms Transactions 479ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand July 2024 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Successful API calls Total calls 1,564,131,601 % of overall total calls 99.60% AIS Total calls 1,297,145,620 % of overall total calls 82.60% PIS Total calls 82,889,379 % of overall total calls 5.28% July 2024 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. July 2024 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. July 2024 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. July 2024 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand July 2024 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed API Calls Total calls 6,281,328 % of overall total calls 0.40% Business Total calls 5,156,883 % of overall total calls 0.33% Technical Total calls 1,124,445 % of overall total calls 0.07% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. July 2024 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. July 2024 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. July 2024 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand July 2024 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Rejected API Calls Total calls 2,264,151 % of overall total calls 0.144% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. July 2024 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
API Performance StatsSelect a month:July 2024June 2024May 2024April 2024March 2024February 2024January 2024December 2023November 2023October 2023September 2023August 2023July 2023June 2023May 2023April 2023March 2023February 2023January 2023December 2022November 2022October 2022September 2022August 2022July 2022June 2022May 2022Download historical data (last 12 months):Download dataHistoric Data Download- csv (CSV)Historic Data Download (PDF)
Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.Notes on the data: Unweighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Successful Payments This chart shows the number of successful single domestic payment and variable recurring payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Open Banking Users All Users AIS users PIS users All Users This chart shows the total and number of new users consuming Open Banking services each month Notes on the data:All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chartSince November 2022 there have been 9 Providers and 20 brands providing data. AIS users This chart shows the total and number of AIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart PIS Users This chart shows the total and number of PIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart
All Users This chart shows the total and number of new users consuming Open Banking services each month Notes on the data:All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chartSince November 2022 there have been 9 Providers and 20 brands providing data.
AIS users This chart shows the total and number of AIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart
PIS Users This chart shows the total and number of PIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart
July key performance metrics 99.79% Average API availability – unweighted 360ms Average API response time 99.6% Successful API calls (%) 99.93% Average API availability – weighted 1564.1m Successful API calls (actual) 0.4% Failed API calls Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted July 2024 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Average API availability 99.80% Core hours (06:00-00:00) 99.87% Non core hours (00:00-06:00) 99.57% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2024 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2024 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2024 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2024 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2024 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2024 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.69% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.69% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.69% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.69% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.94% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: July 2024 Account Requests – AIS 99.27% Account Requests – CoF 100.0% Accounts 99.27% Balances 99.27% Beneficiaries 99.27% Direct Debits 99.27% Payments – AIS 99.27% Payments – PIS 99.27% Products 99.27% Standing Orders – AIS 99.27% Standing Orders – PIS 99.27% Statements 99.27% Transactions 99.27% Danske Bank Availability by Endpoint Category: July 2024 Account Requests – AIS 99.4% Account Requests – CoF 100.0% Accounts 99.4% Balances 99.4% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.99% Payments – PIS 99.45% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.4% First Direct Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.98% Products 99.18% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.88% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.87% Products 99.67% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.84% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% Mettle Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.99% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.71% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% NWB Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% RBS Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Santander UK plc Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.91% payments-VRP 99.91% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.91% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted July 2024 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Average weighted API availability 99.93% Core hours (06:00-00:00) 99.97% Non core hours (00:00-06:00) 99.82% July 2024 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. July 2024 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. July 