API Performance Stats
Average API availability – unweighted
This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs.
Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
Notes on the data: Unweighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Average API availability – weighted
This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs.
Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.
Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Successful API calls
This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs.
Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Successful Payments
This chart shows the number of successful single domestic payment and variable recurring payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs.
Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Average API call response times
This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs.
Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Open Banking Users
All Users
This chart shows the total and number of new users consuming Open Banking services each month
Notes on the data:
All users have consumed AIS and/or PIS services in the reporting period.
Total users as reported includes the volume of new users.
Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.
New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart
Since November 2022 there have been 9 Providers and 20 brands providing data.
AIS users
This chart shows the total and number of AIS users consuming Open Banking services each month
Notes on the data:
All users have consumed AIS and/or PIS services in the reporting period.
Total users as reported includes the volume of new users.
Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.
New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart
PIS Users
This chart shows the total and number of PIS users consuming Open Banking services each month
Notes on the data:
All users have consumed AIS and/or PIS services in the reporting period.
Total users as reported includes the volume of new users.
Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.
New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart
June key performance metrics
99.47%
Average API availability – unweighted
348ms
Average API response time
99.46%
Successful API calls (%)
99.74%
Average API availability – weighted
1971.6m
Successful API calls (actual)
0.54%
Failed API calls
Average API availability – unweighted
This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.
Average API availability
99.47%Core hours (06:00-00:00)
99.58%Non core hours (00:00-06:00)
99.15%Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.
Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
Average API availability by brand – unweighted
This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.
Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.
Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
Core hours by brand (06:00 – 0:00) – unweighted
This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.
Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.
Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
Non core hours by brand (00:00 – 6:00) – unweighted
This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.
Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.
Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
AIS availability by brand – unweighted
This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.
Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.
Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
PIS availability by brand – unweighted
This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.
Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.
Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
API availability by category – unweighted
Select an account provider
AIB (NI) Availability by Endpoint Category:
June 2025Account Requests – AIS
100.0%
Accounts
100.0%
Balances
100.0%
