API Performance StatsSelect a month:September 2021August 2021July 2021June 2021May 2021April 2021March 2021February 2021January 2021December 2020November 2020October 2020September 2020August 2020July 2020June 2020May 2020April 2020March 2020February 2020January 2020December 2019November 2019October 2019September 2019August 2019July 2019June 2019May 2019April 2019March 2019February 2019January 2019December 2018November 2018October 2018September 2018August 2018Download historical data:Download dataHistoric Data Download (CSV)Historic Data Dowload (PDF) Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.March 2021: Please note that this month’s Average API Availability figures have been disproportionately affected by the data provided by a single ASPSP, who experienced extended downtime on a single endpoint that typically accounts for <0.05% of API call volumes – Average API Availability excluding the affected endpoint was 99.22%.Notes on the data: Average API availability is based on data submitted by account providers (ASPSPs) to Open Banking: May 2018 – 8 providers; August 2018 – 9 providers, 16 brands; June 2019 – 9 providers, 17 brands; July 2019 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands. Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking: May 2018 – 8 providers; August 2018 – 9 providers, 16 brands; June 2019 – 9 providers, 17 brands; July 2019 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands. Data to calculate weighted availability was not collected prior to September 2019, and does not include Bank of Ireland as data is not provided. Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking: May 2018 – 8 providers; August 2018 – 9 providers, 16 brands; June 2019 – 9 providers, 17 brands; July 2019 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands. Successful Payments This chart shows the number of successful payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking since July 2020: July 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands. Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking: May 2018 – 8 providers; August 2018 – 9 providers, 16 brands; June 2019 – 9 providers, 17 brands; July 2019 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands. September key performance metrics 98.49% Average API availability – unweighted 466ms Average API response time 98.33% Successful API calls (%) 99.40% Average API availability – weighted 778.9m Successful API calls (actual) 1.75% Failed/Rejected API calls Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted September 2021 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Average API availability 98.49% Core hours (06:00-00:00) 98.72% Non core hours (00:00-06:00) 97.80% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2021 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2021 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2021 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2021 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2021 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2021 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: September 2021 Account Requests – AIS 95.25% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 96.59% Payments – PIS 95.24% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: September 2021 Account Requests – AIS 95.72% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.84% Payments – PIS 95.72% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 95.72% Statements 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: September 2021 Account Requests – AIS 93.97% Accounts 94.39% Balances 94.39% Beneficiaries 94.53% Direct Debits 97.22% Payments – AIS 95.57% Payments – PIS 93.97% Products 94.46% Standing Orders – AIS 95.01% Standing Orders – PIS 94.32% Statements 94.32% Transactions 94.53% Bank of Scotland Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.97% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 99.75% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.75% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: September 2021 Account Requests – AIS 98.75% Accounts 98.75% Balances 98.75% Beneficiaries 98.75% Direct Debits 98.75% Payments – AIS 98.75% Payments – PIS 98.75% Products 98.75% Standing Orders – AIS 98.75% Standing Orders – PIS 99.58% Statements 98.75% Transactions 98.75% Danske Bank Availability by Endpoint Category: September 2021 Account Requests – AIS 98.8% Account Requests – CoF 100.0% Accounts 97.12% Balances 97.13% Beneficiaries 97.77% Direct Debits 99.54% Payments – AIS 100.0% Payments – CoF 98.18% Payments – PIS 97.88% Products 100.0% Standing Orders – AIS 99.54% Standing Orders – PIS 99.72% Transactions 97.19% First Direct Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 99.97% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.83% Halifax Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.95% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: September 2021 Account Requests – AIS 99.86% Account Requests – CoF 100.0% Accounts 99.25% Balances 99.48% Beneficiaries 99.94% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.62% HSBC Personal Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 98.09% Accounts 99.99% Balances 99.97% Beneficiaries 99.91% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 99.98% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.84% Lloyds Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.97% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.92% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.93% Nationwide Building Society Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 98.81% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 97.56% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% NWB Availability by Endpoint Category: September 2021 Account Requests – AIS 99.36% Account Requests – CoF 99.65% Accounts 99.36% Balances 99.36% Beneficiaries 99.36% Direct Debits 99.36% Payments – AIS 99.36% Payments – CoF 99.65% Payments – PIS 99.55% Products 99.36% Standing Orders – AIS 99.36% Standing Orders – PIS 99.55% Transactions 99.36% RBS Availability by Endpoint Category: September 2021 Account Requests – AIS 99.5% Account Requests – CoF 99.64% Accounts 99.5% Balances 99.5% Beneficiaries 99.5% Direct Debits 99.5% Payments – AIS 99.5% Payments – CoF 99.64% Payments – PIS 99.56% Products 99.5% Standing Orders – AIS 99.5% Standing Orders – PIS 99.56% Transactions 99.5% Santander UK plc Availability by Endpoint Category: September 2021 Account Requests – AIS 99.89% Account Requests – CoF 99.89% Accounts 99.89% Balances 99.89% Beneficiaries 99.89% Direct Debits 99.89% Payments – AIS 100.0% Payments – CoF 99.89% Payments – PIS 99.63% Products 99.89% Standing Orders – AIS 99.89% Standing Orders – PIS 99.63% Statements 99.89% Transactions 99.89% UBN Availability by Endpoint Category: September 2021 Account Requests – AIS 99.49% Account Requests – CoF 99.78% Accounts 99.49% Balances 99.49% Beneficiaries 99.49% Direct Debits 99.49% Payments – AIS 99.49% Payments – CoF 99.63% Payments – PIS 99.57% Products 99.49% Standing Orders – AIS 99.49% Standing Orders – PIS 99.57% Transactions 99.49% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted September 2021 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Average weighted API availability 99.40% Core hours (06:00-00:00) 99.56% Non core hours (00:00-06:00) 99.11% Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland or NatWest Group as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. September 2021 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland or NatWest Group as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. September 2021 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland or NatWest Group as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. September 2021 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland or NatWest Group as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. September 2021 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland or NatWest Group as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. September 2021 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland or NatWest Group as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. September 2021 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds MBNA Nationwide Building Society Santander UK plc AIB (NI) Availability by Endpoint Category: September 2021 Account Requests – AIS 97.97% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 96.59% Payments – PIS 95.25% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: September 2021 Account Requests – AIS 98.35% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.84% Payments – PIS 95.76% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 96.72% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 99.75% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.75% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: September 2021 Account Requests – AIS 98.75% Accounts 98.75% Balances 98.75% Beneficiaries 98.75% Direct Debits 98.75% Payments – AIS 98.75% Payments – PIS 98.75% Products 98.75% Standing Orders – AIS 98.75% Standing Orders – PIS 99.58% Statements 98.75% Transactions 98.75% Danske Bank Availability by Endpoint Category: September 2021 Account Requests – AIS 