2024 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. July 2024 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. July 2024 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. July 2024 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.69% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.69% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.7% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.69% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.98% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: July 2024 Account Requests – AIS 99.27% Accounts 99.27% Balances 99.27% Beneficiaries 99.27% Direct Debits 99.27% Payments – AIS 99.27% Payments – PIS 99.28% Products 99.27% Standing Orders – AIS 99.27% Standing Orders – PIS 99.27% Statements 99.27% Transactions 99.27% Danske Bank Availability by Endpoint Category: July 2024 Account Requests – AIS 99.41% Account Requests – CoF 100.0% Accounts 99.4% Balances 99.4% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.99% Payments – PIS 99.61% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.4% First Direct Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.18% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.96% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.97% Products 99.67% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.95% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 99.99% Mettle Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.99% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% NWB Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% RBS Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Santander UK plc Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.91% payments-VRP 99.91% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.91% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Average API response times Average API response times by brand Response times by brand July 2024 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in July. Average API Response Time 360 milliseconds July 2024 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in July. July 2024 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): July 2024 Account Requests – AIS 116ms Accounts 73ms Balances 44ms Beneficiaries 119ms Direct Debits 193ms Payments – CoF 96ms Payments – PIS 68ms payments-VRP 139ms Products 73ms Standing Orders – AIS 287ms Standing Orders – PIS 79ms Transactions 54ms AIB Group (UK) p.l.c. Response times (milliseconds): July 2024 Account Requests – AIS 106ms Accounts 59ms Balances 36ms Beneficiaries 122ms Direct Debits 56ms Payments – CoF 87ms Payments – PIS 62ms Products 50ms Standing Orders – AIS 52ms Standing Orders – PIS 77ms Transactions 45ms Bank of Ireland UK Response times (milliseconds): July 2024 Account Requests – AIS 192ms Account Requests – CoF 748ms Accounts 351ms Balances 373ms Payments – AIS 475ms Payments – CoF 645ms Payments – PIS 782ms payments-VRP 1,625ms Products 440ms Standing Orders – AIS 542ms Standing Orders – PIS 636ms Statements 633ms Transactions 394ms Bank of Scotland Response times (milliseconds): July 2024 Account Requests – AIS 302ms Account Requests – CoF 322ms Accounts 220ms Balances 227ms Beneficiaries 356ms Direct Debits 298ms Payments – AIS 289ms Payments – CoF 310ms Payments – PIS 534ms payments-VRP 484ms Products 470ms Standing Orders – AIS 278ms Standing Orders – PIS 492ms Statements 425ms Transactions 280ms Barclays Response times (milliseconds): July 2024 Account Requests – AIS 125ms Account Requests – CoF 187ms Accounts 238ms Balances 237ms Beneficiaries 506ms Direct Debits 332ms Payments – AIS 429ms Payments – CoF 352ms Payments – PIS 268ms payments-VRP 461ms Products 403ms Standing Orders – AIS 271ms Standing Orders – PIS 213ms Statements 210ms Transactions 270ms Cater Allen Response times (milliseconds): July 2024 Account Requests – AIS 43ms Accounts 55ms Balances 51ms Beneficiaries 48ms Direct Debits 49ms Payments – AIS 48ms Payments – PIS 54ms Products 47ms Standing Orders – AIS 48ms Standing Orders – PIS 18ms Statements 42ms Transactions 45ms Danske Bank Response times (milliseconds): July 2024 Account Requests – AIS 50ms Account Requests – CoF 180ms Accounts 405ms Balances 210ms Beneficiaries 175ms Direct Debits 336ms Payments – AIS 353ms Payments – CoF 96ms Payments – PIS 76ms payments-VRP 181ms Products 133ms Standing Orders – AIS 393ms Standing Orders – PIS 89ms Transactions 520ms First Direct Response times (milliseconds): July 2024 Account Requests – AIS 201ms Account Requests – CoF 326ms Accounts 386ms Balances 424ms Beneficiaries 576ms Direct Debits 566ms Payments – AIS 780ms Payments – CoF 572ms Payments – PIS 333ms payments-VRP 410ms Products 868ms Standing Orders – AIS 773ms Standing Orders – PIS 314ms Statements 375ms Transactions 582ms Halifax Response times (milliseconds): July 2024 Account Requests – AIS 304ms Account Requests – CoF 321ms Accounts 221ms Balances 229ms Beneficiaries 327ms Direct Debits 297ms Payments – AIS 286ms Payments – CoF 310ms Payments – PIS 533ms payments-VRP 482ms Products 475ms Standing Orders – AIS 277ms Standing Orders – PIS 507ms Statements 422ms Transactions 288ms HSBC Business Response times (milliseconds): July 2024 Account Requests – AIS 238ms Account Requests – CoF 599ms Accounts 562ms Balances 554ms Beneficiaries 474ms Direct Debits 776ms Payments – AIS 369ms Payments – CoF 714ms Payments – PIS 463ms payments-VRP 475ms Products 974ms Standing Orders – AIS 684ms Standing Orders – PIS 362ms Statements 1,052ms Transactions 683ms HSBC Kinetic Response times (milliseconds): July 2024 Account Requests – AIS 199ms Account Requests – CoF 347ms Accounts 602ms Balances 558ms Beneficiaries 518ms Direct Debits 742ms Payments – AIS 811ms Payments – CoF 697ms Payments – PIS 310ms payments-VRP 404ms Products 802ms Standing Orders – AIS 743ms Standing Orders – PIS 243ms Transactions 701ms HSBC Personal Response