API Performance StatsSelect a month:May 2022April 2022March 2022February 2022January 2022December 2021November 2021October 2021September 2021August 2021July 2021June 2021May 2021April 2021March 2021February 2021January 2021December 2020November 2020October 2020September 2020August 2020July 2020June 2020May 2020April 2020March 2020February 2020January 2020December 2019November 2019October 2019September 2019August 2019July 2019June 2019May 2019April 2019March 2019February 2019January 2019December 2018November 2018October 2018September 2018August 2018Download historical data:Download dataHistoric Data Download (CSV)Historic Data Dowload (PDF) Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.March 2021: Please note that this month’s Average API Availability figures have been disproportionately affected by the data provided by a single ASPSP, who experienced extended downtime on a single endpoint that typically accounts for <0.05% of API call volumes – Average API Availability excluding the affected endpoint was 99.22%.Notes on the data: Average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years: Jan 2020 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands. Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years: Jan 2020 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands.Data to calculate weighted availability was not collected prior to September 2019, and does not include Bank of Ireland as data is not provided. Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years: Jan 2020 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands. Successful Payments This chart shows the number of successful payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking since July 2020: July 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands. Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years: Jan 2020 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands. May key performance metrics 99.33% Average API availability – unweighted 455ms Average API response time 99.38% Successful API calls (%) 99.58% Average API availability – weighted 1020.6m Successful API calls (actual) 0.62% Failed API calls Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted May 2022 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Average API availability 99.33% Core hours (06:00-00:00) 99.49% Non core hours (00:00-06:00) 98.86% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2022 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2022 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2022 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2022 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2022 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2022 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: May 2022 Account Requests – AIS 99.7% Accounts 99.7% Balances 99.7% Beneficiaries 100.0% Payments – CoF 99.7% Payments – PIS 99.06% Products 99.7% Standing Orders – PIS 99.06% Statements 100.0% Transactions 99.7% AIB Group (UK) p.l.c. Availability by Endpoint Category: May 2022 Account Requests – AIS 99.7% Accounts 99.7% Balances 99.7% Payments – CoF 99.7% Payments – PIS 99.06% Products 100.0% Standing Orders – PIS 99.06% Transactions 99.7% Bank of Ireland UK Availability by Endpoint Category: May 2022 Account Requests – AIS 95.74% Account Requests – CoF 96.86% Accounts 95.74% Balances 95.74% Beneficiaries 93.54% Payments – AIS 96.28% Payments – CoF 98.61% Payments – PIS 95.74% Products 95.74% Standing Orders – AIS 95.74% Standing Orders – PIS 95.74% Statements 98.03% Transactions 95.73% Bank of Scotland Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 99.98% Direct Debits 99.98% Payments – AIS 99.98% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.98% Standing Orders – AIS 99.98% Standing Orders – PIS 100.0% Statements 99.98% Transactions 99.98% Cater Allen Availability by Endpoint Category: May 2022 Account Requests – AIS 98.58% Account Requests – CoF 100.0% Accounts 98.58% Balances 98.58% Beneficiaries 99.2% Direct Debits 99.47% Payments – AIS 99.2% Payments – PIS 98.58% payments-VRP 98.58% Products 98.58% Standing Orders – AIS 98.58% Standing Orders – PIS 100.0% Statements 98.58% Transactions 98.58% Danske Bank Availability by Endpoint Category: May 2022 Account Requests – AIS 99.16% Account Requests – CoF 100.0% Accounts 99.12% Balances 99.14% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.96% Payments – PIS 99.27% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.12% First Direct Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.98% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.99% Halifax Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.96% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.99% Lloyds Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: May 2022 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.94% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.96% NWB Availability by Endpoint Category: May 2022 Account Requests – AIS 99.81% Account Requests – CoF 100.0% Accounts 99.81% Balances 99.81% Beneficiaries 99.81% Direct Debits 99.81% Payments – AIS 99.81% Payments – CoF 100.0% Payments – PIS 99.47% Products 99.81% Standing Orders – AIS 99.81% Standing Orders – PIS 99.47% Statements 99.81% Transactions 99.81% RBS Availability by Endpoint Category: May 2022 Account Requests – AIS 99.78% Account Requests – CoF 100.0% Accounts 99.78% Balances 99.78% Beneficiaries 99.78% Direct Debits 99.78% Payments – AIS 99.78% Payments – CoF 100.0% Payments – PIS 99.29% Products 99.78% Standing Orders – AIS 99.78% Standing Orders – PIS 99.29% Statements 99.78% Transactions 99.78% Santander UK plc Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: May 2022 Account Requests – AIS 99.78% Account Requests – CoF 100.0% Accounts 99.78% Balances 99.78% Beneficiaries 99.78% Direct Debits 99.78% Payments – AIS 99.78% Payments – CoF 100.0% Payments – PIS 99.43% Products 99.78% Standing Orders – AIS 99.78% Standing Orders – PIS 99.43% Statements 99.78% Transactions 99.78% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted May 2022 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Average weighted API availability 99.58% Core hours (06:00-00:00) 99.55% Non core hours (00:00-06:00) 99.14% Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. May 2022 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. May 2022 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. May 2022 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. May 2022 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. May 2022 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. May 2022 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: May 2022 Account Requests – AIS 99.7% Accounts 99.7% Balances 99.7% Beneficiaries 100.0% Payments – CoF 99.7% Payments – PIS 99.28% Products 99.7% Standing Orders – PIS 99.06% Statements 100.0% Transactions 99.7% AIB Group (UK) p.l.c. Availability by Endpoint Category: May 2022 Account Requests – AIS 99.7% Accounts 99.7% Balances 99.7% Payments – CoF 99.7% Payments – PIS 99.06% Products 100.0% Standing Orders – PIS 99.06% Transactions 99.7% Bank of Ireland UK Availability by Endpoint Category: May 2022 Account Requests – AIS 95.74% Account Requests – CoF 98.35% Accounts 95.74% Balances 95.74% Beneficiaries 93.54% Payments – AIS 96.28% Payments – CoF 98.61% Payments – PIS 95.74% Products 95.74% Standing Orders – AIS 95.74% Standing Orders – PIS 95.91% Statements 98.05% Transactions 95.73% Bank of Scotland Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 100.0% Direct Debits 99.98% Payments – AIS 99.98% Payments – CoF 100.0% Payments – PIS 100.0% Products 99.98% Standing Orders – AIS 99.98% Standing Orders – PIS 100.0% Statements 99.98% Transactions 99.98% Cater Allen Availability by Endpoint Category: May 2022 Account Requests – AIS 98.58% Accounts 98.58% Balances 98.58% Beneficiaries 99.2% Direct Debits 99.47% Payments – AIS 99.2% Payments – PIS 98.58% payments-VRP 98.58% Products 98.58% Standing Orders – AIS 98.58% Statements 98.84% Transactions 98.58% Danske Bank Availability by Endpoint Category: May 2022 Account Requests – AIS 99.28% Account Requests – CoF 100.0% Accounts 99.12% Balances 99.14% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.96% Payments – PIS 99.56% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.12% First Direct Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.99% Halifax Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.99% Lloyds Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: May 2022 Account Requests – AIS 99.99% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.98% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.96% NWB Availability by Endpoint Category: May 2022 Account Requests – AIS 99.81% Account Requests – CoF 100.0% Accounts 99.81% Balances 99.81% Beneficiaries 99.81% Direct Debits 99.81% Payments – AIS 99.81% Payments – CoF 100.0% Payments – PIS 99.47% Products 99.81% Standing Orders – AIS 99.81% Standing Orders – PIS 99.48% Statements 99.81% Transactions 99.81% RBS Availability by Endpoint Category: May 2022 Account Requests – AIS 99.78% Account Requests – CoF 100.0% Accounts 99.78% Balances 99.78% Beneficiaries 99.78% Direct Debits 99.78% Payments – AIS 99.78% Payments – CoF 100.0% Payments – PIS 99.29% Products 99.78% Standing Orders – AIS 99.78% Standing Orders – PIS 99.34% Statements 99.78% Transactions 99.78% Santander UK plc Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: May 2022 Account Requests – AIS 99.78% Account Requests – CoF 100.0% Accounts 99.78% Balances 99.78% Beneficiaries 99.78% Direct Debits 99.78% Payments – AIS 99.78% Payments – CoF 100.0% Payments – PIS 99.43% Products 99.78% Standing Orders – AIS 99.78% Standing Orders – PIS 99.41% Statements 99.78% Transactions 99.78% Average API response times Average API response times by brand Response times by brand May 2022 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in May. Average API Response Time 455 milliseconds Notes on the data: This chart includes data from 9 providers and 19 brands in total. May 2022 Average API availability by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: This chart includes data from 9 providers and 19 brands in total. May 2022 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): May 2022 Account Requests – AIS 206ms Accounts 206ms Balances 62ms Beneficiaries 12ms Payments – CoF 223ms Payments – PIS 94ms Products 145ms Standing Orders – PIS 163ms Statements 14ms Transactions 93ms AIB Group (UK) p.l.c. Response times (milliseconds): May 2022 Account Requests – AIS 209ms Accounts 210ms Balances 61ms Payments – CoF 177ms Payments – PIS 106ms Products 148ms Standing Orders – PIS 118ms Transactions 82ms Bank of Ireland UK Response times (milliseconds): May 2022 Account Requests – AIS 233ms Account Requests – CoF 562ms Accounts 491ms Balances 548ms Beneficiaries 5,653ms Payments – AIS 1,659ms Payments – CoF 1,292ms Payments – PIS 631ms Products 614ms Standing Orders – AIS 937ms Standing Orders – PIS 1,093ms Statements 1,125ms Transactions 548ms Bank of Scotland Response times (milliseconds): May 2022 Account Requests – AIS 331ms Account Requests – CoF 393ms Accounts 227ms Balances 277ms Beneficiaries 391ms Direct Debits 544ms Payments – CoF 298ms Payments – PIS 644ms Products 421ms Standing Orders – AIS 506ms Standing Orders – PIS 527ms Statements 504ms Transactions 333ms Barclays Response times (milliseconds): May 2022 Account Requests – AIS 184ms Account Requests – CoF 357ms Accounts 294ms Balances 360ms Beneficiaries 473ms Direct Debits 492ms Payments – AIS 475ms Payments – CoF 623ms Payments – PIS 481ms Products 762ms Standing Orders – AIS 399ms Standing Orders – PIS 418ms Statements 41ms Transactions 425ms Cater Allen Response times (milliseconds): May 2022 Account Requests – AIS 66ms Accounts 115ms Balances 88ms Beneficiaries 61ms Direct Debits 48ms Payments – AIS 73ms Payments – PIS 74ms payments-VRP 44ms Products 149ms Standing Orders – AIS 70ms Statements 60ms Transactions 127ms Danske Bank Response times (milliseconds): May 2022 Account Requests – AIS 63ms Account Requests – CoF 206ms Accounts 548ms Balances 357ms Beneficiaries 307ms Direct Debits 531ms Payments – AIS 236ms Payments – CoF 185ms Payments – PIS 246ms Products 134ms Standing Orders – AIS 621ms Standing Orders – PIS 197ms Transactions 696ms First Direct Response times (milliseconds): May 2022 Account Requests – AIS 180ms Account Requests – CoF 587ms Accounts 450ms Balances 495ms Beneficiaries 649ms Direct Debits 437ms Payments – AIS 693ms Payments – CoF 688ms Payments – PIS 297ms payments-VRP 581ms Products 896ms Standing Orders – AIS 416ms Standing Orders – PIS 414ms Transactions 626ms Halifax Response times (milliseconds): May 2022 Account Requests – AIS 331ms Account Requests – CoF 398ms Accounts 228ms Balances 280ms Beneficiaries 394ms Direct Debits 536ms Payments – CoF 297ms Payments – PIS 634ms Products 420ms Standing Orders – AIS 509ms Standing Orders – PIS 632ms Statements 519ms Transactions 340ms HSBC Business Response times (milliseconds): May 2022 Account Requests – AIS 236ms Account Requests – CoF 1,279ms Accounts 464ms Balances 470ms Beneficiaries 543ms Direct Debits 432ms Payments – AIS 792ms Payments – CoF 643ms Payments – PIS 731ms payments-VRP 898ms Products 828ms Standing Orders – AIS 426ms Standing Orders – PIS 564ms Transactions 584ms HSBC Kinetic Response times (milliseconds): May 2022 Account Requests – AIS 205ms Account Requests – CoF 757ms Accounts 788ms Balances 708ms Beneficiaries 689ms Direct Debits 1,015ms Payments – AIS 1,140ms Payments – CoF 907ms Payments – PIS 260ms payments-VRP 782ms Products 1,400ms Standing Orders – AIS 1,175ms Standing Orders – PIS 329ms Transactions 677ms HSBC Personal Response times (milliseconds): May 2022 Account Requests – AIS 183ms Account Requests – CoF 606ms Accounts 440ms Balances 492ms Beneficiaries 646ms Direct Debits 665ms Payments – AIS 709ms Payments – CoF 675ms Payments – PIS 319ms payments-VRP 525ms Products 885ms Standing Orders – AIS 687ms Standing Orders – PIS 357ms Transactions 631ms Lloyds Response times (milliseconds): May 2022 Account Requests – AIS 330ms Account Requests – CoF 395ms Accounts 227ms Balances 277ms Beneficiaries 384ms Direct Debits 546ms Payments – CoF 296ms Payments – PIS 832ms Products 420ms Standing Orders – AIS 504ms Standing Orders – PIS 744ms Statements 561ms Transactions 332ms MBNA Response times (milliseconds): May 2022 Account Requests – AIS 343ms Accounts 227ms Balances 351ms Beneficiaries 313ms Direct Debits 269ms Products 209ms Standing Orders – AIS 244ms Statements 502ms Transactions 395ms Nationwide Building Society Response times (milliseconds): May 2022 Account Requests – AIS 90ms Account Requests – CoF 501ms Accounts 356ms Balances 491ms Beneficiaries 644ms Direct Debits 1,443ms Payments – AIS 1,731ms Payments – CoF 425ms Payments – PIS 509ms Products 483ms Standing Orders – AIS 536ms Standing Orders – PIS 450ms Statements 682ms Transactions 328ms NWB Response times (milliseconds): May 2022 Account Requests – AIS 124ms Account Requests – CoF 447ms Accounts 556ms Balances 376ms Beneficiaries 288ms Direct Debits 249ms Payments – AIS 337ms Payments – CoF 204ms Payments – PIS 529ms Products 198ms Standing Orders – AIS 296ms Standing Orders – PIS 486ms Statements 560ms Transactions 436ms RBS Response times (milliseconds): May 2022 Account Requests – AIS 135ms Account Requests – CoF 519ms Accounts 581ms Balances 401ms Beneficiaries 306ms Direct Debits 261ms Payments – AIS 314ms Payments – CoF 218ms Payments – PIS 610ms Products 222ms Standing Orders – AIS 266ms Standing Orders – PIS 654ms Statements 512ms Transactions 451ms Santander UK plc Response times (milliseconds): May 2022 Account Requests – AIS 629ms Account Requests – CoF 737ms Accounts 686ms Balances 774ms Beneficiaries 1,151ms Direct Debits 793ms Payments – CoF 866ms Payments – PIS 507ms Products 664ms Standing Orders – AIS 794ms Standing Orders – PIS 671ms Statements 735ms Transactions 860ms UBN Response times (milliseconds): May 2022 Account Requests – AIS 151ms Account Requests – CoF 1,020ms Accounts 465ms Balances 467ms Beneficiaries 314ms Direct Debits 407ms Payments – AIS 354ms Payments – CoF 266ms Payments – PIS 566ms Products 301ms Standing Orders – AIS 304ms Standing Orders – PIS 608ms Statements 745ms Transactions 510ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand May 2022 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Successful API calls Total calls 1,020,594,344 % of overall total calls 99.38% AIS Total calls 887,538,002 % of overall total calls 86.43% PIS Total calls 21,469,983 % of overall total calls 2.09% May 2022 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. May 2022 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. May 2022 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. May 2022 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand May 2022 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Failed API Calls Total calls 6,334,068 % of overall total calls 0.62% Business Total calls 5,031,115 % of overall total calls 0.49% Technical Total calls 1,302,953 % of overall total calls 0.13% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. May 2022 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. May 2022 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. May 2022 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand May 2022 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Rejected API Calls Total calls 749,486 % of overall total calls 0.073% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and are therefore excluded from brand level reporting. May 2022 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and are therefore excluded from brand level reporting.
