API Performance StatsSelect a month:May 2026April 2026March 2026February 2026January 2026December 2025November 2025October 2025September 2025August 2025July 2025June 2025May 2025March 2025April 2025February 2025January 2025December 2024November 2024October 2024September 2024August 2024July 2024June 2024May 2024April 2024March 2024February 2024January 2024December 2023November 2023October 2023September 2023August 2023July 2023June 2023May 2023April 2023March 2023February 2023January 2023December 2022November 2022October 2022September 2022August 2022July 2022June 2022May 2022Download historical data (last 12 months):Download dataHistoric Data Download- csv (CSV)Historic Data Download (PDF) Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.Notes on the data: Unweighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Download chart Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Download chart Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Download chart Successful Payments This chart shows the number of successful single domestic payment and variable recurring payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Download chart Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Download chart Open Banking User Connections All User Connections AIS User Connections PIS User Connections All User Connections This chart shows the total and number of new user conections consuming Open Banking services each month Notes on the data:All user connections have consumed AIS and/or PIS services in the reporting period. Total user connections as reported includes the volume of new user connections.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New user connections have consumed AIS and/or PIS services for the first time during the reporting period. User connections consuming both services for the first time in different reporting periods, will be reported as a new user connection in each period in the ‘All User connections’ chartSince November 2022 there have been 9 Providers and 20 brands providing data.One ASPSP is unable to provide Total User Connections volumes de-duplicated across versions; therefore, only v4 User Connections are included for this ASPSP from April 2026.One ASPSP is unable to identify whether v4 User Connections previously used other versions. Therefore, for this ASPSP, New User Connection volumes include all User Connections using v4 for the first time, regardless of prior usage of other versions, from April 2026. Download chart AIS User Connections This chart shows the total and number of new user connections consuming Open Banking services each month Notes on the data: All user connections have consumed AIS and/or PIS services in the reporting period. Total user connections as reported includes the volume of new user connections.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New user connections have consumed AIS and/or PIS services for the first time during the reporting period. User connections consuming both services for the first time in different reporting periods, will be reported as a new user connections in each period in the ‘All User Connections’ chartOne ASPSP is unable to provide Total User Connections volumes de-duplicated across versions; therefore, only v4 User Connections are included for this ASPSP from April 2026.One ASPSP is unable to identify whether v4 User Connections previously used other versions. Therefore, for this ASPSP, New User Connection volumes include all User Connections using v4 for the first time, regardless of prior usage of other versions, from April 2026. Download chart PIS User Connections This chart shows the total and number of PIS user connections consuming Open Banking services each month Notes on the data: All user connections have consumed AIS and/or PIS services in the reporting period. Total user connections as reported includes the volume of new user connections.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New user connections have consumed AIS and/or PIS services for the first time during the reporting period. User connections consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All User Connections’ chartOne ASPSP is unable to provide Total User Connections volumes de-duplicated across versions; therefore, only v4 User Connections are included for this ASPSP from April 2026.One ASPSP is unable to identify whether v4 User Connections previously used other versions. Therefore, for this ASPSP, New User Connection volumes include all User Connections using v4 for the first time, regardless of prior usage of other versions, from April 2026. Download chart May key performance metrics99.54%Average API Availability399msAverage API Response Time99.61%Successful API Calls (%)99.98%Average API availability – weighted2686.0mSuccessful API Calls Actual0.39%Failed API Calls Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted May 2026 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Average API availability 99.54% Core hours (06:00-00:00) 99.72% Non core hours (00:00-06:00) 98.93% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2026 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2026 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2026 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2026 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2026 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2026 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 100.00% AIB Group (UK) p.l.c. Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 100.00% Bank of Ireland UK Availability by Endpoint Category: May 2026 Account Requests – AIS 96.90% Account Requests – COF 96.90% Accounts 96.90% Balances 96.90% Beneficiaries 97.41% Payments – AIS 97.14% Payments – CoF 96.90% Payments – PIS 96.60% Payments – VRP 96.90% Products 96.90% Standing Orders – AIS 98.79% Standing Orders – PIS 96.60% Statements 98.09% Transactions 96.90% Bank of Scotland Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Barclays Availability by Endpoint Category: May 2026 Account Requests – AIS 99.98% Account Requests – COF 99.98% Accounts 99.98% Balances 99.98% Beneficiaries 99.98% Direct Debits 99.98% Payments – AIS 99.98% Payments – CoF 99.98% Payments – PIS 99.98% Payments – VRP 99.98% Products 99.98% Standing Orders – AIS 99.98% Standing Orders – PIS 99.98% Statements 99.98% Transactions 99.98% Coutts Availability by Endpoint Category: May 2026 Account Requests – AIS 95.00% Account Requests – COF 98.90% Accounts 95.00% Balances 95.00% Beneficiaries 95.00% Direct Debits 99.71% Payments – AIS 99.71% Payments – CoF 96.15% Payments – PIS 95.00% Payments – VRP 99.87% Products 95.00% Standing Orders – AIS 95.00% Standing Orders – PIS 95.00% Transactions 95.00% Danske Bank Availability by Endpoint Category: May 2026 Account Requests – AIS 99.98% Account Requests – COF 100.00% Accounts 99.97% Balances 99.98% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 99.97% First Direct Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Halifax Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 99.99% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 99.99% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Business Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Kinetic Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.86% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Personal Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Lloyds Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 99.99% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% MBNA Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 99.74% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Mettle Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Accounts 99.96% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Statements 100.00% Transactions 100.00% Nationwide Building Society Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 99.80% Payments – AIS 100.00% Payments – CoF 99.99% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% NWB Availability by Endpoint Category: May 2026 Account Requests – AIS 99.95% Account Requests – COF 100.00% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 99.95% Payments – CoF 99.86% Payments – PIS 99.86% Payments – VRP 99.86% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.86% Statements 99.96% Transactions 99.95% RBS Availability by Endpoint Category: May 2026 Account Requests – AIS 99.92% Account Requests – COF 100.00% Accounts 99.92% Balances 99.92% Beneficiaries 99.92% Direct Debits 99.92% Payments – AIS 99.94% Payments – CoF 99.84% Payments – PIS 99.84% Payments – VRP 99.84% Products 99.92% Standing Orders – AIS 99.92% Standing Orders – PIS 99.84% Statements 99.96% Transactions 99.92% Santander UK plc Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% UBN Availability by Endpoint Category: May 2026 Account Requests – AIS 99.90% Account Requests – COF 100.00% Accounts 99.90% Balances 99.90% Beneficiaries 99.90% Direct Debits 99.90% Payments – AIS 99.99% Payments – CoF 99.81% Payments – PIS 99.81% Payments – VRP 99.81% Products 99.90% Standing Orders – AIS 99.90% Standing Orders – PIS 99.81% Statements 100.00% Transactions 99.90% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted May 2026 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Average weighted API availability 99.98 % Core hours (06:00-00:00) 99.98 % Non core hours (00:00-06:00) 99.98 % May 2026 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart May 2026 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart May 2026 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart May 2026 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart May 2026 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart May 2026 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 100.00% AIB Group (UK) p.l.c. Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 100.00% Bank of Ireland UK Availability by Endpoint Category: May 2026 Account Requests – AIS 98.63% Account Requests – COF 79.00% Accounts 98.72% Balances 98.71% Beneficiaries 80.26% Payments – AIS 93.35% Payments – CoF 98.76% Payments – PIS 98.40% Payments – VRP 97.28% Products 98.37% Standing Orders – AIS 98.52% Standing Orders – PIS 98.51% Statements 92.29% Transactions 98.64% Bank of Scotland Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Barclays Availability by Endpoint Category: May 2026 Account Requests – AIS 99.97% Account Requests – COF 99.96% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.98% Payments – AIS 99.96% Payments – CoF 99.97% Payments – PIS 99.96% Payments – VRP 99.96% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.96% Statements 99.97% Transactions 99.97% Coutts Availability by Endpoint Category: May 2026 Account Requests – AIS 95.49% Account Requests – COF 96.63% Accounts 95.90% Balances 96.03% Beneficiaries 96.74% Direct Debits 99.61% Payments – AIS 99.61% Payments – CoF 99.10% Payments – PIS 95.52% Payments – VRP 94.44% Products 96.47% Standing Orders – AIS 96.46% Standing Orders – PIS 75.53% Transactions 96.20% Danske Bank Availability by Endpoint Category: May 2026 Account Requests – AIS 99.98% Account Requests – COF 100.00% Accounts 99.97% Balances 99.98% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 99.97% First Direct Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Halifax Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Business Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Kinetic Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.86% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Personal Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Lloyds Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% MBNA Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 99.93% Beneficiaries 100.00% Direct Debits 100.00% Payments – PIS 100.00% Products 100.00% Standing Orders – AIS 100.00% Statements 100.00% Transactions 100.00% Mettle Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Accounts 99.96% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Statements 100.00% Transactions 100.00% Nationwide Building Society Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 99.99% Payments – AIS 100.00% Payments – CoF 99.99% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% NWB Availability by Endpoint Category: May 2026 Account Requests – AIS 99.95% Account Requests – COF 100.00% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 99.96% Payments – CoF 99.95% Payments – PIS 99.95% Payments – VRP 99.95% Products 99.94% Standing Orders – AIS 99.95% Standing Orders – PIS 99.94% Statements 99.97% Transactions 99.95% RBS Availability by Endpoint Category: May 2026 Account Requests – AIS 99.93% Account Requests – COF 100.00% Accounts 99.93% Balances 99.93% Beneficiaries 99.93% Direct Debits 99.93% Payments – AIS 99.83% Payments – CoF 99.94% Payments – PIS 99.93% Payments – VRP 99.94% Products 99.91% Standing Orders – AIS 99.93% Standing Orders – PIS 99.91% Statements 99.95% Transactions 99.93% Santander UK plc Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% UBN Availability by Endpoint Category: May 2026 Account Requests – AIS 99.91% Account Requests – COF 100.00% Accounts 99.91% Balances 99.91% Beneficiaries 99.91% Direct Debits 99.93% Payments – AIS 99.91% Payments – CoF 99.92% Payments – PIS 99.91% Payments – VRP 99.92% Products 99.88% Standing Orders – AIS 99.92% Standing Orders – PIS 99.87% Statements 100.00% Transactions 99.91% Average API response times Average API response times by brand Response times by brand May 2026 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Average API Response Time 399 milliseconds May 2026 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart May 2026 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): May 2026 Account Requests – AIS 189ms Accounts 142ms Balances 114ms Beneficiaries 1,640ms Direct Debits 1,412ms Payments – AIS 88ms Payments – CoF 177ms Payments – PIS 168ms Payments – VRP 562ms Products 361ms Standing Orders – AIS 153ms Standing Orders – PIS 154ms Transactions 126ms AIB Group (UK) p.l.c. Response times (milliseconds): May 2026 Account Requests – AIS 112ms Accounts 58ms Balances 38ms Payments – AIS 12ms Payments – CoF 139ms Payments – PIS 67ms Payments – VRP 243ms Products 194ms Standing Orders – AIS 61ms Standing Orders – PIS 88ms Transactions 47ms Bank of Ireland UK Response times (milliseconds): May 2026 Account Requests – AIS 170ms Account Requests – COF 979ms Accounts 286ms Balances 292ms Beneficiaries 3,630ms Payments – AIS 829ms Payments – CoF 488ms Payments – PIS 904ms Payments – VRP 863ms Products 510ms Standing Orders – AIS 1,204ms Standing Orders – PIS 442ms Statements 969ms Transactions 315ms Bank of Scotland Response times (milliseconds): May 2026 Account Requests – AIS 196ms Account Requests – COF 249ms Accounts 128ms Balances 142ms Beneficiaries 236ms Direct Debits 213ms Payments – AIS 256ms Payments – CoF 212ms Payments – PIS 375ms Payments – VRP 350ms Products 414ms Standing Orders – AIS 190ms Standing Orders – PIS 405ms Statements 371ms Transactions 228ms Barclays Response times (milliseconds): May 2026 Account Requests – AIS 235ms Account Requests – COF 462ms Accounts 500ms Balances 551ms Beneficiaries 520ms Direct Debits 635ms Payments – AIS 488ms Payments – CoF 524ms Payments – PIS 452ms Payments – VRP 483ms Products 1,368ms Standing Orders – AIS 639ms Standing Orders – PIS 421ms Statements 192ms Transactions 684ms Coutts Response times (milliseconds): May 2026 Account Requests – AIS 2,600ms Account Requests – COF 1,701ms Accounts 1,636ms Balances 1,634ms Beneficiaries 2,517ms Direct Debits 1,727ms Payments – AIS 3,632ms Payments – CoF 1,737ms Payments – PIS 2,148ms Payments – VRP 2,386ms Products 1,685ms Standing Orders – AIS 1,614ms Standing Orders – PIS 2,822ms Transactions 1,728ms Danske Bank Response times (milliseconds): May 2026 Account Requests – AIS 90ms Accounts 650ms Balances 243ms Beneficiaries 237ms Direct Debits 427ms Payments – AIS 177ms Payments – CoF 163ms Payments – PIS 173ms Payments – VRP 272ms Products 172ms Standing Orders – AIS 303ms Standing Orders – PIS 147ms Transactions 740ms First Direct Response times (milliseconds): May 2026 Account Requests – AIS 141ms Account Requests – COF 314ms Accounts 329ms Balances 338ms Beneficiaries 569ms Direct Debits 511ms Payments – AIS 752ms Payments – CoF 433ms Payments – PIS 275ms Payments – VRP 346ms Products 586ms Standing Orders – AIS 502ms Standing Orders – PIS 303ms Statements 71ms Transactions 498ms Halifax Response times (milliseconds): May 2026 Account Requests – AIS 205ms Account Requests – COF 233ms Accounts 128ms Balances 143ms Beneficiaries 231ms Direct Debits 212ms Payments – AIS 208ms Payments – CoF 211ms Payments – PIS 399ms Payments – VRP 346ms Products 413ms Standing Orders – AIS 191ms Standing Orders – PIS 473ms Statements 356ms Transactions 247ms HSBC Business Response times (milliseconds): May 2026 Account Requests – AIS 190ms Account Requests – COF 301ms Accounts 315ms Balances 301ms Beneficiaries 253ms Direct Debits 583ms Payments – AIS 126ms Payments – CoF 532ms Payments – PIS 591ms Payments – VRP 483ms Products 692ms Standing Orders – AIS 136ms Standing Orders – PIS 452ms Statements 7,826ms Transactions 405ms HSBC Kinetic Response times (milliseconds): May 2026 Account Requests – AIS 155ms Account Requests – COF 292ms Accounts 403ms Balances 399ms Beneficiaries 853ms Direct Debits 1,296ms Payments – AIS 1,363ms Payments – CoF 618ms Payments – PIS 337ms Payments – VRP 441ms Products 1,149ms Standing Orders – AIS 1,297ms Standing Orders – PIS 248ms Statements 4,079ms Transactions 438ms HSBC Personal Response times (milliseconds): May 2026 Account Requests – AIS 154ms Account Requests – COF 283ms Accounts 307ms Balances 330ms Beneficiaries 516ms Direct Debits 503ms Payments – AIS 798ms Payments – CoF 421ms Payments – PIS 270ms Payments – VRP 336ms Products 567ms Standing Orders – AIS 568ms Standing Orders – PIS 292ms Statements 927ms Transactions 501ms Lloyds Response times (milliseconds): May 2026 Account Requests – AIS 207ms Account Requests – COF 233ms Accounts 128ms Balances 141ms Beneficiaries 231ms Direct Debits 211ms Payments – AIS 224ms Payments – CoF 209ms Payments – PIS 386ms Payments – VRP 347ms Products 411ms Standing Orders – AIS 190ms Standing Orders – PIS 465ms Statements 347ms Transactions 229ms MBNA Response times (milliseconds): May 2026 Account Requests – AIS 210ms Accounts 128ms Balances 238ms Beneficiaries 235ms Direct Debits 150ms Payments – PIS 219ms Products 147ms Standing Orders – AIS 160ms Statements 303ms Transactions 450ms Mettle Response times (milliseconds): May 2026 Account Requests – AIS 87ms Accounts 110ms Balances 85ms Beneficiaries 65ms Direct Debits 129ms Payments – AIS 57ms Payments – PIS 196ms Payments – VRP 201ms Products 88ms Standing Orders – AIS 59ms Statements 816ms Transactions 90ms Nationwide Building Society Response times (milliseconds): May 2026 Account Requests – AIS 163ms Account Requests – COF 263ms Accounts 249ms Balances 213ms Beneficiaries 369ms Direct Debits 645ms Payments – AIS 147ms Payments – CoF 257ms Payments – PIS 371ms Payments – VRP 308ms Products 251ms Standing Orders – AIS 259ms Standing Orders – PIS 378ms Statements 441ms Transactions 239ms NWB Response times (milliseconds): May 2026 Account Requests – AIS 157ms Account Requests – COF 365ms Accounts 454ms Balances 446ms Beneficiaries 775ms Direct Debits 235ms Payments – AIS 335ms Payments – CoF 259ms Payments – PIS 341ms Payments – VRP 305ms Products 320ms Standing Orders – AIS 517ms Standing Orders – PIS 305ms Statements 185ms Transactions 549ms RBS Response times (milliseconds): May 2026 Account Requests – AIS 165ms Account Requests – COF 394ms Accounts 432ms Balances 439ms Beneficiaries 797ms Direct Debits 249ms Payments – AIS 324ms Payments – CoF 277ms Payments – PIS 379ms Payments – VRP 336ms Products 287ms Standing Orders – AIS 527ms Standing Orders – PIS 301ms Statements 210ms Transactions 478ms Santander UK plc Response times (milliseconds): May 2026 Account Requests – AIS 53ms Account Requests – COF 157ms Accounts 144ms Balances 109ms Beneficiaries 204ms Direct Debits 149ms Payments – CoF 118ms Payments – PIS 226ms Payments – VRP 161ms Products 241ms Standing Orders – AIS 92ms Standing Orders – PIS 231ms Statements 15ms Transactions 219ms UBN Response times (milliseconds): May 2026 Account Requests – AIS 170ms Account Requests – COF 489ms Accounts 422ms Balances 398ms Beneficiaries 827ms Direct Debits 265ms Payments – AIS 279ms Payments – CoF 294ms Payments – PIS 407ms Payments – VRP 359ms Products 301ms Standing Orders – AIS 553ms Standing Orders – PIS 340ms Statements 304ms Transactions 437ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand May 2026 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Successful API calls Total calls 2,685,988,494 % of overall total calls 99.61 % AIS Total calls 2,107,382,290 % of overall total calls 99.54 % PIS Total calls 165,071,662 % of overall total calls 99.78 % May 2026 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart May 2026 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart May 2026 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart May 2026 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand May 2026 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Failed API Calls Total calls 10,606,218 % of overall total calls 0.39% Business Total calls 9,491,669 % of overall total calls 0.35% Technical Total calls 1,114,549 % of overall total calls 0.04% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. May 2026 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. May 2026 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. May 2026 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand May 2026 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Rejected API Calls Total calls 4,074,443 % of overall total calls 0.151% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. May 2026 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
