API Performance StatsSelect a month:June 2021May 2021April 2021March 2021February 2021January 2021December 2020November 2020October 2020September 2020August 2020July 2020June 2020May 2020April 2020March 2020February 2020January 2020December 2019November 2019October 2019September 2019August 2019July 2019June 2019May 2019April 2019March 2019February 2019January 2019December 2018November 2018October 2018September 2018August 2018Download historical data:Download dataHistoric Data Download (CSV)Historic Data Dowload (PDF) Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.March 2021: Please note that this month’s Average API Availability figures have been disproportionately affected by the data provided by a single ASPSP, who experienced extended downtime on a single endpoint that typically accounts for <0.05% of API call volumes – Average API Availability excluding the affected endpoint was 99.22%.Notes on the data: Average API availability is based on data submitted by account providers (ASPSPs) to Open Banking. May-July 2018 includes data from 8 providers. August 2018 onwards includes data from 9 providers and 16 brands in total. In June 2019, the number of brands increased to 17. In July 2019 this increased to 18 brands. Since May 2020 we have 19 brands Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking. May-July 2018 includes data from 8 providers. August 2018 onwards includes data from 9 providers and 16 brands in total. In June 2019, the number of brands increased to 17. In July 2019 this increased to 18 brands. Since May 2020 we have 19 brands. Data to calculate weighted availability was not collected prior to September 2019, and does not include Bank of Ireland as data is not provided. Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking. May-July 2018 includes data from 8 providers. August 2018 onwards includes data from 9 providers and 16 brands in total. In June 2019, the number of brands increased to 17. In July 2019 this increased to 18 brands. Since May 2020 we have 19 brands Successful Payments This chart shows the number of successful payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking since July 2020. Since July 2020 we have 19 brands. Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking. May-July 2018 includes data from 8 providers. August to November 2018 includes data from 8 providers and 15 brands in total. December 2018 onwards includes data from 9 providers and 16 brands. In June 2019, the number of brands increased to 17. In July 2019 this increased to 18 brands. Since May 2020 we have 19 brands June key performance metrics 99.38% Average API availability – unweighted 509ms Average API response time 99.06% Successful API calls (%) 99.63% Average Weighted API availability 821.6m Successful API calls (actual) 1.01% Failed/Rejected API calls Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted June 2021 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Average API availability 99.38% Core hours (06:00-00:00) 99.61% Non core hours (00:00-06:00) 98.69% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2021 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2021 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2021 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2021 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2021 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2021 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds M&S Bank MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: June 2021 Account Requests – AIS 99.86% Account Requests – CoF 99.81% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.51% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: June 2021 Account Requests – AIS 99.86% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.81% Payments – PIS 99.51% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.51% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: June 2021 Account Requests – AIS 98.65% Accounts 98.65% Balances 98.65% Beneficiaries 98.65% Direct Debits 99.1% Payments – AIS 98.75% Payments – PIS 98.65% Products 98.65% Standing Orders – AIS 98.54% Standing Orders – PIS 98.65% Statements 98.65% Transactions 98.65% Bank of Scotland Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: June 2021 Account Requests – AIS 98.89% Accounts 98.89% Balances 98.89% Beneficiaries 98.89% Direct Debits 98.89% Payments – AIS 98.89% Payments – PIS 100.0% Products 98.89% Standing Orders – AIS 98.89% Standing Orders – PIS 100.0% Statements 98.89% Transactions 98.89% Danske Bank Availability by Endpoint Category: June 2021 Account Requests – AIS 98.18% Account Requests – CoF 100.0% Accounts 97.37% Balances 97.39% Beneficiaries 99.08% Direct Debits 99.05% Payments – AIS 100.0% Payments – CoF 99.01% Payments – PIS 98.13% Products 100.0% Standing Orders – AIS 99.98% Standing Orders – PIS 100.0% Transactions 97.37% First Direct Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% HSBC Business Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.96% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% M&S Bank Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.81% Beneficiaries 100.0% Direct Debits 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: June 2021 Account Requests – AIS 99.97% Account Requests – CoF 98.7% Accounts 99.98% Balances 99.74% Beneficiaries 98.06% Direct Debits 98.05% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 97.59% Products 99.65% Standing Orders – AIS 98.37% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.58% NWB Availability by Endpoint Category: June 2021 Account Requests – AIS 99.29% Account Requests – CoF 99.4% Accounts 99.29% Balances 99.29% Beneficiaries 99.29% Direct Debits 99.29% Payments – AIS 99.29% Payments – CoF 99.4% Payments – PIS 99.22% Products 99.29% Standing Orders – AIS 99.29% Standing Orders – PIS 99.22% Transactions 99.29% RBS Availability by Endpoint Category: June 2021 Account Requests – AIS 99.26% Account Requests – CoF 99.49% Accounts 99.26% Balances 99.26% Beneficiaries 99.26% Direct Debits 99.26% Payments – AIS 99.26% Payments – CoF 99.4% Payments – PIS 99.2% Products 99.26% Standing Orders – AIS 99.26% Standing Orders – PIS 99.2% Transactions 99.26% Santander UK plc Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: June 2021 Account Requests – AIS 99.14% Account Requests – CoF 100.0% Accounts 99.14% Balances 99.14% Beneficiaries 99.14% Direct Debits 99.14% Payments – AIS 100.0% Payments – CoF 99.4% Payments – PIS 99.11% Products 99.14% Standing Orders – AIS 99.14% Standing Orders – PIS 99.11% Transactions 99.14% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted June 2021 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Average weighted API availability 99.63% Core hours (06:00-00:00) 99.77% Non core hours (00:00-06:00) 99.20% Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. June 2021 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. June 2021 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. June 2021 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. June 2021 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. June 2021 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. June 2021 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds M&S Bank MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: June 2021 Account Requests – AIS 99.86% Account Requests – CoF 99.81% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.52% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: June 2021 Account Requests – AIS 99.86% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.81% Payments – PIS 99.52% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.57% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: June 2021 Account Requests – AIS 98.89% Accounts 98.89% Balances 98.89% Beneficiaries 98.89% Direct Debits 98.89% Payments – AIS 98.89% Products 98.89% Standing Orders – AIS 98.89% Statements 98.89% Transactions 98.89% Danske Bank Availability by Endpoint Category: June 2021 Account Requests – AIS 98.25% Account Requests – CoF 100.0% Accounts 97.37% Balances 97.39% Beneficiaries 99.94% Direct Debits 99.05% Payments – AIS 100.0% Payments – CoF 99.01% Payments – PIS 99.0% Products 100.0% Standing Orders – AIS 99.98% Standing Orders – PIS 100.0% Transactions 97.37% First Direct Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% HSBC Business Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.97% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% M&S Bank Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.81% Beneficiaries 100.0% Direct Debits 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: June 2021 Account Requests – AIS 99.97% Account Requests – CoF 99.06% Accounts 99.98% Balances 99.74% Beneficiaries 99.55% Direct Debits 98.05% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.29% Products 99.65% Standing Orders – AIS 98.37% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.58% NWB