API Performance StatsSelect a month:May 2022April 2022March 2022February 2022January 2022December 2021November 2021October 2021September 2021August 2021July 2021June 2021May 2021April 2021March 2021February 2021January 2021December 2020November 2020October 2020September 2020August 2020July 2020June 2020May 2020April 2020March 2020February 2020January 2020December 2019November 2019October 2019September 2019August 2019July 2019June 2019May 2019April 2019March 2019February 2019January 2019December 2018November 2018October 2018September 2018August 2018Download historical data:Download dataHistoric Data Download (CSV)Historic Data Dowload (PDF)
Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.March 2021: Please note that this month’s Average API Availability figures have been disproportionately affected by the data provided by a single ASPSP, who experienced extended downtime on a single endpoint that typically accounts for <0.05% of API call volumes – Average API Availability excluding the affected endpoint was 99.22%.Notes on the data: Average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years: Jan 2020 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands.
Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years: Jan 2020 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands.Data to calculate weighted availability was not collected prior to September 2019, and does not include Bank of Ireland as data is not provided.
Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years: Jan 2020 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands.
Successful Payments This chart shows the number of successful payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking since July 2020: July 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands.
Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years: Jan 2020 – 9 providers, 18 brands; May 2020 – 9 providers, 19 brands; September 2021 – 9 providers, 18 brands.
May key performance metrics 99.33% Average API availability – unweighted 455ms Average API response time 99.38% Successful API calls (%) 99.58% Average API availability – weighted 1020.6m Successful API calls (actual) 0.62% Failed API calls Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted May 2022 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Average API availability 99.33% Core hours (06:00-00:00) 99.49% Non core hours (00:00-06:00) 98.86% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2022 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2022 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2022 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2022 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2022 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2022 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: May 2022 Account Requests – AIS 99.7% Accounts 99.7% Balances 99.7% Beneficiaries 100.0% Payments – CoF 99.7% Payments – PIS 99.06% Products 99.7% Standing Orders – PIS 99.06% Statements 100.0% Transactions 99.7% AIB Group (UK) p.l.c. Availability by Endpoint Category: May 2022 Account Requests – AIS 99.7% Accounts 99.7% Balances 99.7% Payments – CoF 99.7% Payments – PIS 99.06% Products 100.0% Standing Orders – PIS 99.06% Transactions 99.7% Bank of Ireland UK Availability by Endpoint Category: May 2022 Account Requests – AIS 95.74% Account Requests – CoF 96.86% Accounts 95.74% Balances 95.74% Beneficiaries 93.54% Payments – AIS 96.28% Payments – CoF 98.61% Payments – PIS 95.74% Products 95.74% Standing Orders – AIS 95.74% Standing Orders – PIS 95.74% Statements 98.03% Transactions 95.73% Bank of Scotland Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 99.98% Direct Debits 99.98% Payments – AIS 99.98% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.98% Standing Orders – AIS 99.98% Standing Orders – PIS 100.0% Statements 99.98% Transactions 99.98% Cater Allen Availability by Endpoint Category: May 2022 Account Requests – AIS 98.58% Account Requests – CoF 100.0% Accounts 98.58% Balances 98.58% Beneficiaries 99.2% Direct Debits 99.47% Payments – AIS 99.2% Payments – PIS 98.58% payments-VRP 98.58% Products 98.58% Standing Orders – AIS 98.58% Standing Orders – PIS 100.0% Statements 98.58% Transactions 98.58% Danske Bank Availability by Endpoint Category: May 2022 Account Requests – AIS 99.16% Account Requests – CoF 100.0% Accounts 99.12% Balances 99.14% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.96% Payments – PIS 99.27% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.12% First Direct Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.98% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.99% Halifax Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.96% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.99% Lloyds Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: May 2022 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.94% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.96% NWB Availability by Endpoint Category: May 2022 Account Requests – AIS 99.81% Account Requests – CoF 100.0% Accounts 99.81% Balances 99.81% Beneficiaries 99.81% Direct Debits 99.81% Payments – AIS 99.81% Payments – CoF 100.0% Payments – PIS 99.47% Products 99.81% Standing Orders – AIS 99.81% Standing Orders – PIS 99.47% Statements 99.81% Transactions 99.81% RBS Availability by Endpoint Category: May 2022 Account Requests – AIS 99.78% Account Requests – CoF 100.0% Accounts 99.78% Balances 99.78% Beneficiaries 99.78% Direct Debits 99.78% Payments – AIS 99.78% Payments – CoF 100.0% Payments – PIS 99.29% Products 99.78% Standing Orders – AIS 99.78% Standing Orders – PIS 99.29% Statements 99.78% Transactions 99.78% Santander UK plc Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: May 2022 Account Requests – AIS 99.78% Account Requests – CoF 100.0% Accounts 99.78% Balances 99.78% Beneficiaries 99.78% Direct Debits 99.78% Payments – AIS 99.78% Payments – CoF 100.0% Payments – PIS 99.43% Products 99.78% Standing Orders – AIS 99.78% Standing Orders – PIS 99.43% Statements 99.78% Transactions 99.78% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted May 2022 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Average weighted API availability 99.58% Core hours (06:00-00:00) 99.55% Non core hours (00:00-06:00) 99.14% Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. May 2022 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. May 2022 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. May 2022 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. May 2022 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. May 2022 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. May 2022 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: May 2022 Account Requests – AIS 99.7% Accounts 99.7% Balances 99.7% Beneficiaries 100.0% Payments – CoF 99.7% Payments – PIS 99.28% Products 99.7% Standing Orders – PIS 99.06% Statements 100.0% Transactions 99.7% AIB Group (UK) p.l.c. Availability by Endpoint Category: May 2022 Account Requests – AIS 99.7% Accounts 99.7% Balances 99.7% Payments – CoF 99.7% Payments – PIS 99.06% Products 100.0% Standing Orders – PIS 99.06% Transactions 99.7% Bank of Ireland UK Availability by Endpoint Category: May 2022 Account Requests – AIS 95.74% Account Requests – CoF 98.35% Accounts 95.74% Balances 95.74% Beneficiaries 93.54% Payments – AIS 96.28% Payments – CoF 98.61% Payments – PIS 95.74% Products 95.74% Standing Orders – AIS 95.74% Standing Orders – PIS 95.91% Statements 98.05% Transactions 95.73% Bank of Scotland Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 100.0% Direct Debits 99.98% Payments – AIS 99.98% Payments – CoF 100.0% Payments – PIS 100.0% Products 99.98% Standing Orders – AIS 99.98% Standing Orders – PIS 100.0% Statements 99.98% Transactions 99.98% Cater Allen Availability by Endpoint Category: May 2022 Account Requests – AIS 98.58% Accounts 98.58% Balances 98.58% Beneficiaries 99.2% Direct Debits 99.47% Payments – AIS 99.2% Payments – PIS 98.58% payments-VRP 98.58% Products 98.58% Standing Orders – AIS 98.58% Statements 98.84% Transactions 98.58% Danske Bank Availability by Endpoint Category: May 2022 Account Requests – AIS 99.28% Account Requests – CoF 100.0% Accounts 99.12% Balances 99.14% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.96% Payments – PIS 99.56% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.12% First Direct Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.99% Halifax Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.99% Lloyds Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: May 2022 Account Requests – AIS 99.99% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.98% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.96% NWB Availability by Endpoint Category: May 2022 Account Requests – AIS 99.81% Account Requests – CoF 100.0% Accounts 99.81% Balances 99.81% Beneficiaries 99.81% Direct Debits 99.81% Payments – AIS 99.81% Payments – CoF 100.0% Payments – PIS 99.47% Products 99.81% Standing Orders – AIS 99.81% Standing Orders – PIS 99.48% Statements 99.81% Transactions 99.81% RBS Availability by Endpoint Category: May 2022 Account Requests – AIS 99.78% Account Requests – CoF 100.0% Accounts 99.78% Balances 99.78% Beneficiaries 99.78% Direct Debits 99.78% Payments – AIS 99.78% Payments – CoF 100.0% Payments – PIS 99.29% Products 99.78% Standing Orders – AIS 99.78% Standing Orders – PIS 99.34% Statements 99.78% Transactions 99.78% Santander UK plc Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: May 2022 Account Requests – AIS 99.78% Account Requests – CoF 100.0% Accounts 99.78% Balances 99.78% Beneficiaries 99.78% Direct Debits 99.78% Payments – AIS 99.78% Payments – CoF 100.0% Payments – PIS 99.43% Products 99.78% Standing Orders – AIS 99.78% Standing Orders – PIS 99.41% Statements 99.78% Transactions 99.78% Average API response times Average API response times by brand Response times by brand May 2022 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in May. Average API Response Time 455 milliseconds Notes on the data: This chart includes data from 9 providers and 19 brands in total. May 2022 Average API availability by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: This chart includes data from 9 providers and 19 brands in total. May 2022 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): May 2022 Account Requests – AIS 206ms Accounts 206ms Balances 62ms Beneficiaries 12ms Payments – CoF 223ms Payments – PIS 94ms Products 145ms Standing Orders – PIS 163ms Statements 14ms Transactions 93ms AIB Group (UK) p.l.c. Response times (milliseconds): May 2022 Account Requests – AIS 209ms Accounts 210ms Balances 61ms Payments – CoF 177ms Payments – PIS 106ms Products 148ms Standing Orders – PIS 118ms Transactions 82ms Bank of Ireland UK Response times (milliseconds): May 2022 Account Requests – AIS 233ms Account Requests – CoF 562ms Accounts 491ms Balances 548ms Beneficiaries 5,653ms Payments – AIS 1,659ms Payments – CoF 1,292ms Payments – PIS 631ms Products 614ms Standing Orders – AIS 937ms Standing Orders – PIS 1,093ms Statements 1,125ms Transactions 548ms Bank of Scotland Response times (milliseconds): May 2022 Account Requests – AIS 331ms Account Requests – CoF 393ms Accounts 227ms Balances 277ms Beneficiaries 391ms Direct Debits 544ms Payments – CoF 298ms Payments – PIS 644ms Products 421ms Standing Orders – AIS 506ms Standing Orders – PIS 527ms Statements 504ms Transactions 333ms Barclays Response times (milliseconds): May 2022 Account Requests – AIS 184ms Account Requests – CoF 357ms Accounts 294ms Balances 360ms Beneficiaries 473ms Direct Debits 492ms Payments – AIS 475ms Payments – CoF 623ms Payments – PIS 481ms Products 762ms Standing Orders – AIS 399ms Standing Orders – PIS 418ms Statements 41ms Transactions 425ms Cater Allen Response times (milliseconds): May 2022 Account Requests – AIS 66ms Accounts 115ms Balances 88ms Beneficiaries 61ms Direct Debits 48ms Payments – AIS 73ms Payments – PIS 74ms payments-VRP 44ms Products 149ms Standing Orders – AIS 70ms Statements 60ms Transactions 127ms Danske Bank Response times (milliseconds): May 2022 Account Requests – AIS 63ms Account Requests – CoF 206ms Accounts 548ms Balances 357ms Beneficiaries 307ms Direct Debits 531ms Payments – AIS 236ms Payments – CoF 185ms Payments – PIS 246ms Products 134ms Standing Orders – AIS 621ms Standing Orders – PIS 197ms Transactions 696ms First Direct Response times (milliseconds): May 2022 Account Requests – AIS 180ms Account Requests – CoF 587ms Accounts 450ms Balances 495ms Beneficiaries 649ms Direct Debits 437ms Payments – AIS 693ms Payments – CoF 688ms Payments – PIS 297ms payments-VRP 581ms Products 896ms Standing Orders – AIS 416ms Standing Orders – PIS 414ms Transactions 626ms Halifax Response times (milliseconds): May 2022 Account Requests – AIS 331ms Account Requests – CoF 398ms Accounts 228ms Balances 280ms Beneficiaries 394ms Direct Debits 536ms Payments – CoF 297ms Payments – PIS 634ms Products 420ms Standing Orders – AIS 509ms Standing Orders – PIS 632ms Statements 519ms Transactions 340ms HSBC Business Response times (milliseconds): May 2022 Account Requests – AIS 236ms Account Requests – CoF 1,279ms Accounts 464ms Balances 470ms Beneficiaries 543ms Direct Debits 432ms Payments – AIS 792ms Payments – CoF 643ms Payments – PIS 731ms payments-VRP 898ms Products 828ms Standing Orders – AIS 426ms Standing Orders – PIS 564ms Transactions 584ms HSBC Kinetic Response times (milliseconds): May 2022 Account Requests – AIS 205ms Account Requests – CoF 757ms Accounts 788ms Balances 708ms Beneficiaries 689ms Direct Debits 1,015ms Payments – AIS 1,140ms Payments – CoF 907ms Payments – PIS 260ms payments-VRP 782ms Products 1,400ms Standing Orders – AIS 1,175ms Standing Orders – PIS 329ms Transactions 677ms HSBC Personal Response times (milliseconds): May 2022 Account Requests – AIS 183ms Account Requests – CoF 606ms Accounts 440ms Balances 492ms Beneficiaries 646ms Direct Debits 665ms Payments – AIS 709ms Payments – CoF 675ms Payments – PIS 319ms payments-VRP 525ms Products 885ms Standing Orders – AIS 687ms Standing Orders – PIS 357ms Transactions 631ms Lloyds Response times (milliseconds): May 2022 Account Requests – AIS 330ms Account Requests – CoF 395ms Accounts 227ms Balances 277ms Beneficiaries 384ms Direct Debits 546ms Payments – CoF 296ms Payments – PIS 832ms Products 420ms Standing Orders – AIS 504ms Standing Orders – PIS 744ms Statements 561ms Transactions 332ms MBNA Response times (milliseconds): May 2022 Account Requests – AIS 343ms Accounts 227ms Balances 351ms Beneficiaries 313ms Direct Debits 269ms Products 209ms Standing Orders – AIS 244ms Statements 502ms Transactions 395ms Nationwide Building Society Response times (milliseconds): May 2022 Account Requests – AIS 90ms Account Requests – CoF 501ms Accounts 356ms Balances 491ms Beneficiaries 644ms Direct Debits 1,443ms Payments – AIS 1,731ms Payments – CoF 425ms Payments – PIS 509ms Products 483ms Standing Orders – AIS 536ms Standing Orders – PIS 450ms Statements 682ms Transactions 328ms NWB Response times (milliseconds): May 2022 Account Requests – AIS 124ms Account Requests – CoF 447ms Accounts 556ms Balances 376ms Beneficiaries 288ms Direct Debits 249ms Payments – AIS 337ms Payments – CoF 204ms Payments – PIS 529ms Products 198ms Standing Orders – AIS 296ms Standing Orders – PIS 486ms Statements 560ms Transactions 436ms RBS Response times (milliseconds): May 2022 Account Requests – AIS 135ms Account Requests – CoF 519ms Accounts 581ms Balances 401ms Beneficiaries 306ms Direct Debits 261ms Payments – AIS 314ms Payments – CoF 218ms Payments – PIS 610ms Products 222ms Standing Orders – AIS 266ms Standing Orders – PIS 654ms Statements 512ms Transactions 451ms Santander UK plc Response times (milliseconds): May 2022 Account Requests – AIS 629ms Account Requests – CoF 737ms Accounts 686ms Balances 774ms Beneficiaries 1,151ms Direct Debits 793ms Payments – CoF 866ms Payments – PIS 507ms Products 664ms Standing Orders – AIS 794ms Standing Orders – PIS 671ms Statements 735ms Transactions 860ms UBN Response times (milliseconds): May 2022 Account Requests – AIS 151ms Account Requests – CoF 1,020ms Accounts 465ms Balances 467ms Beneficiaries 314ms Direct Debits 407ms Payments – AIS 354ms Payments – CoF 266ms Payments – PIS 566ms Products 301ms Standing Orders – AIS 304ms Standing Orders – PIS 608ms Statements 745ms Transactions 510ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand May 2022 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Successful API calls Total calls 1,020,594,344 % of overall total calls 99.38% AIS Total calls 887,538,002 % of overall total calls 86.43% PIS Total calls 21,469,983 % of overall total calls 2.09% May 2022 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. May 2022 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. May 2022 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. May 2022 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand May 2022 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Failed API Calls Total calls 6,334,068 % of overall total calls 0.62% Business Total calls 5,031,115 % of overall total calls 0.49% Technical Total calls 1,302,953 % of overall total calls 0.13% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. May 2022 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. May 2022 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. May 2022 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand May 2022 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Rejected API Calls Total calls 749,486 % of overall total calls 0.073% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and are therefore excluded from brand level reporting. May 2022 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and are therefore excluded from brand level reporting.