times (milliseconds): July 2024 Account Requests – AIS 215ms Account Requests – CoF 316ms Accounts 391ms Balances 428ms Beneficiaries 619ms Direct Debits 499ms Payments – AIS 758ms Payments – CoF 491ms Payments – PIS 340ms payments-VRP 384ms Products 810ms Standing Orders – AIS 736ms Standing Orders – PIS 304ms Statements 244ms Transactions 587ms Lloyds Response times (milliseconds): July 2024 Account Requests – AIS 304ms Account Requests – CoF 319ms Accounts 220ms Balances 226ms Beneficiaries 316ms Direct Debits 297ms Payments – AIS 288ms Payments – CoF 308ms Payments – PIS 527ms payments-VRP 481ms Products 472ms Standing Orders – AIS 278ms Standing Orders – PIS 492ms Statements 459ms Transactions 279ms MBNA Response times (milliseconds): July 2024 Account Requests – AIS 308ms Accounts 277ms Balances 318ms Beneficiaries 304ms Direct Debits 234ms Payments – AIS 245ms Products 236ms Standing Orders – AIS 234ms Statements 380ms Transactions 382ms Mettle Response times (milliseconds): July 2024 Account Requests – AIS 74ms Accounts 56ms Balances 57ms Beneficiaries 686ms Direct Debits 257ms Payments – AIS 48ms Payments – PIS 100ms Products 86ms Statements 72ms Transactions 91ms Nationwide Building Society Response times (milliseconds): July 2024 Account Requests – AIS 73ms Account Requests – CoF 203ms Accounts 208ms Balances 183ms Beneficiaries 962ms Direct Debits 483ms Payments – AIS 254ms Payments – CoF 230ms Payments – PIS 284ms payments-VRP 235ms Products 204ms Standing Orders – AIS 195ms Standing Orders – PIS 276ms Statements 3,811ms Transactions 231ms NWB Response times (milliseconds): July 2024 Account Requests – AIS 162ms Account Requests – CoF 400ms Accounts 405ms Balances 346ms Beneficiaries 629ms Direct Debits 258ms Payments – CoF 227ms Payments – PIS 391ms payments-VRP 429ms Products 257ms Standing Orders – AIS 315ms Standing Orders – PIS 395ms Statements 177ms Transactions 507ms RBS Response times (milliseconds): July 2024 Account Requests – AIS 167ms Account Requests – CoF 449ms Accounts 418ms Balances 368ms Beneficiaries 607ms Direct Debits 282ms Payments – AIS 314ms Payments – CoF 243ms Payments – PIS 472ms payments-VRP 515ms Products 263ms Standing Orders – AIS 311ms Standing Orders – PIS 452ms Statements 193ms Transactions 497ms Santander UK plc Response times (milliseconds): July 2024 Account Requests – AIS 488ms Account Requests – CoF 586ms Accounts 595ms Balances 679ms Beneficiaries 847ms Direct Debits 748ms Payments – CoF 713ms Payments – PIS 576ms payments-VRP 453ms Products 597ms Standing Orders – AIS 732ms Standing Orders – PIS 609ms Statements 678ms Transactions 848ms UBN Response times (milliseconds): July 2024 Account Requests – AIS 171ms Account Requests – CoF 571ms Accounts 440ms Balances 390ms Beneficiaries 635ms Direct Debits 297ms Payments – AIS 309ms Payments – CoF 262ms Payments – PIS 572ms payments-VRP 657ms Products 273ms Standing Orders – AIS 306ms Standing Orders – PIS 447ms Statements 205ms Transactions 479ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand July 2024 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Successful API calls Total calls 1,564,131,601 % of overall total calls 99.60% AIS Total calls 1,297,145,620 % of overall total calls 82.60% PIS Total calls 82,889,379 % of overall total calls 5.28% July 2024 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. July 2024 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. July 2024 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. July 2024 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand July 2024 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed API Calls Total calls 6,281,328 % of overall total calls 0.40% Business Total calls 5,156,883 % of overall total calls 0.33% Technical Total calls 1,124,445 % of overall total calls 0.07% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. July 2024 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. July 2024 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. July 2024 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand July 2024 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Rejected API Calls Total calls 2,264,151 % of overall total calls 0.144% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. July 2024 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
July key performance metrics 99.79% Average API availability – unweighted 360ms Average API response time 99.6% Successful API calls (%) 99.93% Average API availability – weighted 1564.1m Successful API calls (actual) 0.4% Failed API calls
Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted July 2024 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Average API availability 99.80% Core hours (06:00-00:00) 99.87% Non core hours (00:00-06:00) 99.57% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2024 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2024 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2024 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2024 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2024 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2024 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.69% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.69% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.69% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.69% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.94% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: July 2024 Account Requests – AIS 99.27% Account Requests – CoF 100.0% Accounts 99.27% Balances 99.27% Beneficiaries 99.27% Direct Debits 99.27% Payments – AIS 99.27% Payments – PIS 99.27% Products 99.27% Standing Orders – AIS 99.27% Standing Orders – PIS 99.27% Statements 99.27% Transactions 99.27% Danske Bank Availability by Endpoint Category: July 2024 Account Requests – AIS 99.4% Account Requests – CoF 100.0% Accounts 99.4% Balances 