Beneficiaries
100.0%
Direct Debits
100.0%
Payments – AIS
100.0%
Payments – CoF
100.0%
Payments – PIS
98.89%
payments-VRP
98.89%
Products
100.0%
Standing Orders – AIS
100.0%
Standing Orders – PIS
98.89%
Statements
100.0%
Transactions
100.0%
AIB Group (UK) p.l.c. Availability by Endpoint Category:
June 2025Account Requests – AIS
100.0%
Accounts
100.0%
Balances
100.0%
Payments – CoF
100.0%
Payments – PIS
98.89%
payments-VRP
98.89%
Products
100.0%
Standing Orders – PIS
98.89%
Transactions
100.0%
Bank of Ireland UK Availability by Endpoint Category:
June 2025Account Requests – AIS
96.95%
Account Requests – CoF
97.33%
Accounts
96.95%
Balances
96.95%
Beneficiaries
97.33%
Payments – AIS
96.95%
Payments – CoF
97.59%
Payments – PIS
96.95%
payments-VRP
96.95%
Products
96.95%
Standing Orders – AIS
97.59%
Standing Orders – PIS
96.95%
Statements
96.95%
Transactions
96.95%
Bank of Scotland Availability by Endpoint Category:
June 2025Account Requests – AIS
99.99%
Account Requests – CoF
100.0%
Accounts
100.0%
Balances
99.97%
Beneficiaries
100.0%
Direct Debits
100.0%
Payments – AIS
100.0%
Payments – CoF
100.0%
Payments – PIS
99.99%
payments-VRP
100.0%
Products
100.0%
Standing Orders – AIS
100.0%
Standing Orders – PIS
100.0%
Statements
100.0%
Transactions
99.99%
Barclays Availability by Endpoint Category:
June 2025Account Requests – AIS
99.77%
Account Requests – CoF
99.77%
Accounts
99.77%
Balances
99.77%
Beneficiaries
99.77%
Direct Debits
99.77%
Payments – AIS
99.77%
Payments – CoF
99.77%
Payments – PIS
99.77%
payments-VRP
99.77%
Products
99.77%
Standing Orders – AIS
99.77%
Standing Orders – PIS
99.77%
Statements
99.77%
Transactions
99.77%
Coutts Availability by Endpoint Category:
June 2025Account Requests – AIS
98.89%
Account Requests – CoF
100.0%
Accounts
98.89%
Balances
98.89%
Beneficiaries
98.89%
Direct Debits
100.0%
Payments – AIS
100.0%
Payments – CoF
99.72%
Payments – PIS
98.89%
Products
98.89%
Standing Orders – AIS
98.89%
Standing Orders – PIS
98.89%
Transactions
98.89%
Danske Bank Availability by Endpoint Category:
June 2025Account Requests – AIS
100.0%
Account Requests – CoF
100.0%
Accounts
99.79%
Balances
99.79%
Beneficiaries
100.0%
Direct Debits
100.0%
Payments – AIS
100.0%
Payments – CoF
100.0%
Payments – PIS
100.0%
payments-VRP
100.0%
Products
100.0%
Standing Orders – AIS
100.0%
Standing Orders – PIS
100.0%
Transactions
99.79%
First Direct Availability by Endpoint Category:
June 2025Account Requests – AIS
99.99%
Account Requests – CoF
100.0%
Accounts
99.99%
Balances
100.0%
Beneficiaries
100.0%
Direct Debits
100.0%
Payments – AIS
100.0%
Payments – CoF
100.0%
Payments – PIS
100.0%
payments-VRP
99.99%
Products
100.0%
Standing Orders – AIS
100.0%
Standing Orders – PIS
100.0%
Statements
100.0%
Transactions
99.92%
Halifax Availability by Endpoint Category:
June 2025Account Requests – AIS
99.97%
Account Requests – CoF
100.0%
Accounts
100.0%
Balances
99.96%
Beneficiaries
100.0%
Direct Debits
100.0%
Payments – AIS
100.0%
Payments – CoF
100.0%
Payments – PIS
99.98%
payments-VRP
100.0%
Products
99.99%
Standing Orders – AIS
100.0%
Standing Orders – PIS
100.0%
Statements
100.0%
Transactions
99.98%
HSBC Business Availability by Endpoint Category:
June 2025Account Requests – AIS
100.0%
Account Requests – CoF
100.0%
Accounts
100.0%
Balances
100.0%
Beneficiaries
100.0%
Direct Debits
100.0%
Payments – AIS
100.0%
Payments – CoF
100.0%
Payments – PIS
100.0%
payments-VRP
100.0%
Products
100.0%
Standing Orders – AIS
100.0%
Standing Orders – PIS
100.0%
Statements
100.0%
Transactions
100.0%
HSBC Kinetic Availability by Endpoint Category:
June 2025Account Requests – AIS
100.0%
Account Requests – CoF
100.0%
Accounts
100.0%
Balances
100.0%
Beneficiaries
100.0%
Direct Debits
100.0%
Payments – AIS
100.0%
Payments – CoF
100.0%
Payments – PIS
100.0%
payments-VRP
100.0%
Products
100.0%
Standing Orders – AIS
100.0%
Standing Orders – PIS
100.0%
Statements
100.0%
Transactions
100.0%
HSBC Personal Availability by Endpoint Category:
June 2025Account Requests – AIS
99.99%
Account Requests – CoF
100.0%
Accounts
99.99%
Balances
100.0%
Beneficiaries
100.0%
Direct Debits
100.0%
Payments – AIS
100.0%
Payments – CoF
100.0%
Payments – PIS
100.0%
payments-VRP
99.97%
Products
100.0%
Standing Orders – AIS
100.0%
Standing Orders – PIS
100.0%
Statements
100.0%
Transactions
100.0%
Lloyds Availability by Endpoint Category:
June 2025Account Requests – AIS
99.96%
Account Requests – CoF
100.0%
Accounts
100.0%
Balances
99.94%
Beneficiaries
100.0%
Direct Debits
100.0%
Payments – AIS
100.0%
Payments – CoF
100.0%
Payments – PIS
99.96%
payments-VRP
99.99%
Products
99.99%
Standing Orders – AIS
100.0%
Standing Orders – PIS
100.0%
Statements
100.0%
Transactions
99.98%
MBNA Availability by Endpoint Category:
June 2025Account Requests – AIS
100.0%
Account Requests – CoF
100.0%
Accounts
100.0%
Balances
99.75%
Beneficiaries
100.0%
Direct Debits
100.0%
Payments – AIS
100.0%
Payments – CoF
100.0%
Payments – PIS
100.0%
payments-VRP
100.0%
Products
100.0%
Standing Orders – AIS
100.0%
Standing Orders – PIS
100.0%
Statements
100.0%
Transactions
100.0%
Mettle Availability by Endpoint Category:
June 2025Account Requests – AIS
100.0%
Accounts
100.0%
Balances
100.0%
Beneficiaries
100.0%
Direct Debits
100.0%
Payments – AIS
100.0%
Payments – PIS
100.0%
payments-VRP
100.0%
Products
100.0%
Standing Orders – AIS
100.0%
Statements
100.0%
Transactions
100.0%
Nationwide Building Society Availability by Endpoint Category:
June 2025Account Requests – AIS
100.0%
Account Requests – CoF
99.32%
Accounts
99.99%
Balances
99.99%
Beneficiaries
99.34%
Direct Debits
99.41%
Payments – AIS
100.0%
Payments – CoF
100.0%
Payments – PIS
97.77%
payments-VRP
99.28%
Products
99.37%
Standing Orders – AIS
100.0%
Standing Orders – PIS
100.0%
Statements
99.97%
Transactions
99.31%
NWB Availability by Endpoint Category:
June 2025Account Requests – AIS
99.93%
Account Requests – CoF
99.18%
Accounts
99.93%
Balances
99.93%
Beneficiaries
99.18%
Direct Debits
99.93%
Payments – AIS
99.93%
Payments – CoF
99.18%
Payments – PIS
99.18%
payments-VRP
99.18%
Products
99.93%
Standing Orders – AIS
99.93%
Standing Orders – PIS
99.18%
Statements
99.93%
Transactions
99.93%
RBS Availability by Endpoint Category:
June 2025Account Requests – AIS
100.0%
Account Requests – CoF
100.0%
Accounts
100.0%
Balances
100.0%
Beneficiaries
100.0%
Direct Debits
100.0%
Payments – AIS
100.0%
Payments – CoF
100.0%
Payments – PIS
100.0%
payments-VRP
100.0%
Products
100.0%
Standing Orders – AIS
100.0%
Standing Orders – PIS
100.0%
Statements
100.0%
Transactions
100.0%
Santander UK plc Availability by Endpoint Category:
June 2025Account Requests – AIS
99.86%
Account Requests – CoF
99.86%
Accounts
99.86%
Balances
99.86%
Beneficiaries
99.86%
Direct Debits
99.86%
Payments – AIS
100.0%
Payments – CoF
99.86%
Payments – PIS
99.86%
payments-VRP
99.86%
Products
99.86%
Standing Orders – AIS
99.86%
Standing Orders – PIS
99.86%
Statements
99.86%
Transactions
99.86%
UBN Availability by Endpoint Category:
June 2025Account Requests – AIS
100.0%
Account Requests – CoF
100.0%
Accounts
100.0%
Balances
100.0%
Beneficiaries
100.0%
Direct Debits
100.0%
Payments – AIS
100.0%
Payments – CoF
100.0%
Payments – PIS
100.0%
payments-VRP
100.0%
Products
100.0%
Standing Orders – AIS
100.0%
Standing Orders – PIS
100.0%
Statements
100.0%
Transactions
100.0%
Average API availability – weighted
This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.
Average weighted API availability
99.74%Core hours (06:00-00:00)
99.81%Non core hours (00:00-06:00)
99.57%Average API availability by brand – weighted
This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.
Core hours by brand (06:00 – 0:00) – weighted
This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.
Non core hours by brand (00:00 – 6:00) – weighted
This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.
AIS availability by brand – weighted
This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.
