API Performance Stats

Average API availability – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

Notes on the data:  Unweighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years.  Since November 2022 there have been 9 Providers and 20 brands providing data.

Average API availability – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs.

Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.

Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years.  Since November 2022 there have been 9 Providers and 20 brands providing data.

Successful API calls

This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs.

Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.

Successful Payments

This chart shows the number of successful single domestic payment and variable recurring payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs.

Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years.  Since November 2022 there have been 9 Providers and 20 brands providing data.

Average API call response times

This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs.

Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.

Open Banking User Connections

All User Connections

This chart shows the total and number of new users consuming Open Banking services each month

Notes on the data:

All users have consumed AIS and/or PIS services in the reporting period.  

Total users as reported includes the volume of new users.

Open Banking are unable to identify individuals consuming services through more than one brand.  Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.

New users have consumed AIS and/or PIS services for the first time during the reporting period.  Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart

Since November 2022 there have been 9 Providers and 20 brands providing data.

AIS User Connections

This chart shows the total and number of AIS users consuming Open Banking services each month

Notes on the data: 

All users have consumed AIS and/or PIS services in the reporting period.  

Total users as reported includes the volume of new users.

Open Banking are unable to identify individuals consuming services through more than one brand.  Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.

New users have consumed AIS and/or PIS services for the first time during the reporting period.  Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart

PIS User Connections

This chart shows the total and number of PIS users consuming Open Banking services each month

Notes on the data: 

All users have consumed AIS and/or PIS services in the reporting period.  

Total users as reported includes the volume of new users.

Open Banking are unable to identify individuals consuming services through more than one brand.  Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.

New users have consumed AIS and/or PIS services for the first time during the reporting period.  Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart

January key performance metrics

99.88%

Average API Availability

325ms

Average API Response Time

99.55%

Successful API Calls (%)

99.99%

Average API availability – weighted

2404.3m

Successful API Calls Actual

0.45%

Failed API Calls

January 2026

Average API availability – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January.

Average API availability

99.88%

Core hours (06:00-00:00)

99.92%

Non core hours (00:00-06:00)

99.75%

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

January 2026

Average API availability by brand – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

January 2026

Core hours by brand (06:00 – 0:00) – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

January 2026

Non core hours by brand (00:00 – 6:00) – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

January 2026

AIS availability by brand – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

January 2026

PIS availability by brand – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

January 2026

API availability by category – unweighted

Select an account provider

AIB (NI) Availability by Endpoint Category:

January 2026
Account Requests – AIS

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Transactions

100.00%

AIB Group (UK) p.l.c. Availability by Endpoint Category:

January 2026
Account Requests – AIS

100.00%

Accounts

100.00%

Balances

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Transactions

100.00%

Bank of Ireland UK Availability by Endpoint Category:

January 2026
Account Requests – AIS

99.33%

Account Requests – COF

99.33%

Accounts

99.33%

Balances

99.33%

Beneficiaries

99.33%

Payments – AIS

99.33%

Payments – CoF

99.33%

Payments – PIS

99.33%

Payments – VRP

99.33%

Products

99.33%

Standing Orders – AIS

99.33%

Standing Orders – PIS

99.33%

Statements

99.33%

Transactions

99.33%

Bank of Scotland Availability by Endpoint Category:

January 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

99.98%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Barclays Availability by Endpoint Category:

January 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Coutts Availability by Endpoint Category:

January 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Danske Bank Availability by Endpoint Category:

January 2026
Account Requests – AIS

99.98%

Account Requests – COF

100.00%

Accounts

99.96%

Balances

99.96%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

99.98%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Transactions

99.96%

First Direct Availability by Endpoint Category:

January 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Halifax Availability by Endpoint Category:

January 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

99.91%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

99.99%

HSBC Business Availability by Endpoint Category:

January 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

HSBC Kinetic Availability by Endpoint Category:

January 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

99.98%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

HSBC Personal Availability by Endpoint Category:

January 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

99.20%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Lloyds Availability by Endpoint Category:

January 2026
Account Requests – AIS

99.99%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

99.87%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

99.99%

MBNA Availability by Endpoint Category:

January 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

99.67%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Mettle Availability by Endpoint Category:

January 2026
Account Requests – AIS

99.93%

Accounts

99.93%

Balances

99.93%

Beneficiaries

99.93%

Direct Debits

99.93%

Payments – AIS

99.93%

Payments – PIS

99.93%

Payments – VRP

99.93%

Products

99.93%

Standing Orders – AIS

99.93%

Statements

100.00%

Transactions

99.93%

Nationwide Building Society Availability by Endpoint Category:

January 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

99.99%

Balances

99.99%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

99.99%

NWB Availability by Endpoint Category:

January 2026
Account Requests – AIS

99.98%

Account Requests – COF

100.00%

Accounts

99.98%

Balances

99.98%

Beneficiaries

99.98%

Direct Debits

99.98%

Payments – AIS

99.99%

Payments – CoF

99.97%

Payments – PIS

99.97%

Payments – VRP

99.97%

Products

99.98%

Standing Orders – AIS

99.98%

Standing Orders – PIS

99.97%

Statements

99.98%

Transactions

99.98%

RBS Availability by Endpoint Category:

January 2026
Account Requests – AIS

99.96%

Account Requests – COF

100.00%

Accounts

99.96%

Balances

99.96%

Beneficiaries

99.96%

Direct Debits

99.96%

Payments – AIS

99.97%

Payments – CoF

99.96%

Payments – PIS

99.96%

Payments – VRP

99.96%

Products

99.96%

Standing Orders – AIS

99.96%

Standing Orders – PIS

99.96%

Statements

99.97%

Transactions

99.96%

Santander UK plc Availability by Endpoint Category:

January 2026
Account Requests – AIS

99.98%

Account Requests – COF

99.98%

Accounts

99.98%

Balances

99.98%

Beneficiaries

99.98%

Direct Debits

99.98%

Payments – AIS

100.00%

Payments – CoF

99.98%

Payments – PIS

99.98%

Payments – VRP

99.98%

Products

99.98%

Standing Orders – AIS

99.98%

Standing Orders – PIS

99.98%

Statements

99.98%

Transactions

99.98%

UBN Availability by Endpoint Category:

January 2026
Account Requests – AIS

99.95%

Account Requests – COF

100.00%

Accounts

99.95%

Balances

99.95%

Beneficiaries

99.95%

Direct Debits

99.95%

Payments – AIS

100.00%

Payments – CoF

99.94%

Payments – PIS

99.94%

Payments – VRP

99.94%

Products

99.95%

Standing Orders – AIS

99.95%

Standing Orders – PIS

99.94%

Statements

100.00%

Transactions

99.95%

January 2026

Average API availability – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January.

Average weighted API availability

99.99%

Core hours (06:00-00:00)

99.99%

Non core hours (00:00-06:00)

99.98%
January 2026

Average API availability by brand – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January.

January 2026

Core hours by brand (06:00 – 0:00) – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January.

January 2026

Non core hours by brand (00:00 – 6:00) – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January.

January 2026

AIS availability by brand – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January.

January 2026

PIS availability by brand – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in January.

January 2026

API availability by category – weighted

Select an account provider

AIB (NI) Availability by Endpoint Category:

January 2026
Account Requests – AIS

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Transactions

100.00%

AIB Group (UK) p.l.c. Availability by Endpoint Category:

January 2026
Account Requests – AIS

100.00%

Accounts

100.00%

Balances

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Transactions

100.00%

Bank of Ireland UK Availability by Endpoint Category:

January 2026
Account Requests – AIS

99.94%

Account Requests – COF

85.29%

Accounts

99.95%

Balances

99.95%

Beneficiaries

97.29%

Payments – AIS

97.93%

Payments – CoF

99.67%

Payments – PIS

99.98%

Payments – VRP

98.58%

Products

99.49%

Standing Orders – AIS

98.45%

Standing Orders – PIS

99.96%

Statements

97.80%

Transactions

99.93%

Bank of Scotland Availability by Endpoint Category:

January 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

99.99%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Barclays Availability by Endpoint Category:

January 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Coutts Availability by Endpoint Category:

January 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Danske Bank Availability by Endpoint Category:

January 2026
Account Requests – AIS

99.98%

Account Requests – COF

100.00%

Accounts

99.97%

Balances

99.97%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

99.99%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Transactions

99.97%

First Direct Availability by Endpoint Category:

January 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Halifax Availability by Endpoint Category:

January 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

99.90%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

HSBC Business Availability by Endpoint Category:

January 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

HSBC Kinetic Availability by Endpoint Category:

January 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

99.98%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

HSBC Personal Availability by Endpoint Category:

January 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

99.81%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Lloyds Availability by Endpoint Category:

January 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

99.86%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

MBNA Availability by Endpoint Category:

January 2026
Account Requests – AIS

100.00%

Accounts

100.00%

Balances

99.67%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – PIS

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Statements

100.00%

Transactions

100.00%

Mettle Availability by Endpoint Category:

January 2026
Account Requests – AIS

99.92%

Accounts

99.92%

Balances

99.92%

Beneficiaries

99.92%

Direct Debits

99.96%

Payments – AIS

99.92%

Payments – PIS

99.91%

Payments – VRP

99.93%

Products

99.92%

Standing Orders – AIS

99.98%

Statements

100.00%

Transactions

99.92%

Nationwide Building Society Availability by Endpoint Category:

January 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

99.99%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

NWB Availability by Endpoint Category:

January 2026
Account Requests – AIS

99.98%

Account Requests – COF

100.00%

Accounts

99.98%

Balances

99.98%

Beneficiaries

99.97%

Direct Debits

99.98%

Payments – AIS

99.98%

Payments – CoF

99.98%

Payments – PIS

99.98%

Payments – VRP

99.98%

Products

99.98%

Standing Orders – AIS

99.98%

Standing Orders – PIS

99.98%

Statements

99.99%

Transactions

99.98%

RBS Availability by Endpoint Category:

January 2026
Account Requests – AIS

99.96%

Account Requests – COF

100.00%

Accounts

99.96%

Balances

99.96%

Beneficiaries

99.95%

Direct Debits

99.96%

Payments – AIS

99.96%

Payments – CoF

99.97%

Payments – PIS

99.97%

Payments – VRP

99.98%

Products

99.96%

Standing Orders – AIS

99.96%

Standing Orders – PIS

99.96%

Statements

99.99%

Transactions

99.96%

Santander UK plc Availability by Endpoint Category:

January 2026
Account Requests – AIS

99.99%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

99.99%

Beneficiaries

100.00%

Direct Debits

99.99%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

99.98%

Standing Orders – AIS

99.99%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

99.99%

UBN Availability by Endpoint Category:

January 2026
Account Requests – AIS

99.95%

Account Requests – COF

100.00%

Accounts

99.95%

Balances

99.95%

Beneficiaries

99.92%

Direct Debits

99.96%

Payments – AIS

100.00%

Payments – CoF

99.96%

Payments – PIS

99.95%

Payments – VRP

99.97%

Products

99.95%

Standing Orders – AIS

99.95%

Standing Orders – PIS

99.94%

Statements

100.00%

Transactions

99.95%

January 2026

Average API response times

This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in January.

Average API Response Time

325 milliseconds
January 2026

Average API response times by brand

This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in January.

January 2026

Response times by brand

Select an account provider

AIB (NI) Response times (milliseconds):

January 2026
Account Requests – AIS

192ms

Accounts

145ms

Balances

115ms

Beneficiaries

4,399ms

Direct Debits

1,166ms

Payments – AIS

88ms

Payments – CoF

160ms

Payments – PIS

162ms

Payments – VRP

145ms

Products

468ms

Standing Orders – AIS

314ms

Standing Orders – PIS

242ms

Transactions

126ms

AIB Group (UK) p.l.c. Response times (milliseconds):

January 2026
Account Requests – AIS

114ms

Accounts

59ms

Balances

38ms

Payments – AIS

10ms

Payments – CoF

120ms

Payments – PIS

86ms

Payments – VRP

148ms

Products

510ms

Standing Orders – AIS

116ms

Standing Orders – PIS

74ms

Transactions

46ms

Bank of Ireland UK Response times (milliseconds):

January 2026
Account Requests – AIS

168ms

Account Requests – COF

139ms

Accounts

288ms

Balances

286ms

Beneficiaries

903ms

Payments – AIS

455ms

Payments – CoF

495ms

Payments – PIS

713ms

Payments – VRP

861ms

Products

771ms

Standing Orders – AIS

656ms

Standing Orders – PIS

580ms

Statements

542ms

Transactions

316ms

Bank of Scotland Response times (milliseconds):

January 2026
Account Requests – AIS

198ms

Account Requests – COF

274ms

Accounts

125ms

Balances

140ms

Beneficiaries

227ms

Direct Debits

213ms

Payments – AIS

238ms

Payments – CoF

209ms

Payments – PIS

353ms

Payments – VRP

329ms

Products

407ms

Standing Orders – AIS

192ms

Standing Orders – PIS

462ms

Statements

365ms

Transactions

233ms

Barclays Response times (milliseconds):

