API Performance StatsSelect a month:July 2021June 2021May 2021April 2021March 2021February 2021January 2021December 2020November 2020October 2020September 2020August 2020July 2020June 2020May 2020April 2020March 2020February 2020January 2020December 2019November 2019October 2019September 2019August 2019July 2019June 2019May 2019April 2019March 2019February 2019January 2019December 2018November 2018October 2018September 2018August 2018Download historical data:Download dataHistoric Data Download (CSV)Historic Data Dowload (PDF) Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.March 2021: Please note that this month’s Average API Availability figures have been disproportionately affected by the data provided by a single ASPSP, who experienced extended downtime on a single endpoint that typically accounts for <0.05% of API call volumes – Average API Availability excluding the affected endpoint was 99.22%.Notes on the data: Average API availability is based on data submitted by account providers (ASPSPs) to Open Banking. May-July 2018 includes data from 8 providers. August 2018 onwards includes data from 9 providers and 16 brands in total. In June 2019, the number of brands increased to 17. In July 2019 this increased to 18 brands. Since May 2020 we have 19 brands Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking. May-July 2018 includes data from 8 providers. August 2018 onwards includes data from 9 providers and 16 brands in total. In June 2019, the number of brands increased to 17. In July 2019 this increased to 18 brands. Since May 2020 we have 19 brands. Data to calculate weighted availability was not collected prior to September 2019, and does not include Bank of Ireland as data is not provided. Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking. May-July 2018 includes data from 8 providers. August 2018 onwards includes data from 9 providers and 16 brands in total. In June 2019, the number of brands increased to 17. In July 2019 this increased to 18 brands. Since May 2020 we have 19 brands Successful Payments This chart shows the number of successful payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking since July 2020. Since July 2020 we have 19 brands. Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking. May-July 2018 includes data from 8 providers. August to November 2018 includes data from 8 providers and 15 brands in total. December 2018 onwards includes data from 9 providers and 16 brands. In June 2019, the number of brands increased to 17. In July 2019 this increased to 18 brands. Since May 2020 we have 19 brands July key performance metrics 99.53% Average API availability – unweighted 530ms Average API response time 98.94% Successful API calls (%) 99.76% Average API availability – weighted 839.9m Successful API calls (actual) 1.14% Failed/Rejected API calls Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted July 2021 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Average API availability 99.53% Core hours (06:00-00:00) 99.76% Non core hours (00:00-06:00) 98.82% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2021 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2021 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2021 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2021 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2021 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2021 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds M&S Bank MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: July 2021 Account Requests – AIS 99.73% Account Requests – CoF 99.64% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.64% Payments – PIS 98.59% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: July 2021 Account Requests – AIS 99.73% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.13% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.13% Statements 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: July 2021 Account Requests – AIS 98.45% Accounts 98.49% Balances 98.49% Beneficiaries 98.49% Direct Debits 99.6% Payments – AIS 99.56% Payments – PIS 98.45% Products 98.45% Standing Orders – AIS 98.45% Standing Orders – PIS 98.89% Statements 98.45% Transactions 98.49% Bank of Scotland Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% Barclays Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: July 2021 Account Requests – AIS 98.39% Accounts 98.39% Balances 98.39% Beneficiaries 98.92% Direct Debits 98.92% Payments – AIS 98.92% Payments – PIS 98.39% Products 98.92% Standing Orders – AIS 98.92% Standing Orders – PIS 99.46% Statements 98.92% Transactions 98.39% Danske Bank Availability by Endpoint Category: July 2021 Account Requests – AIS 99.68% Account Requests – CoF 100.0% Accounts 99.13% Balances 99.13% Beneficiaries 99.71% Direct Debits 99.81% Payments – AIS 100.0% Payments – CoF 99.62% Payments – PIS 99.43% Products 100.0% Standing Orders – AIS 99.81% Standing Orders – PIS 100.0% Transactions 99.13% First Direct Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.98% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.86% Halifax Availability by Endpoint Category: July 2021 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 99.99% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.82% HSBC Business Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.72% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.93% HSBC Personal Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.64% Products 99.99% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.87% Lloyds Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.63% M&S Bank Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.95% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.72% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.96% MBNA Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.89% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.9% Nationwide Building Society Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 99.99% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% NWB Availability by Endpoint Category: July 2021 Account Requests – AIS 99.98% Account Requests – CoF 99.98% Accounts 99.98% Balances 99.98% Beneficiaries 99.98% Direct Debits 99.98% Payments – AIS 99.98% Payments – CoF 99.98% Payments – PIS 99.83% Products 99.98% Standing Orders – AIS 99.98% Standing Orders – PIS 99.83% Transactions 99.98% RBS Availability by Endpoint Category: July 2021 Account Requests – AIS 99.98% Account Requests – CoF 99.98% Accounts 99.98% Balances 99.98% Beneficiaries 99.98% Direct Debits 99.98% Payments – AIS 99.98% Payments – CoF 99.98% Payments – PIS 99.98% Products 99.98% Standing Orders – AIS 99.98% Standing Orders – PIS 99.98% Transactions 99.98% Santander UK plc Availability by Endpoint Category: July 2021 Account Requests – AIS 99.68% Account Requests – CoF 99.85% Accounts 99.68% Balances 99.68% Beneficiaries 99.68% Direct Debits 99.68% Payments – AIS 100.0% Payments – CoF 99.85% Payments – PIS 99.85% Products 99.68% Standing Orders – AIS 99.68% Standing Orders – PIS 99.85% Statements 99.68% Transactions 99.68% UBN Availability by Endpoint Category: July 2021 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.97% Payments – AIS 100.0% Payments – CoF 99.98% Payments – PIS 99.97% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.97% Transactions 99.97% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted July 2021 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Average weighted API availability 99.76% Core hours (06:00-00:00) 99.88% Non core hours (00:00-06:00) 99.88% Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. July 2021 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. July 2021 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. July 2021 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. July 2021 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. July 2021 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. July 2021 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds M&S Bank MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: July 2021 Account Requests – AIS 99.73% Account Requests – CoF 99.76% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.64% Payments – PIS 98.95% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: July 2021 Account Requests – AIS 99.73% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.13% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.27% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% Barclays Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: July 2021 Account Requests – AIS 98.39% Accounts 98.39% Balances 98.39% Beneficiaries 98.92% Direct Debits 98.92% Payments – AIS 98.92% Payments – PIS 98.62% Products 98.92% Standing Orders – AIS 98.92% Standing Orders – PIS 99.28% Statements 98.92% Transactions 98.39% Danske Bank Availability by Endpoint Category: July 2021 Account Requests – AIS 99.73% Account Requests – CoF 100.0% Accounts 99.13% Balances 99.13% Beneficiaries 99.72% Direct Debits 99.81% Payments – AIS 100.0% Payments – CoF 99.62% Payments – PIS 99.81% Products 100.0% Standing Orders – AIS 99.81% Standing Orders – PIS 100.0% Transactions 99.13% First Direct Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.86% Halifax Availability by Endpoint Category: July 2021 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 99.99% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.82% HSBC Business Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.88% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.93% HSBC Personal Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.84% Products 99.99% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.87% Lloyds Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.63% M&S