API Performance Stats

Average API availability – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

Notes on the data:  Unweighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years.  Since November 2022 there have been 9 Providers and 20 brands providing data.

Average API availability – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs.

Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.

Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years.  Since November 2022 there have been 9 Providers and 20 brands providing data.

Successful API calls

This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs.

Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.

Successful Payments

This chart shows the number of successful single domestic payment and variable recurring payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs.

Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years.  Since November 2022 there have been 9 Providers and 20 brands providing data.

Average API call response times

This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs.

Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.

Open Banking User Connections

All User Connections

This chart shows the total and number of new user conections consuming Open Banking services each month

Notes on the data:

All user connections have consumed AIS and/or PIS services in the reporting period.  

Total user connections as reported includes the volume of new user connections.

Open Banking are unable to identify individuals consuming services through more than one brand.  Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.

New user connections have consumed AIS and/or PIS services for the first time during the reporting period.  User connections consuming both services for the first time in different reporting periods, will be reported as a new user connection in each period in the ‘All User connections’ chart

Since November 2022 there have been 9 Providers and 20 brands providing data.

AIS User Connections

This chart shows the total and number of new user connections consuming Open Banking services each month

Notes on the data: 

All user connections have consumed AIS and/or PIS services in the reporting period.  

Total user connections as reported includes the volume of new user connections.

Open Banking are unable to identify individuals consuming services through more than one brand.  Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.

New user connections have consumed AIS and/or PIS services for the first time during the reporting period. User connections consuming both services for the first time in different reporting periods, will be reported as a new user connections in each period in the ‘All User Connections’ chart

PIS User Connections

This chart shows the total and number of PIS user connections consuming Open Banking services each month

Notes on the data: 

All user connections have consumed AIS and/or PIS services in the reporting period.  

Total user connections as reported includes the volume of new user connections.

Open Banking are unable to identify individuals consuming services through more than one brand.  Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.

New user connections have consumed AIS and/or PIS services for the first time during the reporting period.  User connections consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All User Connections’ chart

July key performance metrics

99.77%

Average API Availability

330ms

Average API Response Time

99.54%

Successful API Calls (%)

99.99%

Average API availability – weighted

2936.1m

Successful API Calls Actual

0.46%

Failed API Calls

July 2026

Average API availability – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July.

Average API availability

99.76%

Core hours (06:00-00:00)

99.86%

Non core hours (00:00-06:00)

99.45%

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

July 2026

Average API availability by brand – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

July 2026

Core hours by brand (06:00 – 0:00) – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

July 2026

Non core hours by brand (00:00 – 6:00) – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

July 2026

AIS availability by brand – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

July 2026

PIS availability by brand – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

July 2026

API availability by category – unweighted

Select an account provider

AIB (NI) Availability by Endpoint Category:

July 2026
Account Requests – AIS

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Transactions

100.00%

AIB Group (UK) p.l.c. Availability by Endpoint Category:

July 2026
Account Requests – AIS

100.00%

Accounts

100.00%

Balances

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Transactions

100.00%

Bank of Ireland UK Availability by Endpoint Category:

July 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Bank of Scotland Availability by Endpoint Category:

July 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Barclays Availability by Endpoint Category:

July 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Coutts Availability by Endpoint Category:

July 2026
Account Requests – AIS

97.04%

Account Requests – COF

100.00%

Accounts

97.04%

Balances

97.04%

Beneficiaries

97.04%

Direct Debits

97.85%

Payments – AIS

97.85%

Payments – CoF

97.85%

Payments – PIS

97.04%

Payments – VRP

100.00%

Products

97.85%

Standing Orders – AIS

97.04%

Standing Orders – PIS

97.85%

Transactions

97.04%

Danske Bank Availability by Endpoint Category:

July 2026
Account Requests – AIS

99.12%

Account Requests – COF

100.00%

Accounts

99.12%

Balances

99.12%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

99.13%

Payments – PIS

99.12%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Transactions

99.12%

First Direct Availability by Endpoint Category:

July 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

99.99%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

99.96%

Halifax Availability by Endpoint Category:

July 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

99.99%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

HSBC Business Availability by Endpoint Category:

July 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

99.98%

Balances

99.99%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

HSBC Kinetic Availability by Endpoint Category:

July 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

HSBC Personal Availability by Endpoint Category:

July 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

99.97%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

99.93%

Lloyds Availability by Endpoint Category:

July 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

99.98%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

MBNA Availability by Endpoint Category:

July 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Mettle Availability by Endpoint Category:

July 2026
Account Requests – AIS

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Statements

100.00%

Transactions

100.00%

Nationwide Building Society Availability by Endpoint Category:

July 2026
Account Requests – AIS

100.00%

Account Requests – COF

99.89%

Accounts

100.00%

Balances

100.00%

Beneficiaries

99.89%

Direct Debits

99.91%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

99.64%

Payments – VRP

99.38%

Products

99.92%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

99.89%

NWB Availability by Endpoint Category:

July 2026
Account Requests – AIS

99.97%

Account Requests – COF

100.00%

Accounts

99.97%

Balances

99.97%

Beneficiaries

99.97%

Direct Debits

99.97%

Payments – AIS

99.97%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

99.97%

Standing Orders – AIS

99.97%

Standing Orders – PIS

100.00%

Statements

99.97%

Transactions

99.97%

RBS Availability by Endpoint Category:

July 2026
Account Requests – AIS

99.98%

Account Requests – COF

100.00%

Accounts

99.98%

Balances

99.98%

Beneficiaries

99.98%

Direct Debits

99.98%

Payments – AIS

99.98%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

99.98%

Standing Orders – AIS

99.98%

Standing Orders – PIS

100.00%

Statements

99.98%

Transactions

99.98%

Santander UK plc Availability by Endpoint Category:

July 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

UBN Availability by Endpoint Category:

July 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

July 2026

Average API availability – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July.

Average weighted API availability

99.99 %

Core hours (06:00-00:00)

99.99 %

Non core hours (00:00-06:00)

99.97 %
July 2026

Average API availability by brand – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July.

July 2026

Core hours by brand (06:00 – 0:00) – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July.

July 2026

Non core hours by brand (00:00 – 6:00) – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July.

July 2026

AIS availability by brand – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July.

July 2026

PIS availability by brand – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in July.

July 2026

API availability by category – weighted

Select an account provider

AIB (NI) Availability by Endpoint Category:

July 2026
Account Requests – AIS

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Transactions

100.00%

AIB Group (UK) p.l.c. Availability by Endpoint Category:

July 2026
Account Requests – AIS

100.00%

Accounts

100.00%

Balances

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Transactions

100.00%

Bank of Ireland UK Availability by Endpoint Category:

July 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Bank of Scotland Availability by Endpoint Category:

July 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Barclays Availability by Endpoint Category:

July 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Coutts Availability by Endpoint Category:

July 2026
Account Requests – AIS

97.65%

Account Requests – COF

100.00%

Accounts

97.86%

Balances

97.75%

Beneficiaries

97.92%

Direct Debits

98.24%

Payments – AIS

98.22%

Payments – CoF

98.51%

Payments – PIS

98.46%

Payments – VRP

100.00%

Products

98.24%

Standing Orders – AIS

97.76%

Standing Orders – PIS

96.49%

Transactions

97.94%

Danske Bank Availability by Endpoint Category:

July 2026
Account Requests – AIS

99.43%

Account Requests – COF

100.00%

Accounts

99.34%

Balances

99.10%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

99.73%

Payments – PIS

99.93%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Transactions

99.69%

First Direct Availability by Endpoint Category:

July 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

99.96%

Halifax Availability by Endpoint Category:

July 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

HSBC Business Availability by Endpoint Category:

July 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

99.98%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

HSBC Kinetic Availability by Endpoint Category:

July 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

HSBC Personal Availability by Endpoint Category:

July 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

99.99%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

99.93%

Lloyds Availability by Endpoint Category:

July 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

99.99%

MBNA Availability by Endpoint Category:

