API Performance StatsSelect a month:April 2025February 2025January 2025December 2024November 2024October 2024September 2024August 2024July 2024June 2024May 2024April 2024March 2024February 2024January 2024December 2023November 2023October 2023September 2023August 2023July 2023June 2023May 2023April 2023March 2023February 2023January 2023December 2022November 2022October 2022September 2022August 2022July 2022June 2022May 2022Download historical data (last 12 months):Download dataHistoric Data Download- csv (CSV)Historic Data Download (PDF) Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.Notes on the data: Unweighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Successful Payments This chart shows the number of successful single domestic payment and variable recurring payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Open Banking Users All Users AIS users PIS users All Users This chart shows the total and number of new users consuming Open Banking services each month Notes on the data:All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chartSince November 2022 there have been 9 Providers and 20 brands providing data. AIS users This chart shows the total and number of AIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart PIS Users This chart shows the total and number of PIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart April key performance metrics 99.72% Average API availability – unweighted 350ms Average API response time 99.53% Successful API calls (%) 99.8% Average API availability – weighted 1952.0m Successful API calls (actual) 0.47% Failed API calls Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted April 2025 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Average API availability 99.72% Core hours (06:00-00:00) 99.79% Non core hours (00:00-06:00) 99.52% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2025 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2025 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2025 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2025 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2025 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2025 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: April 2025 Account Requests – AIS 99.72% Account Requests – CoF 99.72% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.72% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.72% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: April 2025 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 99.95% Balances 99.94% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.93% Barclays Availability by Endpoint Category: April 2025 Account Requests – AIS 99.81% Account Requests – CoF 99.81% Accounts 99.81% Balances 99.81% Beneficiaries 99.81% Direct Debits 99.81% Payments – AIS 99.81% Payments – CoF 99.81% Payments – PIS 99.81% payments-VRP 99.81% Products 99.81% Standing Orders – AIS 99.81% Standing Orders – PIS 99.81% Statements 99.81% Transactions 99.81% Coutts Availability by Endpoint Category: April 2025 Account Requests – AIS 96.53% Account Requests – CoF 98.52% Accounts 96.53% Balances 96.53% Beneficiaries 98.19% Direct Debits 100.0% Payments – CoF 98.19% Payments – PIS 96.53% Products 96.53% Standing Orders – AIS 97.36% Standing Orders – PIS 96.53% Transactions 96.53% Danske Bank Availability by Endpoint Category: April 2025 Account Requests – AIS 99.78% Account Requests – CoF 100.0% Accounts 99.69% Balances 99.69% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.78% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.69% First Direct Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: April 2025 Account Requests – AIS 99.91% Account Requests – CoF 100.0% Accounts 99.92% Balances 99.78% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.94% payments-VRP 99.98% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.92% HSBC Business Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: April 2025 Account Requests – AIS 99.92% Account Requests – CoF 100.0% Accounts 99.9% Balances 99.78% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.92% payments-VRP 99.98% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.87% MBNA Availability by Endpoint Category: April 2025 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.72% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% Mettle Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 99.91% Accounts 99.89% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.84% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.89% NWB Availability by Endpoint Category: April 2025 Account Requests – AIS 99.97% Account Requests – CoF 99.97% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.97% Payments – AIS 99.99% Payments – CoF 99.97% Payments – PIS 99.97% payments-VRP 99.97% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.97% Statements 99.97% Transactions 99.97% RBS Availability by Endpoint Category: April 2025 Account Requests – AIS 99.95% Account Requests – CoF 99.95% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 99.95% Payments – CoF 99.95% Payments – PIS 99.95% payments-VRP 99.95% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.95% Statements 99.95% Transactions 99.95% Santander UK plc Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: April 2025 Account Requests – AIS 99.94% Account Requests – CoF 99.96% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.96% Payments – CoF 99.94% Payments – PIS 99.94% payments-VRP 99.94% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.94% Statements 99.98% Transactions 99.94% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted April 2025 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Average weighted API availability 99.80% Core hours (06:00-00:00) 99.88% Non core hours (00:00-06:00) 99.75% April 2025 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. April 2025 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. April 2025 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. April 2025 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. April 2025 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. April 2025 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: April 2025 Account Requests – AIS 99.72% Account Requests – CoF 99.92% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.95% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.72% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: April 2025 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 99.96% Balances 99.94% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.93% Barclays Availability by Endpoint Category: April 2025 Account Requests – AIS 99.81% Account Requests – CoF 99.81% Accounts 99.81% Balances 99.81% Beneficiaries 99.81% Direct Debits 99.81% Payments – AIS 99.81% Payments – CoF 99.81% Payments – PIS 99.81% payments-VRP 99.81% Products 99.81% Standing Orders – AIS 99.81% Standing Orders – PIS 99.81% Statements 99.81% Transactions 99.81% Coutts Availability by Endpoint Category: April 2025 Account Requests – AIS 96.53% Account Requests – CoF 98.59% Accounts 96.53% Balances 96.53% Beneficiaries 98.19% Direct Debits 100.0% Payments – CoF 98.19% Payments – PIS 96.88% Products 96.53% Standing Orders – AIS 97.36% Standing Orders – PIS 96.62% Transactions 96.53% Danske Bank Availability by Endpoint Category: April 2025 Account Requests – AIS 99.78% Account Requests – CoF 100.0% Accounts 99.69% Balances 99.69% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.85% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.69% First Direct Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: April 2025 Account Requests – AIS 99.91% Account Requests – CoF 100.0% Accounts 99.93% Balances 99.78% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.97% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.92% HSBC Business Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: April 2025 Account Requests – AIS 99.92% Account Requests – CoF 100.0% Accounts 99.9% Balances 99.78% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.96% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.87% MBNA Availability by Endpoint Category: April 2025 Account Requests – AIS 99.99% Accounts 100.0% Balances 99.72% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 99.99% Mettle Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 99.91% Accounts 99.89% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.89% NWB Availability by Endpoint Category: April 2025 Account Requests – AIS 99.97% Account Requests – CoF 99.97% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.97% Payments – AIS 99.99% Payments – CoF 99.97% Payments – PIS 99.97% payments-VRP 99.97% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.97% Statements 99.97% Transactions 99.97% RBS Availability by Endpoint Category: April 2025 Account Requests – AIS 99.95% Account Requests – CoF 99.95% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 99.95% Payments – CoF 99.95% Payments – PIS 99.95% payments-VRP 99.95% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.95% Statements 99.95% Transactions 99.95% Santander UK plc Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: April 2025 Account Requests – AIS 99.94% Account Requests – CoF 99.96% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.96% Payments – CoF 99.94% Payments – PIS 99.94% payments-VRP 99.96% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.94% Statements 99.98% Transactions 99.94% Average API response times Average API response times by brand Response times by brand April 2025 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in April. Average API Response Time 350 milliseconds April 2025 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in April. April 2025 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): April 2025 Account Requests – AIS 134ms Account Requests – CoF 199ms Accounts 