Availability by Endpoint Category: June 2021 Account Requests – AIS 99.29% Account Requests – CoF 99.4% Accounts 99.29% Balances 99.29% Beneficiaries 99.29% Direct Debits 99.29% Payments – AIS 99.29% Payments – CoF 99.4% Payments – PIS 99.22% Products 99.29% Standing Orders – AIS 99.29% Standing Orders – PIS 99.22% Transactions 99.29% RBS Availability by Endpoint Category: June 2021 Account Requests – AIS 99.26% Account Requests – CoF 99.55% Accounts 99.26% Balances 99.26% Beneficiaries 99.26% Direct Debits 99.26% Payments – AIS 99.26% Payments – CoF 99.4% Payments – PIS 99.2% Products 99.26% Standing Orders – AIS 99.26% Standing Orders – PIS 99.2% Transactions 99.26% Santander UK plc Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: June 2021 Account Requests – AIS 99.14% Account Requests – CoF 100.0% Accounts 99.14% Balances 99.14% Beneficiaries 99.14% Direct Debits 99.14% Payments – AIS 100.0% Payments – CoF 99.4% Payments – PIS 99.12% Products 99.14% Standing Orders – AIS 99.14% Standing Orders – PIS 99.11% Transactions 99.14% Average API response times Average API response times by brand Response times by brand June 2021 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in June. Average API Response Time 509 milliseconds Notes on the data: This chart includes data from 9 providers and 19 brands in total. June 2021 Average API availability by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: This chart includes data from 9 providers and 19 brands in total. June 2021 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds M&S Bank MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): June 2021 Account Requests – AIS 472ms Account Requests – CoF 279ms Accounts 475ms Balances 77ms Beneficiaries 139ms Direct Debits 88ms Payments – CoF 218ms Payments – PIS 119ms Products 82ms Standing Orders – AIS 143ms Standing Orders – PIS 128ms Transactions 163ms AIB Group (UK) p.l.c. Response times (milliseconds): June 2021 Account Requests – AIS 480ms Account Requests – CoF 390ms Accounts 471ms Balances 76ms Beneficiaries 209ms Direct Debits 89ms Payments – CoF 264ms Payments – PIS 114ms Products 82ms Standing Orders – AIS 121ms Standing Orders – PIS 128ms Transactions 129ms Bank of Ireland UK Response times (milliseconds): June 2021 Account Requests – AIS 252ms Accounts 488ms Balances 531ms Beneficiaries 693ms Direct Debits 18ms Payments – AIS 825ms Payments – PIS 680ms Products 462ms Standing Orders – AIS 551ms Standing Orders – PIS 763ms Statements 770ms Transactions 518ms Bank of Scotland Response times (milliseconds): June 2021 Account Requests – AIS 318ms Account Requests – CoF 441ms Accounts 228ms Balances 257ms Beneficiaries 486ms Direct Debits 414ms Payments – CoF 354ms Payments – PIS 849ms Products 547ms Standing Orders – AIS 429ms Standing Orders – PIS 464ms Statements 3,199ms Transactions 351ms Barclays Response times (milliseconds): June 2021 Account Requests – AIS 202ms Account Requests – CoF 385ms Accounts 416ms Balances 363ms Beneficiaries 435ms Direct Debits 428ms Payments – AIS 775ms Payments – PIS 410ms Products 752ms Standing Orders – AIS 338ms Standing Orders – PIS 473ms Statements 64ms Transactions 420ms Cater Allen Response times (milliseconds): June 2021 Account Requests – AIS 221ms Accounts 124ms Balances 160ms Beneficiaries 45ms Direct Debits 39ms Payments – AIS 40ms Products 45ms Standing Orders – AIS 39ms Statements 42ms Transactions 87ms Danske Bank Response times (milliseconds): June 2021 Account Requests – AIS 197ms Account Requests – CoF 245ms Accounts 1,077ms Balances 638ms Beneficiaries 1,141ms Direct Debits 847ms Payments – AIS 436ms Payments – CoF 382ms Payments – PIS 421ms Products 225ms Standing Orders – AIS 1,379ms Standing Orders – PIS 350ms Transactions 1,031ms First Direct Response times (milliseconds): June 2021 Account Requests – AIS 253ms Account Requests – CoF 676ms Accounts 474ms Balances 507ms Beneficiaries 650ms Direct Debits 640ms Payments – AIS 1,145ms Payments – CoF 736ms Payments – PIS 765ms Products 903ms Standing Orders – AIS 768ms Standing Orders – PIS 899ms Transactions 708ms Halifax Response times (milliseconds): June 2021 Account Requests – AIS 316ms Account Requests – CoF 425ms Accounts 231ms Balances 259ms Beneficiaries 444ms Direct Debits 408ms Payments – AIS 1,120ms Payments – CoF 333ms Payments – PIS 843ms Products 539ms Standing Orders – AIS 409ms Standing Orders – PIS 695ms Statements 3,927ms Transactions 353ms HSBC Business Response times (milliseconds): June 2021 Account Requests – AIS 313ms Account Requests – CoF 1,068ms Accounts 624ms Balances 627ms Beneficiaries 821ms Direct Debits 1,348ms Payments – AIS 3,181ms Payments – CoF 1,320ms Payments – PIS 1,453ms Products 914ms Standing Orders – AIS 1,493ms Standing Orders – PIS 775ms Transactions 798ms HSBC Personal Response times (milliseconds): June 2021 Account Requests – AIS 251ms Account Requests – CoF 696ms Accounts 458ms Balances 499ms Beneficiaries 638ms Direct Debits 631ms Payments – AIS 1,001ms Payments – CoF 723ms Payments – PIS 695ms Products 897ms Standing Orders – AIS 807ms Standing Orders – PIS 869ms Transactions 710ms Lloyds Response times (milliseconds): June 2021 Account Requests – AIS 317ms Account Requests – CoF 405ms Accounts 228ms Balances 257ms Beneficiaries 438ms Direct Debits 408ms Payments – CoF 323ms Payments – PIS 851ms Products 545ms Standing Orders – AIS 409ms Standing Orders – PIS 921ms Statements 3,810ms Transactions 350ms M&S Bank Response times (milliseconds): June 2021 Account Requests – AIS 254ms Account Requests – CoF 690ms Accounts 538ms Balances 524ms Beneficiaries 707ms Direct Debits 666ms Payments – AIS 909ms Payments – CoF 984ms Payments – PIS 763ms Products 530ms Standing Orders – AIS 740ms Standing Orders – PIS 554ms Transactions 733ms MBNA Response times (milliseconds): June 2021 Account Requests – AIS 330ms Accounts 228ms Balances 347ms Beneficiaries 519ms Direct Debits 212ms Products 244ms Standing Orders – AIS 272ms Statements 908ms Transactions 415ms Nationwide Building Society Response times (milliseconds): June 2021 Account Requests – AIS 132ms Account Requests – CoF 744ms Accounts 508ms Balances 614ms Beneficiaries 501ms Direct Debits 338ms Payments – AIS 1,506ms Payments – CoF 637ms Payments – PIS 756ms Products 519ms Standing Orders – AIS 281ms Standing Orders – PIS 807ms Statements 1,392ms Transactions 489ms NWB Response times (milliseconds): June 2021 Account Requests – AIS 130ms Account Requests – CoF 494ms Accounts 427ms Balances 360ms Beneficiaries 282ms Direct Debits 243ms Payments – AIS 286ms Payments – CoF 203ms Payments – PIS 423ms Products 197ms Standing Orders – AIS 278ms Standing Orders – PIS 442ms Transactions 403ms RBS Response times (milliseconds): June 2021 Account Requests – AIS 138ms Account Requests – CoF 642ms Accounts 407ms Balances 369ms Beneficiaries 270ms Direct Debits 225ms Payments – AIS 261ms Payments – CoF 216ms Payments – PIS 485ms Products 127ms Standing Orders – AIS 221ms Standing Orders – PIS 461ms Transactions 355ms Santander UK plc Response times (milliseconds): June 2021 Account Requests – AIS 490ms Account Requests – CoF 533ms Accounts 543ms Balances 584ms Beneficiaries 836ms Direct Debits 565ms Payments – CoF 654ms Payments – PIS 409ms Products 468ms Standing Orders – AIS 569ms Standing Orders – PIS 429ms Statements 540ms Transactions 686ms UBN Response times (milliseconds): June 2021 Account Requests – AIS 180ms Account Requests – CoF 505ms Accounts 514ms Balances 488ms Beneficiaries 276ms Direct Debits 221ms Payments – AIS 107ms Payments – CoF 257ms Payments – PIS 563ms Products 118ms Standing Orders – AIS 206ms Standing Orders – PIS 450ms Transactions 439ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand June 2021 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Successful API calls Total calls 821,579,467 % of overall total calls 99.06% AIS Total calls 756,505,628 % of overall total calls 91.21% PIS Total calls 7,701,631 % of overall total calls 0.93% June 2021 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. June 2021 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. June 2021 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. June 2021 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand June 2021 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed API Calls Total calls 7,806,486 % of overall total calls 0.94% Business Total calls 6,840,592 % of overall total calls 0.82% Technical Total calls 965,894 % of overall total calls 0.12% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. June 2021 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. June 2021 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. June 2021 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand June 2021 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Rejected API Calls Total calls 601,582 % of overall total calls 0.073% June 2021 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.