99.4% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.99% Payments – PIS 99.45% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.4% First Direct Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.98% Products 99.18% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.88% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.87% Products 99.67% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.84% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% Mettle Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.99% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.71% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% NWB Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% RBS Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Santander UK plc Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.91% payments-VRP 99.91% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.91% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0%
July 2024 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Average API availability 99.80% Core hours (06:00-00:00) 99.87% Non core hours (00:00-06:00) 99.57% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
July 2024 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
July 2024 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
July 2024 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
July 2024 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
July 2024 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
July 2024 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.69% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.69% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.69% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.69% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.94% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: July 2024 Account Requests – AIS 99.27% Account Requests – CoF 100.0% Accounts 99.27% Balances 99.27% Beneficiaries 99.27% Direct Debits 99.27% Payments – AIS 99.27% Payments – PIS 99.27% Products 99.27% Standing Orders – AIS 99.27% Standing Orders – PIS 99.27% Statements 99.27% Transactions 99.27% Danske Bank Availability by Endpoint Category: July 2024 Account Requests – AIS 99.4% Account Requests – CoF 100.0% Accounts 99.4% Balances 99.4% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.99% Payments – PIS 99.45% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.4% First Direct Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.98% Products 99.18% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.88% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.87% Products 99.67% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.84% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% Mettle Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.99% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.71% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% NWB Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% RBS Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Santander UK plc Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.91% payments-VRP 99.91% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.91% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0%
Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted July 2024 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Average weighted API availability 99.93% Core hours (06:00-00:00) 99.97% Non core hours (00:00-06:00) 99.82% July 2024 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. July 2024 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. July 2024 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. July 2024 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. July 2024 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. July 2024 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.69% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.69% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.7% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.69% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.98% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: July 2024 Account Requests – AIS 99.27% Accounts 99.27% Balances 99.27% Beneficiaries 99.27% Direct Debits 99.27% Payments – AIS 99.27% Payments – PIS 99.28% Products 99.27% Standing Orders – AIS 99.27% Standing Orders – PIS 99.27% Statements 99.27% Transactions 99.27% Danske Bank Availability by Endpoint Category: July 2024 Account Requests – AIS 99.41% Account Requests – CoF 100.0% Accounts 99.4% Balances 99.4% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.99% Payments – PIS 99.61% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.4% First Direct Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.18% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.96% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.97% Products 99.67% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.95% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 99.99% Mettle Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.99% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% NWB Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% RBS Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Santander UK plc Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.91% payments-VRP 99.91% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.91% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0%
July 2024 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Average weighted API availability 99.93% Core hours (06:00-00:00) 99.97% Non core hours (00:00-06:00) 99.82%
July 2024 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July.
July 2024 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July.
July 2024 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July.
July 2024 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July.
July 2024 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July.