Bank Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.81% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.96% MBNA Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.89% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 99.9% Nationwide Building Society Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 99.99% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% NWB Availability by Endpoint Category: July 2021 Account Requests – AIS 99.98% Account Requests – CoF 99.98% Accounts 99.98% Balances 99.98% Beneficiaries 99.98% Direct Debits 99.98% Payments – AIS 99.98% Payments – CoF 99.98% Payments – PIS 99.83% Products 99.98% Standing Orders – AIS 99.98% Standing Orders – PIS 99.86% Transactions 99.98% RBS Availability by Endpoint Category: July 2021 Account Requests – AIS 99.98% Account Requests – CoF 99.98% Accounts 99.98% Balances 99.98% Beneficiaries 99.98% Direct Debits 99.98% Payments – AIS 99.98% Payments – CoF 99.98% Payments – PIS 99.98% Products 99.98% Standing Orders – AIS 99.98% Standing Orders – PIS 99.99% Transactions 99.98% Santander UK plc Availability by Endpoint Category: July 2021 Account Requests – AIS 99.68% Account Requests – CoF 99.85% Accounts 99.68% Balances 99.68% Beneficiaries 99.68% Direct Debits 99.68% Payments – CoF 99.85% Payments – PIS 99.85% Products 99.68% Standing Orders – AIS 99.68% Standing Orders – PIS 99.88% Statements 99.68% Transactions 99.68% UBN Availability by Endpoint Category: July 2021 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.97% Payments – AIS 100.0% Payments – CoF 99.98% Payments – PIS 99.97% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.97% Transactions 99.97% Average API response times Average API response times by brand Response times by brand July 2021 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in July. Average API Response Time 530 milliseconds Notes on the data: This chart includes data from 9 providers and 19 brands in total. July 2021 Average API availability by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: This chart includes data from 9 providers and 19 brands in total. July 2021 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds M&S Bank MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): July 2021 Account Requests – AIS 478ms Account Requests – CoF 421ms Accounts 488ms Balances 75ms Beneficiaries 221ms Direct Debits 82ms Payments – CoF 219ms Payments – PIS 113ms Products 81ms Standing Orders – AIS 113ms Standing Orders – PIS 194ms Statements 16ms Transactions 165ms AIB Group (UK) p.l.c. Response times (milliseconds): July 2021 Account Requests – AIS 495ms Account Requests – CoF 209ms Accounts 477ms Balances 73ms Beneficiaries 144ms Direct Debits 87ms Payments – CoF 205ms Payments – PIS 127ms Products 82ms Standing Orders – AIS 117ms Standing Orders – PIS 137ms Statements 23ms Transactions 140ms Bank of Ireland UK Response times (milliseconds): July 2021 Account Requests – AIS 276ms Accounts 472ms Balances 501ms Beneficiaries 719ms Direct Debits 83ms Payments – AIS 593ms Payments – PIS 739ms Products 439ms Standing Orders – AIS 555ms Standing Orders – PIS 749ms Statements 787ms Transactions 503ms Bank of Scotland Response times (milliseconds): July 2021 Account Requests – AIS 321ms Account Requests – CoF 639ms Accounts 240ms Balances 258ms Beneficiaries 497ms Direct Debits 398ms Payments – AIS 1,032ms Payments – CoF 321ms Payments – PIS 979ms Products 520ms Standing Orders – AIS 391ms Standing Orders – PIS 574ms Statements 849ms Transactions 350ms Barclays Response times (milliseconds): July 2021 Account Requests – AIS 198ms Account Requests – CoF 407ms Accounts 583ms Balances 354ms Beneficiaries 431ms Direct Debits 426ms Payments – AIS 974ms Payments – PIS 409ms Products 713ms Standing Orders – AIS 341ms Standing Orders – PIS 441ms Statements 1,663ms Transactions 404ms Cater Allen Response times (milliseconds): July 2021 Account Requests – AIS 198ms Accounts 119ms Balances 79ms Beneficiaries 41ms Direct Debits 38ms Payments – AIS 37ms Payments – PIS 291ms Products 60ms Standing Orders – AIS 38ms Standing Orders – PIS 188ms Statements 37ms Transactions 84ms Danske Bank Response times (milliseconds): July 2021 Account Requests – AIS 199ms Account Requests – CoF 286ms Accounts 1,020ms Balances 543ms Beneficiaries 1,138ms Direct Debits 805ms Payments – AIS 648ms Payments – CoF 380ms Payments – PIS 442ms Products 230ms Standing Orders – AIS 1,426ms Standing Orders – PIS 413ms Transactions 993ms First Direct Response times (milliseconds): July 2021 Account Requests – AIS 248ms Account Requests – CoF 680ms Accounts 466ms Balances 497ms Beneficiaries 648ms Direct Debits 645ms Payments – AIS 1,514ms Payments – CoF 717ms Payments – PIS 730ms Products 915ms Standing Orders – AIS 760ms Standing Orders – PIS 758ms Transactions 692ms Halifax Response times (milliseconds): July 2021 Account Requests – AIS 319ms Account Requests – CoF 627ms Accounts 257ms Balances 259ms Beneficiaries 445ms Direct Debits 389ms Payments – AIS 713ms Payments – CoF 318ms Payments – PIS 912ms Products 513ms Standing Orders – AIS 391ms Standing Orders – PIS 702ms Statements 4,342ms Transactions 352ms HSBC Business Response times (milliseconds): July 2021 Account Requests – AIS 307ms Account Requests – CoF 1,053ms Accounts 648ms Balances 655ms Beneficiaries 894ms Direct Debits 2,056ms Payments – AIS 2,649ms Payments – CoF 1,310ms Payments – PIS 1,501ms Products 944ms Standing Orders – AIS 2,775ms Standing Orders – PIS 1,382ms Transactions 829ms HSBC Personal Response times (milliseconds): July 2021 Account Requests – AIS 247ms Account Requests – CoF 700ms Accounts 451ms Balances 491ms Beneficiaries 635ms Direct Debits 633ms Payments – AIS 1,128ms Payments – CoF 694ms Payments – PIS 758ms Products 899ms Standing Orders – AIS 796ms Standing Orders – PIS 741ms Transactions 693ms Lloyds Response times (milliseconds): July 2021 Account Requests – AIS 320ms Account Requests – CoF 657ms Accounts 266ms Balances 257ms Beneficiaries 428ms Direct Debits 394ms Payments – AIS 1,020ms Payments – CoF 352ms Payments – PIS 1,095ms Products 518ms Standing Orders – AIS 395ms Standing Orders – PIS 835ms Statements 3,809ms Transactions 350ms M&S Bank Response times (milliseconds): July 2021 Account Requests – AIS 251ms Account Requests – CoF 491ms Accounts 532ms Balances 513ms Beneficiaries 711ms Direct Debits 1,000ms Payments – AIS 1,494ms Payments – CoF 951ms Payments – PIS 761ms Products 522ms Standing Orders – AIS 923ms Standing Orders – PIS 577ms Transactions 717ms MBNA Response times (milliseconds): July 2021 Account Requests – AIS 329ms Account Requests – CoF 2,008ms Accounts 246ms Balances 356ms Beneficiaries 449ms Direct Debits 365ms Payments – AIS 428ms Products 216ms Standing Orders – AIS 386ms Statements 878ms Transactions 401ms Nationwide Building Society Response times (milliseconds): July 2021 Account Requests – AIS 125ms Account Requests – CoF 594ms Accounts 508ms Balances 545ms Beneficiaries 619ms Direct Debits 422ms Payments – AIS 2,551ms Payments – CoF 583ms Payments – PIS 756ms Products 506ms Standing Orders – AIS 323ms Standing Orders – PIS 622ms Statements 1,465ms Transactions 449ms NWB Response times (milliseconds): July 2021 Account Requests – AIS 129ms Account Requests – CoF 484ms Accounts 504ms Balances 364ms Beneficiaries 283ms Direct Debits 243ms Payments – AIS 300ms Payments – CoF 207ms Payments – PIS 426ms Products 201ms Standing Orders – AIS 279ms Standing Orders – PIS 352ms Transactions 409ms RBS Response times (milliseconds): July 2021 Account Requests – AIS 138ms Account Requests – CoF 530ms Accounts 537ms Balances 366ms Beneficiaries 263ms Direct Debits 221ms Payments – AIS 250ms Payments – CoF 222ms Payments – PIS 469ms Products 127ms Standing Orders – AIS 219ms Standing Orders – PIS 338ms Transactions 344ms Santander UK plc Response times (milliseconds): July 2021 Account Requests – AIS 492ms Account Requests – CoF 562ms Accounts 544ms Balances 584ms Beneficiaries 772ms Direct Debits 566ms Payments – CoF 654ms Payments – PIS 363ms Products 471ms Standing Orders – AIS 568ms Standing Orders – PIS 446ms Statements 552ms Transactions 691ms UBN Response times (milliseconds): July 2021 Account Requests – AIS 168ms Account Requests – CoF 457ms Accounts 507ms Balances 482ms Beneficiaries 276ms Direct Debits 220ms Payments – AIS 249ms Payments – CoF 270ms Payments – PIS 573ms Products 160ms Standing Orders – AIS 207ms Standing Orders – PIS 345ms Transactions 434ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand July 2021 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Successful API calls Total calls 839,895,494 % of overall total calls 98.94% AIS Total calls 769,447,977 % of overall total calls 90.65% PIS Total calls 8,778,214 % of overall total calls 1.03% July 2021 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. July 2021 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. July 2021 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. July 2021 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand July 2021 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed API Calls Total calls 8,960,458 % of overall total calls 1.06% Business Total calls 7,862,398 % of overall total calls 0.93% Technical Total calls 1,098,060 % of overall total calls 0.13% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. July 2021 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. July 2021 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. July 2021 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand July 2021 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Rejected API Calls Total calls 690,679 % of overall total calls 0.081% July 2021 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.