January 2026
Account Requests – AIS

128ms

Account Requests – COF

202ms

Accounts

218ms

Balances

213ms

Beneficiaries

251ms

Direct Debits

212ms

Payments – AIS

249ms

Payments – CoF

273ms

Payments – PIS

179ms

Payments – VRP

263ms

Products

345ms

Standing Orders – AIS

218ms

Standing Orders – PIS

157ms

Statements

147ms

Transactions

256ms

Coutts Response times (milliseconds):

January 2026
Account Requests – AIS

1,043ms

Account Requests – COF

1,506ms

Accounts

253ms

Balances

263ms

Beneficiaries

1,482ms

Direct Debits

1,532ms

Payments – CoF

367ms

Payments – PIS

801ms

Payments – VRP

1,532ms

Products

253ms

Standing Orders – AIS

232ms

Standing Orders – PIS

687ms

Statements

173ms

Transactions

327ms

Danske Bank Response times (milliseconds):

January 2026
Account Requests – AIS

62ms

Account Requests – COF

648ms

Accounts

697ms

Balances

212ms

Beneficiaries

242ms

Direct Debits

403ms

Payments – AIS

309ms

Payments – CoF

125ms

Payments – PIS

105ms

Payments – VRP

738ms

Products

157ms

Standing Orders – AIS

371ms

Standing Orders – PIS

73ms

Transactions

686ms

First Direct Response times (milliseconds):

January 2026
Account Requests – AIS

151ms

Account Requests – COF

316ms

Accounts

336ms

Balances

358ms

Beneficiaries

611ms

Direct Debits

554ms

Payments – AIS

824ms

Payments – CoF

451ms

Payments – PIS

296ms

Payments – VRP

354ms

Products

637ms

Standing Orders – AIS

515ms

Standing Orders – PIS

364ms

Statements

226ms

Transactions

536ms

Halifax Response times (milliseconds):

January 2026
Account Requests – AIS

206ms

Account Requests – COF

252ms

Accounts

125ms

Balances

141ms

Beneficiaries

226ms

Direct Debits

213ms

Payments – AIS

215ms

Payments – CoF

209ms

Payments – PIS

348ms

Payments – VRP

327ms

Products

406ms

Standing Orders – AIS

192ms

Standing Orders – PIS

530ms

Statements

357ms

Transactions

242ms

HSBC Business Response times (milliseconds):

January 2026
Account Requests – AIS

191ms

Account Requests – COF

308ms

Accounts

330ms

Balances

316ms

Beneficiaries

404ms

Direct Debits

514ms

Payments – AIS

182ms

Payments – CoF

455ms

Payments – PIS

487ms

Payments – VRP

458ms

Products

676ms

Standing Orders – AIS

236ms

Standing Orders – PIS

406ms

Statements

1,135ms

Transactions

399ms

HSBC Kinetic Response times (milliseconds):

January 2026
Account Requests – AIS

157ms

Account Requests – COF

293ms

Accounts

408ms

Balances

402ms

Beneficiaries

660ms

Direct Debits

1,154ms

Payments – AIS

1,156ms

Payments – CoF

558ms

Payments – PIS

343ms

Payments – VRP

446ms

Products

1,372ms

Standing Orders – AIS

1,233ms

Standing Orders – PIS

263ms

Statements

2,568ms

Transactions

609ms

HSBC Personal Response times (milliseconds):

January 2026
Account Requests – AIS

172ms

Account Requests – COF

307ms

Accounts

357ms

Balances

382ms

Beneficiaries

599ms

Direct Debits

582ms

Payments – AIS

902ms

Payments – CoF

471ms

Payments – PIS

292ms

Payments – VRP

351ms

Products

651ms

Standing Orders – AIS

591ms

Standing Orders – PIS

298ms

Statements

83ms

Transactions

571ms

Lloyds Response times (milliseconds):

January 2026
Account Requests – AIS

208ms

Account Requests – COF

252ms

Accounts

125ms

Balances

139ms

Beneficiaries

223ms

Direct Debits

213ms

Payments – AIS

223ms

Payments – CoF

207ms

Payments – PIS

347ms

Payments – VRP

326ms

Products

405ms

Standing Orders – AIS

191ms

Standing Orders – PIS

513ms

Statements

355ms

Transactions

227ms

MBNA Response times (milliseconds):

