API Performance Stats

Average API availability – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

Notes on the data:  Unweighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years.  Since November 2022 there have been 9 Providers and 20 brands providing data.

Average API availability – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs.

Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.

Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years.  Since November 2022 there have been 9 Providers and 20 brands providing data.

Successful API calls

This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs.

Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.

Successful Payments

This chart shows the number of successful single domestic payment and variable recurring payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs.

Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years.  Since November 2022 there have been 9 Providers and 20 brands providing data.

Average API call response times

This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs.

Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.

Open Banking User Connections

All User Connections

This chart shows the total and number of new users consuming Open Banking services each month

Notes on the data:

All users have consumed AIS and/or PIS services in the reporting period.  

Total users as reported includes the volume of new users.

Open Banking are unable to identify individuals consuming services through more than one brand.  Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.

New users have consumed AIS and/or PIS services for the first time during the reporting period.  Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart

Since November 2022 there have been 9 Providers and 20 brands providing data.

AIS User Connections

This chart shows the total and number of AIS users consuming Open Banking services each month

Notes on the data: 

All users have consumed AIS and/or PIS services in the reporting period.  

Total users as reported includes the volume of new users.

Open Banking are unable to identify individuals consuming services through more than one brand.  Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.

New users have consumed AIS and/or PIS services for the first time during the reporting period.  Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart

PIS User Connections

This chart shows the total and number of PIS users consuming Open Banking services each month

Notes on the data: 

All users have consumed AIS and/or PIS services in the reporting period.  

Total users as reported includes the volume of new users.

Open Banking are unable to identify individuals consuming services through more than one brand.  Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.

New users have consumed AIS and/or PIS services for the first time during the reporting period.  Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart

February key performance metrics

99.59%

Average API Availability

328ms

Average API Response Time

99.46%

Successful API Calls (%)

99.98%

Average API availability – weighted

2233.3m

Successful API Calls Actual

0.54%

Failed API Calls

February 2026

Average API availability – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February.

Average API availability

99.59%

Core hours (06:00-00:00)

99.73%

Non core hours (00:00-06:00)

99.18%

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

February 2026

Average API availability by brand – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

February 2026

Core hours by brand (06:00 – 0:00) – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

February 2026

Non core hours by brand (00:00 – 6:00) – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

February 2026

AIS availability by brand – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

February 2026

PIS availability by brand – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

February 2026

API availability by category – unweighted

Select an account provider

AIB (NI) Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Accounts

100.00%

Balances

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

99.24%

Payments – VRP

99.24%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

99.24%

Transactions

100.00%

AIB Group (UK) p.l.c. Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Accounts

100.00%

Balances

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

99.24%

Payments – VRP

99.40%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

99.24%

Transactions

100.00%

Bank of Ireland UK Availability by Endpoint Category:

February 2026
Account Requests – AIS

99.62%

Account Requests – COF

99.62%

Accounts

99.62%

Balances

99.62%

Beneficiaries

99.62%

Payments – AIS

99.62%

Payments – CoF

99.62%

Payments – PIS

99.62%

Payments – VRP

99.62%

Products

99.62%

Standing Orders – AIS

99.62%

Standing Orders – PIS

99.62%

Statements

99.62%

Transactions

99.62%

Bank of Scotland Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

99.68%

Payments – VRP

99.58%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Barclays Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Coutts Availability by Endpoint Category:

February 2026
Account Requests – AIS

96.95%

Account Requests – COF

100.00%

Accounts

96.95%

Balances

96.95%

Beneficiaries

98.88%

Direct Debits

100.00%

Payments – CoF

98.44%

Payments – PIS

96.95%

Payments – VRP

100.00%

Products

97.84%

Standing Orders – AIS

98.88%

Standing Orders – PIS

97.84%

Transactions

96.95%

Danske Bank Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

99.99%

Balances

99.99%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Transactions

99.99%

First Direct Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

99.90%

Halifax Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

99.71%

Payments – VRP

99.59%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

HSBC Business Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

HSBC Kinetic Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

99.96%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

HSBC Personal Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

99.72%

Products

100.00%

Standing Orders – AIS

99.99%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

99.82%

Lloyds Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

99.72%

Payments – VRP

99.58%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

MBNA Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

99.64%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Mettle Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – PIS

99.93%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Statements

100.00%

Transactions

100.00%

Nationwide Building Society Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Account Requests – COF

99.97%

Accounts

99.88%

Balances

99.95%

Beneficiaries

99.99%

Direct Debits

99.86%

Payments – AIS

100.00%

Payments – CoF

99.97%

Payments – PIS

99.53%

Payments – VRP

99.76%

Products

100.00%

Standing Orders – AIS

99.87%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

99.86%

NWB Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

RBS Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Santander UK plc Availability by Endpoint Category:

February 2026
Account Requests – AIS

99.95%

Account Requests – COF

100.00%

Accounts

99.95%

Balances

99.95%

Beneficiaries

99.95%

Direct Debits

99.95%

Payments – AIS

100.00%

Payments – CoF

99.95%

Payments – PIS

99.95%

Payments – VRP

99.95%

Products

99.95%

Standing Orders – AIS

99.95%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

99.95%

UBN Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

February 2026

Average API availability – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February.