88ms Balances 57ms Beneficiaries 354ms Direct Debits 865ms Payments – AIS 28ms Payments – CoF 146ms Payments – PIS 90ms payments-VRP 247ms Products 348ms Standing Orders – AIS 776ms Standing Orders – PIS 175ms Statements 26ms Transactions 67ms AIB Group (UK) p.l.c. Response times (milliseconds): April 2025 Account Requests – AIS 116ms Account Requests – CoF 125ms Accounts 62ms Balances 37ms Beneficiaries 691ms Direct Debits 66ms Payments – CoF 179ms Payments – PIS 83ms payments-VRP 194ms Products 39ms Standing Orders – AIS 92ms Standing Orders – PIS 100ms Transactions 46ms Bank of Ireland UK Response times (milliseconds): April 2025 Account Requests – AIS 169ms Account Requests – CoF 476ms Accounts 335ms Balances 362ms Beneficiaries 1,416ms Payments – AIS 515ms Payments – CoF 499ms Payments – PIS 897ms payments-VRP 1,032ms Products 421ms Standing Orders – AIS 586ms Standing Orders – PIS 586ms Statements 600ms Transactions 398ms Bank of Scotland Response times (milliseconds): April 2025 Account Requests – AIS 271ms Account Requests – CoF 259ms Accounts 170ms Balances 188ms Beneficiaries 279ms Direct Debits 244ms Payments – AIS 229ms Payments – CoF 245ms Payments – PIS 532ms payments-VRP 382ms Products 452ms Standing Orders – AIS 224ms Standing Orders – PIS 503ms Statements 401ms Transactions 257ms Barclays Response times (milliseconds): April 2025 Account Requests – AIS 108ms Account Requests – CoF 176ms Accounts 142ms Balances 206ms Beneficiaries 133ms Direct Debits 211ms Payments – AIS 258ms Payments – CoF 272ms Payments – PIS 212ms payments-VRP 242ms Products 354ms Standing Orders – AIS 215ms Standing Orders – PIS 173ms Statements 28ms Transactions 261ms Coutts Response times (milliseconds): April 2025 Account Requests – AIS 833ms Account Requests – CoF 1,502ms Accounts 250ms Balances 256ms Beneficiaries 1,847ms Direct Debits 1,795ms Payments – CoF 356ms Payments – PIS 852ms Products 255ms Standing Orders – AIS 231ms Standing Orders – PIS 1,079ms Transactions 266ms Danske Bank Response times (milliseconds): April 2025 Account Requests – AIS 44ms Account Requests – CoF 108ms Accounts 424ms Balances 185ms Beneficiaries 160ms Direct Debits 330ms Payments – AIS 275ms Payments – CoF 84ms Payments – PIS 67ms payments-VRP 98ms Products 127ms Standing Orders – AIS 312ms Standing Orders – PIS 76ms Transactions 540ms First Direct Response times (milliseconds): April 2025 Account Requests – AIS 139ms Account Requests – CoF 283ms Accounts 298ms Balances 341ms Beneficiaries 467ms Direct Debits 382ms Payments – AIS 577ms Payments – CoF 358ms Payments – PIS 274ms payments-VRP 298ms Products 634ms Standing Orders – AIS 553ms Standing Orders – PIS 323ms Statements 481ms Transactions 509ms Halifax Response times (milliseconds): April 2025 Account Requests – AIS 272ms Account Requests – CoF 251ms Accounts 170ms Balances 189ms Beneficiaries 277ms Direct Debits 244ms Payments – AIS 228ms Payments – CoF 244ms Payments – PIS 553ms payments-VRP 380ms Products 453ms Standing Orders – AIS 223ms Standing Orders – PIS 534ms Statements 389ms Transactions 265ms HSBC Business Response times (milliseconds): April 2025 Account Requests – AIS 172ms Account Requests – CoF 299ms Accounts 399ms Balances 380ms Beneficiaries 304ms Direct Debits 707ms Payments – AIS 90ms Payments – CoF 652ms Payments – PIS 489ms payments-VRP 365ms Products 732ms Standing Orders – AIS 172ms Standing Orders – PIS 334ms Statements 1,087ms Transactions 513ms HSBC Kinetic Response times (milliseconds): April 2025 Account Requests – AIS 141ms Account Requests – CoF 259ms Accounts 391ms Balances 410ms Beneficiaries 288ms Direct Debits 731ms Payments – AIS 352ms Payments – CoF 560ms Payments – PIS 377ms payments-VRP 378ms Products 954ms Standing Orders – AIS 738ms Standing Orders – PIS 243ms Statements 1,034ms Transactions 526ms HSBC Personal Response times (milliseconds): April 2025 Account Requests – AIS 141ms Account Requests – CoF 250ms Accounts 299ms Balances 341ms Beneficiaries 452ms Direct Debits 386ms Payments – AIS 603ms Payments – CoF 357ms Payments – PIS 265ms payments-VRP 295ms Products 628ms Standing Orders – AIS 630ms Standing Orders – PIS 342ms Statements 208ms Transactions 510ms Lloyds Response times (milliseconds): April 2025 Account Requests – AIS 272ms Account Requests – CoF 251ms Accounts 170ms Balances 187ms Beneficiaries 277ms Direct Debits 243ms Payments – AIS 228ms Payments – CoF 242ms Payments – PIS 559ms payments-VRP 379ms Products 451ms Standing Orders – AIS 223ms Standing Orders – PIS 515ms Statements 479ms Transactions 252ms MBNA Response times (milliseconds): April 2025 Account Requests – AIS 278ms Accounts 245ms Balances 309ms Beneficiaries 274ms Direct Debits 182ms Payments – AIS 186ms Products 181ms Standing Orders – AIS 184ms Statements 340ms Transactions 385ms Mettle Response times (milliseconds): April 2025 Account Requests – AIS 68ms Accounts 86ms Balances 62ms Beneficiaries 52ms Direct Debits 111ms Payments – AIS 62ms Payments – PIS 111ms payments-VRP 157ms Products 94ms Standing Orders – AIS 7ms Statements 116ms Transactions 80ms Nationwide Building Society Response times (milliseconds): April 2025 Account Requests – AIS 136ms Account Requests – CoF 229ms Accounts 192ms Balances 179ms Beneficiaries 510ms Direct Debits 550ms Payments – AIS 235ms Payments – CoF 220ms Payments – PIS 334ms payments-VRP 263ms Products 183ms Standing Orders – AIS 184ms Standing Orders – PIS 347ms Statements 416ms Transactions 219ms NWB Response times (milliseconds): April 2025 Account Requests – AIS 156ms Account Requests – CoF 371ms Accounts 389ms Balances 359ms Beneficiaries 673ms Direct Debits 247ms Payments – AIS 249ms Payments – CoF 216ms Payments – PIS 355ms payments-VRP 432ms Products 285ms Standing Orders – AIS 389ms Standing Orders – PIS 314ms Statements 182ms Transactions 487ms RBS Response times (milliseconds): April 2025 Account Requests – AIS 169ms Account Requests – CoF 411ms Accounts 396ms Balances 371ms Beneficiaries 677ms Direct Debits 269ms Payments – AIS 291ms Payments – CoF 232ms Payments – PIS 399ms payments-VRP 498ms Products 287ms Standing Orders – AIS 429ms Standing Orders – PIS 370ms Statements 176ms Transactions 454ms Santander UK plc Response times (milliseconds): April 2025 Account Requests – AIS 453ms Account Requests – CoF 491ms Accounts 588ms Balances 597ms Beneficiaries 813ms Direct Debits 676ms Payments – CoF 553ms Payments – PIS 1,202ms payments-VRP 404ms Products 528ms Standing Orders – AIS 666ms Standing Orders – PIS 932ms Statements 584ms Transactions 681ms UBN Response times (milliseconds): April 2025 Account Requests – AIS 172ms Account Requests – CoF 488ms Accounts 413ms Balances 376ms Beneficiaries 562ms Direct Debits 289ms Payments – AIS 302ms Payments – CoF 261ms Payments – PIS 411ms payments-VRP 550ms Products 307ms Standing Orders – AIS 288ms Standing Orders – PIS 408ms Statements 207ms Transactions 430ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand April 2025 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Successful API calls Total calls 1,952,040,978 % of overall total calls 99.53% AIS Total calls 1,586,161,225 % of overall total calls 80.88% PIS Total calls 109,819,546 % of overall total calls 5.60% April 2025 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. April 2025 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. April 2025 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. April 2025 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand April 2025 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed API Calls Total calls 9,149,096 % of overall total calls 0.47% Business Total calls 6,854,063 % of overall total calls 0.35% Technical Total calls 2,295,033 % of overall total calls 0.12% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. April 2025 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. April 2025 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. April 2025 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand April 2025 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Rejected API Calls Total calls 2,754,726 % of overall total calls 0.140% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. April 2025 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
API Performance StatsSelect a month:April 2025February 2025January 2025December 2024November 2024October 2024September 2024August 2024July 2024June 2024May 2024April 2024March 2024February 2024January 2024December 2023November 2023October 2023September 2023August 2023July 2023June 2023May 2023April 2023March 2023February 2023January 2023December 2022November 2022October 2022September 2022August 2022July 2022June 2022May 2022Download historical data (last 12 months):Download dataHistoric Data Download- csv (CSV)Historic Data Download (PDF)
Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.Notes on the data: Unweighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Successful Payments This chart shows the number of successful single domestic payment and variable recurring payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Open Banking Users All Users AIS users PIS users All Users This chart shows the total and number of new users consuming Open Banking services each month Notes on the data:All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chartSince November 2022 there have been 9 Providers and 20 brands providing data. AIS users This chart shows the total and number of AIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart PIS Users This chart shows the total and number of PIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart
All Users This chart shows the total and number of new users consuming Open Banking services each month Notes on the data:All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chartSince November 2022 there have been 9 Providers and 20 brands providing data.