July 2026
Account Requests – AIS

100.00%

Accounts

100.00%

Balances

99.99%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – PIS

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Statements

100.00%

Transactions

100.00%

Mettle Availability by Endpoint Category:

July 2026
Account Requests – AIS

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Statements

100.00%

Transactions

100.00%

Nationwide Building Society Availability by Endpoint Category:

July 2026
Account Requests – AIS

100.00%

Account Requests – COF

99.99%

Accounts

100.00%

Balances

100.00%

Beneficiaries

99.99%

Direct Debits

99.99%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

99.99%

Payments – VRP

99.81%

Products

99.99%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

99.97%

NWB Availability by Endpoint Category:

July 2026
Account Requests – AIS

99.97%

Account Requests – COF

100.00%

Accounts

99.96%

Balances

99.97%

Beneficiaries

99.97%

Direct Debits

99.97%

Payments – AIS

99.97%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

99.97%

Standing Orders – AIS

99.97%

Standing Orders – PIS

99.99%

Statements

99.98%

Transactions

99.97%

RBS Availability by Endpoint Category:

July 2026
Account Requests – AIS

99.98%

Account Requests – COF

100.00%

Accounts

99.98%

Balances

99.98%

Beneficiaries

99.98%

Direct Debits

99.98%

Payments – AIS

99.98%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

99.99%

Standing Orders – AIS

99.98%

Standing Orders – PIS

100.00%

Statements

99.99%

Transactions

99.98%

Santander UK plc Availability by Endpoint Category:

July 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

UBN Availability by Endpoint Category:

July 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

July 2026

Average API response times

This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in July.

Average API Response Time

330 milliseconds
July 2026

Average API response times by brand

This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in July.

July 2026

Response times by brand

Select an account provider

AIB (NI) Response times (milliseconds):

July 2026
Account Requests – AIS

181ms

Accounts

139ms

Balances

111ms

Beneficiaries

1,887ms

Direct Debits

558ms

Payments – AIS

97ms

Payments – CoF

162ms

Payments – PIS

165ms

Payments – VRP

718ms

Products

369ms

Standing Orders – AIS

141ms

Standing Orders – PIS

150ms

Transactions

123ms

AIB Group (UK) p.l.c. Response times (milliseconds):

July 2026
Account Requests – AIS

107ms

Accounts

63ms

Balances

37ms

Payments – CoF

92ms

Payments – PIS

66ms

Payments – VRP

741ms

Products

114ms

Standing Orders – AIS

62ms

Standing Orders – PIS

82ms

Transactions

46ms

Bank of Ireland UK Response times (milliseconds):

July 2026
Account Requests – AIS

180ms

Account Requests – COF

753ms

Accounts

289ms

Balances

294ms

Beneficiaries

3,653ms

Payments – AIS

516ms

Payments – CoF

469ms

Payments – PIS

834ms

Payments – VRP

978ms

Products

356ms

Standing Orders – AIS

608ms

Standing Orders – PIS

484ms

Statements

913ms

Transactions

310ms

Bank of Scotland Response times (milliseconds):

July 2026
Account Requests – AIS

200ms

Account Requests – COF

234ms

Accounts

196ms

Balances

144ms

Beneficiaries

228ms

Direct Debits

215ms

Payments – AIS

222ms

Payments – CoF

215ms

Payments – PIS

358ms

Payments – VRP

399ms

Products

430ms

Standing Orders – AIS

195ms

Standing Orders – PIS

461ms

Statements

360ms

Transactions

232ms

Barclays Response times (milliseconds):

July 2026
Account Requests – AIS

119ms

Account Requests – COF

189ms

Accounts

178ms

Balances

167ms

Beneficiaries

220ms

Direct Debits

183ms

Payments – AIS

216ms

Payments – CoF

278ms

Payments – PIS

235ms

Payments – VRP

256ms

Products

337ms

Standing Orders – AIS

195ms

Standing Orders – PIS

184ms

Statements

139ms

Transactions

216ms

Coutts Response times (milliseconds):