API Performance StatsSelect a month:July 2021June 2021May 2021April 2021March 2021February 2021January 2021December 2020November 2020October 2020September 2020August 2020July 2020June 2020May 2020April 2020March 2020February 2020January 2020December 2019November 2019October 2019September 2019August 2019July 2019June 2019May 2019April 2019March 2019February 2019January 2019December 2018November 2018October 2018September 2018August 2018Download historical data:Download dataHistoric Data Download (CSV)Historic Data Dowload (PDF)
Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.March 2021: Please note that this month’s Average API Availability figures have been disproportionately affected by the data provided by a single ASPSP, who experienced extended downtime on a single endpoint that typically accounts for <0.05% of API call volumes – Average API Availability excluding the affected endpoint was 99.22%.Notes on the data: Average API availability is based on data submitted by account providers (ASPSPs) to Open Banking. May-July 2018 includes data from 8 providers. August 2018 onwards includes data from 9 providers and 16 brands in total. In June 2019, the number of brands increased to 17. In July 2019 this increased to 18 brands. Since May 2020 we have 19 brands
Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking. May-July 2018 includes data from 8 providers. August 2018 onwards includes data from 9 providers and 16 brands in total. In June 2019, the number of brands increased to 17. In July 2019 this increased to 18 brands. Since May 2020 we have 19 brands. Data to calculate weighted availability was not collected prior to September 2019, and does not include Bank of Ireland as data is not provided.
Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking. May-July 2018 includes data from 8 providers. August 2018 onwards includes data from 9 providers and 16 brands in total. In June 2019, the number of brands increased to 17. In July 2019 this increased to 18 brands. Since May 2020 we have 19 brands
Successful Payments This chart shows the number of successful payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking since July 2020. Since July 2020 we have 19 brands.
Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking. May-July 2018 includes data from 8 providers. August to November 2018 includes data from 8 providers and 15 brands in total. December 2018 onwards includes data from 9 providers and 16 brands. In June 2019, the number of brands increased to 17. In July 2019 this increased to 18 brands. Since May 2020 we have 19 brands
July key performance metrics 99.53% Average API availability – unweighted 530ms Average API response time 98.94% Successful API calls (%) 99.76% Average API availability – weighted 839.9m Successful API calls (actual) 1.14% Failed/Rejected API calls Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted July 2021 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Average API availability 99.53% Core hours (06:00-00:00) 99.76% Non core hours (00:00-06:00) 98.82% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2021 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2021 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2021 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2021 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2021 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2021 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds M&S Bank MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: July 2021 Account Requests – AIS 99.73% Account Requests – CoF 99.64% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.64% Payments – PIS 98.59% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: July 2021 Account Requests – AIS 99.73% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.13% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.13% Statements 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: July 2021 Account Requests – AIS 98.45% Accounts 98.49% Balances 98.49% Beneficiaries 98.49% Direct Debits 99.6% Payments – AIS 99.56% Payments – PIS 98.45% Products 98.45% Standing Orders – AIS 98.45% Standing Orders – PIS 98.89% Statements 98.45% Transactions 98.49% Bank of Scotland Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% Barclays Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: July 2021 Account Requests – AIS 98.39% Accounts 98.39% Balances 98.39% Beneficiaries 98.92% Direct Debits 98.92% Payments – AIS 98.92% Payments – PIS 98.39% Products 98.92% Standing Orders – AIS 98.92% Standing Orders – PIS 99.46% Statements 98.92% Transactions 98.39% Danske Bank Availability by Endpoint Category: July 2021 Account Requests – AIS 99.68% Account Requests – CoF 100.0% Accounts 99.13% Balances 99.13% Beneficiaries 99.71% Direct Debits 99.81% Payments – AIS 100.0% Payments – CoF 99.62% Payments – PIS 99.43% Products 100.0% Standing Orders – AIS 99.81% Standing Orders – PIS 100.0% Transactions 99.13% First Direct Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.98% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.86% Halifax Availability by Endpoint Category: July 2021 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 99.99% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.82% HSBC Business Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.72% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.93% HSBC Personal Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.64% Products 99.99% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.87% Lloyds Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.63% M&S Bank Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.95% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.72% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.96% MBNA Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.89% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.9% Nationwide Building Society Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 99.99% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% NWB Availability by Endpoint Category: July 2021 Account Requests – AIS 99.98% Account Requests – CoF 99.98% Accounts 99.98% Balances 99.98% Beneficiaries 99.98% Direct Debits 99.98% Payments – AIS 99.98% Payments – CoF 99.98% Payments – PIS 99.83% Products 99.98% Standing Orders – AIS 99.98% Standing Orders – PIS 99.83% Transactions 99.98% RBS Availability by Endpoint Category: July 2021 Account Requests – AIS 99.98% Account Requests – CoF 99.98% Accounts 99.98% Balances 99.98% Beneficiaries 99.98% Direct Debits 99.98% Payments – AIS 99.98% Payments – CoF 99.98% Payments – PIS 99.98% Products 99.98% Standing Orders – AIS 99.98% Standing Orders – PIS 99.98% Transactions 99.98% Santander UK plc Availability by Endpoint Category: July 2021 Account Requests – AIS 99.68% Account Requests – CoF 99.85% Accounts 99.68% Balances 99.68% Beneficiaries 99.68% Direct Debits 99.68% Payments – AIS 100.0% Payments – CoF 99.85% Payments – PIS 99.85% Products 99.68% Standing Orders – AIS 99.68% Standing Orders – PIS 99.85% Statements 99.68% Transactions 99.68% UBN Availability by Endpoint Category: July 2021 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.97% Payments – AIS 100.0% Payments – CoF 99.98% Payments – PIS 99.97% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.97% Transactions 99.97% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted July 2021 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Average weighted API availability 99.76% Core hours (06:00-00:00) 99.88% Non core hours (00:00-06:00) 99.88% Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. July 2021 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. July 2021 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. July 2021 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. July 2021 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. July 2021 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. July 2021 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds M&S Bank MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: July 2021 Account Requests – AIS 99.73% Account Requests – CoF 99.76% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.64% Payments – PIS 98.95% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: July 2021 Account Requests – AIS 99.73% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.13% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.27% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% Barclays Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: July 2021 Account Requests – AIS 98.39% Accounts 98.39% Balances 98.39% Beneficiaries 98.92% Direct Debits 98.92% Payments – AIS 98.92% Payments – PIS 98.62% Products 98.92% Standing Orders – AIS 98.92% Standing Orders – PIS 99.28% Statements 98.92% Transactions 98.39% Danske Bank Availability by Endpoint Category: July 2021 Account Requests – AIS 99.73% Account Requests – CoF 100.0% Accounts 99.13% Balances 99.13% Beneficiaries 99.72% Direct Debits 99.81% Payments – AIS 100.0% Payments – CoF 99.62% Payments – PIS 99.81% Products 100.0% Standing Orders – AIS 99.81% Standing Orders – PIS 100.0% Transactions 99.13% First Direct Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.86% Halifax Availability by Endpoint Category: July 2021 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 99.99% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.82% HSBC Business Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.88% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.93% HSBC Personal Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.84% Products 99.99% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.87% Lloyds Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.63% M&S