API Performance StatsSelect a month:May 2026April 2026March 2026February 2026January 2026December 2025November 2025October 2025September 2025August 2025July 2025June 2025May 2025March 2025April 2025February 2025January 2025December 2024November 2024October 2024September 2024August 2024July 2024June 2024May 2024April 2024March 2024February 2024January 2024December 2023November 2023October 2023September 2023August 2023July 2023June 2023May 2023April 2023March 2023February 2023January 2023December 2022November 2022October 2022September 2022August 2022July 2022June 2022May 2022Download historical data (last 12 months):Download dataHistoric Data Download- csv (CSV)Historic Data Download (PDF)
Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.Notes on the data: Unweighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Download chart
Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Download chart
Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Download chart
Successful Payments This chart shows the number of successful single domestic payment and variable recurring payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Download chart
Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Download chart
Open Banking User Connections All User Connections AIS User Connections PIS User Connections All User Connections This chart shows the total and number of new user conections consuming Open Banking services each month Notes on the data:All user connections have consumed AIS and/or PIS services in the reporting period. Total user connections as reported includes the volume of new user connections.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New user connections have consumed AIS and/or PIS services for the first time during the reporting period. User connections consuming both services for the first time in different reporting periods, will be reported as a new user connection in each period in the ‘All User connections’ chartSince November 2022 there have been 9 Providers and 20 brands providing data.One ASPSP is unable to provide Total User Connections volumes de-duplicated across versions; therefore, only v4 User Connections are included for this ASPSP from April 2026.One ASPSP is unable to identify whether v4 User Connections previously used other versions. Therefore, for this ASPSP, New User Connection volumes include all User Connections using v4 for the first time, regardless of prior usage of other versions, from April 2026. Download chart AIS User Connections This chart shows the total and number of new user connections consuming Open Banking services each month Notes on the data: All user connections have consumed AIS and/or PIS services in the reporting period. Total user connections as reported includes the volume of new user connections.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New user connections have consumed AIS and/or PIS services for the first time during the reporting period. User connections consuming both services for the first time in different reporting periods, will be reported as a new user connections in each period in the ‘All User Connections’ chartOne ASPSP is unable to provide Total User Connections volumes de-duplicated across versions; therefore, only v4 User Connections are included for this ASPSP from April 2026.One ASPSP is unable to identify whether v4 User Connections previously used other versions. Therefore, for this ASPSP, New User Connection volumes include all User Connections using v4 for the first time, regardless of prior usage of other versions, from April 2026. Download chart PIS User Connections This chart shows the total and number of PIS user connections consuming Open Banking services each month Notes on the data: All user connections have consumed AIS and/or PIS services in the reporting period. Total user connections as reported includes the volume of new user connections.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New user connections have consumed AIS and/or PIS services for the first time during the reporting period. User connections consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All User Connections’ chartOne ASPSP is unable to provide Total User Connections volumes de-duplicated across versions; therefore, only v4 User Connections are included for this ASPSP from April 2026.One ASPSP is unable to identify whether v4 User Connections previously used other versions. Therefore, for this ASPSP, New User Connection volumes include all User Connections using v4 for the first time, regardless of prior usage of other versions, from April 2026. Download chart
All User Connections This chart shows the total and number of new user conections consuming Open Banking services each month Notes on the data:All user connections have consumed AIS and/or PIS services in the reporting period. Total user connections as reported includes the volume of new user connections.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New user connections have consumed AIS and/or PIS services for the first time during the reporting period. User connections consuming both services for the first time in different reporting periods, will be reported as a new user connection in each period in the ‘All User connections’ chartSince November 2022 there have been 9 Providers and 20 brands providing data.One ASPSP is unable to provide Total User Connections volumes de-duplicated across versions; therefore, only v4 User Connections are included for this ASPSP from April 2026.One ASPSP is unable to identify whether v4 User Connections previously used other versions. Therefore, for this ASPSP, New User Connection volumes include all User Connections using v4 for the first time, regardless of prior usage of other versions, from April 2026. Download chart
AIS User Connections This chart shows the total and number of new user connections consuming Open Banking services each month Notes on the data: All user connections have consumed AIS and/or PIS services in the reporting period. Total user connections as reported includes the volume of new user connections.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New user connections have consumed AIS and/or PIS services for the first time during the reporting period. User connections consuming both services for the first time in different reporting periods, will be reported as a new user connections in each period in the ‘All User Connections’ chartOne ASPSP is unable to provide Total User Connections volumes de-duplicated across versions; therefore, only v4 User Connections are included for this ASPSP from April 2026.One ASPSP is unable to identify whether v4 User Connections previously used other versions. Therefore, for this ASPSP, New User Connection volumes include all User Connections using v4 for the first time, regardless of prior usage of other versions, from April 2026. Download chart
PIS User Connections This chart shows the total and number of PIS user connections consuming Open Banking services each month Notes on the data: All user connections have consumed AIS and/or PIS services in the reporting period. Total user connections as reported includes the volume of new user connections.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New user connections have consumed AIS and/or PIS services for the first time during the reporting period. User connections consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All User Connections’ chartOne ASPSP is unable to provide Total User Connections volumes de-duplicated across versions; therefore, only v4 User Connections are included for this ASPSP from April 2026.One ASPSP is unable to identify whether v4 User Connections previously used other versions. Therefore, for this ASPSP, New User Connection volumes include all User Connections using v4 for the first time, regardless of prior usage of other versions, from April 2026. Download chart
May key performance metrics99.54%Average API Availability399msAverage API Response Time99.61%Successful API Calls (%)99.98%Average API availability – weighted2686.0mSuccessful API Calls Actual0.39%Failed API Calls
Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted May 2026 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Average API availability 99.54% Core hours (06:00-00:00) 99.72% Non core hours (00:00-06:00) 98.93% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2026 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2026 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2026 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2026 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2026 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2026 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 100.00% AIB Group (UK) p.l.c. Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 100.00% Bank of Ireland UK Availability by Endpoint Category: May 2026 Account Requests – AIS 96.90% Account Requests – COF 96.90% Accounts 96.90% Balances 96.90% Beneficiaries 97.41% Payments – AIS 97.14% Payments – CoF 96.90% Payments – PIS 96.60% Payments – VRP 96.90% Products 96.90% Standing Orders – AIS 98.79% Standing Orders – PIS 96.60% Statements 98.09% Transactions 96.90% Bank of Scotland Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Barclays Availability by Endpoint Category: May 2026 Account Requests – AIS 99.98% Account Requests – COF 99.98% Accounts 99.98% Balances 99.98% Beneficiaries 99.98% Direct Debits 99.98% Payments – AIS 99.98% Payments – CoF 99.98% Payments – PIS 99.98% Payments – VRP 99.98% Products 99.98% Standing Orders – AIS 99.98% Standing Orders – PIS 99.98% Statements 99.98% Transactions 99.98% Coutts Availability by Endpoint Category: May 2026 Account Requests – AIS 95.00% Account Requests – COF 98.90% Accounts 95.00% Balances 95.00% Beneficiaries 95.00% Direct Debits 99.71% Payments – AIS 99.71% Payments – CoF 96.15% Payments – PIS 95.00% Payments – VRP 99.87% Products 95.00% Standing Orders – AIS 95.00% Standing Orders – PIS 95.00% Transactions 95.00% Danske Bank Availability by Endpoint Category: May 2026 Account Requests – AIS 99.98% Account Requests – COF 100.00% Accounts 99.97% Balances 99.98% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 99.97% First Direct Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Halifax Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 99.99% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 99.99% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Business Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Kinetic Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.86% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Personal Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Lloyds Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 99.99% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% MBNA Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 99.74% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Mettle Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Accounts 99.96% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Statements 100.00% Transactions 100.00% Nationwide Building Society Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 99.80% Payments – AIS 100.00% Payments – CoF 99.99% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% NWB Availability by Endpoint Category: May 2026 Account Requests – AIS 99.95% Account Requests – COF 100.00% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 99.95% Payments – CoF 99.86% Payments – PIS 99.86% Payments – VRP 99.86% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.86% Statements 99.96% Transactions 99.95% RBS Availability by Endpoint Category: May 2026 Account Requests – AIS 99.92% Account Requests – COF 100.00% Accounts 99.92% Balances 99.92% Beneficiaries 99.92% Direct Debits 99.92% Payments – AIS 99.94% Payments – CoF 99.84% Payments – PIS 99.84% Payments – VRP 99.84% Products 99.92% Standing Orders – AIS 99.92% Standing Orders – PIS 99.84% Statements 99.96% Transactions 99.92% Santander UK plc Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% UBN Availability by Endpoint Category: May 2026 Account Requests – AIS 99.90% Account Requests – COF 100.00% Accounts 99.90% Balances 99.90% Beneficiaries 99.90% Direct Debits 99.90% Payments – AIS 99.99% Payments – CoF 99.81% Payments – PIS 99.81% Payments – VRP 99.81% Products 99.90% Standing Orders – AIS 99.90% Standing Orders – PIS 99.81% Statements 100.00% Transactions 99.90% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted May 2026 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Average weighted API availability 99.98 % Core hours (06:00-00:00) 99.98 % Non core hours (00:00-06:00) 99.98 % May 2026 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart May 2026 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart May 2026 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart May 2026 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart May 2026 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart May 2026 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 100.00% AIB Group (UK) p.l.c. Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 100.00% Bank of Ireland UK Availability by Endpoint Category: May 2026 Account Requests – AIS 98.63% Account Requests – COF 79.00% Accounts 98.72% Balances 98.71% Beneficiaries 80.26% Payments – AIS 93.35% Payments – CoF 98.76% Payments – PIS 98.40% Payments – VRP 97.28% Products 98.37% Standing Orders – AIS 98.52% Standing Orders – PIS 98.51% Statements 92.29% Transactions 98.64% Bank of Scotland Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Barclays Availability by Endpoint Category: May 2026 Account Requests – AIS 99.97% Account Requests – COF 99.96% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.98% Payments – AIS 99.96% Payments – CoF 99.97% Payments – PIS 99.96% Payments – VRP 99.96% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.96% Statements 99.97% Transactions 99.97% Coutts Availability by Endpoint Category: May 2026 Account Requests – AIS 95.49% Account Requests – COF 96.63% Accounts 95.90% Balances 96.03% Beneficiaries 96.74% Direct Debits 99.61% Payments – AIS 99.61% Payments – CoF 99.10% Payments – PIS 95.52% Payments – VRP 94.44% Products 96.47% Standing Orders – AIS 96.46% Standing Orders – PIS 75.53% Transactions 96.20% Danske Bank Availability by Endpoint Category: May 2026 Account Requests – AIS 99.98% Account Requests – COF 100.00% Accounts 99.97% Balances 99.98% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 99.97% First Direct Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Halifax Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Business Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Kinetic Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.86% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Personal Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Lloyds Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% MBNA Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 99.93% Beneficiaries 100.00% Direct Debits 100.00% Payments – PIS 100.00% Products 100.00% Standing Orders – AIS 100.00% Statements 100.00% Transactions 100.00% Mettle Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Accounts 99.96% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Statements 100.00% Transactions 100.00% Nationwide Building Society Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 99.99% Payments – AIS 100.00% Payments – CoF 99.99% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% NWB Availability by Endpoint Category: May 2026 Account Requests – AIS 99.95% Account Requests – COF 100.00% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 99.96% Payments – CoF 99.95% Payments – PIS 99.95% Payments – VRP 99.95% Products 99.94% Standing Orders – AIS 99.95% Standing Orders – PIS 99.94% Statements 99.97% Transactions 99.95% RBS Availability by Endpoint Category: May 2026 Account Requests – AIS 99.93% Account Requests – COF 100.00% Accounts 99.93% Balances 99.93% Beneficiaries 99.93% Direct Debits 99.93% Payments – AIS 99.83% Payments – CoF 99.94% Payments – PIS 99.93% Payments – VRP 99.94% Products 99.91% Standing Orders – AIS 99.93% Standing Orders – PIS 99.91% Statements 99.95% Transactions 99.93% Santander UK plc Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% UBN Availability by Endpoint Category: May 2026 Account Requests – AIS 99.91% Account Requests – COF 100.00% Accounts 99.91% Balances 99.91% Beneficiaries 99.91% Direct Debits 99.93% Payments – AIS 99.91% Payments – CoF 99.92% Payments – PIS 99.91% Payments – VRP 99.92% Products 99.88% Standing Orders – AIS 99.92% Standing Orders – PIS 99.87% Statements 100.00% Transactions 99.91% Average API response times Average API response times by brand Response times by brand May 2026 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Average API Response Time 399 milliseconds May 2026 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart May 2026 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): May 2026 Account Requests – AIS 189ms Accounts 142ms Balances 114ms Beneficiaries 1,640ms Direct Debits 1,412ms Payments – AIS 88ms Payments – CoF 177ms Payments – PIS 168ms Payments – VRP 562ms Products 361ms Standing Orders – AIS 153ms Standing Orders – PIS 154ms Transactions 126ms AIB Group (UK) p.l.c. Response times (milliseconds): May 2026 Account Requests – AIS 112ms Accounts 58ms Balances 38ms Payments – AIS 12ms Payments – CoF 139ms Payments – PIS 67ms Payments – VRP 243ms Products 194ms Standing Orders – AIS 61ms Standing Orders – PIS 88ms Transactions 47ms Bank of Ireland UK Response times (milliseconds): May 2026 Account Requests – AIS 170ms Account Requests – COF 979ms Accounts 286ms Balances 292ms Beneficiaries 3,630ms Payments – AIS 829ms Payments – CoF 488ms Payments – PIS 904ms Payments – VRP 863ms Products 510ms Standing Orders – AIS 1,204ms Standing Orders – PIS 442ms Statements 969ms Transactions 315ms Bank of Scotland Response times (milliseconds): May 2026 Account Requests – AIS 196ms Account Requests – COF 249ms Accounts 128ms Balances 142ms Beneficiaries 236ms Direct Debits 213ms Payments – AIS 256ms Payments – CoF 212ms Payments – PIS 375ms Payments – VRP 350ms Products 414ms Standing Orders – AIS 190ms Standing Orders – PIS 405ms Statements 371ms Transactions 228ms Barclays Response times (milliseconds): May 2026 Account Requests – AIS 235ms Account Requests – COF 462ms Accounts 500ms Balances 551ms Beneficiaries 520ms Direct Debits 635ms Payments – AIS 488ms Payments – CoF 524ms Payments – PIS 452ms Payments – VRP 483ms Products 1,368ms Standing Orders – AIS 639ms Standing Orders – PIS 421ms Statements 192ms Transactions 684ms Coutts Response times (milliseconds): May 2026 Account Requests – AIS 2,600ms Account Requests – COF 1,701ms Accounts 1,636ms Balances 1,634ms Beneficiaries 2,517ms Direct Debits 1,727ms Payments – AIS 3,632ms Payments – CoF 1,737ms Payments – PIS 2,148ms Payments – VRP 2,386ms Products 1,685ms