January 2026
Account Requests – AIS

211ms

Accounts

124ms

Balances

238ms

Beneficiaries

224ms

Direct Debits

143ms

Payments – PIS

217ms

Products

147ms

Standing Orders – AIS

155ms

Statements

312ms

Transactions

440ms

Mettle Response times (milliseconds):

January 2026
Account Requests – AIS

76ms

Accounts

97ms

Balances

68ms

Beneficiaries

51ms

Direct Debits

128ms

Payments – AIS

59ms

Payments – PIS

161ms

Payments – VRP

141ms

Products

95ms

Standing Orders – AIS

11ms

Statements

708ms

Transactions

88ms

Nationwide Building Society Response times (milliseconds):

January 2026
Account Requests – AIS

153ms

Account Requests – COF

265ms

Accounts

245ms

Balances

203ms

Beneficiaries

371ms

Direct Debits

598ms

Payments – AIS

209ms

Payments – CoF

254ms

Payments – PIS

320ms

Payments – VRP

311ms

Products

206ms

Standing Orders – AIS

215ms

Standing Orders – PIS

359ms

Statements

393ms

Transactions

229ms

NWB Response times (milliseconds):

January 2026
Account Requests – AIS

163ms

Account Requests – COF

382ms

Accounts

468ms

Balances

444ms

Beneficiaries

784ms

Direct Debits

255ms

Payments – AIS

246ms

Payments – CoF

259ms

Payments – PIS

351ms

Payments – VRP

320ms

Products

299ms

Standing Orders – AIS

371ms

Standing Orders – PIS

283ms

Statements

205ms

Transactions

538ms

RBS Response times (milliseconds):

January 2026
Account Requests – AIS

163ms

Account Requests – COF

421ms

Accounts

449ms

Balances

434ms

Beneficiaries

838ms

Direct Debits

268ms

Payments – AIS

282ms

Payments – CoF

274ms

Payments – PIS

410ms

Payments – VRP

354ms

Products

287ms

Standing Orders – AIS

348ms

Standing Orders – PIS

288ms

Statements

199ms

Transactions

489ms

Santander UK plc Response times (milliseconds):

January 2026
Account Requests – AIS

228ms

Account Requests – COF

320ms

Accounts

335ms

Balances

382ms

Beneficiaries

572ms

Direct Debits

469ms

Payments – CoF

347ms

Payments – PIS

261ms

Payments – VRP

235ms

Products

335ms

Standing Orders – AIS

459ms

Standing Orders – PIS

260ms

Statements

476ms

Transactions

460ms

UBN Response times (milliseconds):

January 2026
Account Requests – AIS

169ms

Account Requests – COF

547ms

Accounts

437ms

Balances

374ms

Beneficiaries

916ms

Direct Debits

287ms

Payments – AIS

260ms

Payments – CoF

291ms

Payments – PIS

416ms

Payments – VRP

402ms

Products

301ms

Standing Orders – AIS

316ms

Standing Orders – PIS

220ms

Statements

188ms

Transactions

452ms

January 2026

Successful API calls

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in January.

Successful API calls

Total calls 2404347073 % of overall total calls 99.55%

AIS

Total calls 1920178433 % of overall total calls 99.48%

PIS

Total calls 157117066 % of overall total calls 99.79%
January 2026

Successful API calls by brand

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in January.

January 2026

Successful AIS calls by brand

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in January.

January 2026

Successful PIS calls by brand

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in January.

January 2026

Successful payment initiation requests by brand

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in January.

January 2026

Failed API calls

This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in January.

Failed API Calls

Total calls 10,906,926 % of overall total calls 0.45%

Business

Total calls 9,287,640 % of overall total calls 0.38%

Technical

Total calls 1,619,286 % of overall total calls 0.07%

Notes on the data: The data does not include abandoned authorisations.

Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.

January 2026

Failed API calls by brand

This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in January.

Failed Technical calls

Failed Business calls

Notes on the data: The data does not include abandoned authorisations.

Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.

January 2026

Failed business calls by brand

This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in January.

Failed business calls as % of total calls

Volume of failed business calls

Notes on the data: The data does not include abandoned authorisations.

Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.

January 2026

Failed technical calls by brand

This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in January.

Failed technical calls as % of total calls

Volume of failed technical calls

Notes on the data: The data does not include abandoned authorisations.

Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.

January 2026

Rejected API calls

This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in January.

Rejected API Calls

Total calls 2,768,633 % of overall total calls 0.115%

HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.

January 2026

Rejected API calls by brand

This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in January.

HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.