May key performance metrics 99.33% Average API availability – unweighted 455ms Average API response time 99.38% Successful API calls (%) 99.58% Average API availability – weighted 1020.6m Successful API calls (actual) 0.62% Failed API calls
Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted May 2022 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Average API availability 99.33% Core hours (06:00-00:00) 99.49% Non core hours (00:00-06:00) 98.86% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2022 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2022 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2022 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2022 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2022 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2022 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: May 2022 Account Requests – AIS 99.7% Accounts 99.7% Balances 99.7% Beneficiaries 100.0% Payments – CoF 99.7% Payments – PIS 99.06% Products 99.7% Standing Orders – PIS 99.06% Statements 100.0% Transactions 99.7% AIB Group (UK) p.l.c. Availability by Endpoint Category: May 2022 Account Requests – AIS 99.7% Accounts 99.7% Balances 99.7% Payments – CoF 99.7% Payments – PIS 99.06% Products 100.0% Standing Orders – PIS 99.06% Transactions 99.7% Bank of Ireland UK Availability by Endpoint Category: May 2022 Account Requests – AIS 95.74% Account Requests – CoF 96.86% Accounts 95.74% Balances 95.74% Beneficiaries 93.54% Payments – AIS 96.28% Payments – CoF 98.61% Payments – PIS 95.74% Products 95.74% Standing Orders – AIS 95.74% Standing Orders – PIS 95.74% Statements 98.03% Transactions 95.73% Bank of Scotland Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 99.98% Direct Debits 99.98% Payments – AIS 99.98% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.98% Standing Orders – AIS 99.98% Standing Orders – PIS 100.0% Statements 99.98% Transactions 99.98% Cater Allen Availability by Endpoint Category: May 2022 Account Requests – AIS 98.58% Account Requests – CoF 100.0% Accounts 98.58% Balances 98.58% Beneficiaries 99.2% Direct Debits 99.47% Payments – AIS 99.2% Payments – PIS 98.58% payments-VRP 98.58% Products 98.58% Standing Orders – AIS 98.58% Standing Orders – PIS 100.0% Statements 98.58% Transactions 98.58% Danske Bank Availability by Endpoint Category: May 2022 Account Requests – AIS 99.16% Account Requests – CoF 100.0% Accounts 99.12% Balances 99.14% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.96% Payments – PIS 99.27% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.12% First Direct Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.98% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.99% Halifax Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.96% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.99% Lloyds Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: May 2022 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.94% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.96% NWB Availability by Endpoint Category: May 2022 Account Requests – AIS 99.81% Account Requests – CoF 100.0% Accounts 99.81% Balances 99.81% Beneficiaries 99.81% Direct Debits 99.81% Payments – AIS 99.81% Payments – CoF 100.0% Payments – PIS 99.47% Products 99.81% Standing Orders – AIS 99.81% Standing Orders – PIS 99.47% Statements 99.81% Transactions 99.81% RBS Availability by Endpoint Category: May 2022 Account Requests – AIS 99.78% Account Requests – CoF 100.0% Accounts 99.78% Balances 99.78% Beneficiaries 99.78% Direct Debits 99.78% Payments – AIS 99.78% Payments – CoF 100.0% Payments – PIS 99.29% Products 99.78% Standing Orders – AIS 99.78% Standing Orders – PIS 99.29% Statements 99.78% Transactions 99.78% Santander UK plc Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: May 2022 Account Requests – AIS 99.78% Account Requests – CoF 100.0% Accounts 99.78% Balances 99.78% Beneficiaries 99.78% Direct Debits 99.78% Payments – AIS 99.78% Payments – CoF 100.0% Payments – PIS 99.43% Products 99.78% Standing Orders – AIS 99.78% Standing Orders – PIS 99.43% Statements 99.78% Transactions 99.78%
May 2022 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Average API availability 99.33% Core hours (06:00-00:00) 99.49% Non core hours (00:00-06:00) 98.86% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
May 2022 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
May 2022 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
May 2022 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
May 2022 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
May 2022 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
May 2022 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: May 2022 Account Requests – AIS 99.7% Accounts 99.7% Balances 99.7% Beneficiaries 100.0% Payments – CoF 99.7% Payments – PIS 99.06% Products 99.7% Standing Orders – PIS 99.06% Statements 100.0% Transactions 99.7% AIB Group (UK) p.l.c. Availability by Endpoint Category: May 2022 Account Requests – AIS 99.7% Accounts 99.7% Balances 99.7% Payments – CoF 99.7% Payments – PIS 99.06% Products 100.0% Standing Orders – PIS 99.06% Transactions 99.7% Bank of Ireland UK Availability by Endpoint Category: May 2022 Account Requests – AIS 95.74% Account Requests – CoF 96.86% Accounts 95.74% Balances 95.74% Beneficiaries 93.54% Payments – AIS 96.28% Payments – CoF 98.61% Payments – PIS 95.74% Products 95.74% Standing Orders – AIS 95.74% Standing Orders – PIS 95.74% Statements 98.03% Transactions 95.73% Bank of Scotland Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 99.98% Direct Debits 99.98% Payments – AIS 99.98% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.98% Standing Orders – AIS 99.98% Standing Orders – PIS 100.0% Statements 99.98% Transactions 99.98% Cater Allen Availability by Endpoint Category: May 2022 Account Requests – AIS 98.58% Account Requests – CoF 100.0% Accounts 98.58% Balances 98.58% Beneficiaries 99.2% Direct Debits 99.47% Payments – AIS 99.2% Payments – PIS 98.58% payments-VRP 98.58% Products 98.58% Standing Orders – AIS 98.58% Standing Orders – PIS 100.0% Statements 98.58% Transactions 98.58% Danske Bank Availability by Endpoint Category: May 2022 Account Requests – AIS 99.16% Account Requests – CoF 100.0% Accounts 99.12% Balances 99.14% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.96% Payments – PIS 99.27% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.12% First Direct Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.98% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.99% Halifax Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.96% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.99% Lloyds Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: May 2022 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.94% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.96% NWB Availability by Endpoint Category: May 2022 Account Requests – AIS 99.81% Account Requests – CoF 100.0% Accounts 99.81% Balances 99.81% Beneficiaries 99.81% Direct Debits 99.81% Payments – AIS 99.81% Payments – CoF 100.0% Payments – PIS 99.47% Products 99.81% Standing Orders – AIS 99.81% Standing Orders – PIS 99.47% Statements 99.81% Transactions 99.81% RBS Availability by Endpoint Category: May 2022 Account Requests – AIS 99.78% Account Requests – CoF 100.0% Accounts 99.78% Balances 99.78% Beneficiaries 99.78% Direct Debits 99.78% Payments – AIS 99.78% Payments – CoF 100.0% Payments – PIS 99.29% Products 99.78% Standing Orders – AIS 99.78% Standing Orders – PIS 99.29% Statements 99.78% Transactions 99.78% Santander UK plc Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: May 2022 Account Requests – AIS 99.78% Account Requests – CoF 100.0% Accounts 99.78% Balances 99.78% Beneficiaries 99.78% Direct Debits 99.78% Payments – AIS 99.78% Payments – CoF 100.0% Payments – PIS 99.43% Products 99.78% Standing Orders – AIS 99.78% Standing Orders – PIS 99.43% Statements 99.78% Transactions 99.78%
Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted May 2022 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Average weighted API availability 99.58% Core hours (06:00-00:00) 99.55% Non core hours (00:00-06:00) 99.14% Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. May 2022 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. May 2022 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. May 2022 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. May 2022 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. May 2022 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. May 2022 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: May 2022 Account Requests – AIS 99.7% Accounts 99.7% Balances 99.7% Beneficiaries 100.0% Payments – CoF 99.7% Payments – PIS 99.28% Products 99.7% Standing Orders – PIS 99.06% Statements 100.0% Transactions 99.7% AIB Group (UK) p.l.c. Availability by Endpoint Category: May 2022 Account Requests – AIS 99.7% Accounts 99.7% Balances 99.7% Payments – CoF 99.7% Payments – PIS 99.06% Products 100.0% Standing Orders – PIS 99.06% Transactions 99.7% Bank of Ireland UK Availability by Endpoint Category: May 2022 Account Requests – AIS 95.74% Account Requests – CoF 98.35% Accounts 95.74% Balances 95.74% Beneficiaries 93.54% Payments – AIS 96.28% Payments – CoF 98.61% Payments – PIS 95.74% Products 95.74% Standing Orders – AIS 95.74% Standing Orders – PIS 95.91% Statements 98.05% Transactions 95.73% Bank of Scotland Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 100.0% Direct Debits 99.98% Payments – AIS 99.98% Payments – CoF 100.0% Payments – PIS 100.0% Products 99.98% Standing Orders – AIS 99.98% Standing Orders – PIS 100.0% Statements 99.98% Transactions 99.98% Cater Allen Availability by Endpoint Category: May 2022 Account Requests – AIS 98.58% Accounts 98.58% Balances 98.58% Beneficiaries 99.2% Direct Debits 99.47% Payments – AIS 99.2% Payments – PIS 98.58% payments-VRP 98.58% Products 98.58% Standing Orders – AIS 98.58% Statements 98.84% Transactions 98.58% Danske Bank Availability by Endpoint Category: May 2022 Account Requests – AIS 99.28% Account Requests – CoF 100.0% Accounts 99.12% Balances 99.14% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.96% Payments – PIS 99.56% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.12% First Direct Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.99% Halifax Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.99% Lloyds Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: May 2022 Account Requests – AIS 99.99% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.98% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.96% NWB Availability by Endpoint Category: May 2022 Account Requests – AIS 99.81% Account Requests – CoF 100.0% Accounts 99.81% Balances 99.81% Beneficiaries 99.81% Direct Debits 99.81% Payments – AIS 99.81% Payments – CoF 100.0% Payments – PIS 99.47% Products 99.81% Standing Orders – AIS 99.81% Standing Orders – PIS 99.48% Statements 99.81% Transactions 99.81% RBS Availability by Endpoint Category: May 2022 Account Requests – AIS 99.78% Account Requests – CoF 100.0% Accounts 99.78% Balances 99.78% Beneficiaries 99.78% Direct Debits 99.78% Payments – AIS 99.78% Payments – CoF 100.0% Payments – PIS 99.29% Products 99.78% Standing Orders – AIS 99.78% Standing Orders – PIS 99.34% Statements 99.78% Transactions 99.78% Santander UK plc Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: May 2022 Account Requests – AIS 99.78% Account Requests – CoF 100.0% Accounts 99.78% Balances 99.78% Beneficiaries 99.78% Direct Debits 99.78% Payments – AIS 99.78% Payments – CoF 100.0% Payments – PIS 99.43% Products 99.78% Standing Orders – AIS 99.78% Standing Orders – PIS 99.41% Statements 99.78% Transactions 99.78%
May 2022 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Average weighted API availability 99.58% Core hours (06:00-00:00) 99.55% Non core hours (00:00-06:00) 99.14% Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
May 2022 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
May 2022 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
May 2022 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
May 2022 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
May 2022 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it has not been provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
May 2022 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: May 2022 Account Requests – AIS 99.7% Accounts 99.7% Balances 99.7% Beneficiaries 100.0% Payments – CoF 99.7% Payments – PIS 99.28% Products 99.7% Standing Orders – PIS 99.06% Statements 100.0% Transactions 99.7% AIB Group (UK) p.l.c. Availability by Endpoint Category: May 2022 Account Requests – AIS 99.7% Accounts 99.7% Balances 99.7% Payments – CoF 99.7% Payments – PIS 99.06% Products 100.0% Standing Orders – PIS 99.06% Transactions 99.7% Bank of Ireland UK Availability by Endpoint Category: May 2022 Account Requests – AIS 95.74% Account Requests – CoF 98.35% Accounts 95.74% Balances 95.74% Beneficiaries 93.54% Payments – AIS 96.28% Payments – CoF 98.61% Payments – PIS 95.74% Products 95.74% Standing Orders – AIS 95.74% Standing Orders – PIS 95.91% Statements 98.05% Transactions 95.73% Bank of Scotland Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 100.0% Direct Debits 99.98% Payments – AIS 99.98% Payments – CoF 100.0% Payments – PIS 100.0% Products 99.98% Standing Orders – AIS 99.98% Standing Orders – PIS 100.0% Statements 99.98% Transactions 99.98% Cater Allen Availability by Endpoint Category: May 2022 Account Requests – AIS 98.58% Accounts 98.58% Balances 98.58% Beneficiaries 99.2% Direct Debits 99.47% Payments – AIS 99.2% Payments – PIS 98.58% payments-VRP 98.58% Products 98.58% Standing Orders – AIS 98.58% Statements 98.84% Transactions 98.58% Danske Bank Availability by Endpoint Category: May 2022 Account Requests – AIS 99.28% Account Requests – CoF 100.0% Accounts 99.12% Balances 99.14% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.96% Payments – PIS 99.56% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.12% First Direct Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.99% Halifax Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.99% Lloyds Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: May 2022 Account Requests – AIS 99.99% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: May 2022 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.98% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.96% NWB Availability by Endpoint Category: May 2022 Account Requests – AIS 99.81% Account Requests – CoF 100.0% Accounts 99.81% Balances 99.81% Beneficiaries 99.81% Direct Debits 99.81% Payments – AIS 99.81% Payments – CoF 100.0% Payments – PIS 99.47% Products 99.81% Standing Orders – AIS 99.81% Standing Orders – PIS 99.48% Statements 99.81% Transactions 99.81% RBS Availability by Endpoint Category: May 2022 Account Requests – AIS 99.78% Account Requests – CoF 100.0% Accounts 99.78% Balances 99.78% Beneficiaries 99.78% Direct Debits 99.78% Payments – AIS 99.78% Payments – CoF 100.0% Payments – PIS 99.29% Products 99.78% Standing Orders – AIS 99.78% Standing Orders – PIS 99.34% Statements 99.78% Transactions 99.78% Santander UK plc Availability by Endpoint Category: May 2022 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: May 2022 Account Requests – AIS 99.78% Account Requests – CoF 100.0% Accounts 99.78% Balances 99.78% Beneficiaries 99.78% Direct Debits 99.78% Payments – AIS 99.78% Payments – CoF 100.0% Payments – PIS 99.43% Products 99.78% Standing Orders – AIS 99.78% Standing Orders – PIS 99.41% Statements 99.78% Transactions 99.78%
