API Performance Stats

Average API availability – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

March 2021: Please note that this month’s Average API Availability figures have been disproportionately affected by the data provided by a single ASPSP, who experienced extended downtime on a single endpoint that typically accounts for <0.05% of API call volumes – Average API Availability excluding the affected endpoint was 99.22%.

Notes on the data:  Average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years: Jan 2020 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands.

Average API availability – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs.

Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.

Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years: Jan 2020 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands.

Data to calculate weighted availability was not collected prior to September 2019, and does not include Bank of Ireland as data is not provided.

Successful API calls

This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs.

Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years: Jan 2020 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands.

Successful Payments

This chart shows the number of successful payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs.

Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking since July 2020: July 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands.

Average API call response times

This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs.

Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years: Jan 2020 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands.

April key performance metrics

99.33%

Average API availability – unweighted

445ms

Average API response time

99.20%

Successful API calls (%)

99.78%

Average API availability – weighted

974.3m

Successful API calls (actual)

0.80%

Failed API calls

April 2022

Average API availability – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April.

Average API availability

99.33%

Core hours (06:00-00:00)

99.27%

Non core hours (00:00-06:00)

99.49%

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

April 2022

Average API availability by brand – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

April 2022

Core hours by brand (06:00 – 0:00) – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

April 2022

Non core hours by brand (00:00 – 6:00) – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

April 2022

AIS availability by brand – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

April 2022

PIS availability by brand – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

April 2022

API availability by category – unweighted

Select an account provider

AIB (NI) Availability by Endpoint Category:

April 2022
Account Requests – AIS

98.1%

Account Requests – CoF

100.0%

Accounts

99.84%

Balances

99.84%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – CoF

98.1%

Payments – PIS

98.1%

Products

99.84%

Standing Orders – AIS

100.0%

Standing Orders – PIS

98.1%

Transactions

99.84%

AIB Group (UK) p.l.c. Availability by Endpoint Category:

April 2022
Account Requests – AIS

98.1%

Account Requests – CoF

100.0%

Accounts

99.84%

Balances

99.84%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – CoF

98.94%

Payments – PIS

98.1%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

98.1%

Transactions

99.84%

Bank of Ireland UK Availability by Endpoint Category:

April 2022
Account Requests – AIS

97.71%

Account Requests – CoF

98.75%

Accounts

97.71%

Balances

97.71%

Beneficiaries

97.71%

Payments – AIS

98.54%

Payments – CoF

100.0%

Payments – PIS

97.71%

Products

97.71%

Standing Orders – AIS

97.71%

Standing Orders – PIS

97.71%

Statements

97.71%

Transactions

97.71%

Bank of Scotland Availability by Endpoint Category:

April 2022
Account Requests – AIS

99.99%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

99.92%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

98.46%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

99.93%

Barclays Availability by Endpoint Category:

April 2022
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

100.0%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – PIS

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

100.0%

Cater Allen Availability by Endpoint Category:

April 2022
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

100.0%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – PIS

100.0%

payments-VRP

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

100.0%

Danske Bank Availability by Endpoint Category:

April 2022
Account Requests – AIS

99.76%

Account Requests – CoF

100.0%

Accounts

99.64%

Balances

99.65%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

99.97%

Payments – PIS

99.88%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Transactions

99.65%

First Direct Availability by Endpoint Category:

April 2022
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

100.0%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

100.0%

payments-VRP

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Transactions

99.96%

Halifax Availability by Endpoint Category:

April 2022
Account Requests – AIS

99.97%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

99.89%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

98.44%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

99.74%

HSBC Business Availability by Endpoint Category:

April 2022
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

100.0%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

100.0%

payments-VRP

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Transactions

100.0%

HSBC Kinetic Availability by Endpoint Category:

April 2022
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

100.0%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

100.0%

payments-VRP

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Transactions

100.0%

HSBC Personal Availability by Endpoint Category:

April 2022
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

99.99%

Beneficiaries

99.99%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

100.0%

payments-VRP

100.0%

Products

99.99%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Transactions

99.95%

Lloyds Availability by Endpoint Category:

April 2022
Account Requests – AIS

99.98%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

99.89%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

98.44%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

99.79%

MBNA Availability by Endpoint Category:

April 2022
Account Requests – AIS

99.99%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

99.56%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

99.56%

Nationwide Building Society Availability by Endpoint Category:

April 2022
Account Requests – AIS

99.97%

Account Requests – CoF

100.0%

Accounts

99.98%

Balances

99.98%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

99.96%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

99.97%

NWB Availability by Endpoint Category:

April 2022
Account Requests – AIS

99.92%

Account Requests – CoF

99.92%

Accounts

99.92%

Balances

99.92%

Beneficiaries

99.92%

Direct Debits

99.92%

Payments – AIS

99.92%

Payments – CoF

99.92%

Payments – PIS

99.87%

Products

99.92%

Standing Orders – AIS

99.92%

Standing Orders – PIS

99.87%

Statements

99.92%

Transactions

99.92%

RBS Availability by Endpoint Category:

April 2022
Account Requests – AIS

99.92%

Account Requests – CoF

99.92%

Accounts

99.92%

Balances

99.92%

Beneficiaries

99.92%

Direct Debits

99.92%

Payments – AIS

99.92%

Payments – CoF

99.92%

Payments – PIS

99.83%

Products

99.92%

Standing Orders – AIS

99.92%

Standing Orders – PIS

99.83%

Statements

99.92%

Transactions

99.92%

Santander UK plc Availability by Endpoint Category:

April 2022
Account Requests – AIS

99.94%

Account Requests – CoF

99.94%

Accounts

99.94%

Balances

99.94%

Beneficiaries

99.94%

Direct Debits

99.94%

Payments – AIS

100.0%

Payments – CoF

99.94%

Payments – PIS

99.94%

Products

99.94%

Standing Orders – AIS

99.94%

Standing Orders – PIS

99.94%

Statements

99.94%

Transactions

99.94%

UBN Availability by Endpoint Category:

April 2022
Account Requests – AIS

99.92%

Account Requests – CoF

99.98%

Accounts

99.92%

Balances

99.92%

Beneficiaries

99.92%

Direct Debits

99.92%

Payments – AIS

99.92%

Payments – CoF

99.93%

Payments – PIS

99.85%

Products

99.92%

Standing Orders – AIS

99.92%

Standing Orders – PIS

99.85%

Statements

99.92%

Transactions

99.92%

April 2022

Average API availability – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April.

Average weighted API availability

99.78%

Core hours (06:00-00:00)

99.80%

Non core hours (00:00-06:00)

99.43%

Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided.

Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.

 

April 2022

Average API availability by brand – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April.

Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided.

Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.

 

April 2022

Core hours by brand (06:00 – 0:00) – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April.

Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided.

Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.

 

April 2022

Non core hours by brand (00:00 – 6:00) – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April.

Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided.

Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.

 

April 2022

AIS availability by brand – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April.

Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided.

Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.

 

April 2022

PIS availability by brand – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April.

Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided.

Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.

 

April 2022

API availability by category – weighted

Select an account provider

AIB (NI) Availability by Endpoint Category:

April 2022
Account Requests – AIS

98.1%

Account Requests – CoF

100.0%

Accounts

99.84%

Balances

99.84%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – CoF

98.1%

Payments – PIS

98.15%

Products

99.84%

Standing Orders – AIS

100.0%

Standing Orders – PIS

98.12%

Transactions

99.84%

AIB Group (UK) p.l.c. Availability by Endpoint Category:

April 2022
Account Requests – AIS

98.1%

Account Requests – CoF

100.0%

Accounts

99.84%

Balances

99.84%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – CoF

98.94%

Payments – PIS

98.19%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

98.12%

Transactions

99.84%

Bank of Ireland UK Availability by Endpoint Category:

April 2022
Account Requests – AIS

97.71%

Account Requests – CoF

99.63%

Accounts

97.71%

Balances

97.71%

Beneficiaries

97.71%

Payments – AIS

98.54%

Payments – PIS

97.71%

Products

97.71%

Standing Orders – AIS

97.71%

Standing Orders – PIS

97.71%

Statements

97.71%

Transactions

97.71%

Bank of Scotland Availability by Endpoint Category:

April 2022
Account Requests – AIS

99.99%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

99.92%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – CoF

100.0%

Payments – PIS

99.53%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

99.93%

Barclays Availability by Endpoint Category:

April 2022
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

100.0%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – PIS

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

100.0%

Cater Allen Availability by Endpoint Category:

April 2022
Account Requests – AIS

100.0%

Accounts

100.0%

Balances

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – PIS

100.0%

payments-VRP

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

100.0%

Danske Bank Availability by Endpoint Category:

April 2022
Account Requests – AIS

99.8%

Account Requests – CoF

100.0%

Accounts

99.64%

Balances

99.65%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

99.97%

Payments – PIS

99.92%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Transactions

99.65%

First Direct Availability by Endpoint Category:

April 2022
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

100.0%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

100.0%

payments-VRP

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Transactions

99.96%

Halifax Availability by Endpoint Category:

April 2022
Account Requests – AIS

99.98%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

99.89%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – CoF

100.0%

Payments – PIS

99.42%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

99.74%

HSBC Business Availability by Endpoint Category:

April 2022
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

100.0%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

100.0%

payments-VRP

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Transactions

100.0%

HSBC Kinetic Availability by Endpoint Category:

April 2022
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

100.0%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

100.0%

payments-VRP

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Transactions

100.0%

HSBC Personal Availability by Endpoint Category:

April 2022
Account Requests – AIS

100.0%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

99.99%

Beneficiaries

99.99%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

100.0%

payments-VRP

100.0%

Products

99.99%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Transactions

99.95%

Lloyds Availability by Endpoint Category:

April 2022
Account Requests – AIS

99.98%

Account Requests – CoF

100.0%

Accounts

100.0%

Balances

99.89%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – CoF

100.0%

Payments – PIS

99.44%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

99.79%

MBNA Availability by Endpoint Category:

April 2022
Account Requests – AIS

99.99%

Accounts

100.0%

Balances

99.56%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – PIS

100.0%

Products

100.0%

Standing Orders – AIS

100.0%

Statements

100.0%

Transactions

99.56%

Nationwide Building Society Availability by Endpoint Category:

April 2022
Account Requests – AIS

99.97%

Account Requests – CoF

100.0%

Accounts

99.98%

Balances

99.98%

Beneficiaries

100.0%

Direct Debits

100.0%

Payments – AIS

100.0%

Payments – CoF

100.0%

Payments – PIS

99.99%

Products

100.0%

Standing Orders – AIS

100.0%

Standing Orders – PIS

100.0%

Statements

100.0%

Transactions

99.97%

NWB Availability by Endpoint Category:

April 2022
Account Requests – AIS

99.92%

Account Requests – CoF

99.92%

Accounts

99.92%

Balances

99.92%

Beneficiaries

99.92%

Direct Debits

99.92%

Payments – AIS

99.92%

Payments – CoF

99.92%

Payments – PIS

99.87%

Products

99.92%

Standing Orders – AIS

99.92%

Standing Orders – PIS

99.88%

Statements

99.92%

Transactions

99.92%

RBS Availability by Endpoint Category:

April 2022
Account Requests – AIS

99.92%

Account Requests – CoF

99.92%

Accounts

99.92%

Balances

99.92%

Beneficiaries

99.92%

Direct Debits

99.92%

Payments – AIS

99.92%

Payments – CoF

99.92%

Payments – PIS

99.83%

Products

99.92%

Standing Orders – AIS

99.92%

Standing Orders – PIS

99.83%

Statements

99.92%

Transactions

99.92%

Santander UK plc Availability by Endpoint Category:

April 2022
Account Requests – AIS

99.94%

Account Requests – CoF

99.94%

Accounts

99.94%

Balances

99.94%

Beneficiaries

99.94%

Direct Debits

99.94%

Payments – CoF

99.94%

Payments – PIS

99.94%

Products

99.94%

Standing Orders – AIS

99.94%

Standing Orders – PIS

99.95%

Statements

99.94%

Transactions

99.94%

UBN Availability by Endpoint Category:

April 2022
Account Requests – AIS

99.92%

Account Requests – CoF

99.98%

Accounts

99.92%

Balances

99.92%

Beneficiaries

99.92%

Direct Debits

99.92%

Payments – AIS

99.92%

Payments – CoF

99.93%

Payments – PIS

99.85%

Products

99.92%

Standing Orders – AIS

99.92%

Standing Orders – PIS

99.85%

Statements

99.92%

Transactions

99.92%

April 2022

Average API response times

This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in April.

Average API Response Time

445 milliseconds

Notes on the data: This chart includes data from 9 providers and 19 brands in total.

April 2022

Average API availability by brand

This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in April.

Notes on the data: This chart includes data from 9 providers and 19 brands in total.