API Performance StatsSelect a month:June 2021May 2021April 2021March 2021February 2021January 2021December 2020November 2020October 2020September 2020August 2020July 2020June 2020May 2020April 2020March 2020February 2020January 2020December 2019November 2019October 2019September 2019August 2019July 2019June 2019May 2019April 2019March 2019February 2019January 2019December 2018November 2018October 2018September 2018August 2018Download historical data:Download dataHistoric Data Download (CSV)Historic Data Dowload (PDF)
Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.March 2021: Please note that this month’s Average API Availability figures have been disproportionately affected by the data provided by a single ASPSP, who experienced extended downtime on a single endpoint that typically accounts for <0.05% of API call volumes – Average API Availability excluding the affected endpoint was 99.22%.Notes on the data: Average API availability is based on data submitted by account providers (ASPSPs) to Open Banking. May-July 2018 includes data from 8 providers. August 2018 onwards includes data from 9 providers and 16 brands in total. In June 2019, the number of brands increased to 17. In July 2019 this increased to 18 brands. Since May 2020 we have 19 brands
Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking. May-July 2018 includes data from 8 providers. August 2018 onwards includes data from 9 providers and 16 brands in total. In June 2019, the number of brands increased to 17. In July 2019 this increased to 18 brands. Since May 2020 we have 19 brands. Data to calculate weighted availability was not collected prior to September 2019, and does not include Bank of Ireland as data is not provided.
Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking. May-July 2018 includes data from 8 providers. August 2018 onwards includes data from 9 providers and 16 brands in total. In June 2019, the number of brands increased to 17. In July 2019 this increased to 18 brands. Since May 2020 we have 19 brands
Successful Payments This chart shows the number of successful payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking since July 2020. Since July 2020 we have 19 brands.
Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking. May-July 2018 includes data from 8 providers. August to November 2018 includes data from 8 providers and 15 brands in total. December 2018 onwards includes data from 9 providers and 16 brands. In June 2019, the number of brands increased to 17. In July 2019 this increased to 18 brands. Since May 2020 we have 19 brands
June key performance metrics 99.38% Average API availability – unweighted 509ms Average API response time 99.06% Successful API calls (%) 99.63% Average Weighted API availability 821.6m Successful API calls (actual) 1.01% Failed/Rejected API calls Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted June 2021 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Average API availability 99.38% Core hours (06:00-00:00) 99.61% Non core hours (00:00-06:00) 98.69% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2021 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2021 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2021 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2021 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2021 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2021 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds M&S Bank MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: June 2021 Account Requests – AIS 99.86% Account Requests – CoF 99.81% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.51% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: June 2021 Account Requests – AIS 99.86% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.81% Payments – PIS 99.51% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.51% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: June 2021 Account Requests – AIS 98.65% Accounts 98.65% Balances 98.65% Beneficiaries 98.65% Direct Debits 99.1% Payments – AIS 98.75% Payments – PIS 98.65% Products 98.65% Standing Orders – AIS 98.54% Standing Orders – PIS 98.65% Statements 98.65% Transactions 98.65% Bank of Scotland Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: June 2021 Account Requests – AIS 98.89% Accounts 98.89% Balances 98.89% Beneficiaries 98.89% Direct Debits 98.89% Payments – AIS 98.89% Payments – PIS 100.0% Products 98.89% Standing Orders – AIS 98.89% Standing Orders – PIS 100.0% Statements 98.89% Transactions 98.89% Danske Bank Availability by Endpoint Category: June 2021 Account Requests – AIS 98.18% Account Requests – CoF 100.0% Accounts 97.37% Balances 97.39% Beneficiaries 99.08% Direct Debits 99.05% Payments – AIS 100.0% Payments – CoF 99.01% Payments – PIS 98.13% Products 100.0% Standing Orders – AIS 99.98% Standing Orders – PIS 100.0% Transactions 97.37% First Direct Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% HSBC Business Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.96% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% M&S Bank Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.81% Beneficiaries 100.0% Direct Debits 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: June 2021 Account Requests – AIS 99.97% Account Requests – CoF 98.7% Accounts 99.98% Balances 99.74% Beneficiaries 98.06% Direct Debits 98.05% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 97.59% Products 99.65% Standing Orders – AIS 98.37% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.58% NWB Availability by Endpoint Category: June 2021 Account Requests – AIS 99.29% Account Requests – CoF 99.4% Accounts 99.29% Balances 99.29% Beneficiaries 99.29% Direct Debits 99.29% Payments – AIS 99.29% Payments – CoF 99.4% Payments – PIS 99.22% Products 99.29% Standing Orders – AIS 99.29% Standing Orders – PIS 99.22% Transactions 99.29% RBS Availability by Endpoint Category: June 2021 Account Requests – AIS 99.26% Account Requests – CoF 99.49% Accounts 99.26% Balances 99.26% Beneficiaries 99.26% Direct Debits 99.26% Payments – AIS 99.26% Payments – CoF 99.4% Payments – PIS 99.2% Products 99.26% Standing Orders – AIS 99.26% Standing Orders – PIS 99.2% Transactions 99.26% Santander UK plc Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: June 2021 Account Requests – AIS 99.14% Account Requests – CoF 100.0% Accounts 99.14% Balances 99.14% Beneficiaries 99.14% Direct Debits 99.14% Payments – AIS 100.0% Payments – CoF 99.4% Payments – PIS 99.11% Products 99.14% Standing Orders – AIS 99.14% Standing Orders – PIS 99.11% Transactions 99.14% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted June 2021 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Average weighted API availability 99.63% Core hours (06:00-00:00) 99.77% Non core hours (00:00-06:00) 99.20% Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. June 2021 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. June 2021 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. June 2021 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. June 2021 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. June 2021 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. June 2021 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds M&S Bank MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: June 2021 Account Requests – AIS 99.86% Account Requests – CoF 99.81% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.52% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: June 2021 Account Requests – AIS 99.86% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.81% Payments – PIS 99.52% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.57% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: June 2021 Account Requests – AIS 98.89% Accounts 98.89% Balances 98.89% Beneficiaries 98.89% Direct Debits 98.89% Payments – AIS 98.89% Products 98.89% Standing Orders – AIS 98.89% Statements 98.89% Transactions 98.89% Danske Bank Availability by Endpoint Category: June 2021 Account Requests – AIS 98.25% Account Requests – CoF 100.0% Accounts 97.37% Balances 97.39% Beneficiaries 99.94% Direct Debits 99.05% Payments – AIS 100.0% Payments – CoF 99.01% Payments – PIS 99.0% Products 100.0% Standing Orders – AIS 99.98% Standing Orders – PIS 100.0% Transactions 97.37% First Direct Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% HSBC Business Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.97% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% M&S Bank Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.81% Beneficiaries 100.0% Direct Debits 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: June 2021 Account Requests – AIS 99.97% Account Requests – CoF 99.06% Accounts 99.98% Balances 99.74% Beneficiaries 99.55% Direct Debits 98.05% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.29% Products 99.65% Standing Orders – AIS 98.37% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.58% NWB