Average API response times Average API response times by brand Response times by brand May 2022 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in May. Average API Response Time 455 milliseconds Notes on the data: This chart includes data from 9 providers and 19 brands in total. May 2022 Average API availability by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: This chart includes data from 9 providers and 19 brands in total. May 2022 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): May 2022 Account Requests – AIS 206ms Accounts 206ms Balances 62ms Beneficiaries 12ms Payments – CoF 223ms Payments – PIS 94ms Products 145ms Standing Orders – PIS 163ms Statements 14ms Transactions 93ms AIB Group (UK) p.l.c. Response times (milliseconds): May 2022 Account Requests – AIS 209ms Accounts 210ms Balances 61ms Payments – CoF 177ms Payments – PIS 106ms Products 148ms Standing Orders – PIS 118ms Transactions 82ms Bank of Ireland UK Response times (milliseconds): May 2022 Account Requests – AIS 233ms Account Requests – CoF 562ms Accounts 491ms Balances 548ms Beneficiaries 5,653ms Payments – AIS 1,659ms Payments – CoF 1,292ms Payments – PIS 631ms Products 614ms Standing Orders – AIS 937ms Standing Orders – PIS 1,093ms Statements 1,125ms Transactions 548ms Bank of Scotland Response times (milliseconds): May 2022 Account Requests – AIS 331ms Account Requests – CoF 393ms Accounts 227ms Balances 277ms Beneficiaries 391ms Direct Debits 544ms Payments – CoF 298ms Payments – PIS 644ms Products 421ms Standing Orders – AIS 506ms Standing Orders – PIS 527ms Statements 504ms Transactions 333ms Barclays Response times (milliseconds): May 2022 Account Requests – AIS 184ms Account Requests – CoF 357ms Accounts 294ms Balances 360ms Beneficiaries 473ms Direct Debits 492ms Payments – AIS 475ms Payments – CoF 623ms Payments – PIS 481ms Products 762ms Standing Orders – AIS 399ms Standing Orders – PIS 418ms Statements 41ms Transactions 425ms Cater Allen Response times (milliseconds): May 2022 Account Requests – AIS 66ms Accounts 115ms Balances 88ms Beneficiaries 61ms Direct Debits 48ms Payments – AIS 73ms Payments – PIS 74ms payments-VRP 44ms Products 149ms Standing Orders – AIS 70ms Statements 60ms Transactions 127ms Danske Bank Response times (milliseconds): May 2022 Account Requests – AIS 63ms Account Requests – CoF 206ms Accounts 548ms Balances 357ms Beneficiaries 307ms Direct Debits 531ms Payments – AIS 236ms Payments – CoF 185ms Payments – PIS 246ms Products 134ms Standing Orders – AIS 621ms Standing Orders – PIS 197ms Transactions 696ms First Direct Response times (milliseconds): May 2022 Account Requests – AIS 180ms Account Requests – CoF 587ms Accounts 450ms Balances 495ms Beneficiaries 649ms Direct Debits 437ms Payments – AIS 693ms Payments – CoF 688ms Payments – PIS 297ms payments-VRP 581ms Products 896ms Standing Orders – AIS 416ms Standing Orders – PIS 414ms Transactions 626ms Halifax Response times (milliseconds): May 2022 Account Requests – AIS 331ms Account Requests – CoF 398ms Accounts 228ms Balances 280ms Beneficiaries 394ms Direct Debits 536ms Payments – CoF 297ms Payments – PIS 634ms Products 420ms Standing Orders – AIS 509ms Standing Orders – PIS 632ms Statements 519ms Transactions 340ms HSBC Business Response times (milliseconds): May 2022 Account Requests – AIS 236ms Account Requests – CoF 1,279ms Accounts 464ms Balances 470ms Beneficiaries 543ms Direct Debits 432ms Payments – AIS 792ms Payments – CoF 643ms Payments – PIS 731ms payments-VRP 898ms Products 828ms Standing Orders – AIS 426ms Standing Orders – PIS 564ms Transactions 584ms HSBC Kinetic Response times (milliseconds): May 2022 Account Requests – AIS 205ms Account Requests – CoF 757ms Accounts 788ms Balances 708ms Beneficiaries 689ms Direct Debits 1,015ms Payments – AIS 1,140ms Payments – CoF 907ms Payments – PIS 260ms payments-VRP 782ms Products 1,400ms Standing Orders – AIS 1,175ms Standing Orders – PIS 329ms Transactions 677ms HSBC Personal Response times (milliseconds): May 2022 Account Requests – AIS 183ms Account Requests – CoF 606ms Accounts 440ms Balances 492ms Beneficiaries 646ms Direct Debits 665ms Payments – AIS 709ms Payments – CoF 675ms Payments – PIS 319ms payments-VRP 525ms Products 885ms Standing Orders – AIS 687ms Standing Orders – PIS 357ms Transactions 631ms Lloyds Response times (milliseconds): May 2022 Account Requests – AIS 330ms Account Requests – CoF 395ms Accounts 227ms Balances 277ms Beneficiaries 384ms Direct Debits 546ms Payments – CoF 296ms Payments – PIS 832ms Products 420ms Standing Orders – AIS 504ms Standing Orders – PIS 744ms Statements 561ms Transactions 332ms MBNA Response times (milliseconds): May 2022 Account Requests – AIS 343ms Accounts 227ms Balances 351ms Beneficiaries 313ms Direct Debits 269ms Products 209ms Standing Orders – AIS 244ms Statements 502ms Transactions 395ms Nationwide Building Society Response times (milliseconds): May 2022 Account Requests – AIS 90ms Account Requests – CoF 501ms Accounts 356ms Balances 491ms Beneficiaries 644ms Direct Debits 1,443ms Payments – AIS 1,731ms Payments – CoF 425ms Payments – PIS 509ms Products 483ms Standing Orders – AIS 536ms Standing Orders – PIS 450ms Statements 682ms Transactions 328ms NWB Response times (milliseconds): May 2022 Account Requests – AIS 124ms Account Requests – CoF 447ms Accounts 556ms Balances 376ms Beneficiaries 288ms Direct Debits 249ms Payments – AIS 337ms Payments – CoF 204ms Payments – PIS 529ms Products 198ms Standing Orders – AIS 296ms Standing Orders – PIS 486ms Statements 560ms Transactions 436ms RBS Response times (milliseconds): May 2022 Account Requests – AIS 135ms Account Requests – CoF 519ms Accounts 581ms Balances 401ms Beneficiaries 306ms Direct Debits 261ms Payments – AIS 314ms Payments – CoF 218ms Payments – PIS 610ms Products 222ms Standing Orders – AIS 266ms Standing Orders – PIS 654ms Statements 512ms Transactions 451ms Santander UK plc Response times (milliseconds): May 2022 Account Requests – AIS 629ms Account Requests – CoF 737ms Accounts 686ms Balances 774ms Beneficiaries 1,151ms Direct Debits 793ms Payments – CoF 866ms Payments – PIS 507ms Products 664ms Standing Orders – AIS 794ms Standing Orders – PIS 671ms Statements 735ms Transactions 860ms UBN Response times (milliseconds): May 2022 Account Requests – AIS 151ms Account Requests – CoF 1,020ms Accounts 465ms Balances 467ms Beneficiaries 314ms Direct Debits 407ms Payments – AIS 354ms Payments – CoF 266ms Payments – PIS 566ms Products 301ms Standing Orders – AIS 304ms Standing Orders – PIS 608ms Statements 745ms Transactions 510ms
May 2022 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in May. Average API Response Time 455 milliseconds Notes on the data: This chart includes data from 9 providers and 19 brands in total.
May 2022 Average API availability by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in May. Notes on the data: This chart includes data from 9 providers and 19 brands in total.