AIS users This chart shows the total and number of AIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart
PIS Users This chart shows the total and number of PIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart
April key performance metrics 99.72% Average API availability – unweighted 350ms Average API response time 99.53% Successful API calls (%) 99.8% Average API availability – weighted 1952.0m Successful API calls (actual) 0.47% Failed API calls Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted April 2025 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Average API availability 99.72% Core hours (06:00-00:00) 99.79% Non core hours (00:00-06:00) 99.52% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2025 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2025 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2025 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2025 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2025 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2025 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: April 2025 Account Requests – AIS 99.72% Account Requests – CoF 99.72% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.72% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.72% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: April 2025 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 99.95% Balances 99.94% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.93% Barclays Availability by Endpoint Category: April 2025 Account Requests – AIS 99.81% Account Requests – CoF 99.81% Accounts 99.81% Balances 99.81% Beneficiaries 99.81% Direct Debits 99.81% Payments – AIS 99.81% Payments – CoF 99.81% Payments – PIS 99.81% payments-VRP 99.81% Products 99.81% Standing Orders – AIS 99.81% Standing Orders – PIS 99.81% Statements 99.81% Transactions 99.81% Coutts Availability by Endpoint Category: April 2025 Account Requests – AIS 96.53% Account Requests – CoF 98.52% Accounts 96.53% Balances 96.53% Beneficiaries 98.19% Direct Debits 100.0% Payments – CoF 98.19% Payments – PIS 96.53% Products 96.53% Standing Orders – AIS 97.36% Standing Orders – PIS 96.53% Transactions 96.53% Danske Bank Availability by Endpoint Category: April 2025 Account Requests – AIS 99.78% Account Requests – CoF 100.0% Accounts 99.69% Balances 99.69% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.78% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.69% First Direct Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: April 2025 Account Requests – AIS 99.91% Account Requests – CoF 100.0% Accounts 99.92% Balances 99.78% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.94% payments-VRP 99.98% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.92% HSBC Business Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: April 2025 Account Requests – AIS 99.92% Account Requests – CoF 100.0% Accounts 99.9% Balances 99.78% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.92% payments-VRP 99.98% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.87% MBNA Availability by Endpoint Category: April 2025 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.72% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% Mettle Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 99.91% Accounts 99.89% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.84% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.89% NWB Availability by Endpoint Category: April 2025 Account Requests – AIS 99.97% Account Requests – CoF 99.97% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.97% Payments – AIS 99.99% Payments – CoF 99.97% Payments – PIS 99.97% payments-VRP 99.97% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.97% Statements 99.97% Transactions 99.97% RBS Availability by Endpoint Category: April 2025 Account Requests – AIS 99.95% Account Requests – CoF 99.95% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 99.95% Payments – CoF 99.95% Payments – PIS 99.95% payments-VRP 99.95% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.95% Statements 99.95% Transactions 99.95% Santander UK plc Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: April 2025 Account Requests – AIS 99.94% Account Requests – CoF 99.96% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.96% Payments – CoF 99.94% Payments – PIS 99.94% payments-VRP 99.94% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.94% Statements 99.98% Transactions 99.94% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted April 2025 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Average weighted API availability 99.80% Core hours (06:00-00:00) 99.88% Non core hours (00:00-06:00) 99.75% April 2025 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. April 2025 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. April 2025 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. April 2025 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. April 2025 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. April 2025 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: April 2025 Account Requests – AIS 99.72% Account Requests – CoF 99.92% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.95% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.72% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: April 2025 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 99.96% Balances 99.94% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.93% Barclays Availability by Endpoint Category: April 2025 Account Requests – AIS 99.81% Account Requests – CoF 99.81% Accounts 99.81% Balances 99.81% Beneficiaries 99.81% Direct Debits 99.81% Payments – AIS 99.81% Payments – CoF 99.81% Payments – PIS 99.81% payments-VRP 99.81% Products 99.81% Standing Orders – AIS 99.81% Standing Orders – PIS 99.81% Statements 99.81% Transactions 99.81% Coutts Availability by Endpoint Category: April 2025 Account Requests – AIS 96.53% Account Requests – CoF 98.59% Accounts 96.53% Balances 96.53% Beneficiaries 98.19% Direct Debits 100.0% Payments – CoF 98.19% Payments – PIS 96.88% Products 96.53% Standing Orders – AIS 97.36% Standing Orders – PIS 96.62% Transactions 96.53% Danske Bank Availability by Endpoint Category: April 2025 Account Requests – AIS 99.78% Account Requests – CoF 100.0% Accounts 99.69% Balances 99.69% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.85% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.69% First Direct Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: April 2025 Account Requests – AIS 99.91% Account Requests – CoF 100.0% Accounts 99.93% Balances 99.78% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.97% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.92% HSBC Business Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: April 2025 Account Requests – AIS 99.92% Account Requests – CoF 100.0% Accounts 99.9% Balances 99.78% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.96% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.87% MBNA Availability by Endpoint Category: April 2025 Account Requests – AIS 99.99% Accounts 100.0% Balances 99.72% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 99.99% Mettle Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 99.91% Accounts 99.89% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.89% NWB Availability by Endpoint Category: April 2025 Account Requests – AIS 99.97% Account Requests – CoF 99.97% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.97% Payments – AIS 99.99% Payments – CoF 99.97% Payments – PIS 99.97% payments-VRP 99.97% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.97% Statements 99.97% Transactions 99.97% RBS Availability by Endpoint Category: April 2025 Account Requests – AIS 99.95% Account Requests – CoF 99.95% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 99.95% Payments – CoF 99.95% Payments – PIS 99.95% payments-VRP 99.95% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.95% Statements 99.95% Transactions 99.95% Santander UK plc Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: April 2025 Account Requests – AIS 99.94% Account Requests – CoF 99.96% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.96% Payments – CoF 99.94% Payments – PIS 99.94% payments-VRP 99.96% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.94% Statements 99.98% Transactions 99.94% Average API response times Average API response times by brand Response times by brand April 2025 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in April. Average API Response Time 350 milliseconds April 2025 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in April. April 2025 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): April 2025 Account Requests – AIS 134ms Account Requests – CoF 199ms Accounts 88ms Balances 57ms Beneficiaries 354ms Direct Debits 865ms Payments – AIS 28ms Payments – CoF 146ms Payments – PIS 90ms payments-VRP 247ms Products 348ms Standing Orders – AIS 776ms Standing Orders – PIS 175ms Statements 26ms Transactions 67ms AIB Group (UK) p.l.c. Response times (milliseconds): April 2025 Account Requests – AIS 116ms Account Requests – CoF 125ms Accounts 62ms Balances 37ms Beneficiaries 691ms Direct Debits 66ms Payments – CoF 179ms Payments – PIS 83ms payments-VRP 194ms Products 39ms Standing Orders – AIS 92ms Standing Orders – PIS 100ms Transactions 46ms Bank of Ireland UK Response times (milliseconds): April 2025 Account Requests – AIS 169ms Account Requests – CoF 476ms Accounts 335ms Balances 362ms Beneficiaries 1,416ms Payments – AIS 515ms Payments – CoF 499ms Payments – PIS 897ms payments-VRP 1,032ms Products 421ms Standing Orders – AIS 586ms Standing Orders – PIS 586ms Statements 600ms Transactions 398ms Bank of Scotland Response times (milliseconds): April 2025 Account Requests – AIS 271ms