API Performance Stats

Average API availability – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

Notes on the data:  Unweighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years.  Since November 2022 there have been 9 Providers and 20 brands providing data.

Average API availability – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs.

Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.

Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years.  Since November 2022 there have been 9 Providers and 20 brands providing data.

Successful API calls

This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs.

Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.

Successful Payments

This chart shows the number of successful single domestic payment and variable recurring payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs.

Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years.  Since November 2022 there have been 9 Providers and 20 brands providing data.

Average API call response times

This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs.

Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.

Open Banking User Connections

All User Connections

This chart shows the total and number of new user conections consuming Open Banking services each month

Notes on the data:

All user connections have consumed AIS and/or PIS services in the reporting period.  

Total user connections as reported includes the volume of new user connections.

Open Banking are unable to identify individuals consuming services through more than one brand.  Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.

New user connections have consumed AIS and/or PIS services for the first time during the reporting period.  User connections consuming both services for the first time in different reporting periods, will be reported as a new user connection in each period in the ‘All User connections’ chart

Since November 2022 there have been 9 Providers and 20 brands providing data.

One ASPSP is unable to provide Total User Connections volumes de-duplicated across versions; therefore, only v4 User Connections are included for this ASPSP from April 2026.

One ASPSP is unable to identify whether v4 User Connections previously used other versions. Therefore, for this ASPSP, New User Connection volumes include all User Connections using v4 for the first time, regardless of prior usage of other versions, from April 2026.

One other ASPSP has advised that the decrease in Total User Connections reported for June 2026 is due to counting users separately by version while dual running v3.1 and v4. From June 2026 this ASPSP has deprecated v3.1 and the Total User Connection figure is no longer impacted by separate versions.

AIS User Connections

This chart shows the total and number of new user connections consuming Open Banking services each month

Notes on the data: 

All user connections have consumed AIS and/or PIS services in the reporting period.  

Total user connections as reported includes the volume of new user connections.

Open Banking are unable to identify individuals consuming services through more than one brand.  Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.

New user connections have consumed AIS and/or PIS services for the first time during the reporting period. User connections consuming both services for the first time in different reporting periods, will be reported as a new user connections in each period in the ‘All User Connections’ chart

One ASPSP is unable to provide Total User Connections volumes de-duplicated across versions; therefore, only v4 User Connections are included for this ASPSP from April 2026.

One ASPSP is unable to identify whether v4 User Connections previously used other versions. Therefore, for this ASPSP, New User Connection volumes include all User Connections using v4 for the first time, regardless of prior usage of other versions, from April 2026.

One other ASPSP has advised that the decrease in Total User Connections reported for June 2026 is due to counting users separately by version while dual running v3.1 and v4. From June 2026 this ASPSP has deprecated v3.1 and the Total User Connection figure is no longer impacted by separate versions.

PIS User Connections

This chart shows the total and number of PIS user connections consuming Open Banking services each month

Notes on the data: 

All user connections have consumed AIS and/or PIS services in the reporting period.  

Total user connections as reported includes the volume of new user connections.

Open Banking are unable to identify individuals consuming services through more than one brand.  Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.

New user connections have consumed AIS and/or PIS services for the first time during the reporting period.  User connections consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All User Connections’ chart

One ASPSP is unable to provide Total User Connections volumes de-duplicated across versions; therefore, only v4 User Connections are included for this ASPSP from April 2026.

One ASPSP is unable to identify whether v4 User Connections previously used other versions. Therefore, for this ASPSP, New User Connection volumes include all User Connections using v4 for the first time, regardless of prior usage of other versions, from April 2026.

One other ASPSP has advised that the decrease in Total User Connections reported for June 2026 is due to counting users separately by version while dual running v3.1 and v4. From June 2026 this ASPSP has deprecated v3.1 and the Total User Connection figure is no longer impacted by separate versions.

June key performance metrics

99.35%

Average API Availability

349ms

Average API Response Time

99.50%

Successful API Calls (%)

99.80%

Average API availability – weighted

2805.5m

Successful API Calls Actual

0.50%

Failed API Calls

June 2026

Average API availability – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.