April 2022

Response times by brand

Select an account provider

AIB (NI) Response times (milliseconds):

April 2022
Account Requests – AIS

436ms

Account Requests – CoF

664ms

Accounts

560ms

Balances

64ms

Beneficiaries

183ms

Direct Debits

74ms

Payments – CoF

221ms

Payments – PIS

100ms

Products

172ms

Standing Orders – AIS

108ms

Standing Orders – PIS

195ms

Transactions

90ms

AIB Group (UK) p.l.c. Response times (milliseconds):

April 2022
Account Requests – AIS

445ms

Account Requests – CoF

527ms

Accounts

577ms

Balances

65ms

Beneficiaries

199ms

Direct Debits

74ms

Payments – CoF

196ms

Payments – PIS

107ms

Products

102ms

Standing Orders – AIS

118ms

Standing Orders – PIS

217ms

Transactions

81ms

Bank of Ireland UK Response times (milliseconds):

April 2022
Account Requests – AIS

220ms

Account Requests – CoF

1,334ms

Accounts

475ms

Balances

517ms

Beneficiaries

829ms

Payments – AIS

2,863ms

Payments – PIS

619ms

Products

581ms

Standing Orders – AIS

671ms

Standing Orders – PIS

1,031ms

Statements

761ms

Transactions

513ms

Bank of Scotland Response times (milliseconds):

April 2022
Account Requests – AIS

336ms

Account Requests – CoF

480ms

Accounts

236ms

Balances

279ms

Beneficiaries

441ms

Direct Debits

568ms

Payments – CoF

298ms

Payments – PIS

653ms

Products

422ms

Standing Orders – AIS

534ms

Standing Orders – PIS

601ms

Statements

637ms

Transactions

334ms

Barclays Response times (milliseconds):

April 2022
Account Requests – AIS

190ms

Account Requests – CoF

384ms

Accounts

312ms

Balances

370ms

Beneficiaries

517ms

Direct Debits

526ms

Payments – AIS

468ms

Payments – PIS

467ms

Products

788ms

Standing Orders – AIS

415ms

Standing Orders – PIS

440ms

Statements

38ms

Transactions

445ms

Cater Allen Response times (milliseconds):

April 2022
Account Requests – AIS

75ms

Accounts

180ms

Balances

99ms

Payments – PIS

62ms

payments-VRP

44ms

Products

118ms

Standing Orders – PIS

260ms

Transactions

148ms

Danske Bank Response times (milliseconds):

April 2022
Account Requests – AIS

93ms

Account Requests – CoF

323ms

Accounts

455ms

Balances

326ms

Beneficiaries

255ms

Direct Debits

439ms

Payments – AIS

322ms

Payments – CoF

192ms

Payments – PIS

263ms

Products

140ms

Standing Orders – AIS

549ms

Standing Orders – PIS

259ms

Transactions

609ms

First Direct Response times (milliseconds):

April 2022
Account Requests – AIS

187ms

Account Requests – CoF

594ms

Accounts

477ms

Balances

518ms

Beneficiaries

701ms

Direct Debits

177ms

Payments – AIS

128ms

Payments – CoF

721ms

Payments – PIS

342ms

payments-VRP

572ms

Products

949ms

Standing Orders – AIS

129ms

Standing Orders – PIS

466ms

Transactions

645ms

Halifax Response times (milliseconds):

April 2022
Account Requests – AIS

336ms

Account Requests – CoF

460ms

Accounts

237ms

Balances

281ms

Beneficiaries

389ms

Direct Debits

529ms

Payments – CoF

299ms

Payments – PIS

685ms

Products

420ms

Standing Orders – AIS

468ms

Standing Orders – PIS

637ms

Statements

722ms

Transactions

339ms

HSBC Business Response times (milliseconds):

April 2022
Account Requests – AIS

249ms

Account Requests – CoF

1,024ms

Accounts

500ms

Balances

502ms

Beneficiaries

431ms

Direct Debits

167ms

Payments – AIS

162ms

Payments – CoF

677ms

Payments – PIS

670ms

payments-VRP

798ms

Products

851ms

Standing Orders – AIS

142ms

Standing Orders – PIS

654ms

Transactions

615ms

HSBC Kinetic Response times (milliseconds):

April 2022
Account Requests – AIS

215ms

Account Requests – CoF

725ms

Accounts

836ms

Balances

749ms

Beneficiaries

670ms

Direct Debits

1,210ms

Payments – AIS

1,244ms

Payments – CoF

940ms

Payments – PIS

298ms

payments-VRP

812ms

Products

1,014ms

Standing Orders – AIS

1,054ms

Standing Orders – PIS

347ms

Transactions

645ms

HSBC Personal Response times (milliseconds):

April 2022
Account Requests – AIS

190ms

Account Requests – CoF

607ms

Accounts

462ms

Balances

511ms

Beneficiaries

697ms

Direct Debits

740ms

Payments – AIS

120ms

Payments – CoF

709ms

Payments – PIS

293ms

payments-VRP

642ms

Products

907ms

Standing Orders – AIS

122ms

Standing Orders – PIS

345ms

Transactions

647ms

Lloyds Response times (milliseconds):