Bank Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.81% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.96% MBNA Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.89% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 99.9% Nationwide Building Society Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 99.99% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% NWB Availability by Endpoint Category: July 2021 Account Requests – AIS 99.98% Account Requests – CoF 99.98% Accounts 99.98% Balances 99.98% Beneficiaries 99.98% Direct Debits 99.98% Payments – AIS 99.98% Payments – CoF 99.98% Payments – PIS 99.83% Products 99.98% Standing Orders – AIS 99.98% Standing Orders – PIS 99.86% Transactions 99.98% RBS Availability by Endpoint Category: July 2021 Account Requests – AIS 99.98% Account Requests – CoF 99.98% Accounts 99.98% Balances 99.98% Beneficiaries 99.98% Direct Debits 99.98% Payments – AIS 99.98% Payments – CoF 99.98% Payments – PIS 99.98% Products 99.98% Standing Orders – AIS 99.98% Standing Orders – PIS 99.99% Transactions 99.98% Santander UK plc Availability by Endpoint Category: July 2021 Account Requests – AIS 99.68% Account Requests – CoF 99.85% Accounts 99.68% Balances 99.68% Beneficiaries 99.68% Direct Debits 99.68% Payments – CoF 99.85% Payments – PIS 99.85% Products 99.68% Standing Orders – AIS 99.68% Standing Orders – PIS 99.88% Statements 99.68% Transactions 99.68% UBN Availability by Endpoint Category: July 2021 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.97% Payments – AIS 100.0% Payments – CoF 99.98% Payments – PIS 99.97% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.97% Transactions 99.97% Average API response times Average API response times by brand Response times by brand July 2021 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in July. Average API Response Time 530 milliseconds Notes on the data: This chart includes data from 9 providers and 19 brands in total. July 2021 Average API availability by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: This chart includes data from 9 providers and 19 brands in total. July 2021 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds M&S Bank MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): July 2021 Account Requests – AIS 478ms Account Requests – CoF 421ms Accounts 488ms Balances 75ms Beneficiaries 221ms Direct Debits 82ms Payments – CoF 219ms Payments – PIS 113ms Products 81ms Standing Orders – AIS 113ms Standing Orders – PIS 194ms Statements 16ms Transactions 165ms AIB Group (UK) p.l.c. Response times (milliseconds): July 2021 Account Requests – AIS 495ms Account Requests – CoF 209ms Accounts 477ms Balances 73ms Beneficiaries 144ms Direct Debits 87ms Payments – CoF 205ms Payments – PIS 127ms Products 82ms Standing Orders – AIS 117ms Standing Orders – PIS 137ms Statements 23ms Transactions 140ms Bank of Ireland UK Response times (milliseconds): July 2021 Account Requests – AIS 276ms Accounts 472ms Balances 501ms Beneficiaries 719ms Direct Debits 83ms Payments – AIS 593ms Payments – PIS 739ms Products 439ms Standing Orders – AIS 555ms Standing Orders – PIS 749ms Statements 787ms Transactions 503ms Bank of Scotland Response times (milliseconds): July 2021 Account Requests – AIS 321ms Account Requests – CoF 639ms Accounts 240ms Balances 258ms Beneficiaries 497ms Direct Debits 398ms Payments – AIS 1,032ms Payments – CoF 321ms Payments – PIS 979ms Products 520ms Standing Orders – AIS 391ms Standing Orders – PIS 574ms Statements 849ms Transactions 350ms Barclays Response times (milliseconds): July 2021 Account Requests – AIS 198ms Account Requests – CoF 407ms Accounts 583ms Balances 354ms Beneficiaries 431ms Direct Debits 426ms Payments – AIS 974ms Payments – PIS 409ms Products 713ms Standing Orders – AIS 341ms Standing Orders – PIS 441ms Statements 1,663ms Transactions 404ms Cater Allen Response times (milliseconds): July 2021 Account Requests – AIS 198ms Accounts 119ms Balances 79ms Beneficiaries 41ms Direct Debits 38ms Payments – AIS 37ms Payments – PIS 291ms Products 60ms Standing Orders – AIS 38ms Standing Orders – PIS 188ms Statements 37ms Transactions 84ms Danske Bank Response times (milliseconds): July 2021 Account Requests – AIS 199ms Account Requests – CoF 286ms Accounts 1,020ms Balances 543ms Beneficiaries 1,138ms Direct Debits 805ms Payments – AIS 648ms Payments – CoF 380ms Payments – PIS 442ms Products 230ms Standing Orders – AIS 1,426ms Standing Orders – PIS 413ms Transactions 993ms First Direct Response times (milliseconds): July 2021 Account Requests – AIS 248ms Account Requests – CoF 680ms Accounts 466ms Balances 497ms Beneficiaries 648ms Direct Debits 645ms Payments – AIS 1,514ms Payments – CoF 717ms Payments – PIS 730ms Products 915ms Standing Orders – AIS 760ms Standing Orders – PIS 758ms Transactions 692ms Halifax Response times (milliseconds): July 2021 Account Requests – AIS 319ms Account Requests – CoF 627ms Accounts 257ms Balances 259ms Beneficiaries 445ms Direct Debits 389ms Payments – AIS 713ms Payments – CoF 318ms Payments – PIS 912ms Products 513ms Standing Orders – AIS 391ms Standing Orders – PIS 702ms Statements 4,342ms Transactions 352ms HSBC Business Response times (milliseconds): July 2021 Account Requests – AIS 307ms Account Requests – CoF 1,053ms Accounts 648ms Balances 655ms Beneficiaries 894ms Direct Debits 2,056ms Payments – AIS 2,649ms Payments – CoF 1,310ms Payments – PIS 1,501ms Products 944ms Standing Orders – AIS 2,775ms Standing Orders – PIS 1,382ms Transactions 829ms HSBC Personal Response times (milliseconds): July 2021 Account Requests – AIS 247ms Account Requests – CoF 700ms Accounts 451ms Balances 491ms Beneficiaries 635ms Direct Debits 633ms Payments – AIS 1,128ms Payments – CoF 694ms Payments – PIS 758ms Products 899ms Standing Orders – AIS 796ms Standing Orders – PIS 741ms Transactions 693ms Lloyds Response times (milliseconds): July 2021 Account Requests – AIS 320ms Account Requests – CoF 657ms Accounts 266ms Balances 257ms Beneficiaries 428ms Direct Debits 394ms Payments – AIS 1,020ms Payments – CoF 352ms Payments – PIS 1,095ms Products 518ms Standing Orders – AIS 395ms Standing Orders – PIS 835ms Statements 3,809ms Transactions 350ms M&S Bank Response times (milliseconds): July 2021 Account Requests – AIS 251ms Account Requests – CoF 491ms Accounts 532ms Balances 513ms Beneficiaries 711ms Direct Debits 1,000ms Payments – AIS 1,494ms Payments – CoF 951ms Payments – PIS 761ms Products 522ms Standing Orders – AIS 923ms Standing Orders – PIS 577ms Transactions 717ms MBNA Response times (milliseconds): July 2021 Account Requests – AIS 329ms Account Requests – CoF 2,008ms Accounts 246ms Balances 356ms Beneficiaries 449ms Direct Debits 365ms Payments – AIS 428ms Products 216ms Standing Orders – AIS 386ms Statements 878ms Transactions 401ms Nationwide Building Society Response times (milliseconds): July 2021 Account Requests – AIS 125ms Account Requests – CoF 594ms Accounts 508ms Balances 545ms Beneficiaries 619ms Direct Debits 422ms Payments – AIS 2,551ms Payments – CoF 583ms Payments – PIS 756ms Products 506ms Standing Orders – AIS 323ms Standing Orders – PIS 622ms Statements 1,465ms Transactions 449ms NWB Response times (milliseconds): July 2021 Account Requests – AIS 129ms Account Requests – CoF 484ms Accounts 504ms Balances 364ms Beneficiaries 283ms Direct Debits 243ms Payments – AIS 300ms Payments – CoF 207ms Payments – PIS 426ms Products 201ms Standing Orders – AIS 279ms Standing Orders – PIS 352ms Transactions 409ms RBS Response times (milliseconds): July 2021 Account Requests – AIS 138ms Account Requests – CoF 530ms Accounts 537ms Balances 366ms Beneficiaries 263ms Direct Debits 221ms Payments – AIS 250ms Payments – CoF 222ms Payments – PIS 469ms Products 127ms Standing Orders – AIS 219ms Standing Orders – PIS 338ms Transactions 344ms Santander UK plc Response times (milliseconds): July 2021 Account Requests – AIS 492ms Account Requests – CoF 562ms Accounts 544ms Balances 584ms Beneficiaries 772ms Direct Debits 566ms Payments – CoF 654ms Payments – PIS 363ms Products 471ms Standing Orders – AIS 568ms Standing Orders – PIS 446ms Statements 552ms Transactions 691ms UBN Response times (milliseconds): July 2021 Account Requests – AIS 168ms Account Requests – CoF 457ms Accounts 507ms Balances 482ms Beneficiaries 276ms Direct Debits 220ms Payments – AIS 249ms Payments – CoF 270ms Payments – PIS 573ms Products 160ms Standing Orders – AIS 207ms Standing Orders – PIS 345ms Transactions 434ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand July 2021 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Successful API calls Total calls 839,895,494 % of overall total calls 98.94% AIS Total calls 769,447,977 % of overall total calls 90.65% PIS Total calls 8,778,214 % of overall total calls 1.03% July 2021 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. July 2021 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. July 2021 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. July 2021 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand July 2021 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed API Calls Total calls 8,960,458 % of overall total calls 1.06% Business Total calls 7,862,398 % of overall total calls 0.93% Technical Total calls 1,098,060 % of overall total calls 0.13% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. July 2021 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. July 2021 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. July 2021 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand July 2021 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Rejected API Calls Total calls 690,679 % of overall total calls 0.081% July 2021 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.
