Customer Experience Guidelines version 1.1
This version of the guidelines has been updated to include new journeys for Confirmation of Funds for PISP and align with the updated v3.1 API technical specifications.
Document Format: PDF
DownloadHow To Guide: Enrolling Onto Open Banking
A guide to help potential participants sign onto Open Banking for the first time and submit the Open Banking Enrolment Form. (Version 6.0, November 2018)
Document Format: PDF
DownloadHow To Guide: Viewing and Requesting Updates to Your Enrolled Entity
A guide to help entities manage their details on the Open Banking Directory. (Version 4.0, November 2018)
Document Format: PDF
DownloadCustomer Experience Guidelines version 1.0.1
This updated version provides account providers with additional flexibility when implementing journeys in section 4.1. See the appendix for a full list of changes in this version.
Document Format: PDF
DownloadCustomer Experience Guidelines version 1
These customer experience guidelines provide journeys for third party providers and account providers. Please also see version 1.0.1 which offers more flexibility for account providers.
Document Format: PDF
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