98.8% Account Requests – CoF 100.0% Accounts 97.12% Balances 97.13% Beneficiaries 98.4% Direct Debits 99.54% Payments – AIS 100.0% Payments – CoF 98.18% Payments – PIS 98.5% Products 100.0% Standing Orders – AIS 99.54% Standing Orders – PIS 99.78% Transactions 97.19% First Direct Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 99.98% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.83% Halifax Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.98% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: September 2021 Account Requests – AIS 99.88% Account Requests – CoF 100.0% Accounts 99.31% Balances 99.48% Beneficiaries 99.95% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.62% HSBC Personal Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 98.1% Accounts 99.99% Balances 99.97% Beneficiaries 99.97% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 99.98% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.84% Lloyds Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.92% Beneficiaries 100.0% Direct Debits 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 99.93% Nationwide Building Society Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 98.92% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.08% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% Santander UK plc Availability by Endpoint Category: September 2021 Account Requests – AIS 99.89% Account Requests – CoF 99.89% Accounts 99.89% Balances 99.89% Beneficiaries 99.89% Direct Debits 99.89% Payments – CoF 99.89% Payments – PIS 99.63% Products 99.89% Standing Orders – AIS 99.89% Standing Orders – PIS 99.64% Statements 99.89% Transactions 99.89% Average API response times Average API response times by brand Response times by brand September 2021 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in September. Average API Response Time 466 milliseconds Notes on the data: This chart includes data from 9 providers and 18 brands in total. September 2021 Average API availability by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: This chart includes data from 9 providers and 18 brands in total. September 2021 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): September 2021 Account Requests – AIS 480ms Accounts 493ms Balances 74ms Beneficiaries 117ms Direct Debits 90ms Payments – CoF 237ms Payments – PIS 106ms Products 92ms Standing Orders – AIS 137ms Transactions 174ms AIB Group (UK) p.l.c. Response times (milliseconds): September 2021 Account Requests – AIS 487ms Accounts 475ms Balances 72ms Beneficiaries 203ms Direct Debits 80ms Payments – CoF 250ms Payments – PIS 104ms Products 80ms Standing Orders – AIS 111ms Standing Orders – PIS 117ms Statements 17ms Transactions 134ms Bank of Ireland UK Response times (milliseconds): September 2021 Account Requests – AIS 265ms Accounts 450ms Balances 468ms Beneficiaries 744ms Direct Debits 7ms Payments – AIS 748ms Payments – PIS 664ms Products 547ms Standing Orders – AIS 615ms Standing Orders – PIS 1,831ms Statements 722ms Transactions 454ms Bank of Scotland Response times (milliseconds): September 2021 Account Requests – AIS 333ms Account Requests – CoF 675ms Accounts 233ms Balances 267ms Beneficiaries 402ms Direct Debits 433ms Payments – CoF 326ms Payments – PIS 857ms Products 415ms Standing Orders – AIS 442ms Standing Orders – PIS 565ms Statements 575ms Transactions 350ms Barclays Response times (milliseconds): September 2021 Account Requests – AIS 183ms Account Requests – CoF 392ms Accounts 400ms Balances 357ms Beneficiaries 422ms Direct Debits 422ms Payments – AIS 14ms Payments – PIS 402ms Products 713ms Standing Orders – AIS 344ms Standing Orders – PIS 407ms Statements 50ms Transactions 404ms Cater Allen Response times (milliseconds): September 2021 Account Requests – AIS 148ms Accounts 120ms Balances 87ms Beneficiaries 40ms Direct Debits 40ms Payments – AIS 40ms Payments – PIS 150ms Products 62ms Standing Orders – AIS 41ms Standing Orders – PIS 250ms Statements 39ms Transactions 88ms Danske Bank Response times (milliseconds): September 2021 Account Requests – AIS 194ms Account Requests – CoF 221ms Accounts 969ms Balances 442ms Beneficiaries 927ms Direct Debits 728ms Payments – AIS 603ms Payments – CoF 375ms Payments – PIS 459ms Products 231ms Standing Orders – AIS 1,126ms Standing Orders – PIS 367ms Transactions 998ms First Direct Response times (milliseconds): September 2021 Account Requests – AIS 210ms Account Requests – CoF 572ms Accounts 432ms Balances 470ms Beneficiaries 592ms Direct Debits 605ms Payments – AIS 828ms Payments – CoF 671ms Payments – PIS 326ms Products 850ms Standing Orders – AIS 720ms Standing Orders – PIS 400ms Transactions 597ms Halifax Response times (milliseconds): September 2021 Account Requests – AIS 330ms Account Requests – CoF 621ms Accounts 233ms Balances 270ms Beneficiaries 393ms Direct Debits 435ms Payments – CoF 323ms Payments – PIS 841ms Products 412ms Standing Orders – AIS 437ms Standing Orders – PIS 658ms Statements 905ms Transactions 352ms HSBC Business Response times (milliseconds): September 2021 Account Requests – AIS 248ms Account Requests – CoF 1,215ms Accounts 590ms Balances 596ms Beneficiaries 790ms Direct Debits 1,680ms Payments – AIS 2,315ms Payments – CoF 1,050ms Payments – PIS 979ms Products 900ms Standing Orders – AIS 1,600ms Standing Orders – PIS 495ms Transactions 727ms HSBC Personal Response times (milliseconds): September 2021 Account Requests – AIS 210ms Account Requests – CoF 589ms Accounts 415ms Balances 464ms Beneficiaries 577ms Direct Debits 591ms Payments – AIS 1,016ms Payments – CoF 656ms Payments – PIS 342ms Products 835ms Standing Orders – AIS 751ms Standing Orders – PIS 372ms Transactions 600ms Lloyds Response times (milliseconds): September 2021 Account Requests – AIS 330ms Account Requests – CoF 655ms Accounts 233ms Balances 267ms Beneficiaries 398ms Direct Debits 435ms Payments – AIS 1,122ms Payments – CoF 321ms Payments – PIS 880ms Products 413ms Standing Orders – AIS 439ms Standing Orders – PIS 808ms Statements 912ms Transactions 351ms MBNA Response times (milliseconds): September 2021 Account Requests – AIS 347ms Accounts 234ms Balances 357ms Beneficiaries 329ms Direct Debits 274ms Products 200ms Standing Orders – AIS 282ms Statements 527ms Transactions 379ms Nationwide Building Society Response times (milliseconds): September 2021 Account Requests – AIS 91ms Account Requests – CoF 470ms Accounts 572ms Balances 490ms Beneficiaries 534ms Direct Debits 262ms Payments – AIS 1,572ms Payments – CoF 517ms Payments – PIS 547ms Products 459ms Standing Orders – AIS 186ms Standing Orders – PIS 442ms Statements 1,473ms Transactions 383ms NWB Response times (milliseconds): September 2021 Account Requests – AIS 121ms Account Requests – CoF 290ms Accounts 549ms Balances 365ms Beneficiaries 289ms Direct Debits 241ms Payments – AIS 386ms Payments – CoF 214ms Payments – PIS 517ms Products 205ms Standing Orders – AIS 292ms Standing Orders – PIS 473ms Transactions 432ms RBS Response times (milliseconds): September 2021 Account Requests – AIS 133ms Account Requests – CoF 267ms Accounts 572ms Balances 351ms Beneficiaries 270ms Direct Debits 224ms Payments – AIS 310ms Payments – CoF 232ms Payments – PIS 796ms Products 128ms Standing Orders – AIS 220ms Standing Orders – PIS 453ms Transactions 391ms Santander UK plc Response times (milliseconds): September 2021 Account Requests – AIS 650ms Account Requests – CoF 848ms Accounts 703ms Balances 742ms Beneficiaries 979ms Direct Debits 734ms Payments – CoF 814ms Payments – PIS 414ms Products 627ms Standing Orders – AIS 735ms Standing Orders – PIS 542ms Statements 753ms Transactions 976ms UBN Response times (milliseconds): September 2021 Account Requests – AIS 156ms Account Requests – CoF 306ms Accounts 516ms Balances 478ms Beneficiaries 276ms Direct Debits 234ms Payments – AIS 334ms Payments – CoF 273ms Payments – PIS 515ms Products 238ms Standing Orders – AIS 216ms Standing Orders – PIS 483ms Transactions 491ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand September 2021 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. Successful API calls Total calls 778,949,642 % of overall total calls 98.33% AIS Total calls 703,817,353 % of overall total calls 88.84% PIS Total calls 9,811,645 % of overall total calls 1.24% September 2021 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. September 2021 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. September 2021 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. September 2021 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand September 2021 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. Failed API Calls Total calls 13,260,879 % of overall total calls 1.67% Business Total calls 11,055,430 % of overall total calls 1.40% Technical Total calls 2,205,449 % of overall total calls 0.28% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. September 2021 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. September 2021 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. September 2021 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand September 2021 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. Rejected API Calls Total calls 566,612 % of overall total calls 0.072% September 2021 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in September.