Account Requests – CoF 259ms Accounts 170ms Balances 188ms Beneficiaries 279ms Direct Debits 244ms Payments – AIS 229ms Payments – CoF 245ms Payments – PIS 532ms payments-VRP 382ms Products 452ms Standing Orders – AIS 224ms Standing Orders – PIS 503ms Statements 401ms Transactions 257ms Barclays Response times (milliseconds): April 2025 Account Requests – AIS 108ms Account Requests – CoF 176ms Accounts 142ms Balances 206ms Beneficiaries 133ms Direct Debits 211ms Payments – AIS 258ms Payments – CoF 272ms Payments – PIS 212ms payments-VRP 242ms Products 354ms Standing Orders – AIS 215ms Standing Orders – PIS 173ms Statements 28ms Transactions 261ms Coutts Response times (milliseconds): April 2025 Account Requests – AIS 833ms Account Requests – CoF 1,502ms Accounts 250ms Balances 256ms Beneficiaries 1,847ms Direct Debits 1,795ms Payments – CoF 356ms Payments – PIS 852ms Products 255ms Standing Orders – AIS 231ms Standing Orders – PIS 1,079ms Transactions 266ms Danske Bank Response times (milliseconds): April 2025 Account Requests – AIS 44ms Account Requests – CoF 108ms Accounts 424ms Balances 185ms Beneficiaries 160ms Direct Debits 330ms Payments – AIS 275ms Payments – CoF 84ms Payments – PIS 67ms payments-VRP 98ms Products 127ms Standing Orders – AIS 312ms Standing Orders – PIS 76ms Transactions 540ms First Direct Response times (milliseconds): April 2025 Account Requests – AIS 139ms Account Requests – CoF 283ms Accounts 298ms Balances 341ms Beneficiaries 467ms Direct Debits 382ms Payments – AIS 577ms Payments – CoF 358ms Payments – PIS 274ms payments-VRP 298ms Products 634ms Standing Orders – AIS 553ms Standing Orders – PIS 323ms Statements 481ms Transactions 509ms Halifax Response times (milliseconds): April 2025 Account Requests – AIS 272ms Account Requests – CoF 251ms Accounts 170ms Balances 189ms Beneficiaries 277ms Direct Debits 244ms Payments – AIS 228ms Payments – CoF 244ms Payments – PIS 553ms payments-VRP 380ms Products 453ms Standing Orders – AIS 223ms Standing Orders – PIS 534ms Statements 389ms Transactions 265ms HSBC Business Response times (milliseconds): April 2025 Account Requests – AIS 172ms Account Requests – CoF 299ms Accounts 399ms Balances 380ms Beneficiaries 304ms Direct Debits 707ms Payments – AIS 90ms Payments – CoF 652ms Payments – PIS 489ms payments-VRP 365ms Products 732ms Standing Orders – AIS 172ms Standing Orders – PIS 334ms Statements 1,087ms Transactions 513ms HSBC Kinetic Response times (milliseconds): April 2025 Account Requests – AIS 141ms Account Requests – CoF 259ms Accounts 391ms Balances 410ms Beneficiaries 288ms Direct Debits 731ms Payments – AIS 352ms Payments – CoF 560ms Payments – PIS 377ms payments-VRP 378ms Products 954ms Standing Orders – AIS 738ms Standing Orders – PIS 243ms Statements 1,034ms Transactions 526ms HSBC Personal Response times (milliseconds): April 2025 Account Requests – AIS 141ms Account Requests – CoF 250ms Accounts 299ms Balances 341ms Beneficiaries 452ms Direct Debits 386ms Payments – AIS 603ms Payments – CoF 357ms Payments – PIS 265ms payments-VRP 295ms Products 628ms Standing Orders – AIS 630ms Standing Orders – PIS 342ms Statements 208ms Transactions 510ms Lloyds Response times (milliseconds): April 2025 Account Requests – AIS 272ms Account Requests – CoF 251ms Accounts 170ms Balances 187ms Beneficiaries 277ms Direct Debits 243ms Payments – AIS 228ms Payments – CoF 242ms Payments – PIS 559ms payments-VRP 379ms Products 451ms Standing Orders – AIS 223ms Standing Orders – PIS 515ms Statements 479ms Transactions 252ms MBNA Response times (milliseconds): April 2025 Account Requests – AIS 278ms Accounts 245ms Balances 309ms Beneficiaries 274ms Direct Debits 182ms Payments – AIS 186ms Products 181ms Standing Orders – AIS 184ms Statements 340ms Transactions 385ms Mettle Response times (milliseconds): April 2025 Account Requests – AIS 68ms Accounts 86ms Balances 62ms Beneficiaries 52ms Direct Debits 111ms Payments – AIS 62ms Payments – PIS 111ms payments-VRP 157ms Products 94ms Standing Orders – AIS 7ms Statements 116ms Transactions 80ms Nationwide Building Society Response times (milliseconds): April 2025 Account Requests – AIS 136ms Account Requests – CoF 229ms Accounts 192ms Balances 179ms Beneficiaries 510ms Direct Debits 550ms Payments – AIS 235ms Payments – CoF 220ms Payments – PIS 334ms payments-VRP 263ms Products 183ms Standing Orders – AIS 184ms Standing Orders – PIS 347ms Statements 416ms Transactions 219ms NWB Response times (milliseconds): April 2025 Account Requests – AIS 156ms Account Requests – CoF 371ms Accounts 389ms Balances 359ms Beneficiaries 673ms Direct Debits 247ms Payments – AIS 249ms Payments – CoF 216ms Payments – PIS 355ms payments-VRP 432ms Products 285ms Standing Orders – AIS 389ms Standing Orders – PIS 314ms Statements 182ms Transactions 487ms RBS Response times (milliseconds): April 2025 Account Requests – AIS 169ms Account Requests – CoF 411ms Accounts 396ms Balances 371ms Beneficiaries 677ms Direct Debits 269ms Payments – AIS 291ms Payments – CoF 232ms Payments – PIS 399ms payments-VRP 498ms Products 287ms Standing Orders – AIS 429ms Standing Orders – PIS 370ms Statements 176ms Transactions 454ms Santander UK plc Response times (milliseconds): April 2025 Account Requests – AIS 453ms Account Requests – CoF 491ms Accounts 588ms Balances 597ms Beneficiaries 813ms Direct Debits 676ms Payments – CoF 553ms Payments – PIS 1,202ms payments-VRP 404ms Products 528ms Standing Orders – AIS 666ms Standing Orders – PIS 932ms Statements 584ms Transactions 681ms UBN Response times (milliseconds): April 2025 Account Requests – AIS 172ms Account Requests – CoF 488ms Accounts 413ms Balances 376ms Beneficiaries 562ms Direct Debits 289ms Payments – AIS 302ms Payments – CoF 261ms Payments – PIS 411ms payments-VRP 550ms Products 307ms Standing Orders – AIS 288ms Standing Orders – PIS 408ms Statements 207ms Transactions 430ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand April 2025 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Successful API calls Total calls 1,952,040,978 % of overall total calls 99.53% AIS Total calls 1,586,161,225 % of overall total calls 80.88% PIS Total calls 109,819,546 % of overall total calls 5.60% April 2025 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. April 2025 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. April 2025 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. April 2025 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand April 2025 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed API Calls Total calls 9,149,096 % of overall total calls 0.47% Business Total calls 6,854,063 % of overall total calls 0.35% Technical Total calls 2,295,033 % of overall total calls 0.12% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. April 2025 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. April 2025 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. April 2025 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand April 2025 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Rejected API Calls Total calls 2,754,726 % of overall total calls 0.140% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. April 2025 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
April key performance metrics 99.72% Average API availability – unweighted 350ms Average API response time 99.53% Successful API calls (%) 99.8% Average API availability – weighted 1952.0m Successful API calls (actual) 0.47% Failed API calls
Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted April 2025 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Average API availability 99.72% Core hours (06:00-00:00) 99.79% Non core hours (00:00-06:00) 99.52% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2025 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2025 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2025 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2025 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2025 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. April 2025 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: April 2025 Account Requests – AIS 99.72% Account Requests – CoF 99.72% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.72% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.72% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: April 2025 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 99.95% Balances 99.94% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.93% Barclays Availability by Endpoint Category: April 2025 Account Requests – AIS 99.81% Account Requests – CoF 99.81% Accounts 99.81% Balances 99.81% Beneficiaries 99.81% Direct Debits 99.81% Payments – AIS 99.81% Payments – CoF 99.81% Payments – PIS 99.81% payments-VRP 99.81% Products 99.81% Standing Orders – AIS 99.81% Standing Orders – PIS 99.81% Statements 99.81% Transactions 99.81% Coutts Availability by Endpoint Category: April 2025 Account Requests – AIS 96.53% Account Requests – CoF 98.52% Accounts 96.53% Balances 96.53% Beneficiaries 98.19% Direct Debits 100.0% Payments – CoF 98.19% Payments – PIS 96.53% Products 96.53% Standing Orders – AIS 97.36% Standing Orders – PIS 96.53% Transactions 96.53% Danske Bank Availability by Endpoint Category: April 2025 Account Requests – AIS 99.78% Account Requests – CoF 100.0% Accounts 99.69% Balances 99.69% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.78% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.69% First Direct Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: April 2025 Account Requests – AIS 99.91% Account Requests – CoF 100.0% Accounts 99.92% Balances 99.78% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.94% payments-VRP 99.98% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.92% HSBC