May 2022 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): May 2022 Account Requests – AIS 206ms Accounts 206ms Balances 62ms Beneficiaries 12ms Payments – CoF 223ms Payments – PIS 94ms Products 145ms Standing Orders – PIS 163ms Statements 14ms Transactions 93ms AIB Group (UK) p.l.c. Response times (milliseconds): May 2022 Account Requests – AIS 209ms Accounts 210ms Balances 61ms Payments – CoF 177ms Payments – PIS 106ms Products 148ms Standing Orders – PIS 118ms Transactions 82ms Bank of Ireland UK Response times (milliseconds): May 2022 Account Requests – AIS 233ms Account Requests – CoF 562ms Accounts 491ms Balances 548ms Beneficiaries 5,653ms Payments – AIS 1,659ms Payments – CoF 1,292ms Payments – PIS 631ms Products 614ms Standing Orders – AIS 937ms Standing Orders – PIS 1,093ms Statements 1,125ms Transactions 548ms Bank of Scotland Response times (milliseconds): May 2022 Account Requests – AIS 331ms Account Requests – CoF 393ms Accounts 227ms Balances 277ms Beneficiaries 391ms Direct Debits 544ms Payments – CoF 298ms Payments – PIS 644ms Products 421ms Standing Orders – AIS 506ms Standing Orders – PIS 527ms Statements 504ms Transactions 333ms Barclays Response times (milliseconds): May 2022 Account Requests – AIS 184ms Account Requests – CoF 357ms Accounts 294ms Balances 360ms Beneficiaries 473ms Direct Debits 492ms Payments – AIS 475ms Payments – CoF 623ms Payments – PIS 481ms Products 762ms Standing Orders – AIS 399ms Standing Orders – PIS 418ms Statements 41ms Transactions 425ms Cater Allen Response times (milliseconds): May 2022 Account Requests – AIS 66ms Accounts 115ms Balances 88ms Beneficiaries 61ms Direct Debits 48ms Payments – AIS 73ms Payments – PIS 74ms payments-VRP 44ms Products 149ms Standing Orders – AIS 70ms Statements 60ms Transactions 127ms Danske Bank Response times (milliseconds): May 2022 Account Requests – AIS 63ms Account Requests – CoF 206ms Accounts 548ms Balances 357ms Beneficiaries 307ms Direct Debits 531ms Payments – AIS 236ms Payments – CoF 185ms Payments – PIS 246ms Products 134ms Standing Orders – AIS 621ms Standing Orders – PIS 197ms Transactions 696ms First Direct Response times (milliseconds): May 2022 Account Requests – AIS 180ms Account Requests – CoF 587ms Accounts 450ms Balances 495ms Beneficiaries 649ms Direct Debits 437ms Payments – AIS 693ms Payments – CoF 688ms Payments – PIS 297ms payments-VRP 581ms Products 896ms Standing Orders – AIS 416ms Standing Orders – PIS 414ms Transactions 626ms Halifax Response times (milliseconds): May 2022 Account Requests – AIS 331ms Account Requests – CoF 398ms Accounts 228ms Balances 280ms Beneficiaries 394ms Direct Debits 536ms Payments – CoF 297ms Payments – PIS 634ms Products 420ms Standing Orders – AIS 509ms Standing Orders – PIS 632ms Statements 519ms Transactions 340ms HSBC Business Response times (milliseconds): May 2022 Account Requests – AIS 236ms Account Requests – CoF 1,279ms Accounts 464ms Balances 470ms Beneficiaries 543ms Direct Debits 432ms Payments – AIS 792ms Payments – CoF 643ms Payments – PIS 731ms payments-VRP 898ms Products 828ms Standing Orders – AIS 426ms Standing Orders – PIS 564ms Transactions 584ms HSBC Kinetic Response times (milliseconds): May 2022 Account Requests – AIS 205ms Account Requests – CoF 757ms Accounts 788ms Balances 708ms Beneficiaries 689ms Direct Debits 1,015ms Payments – AIS 1,140ms Payments – CoF 907ms Payments – PIS 260ms payments-VRP 782ms Products 1,400ms Standing Orders – AIS 1,175ms Standing Orders – PIS 329ms Transactions 677ms HSBC Personal Response times (milliseconds): May 2022 Account Requests – AIS 183ms Account Requests – CoF 606ms Accounts 440ms Balances 492ms Beneficiaries 646ms Direct Debits 665ms Payments – AIS 709ms Payments – CoF 675ms Payments – PIS 319ms payments-VRP 525ms Products 885ms Standing Orders – AIS 687ms Standing Orders – PIS 357ms Transactions 631ms Lloyds Response times (milliseconds): May 2022 Account Requests – AIS 330ms Account Requests – CoF 395ms Accounts 227ms Balances 277ms Beneficiaries 384ms Direct Debits 546ms Payments – CoF 296ms Payments – PIS 832ms Products 420ms Standing Orders – AIS 504ms Standing Orders – PIS 744ms Statements 561ms Transactions 332ms MBNA Response times (milliseconds): May 2022 Account Requests – AIS 343ms Accounts 227ms Balances 351ms Beneficiaries 313ms Direct Debits 269ms Products 209ms Standing Orders – AIS 244ms Statements 502ms Transactions 395ms Nationwide Building Society Response times (milliseconds): May 2022 Account Requests – AIS 90ms Account Requests – CoF 501ms Accounts 356ms Balances 491ms Beneficiaries 644ms Direct Debits 1,443ms Payments – AIS 1,731ms Payments – CoF 425ms Payments – PIS 509ms Products 483ms Standing Orders – AIS 536ms Standing Orders – PIS 450ms Statements 682ms Transactions 328ms NWB Response times (milliseconds): May 2022 Account Requests – AIS 124ms Account Requests – CoF 447ms Accounts 556ms Balances 376ms Beneficiaries 288ms Direct Debits 249ms Payments – AIS 337ms Payments – CoF 204ms Payments – PIS 529ms Products 198ms Standing Orders – AIS 296ms Standing Orders – PIS 486ms Statements 560ms Transactions 436ms RBS Response times (milliseconds): May 2022 Account Requests – AIS 135ms Account Requests – CoF 519ms Accounts 581ms Balances 401ms Beneficiaries 306ms Direct Debits 261ms Payments – AIS 314ms Payments – CoF 218ms Payments – PIS 610ms Products 222ms Standing Orders – AIS 266ms Standing Orders – PIS 654ms Statements 512ms Transactions 451ms Santander UK plc Response times (milliseconds): May 2022 Account Requests – AIS 629ms Account Requests – CoF 737ms Accounts 686ms Balances 774ms Beneficiaries 1,151ms Direct Debits 793ms Payments – CoF 866ms Payments – PIS 507ms Products 664ms Standing Orders – AIS 794ms Standing Orders – PIS 671ms Statements 735ms Transactions 860ms UBN Response times (milliseconds): May 2022 Account Requests – AIS 151ms Account Requests – CoF 1,020ms Accounts 465ms Balances 467ms Beneficiaries 314ms Direct Debits 407ms Payments – AIS 354ms Payments – CoF 266ms Payments – PIS 566ms Products 301ms Standing Orders – AIS 304ms Standing Orders – PIS 608ms Statements 745ms Transactions 510ms
Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand May 2022 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Successful API calls Total calls 1,020,594,344 % of overall total calls 99.38% AIS Total calls 887,538,002 % of overall total calls 86.43% PIS Total calls 21,469,983 % of overall total calls 2.09% May 2022 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. May 2022 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. May 2022 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. May 2022 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May.
May 2022 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Successful API calls Total calls 1,020,594,344 % of overall total calls 99.38% AIS Total calls 887,538,002 % of overall total calls 86.43% PIS Total calls 21,469,983 % of overall total calls 2.09%
May 2022 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May.
May 2022 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May.
May 2022 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May.
May 2022 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May.
Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand May 2022 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Failed API Calls Total calls 6,334,068 % of overall total calls 0.62% Business Total calls 5,031,115 % of overall total calls 0.49% Technical Total calls 1,302,953 % of overall total calls 0.13% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. May 2022 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. May 2022 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. May 2022 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
May 2022 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Failed API Calls Total calls 6,334,068 % of overall total calls 0.62% Business Total calls 5,031,115 % of overall total calls 0.49% Technical Total calls 1,302,953 % of overall total calls 0.13% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
May 2022 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
May 2022 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
May 2022 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
Rejected API calls Rejected API calls by brand May 2022 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Rejected API Calls Total calls 749,486 % of overall total calls 0.073% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and are therefore excluded from brand level reporting. May 2022 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and are therefore excluded from brand level reporting.
May 2022 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Rejected API Calls Total calls 749,486 % of overall total calls 0.073% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and are therefore excluded from brand level reporting.
May 2022 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and are therefore excluded from brand level reporting.