Average weighted API availability

99.98%

Core hours (06:00-00:00)

99.98%

Non core hours (00:00-06:00)

99.95%
February 2026

Average API availability by brand – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February.

February 2026

Core hours by brand (06:00 – 0:00) – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February.

February 2026

Non core hours by brand (00:00 – 6:00) – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February.

February 2026

AIS availability by brand – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February.

February 2026

PIS availability by brand – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in February.

February 2026

API availability by category – weighted

Select an account provider

AIB (NI) Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Accounts

100.00%

Balances

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

99.59%

Payments – VRP

99.18%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

99.30%

Transactions

100.00%

AIB Group (UK) p.l.c. Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Accounts

100.00%

Balances

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

99.36%

Payments – VRP

99.32%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

99.29%

Transactions

100.00%

Bank of Ireland UK Availability by Endpoint Category:

February 2026
Account Requests – AIS

99.84%

Account Requests – COF

94.89%

Accounts

99.83%

Balances

99.84%

Beneficiaries

99.33%

Payments – AIS

99.46%

Payments – CoF

100.00%

Payments – PIS

99.94%

Payments – VRP

99.51%

Products

99.77%

Standing Orders – AIS

99.47%

Standing Orders – PIS

99.92%

Statements

99.42%

Transactions

99.86%

Bank of Scotland Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

99.81%

Payments – VRP

99.89%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Barclays Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Coutts Availability by Endpoint Category:

February 2026
Account Requests – AIS

96.98%

Account Requests – COF

100.00%

Accounts

97.68%

Balances

97.98%

Beneficiaries

97.91%

Direct Debits

100.00%

Payments – CoF

99.50%

Payments – PIS

98.89%

Payments – VRP

100.00%

Products

97.91%

Standing Orders – AIS

95.93%

Standing Orders – PIS

97.91%

Transactions

97.82%

Danske Bank Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

99.99%

Balances

99.99%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Transactions

99.99%

First Direct Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

99.88%

Halifax Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

99.99%

Payments – CoF

100.00%

Payments – PIS

99.86%

Payments – VRP

99.94%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

HSBC Business Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

HSBC Kinetic Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

99.96%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

HSBC Personal Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

99.93%

Products

100.00%

Standing Orders – AIS

99.99%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

99.79%

Lloyds Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

99.87%

Payments – VRP

99.95%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

MBNA Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Accounts

100.00%

Balances

99.87%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – PIS

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Statements

100.00%

Transactions

100.00%

Mettle Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – PIS

99.99%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Statements

100.00%

Transactions

100.00%

Nationwide Building Society Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Account Requests – COF

99.99%

Accounts

99.95%

Balances

99.97%

Beneficiaries

99.99%

Direct Debits

99.84%

Payments – AIS

100.00%

Payments – CoF

99.98%

Payments – PIS

99.99%

Payments – VRP

99.95%

Products

100.00%

Standing Orders – AIS

99.83%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

99.93%

NWB Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

RBS Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Santander UK plc Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

UBN Availability by Endpoint Category:

February 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

February 2026

Average API response times

This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in February.

Average API Response Time

328 milliseconds
February 2026

Average API response times by brand

This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in February.

February 2026

Response times by brand

Select an account provider

AIB (NI) Response times (milliseconds):

February 2026
Account Requests – AIS

206ms

Accounts

145ms

Balances

115ms

Direct Debits

1,328ms

Payments – AIS

87ms

Payments – CoF

195ms

Payments – PIS

176ms

Payments – VRP

146ms

Products

484ms

Standing Orders – AIS

449ms

Standing Orders – PIS

279ms

Transactions

127ms

AIB Group (UK) p.l.c. Response times (milliseconds):

February 2026
Account Requests – AIS

115ms

Accounts

53ms

Balances

38ms

Direct Debits

1,384ms

Payments – AIS

9ms

Payments – CoF

130ms

Payments – PIS

99ms

Payments – VRP

172ms

Products

283ms

Standing Orders – AIS

93ms

Standing Orders – PIS

80ms

Transactions

46ms

Bank of Ireland UK Response times (milliseconds):

February 2026
Account Requests – AIS

168ms

Account Requests – COF

306ms

Accounts

286ms

Balances

287ms

Beneficiaries

648ms

Payments – AIS

429ms

Payments – CoF

487ms

Payments – PIS

685ms

Payments – VRP

643ms

Products

305ms

Standing Orders – AIS

466ms

Standing Orders – PIS

421ms

Statements

479ms

Transactions

317ms

Bank of Scotland Response times (milliseconds):