Business Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: April 2025 Account Requests – AIS 99.92% Account Requests – CoF 100.0% Accounts 99.9% Balances 99.78% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.92% payments-VRP 99.98% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.87% MBNA Availability by Endpoint Category: April 2025 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.72% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% Mettle Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 99.91% Accounts 99.89% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.84% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.89% NWB Availability by Endpoint Category: April 2025 Account Requests – AIS 99.97% Account Requests – CoF 99.97% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.97% Payments – AIS 99.99% Payments – CoF 99.97% Payments – PIS 99.97% payments-VRP 99.97% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.97% Statements 99.97% Transactions 99.97% RBS Availability by Endpoint Category: April 2025 Account Requests – AIS 99.95% Account Requests – CoF 99.95% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 99.95% Payments – CoF 99.95% Payments – PIS 99.95% payments-VRP 99.95% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.95% Statements 99.95% Transactions 99.95% Santander UK plc Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: April 2025 Account Requests – AIS 99.94% Account Requests – CoF 99.96% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.96% Payments – CoF 99.94% Payments – PIS 99.94% payments-VRP 99.94% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.94% Statements 99.98% Transactions 99.94%
April 2025 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Average API availability 99.72% Core hours (06:00-00:00) 99.79% Non core hours (00:00-06:00) 99.52% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
April 2025 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
April 2025 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
April 2025 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
April 2025 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
April 2025 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
April 2025 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: April 2025 Account Requests – AIS 99.72% Account Requests – CoF 99.72% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.72% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.72% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: April 2025 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 99.95% Balances 99.94% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.93% Barclays Availability by Endpoint Category: April 2025 Account Requests – AIS 99.81% Account Requests – CoF 99.81% Accounts 99.81% Balances 99.81% Beneficiaries 99.81% Direct Debits 99.81% Payments – AIS 99.81% Payments – CoF 99.81% Payments – PIS 99.81% payments-VRP 99.81% Products 99.81% Standing Orders – AIS 99.81% Standing Orders – PIS 99.81% Statements 99.81% Transactions 99.81% Coutts Availability by Endpoint Category: April 2025 Account Requests – AIS 96.53% Account Requests – CoF 98.52% Accounts 96.53% Balances 96.53% Beneficiaries 98.19% Direct Debits 100.0% Payments – CoF 98.19% Payments – PIS 96.53% Products 96.53% Standing Orders – AIS 97.36% Standing Orders – PIS 96.53% Transactions 96.53% Danske Bank Availability by Endpoint Category: April 2025 Account Requests – AIS 99.78% Account Requests – CoF 100.0% Accounts 99.69% Balances 99.69% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.78% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.69% First Direct Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: April 2025 Account Requests – AIS 99.91% Account Requests – CoF 100.0% Accounts 99.92% Balances 99.78% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.94% payments-VRP 99.98% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.92% HSBC Business Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: April 2025 Account Requests – AIS 99.92% Account Requests – CoF 100.0% Accounts 99.9% Balances 99.78% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.92% payments-VRP 99.98% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.87% MBNA Availability by Endpoint Category: April 2025 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.72% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% Mettle Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 99.91% Accounts 99.89% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.84% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.89% NWB Availability by Endpoint Category: April 2025 Account Requests – AIS 99.97% Account Requests – CoF 99.97% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.97% Payments – AIS 99.99% Payments – CoF 99.97% Payments – PIS 99.97% payments-VRP 99.97% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.97% Statements 99.97% Transactions 99.97% RBS Availability by Endpoint Category: April 2025 Account Requests – AIS 99.95% Account Requests – CoF 99.95% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 99.95% Payments – CoF 99.95% Payments – PIS 99.95% payments-VRP 99.95% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.95% Statements 99.95% Transactions 99.95% Santander UK plc Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: April 2025 Account Requests – AIS 99.94% Account Requests – CoF 99.96% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.96% Payments – CoF 99.94% Payments – PIS 99.94% payments-VRP 99.94% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.94% Statements 99.98% Transactions 99.94%
Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted April 2025 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Average weighted API availability 99.80% Core hours (06:00-00:00) 99.88% Non core hours (00:00-06:00) 99.75% April 2025 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. April 2025 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. April 2025 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. April 2025 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. April 2025 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. April 2025 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: April 2025 Account Requests – AIS 99.72% Account Requests – CoF 99.92% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.95% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.72% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: April 2025 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 99.96% Balances 99.94% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.93% Barclays Availability by Endpoint Category: April 2025 Account Requests – AIS 99.81% Account Requests – CoF 99.81% Accounts 99.81% Balances 99.81% Beneficiaries 99.81% Direct Debits 99.81% Payments – AIS 99.81% Payments – CoF 99.81% Payments – PIS 99.81% payments-VRP 99.81% Products 99.81% Standing Orders – AIS 99.81% Standing Orders – PIS 99.81% Statements 99.81% Transactions 99.81% Coutts Availability by Endpoint Category: April 2025 Account Requests – AIS 96.53% Account Requests – CoF 98.59% Accounts 96.53% Balances 96.53% Beneficiaries 98.19% Direct Debits 100.0% Payments – CoF 98.19% Payments – PIS 96.88% Products 96.53% Standing Orders – AIS 97.36% Standing Orders – PIS 96.62% Transactions 96.53% Danske Bank Availability by Endpoint Category: April 2025 Account Requests – AIS 99.78% Account Requests – CoF 100.0% Accounts 99.69% Balances 99.69% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.85% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.69% First Direct Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: April 2025 Account Requests – AIS 99.91% Account Requests – CoF 100.0% Accounts 99.93% Balances 99.78% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.97% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.92% HSBC Business Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: April 2025 Account Requests – AIS 99.92% Account Requests – CoF 100.0% Accounts 99.9% Balances 99.78% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.96% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.87% MBNA Availability by Endpoint Category: April 2025 Account Requests – AIS 99.99% Accounts 100.0% Balances 99.72% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 99.99% Mettle Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 99.91% Accounts 99.89% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.89% NWB Availability by Endpoint Category: April 2025 Account Requests – AIS 99.97% Account Requests – CoF 99.97% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.97% Payments – AIS 99.99% Payments – CoF 99.97% Payments – PIS 99.97% payments-VRP 99.97% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.97% Statements 99.97% Transactions 99.97% RBS Availability by Endpoint Category: April 2025 Account Requests – AIS 99.95% Account Requests – CoF 99.95% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 99.95% Payments – CoF 99.95% Payments – PIS 99.95% payments-VRP 99.95% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.95% Statements 99.95% Transactions 99.95% Santander UK plc Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: April 2025 Account Requests – AIS 99.94% Account Requests – CoF 99.96% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.96% Payments – CoF 99.94% Payments – PIS 99.94% payments-VRP 99.96% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.94% Statements 99.98% Transactions 99.94%
April 2025 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April. Average weighted API availability 99.80% Core hours (06:00-00:00) 99.88% Non core hours (00:00-06:00) 99.75%
April 2025 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April.