API Performance StatsSelect a month:September 2021August 2021July 2021June 2021May 2021April 2021March 2021February 2021January 2021December 2020November 2020October 2020September 2020August 2020July 2020June 2020May 2020April 2020March 2020February 2020January 2020December 2019November 2019October 2019September 2019August 2019July 2019June 2019May 2019April 2019March 2019February 2019January 2019December 2018November 2018October 2018September 2018August 2018Download historical data:Download dataHistoric Data Download (CSV)Historic Data Dowload (PDF)
Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.March 2021: Please note that this month’s Average API Availability figures have been disproportionately affected by the data provided by a single ASPSP, who experienced extended downtime on a single endpoint that typically accounts for <0.05% of API call volumes – Average API Availability excluding the affected endpoint was 99.22%.Notes on the data: Average API availability is based on data submitted by account providers (ASPSPs) to Open Banking: May 2018 – 8 providers; August 2018 – 9 providers, 16 brands; June 2019 – 9 providers, 17 brands; July 2019 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands.
Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking: May 2018 – 8 providers; August 2018 – 9 providers, 16 brands; June 2019 – 9 providers, 17 brands; July 2019 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands. Data to calculate weighted availability was not collected prior to September 2019, and does not include Bank of Ireland as data is not provided.
Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking: May 2018 – 8 providers; August 2018 – 9 providers, 16 brands; June 2019 – 9 providers, 17 brands; July 2019 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands.
Successful Payments This chart shows the number of successful payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking since July 2020: July 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands.
Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking: May 2018 – 8 providers; August 2018 – 9 providers, 16 brands; June 2019 – 9 providers, 17 brands; July 2019 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands.
September key performance metrics 98.49% Average API availability – unweighted 466ms Average API response time 98.33% Successful API calls (%) 99.40% Average API availability – weighted 778.9m Successful API calls (actual) 1.75% Failed/Rejected API calls Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted September 2021 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Average API availability 98.49% Core hours (06:00-00:00) 98.72% Non core hours (00:00-06:00) 97.80% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2021 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2021 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2021 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2021 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2021 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2021 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: September 2021 Account Requests – AIS 95.25% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 96.59% Payments – PIS 95.24% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: September 2021 Account Requests – AIS 95.72% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.84% Payments – PIS 95.72% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 95.72% Statements 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: September 2021 Account Requests – AIS 93.97% Accounts 94.39% Balances 94.39% Beneficiaries 94.53% Direct Debits 97.22% Payments – AIS 95.57% Payments – PIS 93.97% Products 94.46% Standing Orders – AIS 95.01% Standing Orders – PIS 94.32% Statements 94.32% Transactions 94.53% Bank of Scotland Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.97% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 99.75% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.75% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: September 2021 Account Requests – AIS 98.75% Accounts 98.75% Balances 98.75% Beneficiaries 98.75% Direct Debits 98.75% Payments – AIS 98.75% Payments – PIS 98.75% Products 98.75% Standing Orders – AIS 98.75% Standing Orders – PIS 99.58% Statements 98.75% Transactions 98.75% Danske Bank Availability by Endpoint Category: September 2021 Account Requests – AIS 98.8% Account Requests – CoF 100.0% Accounts 97.12% Balances 97.13% Beneficiaries 97.77% Direct Debits 99.54% Payments – AIS 100.0% Payments – CoF 98.18% Payments – PIS 97.88% Products 100.0% Standing Orders – AIS 99.54% Standing Orders – PIS 99.72% Transactions 97.19% First Direct Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 99.97% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.83% Halifax Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.95% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: September 2021 Account Requests – AIS 99.86% Account Requests – CoF 100.0% Accounts 99.25% Balances 99.48% Beneficiaries 99.94% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.62% HSBC Personal Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 98.09% Accounts 99.99% Balances 99.97% Beneficiaries 99.91% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 99.98% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.84% Lloyds Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.97% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.92% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.93% Nationwide Building Society Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 98.81% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 97.56% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% NWB Availability by Endpoint Category: September 2021 Account Requests – AIS 99.36% Account Requests – CoF 99.65% Accounts 99.36% Balances 99.36% Beneficiaries 99.36% Direct Debits 99.36% Payments – AIS 99.36% Payments – CoF 99.65% Payments – PIS 99.55% Products 99.36% Standing Orders – AIS 99.36% Standing Orders – PIS 99.55% Transactions 99.36% RBS Availability by Endpoint Category: September 2021 Account Requests – AIS 99.5% Account Requests – CoF 99.64% Accounts 99.5% Balances 99.5% Beneficiaries 99.5% Direct Debits 99.5% Payments – AIS 99.5% Payments – CoF 99.64% Payments – PIS 99.56% Products 99.5% Standing Orders – AIS 99.5% Standing Orders – PIS 99.56% Transactions 99.5% Santander UK plc Availability by Endpoint Category: September 2021 Account Requests – AIS 99.89% Account Requests – CoF 99.89% Accounts 99.89% Balances 99.89% Beneficiaries 99.89% Direct Debits 99.89% Payments – AIS 100.0% Payments – CoF 99.89% Payments – PIS 99.63% Products 99.89% Standing Orders – AIS 99.89% Standing Orders – PIS 99.63% Statements 99.89% Transactions 99.89% UBN Availability by Endpoint Category: September 2021 Account Requests – AIS 99.49% Account Requests – CoF 99.78% Accounts 99.49% Balances 99.49% Beneficiaries 99.49% Direct Debits 99.49% Payments – AIS 99.49% Payments – CoF 99.63% Payments – PIS 99.57% Products 99.49% Standing Orders – AIS 99.49% Standing Orders – PIS 99.57% Transactions 99.49% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted September 2021 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Average weighted API availability 99.40% Core hours (06:00-00:00) 99.56% Non core hours (00:00-06:00) 99.11% Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland or NatWest Group as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. September 2021 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland or NatWest Group as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. September 2021 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland or NatWest Group as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. September 2021 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland or NatWest Group as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. September 2021 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland or NatWest Group as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. September 2021 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland or NatWest Group as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. September 2021 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds MBNA Nationwide Building Society Santander UK plc AIB (NI) Availability by Endpoint Category: September 2021 Account Requests – AIS 97.97% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 96.59% Payments – PIS 95.25% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: September 2021 Account Requests – AIS 98.35% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.84% Payments – PIS 95.76% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 96.72% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 99.75% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.75% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: September 2021 Account Requests – AIS 98.75% Accounts 98.75% Balances 98.75% Beneficiaries 98.75% Direct Debits 98.75% Payments – AIS 98.75% Payments – PIS 98.75% Products 98.75% Standing Orders – AIS 98.75% Standing Orders – PIS 99.58% Statements 98.75% Transactions 98.75% Danske Bank Availability by Endpoint Category: September 2021 Account Requests – AIS 