Availability by Endpoint Category: June 2021 Account Requests – AIS 99.29% Account Requests – CoF 99.4% Accounts 99.29% Balances 99.29% Beneficiaries 99.29% Direct Debits 99.29% Payments – AIS 99.29% Payments – CoF 99.4% Payments – PIS 99.22% Products 99.29% Standing Orders – AIS 99.29% Standing Orders – PIS 99.22% Transactions 99.29% RBS Availability by Endpoint Category: June 2021 Account Requests – AIS 99.26% Account Requests – CoF 99.55% Accounts 99.26% Balances 99.26% Beneficiaries 99.26% Direct Debits 99.26% Payments – AIS 99.26% Payments – CoF 99.4% Payments – PIS 99.2% Products 99.26% Standing Orders – AIS 99.26% Standing Orders – PIS 99.2% Transactions 99.26% Santander UK plc Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: June 2021 Account Requests – AIS 99.14% Account Requests – CoF 100.0% Accounts 99.14% Balances 99.14% Beneficiaries 99.14% Direct Debits 99.14% Payments – AIS 100.0% Payments – CoF 99.4% Payments – PIS 99.12% Products 99.14% Standing Orders – AIS 99.14% Standing Orders – PIS 99.11% Transactions 99.14% Average API response times Average API response times by brand Response times by brand June 2021 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in June. Average API Response Time 509 milliseconds Notes on the data: This chart includes data from 9 providers and 19 brands in total. June 2021 Average API availability by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: This chart includes data from 9 providers and 19 brands in total. June 2021 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds M&S Bank MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): June 2021 Account Requests – AIS 472ms Account Requests – CoF 279ms Accounts 475ms Balances 77ms Beneficiaries 139ms Direct Debits 88ms Payments – CoF 218ms Payments – PIS 119ms Products 82ms Standing Orders – AIS 143ms Standing Orders – PIS 128ms Transactions 163ms AIB Group (UK) p.l.c. Response times (milliseconds): June 2021 Account Requests – AIS 480ms Account Requests – CoF 390ms Accounts 471ms Balances 76ms Beneficiaries 209ms Direct Debits 89ms Payments – CoF 264ms Payments – PIS 114ms Products 82ms Standing Orders – AIS 121ms Standing Orders – PIS 128ms Transactions 129ms Bank of Ireland UK Response times (milliseconds): June 2021 Account Requests – AIS 252ms Accounts 488ms Balances 531ms Beneficiaries 693ms Direct Debits 18ms Payments – AIS 825ms Payments – PIS 680ms Products 462ms Standing Orders – AIS 551ms Standing Orders – PIS 763ms Statements 770ms Transactions 518ms Bank of Scotland Response times (milliseconds): June 2021 Account Requests – AIS 318ms Account Requests – CoF 441ms Accounts 228ms Balances 257ms Beneficiaries 486ms Direct Debits 414ms Payments – CoF 354ms Payments – PIS 849ms Products 547ms Standing Orders – AIS 429ms Standing Orders – PIS 464ms Statements 3,199ms Transactions 351ms Barclays Response times (milliseconds): June 2021 Account Requests – AIS 202ms Account Requests – CoF 385ms Accounts 416ms Balances 363ms Beneficiaries 435ms Direct Debits 428ms Payments – AIS 775ms Payments – PIS 410ms Products 752ms Standing Orders – AIS 338ms Standing Orders – PIS 473ms Statements 64ms Transactions 420ms Cater Allen Response times (milliseconds): June 2021 Account Requests – AIS 221ms Accounts 124ms Balances 160ms Beneficiaries 45ms Direct Debits 39ms Payments – AIS 40ms Products 45ms Standing Orders – AIS 39ms Statements 42ms Transactions 87ms Danske Bank Response times (milliseconds): June 2021 Account Requests – AIS 197ms Account Requests – CoF 245ms Accounts 1,077ms Balances 638ms Beneficiaries 1,141ms Direct Debits 847ms Payments – AIS 436ms Payments – CoF 382ms Payments – PIS 421ms Products 225ms Standing Orders – AIS 1,379ms Standing Orders – PIS 350ms Transactions 1,031ms First Direct Response times (milliseconds): June 2021 Account Requests – AIS 253ms Account Requests – CoF 676ms Accounts 474ms Balances 507ms Beneficiaries 650ms Direct Debits 640ms Payments – AIS 1,145ms Payments – CoF 736ms Payments – PIS 765ms Products 903ms Standing Orders – AIS 768ms Standing Orders – PIS 899ms Transactions 708ms Halifax Response times (milliseconds): June 2021 Account Requests – AIS 316ms Account Requests – CoF 425ms Accounts 231ms Balances 259ms Beneficiaries 444ms Direct Debits 408ms Payments – AIS 1,120ms Payments – CoF 333ms Payments – PIS 843ms Products 539ms Standing Orders – AIS 409ms Standing Orders – PIS 695ms Statements 3,927ms Transactions 353ms HSBC Business Response times (milliseconds): June 2021 Account Requests – AIS 313ms Account Requests – CoF 1,068ms Accounts 624ms Balances 627ms Beneficiaries 821ms Direct Debits 1,348ms Payments – AIS 3,181ms Payments – CoF 1,320ms Payments – PIS 1,453ms Products 914ms Standing Orders – AIS 1,493ms Standing Orders – PIS 775ms Transactions 798ms HSBC Personal Response times (milliseconds): June 2021 Account Requests – AIS 251ms Account Requests – CoF 696ms Accounts 458ms Balances 499ms Beneficiaries 638ms Direct Debits 631ms Payments – AIS 1,001ms Payments – CoF 723ms Payments – PIS 695ms Products 897ms Standing Orders – AIS 807ms Standing Orders – PIS 869ms Transactions 710ms Lloyds Response times (milliseconds): June 2021 Account Requests – AIS 317ms Account Requests – CoF 405ms Accounts 228ms Balances 257ms Beneficiaries 438ms Direct Debits 408ms Payments – CoF 323ms Payments – PIS 851ms Products 545ms Standing Orders – AIS 409ms Standing Orders – PIS 921ms Statements 3,810ms Transactions 350ms M&S Bank Response times (milliseconds): June 2021 Account Requests – AIS 254ms Account Requests – CoF 690ms Accounts 538ms Balances 524ms Beneficiaries 707ms Direct Debits 666ms Payments – AIS 909ms Payments – CoF 984ms Payments – PIS 763ms Products 530ms Standing Orders – AIS 740ms Standing Orders – PIS 554ms Transactions 733ms MBNA Response times (milliseconds): June 2021 Account Requests – AIS 330ms Accounts 228ms Balances 347ms Beneficiaries 519ms Direct Debits 212ms Products 244ms Standing Orders – AIS 272ms Statements 908ms Transactions 415ms Nationwide Building Society Response times (milliseconds): June 2021 Account Requests – AIS 132ms Account Requests – CoF 744ms Accounts 508ms Balances 614ms Beneficiaries 501ms Direct Debits 338ms Payments – AIS 1,506ms Payments – CoF 637ms Payments – PIS 756ms Products 519ms Standing Orders – AIS 281ms Standing Orders – PIS 807ms Statements 1,392ms Transactions 489ms NWB Response times (milliseconds): June 2021 Account Requests – AIS 130ms Account Requests – CoF 494ms Accounts 427ms Balances 360ms Beneficiaries 282ms Direct Debits 243ms Payments – AIS 286ms Payments – CoF 203ms Payments – PIS 423ms Products 197ms Standing Orders – AIS 278ms Standing Orders – PIS 442ms Transactions 403ms RBS Response times (milliseconds): June 2021 Account Requests – AIS 138ms Account Requests – CoF 642ms Accounts 407ms Balances 369ms Beneficiaries 270ms Direct Debits 225ms Payments – AIS 261ms Payments – CoF 216ms Payments – PIS 485ms Products 127ms Standing Orders – AIS 221ms Standing Orders – PIS 461ms Transactions 355ms Santander UK plc Response times (milliseconds): June 2021 Account Requests – AIS 490ms Account Requests – CoF 533ms Accounts 543ms Balances 584ms Beneficiaries 836ms Direct Debits 565ms Payments – CoF 654ms Payments – PIS 409ms Products 468ms Standing Orders – AIS 569ms Standing Orders – PIS 429ms Statements 540ms Transactions 686ms UBN Response times (milliseconds): June 2021 Account Requests – AIS 180ms Account Requests – CoF 505ms Accounts 514ms Balances 488ms Beneficiaries 276ms Direct Debits 221ms Payments – AIS 107ms Payments – CoF 257ms Payments – PIS 563ms Products 118ms Standing Orders – AIS 206ms Standing Orders – PIS 450ms Transactions 439ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand June 2021 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Successful API calls Total calls 821,579,467 % of overall total calls 99.06% AIS Total calls 756,505,628 % of overall total calls 91.21% PIS Total calls 7,701,631 % of overall total calls 0.93% June 2021 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. June 2021 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. June 2021 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. June 2021 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand June 2021 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed API Calls Total calls 7,806,486 % of overall total calls 0.94% Business Total calls 6,840,592 % of overall total calls 0.82% Technical Total calls 965,894 % of overall total calls 0.12% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. June 2021 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. June 2021 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. June 2021 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand June 2021 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Rejected API Calls Total calls 601,582 % of overall total calls 0.073% June 2021 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.