July 2026
Account Requests – AIS

1,316ms

Account Requests – COF

1,057ms

Accounts

223ms

Balances

201ms

Beneficiaries

480ms

Direct Debits

160ms

Payments – AIS

855ms

Payments – CoF

337ms

Payments – PIS

834ms

Payments – VRP

1,687ms

Products

196ms

Standing Orders – AIS

252ms

Standing Orders – PIS

2,071ms

Transactions

435ms

Danske Bank Response times (milliseconds):

July 2026
Account Requests – AIS

86ms

Accounts

669ms

Balances

227ms

Beneficiaries

111ms

Direct Debits

328ms

Payments – AIS

209ms

Payments – CoF

156ms

Payments – PIS

156ms

Payments – VRP

254ms

Products

162ms

Standing Orders – AIS

310ms

Standing Orders – PIS

165ms

Transactions

623ms

First Direct Response times (milliseconds):

July 2026
Account Requests – AIS

147ms

Account Requests – COF

317ms

Accounts

325ms

Balances

344ms

Beneficiaries

540ms

Direct Debits

506ms

Payments – AIS

717ms

Payments – CoF

431ms

Payments – PIS

290ms

Payments – VRP

352ms

Products

605ms

Standing Orders – AIS

514ms

Standing Orders – PIS

453ms

Statements

143ms

Transactions

481ms

Halifax Response times (milliseconds):

July 2026
Account Requests – AIS

208ms

Account Requests – COF

225ms

Accounts

198ms

Balances

145ms

Beneficiaries

228ms

Direct Debits

216ms

Payments – AIS

206ms

Payments – CoF

215ms

Payments – PIS

360ms

Payments – VRP

397ms

Products

428ms

Standing Orders – AIS

195ms

Standing Orders – PIS

481ms

Statements

356ms

Transactions

253ms

HSBC Business Response times (milliseconds):

July 2026
Account Requests – AIS

188ms

Account Requests – COF

286ms

Accounts

317ms

Balances

299ms

Beneficiaries

227ms

Direct Debits

473ms

Payments – AIS

141ms

Payments – CoF

492ms

Payments – PIS

492ms

Payments – VRP

463ms

Products

752ms

Standing Orders – AIS

169ms

Standing Orders – PIS

445ms

Statements

77ms

Transactions

400ms

HSBC Kinetic Response times (milliseconds):

July 2026
Account Requests – AIS

226ms

Accounts

458ms

Balances

700ms

Beneficiaries

971ms

Direct Debits

1,312ms

Payments – PIS

239ms

Payments – VRP

533ms

Standing Orders – AIS

1,339ms

Standing Orders – PIS

195ms

Transactions

814ms

HSBC Personal Response times (milliseconds):

July 2026
Account Requests – AIS

161ms

Account Requests – COF

284ms

Accounts

316ms

Balances

337ms

Beneficiaries

408ms

Direct Debits

493ms

Payments – AIS

743ms

Payments – CoF

422ms

Payments – PIS

286ms

Payments – VRP

337ms

Products

614ms

Standing Orders – AIS

656ms

Standing Orders – PIS

294ms

Statements

72ms

Transactions

486ms

Lloyds Response times (milliseconds):

July 2026
Account Requests – AIS

210ms

Account Requests – COF

223ms

Accounts

195ms

Balances

144ms

Beneficiaries

228ms

Direct Debits

215ms

Payments – AIS

217ms

Payments – CoF

214ms

Payments – PIS

353ms

Payments – VRP

393ms

Products

428ms

Standing Orders – AIS

194ms

Standing Orders – PIS

480ms

Statements

343ms

Transactions

238ms

MBNA Response times (milliseconds):

July 2026
Account Requests – AIS

213ms

Accounts

187ms

Balances

243ms

Beneficiaries

235ms

Direct Debits

165ms

Payments – AIS

133ms

Payments – PIS

245ms

Products

151ms

Standing Orders – AIS

169ms

Statements

297ms

Transactions

492ms

Mettle Response times (milliseconds):