July 2024 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.69% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.69% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.7% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.69% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.98% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: July 2024 Account Requests – AIS 99.27% Accounts 99.27% Balances 99.27% Beneficiaries 99.27% Direct Debits 99.27% Payments – AIS 99.27% Payments – PIS 99.28% Products 99.27% Standing Orders – AIS 99.27% Standing Orders – PIS 99.27% Statements 99.27% Transactions 99.27% Danske Bank Availability by Endpoint Category: July 2024 Account Requests – AIS 99.41% Account Requests – CoF 100.0% Accounts 99.4% Balances 99.4% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.99% Payments – PIS 99.61% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.4% First Direct Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.18% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.96% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.97% Products 99.67% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.95% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 99.99% Mettle Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.99% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% NWB Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% RBS Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Santander UK plc Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.91% payments-VRP 99.91% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.91% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: July 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0%
Average API response times Average API response times by brand Response times by brand July 2024 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in July. Average API Response Time 360 milliseconds July 2024 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in July. July 2024 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): July 2024 Account Requests – AIS 116ms Accounts 73ms Balances 44ms Beneficiaries 119ms Direct Debits 193ms Payments – CoF 96ms Payments – PIS 68ms payments-VRP 139ms Products 73ms Standing Orders – AIS 287ms Standing Orders – PIS 79ms Transactions 54ms AIB Group (UK) p.l.c. Response times (milliseconds): July 2024 Account Requests – AIS 106ms Accounts 59ms Balances 36ms Beneficiaries 122ms Direct Debits 56ms Payments – CoF 87ms Payments – PIS 62ms Products 50ms Standing Orders – AIS 52ms Standing Orders – PIS 77ms Transactions 45ms Bank of Ireland UK Response times (milliseconds): July 2024 Account Requests – AIS 192ms Account Requests – CoF 748ms Accounts 351ms Balances 373ms Payments – AIS 475ms Payments – CoF 645ms Payments – PIS 782ms payments-VRP 1,625ms Products 440ms Standing Orders – AIS 542ms Standing Orders – PIS 636ms Statements 633ms Transactions 394ms Bank of Scotland Response times (milliseconds): July 2024 Account Requests – AIS 302ms Account Requests – CoF 322ms Accounts 220ms Balances 227ms Beneficiaries 356ms Direct Debits 298ms Payments – AIS 289ms Payments – CoF 310ms Payments – PIS 534ms payments-VRP 484ms Products 470ms Standing Orders – AIS 278ms Standing Orders – PIS 492ms Statements 425ms Transactions 280ms Barclays Response times (milliseconds): July 2024 Account Requests – AIS 125ms Account Requests – CoF 187ms Accounts 238ms Balances 237ms Beneficiaries 506ms Direct Debits 332ms Payments – AIS 429ms Payments – CoF 352ms Payments – PIS 268ms payments-VRP 461ms Products 403ms Standing Orders – AIS 271ms Standing Orders – PIS 213ms Statements 210ms Transactions 270ms Cater Allen Response times (milliseconds): July 2024 Account Requests – AIS 43ms Accounts 55ms Balances 51ms Beneficiaries 48ms Direct Debits 49ms Payments – AIS 48ms Payments – PIS 54ms Products 47ms Standing Orders – AIS 48ms Standing Orders – PIS 18ms Statements 42ms Transactions 45ms Danske Bank Response times (milliseconds): July 2024 Account Requests – AIS 50ms Account Requests – CoF 180ms Accounts 405ms Balances 210ms Beneficiaries 175ms Direct Debits 336ms Payments – AIS 353ms Payments – CoF 96ms Payments – PIS 76ms payments-VRP 181ms Products 133ms Standing Orders – AIS 393ms Standing Orders – PIS 89ms Transactions 520ms First Direct Response times (milliseconds): July 2024 Account Requests – AIS 201ms Account Requests – CoF 326ms Accounts 386ms Balances 424ms Beneficiaries 576ms Direct Debits 566ms