PIS availability by brand – weighted
This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.
API availability by category – weighted
Select an account provider
AIB (NI) Availability by Endpoint Category:
June 2025Account Requests – AIS
100.0%
Accounts
100.0%
Balances
100.0%
Beneficiaries
100.0%
Direct Debits
100.0%
Payments – AIS
100.0%
Payments – CoF
100.0%
Payments – PIS
98.93%
payments-VRP
98.89%
Products
100.0%
Standing Orders – AIS
100.0%
Standing Orders – PIS
98.89%
Statements
100.0%
Transactions
100.0%
AIB Group (UK) p.l.c. Availability by Endpoint Category:
June 2025Account Requests – AIS
100.0%
Accounts
100.0%
Balances
100.0%
Payments – CoF
100.0%
Payments – PIS
99.04%
payments-VRP
98.95%
Products
100.0%
Standing Orders – PIS
98.89%
Transactions
100.0%
Bank of Ireland UK Availability by Endpoint Category:
June 2025Account Requests – AIS
96.95%
Account Requests – CoF
97.33%
Accounts
96.95%
Balances
96.95%
Beneficiaries
97.33%
Payments – AIS
96.95%
Payments – CoF
97.59%
Payments – PIS
96.95%
payments-VRP
97.32%
Products
96.95%
Standing Orders – AIS
97.59%
Standing Orders – PIS
96.95%
Statements
97.0%
Transactions
96.95%
Bank of Scotland Availability by Endpoint Category:
June 2025Account Requests – AIS
99.99%
Account Requests – CoF
100.0%
Accounts
100.0%
Balances
99.97%
Beneficiaries
100.0%
Direct Debits
100.0%
Payments – AIS
100.0%
Payments – CoF
100.0%
Payments – PIS
100.0%
payments-VRP
100.0%
Products
100.0%
Standing Orders – AIS
100.0%
Standing Orders – PIS
100.0%
Statements
100.0%
Transactions
99.99%
Barclays Availability by Endpoint Category:
June 2025Account Requests – AIS
99.77%
Account Requests – CoF
99.77%
Accounts
99.77%
Balances
99.77%
Beneficiaries
99.77%
Direct Debits
99.77%
Payments – AIS
99.77%
Payments – CoF
99.77%
Payments – PIS
99.77%
payments-VRP
99.77%
Products
99.77%
Standing Orders – AIS
99.77%
Standing Orders – PIS
99.77%
Statements
99.77%
Transactions
99.77%
Coutts Availability by Endpoint Category:
June 2025Account Requests – AIS
98.89%
Account Requests – CoF
100.0%
Accounts
98.89%
Balances
98.89%
Beneficiaries
98.89%
Direct Debits
100.0%
Payments – AIS
100.0%
Payments – CoF
99.72%
Payments – PIS
99.09%
Products
98.89%
Standing Orders – AIS
98.89%
Standing Orders – PIS
98.95%
Transactions
98.89%
Danske Bank Availability by Endpoint Category:
June 2025Account Requests – AIS
100.0%
Account Requests – CoF
100.0%
Accounts
99.79%
Balances
99.79%
Beneficiaries
100.0%
Direct Debits
100.0%
Payments – AIS
100.0%
Payments – CoF
100.0%
Payments – PIS
100.0%
payments-VRP
100.0%
Products
100.0%
Standing Orders – AIS
100.0%
Standing Orders – PIS
100.0%
Transactions
99.79%
First Direct Availability by Endpoint Category:
June 2025Account Requests – AIS
99.99%
Account Requests – CoF
100.0%
Accounts
99.99%
Balances
100.0%
Beneficiaries
100.0%
Direct Debits
100.0%
Payments – AIS
100.0%
Payments – CoF
100.0%
Payments – PIS
100.0%
payments-VRP
100.0%
Products
100.0%
Standing Orders – AIS
100.0%
Standing Orders – PIS
100.0%
Statements
100.0%
Transactions
99.92%
Halifax Availability by Endpoint Category:
June 2025Account Requests – AIS
99.98%
Account Requests – CoF
100.0%
Accounts
100.0%
Balances
99.96%
Beneficiaries
100.0%
Direct Debits
100.0%
Payments – AIS
100.0%
Payments – CoF
100.0%
Payments – PIS
99.99%
payments-VRP
100.0%
Products
99.99%
Standing Orders – AIS
100.0%
Standing Orders – PIS