98.8% Account Requests – CoF 100.0% Accounts 97.12% Balances 97.13% Beneficiaries 98.4% Direct Debits 99.54% Payments – AIS 100.0% Payments – CoF 98.18% Payments – PIS 98.5% Products 100.0% Standing Orders – AIS 99.54% Standing Orders – PIS 99.78% Transactions 97.19% First Direct Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 99.98% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.83% Halifax Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.98% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: September 2021 Account Requests – AIS 99.88% Account Requests – CoF 100.0% Accounts 99.31% Balances 99.48% Beneficiaries 99.95% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.62% HSBC Personal Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 98.1% Accounts 99.99% Balances 99.97% Beneficiaries 99.97% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 99.98% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.84% Lloyds Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.92% Beneficiaries 100.0% Direct Debits 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 99.93% Nationwide Building Society Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 98.92% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.08% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% Santander UK plc Availability by Endpoint Category: September 2021 Account Requests – AIS 99.89% Account Requests – CoF 99.89% Accounts 99.89% Balances 99.89% Beneficiaries 99.89% Direct Debits 99.89% Payments – CoF 99.89% Payments – PIS 99.63% Products 99.89% Standing Orders – AIS 99.89% Standing Orders – PIS 99.64% Statements 99.89% Transactions 99.89% Average API response times Average API response times by brand Response times by brand September 2021 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in September. Average API Response Time 466 milliseconds Notes on the data: This chart includes data from 9 providers and 18 brands in total. September 2021 Average API availability by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: This chart includes data from 9 providers and 18 brands in total. September 2021 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): September 2021 Account Requests – AIS 480ms Accounts 493ms Balances 74ms Beneficiaries 117ms Direct Debits 90ms Payments – CoF 237ms Payments – PIS 106ms Products 92ms Standing Orders – AIS 137ms Transactions 174ms AIB Group (UK) p.l.c. Response times (milliseconds): September 2021 Account Requests – AIS 487ms Accounts 475ms Balances 72ms Beneficiaries 203ms Direct Debits 80ms Payments – CoF 250ms Payments – PIS 104ms Products 80ms Standing Orders – AIS 111ms Standing Orders – PIS 117ms Statements 17ms Transactions 134ms Bank of Ireland UK Response times (milliseconds): September 2021 Account Requests – AIS 265ms Accounts 450ms Balances 468ms Beneficiaries 744ms Direct Debits 7ms Payments – AIS 748ms Payments – PIS 664ms Products 547ms Standing Orders – AIS 615ms Standing Orders – PIS 1,831ms Statements 722ms Transactions 454ms Bank of Scotland Response times (milliseconds): September 2021 Account Requests – AIS 333ms Account Requests – CoF 675ms Accounts 233ms Balances 267ms Beneficiaries 402ms Direct Debits 433ms Payments – CoF 326ms Payments – PIS 857ms Products 415ms Standing Orders – AIS 442ms Standing Orders – PIS 565ms Statements 575ms Transactions 350ms Barclays Response times (milliseconds): September 2021 Account Requests – AIS 183ms Account Requests – CoF 392ms Accounts 400ms Balances 357ms Beneficiaries 422ms Direct Debits 422ms Payments – AIS 14ms Payments – PIS 402ms Products 713ms Standing Orders – AIS 344ms Standing Orders – PIS 407ms Statements 50ms Transactions 404ms Cater Allen Response times (milliseconds): September 2021 Account Requests – AIS 148ms Accounts 120ms Balances 87ms Beneficiaries 40ms Direct Debits 40ms Payments – AIS 40ms Payments – PIS 150ms Products 62ms Standing Orders – AIS 41ms Standing Orders – PIS 250ms Statements 39ms Transactions 88ms Danske Bank Response times (milliseconds): September 2021 Account Requests – AIS 194ms Account Requests – CoF 221ms Accounts 969ms Balances 442ms Beneficiaries 927ms Direct Debits 728ms Payments – AIS 603ms Payments – CoF 375ms Payments – PIS 459ms Products 231ms Standing Orders – AIS 1,126ms Standing Orders – PIS 367ms Transactions 998ms First Direct Response times (milliseconds): September 2021 Account Requests – AIS 210ms Account Requests – CoF 572ms Accounts 432ms Balances 470ms Beneficiaries 592ms Direct Debits 605ms Payments – AIS 828ms Payments – CoF 671ms Payments – PIS 326ms Products 850ms Standing Orders – AIS 720ms Standing Orders – PIS 400ms Transactions 597ms Halifax Response times (milliseconds): September 2021 Account Requests – AIS 330ms Account Requests – CoF 621ms Accounts 233ms Balances 270ms Beneficiaries 393ms Direct Debits 435ms Payments – CoF 323ms Payments – PIS 841ms Products 412ms Standing Orders – AIS 437ms Standing Orders – PIS 658ms Statements 905ms Transactions 352ms HSBC Business Response times (milliseconds): September 2021 Account Requests – AIS 248ms Account Requests – CoF 1,215ms Accounts 590ms Balances 596ms Beneficiaries 790ms Direct Debits 1,680ms Payments – AIS 2,315ms Payments – CoF 1,050ms Payments – PIS 979ms Products 900ms Standing Orders – AIS 1,600ms Standing Orders – PIS 495ms Transactions 727ms HSBC Personal Response times (milliseconds): September 2021 Account Requests – AIS 210ms Account Requests – CoF 589ms Accounts 415ms Balances 464ms Beneficiaries 577ms Direct Debits 591ms Payments – AIS 1,016ms Payments – CoF 656ms Payments – PIS 342ms Products 835ms Standing Orders – AIS 751ms Standing Orders – PIS 372ms Transactions 600ms Lloyds Response times (milliseconds): September 2021 Account Requests – AIS 330ms Account Requests – CoF 655ms Accounts 233ms Balances 267ms Beneficiaries 398ms Direct Debits 435ms Payments – AIS 1,122ms Payments – CoF 321ms Payments – PIS 880ms Products 413ms Standing Orders – AIS 439ms Standing Orders – PIS 808ms Statements 912ms Transactions 351ms MBNA Response times (milliseconds): September 2021 Account Requests – AIS 347ms Accounts 234ms Balances 357ms Beneficiaries 329ms Direct Debits 274ms Products 200ms Standing Orders – AIS 282ms Statements 527ms Transactions 379ms Nationwide Building Society Response times (milliseconds): September 2021 Account Requests – AIS 91ms Account Requests – CoF 470ms Accounts 572ms Balances 490ms Beneficiaries 534ms Direct Debits 262ms Payments – AIS 1,572ms Payments – CoF 517ms Payments – PIS 547ms Products 459ms Standing Orders – AIS 186ms Standing Orders – PIS 442ms Statements 1,473ms Transactions 383ms NWB Response times (milliseconds): September 2021 Account Requests – AIS 121ms Account Requests – CoF 290ms Accounts 549ms Balances 365ms Beneficiaries 289ms Direct Debits 241ms Payments – AIS 386ms Payments – CoF 214ms Payments – PIS 517ms Products 205ms Standing Orders – AIS 292ms Standing Orders – PIS 473ms Transactions 432ms RBS Response times (milliseconds): September 2021 Account Requests – AIS 133ms Account Requests – CoF 267ms Accounts 572ms Balances 351ms Beneficiaries 270ms Direct Debits 224ms Payments – AIS 310ms Payments – CoF 232ms Payments – PIS 796ms Products 128ms Standing Orders – AIS 220ms Standing Orders – PIS 453ms Transactions 391ms Santander UK plc Response times (milliseconds): September 2021 Account Requests – AIS 650ms Account Requests – CoF 848ms Accounts 703ms Balances 742ms Beneficiaries 979ms Direct Debits 734ms Payments – CoF 814ms Payments – PIS 414ms Products 627ms Standing Orders – AIS 735ms Standing Orders – PIS 542ms Statements 753ms Transactions 976ms UBN Response times (milliseconds): September 2021 Account Requests – AIS 156ms Account Requests – CoF 306ms Accounts 516ms Balances 478ms Beneficiaries 276ms Direct Debits 234ms Payments – AIS 334ms Payments – CoF 273ms Payments – PIS 515ms Products 238ms Standing Orders – AIS 216ms Standing Orders – PIS 483ms Transactions 491ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand September 2021 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. Successful API calls Total calls 778,949,642 % of overall total calls 98.33% AIS Total calls 703,817,353 % of overall total calls 88.84% PIS Total calls 9,811,645 % of overall total calls 1.24% September 2021 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. September 2021 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. September 2021 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. September 2021 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand September 2021 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. Failed API Calls Total calls 13,260,879 % of overall total calls 1.67% Business Total calls 11,055,430 % of overall total calls 1.40% Technical Total calls 2,205,449 % of overall total calls 0.28% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. September 2021 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. September 2021 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. September 2021 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand September 2021 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. Rejected API Calls Total calls 566,612 % of overall total calls 0.072% September 2021 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in September.