Standing Orders – AIS 1,614ms Standing Orders – PIS 2,822ms Transactions 1,728ms Danske Bank Response times (milliseconds): May 2026 Account Requests – AIS 90ms Accounts 650ms Balances 243ms Beneficiaries 237ms Direct Debits 427ms Payments – AIS 177ms Payments – CoF 163ms Payments – PIS 173ms Payments – VRP 272ms Products 172ms Standing Orders – AIS 303ms Standing Orders – PIS 147ms Transactions 740ms First Direct Response times (milliseconds): May 2026 Account Requests – AIS 141ms Account Requests – COF 314ms Accounts 329ms Balances 338ms Beneficiaries 569ms Direct Debits 511ms Payments – AIS 752ms Payments – CoF 433ms Payments – PIS 275ms Payments – VRP 346ms Products 586ms Standing Orders – AIS 502ms Standing Orders – PIS 303ms Statements 71ms Transactions 498ms Halifax Response times (milliseconds): May 2026 Account Requests – AIS 205ms Account Requests – COF 233ms Accounts 128ms Balances 143ms Beneficiaries 231ms Direct Debits 212ms Payments – AIS 208ms Payments – CoF 211ms Payments – PIS 399ms Payments – VRP 346ms Products 413ms Standing Orders – AIS 191ms Standing Orders – PIS 473ms Statements 356ms Transactions 247ms HSBC Business Response times (milliseconds): May 2026 Account Requests – AIS 190ms Account Requests – COF 301ms Accounts 315ms Balances 301ms Beneficiaries 253ms Direct Debits 583ms Payments – AIS 126ms Payments – CoF 532ms Payments – PIS 591ms Payments – VRP 483ms Products 692ms Standing Orders – AIS 136ms Standing Orders – PIS 452ms Statements 7,826ms Transactions 405ms HSBC Kinetic Response times (milliseconds): May 2026 Account Requests – AIS 155ms Account Requests – COF 292ms Accounts 403ms Balances 399ms Beneficiaries 853ms Direct Debits 1,296ms Payments – AIS 1,363ms Payments – CoF 618ms Payments – PIS 337ms Payments – VRP 441ms Products 1,149ms Standing Orders – AIS 1,297ms Standing Orders – PIS 248ms Statements 4,079ms Transactions 438ms HSBC Personal Response times (milliseconds): May 2026 Account Requests – AIS 154ms Account Requests – COF 283ms Accounts 307ms Balances 330ms Beneficiaries 516ms Direct Debits 503ms Payments – AIS 798ms Payments – CoF 421ms Payments – PIS 270ms Payments – VRP 336ms Products 567ms Standing Orders – AIS 568ms Standing Orders – PIS 292ms Statements 927ms Transactions 501ms Lloyds Response times (milliseconds): May 2026 Account Requests – AIS 207ms Account Requests – COF 233ms Accounts 128ms Balances 141ms Beneficiaries 231ms Direct Debits 211ms Payments – AIS 224ms Payments – CoF 209ms Payments – PIS 386ms Payments – VRP 347ms Products 411ms Standing Orders – AIS 190ms Standing Orders – PIS 465ms Statements 347ms Transactions 229ms MBNA Response times (milliseconds): May 2026 Account Requests – AIS 210ms Accounts 128ms Balances 238ms Beneficiaries 235ms Direct Debits 150ms Payments – PIS 219ms Products 147ms Standing Orders – AIS 160ms Statements 303ms Transactions 450ms Mettle Response times (milliseconds): May 2026 Account Requests – AIS 87ms Accounts 110ms Balances 85ms Beneficiaries 65ms Direct Debits 129ms Payments – AIS 57ms Payments – PIS 196ms Payments – VRP 201ms Products 88ms Standing Orders – AIS 59ms Statements 816ms Transactions 90ms Nationwide Building Society Response times (milliseconds): May 2026 Account Requests – AIS 163ms Account Requests – COF 263ms Accounts 249ms Balances 213ms Beneficiaries 369ms Direct Debits 645ms Payments – AIS 147ms Payments – CoF 257ms Payments – PIS 371ms Payments – VRP 308ms Products 251ms Standing Orders – AIS 259ms Standing Orders – PIS 378ms Statements 441ms Transactions 239ms NWB Response times (milliseconds): May 2026 Account Requests – AIS 157ms Account Requests – COF 365ms Accounts 454ms Balances 446ms Beneficiaries 775ms Direct Debits 235ms Payments – AIS 335ms Payments – CoF 259ms Payments – PIS 341ms Payments – VRP 305ms Products 320ms Standing Orders – AIS 517ms Standing Orders – PIS 305ms Statements 185ms Transactions 549ms RBS Response times (milliseconds): May 2026 Account Requests – AIS 165ms Account Requests – COF 394ms Accounts 432ms Balances 439ms Beneficiaries 797ms Direct Debits 249ms Payments – AIS 324ms Payments – CoF 277ms Payments – PIS 379ms Payments – VRP 336ms Products 287ms Standing Orders – AIS 527ms Standing Orders – PIS 301ms Statements 210ms Transactions 478ms Santander UK plc Response times (milliseconds): May 2026 Account Requests – AIS 53ms Account Requests – COF 157ms Accounts 144ms Balances 109ms Beneficiaries 204ms Direct Debits 149ms Payments – CoF 118ms Payments – PIS 226ms Payments – VRP 161ms Products 241ms Standing Orders – AIS 92ms Standing Orders – PIS 231ms Statements 15ms Transactions 219ms UBN Response times (milliseconds): May 2026 Account Requests – AIS 170ms Account Requests – COF 489ms Accounts 422ms Balances 398ms Beneficiaries 827ms Direct Debits 265ms Payments – AIS 279ms Payments – CoF 294ms Payments – PIS 407ms Payments – VRP 359ms Products 301ms Standing Orders – AIS 553ms Standing Orders – PIS 340ms Statements 304ms Transactions 437ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand May 2026 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Successful API calls Total calls 2,685,988,494 % of overall total calls 99.61 % AIS Total calls 2,107,382,290 % of overall total calls 99.54 % PIS Total calls 165,071,662 % of overall total calls 99.78 % May 2026 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart May 2026 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart May 2026 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart May 2026 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand May 2026 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Failed API Calls Total calls 10,606,218 % of overall total calls 0.39% Business Total calls 9,491,669 % of overall total calls 0.35% Technical Total calls 1,114,549 % of overall total calls 0.04% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. May 2026 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. May 2026 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. May 2026 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand May 2026 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Rejected API Calls Total calls 4,074,443 % of overall total calls 0.151% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. May 2026 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted May 2026 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Average API availability 99.54% Core hours (06:00-00:00) 99.72% Non core hours (00:00-06:00) 98.93% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2026 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2026 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2026 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2026 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2026 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. May 2026 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 100.00% AIB Group (UK) p.l.c. Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 100.00% Bank of Ireland UK Availability by Endpoint Category: May 2026 Account Requests – AIS 96.90% Account Requests – COF 96.90% Accounts 96.90% Balances 96.90% Beneficiaries 97.41% Payments – AIS 97.14% Payments – CoF 96.90% Payments – PIS 96.60% Payments – VRP 96.90% Products 96.90% Standing Orders – AIS 98.79% Standing Orders – PIS 96.60% Statements 98.09% Transactions 96.90% Bank of Scotland Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Barclays Availability by Endpoint Category: May 2026 Account Requests – AIS 99.98% Account Requests – COF 99.98% Accounts 99.98% Balances 99.98% Beneficiaries 99.98% Direct Debits 99.98% Payments – AIS 99.98% Payments – CoF 99.98% Payments – PIS 99.98% Payments – VRP 99.98% Products 99.98% Standing Orders – AIS 99.98% Standing Orders – PIS 99.98% Statements 99.98% Transactions 99.98% Coutts Availability by Endpoint Category: May 2026 Account Requests – AIS 95.00% Account Requests – COF 98.90% Accounts 95.00% Balances 95.00% Beneficiaries 95.00% Direct Debits 99.71% Payments – AIS 99.71% Payments – CoF 96.15% Payments – PIS 95.00% Payments – VRP 99.87% Products 95.00% Standing Orders – AIS 95.00% Standing Orders – PIS 95.00% Transactions 95.00% Danske Bank Availability by Endpoint Category: May 2026 Account Requests – AIS 99.98% Account Requests – COF 100.00% Accounts 99.97% Balances 99.98% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 99.97% First Direct Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Halifax Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 99.99% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 99.99% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Business Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Kinetic Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.86% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Personal Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Lloyds Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 99.99% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% MBNA Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 99.74% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Mettle Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Accounts 99.96% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Statements 100.00% Transactions 100.00% Nationwide Building Society Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 99.80% Payments – AIS 100.00% Payments – CoF 99.99% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% NWB Availability by Endpoint Category: May 2026 Account Requests – AIS 99.95% Account Requests – COF 100.00% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 99.95% Payments – CoF 99.86% Payments – PIS 99.86% Payments – VRP 99.86% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.86% Statements 99.96% Transactions 99.95% RBS Availability by Endpoint Category: May 2026 Account Requests – AIS 99.92% Account Requests – COF 100.00% Accounts 99.92% Balances 99.92% Beneficiaries 99.92% Direct Debits 99.92% Payments – AIS 99.94% Payments – CoF 99.84% Payments – PIS 99.84% Payments – VRP 99.84% Products 99.92% Standing Orders – AIS 99.92% Standing Orders – PIS 99.84% Statements 99.96% Transactions 99.92% Santander UK plc Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% UBN Availability by Endpoint Category: May 2026 Account Requests – AIS 99.90% Account Requests – COF 100.00% Accounts 99.90% Balances 99.90% Beneficiaries 99.90% Direct Debits 99.90% Payments – AIS 99.99% Payments – CoF 99.81% Payments – PIS 99.81% Payments – VRP 99.81% Products 99.90% Standing Orders – AIS 99.90% Standing Orders – PIS 99.81% Statements 100.00% Transactions 99.90%