Payments – AIS 780ms Payments – CoF 572ms Payments – PIS 333ms payments-VRP 410ms Products 868ms Standing Orders – AIS 773ms Standing Orders – PIS 314ms Statements 375ms Transactions 582ms Halifax Response times (milliseconds): July 2024 Account Requests – AIS 304ms Account Requests – CoF 321ms Accounts 221ms Balances 229ms Beneficiaries 327ms Direct Debits 297ms Payments – AIS 286ms Payments – CoF 310ms Payments – PIS 533ms payments-VRP 482ms Products 475ms Standing Orders – AIS 277ms Standing Orders – PIS 507ms Statements 422ms Transactions 288ms HSBC Business Response times (milliseconds): July 2024 Account Requests – AIS 238ms Account Requests – CoF 599ms Accounts 562ms Balances 554ms Beneficiaries 474ms Direct Debits 776ms Payments – AIS 369ms Payments – CoF 714ms Payments – PIS 463ms payments-VRP 475ms Products 974ms Standing Orders – AIS 684ms Standing Orders – PIS 362ms Statements 1,052ms Transactions 683ms HSBC Kinetic Response times (milliseconds): July 2024 Account Requests – AIS 199ms Account Requests – CoF 347ms Accounts 602ms Balances 558ms Beneficiaries 518ms Direct Debits 742ms Payments – AIS 811ms Payments – CoF 697ms Payments – PIS 310ms payments-VRP 404ms Products 802ms Standing Orders – AIS 743ms Standing Orders – PIS 243ms Transactions 701ms HSBC Personal Response times (milliseconds): July 2024 Account Requests – AIS 215ms Account Requests – CoF 316ms Accounts 391ms Balances 428ms Beneficiaries 619ms Direct Debits 499ms Payments – AIS 758ms Payments – CoF 491ms Payments – PIS 340ms payments-VRP 384ms Products 810ms Standing Orders – AIS 736ms Standing Orders – PIS 304ms Statements 244ms Transactions 587ms Lloyds Response times (milliseconds): July 2024 Account Requests – AIS 304ms Account Requests – CoF 319ms Accounts 220ms Balances 226ms Beneficiaries 316ms Direct Debits 297ms Payments – AIS 288ms Payments – CoF 308ms Payments – PIS 527ms payments-VRP 481ms Products 472ms Standing Orders – AIS 278ms Standing Orders – PIS 492ms Statements 459ms Transactions 279ms MBNA Response times (milliseconds): July 2024 Account Requests – AIS 308ms Accounts 277ms Balances 318ms Beneficiaries 304ms Direct Debits 234ms Payments – AIS 245ms Products 236ms Standing Orders – AIS 234ms Statements 380ms Transactions 382ms Mettle Response times (milliseconds): July 2024 Account Requests – AIS 74ms Accounts 56ms Balances 57ms Beneficiaries 686ms Direct Debits 257ms Payments – AIS 48ms Payments – PIS 100ms Products 86ms Statements 72ms Transactions 91ms Nationwide Building Society Response times (milliseconds): July 2024 Account Requests – AIS 73ms Account Requests – CoF 203ms Accounts 208ms Balances 183ms Beneficiaries 962ms Direct Debits 483ms Payments – AIS 254ms Payments – CoF 230ms Payments – PIS 284ms payments-VRP 235ms Products 204ms Standing Orders – AIS 195ms Standing Orders – PIS 276ms Statements 3,811ms Transactions 231ms NWB Response times (milliseconds): July 2024 Account Requests – AIS 162ms Account Requests – CoF 400ms Accounts 405ms Balances 346ms Beneficiaries 629ms Direct Debits 258ms Payments – CoF 227ms Payments – PIS 391ms payments-VRP 429ms Products 257ms Standing Orders – AIS 315ms Standing Orders – PIS 395ms Statements 177ms Transactions 507ms RBS Response times (milliseconds): July 2024 Account Requests – AIS 167ms Account Requests – CoF 449ms Accounts 418ms Balances 368ms Beneficiaries 607ms Direct Debits 282ms Payments – AIS 314ms Payments – CoF 243ms Payments – PIS 472ms payments-VRP 515ms Products 263ms Standing Orders – AIS 311ms Standing Orders – PIS 452ms Statements 193ms Transactions 497ms Santander UK plc Response times (milliseconds): July 2024 Account Requests – AIS 488ms Account Requests – CoF 586ms Accounts 595ms Balances 679ms Beneficiaries 847ms Direct Debits 748ms Payments – CoF 713ms Payments – PIS 576ms payments-VRP 453ms Products 597ms Standing Orders – AIS 732ms Standing Orders – PIS 609ms Statements 678ms Transactions 848ms UBN Response times (milliseconds): July 2024 Account Requests – AIS 171ms Account Requests – CoF 571ms Accounts 440ms Balances 390ms Beneficiaries 635ms Direct Debits 297ms Payments – AIS 309ms Payments – CoF 262ms Payments – PIS 572ms payments-VRP 657ms Products 273ms Standing Orders – AIS 306ms Standing Orders – PIS 447ms Statements 205ms Transactions 479ms
July 2024 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in July. Average API Response Time 360 milliseconds
July 2024 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in July.