July key performance metrics 99.53% Average API availability – unweighted 530ms Average API response time 98.94% Successful API calls (%) 99.76% Average API availability – weighted 839.9m Successful API calls (actual) 1.14% Failed/Rejected API calls
Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted July 2021 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Average API availability 99.53% Core hours (06:00-00:00) 99.76% Non core hours (00:00-06:00) 98.82% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2021 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2021 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2021 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2021 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2021 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. July 2021 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds M&S Bank MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: July 2021 Account Requests – AIS 99.73% Account Requests – CoF 99.64% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.64% Payments – PIS 98.59% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: July 2021 Account Requests – AIS 99.73% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.13% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.13% Statements 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: July 2021 Account Requests – AIS 98.45% Accounts 98.49% Balances 98.49% Beneficiaries 98.49% Direct Debits 99.6% Payments – AIS 99.56% Payments – PIS 98.45% Products 98.45% Standing Orders – AIS 98.45% Standing Orders – PIS 98.89% Statements 98.45% Transactions 98.49% Bank of Scotland Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% Barclays Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: July 2021 Account Requests – AIS 98.39% Accounts 98.39% Balances 98.39% Beneficiaries 98.92% Direct Debits 98.92% Payments – AIS 98.92% Payments – PIS 98.39% Products 98.92% Standing Orders – AIS 98.92% Standing Orders – PIS 99.46% Statements 98.92% Transactions 98.39% Danske Bank Availability by Endpoint Category: July 2021 Account Requests – AIS 99.68% Account Requests – CoF 100.0% Accounts 99.13% Balances 99.13% Beneficiaries 99.71% Direct Debits 99.81% Payments – AIS 100.0% Payments – CoF 99.62% Payments – PIS 99.43% Products 100.0% Standing Orders – AIS 99.81% Standing Orders – PIS 100.0% Transactions 99.13% First Direct Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.98% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.86% Halifax Availability by Endpoint Category: July 2021 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 99.99% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.82% HSBC Business Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.72% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.93% HSBC Personal Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.64% Products 99.99% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.87% Lloyds Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.63% M&S Bank Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.95% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.72% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.96% MBNA Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.89% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.9% Nationwide Building Society Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 99.99% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% NWB Availability by Endpoint Category: July 2021 Account Requests – AIS 99.98% Account Requests – CoF 99.98% Accounts 99.98% Balances 99.98% Beneficiaries 99.98% Direct Debits 99.98% Payments – AIS 99.98% Payments – CoF 99.98% Payments – PIS 99.83% Products 99.98% Standing Orders – AIS 99.98% Standing Orders – PIS 99.83% Transactions 99.98% RBS Availability by Endpoint Category: July 2021 Account Requests – AIS 99.98% Account Requests – CoF 99.98% Accounts 99.98% Balances 99.98% Beneficiaries 99.98% Direct Debits 99.98% Payments – AIS 99.98% Payments – CoF 99.98% Payments – PIS 99.98% Products 99.98% Standing Orders – AIS 99.98% Standing Orders – PIS 99.98% Transactions 99.98% Santander UK plc Availability by Endpoint Category: July 2021 Account Requests – AIS 99.68% Account Requests – CoF 99.85% Accounts 99.68% Balances 99.68% Beneficiaries 99.68% Direct Debits 99.68% Payments – AIS 100.0% Payments – CoF 99.85% Payments – PIS 99.85% Products 99.68% Standing Orders – AIS 99.68% Standing Orders – PIS 99.85% Statements 99.68% Transactions 99.68% UBN Availability by Endpoint Category: July 2021 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.97% Payments – AIS 100.0% Payments – CoF 99.98% Payments – PIS 99.97% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.97% Transactions 99.97%
July 2021 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Average API availability 99.53% Core hours (06:00-00:00) 99.76% Non core hours (00:00-06:00) 98.82% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
July 2021 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
July 2021 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
July 2021 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
July 2021 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
July 2021 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
July 2021 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds M&S Bank MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: July 2021 Account Requests – AIS 99.73% Account Requests – CoF 99.64% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.64% Payments – PIS 98.59% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: July 2021 Account Requests – AIS 99.73% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.13% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.13% Statements 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: July 2021 Account Requests – AIS 98.45% Accounts 98.49% Balances 98.49% Beneficiaries 98.49% Direct Debits 99.6% Payments – AIS 99.56% Payments – PIS 98.45% Products 98.45% Standing Orders – AIS 98.45% Standing Orders – PIS 98.89% Statements 98.45% Transactions 98.49% Bank of Scotland Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% Barclays Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: July 2021 Account Requests – AIS 98.39% Accounts 98.39% Balances 98.39% Beneficiaries 98.92% Direct Debits 98.92% Payments – AIS 98.92% Payments – PIS 98.39% Products 98.92% Standing Orders – AIS 98.92% Standing Orders – PIS 99.46% Statements 98.92% Transactions 98.39% Danske Bank Availability by Endpoint Category: July 2021 Account Requests – AIS 99.68% Account Requests – CoF 100.0% Accounts 99.13% Balances 99.13% Beneficiaries 99.71% Direct Debits 99.81% Payments – AIS 100.0% Payments – CoF 99.62% Payments – PIS 99.43% Products 100.0% Standing Orders – AIS 99.81% Standing Orders – PIS 100.0% Transactions 99.13% First Direct Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.98% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.86% Halifax Availability by Endpoint Category: July 2021 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 99.99% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.82% HSBC Business Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.72% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.93% HSBC Personal Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.64% Products 99.99% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.87% Lloyds Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.63% M&S Bank Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.95% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.72% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.96% MBNA Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.89% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.9% Nationwide Building Society Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 99.99% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% NWB Availability by Endpoint Category: July 2021 Account Requests – AIS 99.98% Account Requests – CoF 99.98% Accounts 99.98% Balances 99.98% Beneficiaries 99.98% Direct Debits 99.98% Payments – AIS 99.98% Payments – CoF 99.98% Payments – PIS 99.83% Products 99.98% Standing Orders – AIS 99.98% Standing Orders – PIS 99.83% Transactions 99.98% RBS Availability by Endpoint Category: July 2021 Account Requests – AIS 99.98% Account Requests – CoF 99.98% Accounts 99.98% Balances 99.98% Beneficiaries 99.98% Direct Debits 99.98% Payments – AIS 99.98% Payments – CoF 99.98% Payments – PIS 99.98% Products 99.98% Standing Orders – AIS 99.98% Standing Orders – PIS 99.98% Transactions 99.98% Santander UK plc Availability by Endpoint Category: July 2021 Account Requests – AIS 99.68% Account Requests – CoF 99.85% Accounts 99.68% Balances 99.68% Beneficiaries 99.68% Direct Debits 99.68% Payments – AIS 100.0% Payments – CoF 99.85% Payments – PIS 99.85% Products 99.68% Standing Orders – AIS 99.68% Standing Orders – PIS 99.85% Statements 99.68% Transactions 99.68% UBN Availability by Endpoint Category: July 2021 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.97% Payments – AIS 100.0% Payments – CoF 99.98% Payments – PIS 99.97% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.97% Transactions 99.97%
Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted July 2021 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Average weighted API availability 99.76% Core hours (06:00-00:00) 99.88% Non core hours (00:00-06:00) 99.88% Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. July 2021 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. July 2021 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. July 2021 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. July 2021 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. July 2021 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint. July 2021 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds M&S Bank MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: July 2021 Account Requests – AIS 99.73% Account Requests – CoF 99.76% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.64% Payments – PIS 98.95% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: July 2021 Account Requests – AIS 99.73% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.13% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.27% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% Barclays Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: July 2021 Account Requests – AIS 98.39% Accounts 98.39% Balances 98.39% Beneficiaries 98.92% Direct Debits 98.92% Payments – AIS 98.92% Payments – PIS 98.62% Products 98.92% Standing Orders – AIS 98.92% Standing Orders – PIS 99.28% Statements 98.92% Transactions 98.39% Danske Bank Availability by Endpoint Category: July 2021 Account Requests – AIS 99.73% Account Requests – CoF 100.0% Accounts 99.13% Balances 99.13% Beneficiaries 99.72% Direct Debits 99.81% Payments – AIS 100.0% Payments – CoF 99.62% Payments – PIS 99.81% Products 100.0% Standing Orders – AIS 99.81% Standing Orders – PIS 100.0% Transactions 99.13% First Direct Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.86% Halifax Availability by Endpoint Category: July 2021 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 99.99% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.82% HSBC Business Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.88% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.93% HSBC Personal Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.84% Products 99.99% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.87% Lloyds Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.63% M&S Bank Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.81% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.96% MBNA Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.89% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 99.9% Nationwide Building Society Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 99.99% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% NWB Availability by Endpoint Category: July 2021 Account Requests – AIS 99.98% Account Requests – CoF 99.98% Accounts 99.98% Balances 99.98% Beneficiaries 99.98% Direct Debits 99.98% Payments – AIS 99.98% Payments – CoF 99.98% Payments – PIS 99.83% Products 99.98% Standing Orders – AIS 99.98% Standing Orders – PIS 99.86% Transactions 99.98% RBS Availability by Endpoint Category: July 2021 Account Requests – AIS 99.98% Account Requests – CoF 99.98% Accounts 99.98% Balances 99.98% Beneficiaries 99.98% Direct Debits 99.98% Payments – AIS 99.98% Payments – CoF 99.98% Payments – PIS 99.98% Products 99.98% Standing Orders – AIS 99.98% Standing Orders – PIS 99.99% Transactions 99.98% Santander UK plc Availability by Endpoint Category: July 2021 Account Requests – AIS 99.68% Account Requests – CoF 99.85% Accounts 99.68% Balances 99.68% Beneficiaries 99.68% Direct Debits 99.68% Payments – CoF 99.85% Payments – PIS 99.85% Products 99.68% Standing Orders – AIS 99.68% Standing Orders – PIS 99.88% Statements 99.68% Transactions 99.68% UBN Availability by Endpoint Category: July 2021 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.97% Payments – AIS 100.0% Payments – CoF 99.98% Payments – PIS 99.97% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.97% Transactions 99.97%
July 2021 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Average weighted API availability 99.76% Core hours (06:00-00:00) 99.88% Non core hours (00:00-06:00) 99.88% Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
July 2021 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
July 2021 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
July 2021 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
July 2021 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
July 2021 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: Weighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Chart does not contain data for Bank of Ireland as it is not provided. Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
July 2021 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds M&S Bank MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: July 2021 Account Requests – AIS 99.73% Account Requests – CoF 99.76% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 99.64% Payments – PIS 98.95% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: July 2021 Account Requests – AIS 99.73% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.13% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.27% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% Barclays Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: July 2021 Account Requests – AIS 98.39% Accounts 98.39% Balances 98.39% Beneficiaries 98.92% Direct Debits 98.92% Payments – AIS 98.92% Payments – PIS 98.62% Products 98.92% Standing Orders – AIS 98.92% Standing Orders – PIS 99.28% Statements 98.92% Transactions 98.39% Danske Bank Availability by Endpoint Category: July 2021 Account Requests – AIS 99.73% Account Requests – CoF 100.0% Accounts 99.13% Balances 99.13% Beneficiaries 99.72% Direct Debits 99.81% Payments – AIS 100.0% Payments – CoF 99.62% Payments – PIS 99.81% Products 100.0% Standing Orders – AIS 99.81% Standing Orders – PIS 100.0% Transactions 99.13% First Direct Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.86% Halifax Availability by Endpoint Category: July 2021 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 99.99% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.82% HSBC Business Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.88% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.93% HSBC Personal Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.84% Products 99.99% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.87% Lloyds Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.63% M&S Bank Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.81% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.96% MBNA Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.89% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 99.9% Nationwide Building Society Availability by Endpoint Category: July 2021 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 99.99% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% NWB Availability by Endpoint Category: July 2021 Account Requests – AIS 99.98% Account Requests – CoF 99.98% Accounts 99.98% Balances 99.98% Beneficiaries 99.98% Direct Debits 99.98% Payments – AIS 99.98% Payments – CoF 99.98% Payments – PIS 99.83% Products 99.98% Standing Orders – AIS 99.98% Standing Orders – PIS 99.86% Transactions 99.98% RBS Availability by Endpoint Category: July 2021 Account Requests – AIS 99.98% Account Requests – CoF 99.98% Accounts 99.98% Balances 99.98% Beneficiaries 99.98% Direct Debits 99.98% Payments – AIS 99.98% Payments – CoF 99.98% Payments – PIS 99.98% Products 99.98% Standing Orders – AIS 99.98% Standing Orders – PIS 99.99% Transactions 99.98% Santander UK plc Availability by Endpoint Category: July 2021 Account Requests – AIS 99.68% Account Requests – CoF 99.85% Accounts 99.68% Balances 99.68% Beneficiaries 99.68% Direct Debits 99.68% Payments – CoF 99.85% Payments – PIS 99.85% Products 99.68% Standing Orders – AIS 99.68% Standing Orders – PIS 99.88% Statements 99.68% Transactions 99.68% UBN Availability by Endpoint Category: July 2021 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.97% Payments – AIS 100.0% Payments – CoF 99.98% Payments – PIS 99.97% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.97% Transactions 99.97%