May 2026 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Average API availability 99.54% Core hours (06:00-00:00) 99.72% Non core hours (00:00-06:00) 98.93% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
May 2026 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
May 2026 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
May 2026 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
May 2026 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
May 2026 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
May 2026 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 100.00% AIB Group (UK) p.l.c. Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 100.00% Bank of Ireland UK Availability by Endpoint Category: May 2026 Account Requests – AIS 96.90% Account Requests – COF 96.90% Accounts 96.90% Balances 96.90% Beneficiaries 97.41% Payments – AIS 97.14% Payments – CoF 96.90% Payments – PIS 96.60% Payments – VRP 96.90% Products 96.90% Standing Orders – AIS 98.79% Standing Orders – PIS 96.60% Statements 98.09% Transactions 96.90% Bank of Scotland Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Barclays Availability by Endpoint Category: May 2026 Account Requests – AIS 99.98% Account Requests – COF 99.98% Accounts 99.98% Balances 99.98% Beneficiaries 99.98% Direct Debits 99.98% Payments – AIS 99.98% Payments – CoF 99.98% Payments – PIS 99.98% Payments – VRP 99.98% Products 99.98% Standing Orders – AIS 99.98% Standing Orders – PIS 99.98% Statements 99.98% Transactions 99.98% Coutts Availability by Endpoint Category: May 2026 Account Requests – AIS 95.00% Account Requests – COF 98.90% Accounts 95.00% Balances 95.00% Beneficiaries 95.00% Direct Debits 99.71% Payments – AIS 99.71% Payments – CoF 96.15% Payments – PIS 95.00% Payments – VRP 99.87% Products 95.00% Standing Orders – AIS 95.00% Standing Orders – PIS 95.00% Transactions 95.00% Danske Bank Availability by Endpoint Category: May 2026 Account Requests – AIS 99.98% Account Requests – COF 100.00% Accounts 99.97% Balances 99.98% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 99.97% First Direct Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Halifax Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 99.99% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 99.99% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Business Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Kinetic Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.86% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Personal Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Lloyds Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 99.99% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% MBNA Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 99.74% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Mettle Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Accounts 99.96% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Statements 100.00% Transactions 100.00% Nationwide Building Society Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 99.80% Payments – AIS 100.00% Payments – CoF 99.99% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% NWB Availability by Endpoint Category: May 2026 Account Requests – AIS 99.95% Account Requests – COF 100.00% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 99.95% Payments – CoF 99.86% Payments – PIS 99.86% Payments – VRP 99.86% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.86% Statements 99.96% Transactions 99.95% RBS Availability by Endpoint Category: May 2026 Account Requests – AIS 99.92% Account Requests – COF 100.00% Accounts 99.92% Balances 99.92% Beneficiaries 99.92% Direct Debits 99.92% Payments – AIS 99.94% Payments – CoF 99.84% Payments – PIS 99.84% Payments – VRP 99.84% Products 99.92% Standing Orders – AIS 99.92% Standing Orders – PIS 99.84% Statements 99.96% Transactions 99.92% Santander UK plc Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% UBN Availability by Endpoint Category: May 2026 Account Requests – AIS 99.90% Account Requests – COF 100.00% Accounts 99.90% Balances 99.90% Beneficiaries 99.90% Direct Debits 99.90% Payments – AIS 99.99% Payments – CoF 99.81% Payments – PIS 99.81% Payments – VRP 99.81% Products 99.90% Standing Orders – AIS 99.90% Standing Orders – PIS 99.81% Statements 100.00% Transactions 99.90%
Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted May 2026 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Average weighted API availability 99.98 % Core hours (06:00-00:00) 99.98 % Non core hours (00:00-06:00) 99.98 % May 2026 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart May 2026 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart May 2026 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart May 2026 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart May 2026 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart May 2026 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 100.00% AIB Group (UK) p.l.c. Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 100.00% Bank of Ireland UK Availability by Endpoint Category: May 2026 Account Requests – AIS 98.63% Account Requests – COF 79.00% Accounts 98.72% Balances 98.71% Beneficiaries 80.26% Payments – AIS 93.35% Payments – CoF 98.76% Payments – PIS 98.40% Payments – VRP 97.28% Products 98.37% Standing Orders – AIS 98.52% Standing Orders – PIS 98.51% Statements 92.29% Transactions 98.64% Bank of Scotland Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Barclays Availability by Endpoint Category: May 2026 Account Requests – AIS 99.97% Account Requests – COF 99.96% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.98% Payments – AIS 99.96% Payments – CoF 99.97% Payments – PIS 99.96% Payments – VRP 99.96% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.96% Statements 99.97% Transactions 99.97% Coutts Availability by Endpoint Category: May 2026 Account Requests – AIS 95.49% Account Requests – COF 96.63% Accounts 95.90% Balances 96.03% Beneficiaries 96.74% Direct Debits 99.61% Payments – AIS 99.61% Payments – CoF 99.10% Payments – PIS 95.52% Payments – VRP 94.44% Products 96.47% Standing Orders – AIS 96.46% Standing Orders – PIS 75.53% Transactions 96.20% Danske Bank Availability by Endpoint Category: May 2026 Account Requests – AIS 99.98% Account Requests – COF 100.00% Accounts 99.97% Balances 99.98% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 99.97% First Direct Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Halifax Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Business Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Kinetic Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.86% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Personal Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Lloyds Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% MBNA Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 99.93% Beneficiaries 100.00% Direct Debits 100.00% Payments – PIS 100.00% Products 100.00% Standing Orders – AIS 100.00% Statements 100.00% Transactions 100.00% Mettle Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Accounts 99.96% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Statements 100.00% Transactions 100.00% Nationwide Building Society Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 99.99% Payments – AIS 100.00% Payments – CoF 99.99% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% NWB Availability by Endpoint Category: May 2026 Account Requests – AIS 99.95% Account Requests – COF 100.00% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 99.96% Payments – CoF 99.95% Payments – PIS 99.95% Payments – VRP 99.95% Products 99.94% Standing Orders – AIS 99.95% Standing Orders – PIS 99.94% Statements 99.97% Transactions 99.95% RBS Availability by Endpoint Category: May 2026 Account Requests – AIS 99.93% Account Requests – COF 100.00% Accounts 99.93% Balances 99.93% Beneficiaries 99.93% Direct Debits 99.93% Payments – AIS 99.83% Payments – CoF 99.94% Payments – PIS 99.93% Payments – VRP 99.94% Products 99.91% Standing Orders – AIS 99.93% Standing Orders – PIS 99.91% Statements 99.95% Transactions 99.93% Santander UK plc Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% UBN Availability by Endpoint Category: May 2026 Account Requests – AIS 99.91% Account Requests – COF 100.00% Accounts 99.91% Balances 99.91% Beneficiaries 99.91% Direct Debits 99.93% Payments – AIS 99.91% Payments – CoF 99.92% Payments – PIS 99.91% Payments – VRP 99.92% Products 99.88% Standing Orders – AIS 99.92% Standing Orders – PIS 99.87% Statements 100.00% Transactions 99.91%
May 2026 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Average weighted API availability 99.98 % Core hours (06:00-00:00) 99.98 % Non core hours (00:00-06:00) 99.98 %
May 2026 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart
May 2026 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart
May 2026 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart
May 2026 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart
May 2026 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart
May 2026 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 100.00% AIB Group (UK) p.l.c. Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 100.00% Bank of Ireland UK Availability by Endpoint Category: May 2026 Account Requests – AIS 98.63% Account Requests – COF 79.00% Accounts 98.72% Balances 98.71% Beneficiaries 80.26% Payments – AIS 93.35% Payments – CoF 98.76% Payments – PIS 98.40% Payments – VRP 97.28% Products 98.37% Standing Orders – AIS 98.52% Standing Orders – PIS 98.51% Statements 92.29% Transactions 98.64% Bank of Scotland Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Barclays Availability by Endpoint Category: May 2026 Account Requests – AIS 99.97% Account Requests – COF 99.96% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.98% Payments – AIS 99.96% Payments – CoF 99.97% Payments – PIS 99.96% Payments – VRP 99.96% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.96% Statements 99.97% Transactions 99.97% Coutts Availability by Endpoint Category: May 2026 Account Requests – AIS 95.49% Account Requests – COF 96.63% Accounts 95.90% Balances 96.03% Beneficiaries 96.74% Direct Debits 99.61% Payments – AIS 99.61% Payments – CoF 99.10% Payments – PIS 95.52% Payments – VRP 94.44% Products 96.47% Standing Orders – AIS 96.46% Standing Orders – PIS 75.53% Transactions 96.20% Danske Bank Availability by Endpoint Category: May 2026 Account Requests – AIS 99.98% Account Requests – COF 100.00% Accounts 99.97% Balances 99.98% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Transactions 99.97% First Direct Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Halifax Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Business Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Kinetic Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 99.86% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% HSBC Personal Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% Lloyds Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% MBNA Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Accounts 100.00% Balances 99.93% Beneficiaries 100.00% Direct Debits 100.00% Payments – PIS 100.00% Products 100.00% Standing Orders – AIS 100.00% Statements 100.00% Transactions 100.00% Mettle Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Accounts 99.96% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – AIS 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Statements 100.00% Transactions 100.00% Nationwide Building Society Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 99.99% Payments – AIS 100.00% Payments – CoF 99.99% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% NWB Availability by Endpoint Category: May 2026 Account Requests – AIS 99.95% Account Requests – COF 100.00% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 99.96% Payments – CoF 99.95% Payments – PIS 99.95% Payments – VRP 99.95% Products 99.94% Standing Orders – AIS 99.95% Standing Orders – PIS 99.94% Statements 99.97% Transactions 99.95% RBS Availability by Endpoint Category: May 2026 Account Requests – AIS 99.93% Account Requests – COF 100.00% Accounts 99.93% Balances 99.93% Beneficiaries 99.93% Direct Debits 99.93% Payments – AIS 99.83% Payments – CoF 99.94% Payments – PIS 99.93% Payments – VRP 99.94% Products 99.91% Standing Orders – AIS 99.93% Standing Orders – PIS 99.91% Statements 99.95% Transactions 99.93% Santander UK plc Availability by Endpoint Category: May 2026 Account Requests – AIS 100.00% Account Requests – COF 100.00% Accounts 100.00% Balances 100.00% Beneficiaries 100.00% Direct Debits 100.00% Payments – CoF 100.00% Payments – PIS 100.00% Payments – VRP 100.00% Products 100.00% Standing Orders – AIS 100.00% Standing Orders – PIS 100.00% Statements 100.00% Transactions 100.00% UBN Availability by Endpoint Category: May 2026 Account Requests – AIS 99.91% Account Requests – COF 100.00% Accounts 99.91% Balances 99.91% Beneficiaries 99.91% Direct Debits 99.93% Payments – AIS 99.91% Payments – CoF 99.92% Payments – PIS 99.91% Payments – VRP 99.92% Products 99.88% Standing Orders – AIS 99.92% Standing Orders – PIS 99.87% Statements 100.00% Transactions 99.91%
Average API response times Average API response times by brand Response times by brand May 2026 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Average API Response Time 399 milliseconds May 2026 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart May 2026 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): May 2026 Account Requests – AIS 189ms Accounts 142ms Balances 114ms Beneficiaries 1,640ms Direct Debits 1,412ms Payments – AIS 88ms Payments – CoF 177ms Payments – PIS 168ms Payments – VRP 562ms Products 361ms Standing Orders – AIS 153ms Standing Orders – PIS 154ms Transactions 126ms AIB Group (UK) p.l.c. Response times (milliseconds): May 2026 Account Requests – AIS 112ms Accounts 58ms Balances 38ms Payments – AIS 12ms Payments – CoF 139ms Payments – PIS 67ms Payments – VRP 243ms Products 194ms Standing Orders – AIS 61ms Standing Orders – PIS 88ms Transactions 47ms Bank of Ireland UK Response times (milliseconds): May 2026 Account Requests – AIS 170ms Account Requests – COF 979ms Accounts 286ms Balances 292ms Beneficiaries 3,630ms Payments – AIS 829ms Payments – CoF 488ms Payments – PIS 904ms Payments – VRP 863ms Products 510ms Standing Orders – AIS 1,204ms Standing Orders – PIS 442ms Statements 969ms Transactions 315ms Bank of Scotland Response times (milliseconds): May 2026 Account Requests – AIS 196ms Account Requests – COF 249ms Accounts 128ms Balances 142ms Beneficiaries 236ms Direct Debits 213ms Payments – AIS 256ms Payments – CoF 212ms Payments – PIS 375ms Payments – VRP 350ms Products 414ms Standing Orders – AIS 190ms Standing Orders – PIS 405ms Statements 371ms Transactions 228ms Barclays Response times (milliseconds): May 2026 Account Requests – AIS 235ms Account Requests – COF 462ms Accounts 500ms Balances 551ms Beneficiaries 520ms Direct Debits 635ms Payments – AIS 488ms Payments – CoF 524ms Payments – PIS 452ms Payments – VRP 483ms Products 1,368ms Standing Orders – AIS 639ms Standing Orders – PIS 421ms Statements 192ms Transactions 684ms Coutts Response times (milliseconds): May 2026 Account Requests – AIS 2,600ms Account Requests – COF 1,701ms Accounts 1,636ms Balances 1,634ms Beneficiaries 2,517ms Direct Debits 1,727ms Payments – AIS 3,632ms Payments – CoF 1,737ms Payments – PIS 2,148ms Payments – VRP 2,386ms Products 1,685ms Standing Orders – AIS 1,614ms Standing Orders – PIS 2,822ms Transactions 1,728ms Danske Bank Response times (milliseconds): May 2026 Account Requests – AIS 90ms Accounts 650ms Balances 243ms Beneficiaries 237ms Direct Debits 427ms Payments – AIS 177ms Payments – CoF 163ms Payments – PIS 173ms Payments – VRP 272ms Products 172ms Standing Orders – AIS 303ms Standing Orders – PIS 147ms Transactions 740ms First Direct Response times (milliseconds): May 2026 Account Requests – AIS 141ms Account Requests – COF 314ms Accounts 329ms Balances 338ms Beneficiaries 569ms Direct Debits 511ms Payments – AIS 752ms Payments – CoF 433ms Payments – PIS 275ms Payments – VRP 346ms Products 586ms Standing Orders – AIS 502ms Standing Orders – PIS 303ms Statements 71ms Transactions 498ms Halifax Response times (milliseconds): May 2026 Account Requests – AIS 205ms Account Requests – COF 233ms Accounts 128ms Balances 143ms Beneficiaries 231ms Direct Debits 212ms Payments – AIS 208ms Payments – CoF 211ms Payments – PIS 399ms Payments – VRP 346ms Products 413ms Standing Orders – AIS 191ms Standing Orders – PIS 473ms Statements 356ms Transactions 247ms HSBC Business Response times (milliseconds): May 2026 Account Requests – AIS 190ms Account Requests – COF 301ms Accounts 315ms Balances 301ms Beneficiaries 253ms Direct Debits 583ms Payments – AIS 126ms Payments – CoF 532ms Payments – PIS 591ms Payments – VRP 483ms Products 692ms Standing Orders – AIS 136ms Standing Orders – PIS 452ms Statements 7,826ms Transactions 405ms HSBC Kinetic Response times (milliseconds): May 2026 Account Requests – AIS 155ms Account Requests – COF 292ms Accounts 403ms Balances 399ms Beneficiaries 853ms Direct Debits 1,296ms Payments – AIS 1,363ms Payments – CoF 618ms Payments – PIS 337ms Payments – VRP 441ms Products 1,149ms Standing Orders – AIS 1,297ms Standing Orders – PIS 248ms Statements 4,079ms Transactions 438ms HSBC Personal Response times (milliseconds): May 2026 Account Requests – AIS 154ms Account Requests – COF 283ms Accounts 307ms Balances 330ms Beneficiaries 516ms Direct Debits 503ms Payments – AIS 798ms Payments – CoF 421ms Payments – PIS 270ms Payments – VRP 336ms Products 567ms Standing Orders – AIS 568ms Standing Orders – PIS 292ms Statements 927ms Transactions 501ms Lloyds Response times (milliseconds): May 2026 Account Requests – AIS 207ms Account Requests – COF 233ms Accounts 128ms Balances 141ms Beneficiaries 231ms Direct Debits 211ms Payments – AIS 224ms Payments – CoF 209ms Payments – PIS 386ms Payments – VRP 347ms Products 411ms Standing Orders – AIS 190ms Standing Orders – PIS 465ms Statements 347ms Transactions 229ms MBNA Response times (milliseconds): May 2026 Account Requests – AIS 210ms Accounts 128ms Balances 238ms Beneficiaries 235ms Direct Debits 150ms Payments – PIS 219ms Products 147ms Standing Orders – AIS 160ms Statements 303ms Transactions 450ms Mettle Response times (milliseconds): May 2026 Account Requests – AIS 87ms Accounts 110ms Balances 85ms Beneficiaries 65ms Direct Debits 129ms Payments – AIS 57ms Payments – PIS 196ms Payments – VRP 201ms Products 88ms Standing Orders – AIS 59ms Statements 816ms Transactions 90ms Nationwide Building Society Response times (milliseconds): May 2026 Account Requests – AIS 163ms Account Requests – COF 263ms Accounts 249ms Balances 213ms Beneficiaries 369ms Direct Debits 645ms Payments – AIS 147ms Payments – CoF 257ms Payments – PIS 371ms Payments – VRP 308ms Products 251ms Standing Orders – AIS 259ms Standing Orders – PIS 378ms Statements 441ms Transactions 239ms NWB Response times (milliseconds): May 2026 Account Requests – AIS 157ms Account Requests – COF 365ms Accounts 454ms Balances 446ms Beneficiaries 775ms Direct Debits 235ms Payments – AIS 335ms Payments – CoF 259ms Payments – PIS 341ms Payments – VRP 305ms Products 320ms Standing Orders – AIS 517ms Standing Orders – PIS 305ms Statements 185ms Transactions 549ms RBS Response times (milliseconds): May 2026 Account Requests – AIS 165ms Account Requests – COF 394ms Accounts 432ms Balances 439ms Beneficiaries 797ms Direct Debits 249ms Payments – AIS 324ms Payments – CoF 277ms Payments – PIS 379ms Payments – VRP 336ms Products 287ms Standing Orders – AIS 527ms Standing Orders – PIS 301ms Statements 210ms Transactions 478ms Santander UK plc Response times (milliseconds): May 2026 Account Requests – AIS 53ms Account Requests – COF 157ms Accounts 144ms Balances 109ms Beneficiaries 204ms Direct Debits 149ms Payments – CoF 118ms Payments – PIS 226ms Payments – VRP 161ms Products 241ms Standing Orders – AIS 92ms Standing Orders – PIS 231ms Statements 15ms Transactions 219ms UBN Response times (milliseconds): May 2026 Account Requests – AIS 170ms Account Requests – COF 489ms Accounts 422ms Balances 398ms Beneficiaries 827ms Direct Debits 265ms Payments – AIS 279ms Payments – CoF 294ms Payments – PIS 407ms Payments – VRP 359ms Products 301ms Standing Orders – AIS 553ms Standing Orders – PIS 340ms Statements 304ms Transactions 437ms