February 2026
Account Requests – AIS

198ms

Account Requests – COF

255ms

Accounts

127ms

Balances

144ms

Beneficiaries

231ms

Direct Debits

214ms

Payments – AIS

258ms

Payments – CoF

211ms

Payments – PIS

386ms

Payments – VRP

329ms

Products

406ms

Standing Orders – AIS

194ms

Standing Orders – PIS

442ms

Statements

347ms

Transactions

232ms

Barclays Response times (milliseconds):

February 2026
Account Requests – AIS

114ms

Account Requests – COF

197ms

Accounts

157ms

Balances

210ms

Beneficiaries

151ms

Direct Debits

213ms

Payments – AIS

288ms

Payments – CoF

275ms

Payments – PIS

211ms

Payments – VRP

262ms

Products

344ms

Standing Orders – AIS

230ms

Standing Orders – PIS

173ms

Statements

69ms

Transactions

254ms

Coutts Response times (milliseconds):

February 2026
Account Requests – AIS

1,189ms

Account Requests – COF

1,435ms

Accounts

329ms

Balances

354ms

Beneficiaries

1,507ms

Direct Debits

1,891ms

Payments – CoF

466ms

Payments – PIS

779ms

Payments – VRP

2,223ms

Products

357ms

Standing Orders – AIS

392ms

Standing Orders – PIS

644ms

Transactions

432ms

Danske Bank Response times (milliseconds):

February 2026
Account Requests – AIS

69ms

Account Requests – COF

232ms

Accounts

604ms

Balances

204ms

Beneficiaries

232ms

Direct Debits

391ms

Payments – AIS

213ms

Payments – CoF

117ms

Payments – PIS

103ms

Payments – VRP

257ms

Products

147ms

Standing Orders – AIS

297ms

Standing Orders – PIS

80ms

Transactions

758ms

First Direct Response times (milliseconds):

February 2026
Account Requests – AIS

155ms

Account Requests – COF

309ms

Accounts

321ms

Balances

343ms

Beneficiaries

653ms

Direct Debits

542ms

Payments – AIS

811ms

Payments – CoF

438ms

Payments – PIS

280ms

Payments – VRP

347ms

Products

620ms

Standing Orders – AIS

489ms

Standing Orders – PIS

300ms

Statements

108ms

Transactions

517ms

Halifax Response times (milliseconds):

February 2026
Account Requests – AIS

207ms

Account Requests – COF

255ms

Accounts

127ms

Balances

145ms

Beneficiaries

230ms

Direct Debits

214ms

Payments – AIS

208ms

Payments – CoF

211ms

Payments – PIS

421ms

Payments – VRP

326ms

Products

408ms

Standing Orders – AIS

193ms

Standing Orders – PIS

514ms

Statements

360ms

Transactions

242ms

HSBC Business Response times (milliseconds):

February 2026
Account Requests – AIS

191ms

Account Requests – COF

302ms

Accounts

328ms

Balances

314ms

Beneficiaries

282ms

Direct Debits

626ms

Payments – AIS

230ms

Payments – CoF

491ms

Payments – PIS

493ms

Payments – VRP

480ms

Products

658ms

Standing Orders – AIS

310ms

Standing Orders – PIS

424ms

Statements

519ms

Transactions

402ms

HSBC Kinetic Response times (milliseconds):

February 2026
Account Requests – AIS

155ms

Account Requests – COF

289ms

Accounts

405ms

Balances

399ms

Beneficiaries

685ms

Direct Debits

1,244ms

Payments – AIS

1,193ms

Payments – CoF

592ms

Payments – PIS

383ms

Payments – VRP

449ms

Products

1,404ms

Standing Orders – AIS

1,176ms

Standing Orders – PIS

274ms

Statements

2,658ms

Transactions

598ms

HSBC Personal Response times (milliseconds):

February 2026
Account Requests – AIS

163ms

Account Requests – COF

290ms

Accounts

310ms

Balances

334ms

Beneficiaries

612ms

Direct Debits

536ms

Payments – AIS

858ms

Payments – CoF

426ms

Payments – PIS

276ms

Payments – VRP

334ms

Products

600ms

Standing Orders – AIS

546ms

Standing Orders – PIS

300ms

Statements

308ms

Transactions

517ms

Lloyds Response times (milliseconds):

February 2026
Account Requests – AIS

208ms

Account Requests – COF

244ms

Accounts

127ms

Balances

143ms

Beneficiaries

229ms

Direct Debits

214ms

Payments – AIS

227ms

Payments – CoF

209ms

Payments – PIS

411ms

Payments – VRP

325ms

Products

406ms

Standing Orders – AIS

193ms

Standing Orders – PIS

503ms

Statements

353ms

Transactions

224ms

MBNA Response times (milliseconds):