July 2024 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): July 2024 Account Requests – AIS 116ms Accounts 73ms Balances 44ms Beneficiaries 119ms Direct Debits 193ms Payments – CoF 96ms Payments – PIS 68ms payments-VRP 139ms Products 73ms Standing Orders – AIS 287ms Standing Orders – PIS 79ms Transactions 54ms AIB Group (UK) p.l.c. Response times (milliseconds): July 2024 Account Requests – AIS 106ms Accounts 59ms Balances 36ms Beneficiaries 122ms Direct Debits 56ms Payments – CoF 87ms Payments – PIS 62ms Products 50ms Standing Orders – AIS 52ms Standing Orders – PIS 77ms Transactions 45ms Bank of Ireland UK Response times (milliseconds): July 2024 Account Requests – AIS 192ms Account Requests – CoF 748ms Accounts 351ms Balances 373ms Payments – AIS 475ms Payments – CoF 645ms Payments – PIS 782ms payments-VRP 1,625ms Products 440ms Standing Orders – AIS 542ms Standing Orders – PIS 636ms Statements 633ms Transactions 394ms Bank of Scotland Response times (milliseconds): July 2024 Account Requests – AIS 302ms Account Requests – CoF 322ms Accounts 220ms Balances 227ms Beneficiaries 356ms Direct Debits 298ms Payments – AIS 289ms Payments – CoF 310ms Payments – PIS 534ms payments-VRP 484ms Products 470ms Standing Orders – AIS 278ms Standing Orders – PIS 492ms Statements 425ms Transactions 280ms Barclays Response times (milliseconds): July 2024 Account Requests – AIS 125ms Account Requests – CoF 187ms Accounts 238ms Balances 237ms Beneficiaries 506ms Direct Debits 332ms Payments – AIS 429ms Payments – CoF 352ms Payments – PIS 268ms payments-VRP 461ms Products 403ms Standing Orders – AIS 271ms Standing Orders – PIS 213ms Statements 210ms Transactions 270ms Cater Allen Response times (milliseconds): July 2024 Account Requests – AIS 43ms Accounts 55ms Balances 51ms Beneficiaries 48ms Direct Debits 49ms Payments – AIS 48ms Payments – PIS 54ms Products 47ms Standing Orders – AIS 48ms Standing Orders – PIS 18ms Statements 42ms Transactions 45ms Danske Bank Response times (milliseconds): July 2024 Account Requests – AIS 50ms Account Requests – CoF 180ms Accounts 405ms Balances 210ms Beneficiaries 175ms Direct Debits 336ms Payments – AIS 353ms Payments – CoF 96ms Payments – PIS 76ms payments-VRP 181ms Products 133ms Standing Orders – AIS 393ms Standing Orders – PIS 89ms Transactions 520ms First Direct Response times (milliseconds): July 2024 Account Requests – AIS 201ms Account Requests – CoF 326ms Accounts 386ms Balances 424ms Beneficiaries 576ms Direct Debits 566ms Payments – AIS 780ms Payments – CoF 572ms Payments – PIS 333ms payments-VRP 410ms Products 868ms Standing Orders – AIS 773ms Standing Orders – PIS 314ms Statements 375ms Transactions 582ms Halifax Response times (milliseconds): July 2024 Account Requests – AIS 304ms Account Requests – CoF 321ms Accounts 221ms Balances 229ms Beneficiaries 327ms Direct Debits 297ms Payments – AIS 286ms Payments – CoF 310ms Payments – PIS 533ms payments-VRP 482ms Products 475ms Standing Orders – AIS 277ms Standing Orders – PIS 507ms Statements 422ms Transactions 288ms HSBC Business Response times (milliseconds): July 2024 Account Requests – AIS 238ms Account Requests – CoF 599ms Accounts 562ms Balances 554ms Beneficiaries 474ms Direct Debits 776ms Payments – AIS 369ms Payments – CoF 714ms Payments – PIS 463ms payments-VRP 475ms Products 974ms Standing Orders – AIS 684ms Standing Orders – PIS 362ms Statements 1,052ms Transactions 683ms HSBC Kinetic Response times (milliseconds): July 2024 Account Requests – AIS 199ms Account Requests – CoF 347ms Accounts 602ms Balances 558ms Beneficiaries 518ms Direct Debits 742ms Payments – AIS 811ms Payments – CoF 697ms Payments – PIS 310ms payments-VRP 404ms Products 802ms Standing Orders – AIS 743ms Standing Orders – PIS 243ms Transactions 701ms HSBC Personal Response times (milliseconds): July 2024 Account Requests – AIS 215ms Account Requests – CoF 316ms Accounts 391ms Balances 428ms Beneficiaries 619ms Direct Debits 499ms Payments – AIS 758ms Payments – CoF 491ms Payments – PIS 340ms payments-VRP 384ms Products 810ms Standing Orders – AIS 736ms Standing Orders – PIS 304ms Statements 244ms Transactions 587ms Lloyds Response times (milliseconds): July 2024 Account Requests – AIS 304ms Account Requests – CoF 319ms Accounts 220ms Balances 226ms Beneficiaries 316ms Direct Debits 297ms Payments – AIS 288ms Payments – CoF 308ms Payments – PIS 527ms payments-VRP 481ms Products 472ms Standing Orders – AIS 278ms Standing Orders – PIS 492ms Statements 459ms Transactions 279ms MBNA Response times (milliseconds): July 2024 Account Requests – AIS 308ms Accounts 277ms Balances 318ms Beneficiaries 304ms Direct Debits 234ms Payments – AIS 245ms Products 236ms Standing Orders – AIS 234ms Statements 380ms Transactions 