September key performance metrics 98.49% Average API availability – unweighted 466ms Average API response time 98.33% Successful API calls (%) 99.40% Average API availability – weighted 778.9m Successful API calls (actual) 1.75% Failed/Rejected API calls
Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted September 2021 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Average API availability 98.49% Core hours (06:00-00:00) 98.72% Non core hours (00:00-06:00) 97.80% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2021 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2021 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2021 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2021 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2021 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2021 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: September 2021 Account Requests – AIS 95.25% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 96.59% Payments – PIS 95.24% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: September 2021 Account Requests – AIS 95.72% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.84% Payments – PIS 95.72% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 95.72% Statements 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: September 2021 Account Requests – AIS 93.97% Accounts 94.39% Balances 94.39% Beneficiaries 94.53% Direct Debits 97.22% Payments – AIS 95.57% Payments – PIS 93.97% Products 94.46% Standing Orders – AIS 95.01% Standing Orders – PIS 94.32% Statements 94.32% Transactions 94.53% Bank of Scotland Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.97% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 99.75% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.75% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: September 2021 Account Requests – AIS 98.75% Accounts 98.75% Balances 98.75% Beneficiaries 98.75% Direct Debits 98.75% Payments – AIS 98.75% Payments – PIS 98.75% Products 98.75% Standing Orders – AIS 98.75% Standing Orders – PIS 99.58% Statements 98.75% Transactions 98.75% Danske Bank Availability by Endpoint Category: September 2021 Account Requests – AIS 98.8% Account Requests – CoF 100.0% Accounts 97.12% Balances 97.13% Beneficiaries 97.77% Direct Debits 99.54% Payments – AIS 100.0% Payments – CoF 98.18% Payments – PIS 97.88% Products 100.0% Standing Orders – AIS 99.54% Standing Orders – PIS 99.72% Transactions 97.19% First Direct Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 99.97% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.83% Halifax Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.95% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: September 2021 Account Requests – AIS 99.86% Account Requests – CoF 100.0% Accounts 99.25% Balances 99.48% Beneficiaries 99.94% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.62% HSBC Personal Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 98.09% Accounts 99.99% Balances 99.97% Beneficiaries 99.91% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 99.98% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.84% Lloyds Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.97% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.92% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.93% Nationwide Building Society Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 98.81% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 97.56% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% NWB Availability by Endpoint Category: September 2021 Account Requests – AIS 99.36% Account Requests – CoF 99.65% Accounts 99.36% Balances 99.36% Beneficiaries 99.36% Direct Debits 99.36% Payments – AIS 99.36% Payments – CoF 99.65% Payments – PIS 99.55% Products 99.36% Standing Orders – AIS 99.36% Standing Orders – PIS 99.55% Transactions 99.36% RBS Availability by Endpoint Category: September 2021 Account Requests – AIS 99.5% Account Requests – CoF 99.64% Accounts 99.5% Balances 99.5% Beneficiaries 99.5% Direct Debits 99.5% Payments – AIS 99.5% Payments – CoF 99.64% Payments – PIS 99.56% Products 99.5% Standing Orders – AIS 99.5% Standing Orders – PIS 99.56% Transactions 99.5% Santander UK plc Availability by Endpoint Category: September 2021 Account Requests – AIS 99.89% Account Requests – CoF 99.89% Accounts 99.89% Balances 99.89% Beneficiaries 99.89% Direct Debits 99.89% Payments – AIS 100.0% Payments – CoF 99.89% Payments – PIS 99.63% Products 99.89% Standing Orders – AIS 99.89% Standing Orders – PIS 99.63% Statements 99.89% Transactions 99.89% UBN Availability by Endpoint Category: September 2021 Account Requests – AIS 99.49% Account Requests – CoF 99.78% Accounts 99.49% Balances 99.49% Beneficiaries 99.49% Direct Debits 99.49% Payments – AIS 99.49% Payments – CoF 99.63% Payments – PIS 99.57% Products 99.49% Standing Orders – AIS 99.49% Standing Orders – PIS 99.57% Transactions 99.49%
September 2021 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Average API availability 98.49% Core hours (06:00-00:00) 98.72% Non core hours (00:00-06:00) 97.80% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
September 2021 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
September 2021 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
September 2021 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
September 2021 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
September 2021 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
September 2021 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: September 2021 Account Requests – AIS 95.25% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 96.59% Payments – PIS 95.24% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: September 2021 Account Requests – AIS 95.72% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.84% Payments – PIS 95.72% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 95.72% Statements 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: September 2021 Account Requests – AIS 93.97% Accounts 94.39% Balances 94.39% Beneficiaries 94.53% Direct Debits 97.22% Payments – AIS 95.57% Payments – PIS 93.97% Products 94.46% Standing Orders – AIS 95.01% Standing Orders – PIS 94.32% Statements 94.32% Transactions 94.53% Bank of Scotland Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.97% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 99.75% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.75% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: September 2021 Account Requests – AIS 98.75% Accounts 98.75% Balances 98.75% Beneficiaries 98.75% Direct Debits 98.75% Payments – AIS 98.75% Payments – PIS 98.75% Products 98.75% Standing Orders – AIS 98.75% Standing Orders – PIS 99.58% Statements 98.75% Transactions 98.75% Danske Bank Availability by Endpoint Category: September 2021 Account Requests – AIS 98.8% Account Requests – CoF 100.0% Accounts 97.12% Balances 97.13% Beneficiaries 97.77% Direct Debits 99.54% Payments – AIS 100.0% Payments – CoF 98.18% Payments – PIS 97.88% Products 100.0% Standing Orders – AIS 99.54% Standing Orders – PIS 99.72% Transactions 97.19% First Direct Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 99.97% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.83% Halifax Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.95% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: September 2021 Account Requests – AIS 99.86% Account Requests – CoF 100.0% Accounts 99.25% Balances 99.48% Beneficiaries 99.94% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.62% HSBC Personal Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 98.09% Accounts 99.99% Balances 99.97% Beneficiaries 99.91% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 99.98% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.84% Lloyds Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.97% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.92% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.93% Nationwide