Average API availability

99.34%

Core hours (06:00-00:00)

99.60%

Non core hours (00:00-06:00)

98.55%

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

June 2026

Average API availability by brand – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

June 2026

Core hours by brand (06:00 – 0:00) – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

June 2026

Non core hours by brand (00:00 – 6:00) – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

June 2026

AIS availability by brand – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

June 2026

PIS availability by brand – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

June 2026

API availability by category – unweighted

Select an account provider

AIB (NI) Availability by Endpoint Category:

June 2026
Account Requests – AIS

100.00%

Accounts

100.00%

Balances

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

99.17%

Payments – VRP

99.44%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

99.17%

Transactions

100.00%

AIB Group (UK) p.l.c. Availability by Endpoint Category:

June 2026
Account Requests – AIS

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

99.17%

Payments – VRP

99.44%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

99.17%

Transactions

100.00%

Bank of Ireland UK Availability by Endpoint Category:

June 2026
Account Requests – AIS

98.54%

Account Requests – COF

98.54%

Accounts

98.54%

Balances

98.54%

Beneficiaries

99.00%

Payments – AIS

98.54%

Payments – CoF

98.54%

Payments – PIS

97.50%

Payments – VRP

98.54%

Products

98.54%

Standing Orders – AIS

100.00%

Standing Orders – PIS

97.50%

Statements

98.55%

Transactions

98.54%

Bank of Scotland Availability by Endpoint Category:

June 2026
Account Requests – AIS

99.57%

Account Requests – COF

99.57%

Accounts

99.57%

Balances

99.53%

Beneficiaries

99.57%

Direct Debits

99.57%

Payments – AIS

99.57%

Payments – CoF

99.57%

Payments – PIS

99.46%

Payments – VRP

99.55%

Products

99.57%

Standing Orders – AIS

99.57%

Standing Orders – PIS

99.57%

Statements

100.00%

Transactions

99.11%

Barclays Availability by Endpoint Category:

June 2026
Account Requests – AIS

99.79%

Account Requests – COF

99.79%

Accounts

99.79%

Balances

99.79%

Beneficiaries

99.79%

Direct Debits

99.79%

Payments – AIS

99.79%

Payments – CoF

99.79%

Payments – PIS

99.79%

Payments – VRP

99.77%

Products

99.79%

Standing Orders – AIS

99.79%

Standing Orders – PIS

99.79%

Statements

99.79%

Transactions

99.79%

Coutts Availability by Endpoint Category:

June 2026
Account Requests – AIS

96.67%

Account Requests – COF

96.67%

Accounts

96.67%

Balances

96.67%

Beneficiaries

96.67%

Direct Debits

96.67%

Payments – AIS

96.67%

Payments – CoF

96.67%

Payments – PIS

96.67%

Payments – VRP

100.00%

Products

96.67%

Standing Orders – AIS

96.67%

Standing Orders – PIS

96.67%

Statements

100.00%

Transactions

96.67%

Danske Bank Availability by Endpoint Category:

June 2026
Account Requests – AIS

99.97%

Account Requests – COF

100.00%

Accounts

99.86%

Balances

99.97%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

99.92%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Transactions

99.86%

First Direct Availability by Endpoint Category:

June 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Halifax Availability by Endpoint Category:

June 2026
Account Requests – AIS

99.57%

Account Requests – COF

99.57%

Accounts

99.57%

Balances

99.56%

Beneficiaries

99.57%

Direct Debits

99.57%

Payments – AIS

99.57%

Payments – CoF

99.57%

Payments – PIS

99.31%

Payments – VRP

99.54%

Products

99.57%

Standing Orders – AIS

99.57%

Standing Orders – PIS

99.57%

Statements

99.57%

Transactions

98.97%

HSBC Business Availability by Endpoint Category:

June 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

HSBC Kinetic Availability by Endpoint Category:

June 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

99.91%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

HSBC Personal Availability by Endpoint Category:

June 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Lloyds Availability by Endpoint Category:

June 2026
Account Requests – AIS

99.57%

Account Requests – COF

99.57%

Accounts

99.57%

Balances

99.55%

Beneficiaries

99.57%

Direct Debits

99.57%

Payments – AIS

99.57%

Payments – CoF

99.56%

Payments – PIS

99.26%

Payments – VRP

99.53%

Products

99.57%

Standing Orders – AIS

99.57%

Standing Orders – PIS

99.57%

Statements

99.57%

Transactions

99.05%

MBNA Availability by Endpoint Category:

June 2026
Account Requests – AIS

99.57%

Account Requests – COF

100.00%

Accounts

99.57%

Balances

99.56%

Beneficiaries

99.57%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

99.57%

Payments – VRP

100.00%

Products

99.57%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

99.56%

Mettle Availability by Endpoint Category:

June 2026
Account Requests – AIS

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – PIS

99.60%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Transactions

100.00%

Nationwide Building Society Availability by Endpoint Category:

June 2026
Account Requests – AIS

99.72%

Account Requests – COF

99.72%

Accounts

99.72%

Balances

99.72%

Beneficiaries

99.72%

Direct Debits

99.41%

Payments – AIS

99.72%

Payments – CoF

99.72%

Payments – PIS

99.72%

Payments – VRP

99.71%

Products

99.72%

Standing Orders – AIS

99.61%

Standing Orders – PIS

99.72%

Statements

99.72%

Transactions

99.72%

NWB Availability by Endpoint Category:

June 2026
Account Requests – AIS

99.99%

Account Requests – COF

100.00%

Accounts

99.99%

Balances

99.99%

Beneficiaries

99.99%

Direct Debits

99.99%

Payments – AIS

99.99%

Payments – CoF

99.99%

Payments – PIS

99.99%

Payments – VRP

99.99%

Products

99.99%

Standing Orders – AIS

99.99%

Standing Orders – PIS

99.99%

Statements

99.99%

Transactions

99.99%

RBS Availability by Endpoint Category:

June 2026
Account Requests – AIS

99.98%

Account Requests – COF

100.00%

Accounts

99.98%

Balances

99.98%

Beneficiaries

99.98%

Direct Debits

99.98%

Payments – AIS

99.98%

Payments – CoF

99.98%

Payments – PIS

99.98%

Payments – VRP

99.98%

Products

99.98%

Standing Orders – AIS

99.98%

Standing Orders – PIS

99.98%

Statements

99.98%

Transactions

99.98%

Santander UK plc Availability by Endpoint Category:

June 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

UBN Availability by Endpoint Category:

June 2026
Account Requests – AIS

99.98%

Account Requests – COF

100.00%

Accounts

99.98%

Balances

99.98%

Beneficiaries

99.98%

Direct Debits

99.98%

Payments – AIS

99.98%

Payments – CoF

99.98%

Payments – PIS

99.98%

Payments – VRP

99.98%

Products

99.98%

Standing Orders – AIS

99.98%

Standing Orders – PIS

99.98%

Statements

100.00%

Transactions

99.98%

June 2026

Average API availability – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.

Average weighted API availability

99.80 %

Core hours (06:00-00:00)

99.81 %

Non core hours (00:00-06:00)

99.70 %
June 2026

Average API availability by brand – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.

June 2026

Core hours by brand (06:00 – 0:00) – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.

June 2026

Non core hours by brand (00:00 – 6:00) – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.

June 2026

AIS availability by brand – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.

June 2026

PIS availability by brand – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.

June 2026

API availability by category – weighted

Select an account provider

AIB (NI) Availability by Endpoint Category:

June 2026
Account Requests – AIS

100.00%

Accounts

100.00%

Balances

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

99.70%

Payments – VRP

98.35%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

99.54%

Transactions

100.00%

AIB Group (UK) p.l.c. Availability by Endpoint Category:

June 2026
Account Requests – AIS

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

99.60%

Payments – VRP

99.99%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

99.55%

Transactions

100.00%

Bank of Ireland UK Availability by Endpoint Category:

June 2026
Account Requests – AIS

99.72%

Account Requests – COF

75.59%

Accounts

99.72%

Balances

99.73%

Beneficiaries

77.41%

Payments – AIS

97.66%

Payments – CoF

99.49%

Payments – PIS

98.90%

Payments – VRP

99.62%

Products

99.83%

Standing Orders – AIS

100.00%

Standing Orders – PIS

99.14%

Statements

96.90%

Transactions

99.71%

Bank of Scotland Availability by Endpoint Category:

June 2026
Account Requests – AIS

99.57%

Account Requests – COF

99.67%

Accounts

99.59%

Balances

99.57%

Beneficiaries

99.59%

Direct Debits

99.71%

Payments – AIS

99.94%

Payments – CoF

99.52%

Payments – PIS

99.49%

Payments – VRP

99.69%

Products

99.49%

Standing Orders – AIS

99.77%

Standing Orders – PIS

99.53%

Statements

100.00%

Transactions

99.44%

Barclays Availability by Endpoint Category:

June 2026
Account Requests – AIS

99.92%

Account Requests – COF

99.98%

Accounts

99.95%

Balances

99.94%

Beneficiaries

99.95%

Direct Debits

99.93%

Payments – AIS

99.90%

Payments – CoF

99.95%

Payments – PIS

99.96%

Payments – VRP

99.90%

Products

99.89%

Standing Orders – AIS

99.91%

Standing Orders – PIS

99.96%

Statements

99.99%

Transactions

99.94%

Coutts Availability by Endpoint Category:

June 2026
Account Requests – AIS

97.16%

Account Requests – COF

97.36%

Accounts

97.80%

Balances

98.02%

Beneficiaries

97.20%

Direct Debits

98.27%

Payments – AIS

98.26%

Payments – CoF

98.39%

Payments – PIS

97.81%

Payments – VRP

100.00%

Products

97.23%

Standing Orders – AIS

97.72%

Standing Orders – PIS

95.74%

Statements

100.00%

Transactions

98.03%

Danske Bank Availability by Endpoint Category:

June 2026
Account Requests – AIS

99.96%

Account Requests – COF

100.00%

Accounts

99.91%

Balances

99.96%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

99.90%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Transactions

99.92%

First Direct Availability by Endpoint Category:

June 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Halifax Availability by Endpoint Category:

June 2026
Account Requests – AIS

99.57%

Account Requests – COF

99.59%

Accounts

99.59%

Balances

99.58%

Beneficiaries

99.56%

Direct Debits

99.64%

Payments – AIS

99.73%

Payments – CoF

99.51%

Payments – PIS

99.36%

Payments – VRP

99.72%

Products

99.48%

Standing Orders – AIS

99.67%

Standing Orders – PIS

99.57%

Statements

99.40%

Transactions

99.42%

HSBC Business Availability by Endpoint Category:

June 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

HSBC Kinetic Availability by Endpoint Category:

June 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

99.85%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

HSBC Personal Availability by Endpoint Category:

June 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Lloyds Availability by Endpoint Category:

June 2026
Account Requests – AIS

99.56%

Account Requests – COF

99.57%

Accounts

99.58%

Balances

99.57%

Beneficiaries

99.53%

Direct Debits

99.64%

Payments – AIS

99.70%

Payments – CoF

99.50%

Payments – PIS

99.34%

Payments – VRP

99.77%

Products

99.49%

Standing Orders – AIS

99.67%

Standing Orders – PIS

99.59%

Statements

99.67%

Transactions

99.44%

MBNA Availability by Endpoint Category:

June 2026
Account Requests – AIS

99.59%

Accounts

99.59%

Balances

99.55%

Beneficiaries

99.63%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – PIS

99.22%

Products

99.43%

Standing Orders – AIS

100.00%

Statements

100.00%

Transactions

99.59%

Mettle Availability by Endpoint Category:

June 2026
Account Requests – AIS

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – PIS

99.88%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Transactions

100.00%

Nationwide Building Society Availability by Endpoint Category:

June 2026
Account Requests – AIS

99.69%

Account Requests – COF

99.64%

Accounts

99.68%

Balances

99.69%

Beneficiaries

99.65%

Direct Debits

99.65%

Payments – AIS

97.86%

Payments – CoF

99.67%

Payments – PIS

99.66%

Payments – VRP

99.64%

Products

99.67%

Standing Orders – AIS

99.69%

Standing Orders – PIS

99.75%

Statements

99.58%

Transactions

99.68%

NWB Availability by Endpoint Category:

June 2026
Account Requests – AIS

99.98%

Account Requests – COF

100.00%

Accounts

99.98%

Balances

99.98%

Beneficiaries

99.99%

Direct Debits

99.98%

Payments – AIS

99.97%

Payments – CoF

99.98%

Payments – PIS

99.98%

Payments – VRP

99.98%

Products

99.98%

Standing Orders – AIS

99.98%

Standing Orders – PIS

99.99%

Statements

99.99%

Transactions

99.98%

RBS Availability by Endpoint Category:

June 2026
Account Requests – AIS

99.98%

Account Requests – COF

100.00%

Accounts

99.98%

Balances

99.98%

Beneficiaries

99.98%

Direct Debits

99.97%

Payments – AIS

99.96%

Payments – CoF

99.97%

Payments – PIS

99.97%

Payments – VRP

99.98%

Products

99.98%

Standing Orders – AIS

99.98%

Standing Orders – PIS

99.98%

Statements

99.98%

Transactions

99.98%

Santander UK plc Availability by Endpoint Category:

June 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

UBN Availability by Endpoint Category:

June 2026
Account Requests – AIS

99.98%

Account Requests – COF

100.00%

Accounts

99.98%

Balances

99.98%

Beneficiaries

99.98%

Direct Debits

99.98%

Payments – AIS

99.96%

Payments – CoF

99.97%

Payments – PIS

99.97%

Payments – VRP

99.97%

Products

99.97%

Standing Orders – AIS

99.98%

Standing Orders – PIS

99.98%

Statements

100.00%

Transactions

99.98%

June 2026

Average API response times

This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in June.

Average API Response Time

349 milliseconds
June 2026

Average API response times by brand

This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in June.

June 2026

Response times by brand

Select an account provider

AIB (NI) Response times (milliseconds):

June 2026
Account Requests – AIS

187ms

Accounts

140ms

Balances

112ms

Direct Debits

593ms

Payments – AIS

90ms

Payments – CoF

168ms

Payments – PIS

164ms

Payments – VRP

1,230ms

Products

385ms

Standing Orders – AIS

142ms

Standing Orders – PIS

144ms

Transactions

124ms

AIB Group (UK) p.l.c. Response times (milliseconds):

June 2026
Account Requests – AIS

110ms

Accounts

63ms

Balances

38ms

Beneficiaries

13ms

Payments – AIS

13ms

Payments – CoF

92ms

Payments – PIS

71ms

Payments – VRP

607ms

Products

214ms

Standing Orders – AIS

61ms

Standing Orders – PIS

75ms

Transactions

46ms

Bank of Ireland UK Response times (milliseconds):

June 2026
Account Requests – AIS

179ms

Account Requests – COF

434ms

Accounts

296ms

Balances

304ms

Beneficiaries

1,657ms

Payments – AIS

395ms

Payments – CoF

665ms

Payments – PIS

820ms

Payments – VRP

938ms

Products

419ms

Standing Orders – AIS

235ms

Standing Orders – PIS

510ms

Statements

2,075ms

Transactions

321ms

Bank of Scotland Response times (milliseconds):

June 2026
Account Requests – AIS

200ms

Account Requests – COF

231ms

Accounts

178ms

Balances

144ms

Beneficiaries

231ms

Direct Debits

216ms

Payments – AIS

228ms

Payments – CoF

216ms

Payments – PIS

374ms

Payments – VRP

371ms

Products

431ms

Standing Orders – AIS

195ms

Standing Orders – PIS

468ms

Statements

339ms

Transactions

234ms

Barclays Response times (milliseconds):

June 2026
Account Requests – AIS

117ms

Account Requests – COF

195ms

Accounts

218ms

Balances

180ms

Beneficiaries

230ms

Direct Debits

198ms

Payments – AIS

230ms

Payments – CoF

277ms

Payments – PIS

197ms

Payments – VRP

250ms

Products

343ms

Standing Orders – AIS

202ms

Standing Orders – PIS

173ms

Statements

140ms

Transactions

220ms

Coutts Response times (milliseconds):