July 2026
Account Requests – AIS

81ms

Accounts

131ms

Balances

108ms

Beneficiaries

84ms

Direct Debits

242ms

Payments – AIS

83ms

Payments – PIS

162ms

Payments – VRP

162ms

Products

98ms

Standing Orders – AIS

72ms

Statements

1,202ms

Transactions

148ms

Nationwide Building Society Response times (milliseconds):

July 2026
Account Requests – AIS

163ms

Account Requests – COF

276ms

Accounts

254ms

Balances

241ms

Beneficiaries

365ms

Direct Debits

585ms

Payments – AIS

151ms

Payments – CoF

245ms

Payments – PIS

325ms

Payments – VRP

283ms

Products

258ms

Standing Orders – AIS

260ms

Standing Orders – PIS

402ms

Statements

392ms

Transactions

294ms

NWB Response times (milliseconds):

July 2026
Account Requests – AIS

152ms

Account Requests – COF

366ms

Accounts

428ms

Balances

409ms

Beneficiaries

749ms

Direct Debits

223ms

Payments – AIS

291ms

Payments – CoF

253ms

Payments – PIS

323ms

Payments – VRP

292ms

Products

273ms

Standing Orders – AIS

326ms

Standing Orders – PIS

273ms

Statements

178ms

Transactions

389ms

RBS Response times (milliseconds):

July 2026
Account Requests – AIS

165ms

Account Requests – COF

392ms

Accounts

406ms

Balances

407ms

Beneficiaries

772ms

Direct Debits

236ms

Payments – AIS

279ms

Payments – CoF

271ms

Payments – PIS

363ms

Payments – VRP

323ms

Products

269ms

Standing Orders – AIS

335ms

Standing Orders – PIS

278ms

Statements

204ms

Transactions

385ms

Santander UK plc Response times (milliseconds):

July 2026
Account Requests – AIS

27ms

Account Requests – COF

129ms

Accounts

118ms

Balances

78ms

Beneficiaries

194ms

Direct Debits

142ms

Payments – CoF

117ms

Payments – PIS

242ms

Payments – VRP

172ms

Products

72ms

Standing Orders – AIS

123ms

Standing Orders – PIS

227ms

Statements

15ms

Transactions

158ms

UBN Response times (milliseconds):

July 2026
Account Requests – AIS

170ms

Account Requests – COF

477ms

Accounts

414ms

Balances

355ms

Beneficiaries

856ms

Direct Debits

251ms

Payments – AIS

245ms

Payments – CoF

294ms

Payments – PIS

409ms

Payments – VRP

359ms

Products

282ms

Standing Orders – AIS

277ms

Standing Orders – PIS

222ms

Statements

234ms

Transactions

342ms

July 2026

Successful API calls

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.

Successful API calls

Total calls 2,936,062,491 % of overall total calls 99.54 %

AIS

Total calls 2,316,461,719 % of overall total calls 99.46 %

PIS

Total calls 171,381,989 % of overall total calls 99.69 %
July 2026

Successful API calls by brand

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.

July 2026

Successful AIS calls by brand

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.

July 2026

Successful PIS calls by brand

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.

July 2026

Successful payment initiation requests by brand

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.

July 2026

Failed API calls

This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.

Failed API Calls

Total calls 13,515,408 % of overall total calls 0.46%

Business

Total calls 11,742,520 % of overall total calls 0.40%

Technical

Total calls 1,772,888 % of overall total calls 0.06%

Notes on the data: The data does not include abandoned authorisations.

Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.

July 2026

Failed API calls by brand

This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.

Failed Technical calls

Failed Business calls

Notes on the data: The data does not include abandoned authorisations.

Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.

July 2026

Failed business calls by brand

This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.

Failed business calls as % of total calls

Volume of failed business calls

Notes on the data: The data does not include abandoned authorisations.

Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.

July 2026

Failed technical calls by brand

This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.

Failed technical calls as % of total calls

Volume of failed technical calls

Notes on the data: The data does not include abandoned authorisations.

Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.

July 2026

Rejected API calls

This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.

Rejected API Calls

Total calls 3,494,078 % of overall total calls 0.118%

HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.

July 2026

Rejected API calls by brand

This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in July.

HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.