Building Society Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 98.81% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 97.56% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% NWB Availability by Endpoint Category: September 2021 Account Requests – AIS 99.36% Account Requests – CoF 99.65% Accounts 99.36% Balances 99.36% Beneficiaries 99.36% Direct Debits 99.36% Payments – AIS 99.36% Payments – CoF 99.65% Payments – PIS 99.55% Products 99.36% Standing Orders – AIS 99.36% Standing Orders – PIS 99.55% Transactions 99.36% RBS Availability by Endpoint Category: September 2021 Account Requests – AIS 99.5% Account Requests – CoF 99.64% Accounts 99.5% Balances 99.5% Beneficiaries 99.5% Direct Debits 99.5% Payments – AIS 99.5% Payments – CoF 99.64% Payments – PIS 99.56% Products 99.5% Standing Orders – AIS 99.5% Standing Orders – PIS 99.56% Transactions 99.5% Santander UK plc Availability by Endpoint Category: September 2021 Account Requests – AIS 99.89% Account Requests – CoF 99.89% Accounts 99.89% Balances 99.89% Beneficiaries 99.89% Direct Debits 99.89% Payments – AIS 100.0% Payments – CoF 99.89% Payments – PIS 99.63% Products 99.89% Standing Orders – AIS 99.89% Standing Orders – PIS 99.63% Statements 99.89% Transactions 99.89% UBN Availability by Endpoint Category: September 2021 Account Requests – AIS 99.49% Account Requests – CoF 99.78% Accounts 99.49% Balances 99.49% Beneficiaries 99.49% Direct Debits 99.49% Payments – AIS 99.49% Payments – CoF 99.63% Payments – PIS 99.57% Products 99.49% Standing Orders – AIS 99.49% Standing Orders – PIS 99.57% Transactions 99.49%
Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted September 2021 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Average weighted API availability 99.40% Core hours (06:00-00:00) 99.56% Non core hours (00:00-06:00) 99.11% Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland or NatWest Group as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. September 2021 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland or NatWest Group as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. September 2021 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland or NatWest Group as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. September 2021 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland or NatWest Group as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. September 2021 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland or NatWest Group as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. September 2021 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland or NatWest Group as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. September 2021 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds MBNA Nationwide Building Society Santander UK plc AIB (NI) Availability by Endpoint Category: September 2021 Account Requests – AIS 97.97% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 96.59% Payments – PIS 95.25% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: September 2021 Account Requests – AIS 98.35% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.84% Payments – PIS 95.76% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 96.72% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 99.75% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.75% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: September 2021 Account Requests – AIS 98.75% Accounts 98.75% Balances 98.75% Beneficiaries 98.75% Direct Debits 98.75% Payments – AIS 98.75% Payments – PIS 98.75% Products 98.75% Standing Orders – AIS 98.75% Standing Orders – PIS 99.58% Statements 98.75% Transactions 98.75% Danske Bank Availability by Endpoint Category: September 2021 Account Requests – AIS 98.8% Account Requests – CoF 100.0% Accounts 97.12% Balances 97.13% Beneficiaries 98.4% Direct Debits 99.54% Payments – AIS 100.0% Payments – CoF 98.18% Payments – PIS 98.5% Products 100.0% Standing Orders – AIS 99.54% Standing Orders – PIS 99.78% Transactions 97.19% First Direct Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 99.98% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.83% Halifax Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.98% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: September 2021 Account Requests – AIS 99.88% Account Requests – CoF 100.0% Accounts 99.31% Balances 99.48% Beneficiaries 99.95% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.62% HSBC Personal Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 98.1% Accounts 99.99% Balances 99.97% Beneficiaries 99.97% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 99.98% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.84% Lloyds Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.92% Beneficiaries 100.0% Direct Debits 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 99.93% Nationwide Building Society Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 98.92% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.08% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% Santander UK plc Availability by Endpoint Category: September 2021 Account Requests – AIS 99.89% Account Requests – CoF 99.89% Accounts 99.89% Balances 99.89% Beneficiaries 99.89% Direct Debits 99.89% Payments – CoF 99.89% Payments – PIS 99.63% Products 99.89% Standing Orders – AIS 99.89% Standing Orders – PIS 99.64% Statements 99.89% Transactions 99.89%
September 2021 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Average weighted API availability 99.40% Core hours (06:00-00:00) 99.56% Non core hours (00:00-06:00) 99.11% Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland or NatWest Group as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
September 2021 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland or NatWest Group as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
September 2021 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland or NatWest Group as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
September 2021 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland or NatWest Group as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
September 2021 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland or NatWest Group as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
September 2021 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland or NatWest Group as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
September 2021 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds MBNA Nationwide Building Society Santander UK plc AIB (NI) Availability by Endpoint Category: September 2021 Account Requests – AIS 97.97% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 96.59% Payments – PIS 95.25% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: September 2021 Account Requests – AIS 98.35% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.84% Payments – PIS 95.76% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 96.72% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 99.75% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.75% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: September 2021 Account Requests – AIS 98.75% Accounts 98.75% Balances 98.75% Beneficiaries 98.75% Direct Debits 98.75% Payments – AIS 98.75% Payments – PIS 98.75% Products 98.75% Standing Orders – AIS 98.75% Standing Orders – PIS 99.58% Statements 98.75% Transactions 98.75% Danske Bank Availability by Endpoint Category: September 2021 Account Requests – AIS 98.8% Account Requests – CoF 100.0% Accounts 97.12% Balances 97.13% Beneficiaries 98.4% Direct Debits 99.54% Payments – AIS 100.0% Payments – CoF 98.18% Payments – PIS 98.5% Products 100.0% Standing Orders – AIS 99.54% Standing Orders – PIS 99.78% Transactions 97.19% First Direct Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 99.98% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.83% Halifax Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.98% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: September 2021 Account Requests – AIS 99.88% Account Requests – CoF 100.0% Accounts 99.31% Balances 99.48% Beneficiaries 99.95% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.62% HSBC Personal Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 98.1% Accounts 99.99% Balances 99.97% Beneficiaries 99.97% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 99.98% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.84% Lloyds Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.92% Beneficiaries 100.0% Direct Debits 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 99.93% Nationwide Building Society Availability by Endpoint Category: September 2021 Account Requests – AIS 100.0% Account Requests – CoF 98.92% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.08% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% Santander UK plc Availability by Endpoint Category: September 2021 Account Requests – AIS 99.89% Account Requests – CoF 99.89% Accounts 99.89% Balances 99.89% Beneficiaries 99.89% Direct Debits 99.89% Payments – CoF 99.89% Payments – PIS 99.63% Products 99.89% Standing Orders – AIS 99.89% Standing Orders – PIS 99.64% Statements 99.89% Transactions 99.89%
Average API response times Average API response times by brand Response times by brand September 2021 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in September. Average API Response Time 466 milliseconds Notes on the data: This chart includes data from 9 providers and 18 brands in total. September 2021 Average API availability by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: This chart includes data from 9 providers and 18 brands in total. September 2021 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): September 2021 Account Requests – AIS 480ms Accounts 493ms Balances 74ms Beneficiaries 117ms Direct Debits 90ms Payments – CoF 237ms Payments – PIS 106ms Products 92ms Standing Orders – AIS 137ms Transactions 174ms AIB Group (UK) p.l.c. Response times (milliseconds): September 2021 Account Requests – AIS 487ms Accounts 475ms Balances 72ms Beneficiaries 203ms Direct Debits 80ms Payments – CoF 250ms Payments – PIS 104ms Products 80ms Standing Orders – AIS 111ms Standing Orders – PIS 117ms Statements 17ms Transactions 134ms Bank of Ireland UK Response times (milliseconds): September 2021 Account Requests – AIS 265ms Accounts 450ms Balances 468ms Beneficiaries 744ms Direct Debits 7ms Payments – AIS 748ms Payments – PIS 664ms Products 547ms Standing Orders – AIS 615ms Standing Orders – PIS 1,831ms Statements 722ms Transactions 454ms Bank of Scotland Response times (milliseconds): September 2021 Account Requests – AIS 333ms Account Requests – CoF 675ms Accounts 233ms Balances 267ms Beneficiaries 402ms Direct Debits 433ms Payments – CoF 326ms Payments – PIS 857ms Products 415ms Standing Orders – AIS 442ms Standing Orders – PIS 565ms Statements 575ms Transactions 350ms Barclays Response times (milliseconds): September 2021 Account Requests – AIS 183ms Account Requests – CoF 392ms Accounts 400ms Balances 357ms Beneficiaries 422ms Direct Debits 422ms Payments – AIS 14ms Payments – PIS 402ms Products 713ms Standing Orders – AIS 344ms Standing Orders – PIS 407ms Statements 50ms Transactions 404ms Cater Allen Response times (milliseconds): September 2021 Account Requests – AIS 148ms Accounts 120ms Balances 87ms Beneficiaries 40ms Direct Debits 40ms Payments – AIS 40ms Payments – PIS 150ms Products 62ms Standing Orders – AIS 41ms Standing Orders – PIS 250ms Statements 39ms Transactions 88ms Danske Bank Response times (milliseconds): September 2021 Account Requests – AIS 194ms Account Requests – CoF 221ms Accounts 969ms Balances 442ms Beneficiaries 927ms Direct Debits 728ms Payments – AIS 603ms Payments – CoF 375ms Payments – PIS 459ms Products 231ms Standing Orders – AIS 1,126ms Standing Orders – PIS 367ms Transactions 998ms First Direct Response times (milliseconds): September 2021 Account Requests – AIS 210ms Account Requests – CoF 572ms Accounts 432ms Balances 470ms Beneficiaries 592ms Direct Debits 605ms Payments – AIS 828ms Payments – CoF 671ms Payments – PIS 326ms Products 850ms Standing Orders – AIS 720ms Standing Orders – PIS 400ms Transactions 597ms Halifax Response times (milliseconds): September 2021 Account Requests – AIS 330ms Account Requests – CoF 621ms Accounts 233ms Balances 270ms Beneficiaries 393ms Direct Debits 435ms Payments – CoF 323ms Payments – PIS 841ms Products 412ms Standing Orders – AIS 437ms Standing Orders – PIS 658ms Statements 905ms Transactions 352ms HSBC Business Response times (milliseconds): September 2021 Account Requests – AIS 248ms Account Requests – CoF 1,215ms Accounts 590ms Balances 596ms Beneficiaries 790ms Direct Debits 1,680ms Payments – AIS 2,315ms Payments – CoF 1,050ms Payments – PIS 979ms Products 900ms Standing Orders – AIS 1,600ms Standing Orders – PIS 495ms Transactions 727ms HSBC Personal Response times (milliseconds): September 2021 Account Requests – AIS 210ms Account Requests – CoF 589ms Accounts 415ms Balances 464ms Beneficiaries 577ms Direct Debits 591ms Payments – AIS 1,016ms Payments – CoF 656ms Payments – PIS 342ms Products 835ms Standing Orders – AIS 751ms Standing Orders – PIS 372ms Transactions 600ms Lloyds Response times (milliseconds): September 2021 Account Requests – AIS 330ms Account Requests – CoF 655ms Accounts 233ms Balances 267ms Beneficiaries 398ms Direct Debits 435ms Payments – AIS 1,122ms Payments – CoF 321ms Payments – PIS 880ms Products 413ms Standing Orders – AIS 439ms Standing Orders – PIS 808ms Statements 912ms Transactions 351ms MBNA Response times (milliseconds): September 2021 Account Requests – AIS 347ms Accounts 234ms Balances 357ms Beneficiaries 329ms Direct Debits 274ms Products 200ms Standing Orders – AIS 282ms Statements 527ms Transactions 379ms Nationwide Building Society Response times (milliseconds): September 2021 Account Requests – AIS 91ms Account Requests – CoF 470ms Accounts 572ms Balances 490ms Beneficiaries 534ms Direct Debits 262ms Payments – AIS 1,572ms Payments – CoF 517ms Payments – PIS 547ms Products 459ms Standing Orders – AIS 186ms Standing Orders – PIS 442ms Statements 1,473ms Transactions 383ms NWB Response times (milliseconds): September 2021 Account Requests – AIS 121ms Account Requests – CoF 290ms Accounts 549ms Balances 365ms Beneficiaries 289ms Direct Debits 241ms Payments – AIS 386ms Payments – CoF 214ms Payments – PIS 517ms Products 205ms Standing Orders – AIS 292ms Standing Orders – PIS 473ms Transactions 432ms RBS Response times (milliseconds): September 2021 Account Requests – AIS 133ms Account Requests – CoF 267ms Accounts 572ms Balances 351ms Beneficiaries 270ms Direct Debits 224ms Payments – AIS 310ms Payments – CoF 232ms Payments – PIS 796ms Products 128ms Standing Orders – AIS 220ms Standing Orders – PIS 453ms Transactions 391ms Santander UK plc Response times (milliseconds): September 2021 Account Requests – AIS 650ms Account Requests – CoF 848ms Accounts 703ms Balances 742ms Beneficiaries 979ms Direct Debits 734ms Payments – CoF 814ms Payments – PIS 414ms Products 627ms Standing Orders – AIS 735ms Standing Orders – PIS 542ms Statements 753ms Transactions 976ms UBN Response times (milliseconds): September 2021 Account Requests – AIS 156ms Account Requests – CoF 306ms Accounts 516ms Balances 478ms Beneficiaries 276ms Direct Debits 234ms Payments – AIS 334ms Payments – CoF 273ms Payments – PIS 515ms Products 238ms Standing Orders – AIS 216ms Standing Orders – PIS 483ms Transactions 491ms
September 2021 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in September. Average API Response Time 466 milliseconds Notes on the data: This chart includes data from 9 providers and 18 brands in total.
September 2021 Average API availability by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in September. Notes on the data: This chart includes data from 9 providers and 18 brands in total.