June key performance metrics 99.38% Average API availability – unweighted 509ms Average API response time 99.06% Successful API calls (%) 99.63% Average Weighted API availability 821.6m Successful API calls (actual) 1.01% Failed/Rejected API calls
Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted June 2021 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Average API availability 99.38% Core hours (06:00-00:00) 99.61% Non core hours (00:00-06:00) 98.69% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2021 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2021 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2021 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2021 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2021 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2021 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds M&S Bank MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: June 2021 Account Requests – AIS 99.86% Account Requests – CoF 99.81% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.51% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: June 2021 Account Requests – AIS 99.86% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.81% Payments – PIS 99.51% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.51% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: June 2021 Account Requests – AIS 98.65% Accounts 98.65% Balances 98.65% Beneficiaries 98.65% Direct Debits 99.1% Payments – AIS 98.75% Payments – PIS 98.65% Products 98.65% Standing Orders – AIS 98.54% Standing Orders – PIS 98.65% Statements 98.65% Transactions 98.65% Bank of Scotland Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: June 2021 Account Requests – AIS 98.89% Accounts 98.89% Balances 98.89% Beneficiaries 98.89% Direct Debits 98.89% Payments – AIS 98.89% Payments – PIS 100.0% Products 98.89% Standing Orders – AIS 98.89% Standing Orders – PIS 100.0% Statements 98.89% Transactions 98.89% Danske Bank Availability by Endpoint Category: June 2021 Account Requests – AIS 98.18% Account Requests – CoF 100.0% Accounts 97.37% Balances 97.39% Beneficiaries 99.08% Direct Debits 99.05% Payments – AIS 100.0% Payments – CoF 99.01% Payments – PIS 98.13% Products 100.0% Standing Orders – AIS 99.98% Standing Orders – PIS 100.0% Transactions 97.37% First Direct Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% HSBC Business Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.96% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% M&S Bank Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.81% Beneficiaries 100.0% Direct Debits 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: June 2021 Account Requests – AIS 99.97% Account Requests – CoF 98.7% Accounts 99.98% Balances 99.74% Beneficiaries 98.06% Direct Debits 98.05% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 97.59% Products 99.65% Standing Orders – AIS 98.37% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.58% NWB Availability by Endpoint Category: June 2021 Account Requests – AIS 99.29% Account Requests – CoF 99.4% Accounts 99.29% Balances 99.29% Beneficiaries 99.29% Direct Debits 99.29% Payments – AIS 99.29% Payments – CoF 99.4% Payments – PIS 99.22% Products 99.29% Standing Orders – AIS 99.29% Standing Orders – PIS 99.22% Transactions 99.29% RBS Availability by Endpoint Category: June 2021 Account Requests – AIS 99.26% Account Requests – CoF 99.49% Accounts 99.26% Balances 99.26% Beneficiaries 99.26% Direct Debits 99.26% Payments – AIS 99.26% Payments – CoF 99.4% Payments – PIS 99.2% Products 99.26% Standing Orders – AIS 99.26% Standing Orders – PIS 99.2% Transactions 99.26% Santander UK plc Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: June 2021 Account Requests – AIS 99.14% Account Requests – CoF 100.0% Accounts 99.14% Balances 99.14% Beneficiaries 99.14% Direct Debits 99.14% Payments – AIS 100.0% Payments – CoF 99.4% Payments – PIS 99.11% Products 99.14% Standing Orders – AIS 99.14% Standing Orders – PIS 99.11% Transactions 99.14%
June 2021 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Average API availability 99.38% Core hours (06:00-00:00) 99.61% Non core hours (00:00-06:00) 98.69% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
June 2021 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
June 2021 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
June 2021 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
June 2021 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
June 2021 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
June 2021 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds M&S Bank MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: June 2021 Account Requests – AIS 99.86% Account Requests – CoF 99.81% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.51% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: June 2021 Account Requests – AIS 99.86% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.81% Payments – PIS 99.51% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.51% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: June 2021 Account Requests – AIS 98.65% Accounts 98.65% Balances 98.65% Beneficiaries 98.65% Direct Debits 99.1% Payments – AIS 98.75% Payments – PIS 98.65% Products 98.65% Standing Orders – AIS 98.54% Standing Orders – PIS 98.65% Statements 98.65% Transactions 98.65% Bank of Scotland Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: June 2021 Account Requests – AIS 98.89% Accounts 98.89% Balances 98.89% Beneficiaries 98.89% Direct Debits 98.89% Payments – AIS 98.89% Payments – PIS 100.0% Products 98.89% Standing Orders – AIS 98.89% Standing Orders – PIS 100.0% Statements 98.89% Transactions 98.89% Danske Bank Availability by Endpoint Category: June 2021 Account Requests – AIS 98.18% Account Requests – CoF 100.0% Accounts 97.37% Balances 97.39% Beneficiaries 99.08% Direct Debits 99.05% Payments – AIS 100.0% Payments – CoF 99.01% Payments – PIS 98.13% Products 100.0% Standing Orders – AIS 99.98% Standing Orders – PIS 100.0% Transactions 97.37% First Direct Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% HSBC Business Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.96% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% M&S Bank Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.81% Beneficiaries 100.0% Direct Debits 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: June 2021 Account Requests – AIS 99.97% Account Requests – CoF 98.7% Accounts 99.98% Balances 99.74% Beneficiaries 98.06% Direct Debits 98.05% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 97.59% Products 99.65% Standing Orders – AIS 98.37% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.58% NWB Availability by Endpoint Category: June 2021 Account Requests – AIS 99.29% Account Requests – CoF 99.4% Accounts 99.29% Balances 99.29% Beneficiaries 99.29% Direct Debits 99.29% Payments – AIS 99.29% Payments – CoF 99.4% Payments – PIS 99.22% Products 99.29% Standing Orders – AIS 99.29% Standing Orders – PIS 99.22% Transactions 99.29% RBS Availability by Endpoint Category: June 2021 Account Requests – AIS 99.26% Account Requests – CoF 99.49% Accounts 99.26% Balances 99.26% Beneficiaries 99.26% Direct Debits 99.26% Payments – AIS 99.26% Payments – CoF 99.4% Payments – PIS 99.2% Products 99.26% Standing Orders – AIS 99.26% Standing Orders – PIS 99.2% Transactions 99.26% Santander UK plc Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: June 2021 Account Requests – AIS 99.14% Account Requests – CoF 100.0% Accounts 99.14% Balances 99.14% Beneficiaries 99.14% Direct Debits 99.14% Payments – AIS 100.0% Payments – CoF 99.4% Payments – PIS 99.11% Products 99.14% Standing Orders – AIS 99.14% Standing Orders – PIS 99.11% Transactions 99.14%
Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted June 2021 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Average weighted API availability 99.63% Core hours (06:00-00:00) 99.77% Non core hours (00:00-06:00) 99.20% Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. June 2021 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. June 2021 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. June 2021 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. June 2021 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. June 2021 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. June 2021 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds M&S Bank MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: June 2021 Account Requests – AIS 99.86% Account Requests – CoF 99.81% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.52% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: June 2021 Account Requests – AIS 99.86% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.81% Payments – PIS 99.52% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.57% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: June 2021 Account Requests – AIS 98.89% Accounts 98.89% Balances 98.89% Beneficiaries 98.89% Direct Debits 98.89% Payments – AIS 98.89% Products 98.89% Standing Orders – AIS 98.89% Statements 98.89% Transactions 98.89% Danske Bank Availability by Endpoint Category: June 2021 Account Requests – AIS 98.25% Account Requests – CoF 100.0% Accounts 97.37% Balances 97.39% Beneficiaries 99.94% Direct Debits 99.05% Payments – AIS 100.0% Payments – CoF 99.01% Payments – PIS 99.0% Products 100.0% Standing Orders – AIS 99.98% Standing Orders – PIS 100.0% Transactions 97.37% First Direct Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% HSBC Business Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.97% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% M&S Bank Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.81% Beneficiaries 100.0% Direct Debits 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: June 2021 Account Requests – AIS 99.97% Account Requests – CoF 99.06% Accounts 99.98% Balances 99.74% Beneficiaries 99.55% Direct Debits 98.05% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.29% Products 99.65% Standing Orders – AIS 98.37% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.58% NWB Availability by Endpoint Category: June 2021 Account Requests – AIS 99.29% Account Requests – CoF 99.4% Accounts 99.29% Balances 99.29% Beneficiaries 99.29% Direct Debits 99.29% Payments – AIS 99.29% Payments – CoF 99.4% Payments – PIS 99.22% Products 99.29% Standing Orders – AIS 99.29% Standing Orders – PIS 99.22% Transactions 99.29% RBS Availability by Endpoint Category: June 2021 Account Requests – AIS 99.26% Account Requests – CoF 99.55% Accounts 99.26% Balances 99.26% Beneficiaries 99.26% Direct Debits 99.26% Payments – AIS 99.26% Payments – CoF 99.4% Payments – PIS 99.2% Products 99.26% Standing Orders – AIS 99.26% Standing Orders – PIS 99.2% Transactions 99.26% Santander UK plc Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: June 2021 Account Requests – AIS 99.14% Account Requests – CoF 100.0% Accounts 99.14% Balances 99.14% Beneficiaries 99.14% Direct Debits 99.14% Payments – AIS 100.0% Payments – CoF 99.4% Payments – PIS 99.12% Products 99.14% Standing Orders – AIS 99.14% Standing Orders – PIS 99.11% Transactions 99.14%
June 2021 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Average weighted API availability 99.63% Core hours (06:00-00:00) 99.77% Non core hours (00:00-06:00) 99.20% Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
June 2021 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
June 2021 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
June 2021 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
June 2021 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
June 2021 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
June 2021 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds M&S Bank MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: June 2021 Account Requests – AIS 99.86% Account Requests – CoF 99.81% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.52% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: June 2021 Account Requests – AIS 99.86% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.81% Payments – PIS 99.52% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.57% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: June 2021 Account Requests – AIS 98.89% Accounts 98.89% Balances 98.89% Beneficiaries 98.89% Direct Debits 98.89% Payments – AIS 98.89% Products 98.89% Standing Orders – AIS 98.89% Statements 98.89% Transactions 98.89% Danske Bank Availability by Endpoint Category: June 2021 Account Requests – AIS 98.25% Account Requests – CoF 100.0% Accounts 97.37% Balances 97.39% Beneficiaries 99.94% Direct Debits 99.05% Payments – AIS 100.0% Payments – CoF 99.01% Payments – PIS 99.0% Products 100.0% Standing Orders – AIS 99.98% Standing Orders – PIS 100.0% Transactions 97.37% First Direct Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% HSBC Business Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.97% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% M&S Bank Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.81% Beneficiaries 100.0% Direct Debits 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: June 2021 Account Requests – AIS 99.97% Account Requests – CoF 99.06% Accounts 99.98% Balances 99.74% Beneficiaries 99.55% Direct Debits 98.05% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.29% Products 99.65% Standing Orders – AIS 98.37% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.58% NWB Availability by Endpoint Category: June 2021 Account Requests – AIS 99.29% Account Requests – CoF 99.4% Accounts 99.29% Balances 99.29% Beneficiaries 99.29% Direct Debits 99.29% Payments – AIS 99.29% Payments – CoF 99.4% Payments – PIS 99.22% Products 99.29% Standing Orders – AIS 99.29% Standing Orders – PIS 99.22% Transactions 99.29% RBS Availability by Endpoint Category: June 2021 Account Requests – AIS 99.26% Account Requests – CoF 99.55% Accounts 99.26% Balances 99.26% Beneficiaries 99.26% Direct Debits 99.26% Payments – AIS 99.26% Payments – CoF 99.4% Payments – PIS 99.2% Products 99.26% Standing Orders – AIS 99.26% Standing Orders – PIS 99.2% Transactions 99.26% Santander UK plc Availability by Endpoint Category: June 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: June 2021 Account Requests – AIS 99.14% Account Requests – CoF 100.0% Accounts 99.14% Balances 99.14% Beneficiaries 99.14% Direct Debits 99.14% Payments – AIS 100.0% Payments – CoF 99.4% Payments – PIS 99.12% Products 99.14% Standing Orders – AIS 99.14% Standing Orders – PIS 99.11% Transactions 99.14%