Average API response times Average API response times by brand Response times by brand July 2021 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in July. Average API Response Time 530 milliseconds Notes on the data: This chart includes data from 9 providers and 19 brands in total. July 2021 Average API availability by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: This chart includes data from 9 providers and 19 brands in total. July 2021 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds M&S Bank MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): July 2021 Account Requests – AIS 478ms Account Requests – CoF 421ms Accounts 488ms Balances 75ms Beneficiaries 221ms Direct Debits 82ms Payments – CoF 219ms Payments – PIS 113ms Products 81ms Standing Orders – AIS 113ms Standing Orders – PIS 194ms Statements 16ms Transactions 165ms AIB Group (UK) p.l.c. Response times (milliseconds): July 2021 Account Requests – AIS 495ms Account Requests – CoF 209ms Accounts 477ms Balances 73ms Beneficiaries 144ms Direct Debits 87ms Payments – CoF 205ms Payments – PIS 127ms Products 82ms Standing Orders – AIS 117ms Standing Orders – PIS 137ms Statements 23ms Transactions 140ms Bank of Ireland UK Response times (milliseconds): July 2021 Account Requests – AIS 276ms Accounts 472ms Balances 501ms Beneficiaries 719ms Direct Debits 83ms Payments – AIS 593ms Payments – PIS 739ms Products 439ms Standing Orders – AIS 555ms Standing Orders – PIS 749ms Statements 787ms Transactions 503ms Bank of Scotland Response times (milliseconds): July 2021 Account Requests – AIS 321ms Account Requests – CoF 639ms Accounts 240ms Balances 258ms Beneficiaries 497ms Direct Debits 398ms Payments – AIS 1,032ms Payments – CoF 321ms Payments – PIS 979ms Products 520ms Standing Orders – AIS 391ms Standing Orders – PIS 574ms Statements 849ms Transactions 350ms Barclays Response times (milliseconds): July 2021 Account Requests – AIS 198ms Account Requests – CoF 407ms Accounts 583ms Balances 354ms Beneficiaries 431ms Direct Debits 426ms Payments – AIS 974ms Payments – PIS 409ms Products 713ms Standing Orders – AIS 341ms Standing Orders – PIS 441ms Statements 1,663ms Transactions 404ms Cater Allen Response times (milliseconds): July 2021 Account Requests – AIS 198ms Accounts 119ms Balances 79ms Beneficiaries 41ms Direct Debits 38ms Payments – AIS 37ms Payments – PIS 291ms Products 60ms Standing Orders – AIS 38ms Standing Orders – PIS 188ms Statements 37ms Transactions 84ms Danske Bank Response times (milliseconds): July 2021 Account Requests – AIS 199ms Account Requests – CoF 286ms Accounts 1,020ms Balances 543ms Beneficiaries 1,138ms Direct Debits 805ms Payments – AIS 648ms Payments – CoF 380ms Payments – PIS 442ms Products 230ms Standing Orders – AIS 1,426ms Standing Orders – PIS 413ms Transactions 993ms First Direct Response times (milliseconds): July 2021 Account Requests – AIS 248ms Account Requests – CoF 680ms Accounts 466ms Balances 497ms Beneficiaries 648ms Direct Debits 645ms Payments – AIS 1,514ms Payments – CoF 717ms Payments – PIS 730ms Products 915ms Standing Orders – AIS 760ms Standing Orders – PIS 758ms Transactions 692ms Halifax Response times (milliseconds): July 2021 Account Requests – AIS 319ms Account Requests – CoF 627ms Accounts 257ms Balances 259ms Beneficiaries 445ms Direct Debits 389ms Payments – AIS 713ms Payments – CoF 318ms Payments – PIS 912ms Products 513ms Standing Orders – AIS 391ms Standing Orders – PIS 702ms Statements 4,342ms Transactions 352ms HSBC Business Response times (milliseconds): July 2021 Account Requests – AIS 307ms Account Requests – CoF 1,053ms Accounts 648ms Balances 655ms Beneficiaries 894ms Direct Debits 2,056ms Payments – AIS 2,649ms Payments – CoF 1,310ms Payments – PIS 1,501ms Products 944ms Standing Orders – AIS 2,775ms Standing Orders – PIS 1,382ms Transactions 829ms HSBC Personal Response times (milliseconds): July 2021 Account Requests – AIS 247ms Account Requests – CoF 700ms Accounts 451ms Balances 491ms Beneficiaries 635ms Direct Debits 633ms Payments – AIS 1,128ms Payments – CoF 694ms Payments – PIS 758ms Products 899ms Standing Orders – AIS 796ms Standing Orders – PIS 741ms Transactions 693ms Lloyds Response times (milliseconds): July 2021 Account Requests – AIS 320ms Account Requests – CoF 657ms Accounts 266ms Balances 257ms Beneficiaries 428ms Direct Debits 394ms Payments – AIS 1,020ms Payments – CoF 352ms Payments – PIS 1,095ms Products 518ms Standing Orders – AIS 395ms Standing Orders – PIS 835ms Statements 3,809ms Transactions 350ms M&S Bank Response times (milliseconds): July 2021 Account Requests – AIS 251ms Account Requests – CoF 491ms Accounts 532ms Balances 513ms Beneficiaries 711ms Direct Debits 1,000ms Payments – AIS 1,494ms Payments – CoF 951ms Payments – PIS 761ms Products 522ms Standing Orders – AIS 923ms Standing Orders – PIS 577ms Transactions 717ms MBNA Response times (milliseconds): July 2021 Account Requests – AIS 329ms Account Requests – CoF 2,008ms Accounts 246ms Balances 356ms Beneficiaries 449ms Direct Debits 365ms Payments – AIS 428ms Products 216ms Standing Orders – AIS 386ms Statements 878ms Transactions 401ms Nationwide Building Society Response times (milliseconds): July 2021 Account Requests – AIS 125ms Account Requests – CoF 594ms Accounts 508ms Balances 545ms Beneficiaries 619ms Direct Debits 422ms Payments – AIS 2,551ms Payments – CoF 583ms Payments – PIS 756ms Products 506ms Standing Orders – AIS 323ms Standing Orders – PIS 622ms Statements 1,465ms Transactions 449ms NWB Response times (milliseconds): July 2021 Account Requests – AIS 129ms Account Requests – CoF 484ms Accounts 504ms Balances 364ms Beneficiaries 283ms Direct Debits 243ms Payments – AIS 300ms Payments – CoF 207ms Payments – PIS 426ms Products 201ms Standing Orders – AIS 279ms Standing Orders – PIS 352ms Transactions 409ms RBS Response times (milliseconds): July 2021 Account Requests – AIS 138ms Account Requests – CoF 530ms Accounts 537ms Balances 366ms Beneficiaries 263ms Direct Debits 221ms Payments – AIS 250ms Payments – CoF 222ms Payments – PIS 469ms Products 127ms Standing Orders – AIS 219ms Standing Orders – PIS 338ms Transactions 344ms Santander UK plc Response times (milliseconds): July 2021 Account Requests – AIS 492ms Account Requests – CoF 562ms Accounts 544ms Balances 584ms Beneficiaries 772ms Direct Debits 566ms Payments – CoF 654ms Payments – PIS 363ms Products 471ms Standing Orders – AIS 568ms Standing Orders – PIS 446ms Statements 552ms Transactions 691ms UBN Response times (milliseconds): July 2021 Account Requests – AIS 168ms Account Requests – CoF 457ms Accounts 507ms Balances 482ms Beneficiaries 276ms Direct Debits 220ms Payments – AIS 249ms Payments – CoF 270ms Payments – PIS 573ms Products 160ms Standing Orders – AIS 207ms Standing Orders – PIS 345ms Transactions 434ms
July 2021 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in July. Average API Response Time 530 milliseconds Notes on the data: This chart includes data from 9 providers and 19 brands in total.
July 2021 Average API availability by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in July. Notes on the data: This chart includes data from 9 providers and 19 brands in total.