September 2021 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): September 2021 Account Requests – AIS 480ms Accounts 493ms Balances 74ms Beneficiaries 117ms Direct Debits 90ms Payments – CoF 237ms Payments – PIS 106ms Products 92ms Standing Orders – AIS 137ms Transactions 174ms AIB Group (UK) p.l.c. Response times (milliseconds): September 2021 Account Requests – AIS 487ms Accounts 475ms Balances 72ms Beneficiaries 203ms Direct Debits 80ms Payments – CoF 250ms Payments – PIS 104ms Products 80ms Standing Orders – AIS 111ms Standing Orders – PIS 117ms Statements 17ms Transactions 134ms Bank of Ireland UK Response times (milliseconds): September 2021 Account Requests – AIS 265ms Accounts 450ms Balances 468ms Beneficiaries 744ms Direct Debits 7ms Payments – AIS 748ms Payments – PIS 664ms Products 547ms Standing Orders – AIS 615ms Standing Orders – PIS 1,831ms Statements 722ms Transactions 454ms Bank of Scotland Response times (milliseconds): September 2021 Account Requests – AIS 333ms Account Requests – CoF 675ms Accounts 233ms Balances 267ms Beneficiaries 402ms Direct Debits 433ms Payments – CoF 326ms Payments – PIS 857ms Products 415ms Standing Orders – AIS 442ms Standing Orders – PIS 565ms Statements 575ms Transactions 350ms Barclays Response times (milliseconds): September 2021 Account Requests – AIS 183ms Account Requests – CoF 392ms Accounts 400ms Balances 357ms Beneficiaries 422ms Direct Debits 422ms Payments – AIS 14ms Payments – PIS 402ms Products 713ms Standing Orders – AIS 344ms Standing Orders – PIS 407ms Statements 50ms Transactions 404ms Cater Allen Response times (milliseconds): September 2021 Account Requests – AIS 148ms Accounts 120ms Balances 87ms Beneficiaries 40ms Direct Debits 40ms Payments – AIS 40ms Payments – PIS 150ms Products 62ms Standing Orders – AIS 41ms Standing Orders – PIS 250ms Statements 39ms Transactions 88ms Danske Bank Response times (milliseconds): September 2021 Account Requests – AIS 194ms Account Requests – CoF 221ms Accounts 969ms Balances 442ms Beneficiaries 927ms Direct Debits 728ms Payments – AIS 603ms Payments – CoF 375ms Payments – PIS 459ms Products 231ms Standing Orders – AIS 1,126ms Standing Orders – PIS 367ms Transactions 998ms First Direct Response times (milliseconds): September 2021 Account Requests – AIS 210ms Account Requests – CoF 572ms Accounts 432ms Balances 470ms Beneficiaries 592ms Direct Debits 605ms Payments – AIS 828ms Payments – CoF 671ms Payments – PIS 326ms Products 850ms Standing Orders – AIS 720ms Standing Orders – PIS 400ms Transactions 597ms Halifax Response times (milliseconds): September 2021 Account Requests – AIS 330ms Account Requests – CoF 621ms Accounts 233ms Balances 270ms Beneficiaries 393ms Direct Debits 435ms Payments – CoF 323ms Payments – PIS 841ms Products 412ms Standing Orders – AIS 437ms Standing Orders – PIS 658ms Statements 905ms Transactions 352ms HSBC Business Response times (milliseconds): September 2021 Account Requests – AIS 248ms Account Requests – CoF 1,215ms Accounts 590ms Balances 596ms Beneficiaries 790ms Direct Debits 1,680ms Payments – AIS 2,315ms Payments – CoF 1,050ms Payments – PIS 979ms Products 900ms Standing Orders – AIS 1,600ms Standing Orders – PIS 495ms Transactions 727ms HSBC Personal Response times (milliseconds): September 2021 Account Requests – AIS 210ms Account Requests – CoF 589ms Accounts 415ms Balances 464ms Beneficiaries 577ms Direct Debits 591ms Payments – AIS 1,016ms Payments – CoF 656ms Payments – PIS 342ms Products 835ms Standing Orders – AIS 751ms Standing Orders – PIS 372ms Transactions 600ms Lloyds Response times (milliseconds): September 2021 Account Requests – AIS 330ms Account Requests – CoF 655ms Accounts 233ms Balances 267ms Beneficiaries 398ms Direct Debits 435ms Payments – AIS 1,122ms Payments – CoF 321ms Payments – PIS 880ms Products 413ms Standing Orders – AIS 439ms Standing Orders – PIS 808ms Statements 912ms Transactions 351ms MBNA Response times (milliseconds): September 2021 Account Requests – AIS 347ms Accounts 234ms Balances 357ms Beneficiaries 329ms Direct Debits 274ms Products 200ms Standing Orders – AIS 282ms Statements 527ms Transactions 379ms Nationwide Building Society Response times (milliseconds): September 2021 Account Requests – AIS 91ms Account Requests – CoF 470ms Accounts 572ms Balances 490ms Beneficiaries 534ms Direct Debits 262ms Payments – AIS 1,572ms Payments – CoF 517ms Payments – PIS 547ms Products 459ms Standing Orders – AIS 186ms Standing Orders – PIS 442ms Statements 1,473ms Transactions 383ms NWB Response times (milliseconds): September 2021 Account Requests – AIS 121ms Account Requests – CoF 290ms Accounts 549ms Balances 365ms Beneficiaries 289ms Direct Debits 241ms Payments – AIS 386ms Payments – CoF 214ms Payments – PIS 517ms Products 205ms Standing Orders – AIS 292ms Standing Orders – PIS 473ms Transactions 432ms RBS Response times (milliseconds): September 2021 Account Requests – AIS 133ms Account Requests – CoF 267ms Accounts 572ms Balances 351ms Beneficiaries 270ms Direct Debits 224ms Payments – AIS 310ms Payments – CoF 232ms Payments – PIS 796ms Products 128ms Standing Orders – AIS 220ms Standing Orders – PIS 453ms Transactions 391ms Santander UK plc Response times (milliseconds): September 2021 Account Requests – AIS 650ms Account Requests – CoF 848ms Accounts 703ms Balances 742ms Beneficiaries 979ms Direct Debits 734ms Payments – CoF 814ms Payments – PIS 414ms Products 627ms Standing Orders – AIS 735ms Standing Orders – PIS 542ms Statements 753ms Transactions 976ms UBN Response times (milliseconds): September 2021 Account Requests – AIS 156ms Account Requests – CoF 306ms Accounts 516ms Balances 478ms Beneficiaries 276ms Direct Debits 234ms Payments – AIS 334ms Payments – CoF 273ms Payments – PIS 515ms Products 238ms Standing Orders – AIS 216ms Standing Orders – PIS 483ms Transactions 491ms
Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand September 2021 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. Successful API calls Total calls 778,949,642 % of overall total calls 98.33% AIS Total calls 703,817,353 % of overall total calls 88.84% PIS Total calls 9,811,645 % of overall total calls 1.24% September 2021 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. September 2021 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. September 2021 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. September 2021 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in September.
September 2021 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. Successful API calls Total calls 778,949,642 % of overall total calls 98.33% AIS Total calls 703,817,353 % of overall total calls 88.84% PIS Total calls 9,811,645 % of overall total calls 1.24%
September 2021 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in September.
September 2021 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in September.
September 2021 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in September.
September 2021 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in September.
Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand September 2021 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. Failed API Calls Total calls 13,260,879 % of overall total calls 1.67% Business Total calls 11,055,430 % of overall total calls 1.40% Technical Total calls 2,205,449 % of overall total calls 0.28% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. September 2021 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. September 2021 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. September 2021 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
September 2021 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. Failed API Calls Total calls 13,260,879 % of overall total calls 1.67% Business Total calls 11,055,430 % of overall total calls 1.40% Technical Total calls 2,205,449 % of overall total calls 0.28% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
September 2021 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
September 2021 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
September 2021 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
Rejected API calls Rejected API calls by brand September 2021 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. Rejected API Calls Total calls 566,612 % of overall total calls 0.072% September 2021 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in September.
September 2021 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in September. Rejected API Calls Total calls 566,612 % of overall total calls 0.072%
September 2021 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in September.