Average API response times Average API response times by brand Response times by brand June 2021 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in June. Average API Response Time 509 milliseconds Notes on the data: This chart includes data from 9 providers and 19 brands in total. June 2021 Average API availability by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: This chart includes data from 9 providers and 19 brands in total. June 2021 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds M&S Bank MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): June 2021 Account Requests – AIS 472ms Account Requests – CoF 279ms Accounts 475ms Balances 77ms Beneficiaries 139ms Direct Debits 88ms Payments – CoF 218ms Payments – PIS 119ms Products 82ms Standing Orders – AIS 143ms Standing Orders – PIS 128ms Transactions 163ms AIB Group (UK) p.l.c. Response times (milliseconds): June 2021 Account Requests – AIS 480ms Account Requests – CoF 390ms Accounts 471ms Balances 76ms Beneficiaries 209ms Direct Debits 89ms Payments – CoF 264ms Payments – PIS 114ms Products 82ms Standing Orders – AIS 121ms Standing Orders – PIS 128ms Transactions 129ms Bank of Ireland UK Response times (milliseconds): June 2021 Account Requests – AIS 252ms Accounts 488ms Balances 531ms Beneficiaries 693ms Direct Debits 18ms Payments – AIS 825ms Payments – PIS 680ms Products 462ms Standing Orders – AIS 551ms Standing Orders – PIS 763ms Statements 770ms Transactions 518ms Bank of Scotland Response times (milliseconds): June 2021 Account Requests – AIS 318ms Account Requests – CoF 441ms Accounts 228ms Balances 257ms Beneficiaries 486ms Direct Debits 414ms Payments – CoF 354ms Payments – PIS 849ms Products 547ms Standing Orders – AIS 429ms Standing Orders – PIS 464ms Statements 3,199ms Transactions 351ms Barclays Response times (milliseconds): June 2021 Account Requests – AIS 202ms Account Requests – CoF 385ms Accounts 416ms Balances 363ms Beneficiaries 435ms Direct Debits 428ms Payments – AIS 775ms Payments – PIS 410ms Products 752ms Standing Orders – AIS 338ms Standing Orders – PIS 473ms Statements 64ms Transactions 420ms Cater Allen Response times (milliseconds): June 2021 Account Requests – AIS 221ms Accounts 124ms Balances 160ms Beneficiaries 45ms Direct Debits 39ms Payments – AIS 40ms Products 45ms Standing Orders – AIS 39ms Statements 42ms Transactions 87ms Danske Bank Response times (milliseconds): June 2021 Account Requests – AIS 197ms Account Requests – CoF 245ms Accounts 1,077ms Balances 638ms Beneficiaries 1,141ms Direct Debits 847ms Payments – AIS 436ms Payments – CoF 382ms Payments – PIS 421ms Products 225ms Standing Orders – AIS 1,379ms Standing Orders – PIS 350ms Transactions 1,031ms First Direct Response times (milliseconds): June 2021 Account Requests – AIS 253ms Account Requests – CoF 676ms Accounts 474ms Balances 507ms Beneficiaries 650ms Direct Debits 640ms Payments – AIS 1,145ms Payments – CoF 736ms Payments – PIS 765ms Products 903ms Standing Orders – AIS 768ms Standing Orders – PIS 899ms Transactions 708ms Halifax Response times (milliseconds): June 2021 Account Requests – AIS 316ms Account Requests – CoF 425ms Accounts 231ms Balances 259ms Beneficiaries 444ms Direct Debits 408ms Payments – AIS 1,120ms Payments – CoF 333ms Payments – PIS 843ms Products 539ms Standing Orders – AIS 409ms Standing Orders – PIS 695ms Statements 3,927ms Transactions 353ms HSBC Business Response times (milliseconds): June 2021 Account Requests – AIS 313ms Account Requests – CoF 1,068ms Accounts 624ms Balances 627ms Beneficiaries 821ms Direct Debits 1,348ms Payments – AIS 3,181ms Payments – CoF 1,320ms Payments – PIS 1,453ms Products 914ms Standing Orders – AIS 1,493ms Standing Orders – PIS 775ms Transactions 798ms HSBC Personal Response times (milliseconds): June 2021 Account Requests – AIS 251ms Account Requests – CoF 696ms Accounts 458ms Balances 499ms Beneficiaries 638ms Direct Debits 631ms Payments – AIS 1,001ms Payments – CoF 723ms Payments – PIS 695ms Products 897ms Standing Orders – AIS 807ms Standing Orders – PIS 869ms Transactions 710ms Lloyds Response times (milliseconds): June 2021 Account Requests – AIS 317ms Account Requests – CoF 405ms Accounts 228ms Balances 257ms Beneficiaries 438ms Direct Debits 408ms Payments – CoF 323ms Payments – PIS 851ms Products 545ms Standing Orders – AIS 409ms Standing Orders – PIS 921ms Statements 3,810ms Transactions 350ms M&S Bank Response times (milliseconds): June 2021 Account Requests – AIS 254ms Account Requests – CoF 690ms Accounts 538ms Balances 524ms Beneficiaries 707ms Direct Debits 666ms Payments – AIS 909ms Payments – CoF 984ms Payments – PIS 763ms Products 530ms Standing Orders – AIS 740ms Standing Orders – PIS 554ms Transactions 733ms MBNA Response times (milliseconds): June 2021 Account Requests – AIS 330ms Accounts 228ms Balances 347ms Beneficiaries 519ms Direct Debits 212ms Products 244ms Standing Orders – AIS 272ms Statements 908ms Transactions 415ms Nationwide Building Society Response times (milliseconds): June 2021 Account Requests – AIS 132ms Account Requests – CoF 744ms Accounts 508ms Balances 614ms Beneficiaries 501ms Direct Debits 338ms Payments – AIS 1,506ms Payments – CoF 637ms Payments – PIS 756ms Products 519ms Standing Orders – AIS 281ms Standing Orders – PIS 807ms Statements 1,392ms Transactions 489ms NWB Response times (milliseconds): June 2021 Account Requests – AIS 130ms Account Requests – CoF 494ms Accounts 427ms Balances 360ms Beneficiaries 282ms Direct Debits 243ms Payments – AIS 286ms Payments – CoF 203ms Payments – PIS 423ms Products 197ms Standing Orders – AIS 278ms Standing Orders – PIS 442ms Transactions 403ms RBS Response times (milliseconds): June 2021 Account Requests – AIS 138ms Account Requests – CoF 642ms Accounts 407ms Balances 369ms Beneficiaries 270ms Direct Debits 225ms Payments – AIS 261ms Payments – CoF 216ms Payments – PIS 485ms Products 127ms Standing Orders – AIS 221ms Standing Orders – PIS 461ms Transactions 355ms Santander UK plc Response times (milliseconds): June 2021 Account Requests – AIS 490ms Account Requests – CoF 533ms Accounts 543ms Balances 584ms Beneficiaries 836ms Direct Debits 565ms Payments – CoF 654ms Payments – PIS 409ms Products 468ms Standing Orders – AIS 569ms Standing Orders – PIS 429ms Statements 540ms Transactions 686ms UBN Response times (milliseconds): June 2021 Account Requests – AIS 180ms Account Requests – CoF 505ms Accounts 514ms Balances 488ms Beneficiaries 276ms Direct Debits 221ms Payments – AIS 107ms Payments – CoF 257ms Payments – PIS 563ms Products 118ms Standing Orders – AIS 206ms Standing Orders – PIS 450ms Transactions 439ms
June 2021 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in June. Average API Response Time 509 milliseconds Notes on the data: This chart includes data from 9 providers and 19 brands in total.
June 2021 Average API availability by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: This chart includes data from 9 providers and 19 brands in total.