April 2025 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April.
April 2025 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April.
April 2025 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April.
April 2025 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in April.
April 2025 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: April 2025 Account Requests – AIS 99.72% Account Requests – CoF 99.92% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.95% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.72% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: April 2025 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 99.96% Balances 99.94% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.93% Barclays Availability by Endpoint Category: April 2025 Account Requests – AIS 99.81% Account Requests – CoF 99.81% Accounts 99.81% Balances 99.81% Beneficiaries 99.81% Direct Debits 99.81% Payments – AIS 99.81% Payments – CoF 99.81% Payments – PIS 99.81% payments-VRP 99.81% Products 99.81% Standing Orders – AIS 99.81% Standing Orders – PIS 99.81% Statements 99.81% Transactions 99.81% Coutts Availability by Endpoint Category: April 2025 Account Requests – AIS 96.53% Account Requests – CoF 98.59% Accounts 96.53% Balances 96.53% Beneficiaries 98.19% Direct Debits 100.0% Payments – CoF 98.19% Payments – PIS 96.88% Products 96.53% Standing Orders – AIS 97.36% Standing Orders – PIS 96.62% Transactions 96.53% Danske Bank Availability by Endpoint Category: April 2025 Account Requests – AIS 99.78% Account Requests – CoF 100.0% Accounts 99.69% Balances 99.69% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.85% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.69% First Direct Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: April 2025 Account Requests – AIS 99.91% Account Requests – CoF 100.0% Accounts 99.93% Balances 99.78% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.97% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.92% HSBC Business Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: April 2025 Account Requests – AIS 99.92% Account Requests – CoF 100.0% Accounts 99.9% Balances 99.78% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.96% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.87% MBNA Availability by Endpoint Category: April 2025 Account Requests – AIS 99.99% Accounts 100.0% Balances 99.72% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 99.99% Mettle Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 99.91% Accounts 99.89% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.89% NWB Availability by Endpoint Category: April 2025 Account Requests – AIS 99.97% Account Requests – CoF 99.97% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.97% Payments – AIS 99.99% Payments – CoF 99.97% Payments – PIS 99.97% payments-VRP 99.97% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.97% Statements 99.97% Transactions 99.97% RBS Availability by Endpoint Category: April 2025 Account Requests – AIS 99.95% Account Requests – CoF 99.95% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 99.95% Payments – CoF 99.95% Payments – PIS 99.95% payments-VRP 99.95% Products 99.95% Standing Orders – AIS 99.95% Standing Orders – PIS 99.95% Statements 99.95% Transactions 99.95% Santander UK plc Availability by Endpoint Category: April 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: April 2025 Account Requests – AIS 99.94% Account Requests – CoF 99.96% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.96% Payments – CoF 99.94% Payments – PIS 99.94% payments-VRP 99.96% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.94% Statements 99.98% Transactions 99.94%
Average API response times Average API response times by brand Response times by brand April 2025 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in April. Average API Response Time 350 milliseconds April 2025 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in April. April 2025 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): April 2025 Account Requests – AIS 134ms Account Requests – CoF 199ms Accounts 88ms Balances 57ms Beneficiaries 354ms Direct Debits 865ms Payments – AIS 28ms Payments – CoF 146ms Payments – PIS 90ms payments-VRP 247ms Products 348ms Standing Orders – AIS 776ms Standing Orders – PIS 175ms Statements 26ms Transactions 67ms AIB Group (UK) p.l.c. Response times (milliseconds): April 2025 Account Requests – AIS 116ms Account Requests – CoF 125ms Accounts 62ms Balances 37ms Beneficiaries 691ms Direct Debits 66ms Payments – CoF 179ms Payments – PIS 83ms payments-VRP 194ms Products 39ms Standing Orders – AIS 92ms Standing Orders – PIS 100ms Transactions 46ms Bank of Ireland UK Response times (milliseconds): April 2025 Account Requests – AIS 169ms Account Requests – CoF 476ms Accounts 335ms Balances 362ms Beneficiaries 1,416ms Payments – AIS 515ms Payments – CoF 499ms Payments – PIS 897ms payments-VRP 1,032ms Products 421ms Standing Orders – AIS 586ms Standing Orders – PIS 586ms Statements 600ms Transactions 398ms Bank of Scotland Response times (milliseconds): April 2025 Account Requests – AIS 271ms Account Requests – CoF 259ms Accounts 170ms Balances 188ms Beneficiaries 279ms Direct Debits 244ms Payments – AIS 229ms Payments – CoF 245ms Payments – PIS 532ms payments-VRP 382ms Products 452ms Standing Orders – AIS 224ms Standing Orders – PIS 503ms Statements 401ms Transactions 257ms Barclays Response times (milliseconds): April 2025 Account Requests – AIS 108ms Account Requests – CoF 176ms Accounts 142ms Balances 206ms Beneficiaries 133ms Direct Debits 211ms Payments – AIS 258ms Payments – CoF 272ms Payments – PIS 212ms payments-VRP 242ms Products 354ms Standing Orders – AIS 215ms Standing Orders – PIS 173ms Statements 28ms Transactions 261ms Coutts Response times (milliseconds): April 2025 Account Requests – AIS 833ms Account Requests – CoF 1,502ms Accounts 250ms Balances 256ms Beneficiaries 1,847ms Direct Debits 1,795ms Payments – CoF 356ms Payments – PIS 852ms Products 255ms Standing Orders – AIS 231ms Standing Orders – PIS 1,079ms Transactions 266ms Danske Bank Response times (milliseconds): April 2025 Account Requests – AIS 44ms Account Requests – CoF 108ms Accounts 424ms Balances 185ms Beneficiaries 160ms Direct Debits 330ms Payments – AIS 275ms Payments – CoF 84ms Payments – PIS 67ms payments-VRP 98ms Products 127ms Standing Orders – AIS 312ms Standing Orders – PIS 76ms Transactions 540ms First Direct Response times (milliseconds): April 2025 Account Requests – AIS 139ms Account Requests – CoF 283ms Accounts 298ms Balances 341ms Beneficiaries 467ms Direct Debits 382ms Payments – AIS 577ms Payments – CoF 358ms Payments – PIS 274ms payments-VRP 298ms Products 634ms Standing Orders – AIS 553ms Standing Orders – PIS 323ms Statements 481ms Transactions 509ms Halifax Response times (milliseconds): April 2025 Account Requests – AIS 272ms Account Requests – CoF 251ms Accounts 170ms Balances 189ms Beneficiaries 277ms Direct Debits 244ms Payments – AIS 228ms Payments – CoF 244ms Payments – PIS 553ms payments-VRP 380ms Products 453ms Standing Orders – AIS 223ms Standing Orders – PIS 534ms Statements 389ms Transactions 265ms HSBC Business Response times (milliseconds): April 2025 Account Requests – AIS 172ms Account Requests – CoF 299ms Accounts 399ms Balances 380ms Beneficiaries 304ms Direct Debits 707ms Payments – AIS 90ms Payments – CoF 652ms Payments – PIS 489ms payments-VRP 365ms Products 732ms Standing Orders – AIS 172ms Standing Orders – PIS 334ms Statements 1,087ms Transactions 513ms HSBC Kinetic Response times (milliseconds): April 2025 Account Requests – AIS 141ms Account Requests – CoF 259ms Accounts 391ms Balances 410ms Beneficiaries 288ms Direct Debits 731ms Payments – AIS 352ms Payments – CoF 560ms Payments – PIS 377ms payments-VRP 378ms Products 954ms Standing Orders – AIS 738ms Standing Orders – PIS 243ms Statements 1,034ms Transactions 526ms HSBC Personal Response times (milliseconds): April 2025 Account Requests – AIS 141ms Account Requests – CoF 250ms Accounts 299ms Balances 341ms Beneficiaries 452ms Direct Debits 386ms Payments – AIS 603ms Payments – CoF 357ms Payments – PIS 265ms payments-VRP 295ms Products 628ms Standing Orders – AIS 630ms Standing Orders – PIS 342ms Statements 208ms Transactions 510ms Lloyds Response times (milliseconds): April 2025 Account Requests – AIS 272ms Account Requests – CoF 251ms Accounts 170ms Balances 187ms Beneficiaries 277ms Direct Debits 243ms Payments – AIS 228ms Payments – CoF 242ms Payments – PIS 559ms payments-VRP 379ms Products 451ms Standing Orders – AIS 223ms Standing Orders – PIS 515ms Statements 479ms Transactions 252ms MBNA Response times (milliseconds): April 2025 Account Requests – AIS 278ms Accounts 245ms Balances 309ms Beneficiaries 274ms Direct Debits 182ms Payments – AIS 186ms Products 181ms Standing Orders – AIS 184ms Statements 340ms Transactions 385ms Mettle Response times (milliseconds): April 2025 Account Requests – AIS 68ms Accounts 86ms Balances 62ms Beneficiaries 52ms Direct Debits 111ms Payments – AIS 62ms Payments – PIS 111ms payments-VRP 157ms Products 94ms Standing Orders – AIS 7ms Statements 116ms Transactions 80ms Nationwide Building Society Response times (milliseconds): April 2025 Account Requests – AIS 136ms Account Requests – CoF 229ms Accounts 192ms Balances 179ms Beneficiaries 510ms Direct Debits 550ms Payments – AIS 235ms Payments – CoF 220ms Payments – PIS 334ms payments-VRP 263ms Products 183ms Standing Orders – AIS 184ms Standing Orders – PIS 347ms Statements 416ms Transactions 219ms NWB Response times (milliseconds): April 2025 Account Requests – AIS 156ms Account Requests – CoF 371ms Accounts 389ms Balances 359ms Beneficiaries 673ms Direct Debits 247ms Payments – AIS 249ms Payments – CoF 216ms Payments – PIS 355ms payments-VRP 432ms Products 285ms Standing Orders – AIS 389ms Standing Orders – PIS 314ms Statements 182ms Transactions 487ms RBS Response times (milliseconds): April 2025 Account Requests – AIS 169ms Account Requests – CoF 411ms Accounts 396ms Balances 371ms Beneficiaries 677ms Direct Debits 269ms Payments – AIS 291ms Payments – CoF 232ms Payments – PIS 399ms payments-VRP 498ms Products 287ms Standing Orders – AIS 429ms Standing Orders – PIS 370ms Statements 176ms Transactions 454ms Santander UK plc Response times (milliseconds): April 2025 Account Requests – AIS 453ms Account Requests – CoF 491ms Accounts 588ms Balances 597ms Beneficiaries 813ms Direct Debits 676ms Payments – CoF 553ms Payments – PIS 1,202ms payments-VRP 404ms Products 528ms Standing Orders – AIS 666ms Standing Orders – PIS 932ms Statements 584ms Transactions 681ms UBN Response times (milliseconds): April 2025 Account Requests – AIS 172ms Account Requests – CoF 488ms Accounts 413ms Balances 376ms Beneficiaries 562ms Direct Debits 289ms Payments – AIS 302ms Payments – CoF 261ms Payments – PIS 411ms payments-VRP 550ms Products 307ms Standing Orders – AIS 288ms Standing Orders – PIS 408ms Statements 207ms Transactions 430ms
April 2025 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in April. Average API Response Time 350 milliseconds
April 2025 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in April.