100.0%
Statements
100.0%
Transactions
99.98%
HSBC Business Availability by Endpoint Category:
June 2025Account Requests – AIS
100.0%
Account Requests – CoF
100.0%
Accounts
100.0%
Balances
100.0%
Beneficiaries
100.0%
Direct Debits
100.0%
Payments – AIS
100.0%
Payments – CoF
100.0%
Payments – PIS
100.0%
payments-VRP
100.0%
Products
100.0%
Standing Orders – AIS
100.0%
Standing Orders – PIS
100.0%
Statements
100.0%
Transactions
100.0%
HSBC Kinetic Availability by Endpoint Category:
June 2025Account Requests – AIS
100.0%
Account Requests – CoF
100.0%
Accounts
100.0%
Balances
100.0%
Beneficiaries
100.0%
Direct Debits
100.0%
Payments – AIS
100.0%
Payments – CoF
100.0%
Payments – PIS
100.0%
payments-VRP
100.0%
Products
100.0%
Standing Orders – AIS
100.0%
Standing Orders – PIS
100.0%
Statements
100.0%
Transactions
100.0%
HSBC Personal Availability by Endpoint Category:
June 2025Account Requests – AIS
99.99%
Account Requests – CoF
100.0%
Accounts
99.99%
Balances
100.0%
Beneficiaries
100.0%
Direct Debits
100.0%
Payments – AIS
100.0%
Payments – CoF
100.0%
Payments – PIS
100.0%
payments-VRP
99.99%
Products
100.0%
Standing Orders – AIS
100.0%
Standing Orders – PIS
100.0%
Statements
100.0%
Transactions
100.0%
Lloyds Availability by Endpoint Category:
June 2025Account Requests – AIS
99.96%
Account Requests – CoF
100.0%
Accounts
100.0%
Balances
99.94%
Beneficiaries
100.0%
Direct Debits
100.0%
Payments – AIS
100.0%
Payments – CoF
100.0%
Payments – PIS
99.98%
payments-VRP
100.0%
Products
99.99%
Standing Orders – AIS
100.0%
Standing Orders – PIS
100.0%
Statements
100.0%
Transactions
99.98%
MBNA Availability by Endpoint Category:
June 2025Account Requests – AIS
100.0%
Accounts
100.0%
Balances
99.75%
Beneficiaries
100.0%
Direct Debits
100.0%
Payments – AIS
100.0%
Products
100.0%
Standing Orders – AIS
100.0%
Statements
100.0%
Transactions
100.0%
Mettle Availability by Endpoint Category:
June 2025Account Requests – AIS
100.0%
Accounts
100.0%
Balances
100.0%
Beneficiaries
100.0%
Direct Debits
100.0%
Payments – AIS
100.0%
Payments – PIS
100.0%
payments-VRP
100.0%
Products
100.0%
Standing Orders – AIS
100.0%
Statements
100.0%
Transactions
100.0%
Nationwide Building Society Availability by Endpoint Category:
June 2025Account Requests – AIS
100.0%
Account Requests – CoF
99.34%
Accounts
99.99%
Balances
99.99%
Beneficiaries
99.34%
Direct Debits
99.41%
Payments – AIS
100.0%
Payments – CoF
100.0%
Payments – PIS
99.24%
payments-VRP
99.49%
Products
99.37%
Standing Orders – AIS
100.0%
Standing Orders – PIS
100.0%
Statements
99.97%
Transactions
99.31%
NWB Availability by Endpoint Category:
June 2025Account Requests – AIS
99.93%
Account Requests – CoF
99.18%
Accounts
99.93%
Balances
99.93%
Beneficiaries
99.93%
Direct Debits
99.93%
Payments – AIS
99.93%
Payments – CoF
99.18%
Payments – PIS
99.18%
payments-VRP
99.18%
Products
99.93%
Standing Orders – AIS
99.93%
Standing Orders – PIS
99.18%
Statements
99.93%
Transactions
99.93%
RBS Availability by Endpoint Category:
June 2025Account Requests – AIS
100.0%
Account Requests – CoF
100.0%
Accounts
100.0%
Balances
100.0%
Beneficiaries
100.0%
Direct Debits
100.0%
Payments – AIS
100.0%
Payments – CoF
100.0%
Payments – PIS
100.0%
payments-VRP
100.0%
Products
100.0%
Standing Orders – AIS
100.0%
Standing Orders – PIS
100.0%
Statements
100.0%
Transactions
100.0%
Santander UK plc Availability by Endpoint Category:
June 2025Account Requests – AIS
99.86%
Account Requests – CoF
99.86%
Accounts
99.86%
Balances
99.86%
Beneficiaries
99.86%
Direct Debits
99.86%
Payments – CoF
99.86%
Payments – PIS
99.86%
payments-VRP
99.86%
Products
99.86%
Standing Orders – AIS
99.86%
Standing Orders – PIS
99.92%
Statements
99.86%
Transactions
99.86%
UBN Availability by Endpoint Category:
June 2025Account Requests – AIS
100.0%
Account Requests – CoF
100.0%
Accounts
100.0%
Balances
100.0%
Beneficiaries
100.0%
Direct Debits
100.0%
Payments – AIS
100.0%
Payments – CoF
100.0%
Payments – PIS
100.0%
payments-VRP
100.0%
Products
100.0%
Standing Orders – AIS
100.0%
Standing Orders – PIS
100.0%
Statements
100.0%
Transactions
100.0%
Average API response times
This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in June.
Average API Response Time
348 millisecondsAverage API response times by brand
This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in June.
Response times by brand
Select an account provider
AIB (NI) Response times (milliseconds):
June 2025Account Requests – AIS
151ms
Accounts
94ms
Balances
66ms
Beneficiaries
846ms
Direct Debits
1,054ms
Payments – AIS
29ms
Payments – CoF
193ms
Payments – PIS
90ms
payments-VRP
94ms
Products
487ms
Standing Orders – AIS
222ms
Standing Orders – PIS
90ms
Statements
28ms
Transactions
76ms
AIB Group (UK) p.l.c. Response times (milliseconds):
June 2025Account Requests – AIS
104ms
Accounts
51ms
Balances
36ms
Payments – CoF
291ms
Payments – PIS
57ms
payments-VRP
106ms
Products
300ms
Standing Orders – PIS
63ms
Transactions
45ms
Bank of Ireland UK Response times (milliseconds):
June 2025Account Requests – AIS
168ms
Account Requests – CoF
782ms
Accounts
326ms
Balances
354ms
Beneficiaries
5,516ms
Payments – AIS
624ms
Payments – CoF
492ms
Payments – PIS
773ms
payments-VRP
1,033ms
Products
534ms
Standing Orders – AIS
954ms
Standing Orders – PIS
756ms
Statements
944ms
Transactions
386ms
Bank of Scotland Response times (milliseconds):
June 2025Account Requests – AIS
270ms
Account Requests – CoF
276ms
Accounts
164ms
Balances
183ms
Beneficiaries
278ms
Direct Debits
249ms
Payments – AIS
231ms
Payments – CoF
251ms
Payments – PIS
519ms
payments-VRP
387ms
Products
457ms
Standing Orders – AIS
228ms
Standing Orders – PIS
505ms
Statements
421ms
Transactions
268ms
Barclays Response times (milliseconds):
June 2025Account Requests – AIS
123ms
Account Requests – CoF
170ms
Accounts
205ms
Balances
206ms
Beneficiaries
259ms
Direct Debits
207ms
Payments – AIS
253ms
Payments – CoF
263ms
Payments – PIS
182ms
payments-VRP
247ms
Products
350ms
Standing Orders – AIS
213ms
Standing Orders – PIS
178ms
Statements
98ms
Transactions
260ms
Coutts Response times (milliseconds):
June 2025Account Requests – AIS
862ms
Account Requests – CoF
1,163ms
Accounts
255ms
Balances
260ms
Beneficiaries
1,911ms
Direct Debits
1,230ms
Payments – AIS
199ms
Payments – CoF
349ms
Payments – PIS
901ms
Products
249ms
Standing Orders – AIS
229ms
Standing Orders – PIS
602ms
Transactions
281ms
Danske Bank Response times (milliseconds):
June 2025Account Requests – AIS
45ms
Accounts
459ms
Balances
187ms
Beneficiaries
181ms
Direct Debits
312ms
Payments – AIS
269ms
Payments – CoF
85ms
Payments – PIS
83ms
Products
131ms
Standing Orders – AIS
302ms
Standing Orders – PIS
93ms
Transactions
534ms
First Direct Response times (milliseconds):