June 2026
Account Requests – AIS

1,838ms

Account Requests – COF

1,130ms

Accounts

506ms

Balances

510ms

Beneficiaries

716ms

Direct Debits

428ms

Payments – AIS

1,780ms

Payments – CoF

603ms

Payments – PIS

1,066ms

Payments – VRP

827ms

Products

536ms

Standing Orders – AIS

477ms

Standing Orders – PIS

2,340ms

Statements

179ms

Transactions

642ms

Danske Bank Response times (milliseconds):

June 2026
Account Requests – AIS

100ms

Accounts

691ms

Balances

264ms

Beneficiaries

210ms

Direct Debits

378ms

Payments – AIS

228ms

Payments – CoF

175ms

Payments – PIS

181ms

Payments – VRP

241ms

Products

187ms

Standing Orders – AIS

320ms

Standing Orders – PIS

210ms

Transactions

767ms

First Direct Response times (milliseconds):

June 2026
Account Requests – AIS

144ms

Account Requests – COF

315ms

Accounts

324ms

Balances

344ms

Beneficiaries

590ms

Direct Debits

506ms

Payments – AIS

727ms

Payments – CoF

433ms

Payments – PIS

281ms

Payments – VRP

351ms

Products

604ms

Standing Orders – AIS

520ms

Standing Orders – PIS

303ms

Statements

73ms

Transactions

503ms

Halifax Response times (milliseconds):

June 2026
Account Requests – AIS

209ms

Account Requests – COF

233ms

Accounts

180ms

Balances

145ms

Beneficiaries

230ms

Direct Debits

216ms

Payments – AIS

207ms

Payments – CoF

215ms

Payments – PIS

383ms

Payments – VRP

362ms

Products

428ms

Standing Orders – AIS

195ms

Standing Orders – PIS

487ms

Statements

361ms

Transactions

251ms

HSBC Business Response times (milliseconds):

June 2026
Account Requests – AIS

190ms

Account Requests – COF

295ms

Accounts

314ms

Balances

299ms

Beneficiaries

262ms

Direct Debits

386ms

Payments – AIS

126ms

Payments – CoF

426ms

Payments – PIS

446ms

Payments – VRP

462ms

Products

703ms

Standing Orders – AIS

147ms

Standing Orders – PIS

483ms

Statements

965ms

Transactions

396ms

HSBC Kinetic Response times (milliseconds):

June 2026
Account Requests – AIS

155ms

Account Requests – COF

291ms

Accounts

422ms

Balances

419ms

Beneficiaries

802ms

Direct Debits

1,049ms

Payments – AIS

981ms

Payments – CoF

618ms

Payments – PIS

332ms

Payments – VRP

439ms

Products

1,206ms

Standing Orders – AIS

1,195ms

Standing Orders – PIS

244ms

Transactions

448ms

HSBC Personal Response times (milliseconds):

June 2026
Account Requests – AIS

157ms

Account Requests – COF

283ms

Accounts

313ms

Balances

336ms

Beneficiaries

493ms

Direct Debits

496ms

Payments – AIS

769ms

Payments – CoF

424ms

Payments – PIS

275ms

Payments – VRP

338ms

Products

585ms

Standing Orders – AIS

674ms

Standing Orders – PIS

292ms

Statements

86ms

Transactions

507ms

Lloyds Response times (milliseconds):

June 2026
Account Requests – AIS

212ms

Account Requests – COF

228ms

Accounts

178ms

Balances

144ms

Beneficiaries

230ms

Direct Debits

215ms

Payments – AIS

228ms

Payments – CoF

214ms

Payments – PIS

373ms

Payments – VRP

371ms

Products

428ms

Standing Orders – AIS

195ms

Standing Orders – PIS

500ms

Statements

352ms

Transactions

235ms

MBNA Response times (milliseconds):

June 2026
Account Requests – AIS

215ms

Accounts

179ms

Balances

236ms

Beneficiaries

234ms

Direct Debits

158ms

Payments – AIS

160ms

Payments – PIS

224ms

Products

151ms

Standing Orders – AIS

153ms

Statements

322ms

Transactions

466ms

Mettle Response times (milliseconds):