May 2026 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Average API Response Time 399 milliseconds
May 2026 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in May. Download chart
May 2026 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): May 2026 Account Requests – AIS 189ms Accounts 142ms Balances 114ms Beneficiaries 1,640ms Direct Debits 1,412ms Payments – AIS 88ms Payments – CoF 177ms Payments – PIS 168ms Payments – VRP 562ms Products 361ms Standing Orders – AIS 153ms Standing Orders – PIS 154ms Transactions 126ms AIB Group (UK) p.l.c. Response times (milliseconds): May 2026 Account Requests – AIS 112ms Accounts 58ms Balances 38ms Payments – AIS 12ms Payments – CoF 139ms Payments – PIS 67ms Payments – VRP 243ms Products 194ms Standing Orders – AIS 61ms Standing Orders – PIS 88ms Transactions 47ms Bank of Ireland UK Response times (milliseconds): May 2026 Account Requests – AIS 170ms Account Requests – COF 979ms Accounts 286ms Balances 292ms Beneficiaries 3,630ms Payments – AIS 829ms Payments – CoF 488ms Payments – PIS 904ms Payments – VRP 863ms Products 510ms Standing Orders – AIS 1,204ms Standing Orders – PIS 442ms Statements 969ms Transactions 315ms Bank of Scotland Response times (milliseconds): May 2026 Account Requests – AIS 196ms Account Requests – COF 249ms Accounts 128ms Balances 142ms Beneficiaries 236ms Direct Debits 213ms Payments – AIS 256ms Payments – CoF 212ms Payments – PIS 375ms Payments – VRP 350ms Products 414ms Standing Orders – AIS 190ms Standing Orders – PIS 405ms Statements 371ms Transactions 228ms Barclays Response times (milliseconds): May 2026 Account Requests – AIS 235ms Account Requests – COF 462ms Accounts 500ms Balances 551ms Beneficiaries 520ms Direct Debits 635ms Payments – AIS 488ms Payments – CoF 524ms Payments – PIS 452ms Payments – VRP 483ms Products 1,368ms Standing Orders – AIS 639ms Standing Orders – PIS 421ms Statements 192ms Transactions 684ms Coutts Response times (milliseconds): May 2026 Account Requests – AIS 2,600ms Account Requests – COF 1,701ms Accounts 1,636ms Balances 1,634ms Beneficiaries 2,517ms Direct Debits 1,727ms Payments – AIS 3,632ms Payments – CoF 1,737ms Payments – PIS 2,148ms Payments – VRP 2,386ms Products 1,685ms Standing Orders – AIS 1,614ms Standing Orders – PIS 2,822ms Transactions 1,728ms Danske Bank Response times (milliseconds): May 2026 Account Requests – AIS 90ms Accounts 650ms Balances 243ms Beneficiaries 237ms Direct Debits 427ms Payments – AIS 177ms Payments – CoF 163ms Payments – PIS 173ms Payments – VRP 272ms Products 172ms Standing Orders – AIS 303ms Standing Orders – PIS 147ms Transactions 740ms First Direct Response times (milliseconds): May 2026 Account Requests – AIS 141ms Account Requests – COF 314ms Accounts 329ms Balances 338ms Beneficiaries 569ms Direct Debits 511ms Payments – AIS 752ms Payments – CoF 433ms Payments – PIS 275ms Payments – VRP 346ms Products 586ms Standing Orders – AIS 502ms Standing Orders – PIS 303ms Statements 71ms Transactions 498ms Halifax Response times (milliseconds): May 2026 Account Requests – AIS 205ms Account Requests – COF 233ms Accounts 128ms Balances 143ms Beneficiaries 231ms Direct Debits 212ms Payments – AIS 208ms Payments – CoF 211ms Payments – PIS 399ms Payments – VRP 346ms Products 413ms Standing Orders – AIS 191ms Standing Orders – PIS 473ms Statements 356ms Transactions 247ms HSBC Business Response times (milliseconds): May 2026 Account Requests – AIS 190ms Account Requests – COF 301ms Accounts 315ms Balances 301ms Beneficiaries 253ms Direct Debits 583ms Payments – AIS 126ms Payments – CoF 532ms Payments – PIS 591ms Payments – VRP 483ms Products 692ms Standing Orders – AIS 136ms Standing Orders – PIS 452ms Statements 7,826ms Transactions 405ms HSBC Kinetic Response times (milliseconds): May 2026 Account Requests – AIS 155ms Account Requests – COF 292ms Accounts 403ms Balances 399ms Beneficiaries 853ms Direct Debits 1,296ms Payments – AIS 1,363ms Payments – CoF 618ms Payments – PIS 337ms Payments – VRP 441ms Products 1,149ms Standing Orders – AIS 1,297ms Standing Orders – PIS 248ms Statements 4,079ms Transactions 438ms HSBC Personal Response times (milliseconds): May 2026 Account Requests – AIS 154ms Account Requests – COF 283ms Accounts 307ms Balances 330ms Beneficiaries 516ms Direct Debits 503ms Payments – AIS 798ms Payments – CoF 421ms Payments – PIS 270ms Payments – VRP 336ms Products 567ms Standing Orders – AIS 568ms Standing Orders – PIS 292ms Statements 927ms Transactions 501ms Lloyds Response times (milliseconds): May 2026 Account Requests – AIS 207ms Account Requests – COF 233ms Accounts 128ms Balances 141ms Beneficiaries 231ms Direct Debits 211ms Payments – AIS 224ms Payments – CoF 209ms Payments – PIS 386ms Payments – VRP 347ms Products 411ms Standing Orders – AIS 190ms Standing Orders – PIS 465ms Statements 347ms Transactions 229ms MBNA Response times (milliseconds): May 2026 Account Requests – AIS 210ms Accounts 128ms Balances 238ms Beneficiaries 235ms Direct Debits 150ms Payments – PIS 219ms Products 147ms Standing Orders – AIS 160ms Statements 303ms Transactions 450ms Mettle Response times (milliseconds): May 2026 Account Requests – AIS 87ms Accounts 110ms Balances 85ms Beneficiaries 65ms Direct Debits 129ms Payments – AIS 57ms Payments – PIS 196ms Payments – VRP 201ms Products 88ms Standing Orders – AIS 59ms Statements 816ms Transactions 90ms Nationwide Building Society Response times (milliseconds): May 2026 Account Requests – AIS 163ms Account Requests – COF 263ms Accounts 249ms Balances 213ms Beneficiaries 369ms Direct Debits 645ms Payments – AIS 147ms Payments – CoF 257ms Payments – PIS 371ms Payments – VRP 308ms Products 251ms Standing Orders – AIS 259ms Standing Orders – PIS 378ms Statements 441ms Transactions 239ms NWB Response times (milliseconds): May 2026 Account Requests – AIS 157ms Account Requests – COF 365ms Accounts 454ms Balances 446ms Beneficiaries 775ms Direct Debits 235ms Payments – AIS 335ms Payments – CoF 259ms Payments – PIS 341ms Payments – VRP 305ms Products 320ms Standing Orders – AIS 517ms Standing Orders – PIS 305ms Statements 185ms Transactions 549ms RBS Response times (milliseconds): May 2026 Account Requests – AIS 165ms Account Requests – COF 394ms Accounts 432ms Balances 439ms Beneficiaries 797ms Direct Debits 249ms Payments – AIS 324ms Payments – CoF 277ms Payments – PIS 379ms Payments – VRP 336ms Products 287ms Standing Orders – AIS 527ms Standing Orders – PIS 301ms Statements 210ms Transactions 478ms Santander UK plc Response times (milliseconds): May 2026 Account Requests – AIS 53ms Account Requests – COF 157ms Accounts 144ms Balances 109ms Beneficiaries 204ms Direct Debits 149ms Payments – CoF 118ms Payments – PIS 226ms Payments – VRP 161ms Products 241ms Standing Orders – AIS 92ms Standing Orders – PIS 231ms Statements 15ms Transactions 219ms UBN Response times (milliseconds): May 2026 Account Requests – AIS 170ms Account Requests – COF 489ms Accounts 422ms Balances 398ms Beneficiaries 827ms Direct Debits 265ms Payments – AIS 279ms Payments – CoF 294ms Payments – PIS 407ms Payments – VRP 359ms Products 301ms Standing Orders – AIS 553ms Standing Orders – PIS 340ms Statements 304ms Transactions 437ms
Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand May 2026 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Successful API calls Total calls 2,685,988,494 % of overall total calls 99.61 % AIS Total calls 2,107,382,290 % of overall total calls 99.54 % PIS Total calls 165,071,662 % of overall total calls 99.78 % May 2026 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart May 2026 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart May 2026 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart May 2026 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart
May 2026 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Successful API calls Total calls 2,685,988,494 % of overall total calls 99.61 % AIS Total calls 2,107,382,290 % of overall total calls 99.54 % PIS Total calls 165,071,662 % of overall total calls 99.78 %
May 2026 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart
May 2026 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart
May 2026 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart
May 2026 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart
Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand May 2026 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Failed API Calls Total calls 10,606,218 % of overall total calls 0.39% Business Total calls 9,491,669 % of overall total calls 0.35% Technical Total calls 1,114,549 % of overall total calls 0.04% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. May 2026 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. May 2026 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. May 2026 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
May 2026 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Failed API Calls Total calls 10,606,218 % of overall total calls 0.39% Business Total calls 9,491,669 % of overall total calls 0.35% Technical Total calls 1,114,549 % of overall total calls 0.04% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
May 2026 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
May 2026 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
May 2026 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
Rejected API calls Rejected API calls by brand May 2026 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Rejected API Calls Total calls 4,074,443 % of overall total calls 0.151% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. May 2026 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
May 2026 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart Rejected API Calls Total calls 4,074,443 % of overall total calls 0.151% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
May 2026 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in May. Download chart HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.