June 2025Account Requests – AIS
140ms
Account Requests – CoF
255ms
Accounts
288ms
Balances
291ms
Beneficiaries
363ms
Direct Debits
313ms
Payments – AIS
511ms
Payments – CoF
325ms
Payments – PIS
282ms
payments-VRP
323ms
Products
571ms
Standing Orders – AIS
546ms
Standing Orders – PIS
298ms
Statements
70ms
Transactions
455ms
Halifax Response times (milliseconds):
June 2025Account Requests – AIS
272ms
Account Requests – CoF
267ms
Accounts
165ms
Balances
185ms
Beneficiaries
277ms
Direct Debits
248ms
Payments – AIS
229ms
Payments – CoF
250ms
Payments – PIS
535ms
payments-VRP
386ms
Products
458ms
Standing Orders – AIS
228ms
Standing Orders – PIS
589ms
Statements
416ms
Transactions
278ms
HSBC Business Response times (milliseconds):
June 2025Account Requests – AIS
173ms
Account Requests – CoF
276ms
Accounts
347ms
Balances
333ms
Beneficiaries
321ms
Direct Debits
594ms
Payments – AIS
277ms
Payments – CoF
539ms
Payments – PIS
599ms
payments-VRP
388ms
Products
590ms
Standing Orders – AIS
227ms
Standing Orders – PIS
303ms
Statements
1,136ms
Transactions
410ms
HSBC Kinetic Response times (milliseconds):
June 2025Account Requests – AIS
143ms
Account Requests – CoF
252ms
Accounts
387ms
Balances
390ms
Beneficiaries
674ms
Direct Debits
769ms
Payments – AIS
932ms
Payments – CoF
472ms
Payments – PIS
329ms
payments-VRP
396ms
Products
901ms
Standing Orders – AIS
876ms
Standing Orders – PIS
200ms
Statements
2,077ms
Transactions
526ms
HSBC Personal Response times (milliseconds):
June 2025Account Requests – AIS
152ms
Account Requests – CoF
214ms
Accounts
285ms
Balances
281ms
Beneficiaries
373ms
Direct Debits
299ms
Payments – AIS
542ms
Payments – CoF
315ms
Payments – PIS
283ms
payments-VRP
318ms
Products
561ms
Standing Orders – AIS
566ms
Standing Orders – PIS
253ms
Statements
321ms
Transactions
443ms
Lloyds Response times (milliseconds):
June 2025Account Requests – AIS
272ms
Account Requests – CoF
264ms
Accounts
165ms
Balances
182ms
Beneficiaries
274ms
Direct Debits
248ms
Payments – AIS
230ms
Payments – CoF
249ms
Payments – PIS
543ms
payments-VRP
385ms
Products
456ms
Standing Orders – AIS
229ms
Standing Orders – PIS
542ms
Statements
428ms
Transactions
264ms
MBNA Response times (milliseconds):
June 2025Account Requests – AIS
274ms
Accounts
237ms
Balances
293ms
Beneficiaries
269ms
Direct Debits
181ms
Payments – AIS
184ms
Products
181ms
Standing Orders – AIS
182ms
Statements
351ms
Transactions
524ms
Mettle Response times (milliseconds):
June 2025Account Requests – AIS
73ms
Accounts
94ms
Balances
64ms
Beneficiaries
47ms
Direct Debits
113ms
Payments – AIS
63ms
Payments – PIS
108ms
payments-VRP
64ms
Products
94ms
Standing Orders – AIS
6ms
Statements
100ms
Transactions
81ms
Nationwide Building Society Response times (milliseconds):
June 2025Account Requests – AIS
136ms
Account Requests – CoF
228ms
Accounts
189ms
Balances
178ms
Beneficiaries
374ms
Direct Debits
483ms
Payments – AIS
240ms
Payments – CoF
224ms
Payments – PIS
308ms
payments-VRP
263ms
Products
183ms
Standing Orders – AIS
176ms
Standing Orders – PIS
325ms
Statements
644ms
Transactions
221ms
NWB Response times (milliseconds):
June 2025Account Requests – AIS
151ms
Account Requests – CoF
347ms
Accounts
375ms
Balances
348ms
Beneficiaries
682ms
Direct Debits
231ms
Payments – AIS
254ms
Payments – CoF
202ms
Payments – PIS
343ms
payments-VRP
411ms
Products
273ms
Standing Orders – AIS
279ms
