Guidelines for Read Write Participants
Guidelines describing and providing direction on the roles and responsibilities of Participants. (Version 3.1)
Document Type: Adobe Portable Document Format
DownloadComplaints and Disputes Resolution Procedure
This document is available to any entity that may have a complaint against the Open Banking Implementation Entity, provided that they have enrolled or submitted their application for enrolment onto the Directory.
Document Type: Adobe Portable Document Format
DownloadDispute Management System: Code of Best Practice
This Code of Best Practice sets out the principles and best practice standards to be adhered to when following the Dispute Management System.
Document Type: Adobe Portable Document Format
DownloadHow to Guide: Consent Model, Part 2 - User Experience
This guide should be read alongside Part 1 and provides insights and recommendations that could be used within the Consent Model based on extensive customer research. It will be useful for any participant (both ASPSPs…
Document Type: Adobe Portable Document Format
DownloadHow to Guide: Consent Model, Part 1 - Implementation
This guide describes how Account Servicing Payment Service Providers (ASPSPs) and Third Party Providers (TPPs) should implement the customer consent, authentication and authorisation steps (Consent Model) in the context of the Open Banking Read/Write API…
Document Type: Adobe Portable Document Format
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