April 2022
Account Requests – AIS

335ms

Account Requests – CoF

467ms

Accounts

236ms

Balances

279ms

Beneficiaries

448ms

Direct Debits

527ms

Payments – CoF

298ms

Payments – PIS

740ms

Products

421ms

Standing Orders – AIS

500ms

Standing Orders – PIS

790ms

Statements

688ms

Transactions

332ms

MBNA Response times (milliseconds):

April 2022
Account Requests – AIS

349ms

Accounts

236ms

Balances

350ms

Beneficiaries

322ms

Direct Debits

265ms

Products

212ms

Standing Orders – AIS

256ms

Statements

563ms

Transactions

400ms

Nationwide Building Society Response times (milliseconds):

April 2022
Account Requests – AIS

92ms

Account Requests – CoF

499ms

Accounts

546ms

Balances

571ms

Beneficiaries

664ms

Direct Debits

1,520ms

Payments – AIS

1,296ms

Payments – CoF

442ms

Payments – PIS

424ms

Products

496ms

Standing Orders – AIS

553ms

Standing Orders – PIS

499ms

Statements

625ms

Transactions

341ms

NWB Response times (milliseconds):

April 2022
Account Requests – AIS

126ms

Account Requests – CoF

413ms

Accounts

553ms

Balances

379ms

Beneficiaries

285ms

Direct Debits

251ms

Payments – AIS

363ms

Payments – CoF

207ms

Payments – PIS

551ms

Products

194ms

Standing Orders – AIS

287ms

Standing Orders – PIS

398ms

Statements

578ms

Transactions

427ms

RBS Response times (milliseconds):

April 2022
Account Requests – AIS

137ms

Account Requests – CoF

450ms

Accounts

582ms

Balances

411ms

Beneficiaries

303ms

Direct Debits

262ms

Payments – AIS

378ms

Payments – CoF

223ms

Payments – PIS

614ms

Products

223ms

Standing Orders – AIS

285ms

Standing Orders – PIS

419ms

Statements

526ms

Transactions

453ms

Santander UK plc Response times (milliseconds):

April 2022
Account Requests – AIS

619ms

Account Requests – CoF

732ms

Accounts

680ms

Balances

751ms

Beneficiaries

1,164ms

Direct Debits

780ms

Payments – CoF

844ms

Payments – PIS

490ms

Products

653ms

Standing Orders – AIS

780ms

Standing Orders – PIS

723ms

Statements

731ms

Transactions

837ms

UBN Response times (milliseconds):

April 2022
Account Requests – AIS

150ms

Account Requests – CoF

629ms

Accounts

489ms

Balances

484ms

Beneficiaries

316ms

Direct Debits

428ms

Payments – AIS

396ms

Payments – CoF

274ms

Payments – PIS

602ms

Products

300ms

Standing Orders – AIS

309ms

Standing Orders – PIS

432ms

Statements

765ms

Transactions

517ms

April 2022

Successful API calls

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April.

Successful API calls

Total calls 974,258,874 % of overall total calls 99.20%

AIS

Total calls 846,401,513 % of overall total calls 86.18%

PIS

Total calls 21,341,593 % of overall total calls 2.17%
April 2022

Successful API calls by brand

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April.

April 2022

Successful AIS calls by brand

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April.

April 2022

Successful PIS calls by brand

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April.

April 2022

Successful payment initiation requests by brand

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April.

April 2022

Failed API calls

This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April.

Failed API Calls

Total calls 7,860,100 % of overall total calls 0.80%

Business

Total calls 6,445,394 % of overall total calls 0.66%

Technical

Total calls 1,414,706 % of overall total calls 0.14%

Notes on the data: The data does not include abandoned authorisations.

Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.

April 2022

Failed API calls by brand

This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April.

Failed Technical calls

Failed Business calls

Notes on the data: The data does not include abandoned authorisations.

Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.

April 2022

Failed business calls by brand

This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April.

Failed business calls as % of total calls

Volume of failed business calls

Notes on the data: The data does not include abandoned authorisations.

Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.

April 2022

Failed technical calls by brand

This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April.

Failed technical calls as % of total calls

Volume of failed technical calls

Notes on the data: The data does not include abandoned authorisations.

Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.

April 2022

Rejected API calls

This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in April.

Rejected API Calls

Total calls 773,405 % of overall total calls 0.079%

HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and are therefore excluded from brand level reporting.

April 2022

Rejected API calls by brand

This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in April.

HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and are therefore excluded from brand level reporting.