382ms Mettle Response times (milliseconds): July 2024 Account Requests – AIS 74ms Accounts 56ms Balances 57ms Beneficiaries 686ms Direct Debits 257ms Payments – AIS 48ms Payments – PIS 100ms Products 86ms Statements 72ms Transactions 91ms Nationwide Building Society Response times (milliseconds): July 2024 Account Requests – AIS 73ms Account Requests – CoF 203ms Accounts 208ms Balances 183ms Beneficiaries 962ms Direct Debits 483ms Payments – AIS 254ms Payments – CoF 230ms Payments – PIS 284ms payments-VRP 235ms Products 204ms Standing Orders – AIS 195ms Standing Orders – PIS 276ms Statements 3,811ms Transactions 231ms NWB Response times (milliseconds): July 2024 Account Requests – AIS 162ms Account Requests – CoF 400ms Accounts 405ms Balances 346ms Beneficiaries 629ms Direct Debits 258ms Payments – CoF 227ms Payments – PIS 391ms payments-VRP 429ms Products 257ms Standing Orders – AIS 315ms Standing Orders – PIS 395ms Statements 177ms Transactions 507ms RBS Response times (milliseconds): July 2024 Account Requests – AIS 167ms Account Requests – CoF 449ms Accounts 418ms Balances 368ms Beneficiaries 607ms Direct Debits 282ms Payments – AIS 314ms Payments – CoF 243ms Payments – PIS 472ms payments-VRP 515ms Products 263ms Standing Orders – AIS 311ms Standing Orders – PIS 452ms Statements 193ms Transactions 497ms Santander UK plc Response times (milliseconds): July 2024 Account Requests – AIS 488ms Account Requests – CoF 586ms Accounts 595ms Balances 679ms Beneficiaries 847ms Direct Debits 748ms Payments – CoF 713ms Payments – PIS 576ms payments-VRP 453ms Products 597ms Standing Orders – AIS 732ms Standing Orders – PIS 609ms Statements 678ms Transactions 848ms UBN Response times (milliseconds): July 2024 Account Requests – AIS 171ms Account Requests – CoF 571ms Accounts 440ms Balances 390ms Beneficiaries 635ms Direct Debits 297ms Payments – AIS 309ms Payments – CoF 262ms Payments – PIS 572ms payments-VRP 657ms Products 273ms Standing Orders – AIS 306ms Standing Orders – PIS 447ms Statements 205ms Transactions 479ms
Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand July 2024 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Successful API calls Total calls 1,564,131,601 % of overall total calls 99.60% AIS Total calls 1,297,145,620 % of overall total calls 82.60% PIS Total calls 82,889,379 % of overall total calls 5.28% July 2024 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. July 2024 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. July 2024 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. July 2024 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.
July 2024 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Successful API calls Total calls 1,564,131,601 % of overall total calls 99.60% AIS Total calls 1,297,145,620 % of overall total calls 82.60% PIS Total calls 82,889,379 % of overall total calls 5.28%
July 2024 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.
July 2024 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.
July 2024 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.
July 2024 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.
Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand July 2024 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed API Calls Total calls 6,281,328 % of overall total calls 0.40% Business Total calls 5,156,883 % of overall total calls 0.33% Technical Total calls 1,124,445 % of overall total calls 0.07% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. July 2024 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. July 2024 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. July 2024 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
July 2024 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed API Calls Total calls 6,281,328 % of overall total calls 0.40% Business Total calls 5,156,883 % of overall total calls 0.33% Technical Total calls 1,124,445 % of overall total calls 0.07% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
July 2024 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
July 2024 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
July 2024 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
Rejected API calls Rejected API calls by brand July 2024 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Rejected API Calls Total calls 2,264,151 % of overall total calls 0.144% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. July 2024 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
July 2024 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Rejected API Calls Total calls 2,264,151 % of overall total calls 0.144% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
July 2024 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.