Standing Orders – PIS
297ms
Statements
177ms
Transactions
456ms
RBS Response times (milliseconds):
June 2025Account Requests – AIS
165ms
Account Requests – CoF
376ms
Accounts
375ms
Balances
355ms
Beneficiaries
571ms
Direct Debits
250ms
Payments – AIS
274ms
Payments – CoF
216ms
Payments – PIS
374ms
payments-VRP
467ms
Products
275ms
Standing Orders – AIS
336ms
Standing Orders – PIS
340ms
Statements
170ms
Transactions
427ms
Santander UK plc Response times (milliseconds):
June 2025Account Requests – AIS
411ms
Account Requests – CoF
482ms
Accounts
540ms
Balances
590ms
Beneficiaries
797ms
Direct Debits
650ms
Payments – CoF
547ms
Payments – PIS
616ms
payments-VRP
384ms
Products
522ms
Standing Orders – AIS
644ms
Standing Orders – PIS
993ms
Statements
582ms
Transactions
672ms
UBN Response times (milliseconds):
June 2025Account Requests – AIS
179ms
Account Requests – CoF
494ms
Accounts
469ms
Balances
374ms
Beneficiaries
794ms
Direct Debits
268ms
Payments – AIS
274ms
Payments – CoF
304ms
Payments – PIS
421ms
payments-VRP
589ms
Products
301ms
Standing Orders – AIS
263ms
Standing Orders – PIS
357ms
Statements
176ms
Transactions
435ms
Successful API calls
This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.
Successful API calls
Total calls 1,971,558,351 % of overall total calls 99.46%AIS
Total calls 1,591,801,055 % of overall total calls 80.30%PIS
Total calls 117,856,160 % of overall total calls 5.95%Successful API calls by brand
This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.
Successful AIS calls by brand
This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.
Successful PIS calls by brand
This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.
Successful payment initiation requests by brand
This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.
Failed API calls
This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.
Failed API Calls
Total calls 10,738,690 % of overall total calls 0.54%Business
Total calls 8,280,268 % of overall total calls 0.42%Technical
Total calls 2,458,422 % of overall total calls 0.12%Notes on the data: The data does not include abandoned authorisations.
Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
Failed API calls by brand
This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.
Failed Technical calls
Failed Business calls
Notes on the data: The data does not include abandoned authorisations.
Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
Failed business calls by brand
This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.
Failed business calls as % of total calls
Volume of failed business calls
Notes on the data: The data does not include abandoned authorisations.
Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
Failed technical calls by brand
This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.
Failed technical calls as % of total calls
Volume of failed technical calls
Notes on the data: The data does not include abandoned authorisations.
Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
Rejected API calls
This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.
Rejected API Calls
Total calls 2,657,088 % of overall total calls 0.134%HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
Rejected API calls by brand
This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.
HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