June 2026
Account Requests – AIS

80ms

Accounts

111ms

Balances

82ms

Beneficiaries

75ms

Direct Debits

211ms

Payments – AIS

73ms

Payments – PIS

173ms

Payments – VRP

164ms

Products

83ms

Standing Orders – AIS

55ms

Transactions

127ms

Nationwide Building Society Response times (milliseconds):

June 2026
Account Requests – AIS

163ms

Account Requests – COF

269ms

Accounts

250ms

Balances

214ms

Beneficiaries

499ms

Direct Debits

601ms

Payments – AIS

152ms

Payments – CoF

255ms

Payments – PIS

366ms

Payments – VRP

302ms

Products

253ms

Standing Orders – AIS

256ms

Standing Orders – PIS

391ms

Statements

646ms

Transactions

242ms

NWB Response times (milliseconds):

June 2026
Account Requests – AIS

156ms

Account Requests – COF

372ms

Accounts

445ms

Balances

434ms

Beneficiaries

714ms

Direct Debits

244ms

Payments – AIS

308ms

Payments – CoF

257ms

Payments – PIS

341ms

Payments – VRP

300ms

Products

311ms

Standing Orders – AIS

466ms

Standing Orders – PIS

308ms

Statements

177ms

Transactions

458ms

RBS Response times (milliseconds):

June 2026
Account Requests – AIS

166ms

Account Requests – COF

402ms

Accounts

421ms

Balances

429ms

Beneficiaries

760ms

Direct Debits

255ms

Payments – AIS

295ms

Payments – CoF

275ms

Payments – PIS

376ms

Payments – VRP

330ms

Products

288ms

Standing Orders – AIS

472ms

Standing Orders – PIS

312ms

Statements

218ms

Transactions

428ms

Santander UK plc Response times (milliseconds):

June 2026
Account Requests – AIS

38ms

Account Requests – COF

149ms

Accounts

133ms

Balances

95ms

Beneficiaries

197ms

Direct Debits

136ms

Payments – CoF

149ms

Payments – PIS

305ms

Payments – VRP

184ms

Products

110ms

Standing Orders – AIS

89ms

Standing Orders – PIS

274ms

Statements

16ms

Transactions

198ms

UBN Response times (milliseconds):

June 2026
Account Requests – AIS

173ms

Account Requests – COF

477ms

Accounts

422ms

Balances

389ms

Beneficiaries

795ms

Direct Debits

268ms

Payments – AIS

262ms

Payments – CoF

298ms

Payments – PIS

414ms

Payments – VRP

359ms

Products

306ms

Standing Orders – AIS

469ms

Standing Orders – PIS

350ms

Statements

190ms

Transactions

394ms

June 2026

Successful API calls

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.

Successful API calls

Total calls 2,805,500,035 % of overall total calls 99.50 %

AIS

Total calls 2,211,118,195 % of overall total calls 99.45 %

PIS

Total calls 168,367,791 % of overall total calls 99.57 %
June 2026

Successful API calls by brand

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.

June 2026

Successful AIS calls by brand

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.

June 2026

Successful PIS calls by brand

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.

June 2026

Successful payment initiation requests by brand

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.

June 2026

Failed API calls

This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.

Failed API Calls

Total calls 14,117,732 % of overall total calls 0.50%

Business

Total calls 10,840,605 % of overall total calls 0.38%

Technical

Total calls 3,277,127 % of overall total calls 0.12%

Notes on the data: The data does not include abandoned authorisations.

Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.

June 2026

Failed API calls by brand

This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.

Failed Technical calls

Failed Business calls

Notes on the data: The data does not include abandoned authorisations.

Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.

June 2026

Failed business calls by brand

This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.

Failed business calls as % of total calls

Volume of failed business calls

Notes on the data: The data does not include abandoned authorisations.

Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.

June 2026

Failed technical calls by brand

This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.

Failed technical calls as % of total calls

Volume of failed technical calls

Notes on the data: The data does not include abandoned authorisations.

Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.

June 2026

Rejected API calls

This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.

Rejected API Calls

Total calls 4,043,534 % of overall total calls 0.143%

HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.

June 2026

Rejected API calls by brand

This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.

HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.