April 2025 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): April 2025 Account Requests – AIS 134ms Account Requests – CoF 199ms Accounts 88ms Balances 57ms Beneficiaries 354ms Direct Debits 865ms Payments – AIS 28ms Payments – CoF 146ms Payments – PIS 90ms payments-VRP 247ms Products 348ms Standing Orders – AIS 776ms Standing Orders – PIS 175ms Statements 26ms Transactions 67ms AIB Group (UK) p.l.c. Response times (milliseconds): April 2025 Account Requests – AIS 116ms Account Requests – CoF 125ms Accounts 62ms Balances 37ms Beneficiaries 691ms Direct Debits 66ms Payments – CoF 179ms Payments – PIS 83ms payments-VRP 194ms Products 39ms Standing Orders – AIS 92ms Standing Orders – PIS 100ms Transactions 46ms Bank of Ireland UK Response times (milliseconds): April 2025 Account Requests – AIS 169ms Account Requests – CoF 476ms Accounts 335ms Balances 362ms Beneficiaries 1,416ms Payments – AIS 515ms Payments – CoF 499ms Payments – PIS 897ms payments-VRP 1,032ms Products 421ms Standing Orders – AIS 586ms Standing Orders – PIS 586ms Statements 600ms Transactions 398ms Bank of Scotland Response times (milliseconds): April 2025 Account Requests – AIS 271ms Account Requests – CoF 259ms Accounts 170ms Balances 188ms Beneficiaries 279ms Direct Debits 244ms Payments – AIS 229ms Payments – CoF 245ms Payments – PIS 532ms payments-VRP 382ms Products 452ms Standing Orders – AIS 224ms Standing Orders – PIS 503ms Statements 401ms Transactions 257ms Barclays Response times (milliseconds): April 2025 Account Requests – AIS 108ms Account Requests – CoF 176ms Accounts 142ms Balances 206ms Beneficiaries 133ms Direct Debits 211ms Payments – AIS 258ms Payments – CoF 272ms Payments – PIS 212ms payments-VRP 242ms Products 354ms Standing Orders – AIS 215ms Standing Orders – PIS 173ms Statements 28ms Transactions 261ms Coutts Response times (milliseconds): April 2025 Account Requests – AIS 833ms Account Requests – CoF 1,502ms Accounts 250ms Balances 256ms Beneficiaries 1,847ms Direct Debits 1,795ms Payments – CoF 356ms Payments – PIS 852ms Products 255ms Standing Orders – AIS 231ms Standing Orders – PIS 1,079ms Transactions 266ms Danske Bank Response times (milliseconds): April 2025 Account Requests – AIS 44ms Account Requests – CoF 108ms Accounts 424ms Balances 185ms Beneficiaries 160ms Direct Debits 330ms Payments – AIS 275ms Payments – CoF 84ms Payments – PIS 67ms payments-VRP 98ms Products 127ms Standing Orders – AIS 312ms Standing Orders – PIS 76ms Transactions 540ms First Direct Response times (milliseconds): April 2025 Account Requests – AIS 139ms Account Requests – CoF 283ms Accounts 298ms Balances 341ms Beneficiaries 467ms Direct Debits 382ms Payments – AIS 577ms Payments – CoF 358ms Payments – PIS 274ms payments-VRP 298ms Products 634ms Standing Orders – AIS 553ms Standing Orders – PIS 323ms Statements 481ms Transactions 509ms Halifax Response times (milliseconds): April 2025 Account Requests – AIS 272ms Account Requests – CoF 251ms Accounts 170ms Balances 189ms Beneficiaries 277ms Direct Debits 244ms Payments – AIS 228ms Payments – CoF 244ms Payments – PIS 553ms payments-VRP 380ms Products 453ms Standing Orders – AIS 223ms Standing Orders – PIS 534ms Statements 389ms Transactions 265ms HSBC Business Response times (milliseconds): April 2025 Account Requests – AIS 172ms Account Requests – CoF 299ms Accounts 399ms Balances 380ms Beneficiaries 304ms Direct Debits 707ms Payments – AIS 90ms Payments – CoF 652ms Payments – PIS 489ms payments-VRP 365ms Products 732ms Standing Orders – AIS 172ms Standing Orders – PIS 334ms Statements 1,087ms Transactions 513ms HSBC Kinetic Response times (milliseconds): April 2025 Account Requests – AIS 141ms Account Requests – CoF 259ms Accounts 391ms Balances 410ms Beneficiaries 288ms Direct Debits 731ms Payments – AIS 352ms Payments – CoF 560ms Payments – PIS 377ms payments-VRP 378ms Products 954ms Standing Orders – AIS 738ms Standing Orders – PIS 243ms Statements 1,034ms Transactions 526ms HSBC Personal Response times (milliseconds): April 2025 Account Requests – AIS 141ms Account Requests – CoF 250ms Accounts 299ms Balances 341ms Beneficiaries 452ms Direct Debits 386ms Payments – AIS 603ms Payments – CoF 357ms Payments – PIS 265ms payments-VRP 295ms Products 628ms Standing Orders – AIS 630ms Standing Orders – PIS 342ms Statements 208ms Transactions 510ms Lloyds Response times (milliseconds): April 2025 Account Requests – AIS 272ms Account Requests – CoF 251ms Accounts 170ms Balances 187ms Beneficiaries 277ms Direct Debits 243ms Payments – AIS 228ms Payments – CoF 242ms Payments – PIS 559ms payments-VRP 379ms Products 451ms Standing Orders – AIS 223ms Standing Orders – PIS 515ms Statements 479ms Transactions 252ms MBNA Response times (milliseconds): April 2025 Account Requests – AIS 278ms Accounts 245ms Balances 309ms Beneficiaries 274ms Direct Debits 182ms Payments – AIS 186ms Products 181ms Standing Orders – AIS 184ms Statements 340ms Transactions 385ms Mettle Response times (milliseconds): April 2025 Account Requests – AIS 68ms Accounts 86ms Balances 62ms Beneficiaries 52ms Direct Debits 111ms Payments – AIS 62ms Payments – PIS 111ms payments-VRP 157ms Products 94ms Standing Orders – AIS 7ms Statements 116ms Transactions 80ms Nationwide Building Society Response times (milliseconds): April 2025 Account Requests – AIS 136ms Account Requests – CoF 229ms Accounts 192ms Balances 179ms Beneficiaries 510ms Direct Debits 550ms Payments – AIS 235ms Payments – CoF 220ms Payments – PIS 334ms payments-VRP 263ms Products 183ms Standing Orders – AIS 184ms Standing Orders – PIS 347ms Statements 416ms Transactions 219ms NWB Response times (milliseconds): April 2025 Account Requests – AIS 156ms Account Requests – CoF 371ms Accounts 389ms Balances 359ms Beneficiaries 673ms Direct Debits 247ms Payments – AIS 249ms Payments – CoF 216ms Payments – PIS 355ms payments-VRP 432ms Products 285ms Standing Orders – AIS 389ms Standing Orders – PIS 314ms Statements 182ms Transactions 487ms RBS Response times (milliseconds): April 2025 Account Requests – AIS 169ms Account Requests – CoF 411ms Accounts 396ms Balances 371ms Beneficiaries 677ms Direct Debits 269ms Payments – AIS 291ms Payments – CoF 232ms Payments – PIS 399ms payments-VRP 498ms Products 287ms Standing Orders – AIS 429ms Standing Orders – PIS 370ms Statements 176ms Transactions 454ms Santander UK plc Response times (milliseconds): April 2025 Account Requests – AIS 453ms Account Requests – CoF 491ms Accounts 588ms Balances 597ms Beneficiaries 813ms Direct Debits 676ms Payments – CoF 553ms Payments – PIS 1,202ms payments-VRP 404ms Products 528ms Standing Orders – AIS 666ms Standing Orders – PIS 932ms Statements 584ms Transactions 681ms UBN Response times (milliseconds): April 2025 Account Requests – AIS 172ms Account Requests – CoF 488ms Accounts 413ms Balances 376ms Beneficiaries 562ms Direct Debits 289ms Payments – AIS 302ms Payments – CoF 261ms Payments – PIS 411ms payments-VRP 550ms Products 307ms Standing Orders – AIS 288ms Standing Orders – PIS 408ms Statements 207ms Transactions 430ms
Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand April 2025 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Successful API calls Total calls 1,952,040,978 % of overall total calls 99.53% AIS Total calls 1,586,161,225 % of overall total calls 80.88% PIS Total calls 109,819,546 % of overall total calls 5.60% April 2025 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. April 2025 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. April 2025 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. April 2025 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April.
April 2025 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Successful API calls Total calls 1,952,040,978 % of overall total calls 99.53% AIS Total calls 1,586,161,225 % of overall total calls 80.88% PIS Total calls 109,819,546 % of overall total calls 5.60%
April 2025 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April.
April 2025 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April.
April 2025 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April.
April 2025 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in April.
Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand April 2025 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed API Calls Total calls 9,149,096 % of overall total calls 0.47% Business Total calls 6,854,063 % of overall total calls 0.35% Technical Total calls 2,295,033 % of overall total calls 0.12% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. April 2025 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. April 2025 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. April 2025 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
April 2025 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed API Calls Total calls 9,149,096 % of overall total calls 0.47% Business Total calls 6,854,063 % of overall total calls 0.35% Technical Total calls 2,295,033 % of overall total calls 0.12% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
April 2025 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
April 2025 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
April 2025 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
Rejected API calls Rejected API calls by brand April 2025 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Rejected API Calls Total calls 2,754,726 % of overall total calls 0.140% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. April 2025 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
April 2025 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. Rejected API Calls Total calls 2,754,726 % of overall total calls 0.140% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
April 2025 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in April. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.