July 2021 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Personal Lloyds M&S Bank MBNA Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): July 2021 Account Requests – AIS 478ms Account Requests – CoF 421ms Accounts 488ms Balances 75ms Beneficiaries 221ms Direct Debits 82ms Payments – CoF 219ms Payments – PIS 113ms Products 81ms Standing Orders – AIS 113ms Standing Orders – PIS 194ms Statements 16ms Transactions 165ms AIB Group (UK) p.l.c. Response times (milliseconds): July 2021 Account Requests – AIS 495ms Account Requests – CoF 209ms Accounts 477ms Balances 73ms Beneficiaries 144ms Direct Debits 87ms Payments – CoF 205ms Payments – PIS 127ms Products 82ms Standing Orders – AIS 117ms Standing Orders – PIS 137ms Statements 23ms Transactions 140ms Bank of Ireland UK Response times (milliseconds): July 2021 Account Requests – AIS 276ms Accounts 472ms Balances 501ms Beneficiaries 719ms Direct Debits 83ms Payments – AIS 593ms Payments – PIS 739ms Products 439ms Standing Orders – AIS 555ms Standing Orders – PIS 749ms Statements 787ms Transactions 503ms Bank of Scotland Response times (milliseconds): July 2021 Account Requests – AIS 321ms Account Requests – CoF 639ms Accounts 240ms Balances 258ms Beneficiaries 497ms Direct Debits 398ms Payments – AIS 1,032ms Payments – CoF 321ms Payments – PIS 979ms Products 520ms Standing Orders – AIS 391ms Standing Orders – PIS 574ms Statements 849ms Transactions 350ms Barclays Response times (milliseconds): July 2021 Account Requests – AIS 198ms Account Requests – CoF 407ms Accounts 583ms Balances 354ms Beneficiaries 431ms Direct Debits 426ms Payments – AIS 974ms Payments – PIS 409ms Products 713ms Standing Orders – AIS 341ms Standing Orders – PIS 441ms Statements 1,663ms Transactions 404ms Cater Allen Response times (milliseconds): July 2021 Account Requests – AIS 198ms Accounts 119ms Balances 79ms Beneficiaries 41ms Direct Debits 38ms Payments – AIS 37ms Payments – PIS 291ms Products 60ms Standing Orders – AIS 38ms Standing Orders – PIS 188ms Statements 37ms Transactions 84ms Danske Bank Response times (milliseconds): July 2021 Account Requests – AIS 199ms Account Requests – CoF 286ms Accounts 1,020ms Balances 543ms Beneficiaries 1,138ms Direct Debits 805ms Payments – AIS 648ms Payments – CoF 380ms Payments – PIS 442ms Products 230ms Standing Orders – AIS 1,426ms Standing Orders – PIS 413ms Transactions 993ms First Direct Response times (milliseconds): July 2021 Account Requests – AIS 248ms Account Requests – CoF 680ms Accounts 466ms Balances 497ms Beneficiaries 648ms Direct Debits 645ms Payments – AIS 1,514ms Payments – CoF 717ms Payments – PIS 730ms Products 915ms Standing Orders – AIS 760ms Standing Orders – PIS 758ms Transactions 692ms Halifax Response times (milliseconds): July 2021 Account Requests – AIS 319ms Account Requests – CoF 627ms Accounts 257ms Balances 259ms Beneficiaries 445ms Direct Debits 389ms Payments – AIS 713ms Payments – CoF 318ms Payments – PIS 912ms Products 513ms Standing Orders – AIS 391ms Standing Orders – PIS 702ms Statements 4,342ms Transactions 352ms HSBC Business Response times (milliseconds): July 2021 Account Requests – AIS 307ms Account Requests – CoF 1,053ms Accounts 648ms Balances 655ms Beneficiaries 894ms Direct Debits 2,056ms Payments – AIS 2,649ms Payments – CoF 1,310ms Payments – PIS 1,501ms Products 944ms Standing Orders – AIS 2,775ms Standing Orders – PIS 1,382ms Transactions 829ms HSBC Personal Response times (milliseconds): July 2021 Account Requests – AIS 247ms Account Requests – CoF 700ms Accounts 451ms Balances 491ms Beneficiaries 635ms Direct Debits 633ms Payments – AIS 1,128ms Payments – CoF 694ms Payments – PIS 758ms Products 899ms Standing Orders – AIS 796ms Standing Orders – PIS 741ms Transactions 693ms Lloyds Response times (milliseconds): July 2021 Account Requests – AIS 320ms Account Requests – CoF 657ms Accounts 266ms Balances 257ms Beneficiaries 428ms Direct Debits 394ms Payments – AIS 1,020ms Payments – CoF 352ms Payments – PIS 1,095ms Products 518ms Standing Orders – AIS 395ms Standing Orders – PIS 835ms Statements 3,809ms Transactions 350ms M&S Bank Response times (milliseconds): July 2021 Account Requests – AIS 251ms Account Requests – CoF 491ms Accounts 532ms Balances 513ms Beneficiaries 711ms Direct Debits 1,000ms Payments – AIS 1,494ms Payments – CoF 951ms Payments – PIS 761ms Products 522ms Standing Orders – AIS 923ms Standing Orders – PIS 577ms Transactions 717ms MBNA Response times (milliseconds): July 2021 Account Requests – AIS 329ms Account Requests – CoF 2,008ms Accounts 246ms Balances 356ms Beneficiaries 449ms Direct Debits 365ms Payments – AIS 428ms Products 216ms Standing Orders – AIS 386ms Statements 878ms Transactions 401ms Nationwide Building Society Response times (milliseconds): July 2021 Account Requests – AIS 125ms Account Requests – CoF 594ms Accounts 508ms Balances 545ms Beneficiaries 619ms Direct Debits 422ms Payments – AIS 2,551ms Payments – CoF 583ms Payments – PIS 756ms Products 506ms Standing Orders – AIS 323ms Standing Orders – PIS 622ms Statements 1,465ms Transactions 449ms NWB Response times (milliseconds): July 2021 Account Requests – AIS 129ms Account Requests – CoF 484ms Accounts 504ms Balances 364ms Beneficiaries 283ms Direct Debits 243ms Payments – AIS 300ms Payments – CoF 207ms Payments – PIS 426ms Products 201ms Standing Orders – AIS 279ms Standing Orders – PIS 352ms Transactions 409ms RBS Response times (milliseconds): July 2021 Account Requests – AIS 138ms Account Requests – CoF 530ms Accounts 537ms Balances 366ms Beneficiaries 263ms Direct Debits 221ms Payments – AIS 250ms Payments – CoF 222ms Payments – PIS 469ms Products 127ms Standing Orders – AIS 219ms Standing Orders – PIS 338ms Transactions 344ms Santander UK plc Response times (milliseconds): July 2021 Account Requests – AIS 492ms Account Requests – CoF 562ms Accounts 544ms Balances 584ms Beneficiaries 772ms Direct Debits 566ms Payments – CoF 654ms Payments – PIS 363ms Products 471ms Standing Orders – AIS 568ms Standing Orders – PIS 446ms Statements 552ms Transactions 691ms UBN Response times (milliseconds): July 2021 Account Requests – AIS 168ms Account Requests – CoF 457ms Accounts 507ms Balances 482ms Beneficiaries 276ms Direct Debits 220ms Payments – AIS 249ms Payments – CoF 270ms Payments – PIS 573ms Products 160ms Standing Orders – AIS 207ms Standing Orders – PIS 345ms Transactions 434ms
Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand July 2021 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Successful API calls Total calls 839,895,494 % of overall total calls 98.94% AIS Total calls 769,447,977 % of overall total calls 90.65% PIS Total calls 8,778,214 % of overall total calls 1.03% July 2021 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. July 2021 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. July 2021 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. July 2021 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.
July 2021 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Successful API calls Total calls 839,895,494 % of overall total calls 98.94% AIS Total calls 769,447,977 % of overall total calls 90.65% PIS Total calls 8,778,214 % of overall total calls 1.03%
July 2021 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.
July 2021 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.
July 2021 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.
July 2021 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.
Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand July 2021 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed API Calls Total calls 8,960,458 % of overall total calls 1.06% Business Total calls 7,862,398 % of overall total calls 0.93% Technical Total calls 1,098,060 % of overall total calls 0.13% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. July 2021 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. July 2021 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. July 2021 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
July 2021 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed API Calls Total calls 8,960,458 % of overall total calls 1.06% Business Total calls 7,862,398 % of overall total calls 0.93% Technical Total calls 1,098,060 % of overall total calls 0.13% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
July 2021 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
July 2021 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
July 2021 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
Rejected API calls Rejected API calls by brand July 2021 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Rejected API Calls Total calls 690,679 % of overall total calls 0.081% July 2021 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.
July 2021 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in July. Rejected API Calls Total calls 690,679 % of overall total calls 0.081%
July 2021 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.