February 2026
Account Requests – AIS

211ms

Accounts

127ms

Balances

243ms

Beneficiaries

230ms

Direct Debits

340ms

Payments – PIS

216ms

Products

148ms

Standing Orders – AIS

159ms

Statements

320ms

Transactions

442ms

Mettle Response times (milliseconds):

February 2026
Account Requests – AIS

77ms

Accounts

94ms

Balances

79ms

Beneficiaries

57ms

Direct Debits

126ms

Payments – AIS

55ms

Payments – PIS

167ms

Payments – VRP

148ms

Products

87ms

Standing Orders – AIS

9ms

Statements

555ms

Transactions

86ms

Nationwide Building Society Response times (milliseconds):

February 2026
Account Requests – AIS

158ms

Account Requests – COF

264ms

Accounts

244ms

Balances

208ms

Beneficiaries

363ms

Direct Debits

627ms

Payments – AIS

168ms

Payments – CoF

254ms

Payments – PIS

353ms

Payments – VRP

310ms

Products

244ms

Standing Orders – AIS

252ms

Standing Orders – PIS

366ms

Statements

401ms

Transactions

230ms

NWB Response times (milliseconds):

February 2026
Account Requests – AIS

166ms

Account Requests – COF

387ms

Accounts

461ms

Balances

433ms

Beneficiaries

728ms

Direct Debits

247ms

Payments – AIS

267ms

Payments – CoF

261ms

Payments – PIS

369ms

Payments – VRP

330ms

Products

295ms

Standing Orders – AIS

275ms

Standing Orders – PIS

282ms

Statements

190ms

Transactions

525ms

RBS Response times (milliseconds):

February 2026
Account Requests – AIS

167ms

Account Requests – COF

427ms

Accounts

442ms

Balances

427ms

Beneficiaries

752ms

Direct Debits

258ms

Payments – AIS

277ms

Payments – CoF

277ms

Payments – PIS

404ms

Payments – VRP

362ms

Products

284ms

Standing Orders – AIS

272ms

Standing Orders – PIS

346ms

Statements

223ms

Transactions

480ms

Santander UK plc Response times (milliseconds):

February 2026
Account Requests – AIS

210ms

Account Requests – COF

314ms

Accounts

284ms

Balances

350ms

Beneficiaries

517ms

Direct Debits

461ms

Payments – CoF

331ms

Payments – PIS

254ms

Payments – VRP

229ms

Products

326ms

Standing Orders – AIS

445ms

Standing Orders – PIS

301ms

Statements

473ms

Transactions

431ms

UBN Response times (milliseconds):

February 2026
Account Requests – AIS

171ms

Account Requests – COF

571ms

Accounts

438ms

Balances

376ms

Beneficiaries

992ms

Direct Debits

279ms

Payments – AIS

285ms

Payments – CoF

293ms

Payments – PIS

411ms

Payments – VRP

409ms

Products

297ms

Standing Orders – AIS

286ms

Standing Orders – PIS

289ms

Statements

162ms

Transactions

448ms

February 2026

Successful API calls

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in February.

Successful API calls

Total calls 2233344487 % of overall total calls 99.46%

AIS

Total calls 1795028695 % of overall total calls 99.48%

PIS

Total calls 137025067 % of overall total calls 98.67%
February 2026

Successful API calls by brand

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in February.

February 2026

Successful AIS calls by brand

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in February.

February 2026

Successful PIS calls by brand

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in February.

February 2026

Successful payment initiation requests by brand

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in February.

February 2026

Failed API calls

This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in February.

Failed API Calls

Total calls 12,159,692 % of overall total calls 0.54%

Business

Total calls 9,988,210 % of overall total calls 0.44%

Technical

Total calls 2,171,482 % of overall total calls 0.10%

Notes on the data: The data does not include abandoned authorisations.

Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.

February 2026

Failed API calls by brand

This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in February.

Failed Technical calls

Failed Business calls

Notes on the data: The data does not include abandoned authorisations.

Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.

February 2026

Failed business calls by brand

This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in February.

Failed business calls as % of total calls

Volume of failed business calls

Notes on the data: The data does not include abandoned authorisations.

Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.

February 2026

Failed technical calls by brand

This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in February.

Failed technical calls as % of total calls

Volume of failed technical calls

Notes on the data: The data does not include abandoned authorisations.

Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.

February 2026

Rejected API calls

This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in February.

Rejected API Calls

Total calls 2,735,612 % of overall total calls 0.122%

HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.

February 2026

Rejected API calls by brand

This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in February.

HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.