June 2021 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds M&S Bank MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): June 2021 Account Requests – AIS 472ms Account Requests – CoF 279ms Accounts 475ms Balances 77ms Beneficiaries 139ms Direct Debits 88ms Payments – CoF 218ms Payments – PIS 119ms Products 82ms Standing Orders – AIS 143ms Standing Orders – PIS 128ms Transactions 163ms AIB Group (UK) p.l.c. Response times (milliseconds): June 2021 Account Requests – AIS 480ms Account Requests – CoF 390ms Accounts 471ms Balances 76ms Beneficiaries 209ms Direct Debits 89ms Payments – CoF 264ms Payments – PIS 114ms Products 82ms Standing Orders – AIS 121ms Standing Orders – PIS 128ms Transactions 129ms Bank of Ireland UK Response times (milliseconds): June 2021 Account Requests – AIS 252ms Accounts 488ms Balances 531ms Beneficiaries 693ms Direct Debits 18ms Payments – AIS 825ms Payments – PIS 680ms Products 462ms Standing Orders – AIS 551ms Standing Orders – PIS 763ms Statements 770ms Transactions 518ms Bank of Scotland Response times (milliseconds): June 2021 Account Requests – AIS 318ms Account Requests – CoF 441ms Accounts 228ms Balances 257ms Beneficiaries 486ms Direct Debits 414ms Payments – CoF 354ms Payments – PIS 849ms Products 547ms Standing Orders – AIS 429ms Standing Orders – PIS 464ms Statements 3,199ms Transactions 351ms Barclays Response times (milliseconds): June 2021 Account Requests – AIS 202ms Account Requests – CoF 385ms Accounts 416ms Balances 363ms Beneficiaries 435ms Direct Debits 428ms Payments – AIS 775ms Payments – PIS 410ms Products 752ms Standing Orders – AIS 338ms Standing Orders – PIS 473ms Statements 64ms Transactions 420ms Cater Allen Response times (milliseconds): June 2021 Account Requests – AIS 221ms Accounts 124ms Balances 160ms Beneficiaries 45ms Direct Debits 39ms Payments – AIS 40ms Products 45ms Standing Orders – AIS 39ms Statements 42ms Transactions 87ms Danske Bank Response times (milliseconds): June 2021 Account Requests – AIS 197ms Account Requests – CoF 245ms Accounts 1,077ms Balances 638ms Beneficiaries 1,141ms Direct Debits 847ms Payments – AIS 436ms Payments – CoF 382ms Payments – PIS 421ms Products 225ms Standing Orders – AIS 1,379ms Standing Orders – PIS 350ms Transactions 1,031ms First Direct Response times (milliseconds): June 2021 Account Requests – AIS 253ms Account Requests – CoF 676ms Accounts 474ms Balances 507ms Beneficiaries 650ms Direct Debits 640ms Payments – AIS 1,145ms Payments – CoF 736ms Payments – PIS 765ms Products 903ms Standing Orders – AIS 768ms Standing Orders – PIS 899ms Transactions 708ms Halifax Response times (milliseconds): June 2021 Account Requests – AIS 316ms Account Requests – CoF 425ms Accounts 231ms Balances 259ms Beneficiaries 444ms Direct Debits 408ms Payments – AIS 1,120ms Payments – CoF 333ms Payments – PIS 843ms Products 539ms Standing Orders – AIS 409ms Standing Orders – PIS 695ms Statements 3,927ms Transactions 353ms HSBC Business Response times (milliseconds): June 2021 Account Requests – AIS 313ms Account Requests – CoF 1,068ms Accounts 624ms Balances 627ms Beneficiaries 821ms Direct Debits 1,348ms Payments – AIS 3,181ms Payments – CoF 1,320ms Payments – PIS 1,453ms Products 914ms Standing Orders – AIS 1,493ms Standing Orders – PIS 775ms Transactions 798ms HSBC Personal Response times (milliseconds): June 2021 Account Requests – AIS 251ms Account Requests – CoF 696ms Accounts 458ms Balances 499ms Beneficiaries 638ms Direct Debits 631ms Payments – AIS 1,001ms Payments – CoF 723ms Payments – PIS 695ms Products 897ms Standing Orders – AIS 807ms Standing Orders – PIS 869ms Transactions 710ms Lloyds Response times (milliseconds): June 2021 Account Requests – AIS 317ms Account Requests – CoF 405ms Accounts 228ms Balances 257ms Beneficiaries 438ms Direct Debits 408ms Payments – CoF 323ms Payments – PIS 851ms Products 545ms Standing Orders – AIS 409ms Standing Orders – PIS 921ms Statements 3,810ms Transactions 350ms M&S Bank Response times (milliseconds): June 2021 Account Requests – AIS 254ms Account Requests – CoF 690ms Accounts 538ms Balances 524ms Beneficiaries 707ms Direct Debits 666ms Payments – AIS 909ms Payments – CoF 984ms Payments – PIS 763ms Products 530ms Standing Orders – AIS 740ms Standing Orders – PIS 554ms Transactions 733ms MBNA Response times (milliseconds): June 2021 Account Requests – AIS 330ms Accounts 228ms Balances 347ms Beneficiaries 519ms Direct Debits 212ms Products 244ms Standing Orders – AIS 272ms Statements 908ms Transactions 415ms Nationwide Building Society Response times (milliseconds): June 2021 Account Requests – AIS 132ms Account Requests – CoF 744ms Accounts 508ms Balances 614ms Beneficiaries 501ms Direct Debits 338ms Payments – AIS 1,506ms Payments – CoF 637ms Payments – PIS 756ms Products 519ms Standing Orders – AIS 281ms Standing Orders – PIS 807ms Statements 1,392ms Transactions 489ms NWB Response times (milliseconds): June 2021 Account Requests – AIS 130ms Account Requests – CoF 494ms Accounts 427ms Balances 360ms Beneficiaries 282ms Direct Debits 243ms Payments – AIS 286ms Payments – CoF 203ms Payments – PIS 423ms Products 197ms Standing Orders – AIS 278ms Standing Orders – PIS 442ms Transactions 403ms RBS Response times (milliseconds): June 2021 Account Requests – AIS 138ms Account Requests – CoF 642ms Accounts 407ms Balances 369ms Beneficiaries 270ms Direct Debits 225ms Payments – AIS 261ms Payments – CoF 216ms Payments – PIS 485ms Products 127ms Standing Orders – AIS 221ms Standing Orders – PIS 461ms Transactions 355ms Santander UK plc Response times (milliseconds): June 2021 Account Requests – AIS 490ms Account Requests – CoF 533ms Accounts 543ms Balances 584ms Beneficiaries 836ms Direct Debits 565ms Payments – CoF 654ms Payments – PIS 409ms Products 468ms Standing Orders – AIS 569ms Standing Orders – PIS 429ms Statements 540ms Transactions 686ms UBN Response times (milliseconds): June 2021 Account Requests – AIS 180ms Account Requests – CoF 505ms Accounts 514ms Balances 488ms Beneficiaries 276ms Direct Debits 221ms Payments – AIS 107ms Payments – CoF 257ms Payments – PIS 563ms Products 118ms Standing Orders – AIS 206ms Standing Orders – PIS 450ms Transactions 439ms
Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand June 2021 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Successful API calls Total calls 821,579,467 % of overall total calls 99.06% AIS Total calls 756,505,628 % of overall total calls 91.21% PIS Total calls 7,701,631 % of overall total calls 0.93% June 2021 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. June 2021 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. June 2021 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. June 2021 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.
June 2021 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Successful API calls Total calls 821,579,467 % of overall total calls 99.06% AIS Total calls 756,505,628 % of overall total calls 91.21% PIS Total calls 7,701,631 % of overall total calls 0.93%
June 2021 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.
June 2021 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.
June 2021 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.
June 2021 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.
Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand June 2021 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed API Calls Total calls 7,806,486 % of overall total calls 0.94% Business Total calls 6,840,592 % of overall total calls 0.82% Technical Total calls 965,894 % of overall total calls 0.12% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. June 2021 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. June 2021 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. June 2021 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
June 2021 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed API Calls Total calls 7,806,486 % of overall total calls 0.94% Business Total calls 6,840,592 % of overall total calls 0.82% Technical Total calls 965,894 % of overall total calls 0.12% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
June 2021 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
June 2021 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
June 2021 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
Rejected API calls Rejected API calls by brand June 2021 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Rejected API Calls Total calls 601,582 % of overall total calls 0.073% June 2021 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.
June 2021 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Rejected API Calls Total calls 601,582 % of overall total calls 0.073%
June 2021 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.